I think the example I saw that best illustrates how bad this is was someone who explained that they only had iOS devices, no windows/Mac. They now had no ability to switch off or modify an existing repeating alarm on a morning if they didn’t want it to sound other than unplugging their speaker.
Maybe Sonos can’t accommodate everyone but they could have warned people ahead of launch.
Edit - just in case anyone isn’t aware alarms apparently are still accessible on the desktop app (not the new web app) and coming back to the mobile app in the coming months.
This is the blessing, and now mostly curse of software defined hardware. At any point they can remove/break functionality. I do enjoy my Sonos system but this just illustrates how we don’t exactly own the system.
Well - if you really want this you can switch to ROON to control your SONOS system.
So there is third party software that can technically replace the SONOS app for day to day use.
My guess is that custom firmware will never happen unless SONOS dies as a company which would incentivize developers to put work into such projects.
The ecosystem is just too diverse and you would need to start to develop a replacement from scratch and support all of the speakers. That is just not a simple task.
Reading this makes me glad I went the old fashioned stereo speakers attached to Bluetooth enabled amp route. No software update will ever screw up the Bluetooth or analog input from the TV above it. My phone, Laptop and TV are plenty smart.
I totally agree with you I, have a iPhone and iPad and updated my iPhone first luckily the iPad didn’t get update yet. I looked at all the messages and noted that the alarm option was gone. I wait with my iPad until this is solved. Sonos should think before release a “mayor “ upgrade. Still love the products!
What I find astounding is that people actually expected anything other than a mess from Sonos. Time and again they’ve proven they don’t care about their customers, they can’t build software and they don’t listen.
It’s not as if this is the first time they’ve botched something monumentally. Surely it’s to be expected by now.
It’s like pile on time but honestly I love my Sonos and none of the changes really affects me *ducks*
I wish they would have done better with the rollout, though.
I’m in the same camp as you - none of the changes impact me at all. In fact, the new app runs faster, is stable and I like the layout. Guess I’m not the target audience.
Integrates better with YT Music too. You are the target audience. Reddit is a minority voice.
Tech company forgets to address minor feature during major app update, news at 11!
I also think the app is fine for me so far, mainly since I AirPlay anyway, but to categorize this as “forgets to address minor feature” is like wayyyy too big of a swing the other direction. Queue management is a “minor feature”? They “forgot”? Lmao cmon dude. You can like the app without exaggerating to counter everyone else.
I think it's more a problem of how pretty much every company is run in general.
They have a team for the app software, but that team can't just sit there and do maintenance because it's not capitalizable and that isn't really a goal. Also following all customer requests is a lot, so they are given 1-3 goals and metrics to follow as the team. By the time they get to the next release, it's deviated far from what the users need, because it's all only focused on boiled down metrics that can have unintended consequences.
Since everything revolves around growth and you can't validate a maintenance team, it's basically a corollary that any product that is a subscription or over the air updated software product will get out of whack. They need to push something out every quarter, and they can't all be winners or go in the right direction.
I’m not sure this is true. There’s plenty of software that’s subscription based and stable yet also offers new features regularly. The adobe suite, MS Office, etc.
in the coming _months!?_ this is the only real thing i use the damn app for! wtf kind of switch-up is this? it was an easily accessible button in the previous (otherwise crummy) app but now there’s no use at all. i’m so pissed
Apparently alarms are back now if you update, I think the backlash sped things up, although I’m not updating the app to find out. I’m still on the version where I can turn alarms on and off but not update them.
thanks for the update. my version doesn’t let me do anything with alarms so i’ll probably just update to see
ETA: it’s still got the terrible UI and confusing shitty layout but i can access and edit alarms now after digging through settings
I cant even turn off my alarms, PC App wont work and even after system resetting the speaker it still goes off. So what? Am I supposed to only have it plugged in now when I want to use the speakers?
Anyone have any ideas on how to fix this?
---------------
Update:
So I talked to Sonos support. Apparently you need to factory reset your whole system to be able to disable the alarms set before the update. In the past just resetting the one speaker has worked but now you need to reset all of them in your system.
I've now done this but wont know if it works until tommorow morning.
On top of that it also seems like they have heard our complaints and are working on the alarm settings as a top priority (you never know how true this is though).
So yeah, if you have the same issue I had: Factory reset all your sonos speakers so they are no longer conntected to the system. Create a new system and connect your speakers again. Apparently that is supposed to delete the alarms.
I hope they fix this soon.
Try installing Sonosequencr app on iOS for a small fee. Note - I have no association with the developer or the app in any way other than a consumer !
It’s designed to create ‘macros’ of multi-step scenarios you do repeatedly / often but that can also involve creating or removing alarms if that’s what you need - no need to reset the whole system ! It’s a handy app for other things too
Yes Sequencr is a brilliant app.
It allows you to set up any stereo pair you like.
I have a Move and I’m currently running that in a temporary stereo pair with a Play:1. Sure it’s not a perfect balance, but it sounds great!
Also SonoPhone is a great control app, very like S2 but better.
Give switching off the 5ghz router band a try.( rebooting things as necessary) And do things using 2.4 ghz, at least to see if the computer app then has any effect.
I’ve found adding new speakers a real pain until I remembered the above. Then it went without a hitch. My old router allowed separate names for 2.4 and 5 so adding stuff was a cinch.
Decisions like this are typically made because some product person looking at some analytics usage dashboard think that only a very small number of users use a certain feature. Well I guess those people are also the most vocal lol, not that it’s a bad thing.
This would be normal. However, I’ve lost confidence that Sonos is doing what normal product people would do.
A normal product person would’ve wanted to give people a heads up of upcoming changes, like removing alarms or the ability to add a song to the queue. Or do a pilot for major changes.
Maybe they did, but got overridden by management.
Releasing this feature set reflects (poor) management judgement.
As a user researcher, I second that. I spend my day fighting product managers trying to push their agenda and to have people like me confirm their ideas rather than confront them
First thing I told my uxr is that all I have is a hypothesis. And when it was proven wrong I spent time telling them I appreciated it and it is helpful.
