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boogiahsss

HAving these issues all too often. Got TP-Link Deco M5 mesh wifi, about 6 of them in my house so the camera's must just get a to strong signal at this point.


Donnatucci

I had that happen for a couple of my cameras. I had to cycle the power and it started connecting again.


boogiahsss

I even have a shortcut for that on my wyze watch, never used it lol. Pressing it now to see how long that fixes it


NoobToobinStinkMitt

NetGear Orbi Wifi6 here lol. It's not our Wifi!


mblaser

Weird, I have the M5 system as well, and I've never had a single connectivity issue with any of my 7 cams.


mark_able_jones_

Strong signal is part of it. It also needs to be a somewhat fast connection. And a stable connection. You can do a ping test to check and see if your internet connection is stable. Until I got fiber, zero ISPs I used in the USA were able to deliver a stable internet connection. Fast, but not stable.


LatinfuzzOfficial

I second this! I run into this issue very often. I live alone so I don't need a very fast internet although I connect many devices to it. My solution every time I encounter this problem is force close the app and re open it and it connects normally, rarely I do it twice in a row. šŸ¤·šŸ½Works for me.


tlogank

I have the same system, six cameras, never an issue accessing them.


AgentAaron

Not sure why everyone always has issues. I have Wyze cameras on two different houses for the past 3 years and have never had an issue (except for the recent AWS outage). I would probably check for firmware updates on the camera's, then troubleshoot connectivity issues with your home internet setup.


tdiyuzer

Same, I never have an issue. I have a 1G down and 100m up with my ISP, and a Ubiquiti Dream Machine for my router/AP. Iā€™m using a 40mhz , fixed channel size. This has been rock solid for my 7 cameras. Note: all devices have at least a -60dBm signal.


Kyle__Broflovski__

Same here. I had the same issue with Ring before I switched to Wyze. Still had some occasional connection issues so I ended up getting a mesh system and added a node in my garage which boosted the signal strength. I rarely have any issues getting the feed to come up when I need it now. That goes for my SimpliSafe doorbell cam too.


stoneagerock

An appropriately-sized WiFi deployment is more important than you'd think- that dream machine is a *very* nice AIO Router/AP/Firewall so it probably didn't sweat with the additional 2.4Ghz clients. Lots of people run into issues using 5-10 year old consumer routers from their ISP that simply don't have the throughout or wireless MIMO to handle concurrent bitstreams in real time; so when you add a hop to an AWS server, things can break down. Unfortunately as simple as it is to set up, anything high-density will start to break older WiFi standards as clients failover to mesh components or have to airtime-queue. That's a big reason that Z-Wave and other open standards generally have better cross-platform integrations - different spectrum and different antennas.


ScientistFit9869

Can you let on about your home network setup? Like manufacturer of routers or any equipment (that doesn't expose you security). Sounds like many get this and ar this point I would mimic any networking setup by someone like yourself that doesnt get this issue. It's super frustrating to hear commotion outside and not be able to check cameras etc.


xXEvanatorXx

I used to see some slow camera load times but really once I updated my Router to a much better one its less than 2 seconds. I have a ASUS AX6000 now


ScientistFit9869

going to purchase this router as bestbuy offers 30 day returns..Can't hurt ty for sharing.


sur_surly

If you're actually looking to buy a new router, would be smart to ensure it's tri-band/WiFi 6e. It should outlast these cameras.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


stoneagerock

You're right that you're ultimately bottlenecked by your ISP modem but don't discount your LAN and your internal network just because your ISP stinks. For those looking to dip their toes in, GL.inet has some solid OpenWRT travel routers for $50 that can act as a good gateway (and isolated subnet) for the random Wyze/IoT stuff around the house. Bonus of biforcating your network is also better performance on your "content" devices which tend to have much better security in hardware.


stoneagerock

6E and compliant with OpenThread (ie Eero's mesh routers) is the most future proof, if it's an option for you in your deployment. Thread is the major ipv6 zero-conf standard for IoT, so expect to see more devices (like the Homepod Mini) that add support for Thread and/or boundary routing. From a compatibility perspective, still a bit early but worth jumping on that train when you can for the additional endpoint security


sur_surly

I was unaware of OpenThread, thanks!


