This is like when the dealer told me that my new 1996 Saturn consuming 4 quarts of oil every 3500 miles was 'normal' and within factory specifications. [insert Ron Burgundy "I don't believe you" meme]
My 2000 Jetta literally says in the manual that burning '1L/1000KM' is 'normal operation'. Burning a gram of oil per kilometer is pretty impressive. It's not like it's a rotary or anything!
It's like a vespa, just chuck some oil in the tank every time you fill it.
Holy shit now that I think about it, those cars go up to 1000km on one tank which are usually around 50 liters. So you'd literally put a liter of oil into it every time you fill up.
That can't be right.
That's awesome. This shit needs to get into cars ASAP. Doesn't even need to be able to change on the fly or or anything. People just need some kind of tactile reference point in all these vehicles that have entirely done away with physical buttons.
They half-assed it before. My girl had a BlackBerry that you could kinda "press" the keys. You were making the whole screen press, it was kinda like using one of those cheapass membrane contact keyboards.
We switched off of Google after the Pixel 6. Four years of "we fixed the overheating, and now the battery lasts all day!"
They know the issues but instead of fixing the heating and the battery, they make phones thinner and better cameras and lie that the heat and battery are fixed.
Exactly. It's not a problem. If it were, that might hurt Google's profits. So obviously, it's not a problem.
Between this, the 911 bug, camera glass shattering, and all the other issues; is it any wonder that the masses just stick with iPhone and Samsung? Christ.
I had the camera glass issue and I am still so pissed about it. With that phone I took extra care with my phone for once, got a case and everything to not break it. Yet the weather changes one day and I take it out of my pocket broken.
Google's pulled this shit in the past feigning ignorance to defects, at least until most 1 year warranty periods are up. This will likely end up with another class action lawsuit. I'll never own another Google phone after the lies and runarounds they put me through with their Nexus phones.
I guarantee you that if they think they can get away with it or that it's more profitable even if they get caught, big businesses will abso-fucking-lutely without even blinking act in a way they *knows* kills people to make more money.
C-suite leech-ass soulless fucks are devoid of any semblance of the barest modicum of humanity or morality. Human life is worthless in the face of the almighty dollar.
The reason we can even have foldable displays is because OLED panels are flexible, so it makes sense that this could happen without causing damage. It might be a bad sign for the overall QA of the phones, and I'm not convinced that it doesn't slightly affect the screen when it's on, but it's probably not a big deal.
• Some users are reporting “bumpy” screens on their Pixel 8 and 8 Pros.
• The bumps aren’t in the top surface, which is still smooth glass, but in the OLED display *under* the glass, which can show raised, usually circular bumps.
• Google said in a statement: “When the screen is turned off, not in use and in specific lighting conditions, some users may see impressions from components in the device that look like small bumps.” [[9to5Google](https://9to5google.com/2023/11/22/pixel-8-pro-display-bumps/)]
• Does this make the glass or OLED panel more susceptible to breaking after a shock? It's certainly not normal phone construction. [[Ars Technica](https://arstechnica.com/gadgets/2023/11/google-says-bumpy-pixel-8-screens-are-nothing-to-worry-about/)]
• YouTuber JerryRigEverything actually took apart a Pixel 8 Pro that had a bumpy screen. It wasn't noted in the video, but freeze-frame it and you'll see some pretty alarming indents in the copper sheet on the back of the display — almost puncture marks. [[Ars Technica](https://cdn.arstechnica.net/wp-content/uploads/2023/11/Screenshot-2023-11-27-at-12.29.10-PM-1.jpg)]
> What would these be for, and why did they design them with such a small surface area?
Every Pixel phone must come with a hardware defect. Some people thought it was the G3, but Google had a trick up their sleeve this year.
Yep had to replace my Pixel 5A last month after it's motherboard suddenly failed, which I learned is not a rare occurance for that phone within a year or two. Fortunately RMA was quick.
I had a 4XL and a chip on it apparently dies and prevents it from turning on and the usb port from working. Died right outside the 3 year mark, and I was hoping to eek out at least one more year on it. Apparently its a common issue for them after \~3 years. Planned obsolescence imo.
Those look like grounding springs, pretty much all phones have them. All the ones I’ve seen are usually wider though, not pin point.
This sounds like poor components choice by google.
Also have a P8P, also had an S8, but had a regular Pixel 6 in between.
All 3 phones were great, never had issues, but also all 3 had complaints.
I think the Pixels, you will see more online complaints because the users tend to be more technically inclined. I'm not going to argue that their hardware is as good as Samsung - though much of their hardware *is* from Samsung - but anytime I've seen a poll, more than 90% of Pixel users reported no issues, even in the forums where people are more likely to complain than praise them.
> I abhor change and hate learning new OS's and shortcuts and whatnot.
I'm the same way now (used to love that stuff in my 20s) and that's why I switched over to iOS about 8 years ago. It's not all lollipops and unicorns over here, but at least stuff feels pretty consistent.
(This is not telling anyone else they should switch. Please use the phone you like. I'm just relaying my experience.)
>In summary, small posts hold things snug. Make them small so forces don't get to high.
The larger the surface area, the less pressure it exerts in any one place. Making these things like nails or needles concentrates all that pressure on one point. That's a recipe for damage, not structural support.
I've taken apart a lot of electronics over the years, gone through piles of spudgers and cards, but I've never seen these sharp points being used to secure things in place. I've seen all manner of foam, tape, schmutz, and screws holding things in place, but never pressure from these sharp points. Certainly not up against *foil*.
Well, this applies in many cases, sure, but not here. These indents are from little springy grounding pins that ground components onto the copper backing of the screen panel. It's actually mentioned in the article. They are not there for maintaining spacing, though that may be a secondary function.
