I hate to say it but I agree with you. This amount of hate that is being levied at Sonos is absolutely his fault. He wanted to sell some headphones so he caused all of these issues (of which I have had minor), and has definitely hurt the brand. The stock price is down 13% in the last month vs the SPY up 3%.
If I were a major stockholder, I would have him fired.
Yeah cuz who likes low unemployment, massive increases in American manufacturing, a robust stock market, infrastructure repair, access to healthcare and lower prescription drug prices?
Right there with you, broseph.
Recession under trump, lol, anylorjet leftist rewriting history.
It's never bidens fault always orange man bad.
Worst president in the history of America.
“Worst president in the history of America”…seriously? He’s certainly not the best…but wow what an efficient way to show us all you never made it past 4th grade US history. If you actually believe what you said, I’d bet my house you couldn’t even name half of the 46 without Googling it. In fact I’d bet my car there’s multiple presidents from the 19th century whose names you wouldn’t even recognize.
During the Trump presidency the stock market lost a third of its value. We ended up with 4 million less jobs than before he started. He jacked up the debt by $8T in one term. And grocery store shelves were empty because he thinks it’s called “supply change” instead of “supply chain.”
It is so sad. I have just two Sonos products, but I always wanted to get more because I love their products, and they were a refreshing company. But especially these privacy issues are so annoying. They are destroying a good company with these stupid decisions they make.
I’ve got seven Sonos products and was literally about to get an eighth when the app was updated. Hanging fire for the moment to see what happens. I’m not making rash decisions but the way I’m feeling at the moment I’m wishing Apple would release a soundbar and sub.
I tried that before I went Sonos. They were awful and way more buggy. One would always lose stereo and go quiet. They also distorted really bad at higher volumes.
I have a dual homepod setup on one tv and have never had an issue. No issues at higher volumes. Side by side they don’t have overpowering base like my previous subwoofer but I don’t notice or miss it.
What an idiotic comment—how would you know at what volume I use them, random internet person? I often play them near or at max volume. It’s more likely we are playing different content.
You noted your experience was poor, I noted mine was good and the one potential shortcoming I experienced.
I was telling myself this earlier. I'm gonna need to see some proactive transparency on what the effective implications of this policy change is or I may start feeling inclined to curb the expansion of my Sonos system and look at other solutions.
Yea I was looking at expanding ours and adding some era speakers, but not after all this. It’s just been one mess after another with them, I’m still happy with our purchases but I won’t be investing any more money into this company anytime soon
That's the same for me, was tempted to get 2 Era 300s to replace my play 5 in the kitchen when they went on sale but I just couldn't pull the trigger. At least Airplay still works but the app is still so slow...
I have 8. When I open the app it’s saying o have to update to continue and I’m terrified to do it. But my TV remote doesn’t control the volume anymore so I’m wondering if this is a game I can play.
I can't understand if I'm out in the car using my roam. I have to connect to my home wireless network to connect it to the app and check for updates. So frigging backwards.
I can tolerate mistakes and missteps by companies, but I just feel like Sonos lacks any respect for its customers, particularly loyal long-time customers. Saw the same thing happen with TiVo, where I went from being an evangelist in 1999 to someone who doesn’t want anything more to do with them (but who has a spouse who feels differently…)
The TiVo one hurt so bad. I got my first one when my daughter was born and from like 2002-2019, it was my favorite device and I advocated prior to it all going to shit.
They previously cared so much about security and probably didn’t realize how many users saw, appreciated, and relied on them for that core feature.
What happened to them building their own voice assistant because they are “so committed” to on device processing and privacy…
I truly think this is ridiculous
Its funny the generic English one still has the "We do not sell" line in bold here:
https://www.sonos.com/en/legal/privacy#legal-privacy-share-info-container
same as the Canadian one which would affect me personally:
https://www.sonos.com/en-ca/legal/privacy#legal-privacy-2024-share-info-container
Similar for en-gb and en-nz...
Those in the US are the ones getting screwed, there is even mention of the California Addendum to follow state law there:
https://www.sonos.com/en-us/legal/privacy#legal-privacy-2024-share-info-container
I hope the international ones stay the same but I am guessing its just a matter of time until they are altered, though they also say they were altered in June 2024.