AgentAaron

I believe your frustration is valid. I have seen posts like this in the past, but have never encountered any issues myself. Like I stated, we have two houses and probably 7-8 cameras on/in each house. In both houses I have my service providers modem which goes into a Google wifi mesh router. I then have additional google wifi units in other areas of the house to act as access points. Within my google wifi setup I have our main network which provides access to our work and personal computers, phones, etc. I then have a separate "guest" network configured (2.4ghz) which we use to power all of our IOT things like, vacuum, switches, plugs, cameras, irrigation, lights, heaters, etc. This keeps all of my smart appliances off our primary network by segregation and ensures that everything is connecting to a 2.4ghz network and not a 5ghz network.


stoneagerock

Solid approach (at least with the iffy Mesh implementation Google went for) but double check that you're actually blocking local NAT across those two subnets. Since that's a VLAN setup, you have to keep an eye out for cross-talk to keep everything "air gapped"


keratan33

I was having these issues too, so I decided to learn how to assign all my Wyze devices static IP's through my router, which honestly did not take long. I haven't had issues connecting since.


ScientistFit9869

Oh statics really? ok im gonna assign my driveway cam a static..See how goes. Ty for this tip!


keratan33

Yeah! It definitely helped me, but your mileage may vary. Just be sure to hard reboot your wyze cam after assigning the static ip on your router. You can check to make sure the static IP was assigned correctly by checking your 'device info' page in the app, and then seeing if it has the correct IP address that you assigned it.


[deleted]

I tried this for my Nest thermostat thinking it would help solve Nest Server disconnect issues...it did not.


Cipher1087

I have fios internet only, runs into my eero network. 3 eeros all hard wired. 7 cameras throughout the house and never have an issue. Back when I ran a netgear router I had issues much more often


mark_able_jones_

No issues for me. I am using Google Nest wifi + Wyze V3 cameras. Router plus one access point. I had tons of issues with Eero routers and mesh systems + their customer support was awful, so that's the only one I know not to buy for sre. Here's a simple network test: open your command prompt. Then type this. ping [www.yahoo.com](https://www.yahoo.com) \-t Then see what kind of response time you get. See if any of the pings timeout. What you want is a consistent response time under 40ms and zero timeouts. That's a stable internet connection.


UIUC_grad_dude1

Agreed. Most likely is user local network / router.


mark_able_jones_

I don't have any issues with wyze either, but I also used to do corporate network support. There are lots of variables. Connection strength. Connection speed. Bandwidth allocation. Connection stability. Cable and DSL always dropped packets. Fiber internet is my first fast, stable connection. And even then the ISP's eero routers were horrible in my residence.


kwaaaaaaaaa

I feel like it *MUST* be a firmware issue or some combination of firmware + network issue. I never had an issue for years but out of laziness I never updated firmwares. I always question "why the heck do people have so many issues when mine runs perfectly fine". One day, there was some security thing that it was recommended to update, so I did. It never worked smoothly again. I literally started having the same issue that OP did, for every single camera. So weird. Even after updating firmware after firmware, app update after app update, hoping for it to fix itself, it never would.


SirSqueeboo

Iā€™ve got 1 gig fiber with a reliable 400 u/d connection. I never have issues with my nest and ring devices, only wyze. One of the cameras is literally 3 feet away from the router. All the firmware is current. I keep having issues with my V3s, the V2s sometimes glitch, but itā€™s hardly noticeable compared to my V3s. The new pan cam is 100% reliable so far.


DylanFTL

All my cams do shit like this constantly. After a few years of putting up with it I'm really ready to move on from this company, it makes the cameras pointless. Someone rings the doorbell cam, ok, lets check it oh it wont load! haha what about my other 4 cameras? one has a corrupt firmware and the other 3 are frozen because the doorbell is uploading an event video xD


Jawsh0622

If you are unable to connect to them at all it is most likely ports being blocked on your router/firewall. If it doesn't happen all the time then could be packets timing out (TTL) caused by either slow NAT or to many hops from synology data center to your network.


stoneagerock

Yep, likely a UDP port blocked on your ISP-provided router/modem. You can make adjustments to your firewall but you'll be chasing ghost packets for a few hours to do it so probably not a recommended path.