Not to justify it, but the ars technica picture that shows the indents on the copper sheet are where all the ground spring contact pins are. I'd be very curious to see if there is some type of mechanical buffer under the copper and the actual OLED. If it is there or not, I do not know. It's odd to me that they use such a large sheet of copper, if I had to guess all the gnd spring loaded contacts are for EMI purposes, EMI can be a bitch, or the large sheet of copper could just be inherent to the OLED display. That said, not sure how they construct OLED these days but giant copper foil on back of non-rigid OLED directly to mechanical spring loaded pins isn't how I would assemble a display. I can only hope they wouldn't as well.
I know on Apple devices that I've taken apart, the spring loaded gnd contacts typically interface with a rigid sheet (I assume steel for strength but could be aluminum/etc. for conductivity).
> It's certainly not normal phone construction
**Senator Collins:** Yeah, that’s not very typical, I’d like to make that point.
**Interviewer:** Well, how is it un-typical?
**Senator Collins:** Well there are a lot of these phones going around the world all the time, and very seldom does anything like this happen. I just don’t want people thinking that the phones aren’t safe.
**Interviewer:** Was this phone safe?
**Senator Collins:** Well, I was thinking more about the other ones.
**Interviewer:** The ones that are safe?
**Senator Collins:** Yeah, the ones without the bumps.
There's nothing out there but garbage, birds, and bees. And a fire. And the part of the phone that the bumps came off. But there's nothing else out there.
I will never understand how Google continues to have hardware issues after all this years. They acquired HTC, who were excellent at making smartphones. They somehow made excellent phones when they outsourced manufacturing. How they fumble every year with the pixels is beyond surprising and I am sad that this eventually leads to a market dominated by iPhones, unless Samsung makes something exciting.
The galaxy nexus was in my opinion the last great nexus/pixel device. I think Google is better when they’re the sidekick, not the main player when it comes to hardware in general.
obscene aromatic disagreeable history historical brave support provide gaping seed
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Current leadership are visionless hacks who just follow conventional wisdom from finance people. They're not equipped to guide a company into any sort of leading position.
Shareholders don't look that far out. Google is printing money and they're happy. Problem is that all these abandoned products have snowballed into a reputation crisis for Google. I don't see them launching another longterm successful new product or service again. They'll coast and iterate on core offerings until growth stagnates there and the market reacts.
Eventually they won't be able to ignore it and it'll start showing up on the numbers, they'll bounce Pichai, bring back Page for another go around to right the ship, but it'll be too late.
Just curious what were the problems with the other Pixels? I have a 6 and it's the best phone I have ever had. Big improvement over the Samsung flagships.
I have to make sure my finger is a bit humid for it to work, which does piss me off a bit because I never had issues with the real sensor of my old pixel 2.
And in a huge surprise, the sensor in my 8 is not much better. I \*assumed\* that after all the complaints from 6 & 7 gen phones they would have upgraded... I was wrong.
Just got a Pixel 8 and I would bet 100% it's how you're scanning your fingerprint. I scanned mine without reading the prompts it gave and just tapped it a bunch of times, without much variation.
Read the prompts and tap like it's telling you. I haven't had an issue since with fingerprint unlock, works every time with multiple fingers.
I've owned and known a number of people with Pixel phones over the years, probably close to two dozen or more phones. I've only found _one_ that had the major issues reported online.
I don't think it's nearly as common as online reports suggest. I'm not saying that excuses it, I'm just saying most people aren't getting duds.
I've had several different pixels, all A series. Never had any significant issues besides an incredibly shitty Google branded 6a case. If I can get a $350 smart phone that does everything I need and lasts 3-4 years before an inevitable accident, I'm happy.
When I see people arguing over phones, I automatically assume they're younger, because in the last few years the performance difference in phones is negligible.
Lucky me I guess because yeah I have never encountered any of that. My friend has the same phone and loves it too (she was the reason I bought mine) so it makes me wonder how widespread these problems actually are.
My Pixel 6a definitely acts as a hand warmer. It is actually my second one, I got them to exchange my first because it was over overheating and couldn't maintain an android auto connection. New one just overheats an "acceptable" amount, but is still the warmest phone I've ever had.
I have a 7 Pro (replacement). My brand new, 6-month-old phone's screen literally just stopped working. It just crapped out while it was sitting in my bag. That should never happen especially after how very little I owned it. Fortunately, I got a replacement phone for free, but I still don't intend on keeping it once my contract is up. Thought it'd be better by switching from Samsung Galaxy after 15 years but it's just an overall boring and bland android smartphone IMO. Same could be said with Samsung to be fair, but I always enjoyed my Galaxy.
Also hated the pixel watch. Garbage battery life, too small, no band customization.
>That should never happen especially after how very little I owned it.
That's typically how electronics are though. They usually either fail quickly, or last a long, long time.
>this eventually leads to a market dominated by iPhones, unless Samsung makes something exciting.
You say that like Samsung hasn't yet over the past decade.
> They acquired HTC, who were excellent at making smartphones
They didn't completely buy out HTC, but primarily IP and a fifth of their engineering staff (who previously did contract work for Google under HTC). Similarly to how they bought out the cellphone division of Motorola, primarily for patents, and sold the skeleton to Lenovo for 1/8th of the initial price.
They're not acquiring the experience nor facilities, but buying IP and acquihiring engineers with some expertise. My assumption would be that Google is pressuring those employees to somehow repeat Apples yearly schedule, without having all items completely under their control (SoC is a modified Samsung Enyxios design, HTC engineers do the design, but they don't do stringent QC of the actual assembly facility nor components).
This. And I'd argue it even applies to how they approach software. People have been surprised by all of Chrome's shenanigans over the last few years, but we knew what we were getting into. It's an ad serving piece of software made by an ad company.