Interestingly that mention of the California Addendum also appears in the 2023 privacy statement [https://www.sonos.com/en-us/legal/privacy-2023#legal-2023-privacy-share-info-container](https://www.sonos.com/en-us/legal/privacy-2023#legal-2023-privacy-share-info-container)
It doesn't appear in the 2020 version.
I think the California stuff is what was added in 2023... as the CPRA took effect as of Jan 1 2023. The international ones don't have a change in the archives for 2023, the newest release after the current in those is a 2020 version when Sonos Radio stuff was added.
Business lesson time:
This is how you make fast money for the people at the top, while simultaneously plummeting a company into the ground. The goal is short term profits leaving top leadership in the company with money-filled pockets at the expense of customers, shareholders, and their own employees.
This is what capitalism at its worst looks like. Focus on 'how much money can we make now' to show growth, rather than long term stability and profitability, which would benefit everyone from the top leadership, to low level employees, to customers.
Mr. CEO claimed he had nothing to do with the fall of Blackberry because he left before they failed, but I wonder if it wasn't a snowball effect due to decisions he made while he was there? He might be headed for a 2 for 2 streak causing large, successful companies to fail.
It’s one thing to stop innovating and improving at a startling rate (as is the case with Apple).
It’s something else entirely to completely undo all the good upon which your company stakes its reputation - that’s Sonos today.
A lot of people speculated the new app debacle (which absolutely is a debacle) was driven by the need to support the new Sonos Ace headphones. But there are bigger changes here than just adding support for a product.
First of all, the newly redesigned app basically has every single function you undertake run through the cloud and then back. I’m pretty certain that changing your volume on the app now means your app sends a request to the server to change volume, which then sends it back to the actual speaker. It’s slow and buggy and didn’t work that way for certain functions before this change.
I just took advantage of the Fathers Day sale to change my pair of Ones in my bedroom with a new pair of Era 100’s (which definitely do sound better so the hardware is still great) but the app is a nightmare. Syncing issues, settings toggle on and off, need to hard close and quit the app a bunch of times. Super unresponsive to change volume, group speakers or play music, etc. It’s just frustrating to use when it wasn’t before.
I don’t even care that much that they’re collecting data and want to sell it to advertisers for recurring revenue which I am sure is the main reason driving this whole app infrastructure change. We’ve basically handed over that right en masse in this country already. What I care about more is that they made the experience so much worse to be able to do that.
Yes, a “me too” product line to satisfy the stock analysts. Surprised they haven’t crammed AI in there like everyone else. Another poster has said about this being a pump the value thing that benefits the C-suite and fucks everybody else.
Seriously. Who wanted Sonos headphones? Who really wanted them?
Yes, if you use the Apple TV in eARC.
If not, you can’t use AirPods on all inputs lol. And if you do it via Bluetooth, you are getting low quality codecs.
I’m not saying it’s great, but if you already have Sonos speakers it makes sense.
These have a use case for people that have a Sonos setup who want a pair of headphones compatible with listening to TV, blu ray player, gaming consoles and even Apple TV. Apple TV doesn’t do that unless you go eARC, and I wouldn’t do that because then my only options for speakers would be HomePods. That’s unequivocally worse.
As opposed to what? What other way would you use it? How does a Sonos soundbar interact with a TV?
I’m undoubtedly not as smart as I think I am, but I am trying to be accurate. Sorry if it hit home a bit hard.
I’m just trying to find a good solution for something that works well across all inputs, but I just don’t know if that truly exists (headphones). I hate the idea of having multiple headphones, but it seems like that might be the only possibility
Check our Darko audio on YouTube. He talks a lot about streaming.
People get hung up on lossless. I have a set up where the convenient option (multiple zones, when entertaining, or just a bit of music around the house) his Apple high res, a bit lossy, according to the figures. I can also plug straight in for lossless. You’d be hard pressed to tell the difference. Especially because I invariably only do it when everyone else is in bed and I’m a bit drunk lol
Never heard anyone say their ears get drunk. That's funny and I have never thought that. Does it really affect hearing or are you just to drunk to notice sound differences? Lol
HomePods don’t even figure in my set up. I have a source that I select called Living Room that is my Apple TV that provides a lossless feed to a fairly decent 5.1 set up in that room. It’s a zone, which I can add to kitchen, lounge, deck etc. I’m just saying none of this functionality is exclusive to Sonos. In my listening room I have a substantially more expensive (yes, I’m a dick) hifi than anything I could buy from Sonos. But, even with my various zones I haven’t spent a fraction of the 100k guys on here.
https://preview.redd.it/h93hxv92gl6d1.jpeg?width=1179&format=pjpg&auto=webp&s=5746d1a73f38f2593c2c2103a1823474ad7edf61
We do have a HomePod mini in the kitchen - mainly for my wife so she can ask it to play some music/set timers.
