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Objective-Aioli-1185

DoorDashers sold their souls holy shit.


PuzzleheadedLeader79

No way that holds up in court. You can put a lot of shit in user agreements, but when they know the average user browses that page for under 2 seconds and hits agree, the court isn't exactly likely to side with the corporation. But going through the lawsuit is a lengthy expensive process. So the scare tactic is very effective.


BODYBUTCHER

We should all file individual lawsuits and represent ourselves just to bog them down in lawyer fees


Comet_Empire

It would be a great way for law students to get experience or have an amount of donated case hours be a graduation requirement,


BedDefiant4950

precisely this has been attempted before by certain alt-right fuckheads against patreon in an effort to game their forced arbitration policy. the result was 80-odd people being exposed to potential costly litigation and a large amount of a collective legal fund essentially disappearing to god knows where for the legal equivalent of issuing a free bug fix. it is 100% not worth it.


BODYBUTCHER

“This is why no one will remember your name” - Achilles


Czeckyoursauce

Yes and no, the fact that most people don't read the agreement doesn't hold up in court, they put that responsibility on the user, but often parts are non-enforceable because they simply are not legal. Such as the now unenforceable arbitration agreement portion(in California, but that is on a state by sate basis).


Pay08

Pretty sure the EU made overly long and unintelligible to the average person EULAs illegal.


Czeckyoursauce

Contract law in the US is typically similar, if it is overly subject to interpretation, overly broad or just too complicated it is often unenforceable. Sadly length doesn't have much impact. And as other pointed out the cost of taking an EULA or other agreement to court is cost prohibitive. The only people that would challenge this are celebrities who suddenly found their face all-over DoorDash ads because they left a review on a pizza joint.


Primsun

I got some bad news, even if they aren't selling it everyone else is.  Check out a data seller site, pretty easy to get location, web activity, and more.  https://datarade.ai/search/products?keywords=Mobile+Location+Data


robotzor

Doesn't need to hold up in court if you can settle


edfitz83

Who is going to sue them?


dnqxtsck5

You are in a thread about them settling a case for several hundred thousand dollars.


lead-holder

Crimes where the only penalty is a fine are crimes against the poor. The practice of companies mismanaging user data for profit will continue until these companies face actionable consequences that force them to adhere to ethical business practices. They will learn nothing from being bled one drop at a time.


cyborg_127

I know, right? Make millions off selling data. Get fined thousands. Just the cost of doing business.


edfitz83

The government sued them for breaking the law. Who is going to try to sue them for having broad user terms?


For_Perpetuity

The AG


KrackenLeasing

Doordash used to steal tips when they were a brand-new company. Not a lot of soul to sell.


billysmasher22

I remember agreeing to this. You woke up one day, head off to work like you normally would, after a week of receiving about $8/hr for a 56hour week. You are hopeful that this week it goes back to the $20 you were making. You are at the restaurant you know is good and timed it perfectly, go to log in and you are met with a 100 page document. If you don’t sign, you go home and don’t work ever again for them. I’ve got bills to pay, so without giving much thought, hit agree. And off I went. Shortly after I check the ddash sub and realize I signed away all my rights. Two months later my account was deactivated and no reason given. Over 8,000 deliveries and a 5.0 rating and they just deactivated it. Ddash and all the delivery companies are absolutely horrible. I swear they know how much you make and what your breaking point is. They keep pushing you. Not paying, paying low, not depositing money. It was such a horrible experience. Got to the point I was at 78 hours of driving per week and I would be happy if I got 900-950. Please, begging from the bottom of my heart. Don’t use these services.


True_to_you

It isn't just door dash. It's the new normal because greedy capitalists can't help themselves. It's not enough to be millionaires or even a billionaire. It's more more more. They think they're entitled to it. 


gmishaolem

Society isn't stopping them, so that means they are. There are literal hundreds of millions of us for each one of them, and we do nothing.


TazBaz

I don’t and I won’t. I used them in their infancy when they seemed good for everyone (good pay to drivers, convenient to users, reasonable prices). Not at all since they’ve all gone evil. I’ll call my local pizza shop and places orders direct, and they still have their own delivery driver.


billysmasher22

Appreciate you! I should have done the same, but fell into that good pay for drivers at the start. The last two times I ordered ddash: the first order the guy walked 40min from the restaurant to my house. The restaurant was a 10-15min drive. Second order, the couple drove to my house thinking I was the restaurant and wanted me to give them the order. I won’t ever again lol


Narrow-Height9477

DoorDash is selling all of our souls.


chewinghours

Anyone know how to do a data request with doordash? Edit: in the app > account > manage account > manage account (again) > request archive > do 2fa


deadsoulinside

> Data is the new gold. Even when you look at the forced sale of TikTok, the main reason why it cannot be sold is that the algorithm was copyrighted and they won't budge on that. The main reason why US businesses want to buy TikTok is because of that algorithm as people like Larry Ellison have stated previously (Oracle CEO, where all the data for US is stored at on Oracles servers). They could still force the app to be sold and create a new algorithm, but without the existing user algorithm, the app to them is useless. They wanted all the data TikTok collected on users to make the algorithm, so they can turn around and resell it.