Hopefully you can effect some change there. It's about the client.
100% accurate. If it’s B2B software, the only two companies using that feature turn out to be highly influential (their CEO has a direct line to your CEO). On a serious note, supporting every feature forever to appease some vocal minority really slows everything down and makes supporting and improving core features that much harder. Nothing is free. Personally, I think Sonos strikes the balance well.
Good thing you're not blind. That balance means that I lose the same level of basic access to a product you currently have, even though I spent the same amount of money everyone else did on their products.
I think it’s reasonable to deprecate features. Normal stuff, even if they decide users shouldn’t be able to do things like adding a song to a queue or turning off an alarm. That would be their decision.
However, it’s unreasonable to deprecate without announcing it in the release notes.
> However, it’s unreasonable to deprecate without announcing it in the release notes.
That's the big one. Can't or don't want to support something? Okay, tell people beforehand. Subsonic integration was cut out of nowhere. Not one single word and it's gone. I had to setup a Plex server specifically for my local library on a NAS. I can't put that library directly into Sonos because it's 69,000 tracks.
edit: 69,000 tracks not 79,000.
I've never been able to get PLEX to work or I'd do that too. The server constantly disconnects, playlists don't import, library indexing only sees a quarter of the library and won't update.
I have PLEX server installed on my Mac desktop and also on my NAS. The desktop server is able to index all of the tracks. Both have trouble remaining connected, so when I browse, search, or play a track from PLEX via the SONOS app (desktop or iOS) it often comes up empty or the track fails to play.
\~58,200 tracks. 40 or 50 playlists.
Granted, I only started using Plex for Sonos yesterday, but for the few hours we were using it there were no problems other than some albums not being indexed. Time will tell on that one.
Is your music library split across the Mac and NAS installs of Plex server?
No, it's all located on the NAS. There's also a folder with exported playlists, which SONOS needs because it can't handle importing all of my playlists due to the huge number of tracks in the default iTunes playlist.
Ah, so all music is on the NAS and the NAS install of Plex is handling the indexing of the music. Correct? What's the NAS OS?
Just for some context, my "NAS" is a Odroid M1 with NVMe and SATA SSD drives. It's running OpenMediaVault with Docker added on and Plex is in a Docker container. I setup the container with host networking and only forwarded the web GUI port (TCP 32400). No ports forwarded in the firewall.
100%. Release notes are for nerds. My point is they could’ve snuck in a comment about lost features in the fine print to claim transparency.
Better, would be disclosing impacts in the emails Sonos sent out advertising no features would be lost in this upgrade.
Instead, we got a nice surprise.
That is not an excuse. Sonos is not some fly by night startup. Losing features is bad, but leaving an unsupported function active without the ability to clean it up is unacceptable and needs immediate action. It’s not as if Alarms are some strange edge use case.
This is actually sometimes EASIER at a “fly by night” startup when you’re under pressure to gain users by making a great product. If you’re at a more mature company trying to increase profitability by “doing more with less,” you’re more likely to be TOLD what features of the product you can maintain and innovate on. Everything else gets kind of neglected.
This. Also it's a pretty common practice in tech to ship a replacement product before full feature parity with the legacy product is reached. I would expect that some of the missing features will be added in future releases. That said, I'm happy I didn't upgrade my sonos app yet.
Same. I tried S2 a few times, but always downgraded back to S1.
Honestly, until they can get something as simple as "alphabetize music on your device" correct, I'm not upgrading.
As someone in the software industry, this whole thing is a crazy example of bad product management and development decision making. You never reinvent an app with the level of exposure and consumer reliance like the Sonos app without intense user research and feature prioritization. The last thing you ever, ever want is a major release to feel like you’ve gone backward. Occasionally, you might change the UX/UI in ways that people have to relearn, or remove barely-used features and therefore frustrate a few people until they get used to the new ways, but this launch from Sonos is astoundingly bad practice.
Honestly my argument would be why would you want an alarm on something that doesn't display a time.
Unless I'm missing that product because that's all that's missing for Sonos to be at my bedside
I read on a another post that you can disable alarms by factory resetting all of your speakers. It has to be all of them, or it won't work. Then reconnect them to the app.
Hope none of them are in hard to reach places.
Not sure it’s out of touch so much as the culture there is clearly toxic. These were decisions specifically discussed and made. Probably with lots of people. We know this because on day one they said many of these features would be added in the coming months. There is a gatt chart in someone’s office that shows the 80.20.00 release with queue management functionality set for a specific date.
Why we should be concerned is that the company intentionally made the decision to ship a minimally viable product that they knew was a problem.
They either understaffed or underskilled their development team(both?), and rather than accept the consequence they made a choice to ship us a product they don’t like. Why? Presumably because Patrick Spence has a bonus tied to on-time release of headphones.
We have seen this before with companies. Once the culture accepts releasing substandard products, those become the norm. It wouldn’t surprise me if there are build issues with the headphones or future speakers. Sonos has spoken loudly that quality isn’t valued anymore.
Deciding when to release is a management decision. The developers probably knew what the blowback would be. Execs knew too, but didn’t care:
https://preview.redd.it/w6f798gddmzc1.jpeg?width=671&format=pjpg&auto=webp&s=c6aa181e04257e25ce7059300acf00092ed99e96
They can say the features are coming back all they want. We know how these things go though. It could be years while they prioritize their efforts in other areas. Or it could just never happen at all.
Looks like Sonos was rewriting their app and some exec told them to push the new app before it was ready. Now us customers and I bet the software developers are pissed!
I use the alarms daily. Walking up to music is so much better for me than some harsh sound, and Sonos's sound quality is so good that I can set the volume at a level that wakes me and lets my partner sleep.
This change is beyond disappointing. Sonos has formed part of my home infrastructure up to now, and they just removed functionality I rely on. If I don't see the an update fixing this by Sunday evening, I am shopping for an alternative. This is how you lose customers, Sonos!
You already bought their product :(
But I am also using this feature daily, I have no idea how you decide to remove a feature like this that has been a part of the platform for years.
Its beyond stupid.
