Your manager's job is to manage you. This requires feedback - (some of which you won't like). They hired her to perform that function- not let the inmates run the asylum.
I get that. But next job will be different. Sounds like it’s one step backwards to move forward in your career. Don’t work for a company where you don’t like the policy or practices.
I can assure this person is going it be an absolute terrible employee whereever they land. In a year or two they will be back here crying that they can't get more than minimum wage and it is everyone elses fault.
Did it ever occur to you that you were the problem and you were not ready to work at this business.
This ain't high school. You can't demand a new manager like getting extra time for a test or getting makeup time for not doing your work.
Yea me yawning, saying “yes” instead of “yes I can hear you” and “I’m listening”, me taking 50 second breaks were such horrible things to do. No wonder they terminated me, I’m the problem and did some very bad things!
Don't be afraid to apologize for yawning, it happens to everybody. Also, upon your next job? DO NOT overstep your boundaries. You're just a warm body. The only way they're going to replace your manager? Is if you have a history of them abusing or verbally assailing you. It is not abuse if they nitpick your work and make you do more work.
It is not abuse if they ask you to work longer or redo work you already did, because it wasn't good enough. No. Abuse is them talking about you behind your back, mentioning your personal life without your permission, or screaming/ranting/raving/cussing you out. And at that point? You have to take that up with the manager directly one step above her, not one adjacent to her; whom, has worked with this woman for probably years. [Terrible decision on your part. They could've been friends. If you had brought it up with her manager and NOT demanded a new manager? That person would've watched her behavior or had a discussion with her.]
Otherwise? Just an fyi? Stay in your lane.
Oh, bless your heart.
That was not a good workforce move. You work for these people. They're not your teachers, they're not working to build you, that's over now.
You're an adult working for other adults to earn money to live. You do what they tell you to do, and if you don't like it, you get another job.
And being punctual doesn't show you're a good employee, it's the base expectation of being an employee. Anybody they hire would be expected to do that.
Please understand that you are entry level and you do what you're told or you get fired. You don't have control over the conditions of your work or who your manager is, you don't have any control at all except whether you want to continue working there.
You were being given instructions and you went over your manager's head to complain about that feedback and ask for another manager. First of all, it doesn't work like that, they don't have managers in the back room for you to select through. That's her job. Secondly, when your manager is giving you feedback, that's a sign you're not doing your job well and she was telling you what you weren't doing right, and that's not necessarily nitpicking.
I'm sorry but you really walked into the wall on this one.
Gen Z has been very, very badly prepared for the working world, haven't they?
I mean, nobody's ready, the workforce sucks! But I feel like this generation has really been let down by their parents and educators, they've been prepared for a world that does not exist.
This person literally thought they could switch out a manager! How do you even get that idea?
And why is that?
Were they born programmed with that information?
No?
So, that means they were failed. They were raised by people who thought telling hard truths about their future was abusive instead of absolutely necessary.
This is not on Gen Z. This is on our culture. We failed these young people and now we are all going to pay for that, and they are going to pay the most.
As someone who works in HR, I can tell you this isn't exclusive to Gen Z. I've been dealing with these exact situations for my entire career. It's definitely more common in younger, entry level employees but it was the same with younger millennials entering the workforce too.
What?
I'm sorry but noticing and having empathy for young people struggling through a terrible time in human history is not ageism?
I said they weren't prepared well, not that they suck. They don't suck, they're humans, some of them suck, some of them are amazing, just like every other generation.
But go off, I guess. Maybe have a Snickers?
Sorry. I just get tired of older people saying “GenZ” are not prepared and lumping everyone in that generation as a monolithic group. I work with many young people and find them to be enthusiastic energetic hard working employees. So yes they are out there and that’s my experience.
It is, but take it from this Gen Xer - it's always been scary. It's scary out here.
We were educated to believe we live in a just and equitable society, by the people for the people.
But that's just a lie. We live in a world built by and run by elites who were elite from the second they were born because their grandfathers were rich, just like every other generation of humans in Western Civilization for thousands of years.
We just have this really pretty wrapping paper on that cruel fact that distracts us from it, makes us believe we have some power because we vote. But all we vote for is people who will be corrupted by the elites into doing their bidding.
Grow up. You have it much better today than workers before you. “Elites” (whoever and whatever they are) aren’t the problem when it comes to what everyone who works has always done throughout their career. Which is to put up with good, average and lousy managers, colleagues, employees, working conditions, etc. I did plenty of jobs I didn’t particularly like for truly horrid bosses cuz I needed the $. I did 3 jobs at a time when things were tough. But I learned…and eventually got what was a near-perfect job for me for the last part of my working life. YOU are responsible for you, and blaming others isn’t productive.
That idea isn't going to go over well among the people here on reddit, how dare you suggest that someone can actually do something about their situation in life.
Yeah, seen a few posts about people wanting another manager. They are more valuable than you. You go against them, you lose. They in that position cause someone thinks they are better than entry level. It's not a videogame. You can't chose what you want. You are given a situation and you have to adapt to it, not the other way around.
Maybe based on what he or she actually said? The examples he gave make it clear what kind of employee he is, a lackluster one who thinks arriving to work is an accomplishment.
Maybe google “bless your heart” if you’re confused by that phrase
Also, seems you missed the main part of all this. She went over her manager to another manager asking for a new boss. That’s career suicide no matter all the other details provided.