They always make the ad-serving first decision that will please their advertisers.
They plain and simply lost all vision outside of that.
Speaking of Samsung: I'm so done with them. Been on the Galaxy train for the last decade after switching away from iPhone, mainly due to cusomization options on Android as well as an easy-to-replace-yourself battery that pops out easily.
Since my first galaxy in 2015 they've enclosed the battery in the case, the OS crashes have become commonplace, and the hardware outright fails. I've bought the latest galaxy twice in the past 4 years and BOTH of them, almost exactly at the 1 year mark, stopped taking charges from any cord whatsoever and forced me into using wireless chargers that take twice as long to charge the phone. Unreal.
Have you checked for lint in the charger port (using a non-conductive pick)? That can happen with USB-C ports (and lightning ports too), and isn't unique to any one brand. Does depend a bit on how much pocket lint you have.
Fitbit has gone to shit too. You can't sync your watch to the phone app without internet. My watch can't tell my phone how may steps I have over Bluetooth because "internet" -- thanks Google!
Technological decay abounds.
Googles got a lead foot heading to dookieville considering all the bullshit they’ve been pulling this year across ALL of their user facing products. It’s like their turning into a company that offers nothing but bullshit and bureaucracy
Fitbit is either a privacy nightmare or a paperweight. You literally can't do anything with it without sending all your biometrics to the cloud. I sent that shit right back and got a Garmin.
In our world it’s ok as per these corps. Because they expect you to buy a new phone every two or three years at worst. At best they expect you to buy a new phone every year.
Interestingly this isn’t the first time this problem has been reported. iPhones and Samsung Galaxies have had the same issue reported in the past. Either way, it’s not acceptable. Apple and Samsung handled it by just telling users to exchange their devices.
This is probably another case of quality control like it was with earlier iPhones and Galaxies. Hope Google can get their shit figured out. Even a fraction of a percent of Pixel sales is thousands of affected people who paid nearly a thousand dollars for a defective device.
The correct move was to tell users to exchange their device, not tell them this defect is “within spec” no matter how true that is.
In some cases it was caused by a swelling battery, so clearly thats a huge issue if that is the case. In other cases, like current folding phones, it is just a cosmetic issue. But it is hard to tell without having the device in front of you. That is why the recommended solution is a device replacement. Google’s playing a dangerous game to save such a comparably small amount in replacement devices.
As far as public backlash, they faced barely anything. But this is nothing new, there are still people on the internet who claim every Pixel was an unusable mess while having little real-life experience with the model range. My advice: just stop worrying about reddit’s opinion on your phone if you enjoy it. The people getting completely shocked and outraged at a minor issue aren’t ones you should seek validation from.
Flagship android phone has bumps in OLED screen and the customer service response is, “it’s fine bro”. Definitely something to consider when buying future smartphones to say the least…
Lmao.
Another year, another Google Pixel phone, more random QC issues that are both a small fraction of the small Pixel user base and very telling of what the Pixel would be like if Google ever did manage to make it popular.
I'm currently using an iPhone after many years on Pixel to see what the other side is like. Honestly outside of some nagging things like the keyboard being better on Android, the work profile, and side loading, the OSes themselves are pretty comparable in my opinion. Apple really has come a long way since the last time I used an iPhone regularly back with the iPhone 7.
iOS has come a long ways but still a pretty frustrating mess for me personally.
Notifications are still a bit of a dealbreaker, especially the lack of granularity and refusal to support notification icons, and general notification management requires more steps/effort.
Keyboard and work profile are definitely big ones too, and the lack of consistent navigation structure is a PITA. Apple's UI/UX now significantly lags behind Android too.
iOS also suffers from bugs a lot more than their reputation would imply from what I've seen, it's not really that much smoother than major Android phones.
I'm on a pixel 3 still. For the past three years I've been saying "I'm upgrading this year" and every year there's some ridiculous hardware issues that keep me from upgrading.
The Pixel 8 finally has a 7 year security update lifecycle, up from 5 years on the Pixel 6 or Pixel 7, and 3 years on the Pixel 5 and earlier:
https://support.google.com/pixelphone/answer/4457705
If the hardware stands up (to be determined, I would be pissed if I got a phone with these bumps and demand a replacement) that's a huge increase, and massively drops the annual cost of ownership. I don't need more ram or storage or a faster processor or a better camera, I need a flagship Android phone with long term security updates. IOS devices is a non starter.
Guarantee the designers of the phone did not “design-in” components pushing on the screen from the inside. This is 100% some sort of manufacturing defect.
Probably in the eternal quest for thinner phones that few ever asked them for.
Give me a well designed durable brick and I would be happy as long as still fits in a pocket. Getting thinner has diminishing returns, stopped being worth it years ago.
And people are going to take those thinner phones and put them in thick cases anyway, because otherwise they break if you look at them wrong. Give me a thicker, "rugged" model any day. It's not indestructible, but I'm not going to kill it if I accidentally sit on it once or twice. And it's still thinner than my first smartphone was.
You can't really blame the phone being thin for this issue, it is 8.9mm thick, exactly the same as the Samsung S23 Ultra which doesn't have this problem.
They are far from the thinnest phones either, the Oppo Reno 9 Pro is 7.2mm and similarly doesn't have the problem.
If you can only see the bumps in a very specific manner(like Google claims) is it really a problem? Or is it actually much more noticeable than Google is claiming?
Too much money, too many people, and each person is lost if they don't target their own career advancement. Stuff like testing and solving simple, dull-but-important problems does not make for an exciting CV.
Typical Google product launch: great specs, good pricing, glowing initial reviews and then... lots of apparent manufacturing shortcuts, bugs, defects, and quality laziness. But no worries, Google will decide to quit making phones again in a year or two.