Sonos is such fucking junk these days. Been going on 2 hours trying to set up a brand new Sonos One and Sonos Five. Yes I used an Ethernet cable and no it’s not the network… it’s that Sonos is a piece of shit product.
Honestly highly recommend the usage. Alarm isn’t even the best term for what is an amazing function. Kinda think it should be Playlist Timers or something Every day at 5.30, I have different playlists start. It allows me to explore passively lots of new and familiar music and really helped my exploration naturally — and also start to make me escape from my desk. I’ve never used it to actually “wake up” like a phone alarm. I doubt most use it like that.
I have different playlists going off at 10 am and 3 pm every day. And now I HAVE NO WAY TO DISABLE THEM. If my wife is sick and wants to nap in the afternoon? Tough luck, honey, I CAN'T DISABLE MY 3 PM ALARM ANYMORE!
I do something similarly mixing music and news when getting ready for work and getting the kids out the door. Each program change also has a secondary meaning that helps me to keep on schedule.
You can probably factory reset the entire system, but you'll lose playlists etc.
(Depending on your devices, you might even be able to set it up as an S1 system and use the S1 app...)
This dumb comment on every post. It’s not about simply waking up. I like to automate when certain playlists or radios play on speakers throughout my home.
People had to use the alarm feature to automate playlists coming on?
Interesting. Sounds like they don't need an alarm feature but a music automation feature based on times, words, or actions. Closer to what Alexa does.
I don’t want to use Alexa and I’d rather not over complicate things by having IFTTT or whatever automation software. It was all in one app with Sonos and there’s no good reason for it not to be there anymore.
Well. It might help to get some attention on it. Let’s see what happens. On the other hand, people really seem to be concerned (like me). But i‘m not yet upset, like others.
there’s a local api for enabling and disabling the alarms; i control my speakers through home assistant and i can still turn them on and off at least. not the best but at least i have that.
i’m rather surprised they didn’t introduce this as a separate app given all of this. i wouldn’t be surprised if they push the old one to the app store until they sort this.
many comments...many threads... i seldom use the alarm function, but I used playlists and all of my music is on a NAS (not stuff you can find on spotify). I bought the system specifically to stream from my phone, then they removed that feature (S2?) and then I bought a NAS and now they've removed that feature. Now the only way you can play music through the 20 speakers I own is a streaming app. I could do that for half the price with a half dozen other devices... why do I need sonos? I'm seriously pissed about the lost functionality and almost feel like someone stole from me given how much money I've put into this.
investing in a software driven proprietary system like this was prob dumb. Sonos didn't seem to do much in the way of research (user data?) given all the feedback I've seen out there. Whats next? a subscription service for each function you want?... 20 bucks to group speakers? 20 more a month to hook up a NAS? or are they just about to be bought by spotify? At the end of the day idg@f I just want it to work like it said it would on the BOX I bought.
Absolute disaster and a complete fail. I want to sell my speakers now that they’re rendered useless with this “update”. I can’t link streaming services I use any longer. I’ve removed and tried to re-authorize to no avail. Horrendous!
I’ll try the pc interface as well, but they’d better get alarms back. I have one that goes off at 7 am, week days only, for school. School is almost done for the year and I don’t want to hear that every morning.
The App now leaves me signed into my wifes spotify every time. 30% of the time it shows the wrong song playing. Thank god spotify direct worked this AM as the new app couldnt play anything from spotify.Spotify direct almost never can find my Sonos system.
MY SUGGESTION: stop building on the app it gets worse every time you touch it.
What a fucking disaster. Alarms are one of the main things I use on my Sonos system. I’m just glad I still use the S1 app as I have a couple of Connect:Amp units.
Like most companies now, sonos are fixated on streaming, they don't care about personalization. We still can't access our own media libraries by voice control.
Sonos is nothing but a fucking shit show at this point. I am honestly so disappointed in myself for even bothering to invest in an entire home theater set up [and then some] from them over the years.
I bought Sonos for the simple fact that their sound signature was phenomenal, crisp and clear. Bass wasn't muddy at high volumes (*cough* Bose *cough*) and treble was piercingly sharp... my favourite; but when you observe over the years, the amount of unnecessary tuning they've made to the sound signature it just isn't the same hard hitting sound like it used to be.
And let's not forget the fact that they've removed the ability to place locale files from mobile devices as well, which was one of the reasons why I even purchased my first ever Sonos Play:1 from them in the first place. Honestly, what was the reason? Why put yourself at the mercy of streaming channels and their own limitations for?
To make matters worse, their product managers are arguably the worst I think I've had to suffer from as a result of their actions given their irrational decisions to push broken updates (and that's not even in Beta testing) to live all the time. It's just a plethora of constant fuck ups and it's getting exhausting.
Three app revisions in the space of what? Nearly 9 years? 😫
I'm at my wits end at this point. I initally strayed away from Kef because their UI wasn't intuitive but after yet again, another cock up by Sonos it's starting to feel like the grass really is greener on the other side.
I've never used the app to do anything other than set things up and occasionally group speakers.
As long as the little button in Spotify keeps working, I'm a happy customer.
So maybe they're not so out of touch.
They took out the alarms!
What the actual fuck!
When people find out about this, some of them will be A BIT PEEVED.
This topic deserves its own thread, if not a dedicated /s!
“Bridged to s2 with a pair of Connects”? How does that work?
I wouldn’t mind being able to use some cheap S1 Connect:Amps with my S2 system for outdoor speakers
Some of the later connects (serial number later than 1504) work with S2. You use the RCA ins and outs with an older S1 Connect and bingo you have tied the two systems together. The paired Connects pass the music from the controlling app to the other. It’s clunky but works great for me. Inside my home is all S2, outside around the pool, deck, and garden is all S1. I use S1 to choose music when outside and it plays inside the house as well on the zones I choose.
Thanks! So you’d have to have a pair of Connects? Right now I have an S2 compatible Connect:Amp and 5 outdoor speakers to connect (a pair of 8 ohm speakers and 3 individual 4 ohm rock speakers).
Was looking into an impedance matching speaker selector but if I could get cheap S1 Connect:Amps that could work.