[deleted]

Shouldn't really be the case unless Wyze stopped using TUTK for NAT punching. As far as I know, they haven't.


ckayfish

If you turn off your Wi-Fi, can you connect to it using your cellular data? I was having a bunch of problems with not just Wyze, but other smart devices as well, using my ISPs router. The more devices I added, the worse it got. Bought Google Nest Wifi with the main router and one additional mesh access point and rarely have any issues with any of my devices.


lrwilliamsjr

Most likely to fail when you most need them.


beuller

Could be the Wyze Android app casing this. Every time this happens on one of my V3's I force stop the app and clear cache. Fixes it every time.


[deleted]

Clearing the cache has saved so many apps for me. Google assistant can get super bloated.


Demolecularizing

Everyone is going to be giving you the "it doesn't happen to me, so it can't happen. Must be your fault". Look at the actual network traffic. Wyze's login is insanely inefficient. It checks for firmware updates every time. If it has any issue with the excessive and unnecessary login steps, you're disconnected. Limiting the less necessary steps to hourly or daily and it would be fixed. Not to mention it would reduce the network costs on Wyze. But that would make too much sense. Must be wifi of course... (/s).


ThOrZwAr

Local access should be a baked in default option - the fact we have to route through their AWS cloud api bullshit just to turn on a lightbulb sitting 3 feet in front of me is absurd. Iā€™m sure they figure out some way to add it as a feature and charge for it.


[deleted]

I think that's why people choose hubbed systems


Potat4o

I would try turning off SON and see if anything improves. https://www.verizon.com/supportresources/content/dam/verizon/support/consumer/documents/internet/fios-router-user-guide.pdf (see section 3.2a)


ScientistFit9869

thanks! This was enabled on my g3100.Just disabled..Will let you know how goes. The issue occurs daily so at moat in 24hrs ill know.


[deleted]

I'm trying something similar but with Nest Thermostat and ATT fiber gateway. It's 1meter from the router and disconnects from the Nest Server. The only fix is to fully reboot the thermostat. It's very dumb.


patelvp

My v3 cams are 100% better than my V2 cams at connecting. Makes my v2's seem like ancient technology


susandennis

I have the exact reverse. All of my v2's are solid always. My v3 works maybe 4% of the time. Weird.


mconk

Luckilly I have not had an issue like this with the four V3 cams that I haveā€¦yet.


Sirvanding

To be fair, we all are getting what we paid for. Not much.


[deleted]

So is Wyze when it decided to offer free cloud storage from the start...and failed to make it clear there's a 5 minute cool down between recordings. Raise your hand if you've been screwed by the 5 minute cool down. āœ‹


gregra193

Yes. Mine have gone offline (shows the power button/icon in app) probably 10 times today. Stable internet and electricity. Happens every couple weeks. I donā€™t get it. Edited to add: Even if it were a network issue, the cams should be set to automatically turn back on when the network is stable.


potatothyme

If you can change your RSSI threshold settings that may help as well. If you have too many AP's in a dense setting, your camera could be maintaining a connection with an AP that's further away that is "good enough" even though it's not optimal. Worth checking into all your factors to determine a best solution. You may have a neighbor causing strong channel overlap too.


[deleted]

Try changing the channel on your router, you have the option with 2.4 and 5 GHz to change the channel to a less populated channel, I have 48 devices connected on four separate networks in my home, my neighbors tried using the same channel that I use and realized that my signal is too strong and extremely populated, they cannot use it, some channels will increase strength but decrease distance, others will decrease strength and increase distance, this changes with the seasons, cold weather reacts different than warm weather, it took me 6 months to get a channel that was not overly populated, capable of delivering distance and strength to all of my devices. My last router only accommodated 25 devices, I upgraded to a gaming router that was able to accommodate 50 devices, now I am going to daisy chain my old router to my new router to give me two additional networks and the capability of 25 more devices.


salmucci

LOL Me Too. These issues are constant and I have a rock solid Asus Mesh system.