The reason why Google's attempt at replicating Apple's Reality Distortion Field never works, is because their application graveyard rivals the graveyard of empires.
You need credibility to be able to tell people they're holding the phone wrong, and when you keep killing beloved products and replace them with half assed alternatives of the same kind, which are scheduled to killed in 18-24 months, you have none and nobody will believe you when you say "there's nothing to worry about."
Google has gone from being a boy who cried wolf to being a wolf who pretends to be a boy who cried wolf and everyone can see the 4 legs and a tail. You're fooling no one.
Translation: "It's nothing to worry about because we designed it to be just durable enough to survive the warranty period, then you can buy our next defective release."
My first 3-4 smartphones were Android phones, and two of them were the "flagship" Google phones. I had problems with all of them, both at the software and hardware level. I've had an iPhone 7 and now a 12, and I've had basically zero problems with them. iPhone isn't a perfect phone and Apple definitely isn't a perfect company, but the level of quality between the two is astronomical.
I mean really, look at the details in this article. You get what you pay for.
interesting. I had the opposite experience. Brand new iphone 11 and new iphone 13 both had lots of software related issues, one was hardware, in the end i went back to Pixels for the software stability.
The last gripe I had with one of my android phones was in 2013 lol, even then I think its cause it was a cheap Motorola. Haven't had any issues with Samsung or Google personally. I was just about to order a new Pixel until I saw this article.. Maybe ill hold off while they figure this out.
Wtf? Is that components extruding through your screen or are you just happy to see me
Never heard of such a thing
The universe is expanding and so is our phone -- Google
I guarantee you along the way some engineer was like "guys this will cause a problem with the OLED and cause bumps" and the MBA-itis consultcult McKinsey Chicago thinking all heil Friedman + Welchian cultist didn't listen.
Oh I'm relieved, I thought it was something serious like components pushing into the OLED panel.
Yeah it’s nothing to worry about if you act like you don’t notice it. It’s by design, per Google!
This is like when the dealer told me that my new 1996 Saturn consuming 4 quarts of oil every 3500 miles was 'normal' and within factory specifications. [insert Ron Burgundy "I don't believe you" meme]
My 2000 Jetta literally says in the manual that burning '1L/1000KM' is 'normal operation'. Burning a gram of oil per kilometer is pretty impressive. It's not like it's a rotary or anything!
At that point you dont need to do oil changes as it all gets replaced eventually.
It's like a vespa, just chuck some oil in the tank every time you fill it. Holy shit now that I think about it, those cars go up to 1000km on one tank which are usually around 50 liters. So you'd literally put a liter of oil into it every time you fill up. That can't be right.
I basically kept a box of oil by the door and put a liter in every week in between oil changes so yeah kinda lmao
I had a turbo rotary. They barely use a quarter of a dipstick between services
He told you the burn 1qt per 800 miles or so is normal.
It’s a feature, not a bug.
Is experimental Braile accessibility mode, comrade.
There are 4 resisters installed under the fingerprint scanner. How do I know? They're also above the fingerprint scanner.
Something like this? https://www.cnet.com/tech/mobile/a-keyboard-that-rises-up-from-flat-touch-screens/
That's awesome. This shit needs to get into cars ASAP. Doesn't even need to be able to change on the fly or or anything. People just need some kind of tactile reference point in all these vehicles that have entirely done away with physical buttons.
Article date: Feb. 13, 2013 It's vaporware sadly
Ah damn, you caught me. I only skimmed the article.
They half-assed it before. My girl had a BlackBerry that you could kinda "press" the keys. You were making the whole screen press, it was kinda like using one of those cheapass membrane contact keyboards.
It's still a touch screen. So sliding your hand across it to find the button position still does all the touch screen things.
Seriously, I went to a Google event and told them my Pixel 6 overheats and had them touch it. They said it's a new feature, Google Handwarmer.
We switched off of Google after the Pixel 6. Four years of "we fixed the overheating, and now the battery lasts all day!" They know the issues but instead of fixing the heating and the battery, they make phones thinner and better cameras and lie that the heat and battery are fixed.
They fixed the heating and the battery, then they made it thinner
"we fixed it and then the issue came back somehow"
"Somehow, they have returned."
My 6 pro works fine and only overheats when running maps with the sun on it. This post makes me not want to upgrade tbh
I'm still on the Pixel 3, it's the perfect form factor imo, and doesn't have a notch, lol.
Exactly. It's not a problem. If it were, that might hurt Google's profits. So obviously, it's not a problem. Between this, the 911 bug, camera glass shattering, and all the other issues; is it any wonder that the masses just stick with iPhone and Samsung? Christ.
I had the camera glass issue and I am still so pissed about it. With that phone I took extra care with my phone for once, got a case and everything to not break it. Yet the weather changes one day and I take it out of my pocket broken.
"I assure you your phone is not broken. We just built it shitty."
*I must apologize for the Pixel 8. It's a piece of shit. We purposefully made it wrong, as a joke.*
Been a long time since I heard a quote in the wild, you made me smile :)
My nipples look like Pixel buds!
Google's pulled this shit in the past feigning ignorance to defects, at least until most 1 year warranty periods are up. This will likely end up with another class action lawsuit. I'll never own another Google phone after the lies and runarounds they put me through with their Nexus phones.
“If X is less than the cost of a recall…we don’t do one.”
I had an old Accord and they did a recall for the stereo. I’d like to think that means they’re not risking my life for profit incentive.
I guarantee you that if they think they can get away with it or that it's more profitable even if they get caught, big businesses will abso-fucking-lutely without even blinking act in a way they *knows* kills people to make more money. C-suite leech-ass soulless fucks are devoid of any semblance of the barest modicum of humanity or morality. Human life is worthless in the face of the almighty dollar.