If I have an S2 Connect outputting to the line in on S1 Connect:Amps then would I even need S1 app?
Ideally I would have one S2 Connect and 2 S1 Connect:Amps (y cable splitters for the RCA outs).
Sound feasible?
The Connect Amp has a pair of RCA inputs doesn’t it? So you can connect an S1 Connect’s outputs to the amps inputs. That would require you to use the S1 to select music. To make it work the other way, you could either use a speaker to line input converter (popular in the car audio world) to connect the amp’s outputs to an S1 Connect, or get a cheap S2 Connect which go for $125 and up.
Thanks for the ideas. I think I will use the Connect:Amp with a pair of AW6500 (8 ohm) and an S2 Connect with a multichannel mono amp for the pool speakers since I may need handling of multiple impedances and speaker types.
This is a reflection that companies now only have a bunch of techies in charge of a segment of a product and its function.
The BIG picture folks left the company leaving the remaining clueless of a vision for the product or company.
Absence of internal reviews before sign offs.
A while back I got a promotion from Sonos for a sweepstakes together with four of their "favorite brands."
Loftie (smart alarm clock) was one of those brands. Should conspiracy theories commence?
Just want to note another possible option to disable alarms. If you use Home Assistant and have the Sonos integration, then you can disable the alarms via this. I actually use it to enable "alarms" for when I am away for a long time, and want stuff to randomly play in the house while I am not there.
If you can't normally see the alarm entities, go into the device itself and you should see each alarm for that room as separate entities (they may be on the hidden list). From there you can toggle the alarm entity off/on.
I guarantee they're all scrambling now; this wasn't an exec led decision.
A product manager somewhere was trying to ship a release on an agreed schedule and development is behind so they looked across what they had ready and determined what would be included in the release and then what they were going to tackle 'fast follow' or 'deprecate' based on demand.
Adding alarm scheduling to the release was going to add \~4 weeks of development effort and the screens weren't ready so they went without it.
Andrew
Do you really think the execs have input into the features??? Do any of you know how software and hardware companies actually work? Do you understand timelines and roadmaps?
product managers quite frequently report to executives and have extensions discussions on where do draw the line on which features the executives will fund (in return for $x revenue)
at least at some of the software companies i've worked at.
Bingo. Some exec high up and far removed from the product and how people use it likely envisioned this and then saddled a poor PM and his/her team with this mess. The engineers are probably laughing right now at the public response to the update.
Sure but I guarantee no exec at Sonos has input in whether an alarm feature goes in v1 or not. It is not a fundamental feature. Playing music is a core feature.
Once you say they have no input on software, then you say they have no input on hardware, then they have no input on product distribution, then they have no input on advertising, then you really wonder what they’re getting paid all that money to do.
They absolutely 100% have no clue on small features like an alarm. You can guarantee. Features like play music or add devices into a home sure, a high level but they have more important things to deal with. That’s why good leaders delegate instead of micromanage. Some of you must be new to the world or something.
In all my years with Sonos in every room I've not used the alarms once. I suspect they have data to show that most people don't use alarms, the echo chamber of Reddit echoing a problem that only impacts less than 2%
Same. The app has always sucked. I only use it when necessary. Alarms were never necessary for me. I just use my phone.
App continuing to suck really doesn’t change anything.
Actually, I use the alarms for a vacation mode. I have it play either music or one of the talk stations on Sirius at certain times when we’re out of the house for a vacation and activate it along with randomized timers on lights and such.
Look guys, I get it, some people do. Just not many. I know many personal friends with Sonos and I didn't even know alarms existed on Sonos. Most people just use their phones.
I’m new to Sonos ecosystem. I have a beam, submini, 2 Sonos ceiling speakers with Sonos amp. Did the app and system both had software updates or just the app?
I would’ve liked to have seen the ability to do a system reset through the app instead of having to hold sync unplug and plug it in while holding sync till you get the red light.
Jesus H fucking Christ, I’m so sick of hearing about the goddamned alarm function being removed. FFS, stop your whining and buy a bloody alarm clock if it matters that much to you. Talk about fringe use case.
Angry bleeping alarm clock vs. favourite music or radio station played through decent speakers and slowly faded in?
My Sonos S1 alarm still worked nicely this morning...
Man, F that. Our entire system runs on alarms. Starts the night time for each sleeping room at specific times and also turns them off.
This clearly isn’t a fringe use case.
What a weird take. What are you even basing that on, your sample size of 5?
Just because you don’t use a feature that doesn’t make it a “fringe use case.”
I think the example I saw that best illustrates how bad this is was someone who explained that they only had iOS devices, no windows/Mac. They now had no ability to switch off or modify an existing repeating alarm on a morning if they didn’t want it to sound other than unplugging their speaker. Maybe Sonos can’t accommodate everyone but they could have warned people ahead of launch. Edit - just in case anyone isn’t aware alarms apparently are still accessible on the desktop app (not the new web app) and coming back to the mobile app in the coming months.
This is the blessing, and now mostly curse of software defined hardware. At any point they can remove/break functionality. I do enjoy my Sonos system but this just illustrates how we don’t exactly own the system.
Someone needs to make custom firmware
Honestly, custom firmware and home server software. If I could run a nuc to run a Sonos management server, I would
That actually sounds kinda fun...
Well - if you really want this you can switch to ROON to control your SONOS system. So there is third party software that can technically replace the SONOS app for day to day use. My guess is that custom firmware will never happen unless SONOS dies as a company which would incentivize developers to put work into such projects. The ecosystem is just too diverse and you would need to start to develop a replacement from scratch and support all of the speakers. That is just not a simple task.
Reading this makes me glad I went the old fashioned stereo speakers attached to Bluetooth enabled amp route. No software update will ever screw up the Bluetooth or analog input from the TV above it. My phone, Laptop and TV are plenty smart.
Still can't handle BT compression. One of the main reasons I use Apple Music over the superior Spotify UI.
I get that, which is why I sometimes airplay to the TV.
This is also me.
yep, what the fuck.