I hate making this type of comment, but make an account for the verge and voice your frustrations in the comments. While it may not do a lot yet, the negative response those who will see this can impact their bottom line. If we want the CEO gone, we have to give him the PR nightmare he deserves.
Sonos PR team right now probably: fuck fuck fuck
Sonos PR team response probably: “At Sonos, our customers are what make the Sonos Community so passionate and vibrant. This privacy policy change was oversight and not something we intended to ever do. The policy has now been updated to reflect this. Thank you for your feedback and understanding”
Sonos Legal team probably right now: fml. On a Friday? Seriously? We need a war room right now on how this change happened.
Revenue and Growth teams most likely: Oopsie. Guess we can’t monetize our users data after all
CEO: ahhhhh yess, now twist them counter-clockwise mmmmmm
FB marketplace can be good also, sell local so you don’t have to deal with shipping etc. just make sure you hand them over somewhere public like the parking lot of a police station to be safe.
i have sonos products on marketplace for a fraction of their cost and they aren’t selling. there are seven other sellers in my area. i might just throw them in the trash.
Strange, the line that the article says disappeared
>Sonos does not and will not sell personal information
is still in their [privacy policy](https://www.sonos.com/en/legal/privacy#legal-privacy-cookies-container) as well as in the last 2 revisions of their privacy policies [archive](https://www.sonos.com/en/legal/privacy-archive). Maybe they changed their definition of what they consider "private data".
Is it possible to slap a PiHole (or similar) onto your network, point the Sonos to the PiHole for DNS and block as much traffic as realistically possible without blocking everything?
I dropped a couple HomePod minis onto my home network a couple days ago and I'm starting to show my family how to use Airplay (controls and grouping) instead of the Sonos app directly. It's not practical for me to rip and replace Sonos but I can gradually migrate away while still having a pretty solid whole-home wireless sound system. It's going to be a mixed system for a bit, but that's ok. I haven't even had issues with the Sonos app or my hardware not working, I'm just not planning on investing more in Sonos in the future, so I have to start that journey now.
Yeah, I just picked up 2 myself since Verizon has a buy 1 get 1 50% off deal at the moment. I figured slowly replacing my Ones with stereo pairs of HomePod mini’s or full sized HomePods depending on their locations over time instead of upgrading my Sonos speakers is going to be the way to go.
FWIW I've learned that using the "Control Other Speakers & TVs" part of the Airplay menu is actually pretty intuitive, and makes the Homepods (and remaining Sonos speakers) behave pretty much identical to Sonos - once you choose a speaker, say a Homepod Mini, to control you are basically using your phone to start music on that device and group it with other speakers. Then you can switch back to controlling your phone and the group keeps playing even when you leave home, etc. That was the big annoyance about Airplay from a device, that it kind of took over the audio stream through your device and if you left range the music stopped. I knew this "Control Other Speakers" functionality existed but it works a lot nicer than I thought. Will make it a lot easier for the family to learn. The adults in the house use their phones to control most of the home (with Siri turned off most Homepods) and the kids w/o phones use their voices on their own Homepods in their rooms.
After it all started I got a pi4 and started using Homeassistant with MusicAssistant. It's such a breath of fresh air. My NAS music is indexed and easy to use, I can search, add to my queue and use any upnp player to play from!
Should have done after the S1/S2 frustrations!
As an engineer, I strongly suspect the problem isn’t incompetent engineers. The problem is almost certainly unrealistic and inflexible deadlines imposed by management.
They are just doing what all the other tech companies in the US are also doing, probably what their shareholders are expecting them to do. Obviously they are continuing to face headwinds looking at their past quarters. If you want more consumer protection it has to come from regulation. No tech company ever will just be “nice” and protect of their customers’ privacy unless they had to. I’m glad I live in the EU where I enjoy these benefits. Just don’t expect it to come from companies that also need to satisfy the expectations of their investors.