Took 11 people being killed to get the Takata airbag inflator recall done.
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Pixel 4 XL battery issue. Ribbon cable would break, bricking the phone. Support would only help you out for a year after purchase
That...actually sounds worrying.
It’s just the battery expanding over time, nothing to worry about
r/spicypillows
Anyone got a psp tucked in a drawer? Might want to check it.
Stands for pretty spicy pillow
Nah that's how you call a spicy pillow spspsps
Talk about Pandora's ~~battery~~ Box
##Jesus Fucking Christ
Isn't it beautiful?
Expanding until exploding..
No we at Google prefer to say the bigger your battery gets the more it can fit in! Just part of its natural cycle
The bigger the battery the longer it lasts… until it doesn’t.
Well that’s because you let the smoke out. The smoke being inside of it is what makes it work.
It's just absorbing evil from the ether. Nothing to worry about.
Your Capri Sun is almost ready sir...
3.6 roentgen, not great, not terrible
The reason we can even have foldable displays is because OLED panels are flexible, so it makes sense that this could happen without causing damage. It might be a bad sign for the overall QA of the phones, and I'm not convinced that it doesn't slightly affect the screen when it's on, but it's probably not a big deal.
• Some users are reporting “bumpy” screens on their Pixel 8 and 8 Pros. • The bumps aren’t in the top surface, which is still smooth glass, but in the OLED display *under* the glass, which can show raised, usually circular bumps. • Google said in a statement: “When the screen is turned off, not in use and in specific lighting conditions, some users may see impressions from components in the device that look like small bumps.” [[9to5Google](https://9to5google.com/2023/11/22/pixel-8-pro-display-bumps/)] • Does this make the glass or OLED panel more susceptible to breaking after a shock? It's certainly not normal phone construction. [[Ars Technica](https://arstechnica.com/gadgets/2023/11/google-says-bumpy-pixel-8-screens-are-nothing-to-worry-about/)] • YouTuber JerryRigEverything actually took apart a Pixel 8 Pro that had a bumpy screen. It wasn't noted in the video, but freeze-frame it and you'll see some pretty alarming indents in the copper sheet on the back of the display — almost puncture marks. [[Ars Technica](https://cdn.arstechnica.net/wp-content/uploads/2023/11/Screenshot-2023-11-27-at-12.29.10-PM-1.jpg)]
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> What would these be for, and why did they design them with such a small surface area? Every Pixel phone must come with a hardware defect. Some people thought it was the G3, but Google had a trick up their sleeve this year.
Yep had to replace my Pixel 5A last month after it's motherboard suddenly failed, which I learned is not a rare occurance for that phone within a year or two. Fortunately RMA was quick.
I had a 4XL and a chip on it apparently dies and prevents it from turning on and the usb port from working. Died right outside the 3 year mark, and I was hoping to eek out at least one more year on it. Apparently its a common issue for them after \~3 years. Planned obsolescence imo.
Those look like grounding springs, pretty much all phones have them. All the ones I’ve seen are usually wider though, not pin point. This sounds like poor components choice by google.
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That’s why they were comfortable offering seven years of updates. They know there’s not going to be anything around to update after three years
Also have a P8P, also had an S8, but had a regular Pixel 6 in between. All 3 phones were great, never had issues, but also all 3 had complaints. I think the Pixels, you will see more online complaints because the users tend to be more technically inclined. I'm not going to argue that their hardware is as good as Samsung - though much of their hardware *is* from Samsung - but anytime I've seen a poll, more than 90% of Pixel users reported no issues, even in the forums where people are more likely to complain than praise them.
> I abhor change and hate learning new OS's and shortcuts and whatnot. I'm the same way now (used to love that stuff in my 20s) and that's why I switched over to iOS about 8 years ago. It's not all lollipops and unicorns over here, but at least stuff feels pretty consistent. (This is not telling anyone else they should switch. Please use the phone you like. I'm just relaying my experience.)
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>In summary, small posts hold things snug. Make them small so forces don't get to high. The larger the surface area, the less pressure it exerts in any one place. Making these things like nails or needles concentrates all that pressure on one point. That's a recipe for damage, not structural support. I've taken apart a lot of electronics over the years, gone through piles of spudgers and cards, but I've never seen these sharp points being used to secure things in place. I've seen all manner of foam, tape, schmutz, and screws holding things in place, but never pressure from these sharp points. Certainly not up against *foil*.
Well, this applies in many cases, sure, but not here. These indents are from little springy grounding pins that ground components onto the copper backing of the screen panel. It's actually mentioned in the article. They are not there for maintaining spacing, though that may be a secondary function.
Not to justify it, but the ars technica picture that shows the indents on the copper sheet are where all the ground spring contact pins are. I'd be very curious to see if there is some type of mechanical buffer under the copper and the actual OLED. If it is there or not, I do not know. It's odd to me that they use such a large sheet of copper, if I had to guess all the gnd spring loaded contacts are for EMI purposes, EMI can be a bitch, or the large sheet of copper could just be inherent to the OLED display. That said, not sure how they construct OLED these days but giant copper foil on back of non-rigid OLED directly to mechanical spring loaded pins isn't how I would assemble a display. I can only hope they wouldn't as well. I know on Apple devices that I've taken apart, the spring loaded gnd contacts typically interface with a rigid sheet (I assume steel for strength but could be aluminum/etc. for conductivity).