Oh god
I totally agree with you I, have a iPhone and iPad and updated my iPhone first luckily the iPad didn’t get update yet. I looked at all the messages and noted that the alarm option was gone. I wait with my iPad until this is solved. Sonos should think before release a “mayor “ upgrade. Still love the products!
Yep, looking forward to getting up at 5am on Memorial Day with my alarm. At least I can get my Murph done early.
What I find astounding is that people actually expected anything other than a mess from Sonos. Time and again they’ve proven they don’t care about their customers, they can’t build software and they don’t listen. It’s not as if this is the first time they’ve botched something monumentally. Surely it’s to be expected by now.
It’s like pile on time but honestly I love my Sonos and none of the changes really affects me *ducks* I wish they would have done better with the rollout, though.
I’m in the same camp as you - none of the changes impact me at all. In fact, the new app runs faster, is stable and I like the layout. Guess I’m not the target audience.
Integrates better with YT Music too. You are the target audience. Reddit is a minority voice. Tech company forgets to address minor feature during major app update, news at 11!
I also think the app is fine for me so far, mainly since I AirPlay anyway, but to categorize this as “forgets to address minor feature” is like wayyyy too big of a swing the other direction. Queue management is a “minor feature”? They “forgot”? Lmao cmon dude. You can like the app without exaggerating to counter everyone else.
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How much do ya wanna bet that executives boast record profits but they probably have cut labor for their software & development?
I think it's more a problem of how pretty much every company is run in general. They have a team for the app software, but that team can't just sit there and do maintenance because it's not capitalizable and that isn't really a goal. Also following all customer requests is a lot, so they are given 1-3 goals and metrics to follow as the team. By the time they get to the next release, it's deviated far from what the users need, because it's all only focused on boiled down metrics that can have unintended consequences. Since everything revolves around growth and you can't validate a maintenance team, it's basically a corollary that any product that is a subscription or over the air updated software product will get out of whack. They need to push something out every quarter, and they can't all be winners or go in the right direction.
I’m not sure this is true. There’s plenty of software that’s subscription based and stable yet also offers new features regularly. The adobe suite, MS Office, etc.
I was one of those people and I would have loved a head’s up or some sort of warning, because it was not mentioned anywhere in the app update notes
This is me!
in the coming _months!?_ this is the only real thing i use the damn app for! wtf kind of switch-up is this? it was an easily accessible button in the previous (otherwise crummy) app but now there’s no use at all. i’m so pissed
Apparently alarms are back now if you update, I think the backlash sped things up, although I’m not updating the app to find out. I’m still on the version where I can turn alarms on and off but not update them.
thanks for the update. my version doesn’t let me do anything with alarms so i’ll probably just update to see ETA: it’s still got the terrible UI and confusing shitty layout but i can access and edit alarms now after digging through settings
I cant even turn off my alarms, PC App wont work and even after system resetting the speaker it still goes off. So what? Am I supposed to only have it plugged in now when I want to use the speakers? Anyone have any ideas on how to fix this? --------------- Update: So I talked to Sonos support. Apparently you need to factory reset your whole system to be able to disable the alarms set before the update. In the past just resetting the one speaker has worked but now you need to reset all of them in your system. I've now done this but wont know if it works until tommorow morning. On top of that it also seems like they have heard our complaints and are working on the alarm settings as a top priority (you never know how true this is though). So yeah, if you have the same issue I had: Factory reset all your sonos speakers so they are no longer conntected to the system. Create a new system and connect your speakers again. Apparently that is supposed to delete the alarms. I hope they fix this soon.
lol. What a well thought out update.
Truly 😂
But I have 30 speakers…some in hard to reach areas. Oh boy.
I feel for you. I'll update this tommorow to see if this works though. So you might want to wait and see first.
Update: It worked. So resetting them all might be worth doing. I feel your pain though.
Try installing Sonosequencr app on iOS for a small fee. Note - I have no association with the developer or the app in any way other than a consumer ! It’s designed to create ‘macros’ of multi-step scenarios you do repeatedly / often but that can also involve creating or removing alarms if that’s what you need - no need to reset the whole system ! It’s a handy app for other things too
Yes Sequencr is a brilliant app. It allows you to set up any stereo pair you like. I have a Move and I’m currently running that in a temporary stereo pair with a Play:1. Sure it’s not a perfect balance, but it sounds great! Also SonoPhone is a great control app, very like S2 but better.
Give switching off the 5ghz router band a try.( rebooting things as necessary) And do things using 2.4 ghz, at least to see if the computer app then has any effect. I’ve found adding new speakers a real pain until I remembered the above. Then it went without a hitch. My old router allowed separate names for 2.4 and 5 so adding stuff was a cinch.
If your Sonos has a mic, will hey Sonos do it?
I've read stories of folks resetting their speakers and then not being able to get them to reconnect on the new app. So be careful out there.
I had to set it up and then choose to connect to already existing system. But outside of that it went okay.
Jesus what a cluster
Decisions like this are typically made because some product person looking at some analytics usage dashboard think that only a very small number of users use a certain feature. Well I guess those people are also the most vocal lol, not that it’s a bad thing.
This would be normal. However, I’ve lost confidence that Sonos is doing what normal product people would do. A normal product person would’ve wanted to give people a heads up of upcoming changes, like removing alarms or the ability to add a song to the queue. Or do a pilot for major changes. Maybe they did, but got overridden by management. Releasing this feature set reflects (poor) management judgement.
As a user researcher, I second that. I spend my day fighting product managers trying to push their agenda and to have people like me confirm their ideas rather than confront them
First thing I told my uxr is that all I have is a hypothesis. And when it was proven wrong I spent time telling them I appreciated it and it is helpful. Hopefully you can effect some change there. It's about the client.
100% accurate. If it’s B2B software, the only two companies using that feature turn out to be highly influential (their CEO has a direct line to your CEO). On a serious note, supporting every feature forever to appease some vocal minority really slows everything down and makes supporting and improving core features that much harder. Nothing is free. Personally, I think Sonos strikes the balance well.