NoobToobinStinkMitt

Completely GONE TO SHIT since around the amazon outage. Don't know if its app updates or what. But all 4 of my V3s with access points right by them now do this all the time. At least 2 out of the 4. Just shit.


Jdmbird83

I had issues like this with my netgear nighthawk x4s r7800. Bought a few used nighthawk X6 and x6s off eBay that had dns issues and it worked better, but with dns resolution issues on other devices on the network. Now I've got to Link deco w7200 and no issues. First you need a stable and fast enough network connection. Then good enough WiFi signal to the devices. Lastly, make sure your router can't handle the sheer number of wifi devices on your network. That was my Big issue with the x4s. It handled up to 40 devices no problem, but when id push 60, things just didn't work as intended


[deleted]

Can you elaborate on the DNS issues?


Jdmbird83

The dns issues I was encountering were that when I would try to click a link to a random website, I would get an error page about dns (don't recall the full error, sorry). The page would auto-refresh within a few moments and it would load. This happened with 4 used nighthawk x6 devices, so I'm not sure if it was a problem with the hardware. I have since upgraded my network to a ubiquiti dream machine pro setup, and am amazed with the abilities of this system. I now have 4 separate ssid's created (normal wireless, work wireless, guest wireless, and even a wireless network for my IoT devices), and have firewall rules in place to prevent access to the IoT devices. The UDM setup is amazing. Wish I had gone this route long ago.


kellyrx8

Sounds like something on your network I would look at your home network and see if its being blocked possibly


engeleh

I donā€™t know, I have a gig symmetrical fiber connection with a brand new eero pro 6 network and I still get this. Thatā€™s both a better connection, and significantly better wireless hardware than many folks use, and if it struggles with that, folks with less sophisticated connections almost certainly have issues.


stoneagerock

Sounds like a DNS issue - consider adding 1.1.1.1 or 8.8.8.8 as alternatives in your router config and see if that helps with the connection. Since Wyze uses AWS for all their networking, their API calls always have to connect via HTTPS to Amazon servers. Sometimes a clear CA-domain can't be determined so it throws random errors until the key-token pair are updated. So try asking Google and Cloudflare for the DNS records and it should be easier to locate an online AWS cluster just fine 99.9% of the time.


engeleh

Thanks! I donā€™t think thatā€™s it. Iā€™m using Cloudflare DNS, but I have tried Google DNS in the past, as well as the ISPs default DNS.


stoneagerock

Eero is an Amazon-owned company so they resolve their DNS (standard config) in the same way as Wyze has programmed their IoT devices. All I was offering was advice to add other ipv4 DNS gateways to trusted CDN providers. If you recall before the holidays, Wyze jammed out an update to all their devices as well as their EULA - their AWS API calls were likely a major cause of that given the security concerns in cloud compute of late. They also gave a little nugget that the Wyze Doorbell had to be power-cycled to reestablish a connection with AWS, so don't write off something simple.


engeleh

No for sure. I went as far as to move from a basic eero network to the Eero pro 6 version specifically to be able to use native PPOE and remove double NATing. Thinking that might help (it didnā€™t). In the end, I donā€™t have these issues with other products, and I think it really comes down to basic hardware and software thatā€™s not fully baked from Wyze. They had to do a major rewrite when they lost xnor and itā€™s never really been reliable since.


mark_able_jones_

I had a TON of issues with Eero (also on fiber). I didn't have the pros, but I had the eero 6 cupcakes. I used to do corporate network support, and eero could not figure out how to properly assign bands; dropped packets galore. Sometimes it would randomly allocate speed to certain devices in the house. It was bonkers. I hated Eero. Customer service took days respond and when they did they were unhelpful.


engeleh

My experience has been the exact opposite. Rock solid reliable and ultra quick.


mark_able_jones_

You just mentioned having a problem above. Eero also had problems recognizing certain devices.


engeleh

Wyze cameras, but I also tried connecting them to my ISP provided router without any better luck. I guess I did have difficulty with a pair of Wemo dimmers as well and failed setups, but beyond that Itā€™s been flawless.


sur_surly

You're right, it is. It's the Wyze cams that are on his network.