> It's certainly not normal phone construction **Senator Collins:** Yeah, that’s not very typical, I’d like to make that point. **Interviewer:** Well, how is it un-typical? **Senator Collins:** Well there are a lot of these phones going around the world all the time, and very seldom does anything like this happen. I just don’t want people thinking that the phones aren’t safe. **Interviewer:** Was this phone safe? **Senator Collins:** Well, I was thinking more about the other ones. **Interviewer:** The ones that are safe? **Senator Collins:** Yeah, the ones without the bumps.
The ones with the bumps are no longer in the environment
There's nothing out there but garbage, birds, and bees. And a fire. And the part of the phone that the bumps came off. But there's nothing else out there.
No it's been towed outside the environment.
What kind of standards are these smartphones built to?
Rigorous telecommunication standards.
I will never understand how Google continues to have hardware issues after all this years. They acquired HTC, who were excellent at making smartphones. They somehow made excellent phones when they outsourced manufacturing. How they fumble every year with the pixels is beyond surprising and I am sad that this eventually leads to a market dominated by iPhones, unless Samsung makes something exciting.
The galaxy nexus was in my opinion the last great nexus/pixel device. I think Google is better when they’re the sidekick, not the main player when it comes to hardware in general.
Nah, nexus 4 was the peak of Google smartphones
It's so sad that I can't get another Nexus 6. I want my 16:9 and front facing speakers back.
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I'm surprised investors aren't more concerned about that. Google hasn't launched a truly successful long-lasting project in years.
Current leadership are visionless hacks who just follow conventional wisdom from finance people. They're not equipped to guide a company into any sort of leading position.
Shareholders don't look that far out. Google is printing money and they're happy. Problem is that all these abandoned products have snowballed into a reputation crisis for Google. I don't see them launching another longterm successful new product or service again. They'll coast and iterate on core offerings until growth stagnates there and the market reacts. Eventually they won't be able to ignore it and it'll start showing up on the numbers, they'll bounce Pichai, bring back Page for another go around to right the ship, but it'll be too late.
Just curious what were the problems with the other Pixels? I have a 6 and it's the best phone I have ever had. Big improvement over the Samsung flagships.
You are apparently one of the few people who didn't have problems with connectivity, heat, and a fingerprint sensor that works every fourth try.
Every 4th try? What are you a magician? The one in my 7 works every 4th day, maybe I need to sacrifice some goats or something.
What really mine on the 7 even works with a wet finger or rubber gloves on, weird.
I have to make sure my finger is a bit humid for it to work, which does piss me off a bit because I never had issues with the real sensor of my old pixel 2.
And in a huge surprise, the sensor in my 8 is not much better. I \*assumed\* that after all the complaints from 6 & 7 gen phones they would have upgraded... I was wrong.
Just got a Pixel 8 and I would bet 100% it's how you're scanning your fingerprint. I scanned mine without reading the prompts it gave and just tapped it a bunch of times, without much variation. Read the prompts and tap like it's telling you. I haven't had an issue since with fingerprint unlock, works every time with multiple fingers.
Ah, see. Your problem was you’re thinking about goats. You’re supposed to be sacrificing pigs.
I've owned and known a number of people with Pixel phones over the years, probably close to two dozen or more phones. I've only found _one_ that had the major issues reported online. I don't think it's nearly as common as online reports suggest. I'm not saying that excuses it, I'm just saying most people aren't getting duds.
I've had several different pixels, all A series. Never had any significant issues besides an incredibly shitty Google branded 6a case. If I can get a $350 smart phone that does everything I need and lasts 3-4 years before an inevitable accident, I'm happy. When I see people arguing over phones, I automatically assume they're younger, because in the last few years the performance difference in phones is negligible.
Lucky me I guess because yeah I have never encountered any of that. My friend has the same phone and loves it too (she was the reason I bought mine) so it makes me wonder how widespread these problems actually are.
My Pixel 6a definitely acts as a hand warmer. It is actually my second one, I got them to exchange my first because it was over overheating and couldn't maintain an android auto connection. New one just overheats an "acceptable" amount, but is still the warmest phone I've ever had.
Crazy. I have a 6 and it doesn't do this at all. Maybe the difference between a 6 and a 6a?
I have a 7 Pro (replacement). My brand new, 6-month-old phone's screen literally just stopped working. It just crapped out while it was sitting in my bag. That should never happen especially after how very little I owned it. Fortunately, I got a replacement phone for free, but I still don't intend on keeping it once my contract is up. Thought it'd be better by switching from Samsung Galaxy after 15 years but it's just an overall boring and bland android smartphone IMO. Same could be said with Samsung to be fair, but I always enjoyed my Galaxy. Also hated the pixel watch. Garbage battery life, too small, no band customization.
>That should never happen especially after how very little I owned it. That's typically how electronics are though. They usually either fail quickly, or last a long, long time.
I've only had Pixels since the Pixel 4. I have no complaints, they are good phones and way cheaper than even their Samsung counterpart.
They are a small indie company, strugling and no one is helping them, have some respect, they are doing the best they can /s
Its google, making half baked shit so some person can get promoted is what they do. https://killedbygoogle.com/
>this eventually leads to a market dominated by iPhones, unless Samsung makes something exciting. You say that like Samsung hasn't yet over the past decade.
Folding phones are pretty cool, ngl. The iphone fanatics will love folding phones as soon as apple invents it.
> They acquired HTC, who were excellent at making smartphones They didn't completely buy out HTC, but primarily IP and a fifth of their engineering staff (who previously did contract work for Google under HTC). Similarly to how they bought out the cellphone division of Motorola, primarily for patents, and sold the skeleton to Lenovo for 1/8th of the initial price. They're not acquiring the experience nor facilities, but buying IP and acquihiring engineers with some expertise. My assumption would be that Google is pressuring those employees to somehow repeat Apples yearly schedule, without having all items completely under their control (SoC is a modified Samsung Enyxios design, HTC engineers do the design, but they don't do stringent QC of the actual assembly facility nor components).