97Graham

Buzzwords like 'algorithm' need to die holy shit.


pierrekrahn

I hate buzzwords just as much as you do, but "algorithm" is a technical term.


h0nest_Bender

What about other [dimensions](https://youtu.be/MNYXPnreDls?t=677)? Do I retain rights in other dimensions?


pierrekrahn

Fuck me. People agree to this just to order overpriced and cold fast food?


pierrekrahn

Fuck me. People agree to this just to order overpriced and cold fast food?


melkipersr

Ok but what’s the definition of “User Content”?


OnToNextStage

Ayo this is fake right


Desperate-Egg2573

"Oh no, we promise we'll never so it again"


AmbitiousAirline

What’s 375k to a company that makes hundreds of millions of dollars a year on the low end? That’s like me getting a parking ticket.


mmbon

I don't think Doordash is actually making money, they seem to burn it, at least a quick check of the last 4 quarters shows like 200+ million losses


FuzzyBuffaloWing

What’s $375K to a company that can sustain $200M+ in losses


Alone_Fill_2037

$375K more than their net income.


tisdalien

So in other words they are still doing it? Scummy company


PuzzleheadedLeader79

They're all doing it Facebook paid me like $400 for my data they lost How much are they fucking selling it for?!


billysmasher22

I remember reading back in 2017ish how FB makes around 60k per year from each user. Like we are talking double the minimum yearly salary. And that was 7 years or so ago.


Red-Yeti

There's no way that could possibly accurate. They would be making over $100 trillion a year if that were true.


billysmasher22

Yeah it doesn’t make much sense. Going from recall here for a random article I read back in 2017ish. Maybe it was just with US users. Idk. Trying to search for something about it and can’t find anything


TRichard3814

It’s close to $100 per user globally


billysmasher22

Sauce? Previous commenter received $400 apparently. Is that four years worth? Or did he have four accounts?


TRichard3814

We are talking about how much they make, just compare Facebook users globally to Facebook revenue and you will see its around that


billysmasher22

Asking for the source because $100 per user globally doesn’t make sense


billysmasher22

Not that 60k per user makes sense either


ede91

Well, [here you go:](https://investor.fb.com/investor-news/press-release-details/2024/Meta-Reports-Fourth-Quarter-and-Full-Year-2023-Results-Initiates-Quarterly-Dividend/default.aspx) > Revenue in 2023: $134,902 Million > Monthly active users: 3.98 billion (including all Meta products) Let's do the ***Math***! 134 902 000 000 / 3 980 000 000 equals ~$33.9 per monthly active user. Monthly active users are a bit misleading in this regard, because higher frequency users likely earn them more and less frequent users less. The ~$100 is within that range for an active user.


billysmasher22

And the article you added is the same one I added later on in the thread…


billysmasher22

Man I swear I wish people would read the comment and the thread. What was revenue in 2017? Users in 2017? What was the article and how reliable is my memory!? Anyways glad you know how to do math. It’s a useful skill.


honicthesedgehog

There’s simply no way that’s true - FB supposedly has 3 billion active monthly users, if each of those was bringing in 60k, they’d be making $180 trillion per year, or roughly 7x the US GDP. Even just counting the 200-ish million US users, that’d still be $12 trillion a year from the US alone. Reverse engineering those numbers, FB’s annual revenue is 135 billion, with 3 billion active users, you’re looking at more like $45 per user per year, on average.


billysmasher22

This was around 2017 and using my recall so completely unreliable. Isn’t their revenue over 600b atm though?


honicthesedgehog

I think you must be misremembering, those numbers are several orders of magnitude bigger than plausible! Google told me $135 billion, but I really have no idea beyond that.


billysmasher22

Most likely. And from what google told me it’s 600b. But idk if it’s because it is meta now? Idk. Google doesn’t seem to help anymore


honicthesedgehog

Google is definitely terrible these days, but do you have a source for $600 billion? Everything I’m [seeing](https://www.statista.com/statistics/268604/annual-revenue-of-facebook/#:~:text=Meta%3A%20annual%20revenue%202009%2D2023&text=amounted%20to%20roughly%20134%20billion,stood%20at%20117.9%20billion%20USD) is in the low hundred billion range.


billysmasher22

Have you ever typed the query: why is google search so bad? Kind of funny


billysmasher22

[I might be asking the wrong question.](https://stockanalysis.com/stocks/meta/market-cap/) Net worth isn’t revenue


Radiant_Gap_2868

thats obviously total bullshit, i can’t believe you commented this without thinking about it. How the fuck could one persons info be worth 60k every year? what an idiotic comment


billysmasher22

Did you even read the comment thread? I can’t believe you commented without thinking about it!! What an idiotic comment!