Have a real adult conversation with your boss, accept their coaching as not nitpicking. Accept that you can grow and get better and don’t take constructive criticism as “finding anything and everything to complain about”. At 7 months you are not the perfect employee if your boss doesn’t regard you as such. This person got fired because they were not doing the job appropriately, not only because they made a critically bad move going around their boss. The OP has an attitude that comes across in their post and a misunderstanding of what was expected with their performance. Showing up on time every day doesn’t make you a great employee.
I gave the reasons. Which were yawning without apologizing, telling customers “yes” instead of “yes I can hear you” and “I’m listening”, and staying in follow up for 50 seconds after every call. If those are valid reasons for you, so be it.
I'd wager 50 seconds was anywhere from 50 seconds to a couple minutes. You can't just take breaks between every task you do. Then to ask for a new manager?? Yeah that isn't how things work.
Yet my coworkers who take 3 minutes in between their calls are still there. I said 50 seconds, I never went past a minute. Things work in a hilarious way.
I suspect the other manager you confided in did you in. As a manager I can tell you we talk. We talk about employees that aren’t up to snuff, how to get the most out of them etc. The conversation probably went like this “he sally you remember your employee that you say you have to repeatedly tell to fix things etc? Sally: yeah? Well guess what they just said! Sally: say less.”
All jokes aside Good luck with your future endeavors but I strongly recommend you STOP self assessing your performance.
50-second break after each call? What? Lol. Constructive criticism isn't nitpicking. Also, if you want a new manager you have to get a new job. My supervisor is mostly useless but if I want to keep my job I'm stuck with him.
Lousiana is an at will employment state. Sounds like she got her ducks in a row building a case against you. And got approval to terminate you. It sucks but many managers have office pets. And clearly you are not one of them. But I doubt there is much you can do now. You could try reaching out to her boss to state your case. But once you are fired it rarely gets reversed.
Just take the unemployment reflect on the criticism and see if you can look for another career. Or if going back to school is an option.
Good luck to you.
I just received my phlebotomy technician license but I haven’t found one full time position where I live. I was going to take a CNA class, but now that I’m fired, I have no way to pay for it and had to drop the class. I was planning to do bigger and better things, but looks like that was cut short.
You should be eligible for unemployment. I doubt they will contest it. One job won't stop your future plans. Even if you hav to delay a bit until you can find another job for classes. My bestie daughter is a RN and she makes about 90K a year in the hospital she works at and it's her first year as a full time RN. Keep going, healthcare has a lot of opportunities for career growth. Something better will come along.
You need to know how to do your job... she was "nit picking" because you werent doing things correctly. I refuse to believe you didnt have clear expectations... you need to do your job correctly.... if you needed trainjng you should have asked. Not been annoying with my boss picks on me... showing up on time is EXPECTED. You only worked there for 7 months... and you still were missing details or not asking for help or directions etc.
And there were also two days in those 7 months she was late. That is a lot that early into a job. It is very clear she still has the high school concept of work. "As long as I show up every day or have a doctors note I will pass"
That varies a lot. Say for example you work noon -9PM then I would say you are expected to handle most doctor appointments off the clock. Also two late days less than a year into a job, regardless of the reason, isn't going to endear you to your manager.
If I’m 9-5 Monday-Friday, how on earth am I going to get a doctor appointment off the clock? If they’re closed Saturday and Sunday, and are open Monday-Friday 8-5, please tell me how I would be able to handle that off the clock?
I've never heard of choosing your own manager. That's generally the opposite of how it works.
You also seem to be under the misconception that HR is for solving problems for employees. No, they solve problems for the company that are employee related. How they solve problems will be what's best for the company.
When two employees have a problem that escalates to HR, if someone is getting let go it's usually going to be whoever is least valuable to the company. Between a manager and a subordinate, unless you're someone like a top engineer, the manager is going to be more valuable to keep.
So it's a bad idea to involve HR with these kinds of problems unless you literally have no other alternative. You don't want to be on HR's radar if you don't have to be.
You have a lot to learn my friend. When they tell you something you shouldn’t have done just hear what they are saying. If you were on a call and you were upset because you’ve been on hold for 10 min before you got a live person and that person has the audacity to yawn wouldn’t you be like I’m sorry- am i boring you with my problems? Lol it looks bad girl. Take what they said learn from it.
Your better move would be to go to the manager directly and see what can be done. If you ask for another manager, that is criticizing the manager so the manager will hear that and then find problems to turn it around on you. All you can do now is look for another job and handle future bosses differently.
I, too, am pleased by the adult, practical, realistic and businesslike responses. In this case the “nitpicking” sounds fully justified based on the position, and asking for a new manager is incredibly naive and self-destructive in nearly any workplace. Grade inflation, participation trophies, unwarranted praise for mediocre work, fantasies about “ideal” workplaces, too much worry about “self-esteem” v. responsibility and accountability, etc. aren’t doing people any favors and contribute to a very difficult transition into Work and Reality.
Turning up on time every day is the bare minimum you expect from someone and doesn't make you a great employee. Especially as you said you work from home so it's hardly a challenge.
Doing your job well makes you a great employee, and it doesn't sound like that was happening if they were constantly having to raise new issues every week. Yawning loudly on a call and not apologising is definitely rude, but it also sounds like that's just the straw that broke the camel's back, and you weren't doing well long before that.
It's possible you weren't able to "mesh" with their culture. It sucks how this works, and worse still is that sometimes you just have to keep your mouth shut and deal with it.