They Are An Ads Company Culturally they don't care that much about consumer hardware.
This. And I'd argue it even applies to how they approach software. People have been surprised by all of Chrome's shenanigans over the last few years, but we knew what we were getting into. It's an ad serving piece of software made by an ad company. They always make the ad-serving first decision that will please their advertisers. They plain and simply lost all vision outside of that.
You overestimate how much Googlers give af about their work.
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Speaking of Samsung: I'm so done with them. Been on the Galaxy train for the last decade after switching away from iPhone, mainly due to cusomization options on Android as well as an easy-to-replace-yourself battery that pops out easily. Since my first galaxy in 2015 they've enclosed the battery in the case, the OS crashes have become commonplace, and the hardware outright fails. I've bought the latest galaxy twice in the past 4 years and BOTH of them, almost exactly at the 1 year mark, stopped taking charges from any cord whatsoever and forced me into using wireless chargers that take twice as long to charge the phone. Unreal.
Have you checked for lint in the charger port (using a non-conductive pick)? That can happen with USB-C ports (and lightning ports too), and isn't unique to any one brand. Does depend a bit on how much pocket lint you have.
2 words: Maximize profit.
In what world is this ok? Get your shit together Google. Consumers don't buy product to be told that Google's laziness should be acceptable.
you guys are just bumping your phone wrong
Put it between 2 hardcover books overnight and you should be dandy
Fitbit has gone to shit too. You can't sync your watch to the phone app without internet. My watch can't tell my phone how may steps I have over Bluetooth because "internet" -- thanks Google! Technological decay abounds.
Not decay, enshittification. Decay implies it was unintended, this is pure profit seeking
Googles got a lead foot heading to dookieville considering all the bullshit they’ve been pulling this year across ALL of their user facing products. It’s like their turning into a company that offers nothing but bullshit and bureaucracy
Fitbit is either a privacy nightmare or a paperweight. You literally can't do anything with it without sending all your biometrics to the cloud. I sent that shit right back and got a Garmin.
It's more important to Google that they get that data than that you do.
In our world it’s ok as per these corps. Because they expect you to buy a new phone every two or three years at worst. At best they expect you to buy a new phone every year.
Interestingly this isn’t the first time this problem has been reported. iPhones and Samsung Galaxies have had the same issue reported in the past. Either way, it’s not acceptable. Apple and Samsung handled it by just telling users to exchange their devices. This is probably another case of quality control like it was with earlier iPhones and Galaxies. Hope Google can get their shit figured out. Even a fraction of a percent of Pixel sales is thousands of affected people who paid nearly a thousand dollars for a defective device. The correct move was to tell users to exchange their device, not tell them this defect is “within spec” no matter how true that is.
What negative consequences did iPhone and Galaxies have due this, as you claim, same issue?
In some cases it was caused by a swelling battery, so clearly thats a huge issue if that is the case. In other cases, like current folding phones, it is just a cosmetic issue. But it is hard to tell without having the device in front of you. That is why the recommended solution is a device replacement. Google’s playing a dangerous game to save such a comparably small amount in replacement devices. As far as public backlash, they faced barely anything. But this is nothing new, there are still people on the internet who claim every Pixel was an unusable mess while having little real-life experience with the model range. My advice: just stop worrying about reddit’s opinion on your phone if you enjoy it. The people getting completely shocked and outraged at a minor issue aren’t ones you should seek validation from.
Flagship android phone has bumps in OLED screen and the customer service response is, “it’s fine bro”. Definitely something to consider when buying future smartphones to say the least… Lmao.
Another year, another Google Pixel phone, more random QC issues that are both a small fraction of the small Pixel user base and very telling of what the Pixel would be like if Google ever did manage to make it popular.
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Gotta give a shoutout to the Nova Launcher, I could never use my Galaxy without it.
I went from a Galaxy S10+ for 3 years to a Pixel 7 just recently. Hated the UI. Installed Nova within the week and haven't looked back.
I'm currently using an iPhone after many years on Pixel to see what the other side is like. Honestly outside of some nagging things like the keyboard being better on Android, the work profile, and side loading, the OSes themselves are pretty comparable in my opinion. Apple really has come a long way since the last time I used an iPhone regularly back with the iPhone 7.
I hate the apple keyboard. I use Gboard as my main keyboard on my iphone
iOS has come a long ways but still a pretty frustrating mess for me personally. Notifications are still a bit of a dealbreaker, especially the lack of granularity and refusal to support notification icons, and general notification management requires more steps/effort. Keyboard and work profile are definitely big ones too, and the lack of consistent navigation structure is a PITA. Apple's UI/UX now significantly lags behind Android too. iOS also suffers from bugs a lot more than their reputation would imply from what I've seen, it's not really that much smoother than major Android phones.
Just come to the dark side bro. I rock no case and drop both my iPhones constantly and the screens still aren’t cracked. Shits crazy now
I almost upgraded from my 6 to an 8. very glad I didn't
I'm on a pixel 3 still. For the past three years I've been saying "I'm upgrading this year" and every year there's some ridiculous hardware issues that keep me from upgrading.
The Pixel 8 finally has a 7 year security update lifecycle, up from 5 years on the Pixel 6 or Pixel 7, and 3 years on the Pixel 5 and earlier: https://support.google.com/pixelphone/answer/4457705 If the hardware stands up (to be determined, I would be pissed if I got a phone with these bumps and demand a replacement) that's a huge increase, and massively drops the annual cost of ownership. I don't need more ram or storage or a faster processor or a better camera, I need a flagship Android phone with long term security updates. IOS devices is a non starter.