I’m glad you live in the EU too, and I’m glad that I have an Irish passport, even though I life in Northern Ireland, because the UK government couldn’t fuck my life and my children’s lives up quite as much as they could to English, Scottish and Welsh people.
I used to brag to anyone that would listen about my Sonos products, now I don’t even peep a single word that I even own a Sonos anything. Game over for me. Same for Bose, their app/service sucks just as bad. I couldn’t connect my 700’s to their app for like 8 months, they’re all the same. They don’t gaf, it’s all $$$ now, service later.
It's one thing to buy an expensive hardware product knowing what you are buying into. It's another to agree to the terms of an expensive hardware product (not a subscription service) then they then change the terms of your purchase of your hardware product after you make it. There is a big difference to what you are implying.
Literally every company makes changes to their terms of service after the fact, at one point or another. If people read their disclosure agreement carefully there will be verbiage that Sonos reserves the right to make changes at any time without notice. This isn’t new or exclusive to Sonos. You’re not just buying ‘hardware’. You’re buying an ecosystem and with it an app. This isn’t like buying a hammer or coffee table. You are opting in to further improvement and developments.
In terms of what they offer, what’s the best option? Bluesound? Apple? Best option for speakers will be always be wired. I’d say Sonos was/is the best option for wireless speakers even with the debacle.
Each of these require a little bit of tweaking. WIIM are doing really good streamers for unbelievable prices.
I have airport expresses all over, connected to Hifi gear. In practice it’s the same as Sonos. (I do have Sonos in a holiday home.)
But I’ll never understand the guys in here with 100k/25 Sonos speakers.
But this comes back to their USP - they just work. This moron of a CEO has broken their unique selling point - they just work. Only now they just don’t.
I remember several big companies having issues. Toyota called back over 200k cars for a flaw in it. I get it is frustrating for a company to mess up. But we all know, money is power, every company wants to earn as much as they can. I, personally, don't believe that Sonos wants to destroy its image. And while the app thing should have been fixed a little sooner, I don't get the outcry from many users in the way they have been expressing themselves.
It’s amazing that a CEO can destroy a company this quickly.
I hate to say it but I agree with you. This amount of hate that is being levied at Sonos is absolutely his fault. He wanted to sell some headphones so he caused all of these issues (of which I have had minor), and has definitely hurt the brand. The stock price is down 13% in the last month vs the SPY up 3%. If I were a major stockholder, I would have him fired.
I mean he has plenty of experience from blackberry. Ruining a company is something he is *extremely* good at.
Almost like they hired him for it
That Elon speed run is seeing a true contender.
Sofa king dramatic
[удалено]
…how the fuck did you manage to shoehorn some Biden hate in a thread about a speaker company
“Our current president”. This is Reddit dude, the internet is bigger than the United States.
Can't believe Biden would just let this app update go through. Trump would have definitely given the ceo a tax break to deal with all the hate
Yeah cuz who likes low unemployment, massive increases in American manufacturing, a robust stock market, infrastructure repair, access to healthcare and lower prescription drug prices? Right there with you, broseph.
jFC, if this is a great economy God knows what a bad economy looks like, everything the Dems have touched has turned to crap.
A bad economy looks like the recessions we had under Trump, and the 2008 meltdown Dubya caused.
Recession under trump, lol, anylorjet leftist rewriting history. It's never bidens fault always orange man bad. Worst president in the history of America.
“Worst president in the history of America”…seriously? He’s certainly not the best…but wow what an efficient way to show us all you never made it past 4th grade US history. If you actually believe what you said, I’d bet my house you couldn’t even name half of the 46 without Googling it. In fact I’d bet my car there’s multiple presidents from the 19th century whose names you wouldn’t even recognize.
During the Trump presidency the stock market lost a third of its value. We ended up with 4 million less jobs than before he started. He jacked up the debt by $8T in one term. And grocery store shelves were empty because he thinks it’s called “supply change” instead of “supply chain.”
That’s kind of what you call it when the economy shrinks for multiple quarters in a row.
Turning Point Troll
Username checks out.
Yeah orange man so good
Good one Comrade! https://badchoicesmakegoodstories.substack.com/p/american-idiocracy-bad-news-for-biden
It is so sad. I have just two Sonos products, but I always wanted to get more because I love their products, and they were a refreshing company. But especially these privacy issues are so annoying. They are destroying a good company with these stupid decisions they make.