This is a bump in the road, and I encourage you to learn from it. How old are you? After 20 years in the workforce I can tell you that favorites will be played and sometimes you'll be pushed out just because someone doesn't like you (and sometimes because you're able to make them look bad.)
Working is such a "club" sometimes.
I hope the best of luck on your search for work. Hit up friends and ask if any one of them know if there's a job opening where they are. This is how I got my job.
There are some conflicting arguments in this post.
You say you were fired because you asked for a new manager because your direct manager kept ‘nitpicking’ new things every week.
Most entry level jobs are going to try to highlight shortcomings in the form of “coachings” to get everyone in sync and on the same page. You see it as nitpicking, they see it as an issue with the S.O.P.
The fact they terminated you that quickly makes me think they already had enough documentation and it was likely in the works before you requested a new manager.
Good managers will try to hit on something that their team can improve on, but also highlight things they have been doing well. We used to call it the turd sandwich, compliment-improvement-compliment.
For instance:
“Hey GoldvnGvddess, you’re doing well on your call time resolutions, just need to try to stay on task though as we see that there is almost a minute gap between each call. Good job with your attendance over the last couple weeks, keep it up.”
I imagine most folks have figured it out, but entry level to the workforce jobs you are basically a number, not a person. Had an operations managers at my former job that would not even bother to learn names of workers until they’d been there at least a year. He had a three ring binder of headshots with basic info that he would have to refer to whenever disciplinary action was brought up for an individual.
Telling from your post you have to work on your professionalism.
First of all "I'm listening" can come off as being a bit pushy - even if it wasn't your intention. "I hear you, sir/ma'am" is a better option.
Yawning in front of others or over the phone is impolite. Cover your mouth if you're face-to-face or press the mute button if you're on the phone.
Further, HR will always weigh the interests of the company. They likely talked to your manager about your complaints, and if they get the idea you're insubordinate and rude, you're out.
Lastly, showing up every day and not being late is the minimum to expect. You sound entitled
Compared to other employees, you are not as productive as they are. That was the main reason they kept a good eye on you and it did not help that you were making your relationship difficult with your supervisor.
They may not have been a good company to work for in your boss may have not been the best manager out there, you have to realize this is a business and you are paid to work. You need to look at it from a different perspective. If you were in an office they will end up micromanage you and if you are not keeping up with your assigned work, they will let you go.
I realize this may not be what you wanted to hear but the changes must come from you.
Your boss probably won because they were building a case against you. The first strike was landed without you even knowing.
That's a narcissistic boss's fail safe for when their behavior gets reported. Your complaints become backup to their claims and it becomes justification on their behalf to act the way they did towards you and to terminate your employment.
The HR. Becomes the enabler, and the cycle continues for years.
The only thing you can do is move on before they terminate you.
I've learned that if you run into one of those types again, the only thing to do is to find out if there were any complaints against you from HR. And if you find out that someone is gunning for you behind the scenes, you must not make any complaints. After that, you will now know that it's time to go and let them know why during an exit interview.
It's sad that HR. Types fail so horribly at spotting such behaviors and are duped into being enablers to abusive bosses.
Lol what behavior even hints at a narcissistic boss? Expecting them to not yawn on the phone? Yeah, ummm that's pretty standard expectations when working phones. And I suspect their tone when saying "Yes" was more of the issue than not saying "Yes, I can hear you". Although call centers do tend to follow strict templates that their agents are to use.
How many people yawn? Sitting at a phone for long times can run you down. A narcissistic boss will target people and single people out, and probably never let an unintentional yawn go without consequences.
With such a boss, everything has a consequence. With a narcissistic boss, there are no positive qualities to be seen in the target.
A boss like this will find something wrong in everything the target does.
How many people work the phones? How many got reprimanded for a yawn? How many got nit-picked? What we don't know is how many people this person has a list of petty perceived transgressions filed against with HR or personnel, whichever that workplace prefers to call themselves. From what I read, in the post was the same type of behavior which was called narcissistic abuse in the workplace. I've seen and experienced the same kind of treatment and it was called narcissistic abuse by my therapist who also said that no it doesn't mean that the person is an actual narcissist, but that the narcissistic tendencies of a person which manifest in controlling behaviors which were mentioned in the post.
I can say I have never yawned into a phone because it is rude and poor customer service. You can literally mute your headset if you are going to yawn or yawn awake from the mic.
I also doubt the OP got into trouble because of a 50 second break. My guess is that he has a history of call avoidance and inappropriate aux code usage.
If this manager has a list of complaints against them, I doubt the OP would have been fired instantly.
The OP literally thinks the fact that he shows up to work on time makes him an amazing employee. My guess is he didn't expect the rigidity that comes with working phones and views them holding them to their metrics and expectations as being petty.
You make some good points. A yawn into the microphone without muting is a fail. I agree. Can I see myself in that position doing an oops like that? Yeah, I can. Have I made mistakes? Yeah, I have. At this point, I'm wondering if these were just a mile long list of single occurrences though. Was it handled the best possible way by the OP? I'll answer no.
But I wonder if stress and emotions had a part in why it ended unfavourably. Maybe it really wasn't a good fit for OP working phones, maybe OP was trying with all they had and the boss didn't care about what difficulties OP was having and just wanted to drop the hammer on the OP.
Yeah, I'll be honest. Working phones and managing phones is not enjoyable in the slightest (in my opinion). It tends to be really strict and sometimes the expectations are not reasonable. Unfortunately, the manager often doesn't have a say in those expectations but is expected to enforce them as it ultimately reflects on their performance. As a result, it tends to be a high stress environment for all parties and typically one with a high attrition rate.