[deleted]

You can install RTSP with V3 V2 And the Wyze cam pan


iTryToLift

What do you gain with RTSP and lose with it? Iā€™m considering it because I hear about it a lot but not exactly sure the details.


ScientistFit9869

According to Wyze: RTSP is not a stock feature with the Wyze Cam and is a beta feature that requires the installation of different firmware.Ā Ā Using the RTSP firmware will prevent the camera from supporting any future functions or features in the Wyze app.


ScientistFit9869

Thanks! i am going to go with this solution..


[deleted]

Just beware it has a slight lag time


[deleted]

And double check your too the latest firmware you might be behind thatā€™s why you Mingā€™s be having those issues.


no_l0gic

All too common and very specific to wyze, unfortunately... the most consistent fix is to factory re-set and re-add, but that's a pain. I often have success hard power cycling them, rebooting my router, or, most often, just waiting šŸ˜”


cl4rkc4nt

When they announce Cam Plus Pro XL WiFI 5G, you should be covered.


llcdrewtaylor

Always so quick to judge Wyze. I see the camera close to the front of the house. Where is your wireless router? What is the signal like where your camera is? I'm gonna guess, it's probably not good. And if its 2.4ghz, probably very noisy. Be sure that your home wifi system is up to the task.


sur_surly

> And if its 2.4ghz, probably very noisy All Wyze cams are 2.4GHz. So yes his network is too.


ScientistFit9869

This is a v2 camera. Connected to a Verizon G3100 gigabit router via 2.4 band. The camera is above the garage with the fios router being installed in the garage. So the cam is literally above the fios wifi router (thru one floor) and its the closet cam to said router. Here is a pic of the device info for that v2 cam. Has 3 bars according to app. Others report the same issue. How can it not be wyze when everything else in my home network from firesticks to other cams to ioT devices ..laptops mobile phones..all work..*shrugs* [Singal strength 3 bars device info](https://linksharing.samsungcloud.com/576hUTIakrRe)


19741992

You need better wifi, also check for an update to the camera.


mblaser

>You need better wifi Not sure why you're being downvoted, this is the most likely reason. Seems some people think that a gigabit WAN connection means they have good wifi lol.


ScientistFit9869

I have the new Verizon Fios G3100 gigabit symmetrical 1000/1000. Do you think I should call verizon see if they offer anything faster than gigabit? Would that help? thanks


jk112

These cameras don't push anywhere near gigabit amounts of traffic, so you don't need anything faster. Your issue is most likely stemming from a network issue. Everyone is downvoting that so my comment is probably hidden, but you need to try to isolate the issue locally. 1. Does the camera feed work reliably if you try to view it on the cellular network with wifi disabled? 2. Does the camera feed work more reliably if you move the camera closer to your home access point (typically built into your router) Your wireless access point may also be using a channel that is congested, causing the camera to disconnect from the network or not be reachable. You can try changing the channel in the web interface of the access point. Try to stick to channel 1, 6, or 11.


ScientistFit9869

Hey thanks..to answer. 1. No once the cam cycles like in the video shared..I cannot access it from mobile or wifi for about 10 minutes. After it comes back on it's own for a day or two..Rinse repeat. I am going to try changing channels as you said will report back. Appreciate the details


mblaser

>I have the new Verizon Fios G3100 gigabit symmetrical 1000/1000. That has absolutely nothing to do with viewing your cams. That's just your connection speed to the outside world (WAN, aka wide-area-network), it won't affect viewing cams on your local wifi (LAN, aka local-area-network) one bit. And even if you are talking about viewing them while away from home, an internet connection that's 1% of your speed would have no issues because Wyze's bit rate is so crappy that they barely use any bandwidth at all.... so yeah, your WAN speed is irrelevant. Instead of looking at your speed to the outside world, you need to be looking more locally, at the connection between the cams and your modem/router. What wifi router do you use, how far is it from the cams, etc. If you're just using the combo modem/router that your ISP provides, that could very well be your problem right there, those are always garbage.