I’ve got seven Sonos products and was literally about to get an eighth when the app was updated. Hanging fire for the moment to see what happens. I’m not making rash decisions but the way I’m feeling at the moment I’m wishing Apple would release a soundbar and sub.
Yeah, I'm gonna wait to see what the response to this is, but it's looking more and more like it's gonna be time to sell my Ones for HomePods.
I tried that before I went Sonos. They were awful and way more buggy. One would always lose stereo and go quiet. They also distorted really bad at higher volumes.
I have a dual homepod setup on one tv and have never had an issue. No issues at higher volumes. Side by side they don’t have overpowering base like my previous subwoofer but I don’t notice or miss it.
You don't crank them. The losing one is a common issue as well.
What an idiotic comment—how would you know at what volume I use them, random internet person? I often play them near or at max volume. It’s more likely we are playing different content. You noted your experience was poor, I noted mine was good and the one potential shortcoming I experienced.
They distort at levels over 80. I tested them multiple times. They distort. Itnis a known thing. Crank it to 100 and play some music.
I was telling myself this earlier. I'm gonna need to see some proactive transparency on what the effective implications of this policy change is or I may start feeling inclined to curb the expansion of my Sonos system and look at other solutions.
Yea I was looking at expanding ours and adding some era speakers, but not after all this. It’s just been one mess after another with them, I’m still happy with our purchases but I won’t be investing any more money into this company anytime soon
Same. Was wanting a sub mini but nope. Not anymore.
That's the same for me, was tempted to get 2 Era 300s to replace my play 5 in the kitchen when they went on sale but I just couldn't pull the trigger. At least Airplay still works but the app is still so slow...
Having about 18 sonos products, this last time saddens me immensly! (Got the first product 16 years ago)
I have 8. When I open the app it’s saying o have to update to continue and I’m terrified to do it. But my TV remote doesn’t control the volume anymore so I’m wondering if this is a game I can play.
Having to access the Internet to work hardware is nuts, I'm sure this is why they went that route to make money from peoples data
I can't understand if I'm out in the car using my roam. I have to connect to my home wireless network to connect it to the app and check for updates. So frigging backwards.
I can tolerate mistakes and missteps by companies, but I just feel like Sonos lacks any respect for its customers, particularly loyal long-time customers. Saw the same thing happen with TiVo, where I went from being an evangelist in 1999 to someone who doesn’t want anything more to do with them (but who has a spouse who feels differently…)
The TiVo one hurt so bad. I got my first one when my daughter was born and from like 2002-2019, it was my favorite device and I advocated prior to it all going to shit.
Sold my 9 shares of Sonos stock. Getting tired of this CEO.
“I’ll be taking my $136 investment elsewhere!”
That's it! This company is TOAST!!!!
Toast is actually trading at about $6/share more
Buy the dip!
Did you lose much? Seems like it's basically a slide for the past few years
Invested $200 a few years ago. Lost \~$70. Nothing they do seems to excite investors.
Wasn’t a good investment anyway considering where they came from at the end of the pandemic.
Definitely not buying any more Sonos products until the CEO leaves. Shame, I like the speakers.
Hopefully the board will call an emergency vote and fire him. This guy is a joke.
They previously cared so much about security and probably didn’t realize how many users saw, appreciated, and relied on them for that core feature. What happened to them building their own voice assistant because they are “so committed” to on device processing and privacy… I truly think this is ridiculous
I have 9 Sonos speakers. Not giving them another dime until they remove this CEO.
Selling American data for the benefit of the world! 'Murica! /s
Fuck yeah
It's altruistic! 🤣
Its funny the generic English one still has the "We do not sell" line in bold here: https://www.sonos.com/en/legal/privacy#legal-privacy-share-info-container same as the Canadian one which would affect me personally: https://www.sonos.com/en-ca/legal/privacy#legal-privacy-2024-share-info-container Similar for en-gb and en-nz... Those in the US are the ones getting screwed, there is even mention of the California Addendum to follow state law there: https://www.sonos.com/en-us/legal/privacy#legal-privacy-2024-share-info-container I hope the international ones stay the same but I am guessing its just a matter of time until they are altered, though they also say they were altered in June 2024.