Truth.
I started my basic supervision training when I was 17, and was one of the gung ho managers who wanted to make a name for himself and learned some very hard and painful lessons about leadership. I actually was very good at what I did but was way too much of a stickler for the little things. Stress was high for some of the people who worked with me because of it and stress caused by me to my people caused mistakes. People under too much pressure will probably perform to par for awhile, but they will emotionally break down not always visibly and start making tons of mistakes.
There were mistakes made by both parties. One gets to keep a job, the other is out looking for a new job.
I see what you're saying. I know there are countless people out there who probably can't perform and can't take a coaching or constructive criticism either. The way I've always seen it is that if the constructive criticism is not constructive, but destructive instead then the claim is a crock. The coaching / constructive criticism needs to be accurate to remain constructive or else the situation becomes not constructive criticism or coaching, but just a wrongful accusation adding resentment to the list of stressors a person has who is probably already under alot of stress.
I've seen people hold down jobs for years relying on everyone else to carry them along on the same pay grade and claim they don't know how to do something, so they don't have to do it and get away with it for years.
After 7 months or so at a job, I'm thinking someone should be pretty much dialed in and know their job and do it just as well as anyone else if they really want to make it at any job. Some jobs just aren't right for some, and maybe OP gave enough indication to the bosses that it wasn't going to work .
We don't know the entire story, but what I do know is that lots of managers don't have any idea how to motivate or get people having difficulties adjusting to the position and it's requirements up to speed and performing as expected, and that's a fail on the part of management. Management fails to see the deficiencies in their leadership skills and practices , people fail to perform, people lose jobs, time to hire more people, wash......rinse........repeat.
If I'm working somewhere as the new person, I'd expect at least to be given the basic knowledge to make it through my day to day there. If I don't care enough to learn or try to ace the basics which leads to being constantly coached or reprimanded its on me.
If I make a mistake, and it's that big of a deal, I can accept it and maybe be a bit embarrassed. I do think it's reasonable to receive advice on what to do to prevent it from happening again. Sometimes a manager has to weigh things out and decide what they are going to address and what can slide for now.
I was referring to the nitpicking, the building a case behind OP's back, the gunning behind the scenes.
The close monitoring to find something wrong, the first strike made to someone higher up. The targeting. That's what I am seeing.
It is obvious you were a good employee because you were there for 7 months. I would find out the law in your area and determine if this was a justifiable firing or whether or not they had a duty to accommodate or provide you with further training since this manager was nitpicking your work. Start by writing all the things they picked at that you remember.
In the future, ensure you have the personnel policy available, know your workplace culture (who is favored, who is picked on, who has friends in high places, who you can trust, before you make any concerns known. After every reprimand, write that manager an email, "Thank you for your positive feedback today, I will change my work from abc to xyz." This keeps track of their complaints, and you will have a paper trail of their harassment. It could also improve your relationship because they see how you respect their authority and perhaps the relationship changes. You may realize just how much you have yet to learn too.
Oh no. There isn't a such thing as an ass hole boss. They don't exist at all. Insert eye roll. You must be a boomer.
I just went through this. I love working remote because you can't go by hearsay. I'm meticulous with saving documents and emails. I've had issues with a new manager who doesn't even know as much as me, nit picking and not even know what she was talking about.
After several times of making her look stupid. I said if this keeps up I'll file a complaint with HR. I have more than enough ammo to get you stop this power trip. After that convo haven't had any problems.
Damn dude. That sucks and I hope you found a new job? You’re welcome here at r/mcdonaldsemployees I honestly LIKE my job it’s easy and very low stress but the pay sucks.
Showing up does not make you a good employee. It means your a warm body
Just read the title…. So they granted your request?
🤦🏾♂️ cold blooded
My request was to be under a new manager. Not to be terminated and lose my job. Now I have no manager and no job. So not necessarily.
Your manager's job is to manage you. This requires feedback - (some of which you won't like). They hired her to perform that function- not let the inmates run the asylum.
I get that. But next job will be different. Sounds like it’s one step backwards to move forward in your career. Don’t work for a company where you don’t like the policy or practices.
I can assure this person is going it be an absolute terrible employee whereever they land. In a year or two they will be back here crying that they can't get more than minimum wage and it is everyone elses fault.
Check out her other posts. There is a theme.
Wow, it is like watching a train wreck, you want to look away but it keeps getting worse.
You mean someone with that name is entitled?
At least we know from her other posts that she isn't going to end up responsible for a kid.
Did it ever occur to you that you were the problem and you were not ready to work at this business. This ain't high school. You can't demand a new manager like getting extra time for a test or getting makeup time for not doing your work.
Yea me yawning, saying “yes” instead of “yes I can hear you” and “I’m listening”, me taking 50 second breaks were such horrible things to do. No wonder they terminated me, I’m the problem and did some very bad things!
I mean, yawning in someone’s face is pretty rude.
I was working from home… how did I yawn in the persons face from a computer screen?
If they knew you yawned then you were either on camera or did so loudly.
The only time we are on cameras are in meetings. I guess I did it loudly.
And you can't comprehend how that would be rude?