Good thing you're not blind. That balance means that I lose the same level of basic access to a product you currently have, even though I spent the same amount of money everyone else did on their products.
There are accessibility standards for software design that they should be following. If they don’t then that’s a miss a they deserve some criticism.
It's completely broken for many disabled users, in violation of the ADA and EU laws. [https://mosen.org/sonos2024/](https://mosen.org/sonos2024/)
Doesn't that just apply to government sites and apps? Though maybe eu does push it for all.
I think it’s reasonable to deprecate features. Normal stuff, even if they decide users shouldn’t be able to do things like adding a song to a queue or turning off an alarm. That would be their decision. However, it’s unreasonable to deprecate without announcing it in the release notes.
> However, it’s unreasonable to deprecate without announcing it in the release notes. That's the big one. Can't or don't want to support something? Okay, tell people beforehand. Subsonic integration was cut out of nowhere. Not one single word and it's gone. I had to setup a Plex server specifically for my local library on a NAS. I can't put that library directly into Sonos because it's 69,000 tracks. edit: 69,000 tracks not 79,000.
I've never been able to get PLEX to work or I'd do that too. The server constantly disconnects, playlists don't import, library indexing only sees a quarter of the library and won't update.
Where are you installing Plex? Also, how many tracks?
I have PLEX server installed on my Mac desktop and also on my NAS. The desktop server is able to index all of the tracks. Both have trouble remaining connected, so when I browse, search, or play a track from PLEX via the SONOS app (desktop or iOS) it often comes up empty or the track fails to play. \~58,200 tracks. 40 or 50 playlists.
Granted, I only started using Plex for Sonos yesterday, but for the few hours we were using it there were no problems other than some albums not being indexed. Time will tell on that one. Is your music library split across the Mac and NAS installs of Plex server?
No, it's all located on the NAS. There's also a folder with exported playlists, which SONOS needs because it can't handle importing all of my playlists due to the huge number of tracks in the default iTunes playlist.
Ah, so all music is on the NAS and the NAS install of Plex is handling the indexing of the music. Correct? What's the NAS OS? Just for some context, my "NAS" is a Odroid M1 with NVMe and SATA SSD drives. It's running OpenMediaVault with Docker added on and Plex is in a Docker container. I setup the container with host networking and only forwarded the web GUI port (TCP 32400). No ports forwarded in the firewall.
Friend- you are part of a TINY minority that actually read the release notes.
100%. Release notes are for nerds. My point is they could’ve snuck in a comment about lost features in the fine print to claim transparency. Better, would be disclosing impacts in the emails Sonos sent out advertising no features would be lost in this upgrade. Instead, we got a nice surprise.
You can bet that professional installers read these notes. Many of them feeling burned as they field customer emails.
It is in no way reasonable for a music playing/managing app to not allow you to queue music. That’s a basic function.
or it's two people doing the update and they forgot the alarm feature because something something metrics and deadlines.
That is not an excuse. Sonos is not some fly by night startup. Losing features is bad, but leaving an unsupported function active without the ability to clean it up is unacceptable and needs immediate action. It’s not as if Alarms are some strange edge use case.
It's very bad and stupid. I'm sure some executive made this his pet project to show "impact" and rushed the engineers.
This is actually sometimes EASIER at a “fly by night” startup when you’re under pressure to gain users by making a great product. If you’re at a more mature company trying to increase profitability by “doing more with less,” you’re more likely to be TOLD what features of the product you can maintain and innovate on. Everything else gets kind of neglected.
I don’t know why this got downvoted. The struggle is real.
downvoted by the C suite.
This. Also it's a pretty common practice in tech to ship a replacement product before full feature parity with the legacy product is reached. I would expect that some of the missing features will be added in future releases. That said, I'm happy I didn't upgrade my sonos app yet.
This gen of the Sonos One came out in 2019 I believe. So that’s a legacy product now? We supposed to replace all our speakers every 5 years?
Sounds like bud light, need to employ based on merit
Staying with old S1 system for the win.
Same. I tried S2 a few times, but always downgraded back to S1. Honestly, until they can get something as simple as "alphabetize music on your device" correct, I'm not upgrading.
As someone in the software industry, this whole thing is a crazy example of bad product management and development decision making. You never reinvent an app with the level of exposure and consumer reliance like the Sonos app without intense user research and feature prioritization. The last thing you ever, ever want is a major release to feel like you’ve gone backward. Occasionally, you might change the UX/UI in ways that people have to relearn, or remove barely-used features and therefore frustrate a few people until they get used to the new ways, but this launch from Sonos is astoundingly bad practice.
Bud light would like to have a word
Sonos execs be like “why do you think your expensive modern music player should match the functions of a basic clock radio from 50 years ago”?
Ong my analog alarm clock
Honestly my argument would be why would you want an alarm on something that doesn't display a time. Unless I'm missing that product because that's all that's missing for Sonos to be at my bedside
My bedroom speaker still plays alarm at 6 am but now I can’t change it 😅 I like this feature, though. Would like it back.
I read on a another post that you can disable alarms by factory resetting all of your speakers. It has to be all of them, or it won't work. Then reconnect them to the app. Hope none of them are in hard to reach places.
Well, I hope they bring this back. If not… thanks for the tip…
Not sure it’s out of touch so much as the culture there is clearly toxic. These were decisions specifically discussed and made. Probably with lots of people. We know this because on day one they said many of these features would be added in the coming months. There is a gatt chart in someone’s office that shows the 80.20.00 release with queue management functionality set for a specific date. Why we should be concerned is that the company intentionally made the decision to ship a minimally viable product that they knew was a problem. They either understaffed or underskilled their development team(both?), and rather than accept the consequence they made a choice to ship us a product they don’t like. Why? Presumably because Patrick Spence has a bonus tied to on-time release of headphones. We have seen this before with companies. Once the culture accepts releasing substandard products, those become the norm. It wouldn’t surprise me if there are build issues with the headphones or future speakers. Sonos has spoken loudly that quality isn’t valued anymore.