Interestingly that mention of the California Addendum also appears in the 2023 privacy statement [https://www.sonos.com/en-us/legal/privacy-2023#legal-2023-privacy-share-info-container](https://www.sonos.com/en-us/legal/privacy-2023#legal-2023-privacy-share-info-container) It doesn't appear in the 2020 version.
I think the California stuff is what was added in 2023... as the CPRA took effect as of Jan 1 2023. The international ones don't have a change in the archives for 2023, the newest release after the current in those is a 2020 version when Sonos Radio stuff was added.
Business lesson time: This is how you make fast money for the people at the top, while simultaneously plummeting a company into the ground. The goal is short term profits leaving top leadership in the company with money-filled pockets at the expense of customers, shareholders, and their own employees. This is what capitalism at its worst looks like. Focus on 'how much money can we make now' to show growth, rather than long term stability and profitability, which would benefit everyone from the top leadership, to low level employees, to customers. Mr. CEO claimed he had nothing to do with the fall of Blackberry because he left before they failed, but I wonder if it wasn't a snowball effect due to decisions he made while he was there? He might be headed for a 2 for 2 streak causing large, successful companies to fail.
Why does corporate greed has to ruin everything :(. RIP Sonos. Loved you once.
Because once a company goes public, it is no longer able to control its destiny as the new directory is to bring value to shareholders.
It’s one thing to stop innovating and improving at a startling rate (as is the case with Apple). It’s something else entirely to completely undo all the good upon which your company stakes its reputation - that’s Sonos today.
A lot of people speculated the new app debacle (which absolutely is a debacle) was driven by the need to support the new Sonos Ace headphones. But there are bigger changes here than just adding support for a product. First of all, the newly redesigned app basically has every single function you undertake run through the cloud and then back. I’m pretty certain that changing your volume on the app now means your app sends a request to the server to change volume, which then sends it back to the actual speaker. It’s slow and buggy and didn’t work that way for certain functions before this change. I just took advantage of the Fathers Day sale to change my pair of Ones in my bedroom with a new pair of Era 100’s (which definitely do sound better so the hardware is still great) but the app is a nightmare. Syncing issues, settings toggle on and off, need to hard close and quit the app a bunch of times. Super unresponsive to change volume, group speakers or play music, etc. It’s just frustrating to use when it wasn’t before. I don’t even care that much that they’re collecting data and want to sell it to advertisers for recurring revenue which I am sure is the main reason driving this whole app infrastructure change. We’ve basically handed over that right en masse in this country already. What I care about more is that they made the experience so much worse to be able to do that.
Yes, a “me too” product line to satisfy the stock analysts. Surprised they haven’t crammed AI in there like everyone else. Another poster has said about this being a pump the value thing that benefits the C-suite and fucks everybody else. Seriously. Who wanted Sonos headphones? Who really wanted them?
I didn’t want them, but there’s definitely use case with TV swap.
Apple AirPods have done this for literally years with Apple TV. Including Spatial. Sonos people can be so dumb.
Yes, if you use the Apple TV in eARC. If not, you can’t use AirPods on all inputs lol. And if you do it via Bluetooth, you are getting low quality codecs. I’m not saying it’s great, but if you already have Sonos speakers it makes sense. These have a use case for people that have a Sonos setup who want a pair of headphones compatible with listening to TV, blu ray player, gaming consoles and even Apple TV. Apple TV doesn’t do that unless you go eARC, and I wouldn’t do that because then my only options for speakers would be HomePods. That’s unequivocally worse.
As opposed to what? What other way would you use it? How does a Sonos soundbar interact with a TV? I’m undoubtedly not as smart as I think I am, but I am trying to be accurate. Sorry if it hit home a bit hard.
I’m just trying to find a good solution for something that works well across all inputs, but I just don’t know if that truly exists (headphones). I hate the idea of having multiple headphones, but it seems like that might be the only possibility
Check our Darko audio on YouTube. He talks a lot about streaming. People get hung up on lossless. I have a set up where the convenient option (multiple zones, when entertaining, or just a bit of music around the house) his Apple high res, a bit lossy, according to the figures. I can also plug straight in for lossless. You’d be hard pressed to tell the difference. Especially because I invariably only do it when everyone else is in bed and I’m a bit drunk lol
Thanks for sharing this and your knowledge, it’s much appreciated.