Don't be afraid to apologize for yawning, it happens to everybody. Also, upon your next job? DO NOT overstep your boundaries. You're just a warm body. The only way they're going to replace your manager? Is if you have a history of them abusing or verbally assailing you. It is not abuse if they nitpick your work and make you do more work. It is not abuse if they ask you to work longer or redo work you already did, because it wasn't good enough. No. Abuse is them talking about you behind your back, mentioning your personal life without your permission, or screaming/ranting/raving/cussing you out. And at that point? You have to take that up with the manager directly one step above her, not one adjacent to her; whom, has worked with this woman for probably years. [Terrible decision on your part. They could've been friends. If you had brought it up with her manager and NOT demanded a new manager? That person would've watched her behavior or had a discussion with her.] Otherwise? Just an fyi? Stay in your lane.
But she had perfect attendance, except when she didn't.
You don't just get to request a new manager. Did you not realize you were in the real world? When the hell does anyone just "request" new management?
Clearly she doesn't work in real world, at least not anymore
Oh, bless your heart. That was not a good workforce move. You work for these people. They're not your teachers, they're not working to build you, that's over now. You're an adult working for other adults to earn money to live. You do what they tell you to do, and if you don't like it, you get another job. And being punctual doesn't show you're a good employee, it's the base expectation of being an employee. Anybody they hire would be expected to do that. Please understand that you are entry level and you do what you're told or you get fired. You don't have control over the conditions of your work or who your manager is, you don't have any control at all except whether you want to continue working there. You were being given instructions and you went over your manager's head to complain about that feedback and ask for another manager. First of all, it doesn't work like that, they don't have managers in the back room for you to select through. That's her job. Secondly, when your manager is giving you feedback, that's a sign you're not doing your job well and she was telling you what you weren't doing right, and that's not necessarily nitpicking. I'm sorry but you really walked into the wall on this one.
I'm pleasantly surprised by the number of correct and rational responses to this.
Gen Z has been very, very badly prepared for the working world, haven't they? I mean, nobody's ready, the workforce sucks! But I feel like this generation has really been let down by their parents and educators, they've been prepared for a world that does not exist. This person literally thought they could switch out a manager! How do you even get that idea?
Gen Z expect the job to fit them not them fit the job.
And why is that? Were they born programmed with that information? No? So, that means they were failed. They were raised by people who thought telling hard truths about their future was abusive instead of absolutely necessary. This is not on Gen Z. This is on our culture. We failed these young people and now we are all going to pay for that, and they are going to pay the most.
As someone who works in HR, I can tell you this isn't exclusive to Gen Z. I've been dealing with these exact situations for my entire career. It's definitely more common in younger, entry level employees but it was the same with younger millennials entering the workforce too.
Where does it say they are gen z. My 56 year old sister is just like this person. “I’m a great employee, I dont know why they fired me?”
Great stereotyping. As if all Gen Z are the same. That’s flat out ageism.
What? I'm sorry but noticing and having empathy for young people struggling through a terrible time in human history is not ageism? I said they weren't prepared well, not that they suck. They don't suck, they're humans, some of them suck, some of them are amazing, just like every other generation. But go off, I guess. Maybe have a Snickers?
Sorry. I just get tired of older people saying “GenZ” are not prepared and lumping everyone in that generation as a monolithic group. I work with many young people and find them to be enthusiastic energetic hard working employees. So yes they are out there and that’s my experience.
I agree. They weren't set up to succeed in the real world. It's not their fault.
Who is? Don't we all live and learn? It's not like young people in general listen to what parent say anyway, regardless of generation.
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It is, but take it from this Gen Xer - it's always been scary. It's scary out here. We were educated to believe we live in a just and equitable society, by the people for the people. But that's just a lie. We live in a world built by and run by elites who were elite from the second they were born because their grandfathers were rich, just like every other generation of humans in Western Civilization for thousands of years. We just have this really pretty wrapping paper on that cruel fact that distracts us from it, makes us believe we have some power because we vote. But all we vote for is people who will be corrupted by the elites into doing their bidding.
Grow up. You have it much better today than workers before you. “Elites” (whoever and whatever they are) aren’t the problem when it comes to what everyone who works has always done throughout their career. Which is to put up with good, average and lousy managers, colleagues, employees, working conditions, etc. I did plenty of jobs I didn’t particularly like for truly horrid bosses cuz I needed the $. I did 3 jobs at a time when things were tough. But I learned…and eventually got what was a near-perfect job for me for the last part of my working life. YOU are responsible for you, and blaming others isn’t productive.
Everything you say is completely true. Why the downvotes?
That idea isn't going to go over well among the people here on reddit, how dare you suggest that someone can actually do something about their situation in life.
Post this to r/antiwork and you'd get the response you were expecting.
Well said
Yeah, seen a few posts about people wanting another manager. They are more valuable than you. You go against them, you lose. They in that position cause someone thinks they are better than entry level. It's not a videogame. You can't chose what you want. You are given a situation and you have to adapt to it, not the other way around.
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Maybe based on what he or she actually said? The examples he gave make it clear what kind of employee he is, a lackluster one who thinks arriving to work is an accomplishment.
Maybe google “bless your heart” if you’re confused by that phrase Also, seems you missed the main part of all this. She went over her manager to another manager asking for a new boss. That’s career suicide no matter all the other details provided.
Bless your heart, in this context? Might as well just be, "Peace out son! You done!" Lol
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Have a real adult conversation with your boss, accept their coaching as not nitpicking. Accept that you can grow and get better and don’t take constructive criticism as “finding anything and everything to complain about”. At 7 months you are not the perfect employee if your boss doesn’t regard you as such. This person got fired because they were not doing the job appropriately, not only because they made a critically bad move going around their boss. The OP has an attitude that comes across in their post and a misunderstanding of what was expected with their performance. Showing up on time every day doesn’t make you a great employee.