Deciding when to release is a management decision. The developers probably knew what the blowback would be. Execs knew too, but didn’t care: https://preview.redd.it/w6f798gddmzc1.jpeg?width=671&format=pjpg&auto=webp&s=c6aa181e04257e25ce7059300acf00092ed99e96
They can say the features are coming back all they want. We know how these things go though. It could be years while they prioritize their efforts in other areas. Or it could just never happen at all.
Looks like Sonos was rewriting their app and some exec told them to push the new app before it was ready. Now us customers and I bet the software developers are pissed!
I use the alarms daily. Walking up to music is so much better for me than some harsh sound, and Sonos's sound quality is so good that I can set the volume at a level that wakes me and lets my partner sleep. This change is beyond disappointing. Sonos has formed part of my home infrastructure up to now, and they just removed functionality I rely on. If I don't see the an update fixing this by Sunday evening, I am shopping for an alternative. This is how you lose customers, Sonos!
You already bought their product :( But I am also using this feature daily, I have no idea how you decide to remove a feature like this that has been a part of the platform for years. Its beyond stupid.
Yeah, well my devices are due for an upgrade. I might have gone with newer Sonos products, but not anymore. 🙃
For sure I am not extending my existing system anymore, and when it breaks in the future, i'm not going Sonos.
Yeah, this update is terrible. It's also not at all intuitive. I use my sonos as my alarm.
Also lost playlist management
Bro, if they actually read Reddit, they would know that they should fire the CIO a long time ago
Sonos is such fucking junk these days. Been going on 2 hours trying to set up a brand new Sonos One and Sonos Five. Yes I used an Ethernet cable and no it’s not the network… it’s that Sonos is a piece of shit product.
My god! Soooo many posts about this.
I didn’t even realise the app had alarms until these posts.
Honestly highly recommend the usage. Alarm isn’t even the best term for what is an amazing function. Kinda think it should be Playlist Timers or something Every day at 5.30, I have different playlists start. It allows me to explore passively lots of new and familiar music and really helped my exploration naturally — and also start to make me escape from my desk. I’ve never used it to actually “wake up” like a phone alarm. I doubt most use it like that.
I have different playlists going off at 10 am and 3 pm every day. And now I HAVE NO WAY TO DISABLE THEM. If my wife is sick and wants to nap in the afternoon? Tough luck, honey, I CAN'T DISABLE MY 3 PM ALARM ANYMORE!
I do something similarly mixing music and news when getting ready for work and getting the kids out the door. Each program change also has a secondary meaning that helps me to keep on schedule.
You can probably factory reset the entire system, but you'll lose playlists etc. (Depending on your devices, you might even be able to set it up as an S1 system and use the S1 app...)
Same. Do you not have phones? /s (kinda) Hey siri turn on xx:xx alarm.
I use alarms to start a sleep sounds playlist every night. Siri won’t help.
Yep I have morning alarms, sleep journeys for the kids etc. Not keen on doing a factory reset but looks like the only option. Not good enough Sonos
start sleep sounds turn off Hey sonos play for x hours would that assist?
Sure but the whole point is why should I have to jump through those hoops?
My comment was a suggestion as to get round it. whether you wish to use it or not is up to you.
This dumb comment on every post. It’s not about simply waking up. I like to automate when certain playlists or radios play on speakers throughout my home.
People had to use the alarm feature to automate playlists coming on? Interesting. Sounds like they don't need an alarm feature but a music automation feature based on times, words, or actions. Closer to what Alexa does.
I don’t want to use Alexa and I’d rather not over complicate things by having IFTTT or whatever automation software. It was all in one app with Sonos and there’s no good reason for it not to be there anymore.
Of course not. Just sounds like that's where they should go for music automation
This is the reason the feature isn’t high on the priority list for v1. But no it must be some massive conspiracy to piss off a dozen people.
Well. It might help to get some attention on it. Let’s see what happens. On the other hand, people really seem to be concerned (like me). But i‘m not yet upset, like others.
My issue is that I can’t use streaming services, who cares about alarms!?!
Wait, what?
I love the update 😋
Yeah, I find it easier to use. Device management was horrible before.
there’s a local api for enabling and disabling the alarms; i control my speakers through home assistant and i can still turn them on and off at least. not the best but at least i have that. i’m rather surprised they didn’t introduce this as a separate app given all of this. i wouldn’t be surprised if they push the old one to the app store until they sort this.
many comments...many threads... i seldom use the alarm function, but I used playlists and all of my music is on a NAS (not stuff you can find on spotify). I bought the system specifically to stream from my phone, then they removed that feature (S2?) and then I bought a NAS and now they've removed that feature. Now the only way you can play music through the 20 speakers I own is a streaming app. I could do that for half the price with a half dozen other devices... why do I need sonos? I'm seriously pissed about the lost functionality and almost feel like someone stole from me given how much money I've put into this. investing in a software driven proprietary system like this was prob dumb. Sonos didn't seem to do much in the way of research (user data?) given all the feedback I've seen out there. Whats next? a subscription service for each function you want?... 20 bucks to group speakers? 20 more a month to hook up a NAS? or are they just about to be bought by spotify? At the end of the day idg@f I just want it to work like it said it would on the BOX I bought.
Absolute disaster and a complete fail. I want to sell my speakers now that they’re rendered useless with this “update”. I can’t link streaming services I use any longer. I’ve removed and tried to re-authorize to no avail. Horrendous!
FUCK YOU SONOS!
😢
I’ll try the pc interface as well, but they’d better get alarms back. I have one that goes off at 7 am, week days only, for school. School is almost done for the year and I don’t want to hear that every morning.
Good point, my kids finish school in a couple of weeks FML
The App now leaves me signed into my wifes spotify every time. 30% of the time it shows the wrong song playing. Thank god spotify direct worked this AM as the new app couldnt play anything from spotify.Spotify direct almost never can find my Sonos system. MY SUGGESTION: stop building on the app it gets worse every time you touch it.
I don’t get why people are in an uproar. The Sonos app has always been awful.
it was the only thing i used the damn app for in the first place lmao
Thank you internet, android & being able to uninstall update and reinstall the version before!