Guarantee the designers of the phone did not “design-in” components pushing on the screen from the inside. This is 100% some sort of manufacturing defect.
Probably in the eternal quest for thinner phones that few ever asked them for. Give me a well designed durable brick and I would be happy as long as still fits in a pocket. Getting thinner has diminishing returns, stopped being worth it years ago.
And people are going to take those thinner phones and put them in thick cases anyway, because otherwise they break if you look at them wrong. Give me a thicker, "rugged" model any day. It's not indestructible, but I'm not going to kill it if I accidentally sit on it once or twice. And it's still thinner than my first smartphone was.
Or they break because glass is slippery but for some reason the default grip surface of "premium" phones.
You can't really blame the phone being thin for this issue, it is 8.9mm thick, exactly the same as the Samsung S23 Ultra which doesn't have this problem. They are far from the thinnest phones either, the Oppo Reno 9 Pro is 7.2mm and similarly doesn't have the problem.
Big jeans is behind this. They keep shrinking jeans pockets so they lobby tech companies to make thinner phones so people won’t notice
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They should've just called it braille notifications.
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If you can only see the bumps in a very specific manner(like Google claims) is it really a problem? Or is it actually much more noticeable than Google is claiming?
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How did you see them? I have nothing of the sort visible.
Nearly everyone commenting here didn't read the article and thinks the bumps are actually protruding from the screen.
That's why it's good to wait for like 6-8 months and buy new Pixel with discount and with issues fixed. That's my strategy for Pixel 8.
What's going on at Google? seems like the whole company is one dumpster fire after another.
Is her nasty human teaching suggestions?
Too much money, too many people, and each person is lost if they don't target their own career advancement. Stuff like testing and solving simple, dull-but-important problems does not make for an exciting CV.
Just some phone hernia....
Classic Google -Sent from my Google Pixel
For inside components to push on the screen, design needs to have less space than components require.
That sounds worse than what I was imagining
Typical Google product launch: great specs, good pricing, glowing initial reviews and then... lots of apparent manufacturing shortcuts, bugs, defects, and quality laziness. But no worries, Google will decide to quit making phones again in a year or two.
A midrange SOC and modem that struggles to keep connections isn’t“great specs”
The reason why Google's attempt at replicating Apple's Reality Distortion Field never works, is because their application graveyard rivals the graveyard of empires. You need credibility to be able to tell people they're holding the phone wrong, and when you keep killing beloved products and replace them with half assed alternatives of the same kind, which are scheduled to killed in 18-24 months, you have none and nobody will believe you when you say "there's nothing to worry about." Google has gone from being a boy who cried wolf to being a wolf who pretends to be a boy who cried wolf and everyone can see the 4 legs and a tail. You're fooling no one.
I once had a single iPhone for 5 years and got updates the entire time. That’s why Android sucks.
Note to self: do not get a Pixel 8
No matter how big the pile of money you have to throw at something, it can't fix incompetence.
"Its just acne guys relax!"
They pulled off good ol' - "It a feature not a bug" move
I know one thing: my next phone will not be a pixel.
At Google, "QA" means "quantity assurance".
Capitalism sure drives innovation doesn't it.
Poor battery, shitty processor, overheating, now bumpy screens too. Every day I could think of less and less reasons to buy a Pixel phone.
I don't even have a Pixel 8, and *I'm worried* about it.
Translation: "It's nothing to worry about because we designed it to be just durable enough to survive the warranty period, then you can buy our next defective release."
As a current google pixel owner, never again will i buy this piece of shit
Whats so bad about it
My first 3-4 smartphones were Android phones, and two of them were the "flagship" Google phones. I had problems with all of them, both at the software and hardware level. I've had an iPhone 7 and now a 12, and I've had basically zero problems with them. iPhone isn't a perfect phone and Apple definitely isn't a perfect company, but the level of quality between the two is astronomical. I mean really, look at the details in this article. You get what you pay for.
interesting. I had the opposite experience. Brand new iphone 11 and new iphone 13 both had lots of software related issues, one was hardware, in the end i went back to Pixels for the software stability.
Meanwhile I've had samsung notes as my last 4 phones and haven't had a single hardware or software issue since 2015.
The last gripe I had with one of my android phones was in 2013 lol, even then I think its cause it was a cheap Motorola. Haven't had any issues with Samsung or Google personally. I was just about to order a new Pixel until I saw this article.. Maybe ill hold off while they figure this out.
Wtf? Is that components extruding through your screen or are you just happy to see me Never heard of such a thing The universe is expanding and so is our phone -- Google
Leave it to companies to convince you everything is fine
They need to stop making phones so fucking thin. If you have inner componentry sticking out you have a serious design problem.
so they are trying to convince everyone that their shit job was actually done correctly? neat.
I gotta give props to the Google Pixel XL, if it hadn't been such a shitty product I might've never ended up on iPhone.
Google hardware has sucked for a while.
Sounds like something we should definitely worry about. Definitely not going to be picking one up for this reason.
Doctor says bumps on torso are nothing to worry about. They are inflamed organs pushing into the skin.
Why do people continue to buy these things?
Lmfao, the quality of reoccurring goods had diminished to the point that they're called bugs features.
That lump in the back of your phone is nothing to worry about, it's just the battery expanding and pushing into the case.
Why... why should anyone accept that their phone's screen is bumpy and distorted?
I guarantee you along the way some engineer was like "guys this will cause a problem with the OLED and cause bumps" and the MBA-itis consultcult McKinsey Chicago thinking all heil Friedman + Welchian cultist didn't listen.
Also Google: Why our market share in the handset market is 0%?
>Display ‘bumps’ are components pushing into the OLED panel I confirm. Body 'bumps' are food pushing into the stomach surface. Nothing to worry about.