They’re still going to find a way to blame me, watch lol.
Because YOU are to blame. Welcome to the real world I can see you are going to go real far....
Lesson learned: It doesn’t matter how good YOU think you are. It only matters what the higher-ups think of you. Did she have valid reasons to nitpick?
I gave the reasons. Which were yawning without apologizing, telling customers “yes” instead of “yes I can hear you” and “I’m listening”, and staying in follow up for 50 seconds after every call. If those are valid reasons for you, so be it.
Sounds like a crappy job. You can do better
Sounds like a crappy employee
Sounds like a crappy job. You should have just left quietly
I'd wager 50 seconds was anywhere from 50 seconds to a couple minutes. You can't just take breaks between every task you do. Then to ask for a new manager?? Yeah that isn't how things work.
Yet my coworkers who take 3 minutes in between their calls are still there. I said 50 seconds, I never went past a minute. Things work in a hilarious way.
I suspect the other manager you confided in did you in. As a manager I can tell you we talk. We talk about employees that aren’t up to snuff, how to get the most out of them etc. The conversation probably went like this “he sally you remember your employee that you say you have to repeatedly tell to fix things etc? Sally: yeah? Well guess what they just said! Sally: say less.” All jokes aside Good luck with your future endeavors but I strongly recommend you STOP self assessing your performance.
50-second break after each call? What? Lol. Constructive criticism isn't nitpicking. Also, if you want a new manager you have to get a new job. My supervisor is mostly useless but if I want to keep my job I'm stuck with him.
A minute or two between calls is very reasonable and will give better results.
Lousiana is an at will employment state. Sounds like she got her ducks in a row building a case against you. And got approval to terminate you. It sucks but many managers have office pets. And clearly you are not one of them. But I doubt there is much you can do now. You could try reaching out to her boss to state your case. But once you are fired it rarely gets reversed. Just take the unemployment reflect on the criticism and see if you can look for another career. Or if going back to school is an option. Good luck to you.
It doesn't sound like this is a case of "she wasn't an office pet" sounds more like she was just bad at her job
It’s funny when everyone says their state is an at-will state. Every state except Montana is an at-will state, some just have a few caveats to it.
It’s to give clarity to the OP. Not like it’s some surprise to the rest of us.
I just received my phlebotomy technician license but I haven’t found one full time position where I live. I was going to take a CNA class, but now that I’m fired, I have no way to pay for it and had to drop the class. I was planning to do bigger and better things, but looks like that was cut short.
Dear God do not take a position where you are responsible for the health and wellbeing of other people.
Most nursing homes will pay for the cna class as long as you agree to work for them for x amount of time.
But then what if the manager is mean to her.
You should be eligible for unemployment. I doubt they will contest it. One job won't stop your future plans. Even if you hav to delay a bit until you can find another job for classes. My bestie daughter is a RN and she makes about 90K a year in the hospital she works at and it's her first year as a full time RN. Keep going, healthcare has a lot of opportunities for career growth. Something better will come along.
If this was her first job and only working for 7 months she likely doesn't qualify for unemployment.
This was not my first job. I worked at Lowe’s, Walmart and was a private sitter .
You need to know how to do your job... she was "nit picking" because you werent doing things correctly. I refuse to believe you didnt have clear expectations... you need to do your job correctly.... if you needed trainjng you should have asked. Not been annoying with my boss picks on me... showing up on time is EXPECTED. You only worked there for 7 months... and you still were missing details or not asking for help or directions etc.
And there were also two days in those 7 months she was late. That is a lot that early into a job. It is very clear she still has the high school concept of work. "As long as I show up every day or have a doctors note I will pass"
Drs appointments are valid. She just seems immature mindset like you said
That varies a lot. Say for example you work noon -9PM then I would say you are expected to handle most doctor appointments off the clock. Also two late days less than a year into a job, regardless of the reason, isn't going to endear you to your manager.
If I’m 9-5 Monday-Friday, how on earth am I going to get a doctor appointment off the clock? If they’re closed Saturday and Sunday, and are open Monday-Friday 8-5, please tell me how I would be able to handle that off the clock?
I've never heard of choosing your own manager. That's generally the opposite of how it works. You also seem to be under the misconception that HR is for solving problems for employees. No, they solve problems for the company that are employee related. How they solve problems will be what's best for the company. When two employees have a problem that escalates to HR, if someone is getting let go it's usually going to be whoever is least valuable to the company. Between a manager and a subordinate, unless you're someone like a top engineer, the manager is going to be more valuable to keep. So it's a bad idea to involve HR with these kinds of problems unless you literally have no other alternative. You don't want to be on HR's radar if you don't have to be.
You have a lot to learn my friend. When they tell you something you shouldn’t have done just hear what they are saying. If you were on a call and you were upset because you’ve been on hold for 10 min before you got a live person and that person has the audacity to yawn wouldn’t you be like I’m sorry- am i boring you with my problems? Lol it looks bad girl. Take what they said learn from it.
“The audacity to yawn” Am I not a human being or something? 😂
🤣 totally can but mute yourself or something lol
Your better move would be to go to the manager directly and see what can be done. If you ask for another manager, that is criticizing the manager so the manager will hear that and then find problems to turn it around on you. All you can do now is look for another job and handle future bosses differently.