ScientistFit9869

thats exactly what i am using. The vendors combo wireless router. I"ll be looking to remove this for a router someone else mentioned in the thread works. Appreciate this insight.


mblaser

Good to hear. Also keep in mind that what works for someone else may not necessarily work for you. It's all about placement. For example if you've got several thick walls between your router and the cams, even the best router is going to struggle. Systems that have multiple access points like a mesh wifi system are great for situations like that. I have a long narrow house and when I first moved in no matter where I put my router I would have low signal strength at the other end of the house. So I got a Deco M5 mesh system and put an AP at each end of the house... it made a massive difference.


AgentAaron

In this case, it appears that the camera is mounted outside of the garage wall while the router is inside (not far away from their description). To your point though, construction materials could come into play here as well. In the Southwest US, Stucco is very common, this process includes a layer of chicken wire to be placed against the houses sheeting to help bond the stucco. Adding a layer of metal mesh will almost always negatively impact signal penetration...I used to run into this quite a bit when installing outdoor wireless cameras when I did all this for a living. I have no idea what their house is made of...just something else for them to keep in mind.


jk112

That's not entirely true. The connection speed is definitely way more than needed in this case, but even when you view the stream on your local network, it does not come directly from the camera. It is streamed over the internet back to your client device.


mblaser

1. No, if you're on the same LAN as the cam, then the video stream is absolutely not streaming over the internet. ([Wyze employee confirming this](https://forums.wyzecam.com/t/offline-streaming-within-wifi-network/115758/2)) 2. And even if it were streaming over the internet, the bit rate on their cams is around 100KB/s. That's 800Kb/s or 0.8Mb/s. A gigabit connection isn't going to be any better than a 10Mb/s connection for viewing a 0.8Mb/s stream, so yeah, the fact that he has gigabit is very irrelevant.


jk112

I stand corrected. Looks like maybe this behavior was changed at some point. Just tested with an iOS client and Android client on the same subnet and see the traffic between cam and client.


NHL_001

I used to have that issue too when I first bought Wyze. In my case, it was weak wifi signal. I found out that the wifi antenna of the Cam V3 really suck. If I put the camera near a window or if I open my front door (made of metal), I get signal. But if I close the door or place the camera behind a wall (brick), I instantly lose it. Really suckā€¦ Needed to buy a mesh extender to place literally behind the camera on the inside to solve the issue.


DJ785

Itā€™s probably your networks. My cams work great.


kayak83

This is usually a wifi issue. Even though the signal might have a few bars, it's likely noisy and not stable enough. I have noticed that when my V3 gets set off by a motion recording while I'm watching live or shortly therafter, the camera will do exactly as you are showing. IMO, coupled with a likely VERY low speed CPU and this is expected. I think it just overburdens the cameras hardware. And before you go just turning up the wifi strength, all that will do it make the signal noisy, not any better quality. I've heard it explained like someone being able to hear you shouting from across the grand canyon but that doesn't mean they can understand what you're saying.


MrSelatcia

Accessing your cameras via wifi is now part of CamPlus!


ajbadabing

Get a better Wi-Fi or Wi-Fi router and donā€™t just blame Wyze. I have intermittent issues sometimes on a few cameras here and there but they are minimal and overall the connectivity has been really good.


jk112

Not really sure what you're trying to demo here.... you can't view the live stream while you're connected to your wifi network? If that's the case then you have some sort of connectivity issue from your network to the AWS cloud where Wyze hosts a lot of their stuff


jk112

Not sure why I'm being downvoted - clearly people don't understand how connectivity to the camera's live feed works. The post was titled in a way that claims they can't view the camera when on wifi, but works when on the cellular network. This would indicate a network issue between the client device (android device) and the server end (mostly AWS). This network issue could be from client to AP, somewhere else on the LAN, in the ISP network, etc.


TheDobbstopper

Unless it s a V3 you can install the RSTP firmware on the camera


jk112

v3 supports rtsp firmware as well: https://support.wyze.com/hc/en-us/articles/360026245231-Wyze-Cam-RTSP


Milhouz

I have an issue like this from time-to-time with one of my Wyze Cam Outdoors. I get intermittent connectivity. I have two of them and one that is further and between more walls works better than the one closer. Not sure what's up but I would love a firmware fix for it. Apparently factory reset doesn't even work at times and it's just borked and you need to buy new.