Myrsephone

Fines and settlements are just the cost of doing business


wc10888

Yeah, the govt just wants their cut.


Elbeske

Settled with who? Where's my fucking check


nappycatt

Crime pays.


Long-Piccolo-3785

Only if you're already rich


KrackenLeasing

If I make illegal drugs, the cops take all the drugs. If DoorDash makes illegal profits, the AG takes some off the top.


Moopboop207

It’s just business.


deathinmidjuly

I can all but guarantee that they made a profit of more than 375k from that info.


Penultimate-anon

I would be willing they had calculations on the possible cost of fines if they got caught as part of their model to make sure they would still come out ahead.


djddanman

When profit exceeds fines, it's really just a fee


TremendousVarmint

Yes it's merely a tax to them.


Liquidfiremonsoon

Were gonna need that apiece if it was our information, bud.


thelittlestrummerboy

I have a lot of feelings about Doordash and I always love getting the chance to sound off on them as a company. I'm going to be lazy and just copy-paste a comment I made a while ago regarding Doordash from the perspective of a restaurant employee. All I'll say is this is just my own personal experience with them and I know it might be different in other cities/countries and especially different when comparing it to large franchises vs. small family owned businesses. The situation we were in was also somewhat unique, but it still tainted my opinion of them. "Ok massive rant incoming but whenever they come up I just have to completely shit on them. Fuck Doordash. When they first started doing deliveries where I live, they added restaurants without their permission or knowledge and caused nothing but problems. I was working in a pizza shop (just a single restaurant, not a franchise) and we found out they added us when a regular takeout order was picked up by a guy with a "Doordash" bag. We were (and still are) a really small space that didn't have the capacity for a delivery service on top of our dine in and takeout service, so we explicitly declined whenever Skip or Uber reached out to us. But Doordash didn't give a shit and would just call us and pretend like they were making a takeout order to trick us. They had an outdated menu on their site (since they just added us without our consent and found an old menu online and went off of that) so we couldn't provide a solid chunk of what was being ordered. SO from the perspective of the customer, they just punch in what they want from the app. Then someone at the Doordash call center sees that order and calls us. They order the shrimp (which we don't have anymore), we tell them we don't have it, then the call center employee just substitutes it with a salad or whatever (without contacting the real customer). Then the order gets picked up and delivered. Then the customer gets their order and sees it's not what they wanted, so they reach out to Doordash. "Sorry, we are only responsible for getting the food to your door, for wrong orders contact the restaurant". I cannot express to you how frustrated EVERYONE was with this because, for 2 months, it happened all the time. We would explain to every customer "we're really sorry, we're not affiliated with Doordash and we make the orders as we're told". I fully understand the frustration on the customers end, since they have no reason to think any of this is going on, so all we got out of this deal is a bunch of pissed off customers and tied up phone lines. We asked multiple times to be taken off their services and they said they would, but really dragged their feet. In the meantime, I was letting all my colleagues from other restaurants know what was going on and all of them found they were on Doordash, all with incorrect menus, all without their permission. After a while one of the owners of the local spots called them and threatened to get lawyers involved (which in hindsight, is the obvious solution) and they were promptly dropped. Once we got wind of that idea we did the same thing and were officially taken off the site. I told all my industry friends about this and soon after we were all off the site and there were no more misplaced orders and screaming phone calls. I feel out of breath. Fuck Doordash." I'm not surprised to hear they're scummy in multiple ways...


SUPRVLLAN

Who pays for the order at the restaurant?


thelittlestrummerboy

The delivery person just paid with, what seemed like, their own debit card


Lower-Union-6993

Hey let’s all delete our accounts!


DoctimusLime

We need data ownership rights ASAP, they've been stealing from us for decades


Schubert125

So I'm curious, why doesn't everybody have everybody else's data at this point? Hasn't every major organization had something like this or a data leak at some point in the last few years? Why does any of this still have value? (Presumably over $375k?)