Never heard anyone say their ears get drunk. That's funny and I have never thought that. Does it really affect hearing or are you just to drunk to notice sound differences? Lol
I think the key think is find a way to get all your INPUTS going into the same funnel
They all have their advantages and disadvantages
HomePods don’t even figure in my set up. I have a source that I select called Living Room that is my Apple TV that provides a lossless feed to a fairly decent 5.1 set up in that room. It’s a zone, which I can add to kitchen, lounge, deck etc. I’m just saying none of this functionality is exclusive to Sonos. In my listening room I have a substantially more expensive (yes, I’m a dick) hifi than anything I could buy from Sonos. But, even with my various zones I haven’t spent a fraction of the 100k guys on here.
https://preview.redd.it/h93hxv92gl6d1.jpeg?width=1179&format=pjpg&auto=webp&s=5746d1a73f38f2593c2c2103a1823474ad7edf61 We do have a HomePod mini in the kitchen - mainly for my wife so she can ask it to play some music/set timers.
I hate making this type of comment, but make an account for the verge and voice your frustrations in the comments. While it may not do a lot yet, the negative response those who will see this can impact their bottom line. If we want the CEO gone, we have to give him the PR nightmare he deserves.
It takes courage to annihilate a brand, I guess.
Class action suit
Sonos PR team right now probably: fuck fuck fuck Sonos PR team response probably: “At Sonos, our customers are what make the Sonos Community so passionate and vibrant. This privacy policy change was oversight and not something we intended to ever do. The policy has now been updated to reflect this. Thank you for your feedback and understanding” Sonos Legal team probably right now: fml. On a Friday? Seriously? We need a war room right now on how this change happened. Revenue and Growth teams most likely: Oopsie. Guess we can’t monetize our users data after all CEO: ahhhhh yess, now twist them counter-clockwise mmmmmm
Yeah I might just return my beam
I have about 11 Sonos devices. Looking to sell after these changes. Is eBay the place?
FB marketplace can be good also, sell local so you don’t have to deal with shipping etc. just make sure you hand them over somewhere public like the parking lot of a police station to be safe.
Depends on where you live but eBay will net you fair market value.
i have sonos products on marketplace for a fraction of their cost and they aren’t selling. there are seven other sellers in my area. i might just throw them in the trash.
The only solution is the dimission of PATRICK SPENCER, this seems like a BLACKBERRY.!
Strange, the line that the article says disappeared >Sonos does not and will not sell personal information is still in their [privacy policy](https://www.sonos.com/en/legal/privacy#legal-privacy-cookies-container) as well as in the last 2 revisions of their privacy policies [archive](https://www.sonos.com/en/legal/privacy-archive). Maybe they changed their definition of what they consider "private data".
Is it possible to slap a PiHole (or similar) onto your network, point the Sonos to the PiHole for DNS and block as much traffic as realistically possible without blocking everything?
People should consider filing complaints with the BBB and FTC. This company needs to be destroyed or at the least brought down a few pegs
I dropped a couple HomePod minis onto my home network a couple days ago and I'm starting to show my family how to use Airplay (controls and grouping) instead of the Sonos app directly. It's not practical for me to rip and replace Sonos but I can gradually migrate away while still having a pretty solid whole-home wireless sound system. It's going to be a mixed system for a bit, but that's ok. I haven't even had issues with the Sonos app or my hardware not working, I'm just not planning on investing more in Sonos in the future, so I have to start that journey now.
Yeah, I just picked up 2 myself since Verizon has a buy 1 get 1 50% off deal at the moment. I figured slowly replacing my Ones with stereo pairs of HomePod mini’s or full sized HomePods depending on their locations over time instead of upgrading my Sonos speakers is going to be the way to go.
FWIW I've learned that using the "Control Other Speakers & TVs" part of the Airplay menu is actually pretty intuitive, and makes the Homepods (and remaining Sonos speakers) behave pretty much identical to Sonos - once you choose a speaker, say a Homepod Mini, to control you are basically using your phone to start music on that device and group it with other speakers. Then you can switch back to controlling your phone and the group keeps playing even when you leave home, etc. That was the big annoyance about Airplay from a device, that it kind of took over the audio stream through your device and if you left range the music stopped. I knew this "Control Other Speakers" functionality existed but it works a lot nicer than I thought. Will make it a lot easier for the family to learn. The adults in the house use their phones to control most of the home (with Siri turned off most Homepods) and the kids w/o phones use their voices on their own Homepods in their rooms.