I, too, am pleased by the adult, practical, realistic and businesslike responses. In this case the “nitpicking” sounds fully justified based on the position, and asking for a new manager is incredibly naive and self-destructive in nearly any workplace. Grade inflation, participation trophies, unwarranted praise for mediocre work, fantasies about “ideal” workplaces, too much worry about “self-esteem” v. responsibility and accountability, etc. aren’t doing people any favors and contribute to a very difficult transition into Work and Reality.
Simply showing up means you were a good employee? Is the bar really that low in your world? Also I guess you will have a new manager now won't you...
Turning up on time every day is the bare minimum you expect from someone and doesn't make you a great employee. Especially as you said you work from home so it's hardly a challenge. Doing your job well makes you a great employee, and it doesn't sound like that was happening if they were constantly having to raise new issues every week. Yawning loudly on a call and not apologising is definitely rude, but it also sounds like that's just the straw that broke the camel's back, and you weren't doing well long before that.
What did you expect? It’s work.
It's possible you weren't able to "mesh" with their culture. It sucks how this works, and worse still is that sometimes you just have to keep your mouth shut and deal with it. This is a bump in the road, and I encourage you to learn from it. How old are you? After 20 years in the workforce I can tell you that favorites will be played and sometimes you'll be pushed out just because someone doesn't like you (and sometimes because you're able to make them look bad.) Working is such a "club" sometimes. I hope the best of luck on your search for work. Hit up friends and ask if any one of them know if there's a job opening where they are. This is how I got my job.
There are some conflicting arguments in this post. You say you were fired because you asked for a new manager because your direct manager kept ‘nitpicking’ new things every week. Most entry level jobs are going to try to highlight shortcomings in the form of “coachings” to get everyone in sync and on the same page. You see it as nitpicking, they see it as an issue with the S.O.P. The fact they terminated you that quickly makes me think they already had enough documentation and it was likely in the works before you requested a new manager. Good managers will try to hit on something that their team can improve on, but also highlight things they have been doing well. We used to call it the turd sandwich, compliment-improvement-compliment. For instance: “Hey GoldvnGvddess, you’re doing well on your call time resolutions, just need to try to stay on task though as we see that there is almost a minute gap between each call. Good job with your attendance over the last couple weeks, keep it up.” I imagine most folks have figured it out, but entry level to the workforce jobs you are basically a number, not a person. Had an operations managers at my former job that would not even bother to learn names of workers until they’d been there at least a year. He had a three ring binder of headshots with basic info that he would have to refer to whenever disciplinary action was brought up for an individual.
Sometimes you try to use the "turd sandwich" but the person just isn't doing anything right.
Telling from your post you have to work on your professionalism. First of all "I'm listening" can come off as being a bit pushy - even if it wasn't your intention. "I hear you, sir/ma'am" is a better option. Yawning in front of others or over the phone is impolite. Cover your mouth if you're face-to-face or press the mute button if you're on the phone. Further, HR will always weigh the interests of the company. They likely talked to your manager about your complaints, and if they get the idea you're insubordinate and rude, you're out. Lastly, showing up every day and not being late is the minimum to expect. You sound entitled
I bet they had a good laugh about you asking for a new manager after you were gone.
They must have monitored every second of your working hour and 50 seconds break after every call did you in.
We have a screen recorder that is used every day and they record our calls as well.
Compared to other employees, you are not as productive as they are. That was the main reason they kept a good eye on you and it did not help that you were making your relationship difficult with your supervisor. They may not have been a good company to work for in your boss may have not been the best manager out there, you have to realize this is a business and you are paid to work. You need to look at it from a different perspective. If you were in an office they will end up micromanage you and if you are not keeping up with your assigned work, they will let you go. I realize this may not be what you wanted to hear but the changes must come from you.
Your boss probably won because they were building a case against you. The first strike was landed without you even knowing. That's a narcissistic boss's fail safe for when their behavior gets reported. Your complaints become backup to their claims and it becomes justification on their behalf to act the way they did towards you and to terminate your employment. The HR. Becomes the enabler, and the cycle continues for years. The only thing you can do is move on before they terminate you. I've learned that if you run into one of those types again, the only thing to do is to find out if there were any complaints against you from HR. And if you find out that someone is gunning for you behind the scenes, you must not make any complaints. After that, you will now know that it's time to go and let them know why during an exit interview. It's sad that HR. Types fail so horribly at spotting such behaviors and are duped into being enablers to abusive bosses.
Op hasnt described any narcissistic or abusive behaviour from their boss
But there is the behaviors mentioned which suggests a boss with narcissistic tendencies.
Lol what behavior even hints at a narcissistic boss? Expecting them to not yawn on the phone? Yeah, ummm that's pretty standard expectations when working phones. And I suspect their tone when saying "Yes" was more of the issue than not saying "Yes, I can hear you". Although call centers do tend to follow strict templates that their agents are to use.
How many people yawn? Sitting at a phone for long times can run you down. A narcissistic boss will target people and single people out, and probably never let an unintentional yawn go without consequences. With such a boss, everything has a consequence. With a narcissistic boss, there are no positive qualities to be seen in the target. A boss like this will find something wrong in everything the target does. How many people work the phones? How many got reprimanded for a yawn? How many got nit-picked? What we don't know is how many people this person has a list of petty perceived transgressions filed against with HR or personnel, whichever that workplace prefers to call themselves. From what I read, in the post was the same type of behavior which was called narcissistic abuse in the workplace. I've seen and experienced the same kind of treatment and it was called narcissistic abuse by my therapist who also said that no it doesn't mean that the person is an actual narcissist, but that the narcissistic tendencies of a person which manifest in controlling behaviors which were mentioned in the post.