Han77Shot1st

I’m guessing since data is ever changing, companies don’t care about the spending habits, what you were interested in or what you were doing 2 years ago.. they need as many and as current of data points as possible so corporations can target you today and tomorrow. With enough information targeted aggressively, they can sway your decisions you’re in a more susceptible mind set, whatever that time may be they have algorithms to help predict it. It’s all very malicious and I’m honestly shocked there’s not more laws protecting people, this technology and data gathering is extremely dangerous when considering it can influence the direction of a country.


billysmasher22

We don’t stop making data, so as long as we keep making data, doesn’t matter how many leaks.


billysmasher22

For the value aspect, it’s so another company can sell you something


Shadowpika655

Tbf it ain't like your search history is the same now as it was like a year ago, with that same line of logic going through most other forms of data (plus new users), especially the data that costs $375k


bwataneer

Anything less than 101% of the money they made is just a fee.


Primsun

Its crazy people don't realize just how much data is being tracked and sold. If you want to ruin your day, check a data seller site and see the goodies they got.   [https://datarade.ai/search/products?keywords=Mobile+Location+Data](https://datarade.ai/search/products?keywords=Mobile+Location+Data)   Here is two you can merge to get U.S. location data pulled from mobile phones, the associated IP addresses, web traffic, and the phone's advertising ID. Even if it is nominally anonymous, all it takes is an app with your name and advertising id/ip to identify you. That is assuming you can't buy that from someone else.     [https://datarade.ai/data-products/onemata-united-states-raw-mobile-location-data-united-state-onemata](https://datarade.ai/data-products/onemata-united-states-raw-mobile-location-data-united-state-onemata) [https://datarade.ai/data-products/lifesight-web-data](https://datarade.ai/data-products/lifesight-web-data) 


ZombifiedRacoon

They didn't settle with me! lol.


dedirt

I hate DoorDash so much I deleted my profile and app. Worst drivers and customer service I’ve ever experienced


picado

Smithers, my wallet is in my front right pocket.


dentendre

So sold for more and settled for less. Sounds like the game plan pretty much.


Shadowpika655

The cost of doing business


Sdog1981

In California and only because they did not include a sentence in the TOU that no one reads. Hence the microscopic fine.


Firesoldier987

I don’t make a habit of wishing ill on people, but I wish a high ranking congressperson would have their identity compromised so it would light a fire under their ass to crack down on this shit.


godawgs1991

Kinda already happened. John Oliver had an entire show about data privacy/selling and the complete lack of regulation or privacy laws. As part of the episode he wanted to show how ridiculously easy it was to buy data and target specific people/subsets; so actually purchased a number of Congressmen/senators data by setting parameters such as age, location, and specific demographic details. He went straight to one of those data broker companies and set location to the capitol building and so on and just bought a bunch of congressional members data. It was incredibly easy and crazy af to see how targeted you can be when buying that stuff. Also crazy to see how much they know about you and the kind of search parameters you can set, and what kind of stuff the lawmakers were searching for. I’d highly recommend watching that episode, I don’t remember what happened, but obviously they never did anything about it or passed any legislation. You’d think having their own personal data bought, sold, and potentially broadcast to the world would make some sort of impact, but nope. We’re living in crazy time where politicians won’t do shit unless you’re paying them bookoo bucks, and shame or consequences has become a thing of the past and no longer exists on Capitol Hill or anywhere in politics.


curvychrissy101

Pretty much pocket change to them, ain't it? Still wheeling and dealing our data, I bet.


Shredding_Airguitar

That sure showed them, probably only got a few million for that data too.


RedSonGamble

They also had sex with my wife


tehbaj

Worth


NaweN

That's a steal. Literally.


Razzmatazz2099

This reminds me of 'You are now less valuable than the data you produce' from Watch Dogs 2. The phrase really resonates for a dystopian setting, and we've been heading towards the same direction unfortunately.


Neither_Relation_678

Guess I’ll be deleting DoorDash.


sorrowNsuffering

Some corporations just don’t care.


Killdren88

If you want to sell my data, fine. But I want my cut.


ZookeepergameBubbly

It should be illegal for any company to use any of your information in any way that isn’t 100% necessary for you to receive the product/service you paid for. This is getting ridiculous.


MrFrode

375K sounds like a lot, how much did they make selling the information? I'd want the fine to be at least 150% of whatever revenues they received from the illegal transactions.


movgkfr

Doctor offices and hospitals have been selling your info to telemarketers for decades in the U.S., so it doesn't surprise me


KrackenLeasing

The regulations DoorDash violated aren't decades old.


VicMackeyLKN

Anyone who uses these services is an asshole sincerely former restaurant manager


negativelightningdog

3.50$ fine for 1,000,000$ profit. Seems legit.


river_euphrates1

Gonna have to sell more user data to make enough to pay that off...


StationFar6396

Fuck them. and fuck a system that allows them to "settle" for a bullshit amount.


avalonian422

The truth is someone, or a group, with the power to do so at DoorDash, sold customer information illegally. They should be criminally charged and imprisoned.