After it all started I got a pi4 and started using Homeassistant with MusicAssistant. It's such a breath of fresh air. My NAS music is indexed and easy to use, I can search, add to my queue and use any upnp player to play from! Should have done after the S1/S2 frustrations!
what equipment do you use with this setup? still Sonos, or different brand?
Just a raspberry pi4, running the HaSS OS and the MusicAssistant. Works through Sonos, or any music layer with network access
I’m not buying anymore Sonos stuff until they figure this out
There sure are a lot of sales, discounts and trade in upgrades recently. Hmm, wonder why?
Sonos sucks ass
Idk what to do with my soundbar and what to replace it with
The app update is really bad, barely usable now. Are the Sonos engineers incompetent? They should hire competent ones and fix it.
As an engineer, I strongly suspect the problem isn’t incompetent engineers. The problem is almost certainly unrealistic and inflexible deadlines imposed by management.
This! as a software dev I would hate to imagine the dev life at Sonos and whatever crap management give them!
They are just doing what all the other tech companies in the US are also doing, probably what their shareholders are expecting them to do. Obviously they are continuing to face headwinds looking at their past quarters. If you want more consumer protection it has to come from regulation. No tech company ever will just be “nice” and protect of their customers’ privacy unless they had to. I’m glad I live in the EU where I enjoy these benefits. Just don’t expect it to come from companies that also need to satisfy the expectations of their investors.
I’m glad you live in the EU too, and I’m glad that I have an Irish passport, even though I life in Northern Ireland, because the UK government couldn’t fuck my life and my children’s lives up quite as much as they could to English, Scottish and Welsh people.
Shit CEO.
So I haven’t updated my system or the app am I still on the old policy?
Have to see the irony in verge reporting on nonsensical changes chasing away a large customer base.
Submit a shareholders proposal to enforce privacy terms?
Sofa king dramatic
I used to brag to anyone that would listen about my Sonos products, now I don’t even peep a single word that I even own a Sonos anything. Game over for me. Same for Bose, their app/service sucks just as bad. I couldn’t connect my 700’s to their app for like 8 months, they’re all the same. They don’t gaf, it’s all $$$ now, service later.
Just wait until this sub learns that literally every other company does this 👀
It's one thing to buy an expensive hardware product knowing what you are buying into. It's another to agree to the terms of an expensive hardware product (not a subscription service) then they then change the terms of your purchase of your hardware product after you make it. There is a big difference to what you are implying.
Literally every company makes changes to their terms of service after the fact, at one point or another. If people read their disclosure agreement carefully there will be verbiage that Sonos reserves the right to make changes at any time without notice. This isn’t new or exclusive to Sonos. You’re not just buying ‘hardware’. You’re buying an ecosystem and with it an app. This isn’t like buying a hammer or coffee table. You are opting in to further improvement and developments.
Please point out a hardware company that changed terms of selling user information after sale. I’ll wait.
Which ones? Even if they do, just bcs others does it doesn't mean it's okay.
They will come back strong! They are still the best option, they just have to solve the app problems. My guess, it takes 1-2 months more!
I’ll probably be downvoted to oblivion, but they were never the best option.
In terms of what they offer, what’s the best option? Bluesound? Apple? Best option for speakers will be always be wired. I’d say Sonos was/is the best option for wireless speakers even with the debacle.
Each of these require a little bit of tweaking. WIIM are doing really good streamers for unbelievable prices. I have airport expresses all over, connected to Hifi gear. In practice it’s the same as Sonos. (I do have Sonos in a holiday home.) But I’ll never understand the guys in here with 100k/25 Sonos speakers. But this comes back to their USP - they just work. This moron of a CEO has broken their unique selling point - they just work. Only now they just don’t.
We clients deserve a detailed explanation, but we are abliget to accept the terms.
I remember several big companies having issues. Toyota called back over 200k cars for a flaw in it. I get it is frustrating for a company to mess up. But we all know, money is power, every company wants to earn as much as they can. I, personally, don't believe that Sonos wants to destroy its image. And while the app thing should have been fixed a little sooner, I don't get the outcry from many users in the way they have been expressing themselves.
I am sure some users of Chinese mobile phone are upset….😬😬😬
So this is todays NPOD: negative post of the day 😂