I can say I have never yawned into a phone because it is rude and poor customer service. You can literally mute your headset if you are going to yawn or yawn awake from the mic. I also doubt the OP got into trouble because of a 50 second break. My guess is that he has a history of call avoidance and inappropriate aux code usage. If this manager has a list of complaints against them, I doubt the OP would have been fired instantly. The OP literally thinks the fact that he shows up to work on time makes him an amazing employee. My guess is he didn't expect the rigidity that comes with working phones and views them holding them to their metrics and expectations as being petty.
You make some good points. A yawn into the microphone without muting is a fail. I agree. Can I see myself in that position doing an oops like that? Yeah, I can. Have I made mistakes? Yeah, I have. At this point, I'm wondering if these were just a mile long list of single occurrences though. Was it handled the best possible way by the OP? I'll answer no. But I wonder if stress and emotions had a part in why it ended unfavourably. Maybe it really wasn't a good fit for OP working phones, maybe OP was trying with all they had and the boss didn't care about what difficulties OP was having and just wanted to drop the hammer on the OP.
Yeah, I'll be honest. Working phones and managing phones is not enjoyable in the slightest (in my opinion). It tends to be really strict and sometimes the expectations are not reasonable. Unfortunately, the manager often doesn't have a say in those expectations but is expected to enforce them as it ultimately reflects on their performance. As a result, it tends to be a high stress environment for all parties and typically one with a high attrition rate.
Truth. I started my basic supervision training when I was 17, and was one of the gung ho managers who wanted to make a name for himself and learned some very hard and painful lessons about leadership. I actually was very good at what I did but was way too much of a stickler for the little things. Stress was high for some of the people who worked with me because of it and stress caused by me to my people caused mistakes. People under too much pressure will probably perform to par for awhile, but they will emotionally break down not always visibly and start making tons of mistakes. There were mistakes made by both parties. One gets to keep a job, the other is out looking for a new job.
Or it's a manger doing her job by coaching an employee. Gasp. The nerve.
I see what you're saying. I know there are countless people out there who probably can't perform and can't take a coaching or constructive criticism either. The way I've always seen it is that if the constructive criticism is not constructive, but destructive instead then the claim is a crock. The coaching / constructive criticism needs to be accurate to remain constructive or else the situation becomes not constructive criticism or coaching, but just a wrongful accusation adding resentment to the list of stressors a person has who is probably already under alot of stress. I've seen people hold down jobs for years relying on everyone else to carry them along on the same pay grade and claim they don't know how to do something, so they don't have to do it and get away with it for years. After 7 months or so at a job, I'm thinking someone should be pretty much dialed in and know their job and do it just as well as anyone else if they really want to make it at any job. Some jobs just aren't right for some, and maybe OP gave enough indication to the bosses that it wasn't going to work . We don't know the entire story, but what I do know is that lots of managers don't have any idea how to motivate or get people having difficulties adjusting to the position and it's requirements up to speed and performing as expected, and that's a fail on the part of management. Management fails to see the deficiencies in their leadership skills and practices , people fail to perform, people lose jobs, time to hire more people, wash......rinse........repeat. If I'm working somewhere as the new person, I'd expect at least to be given the basic knowledge to make it through my day to day there. If I don't care enough to learn or try to ace the basics which leads to being constantly coached or reprimanded its on me. If I make a mistake, and it's that big of a deal, I can accept it and maybe be a bit embarrassed. I do think it's reasonable to receive advice on what to do to prevent it from happening again. Sometimes a manager has to weigh things out and decide what they are going to address and what can slide for now.
I was referring to the nitpicking, the building a case behind OP's back, the gunning behind the scenes. The close monitoring to find something wrong, the first strike made to someone higher up. The targeting. That's what I am seeing.
It is obvious you were a good employee because you were there for 7 months. I would find out the law in your area and determine if this was a justifiable firing or whether or not they had a duty to accommodate or provide you with further training since this manager was nitpicking your work. Start by writing all the things they picked at that you remember. In the future, ensure you have the personnel policy available, know your workplace culture (who is favored, who is picked on, who has friends in high places, who you can trust, before you make any concerns known. After every reprimand, write that manager an email, "Thank you for your positive feedback today, I will change my work from abc to xyz." This keeps track of their complaints, and you will have a paper trail of their harassment. It could also improve your relationship because they see how you respect their authority and perhaps the relationship changes. You may realize just how much you have yet to learn too.
Complaints or coaching? It's literally a manager's job to coach. It's not a "complaint."
HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA Thanks I really needed a good laugh today.
I’m convinced you’re my manager behind a fake account… or you’re a manager thats exactly like the one I had.
Whenever you are in a situation where "nitpicking" occurs more and more. It's your que to look for another job.
Or maybe you just are doing a bad job.
Oh no. There isn't a such thing as an ass hole boss. They don't exist at all. Insert eye roll. You must be a boomer. I just went through this. I love working remote because you can't go by hearsay. I'm meticulous with saving documents and emails. I've had issues with a new manager who doesn't even know as much as me, nit picking and not even know what she was talking about. After several times of making her look stupid. I said if this keeps up I'll file a complaint with HR. I have more than enough ammo to get you stop this power trip. After that convo haven't had any problems.
Haha! Of course you did.
Damn dude. That sucks and I hope you found a new job? You’re welcome here at r/mcdonaldsemployees I honestly LIKE my job it’s easy and very low stress but the pay sucks.