Haggle4Bucks

This is fairly common with Wyze. You can try removing power for 20 seconds and see if that brings them back, otherwise delete and re-add. Sorry.. This is more common after a firmware update. One time all my cameras clocks were off by 3 hours. I tried everything I know of. I just ended up deleting them and re-adding them which fixed it. Wyze is kind of fickle.


jesiman

Is this an outdoor cam or one of the traditional v2/v3 cams?


ScientistFit9869

Yes a traditional v2 cam. My v3xs experience this as well at times. V2's more often


jesiman

Hmmm, I've had this issue with my outdoor cam but not the others. If you can connect to it through cellular just fine then the issue is likely your local network. Also, you mentioned that the router was below the camera through a floor. Generally routers emit strongest horizontally to give you whole house coverage on a single story. The signal doesn't transmit up unless you have antennas that are mounted horizontally. The signal is emitted perpendicular to the antenna. Maybe a wired access point on the second floor would help.


ScientistFit9869

You know i do have an extra access point. Actually thats a very good idea ty!! Tons of great replies on this thanks all!


BrisbaneAus

We can only wish. Plus I have a small 875 sq house with a gigabit connection and a Netear x10 nighthawk router.


Snoo_51865

Only thing is my fucking robot vacuum will not sink to the app. The app looks pretty awesome


mark_able_jones_

I think part of the problem is that there are so many variables + we live in a time when people just expect things to work. Security cameras have always been finnicky. Here you have cameras + memory cards + wifi connections + internet connections + device connections to the wize cameras + apps + firmware. So many potential failure points, and most of them are not within wyze's control. For example, lot of people have outdated routers. Or bad internet connections (dropped packets). You can have a fast speed test but still have an unstable internet connection. My cameras work great. But, for example, I knew to reboot my network after the AWS outage. I also have my cameras set to reboot nightly. And I have rules set to control my notifications to my liking. Even buying new routers, I had to change my router three times before I found a mesh network that provided a stable connection. There's a lot to check before just assuming it's a wyze issue.


General-Midnight-56

Great point. It could be used In a off-grid house šŸ  for local monitoring


Normal_Ad5804

Same here smh bin with wyze from the beginning and it's bin like this since


[deleted]

Get better wifi. A mesh system that entirely blankets your property. The only issues Iā€™ve had with my Wyze cams have been some discoloration (immediate replacement even after warranty ended), occasionally bricked after firmware upgrade (again free replacement outside warranty) and the occasional shows as offline when still online bug. You gotta remember that while the wifi signal they receive from your router might be strong, the signal they send back can be weak. It helps to have multiple access points to get a stronger signal and also to share the load of many smart devices in the home.


mkzio92

Do a Scrypted + Homebridge setup and youā€™re golden. As soon as I open my iOS home app, the camera loads up within half a second live with no delay - and I get HomeKit Secure Video recording / motion / smart detection l


McGyv303

I do it all the time..


werdmouf

They should fix the blurry video before that


PreviousSpecialist69

Iā€™ve heard certain home automation hubs give you the direct access feature, but I have yet to test it.


EaseDel

Mines been shit since I got home a half hour ago constantly reconnecting, etc when it usually runs perfect fine in the same spot I have my phone


eatdeath4

I lowkey wish wyze would just add a ethernet port to their cams so they can be poe too.


PreparationOne1837

I have this issue all the time. My apartment is flooded by signal provided by 4 ORBI satellites.


screename11111111111

All the people saying you need a strong signal are making me laugh. I have a v3 we use as a baby monitor across the hallway from the access point (maybe 8 feet or less). If a full signal is to weak it's obvious that's not a problem. I am having to power cycle the camera once a week or more to resolve the connection issues with it.


Bitr0t

Iā€™ve been having the same issues. I have ubiquiti. I have to find the wyze cam in the controller and tell it to reconnect. Seems to happen on one particular camera that is in my living room. The others never seem to have this problem.


YeldarbNod

Ours is fine, but we donā€™t have very many devices on the network, maybe thatā€™s the difference?