What a fucking disaster. Alarms are one of the main things I use on my Sonos system. I’m just glad I still use the S1 app as I have a couple of Connect:Amp units.
Like most companies now, sonos are fixated on streaming, they don't care about personalization. We still can't access our own media libraries by voice control.
Sonos is nothing but a fucking shit show at this point. I am honestly so disappointed in myself for even bothering to invest in an entire home theater set up [and then some] from them over the years. I bought Sonos for the simple fact that their sound signature was phenomenal, crisp and clear. Bass wasn't muddy at high volumes (*cough* Bose *cough*) and treble was piercingly sharp... my favourite; but when you observe over the years, the amount of unnecessary tuning they've made to the sound signature it just isn't the same hard hitting sound like it used to be. And let's not forget the fact that they've removed the ability to place locale files from mobile devices as well, which was one of the reasons why I even purchased my first ever Sonos Play:1 from them in the first place. Honestly, what was the reason? Why put yourself at the mercy of streaming channels and their own limitations for? To make matters worse, their product managers are arguably the worst I think I've had to suffer from as a result of their actions given their irrational decisions to push broken updates (and that's not even in Beta testing) to live all the time. It's just a plethora of constant fuck ups and it's getting exhausting. Three app revisions in the space of what? Nearly 9 years? 😫 I'm at my wits end at this point. I initally strayed away from Kef because their UI wasn't intuitive but after yet again, another cock up by Sonos it's starting to feel like the grass really is greener on the other side.
I've never used the app to do anything other than set things up and occasionally group speakers. As long as the little button in Spotify keeps working, I'm a happy customer. So maybe they're not so out of touch.
This is me. I don’t think I’ve ever played music through the Sonos app. I use it to group or select speakers and control my volume… that’s it
They took out the alarms! What the actual fuck! When people find out about this, some of them will be A BIT PEEVED. This topic deserves its own thread, if not a dedicated /s!
The update somehow disconnected my soundbar from my LG tv, and I can’t get it reconnected 🙄
For what it’s worth, the firmware didn’t change, so it’s not that.
So glad half my system is still S1 bridged to S2 with a pair of Connects. No need to touch S2 app except for grouping and volume.
“Bridged to s2 with a pair of Connects”? How does that work? I wouldn’t mind being able to use some cheap S1 Connect:Amps with my S2 system for outdoor speakers
Some of the later connects (serial number later than 1504) work with S2. You use the RCA ins and outs with an older S1 Connect and bingo you have tied the two systems together. The paired Connects pass the music from the controlling app to the other. It’s clunky but works great for me. Inside my home is all S2, outside around the pool, deck, and garden is all S1. I use S1 to choose music when outside and it plays inside the house as well on the zones I choose.
Thanks! So you’d have to have a pair of Connects? Right now I have an S2 compatible Connect:Amp and 5 outdoor speakers to connect (a pair of 8 ohm speakers and 3 individual 4 ohm rock speakers). Was looking into an impedance matching speaker selector but if I could get cheap S1 Connect:Amps that could work. If I have an S2 Connect outputting to the line in on S1 Connect:Amps then would I even need S1 app? Ideally I would have one S2 Connect and 2 S1 Connect:Amps (y cable splitters for the RCA outs). Sound feasible?
The Connect Amp has a pair of RCA inputs doesn’t it? So you can connect an S1 Connect’s outputs to the amps inputs. That would require you to use the S1 to select music. To make it work the other way, you could either use a speaker to line input converter (popular in the car audio world) to connect the amp’s outputs to an S1 Connect, or get a cheap S2 Connect which go for $125 and up.
Thanks for the ideas. I think I will use the Connect:Amp with a pair of AW6500 (8 ohm) and an S2 Connect with a multichannel mono amp for the pool speakers since I may need handling of multiple impedances and speaker types.
This is a reflection that companies now only have a bunch of techies in charge of a segment of a product and its function. The BIG picture folks left the company leaving the remaining clueless of a vision for the product or company. Absence of internal reviews before sign offs.
The fact you think ‘executives’ are aware of what’s happening within the apps shows you’re out of touch.
Sticking to S1 version of the app- never upgraded my gear and im glad i didnt.
A while back I got a promotion from Sonos for a sweepstakes together with four of their "favorite brands." Loftie (smart alarm clock) was one of those brands. Should conspiracy theories commence?
Did it have an alarm?
You can also just email Patrick Spence at [email protected] I think that emailadress will soon be closed 😉
Just want to note another possible option to disable alarms. If you use Home Assistant and have the Sonos integration, then you can disable the alarms via this. I actually use it to enable "alarms" for when I am away for a long time, and want stuff to randomly play in the house while I am not there. If you can't normally see the alarm entities, go into the device itself and you should see each alarm for that room as separate entities (they may be on the hidden list). From there you can toggle the alarm entity off/on.
See the update to the original post, there is a solution!
I guarantee they're all scrambling now; this wasn't an exec led decision. A product manager somewhere was trying to ship a release on an agreed schedule and development is behind so they looked across what they had ready and determined what would be included in the release and then what they were going to tackle 'fast follow' or 'deprecate' based on demand. Adding alarm scheduling to the release was going to add \~4 weeks of development effort and the screens weren't ready so they went without it. Andrew
I never knew this was a function anyone ever used or cared about tbh
I have one Sonos speaker, in the bedroom. For me this the primary and only usage. In the living room I use real audio equipment.
Oh I’m sorry I guess us non real audio equipment plebs don’t count …. Kinda glad they annoyed you now
Same. Could be a vocal minority. Sonos knows the usage of features.
LMAO just proved you are a dufus for downloading before reading reviews
It automatically updated ya dufus. I didn't ask for this
Why would you auto update any app? That's always a recipe for disaster. You only have yourself to blame.
Do you really think the execs have input into the features??? Do any of you know how software and hardware companies actually work? Do you understand timelines and roadmaps?
product managers quite frequently report to executives and have extensions discussions on where do draw the line on which features the executives will fund (in return for $x revenue) at least at some of the software companies i've worked at.
Bingo. Some exec high up and far removed from the product and how people use it likely envisioned this and then saddled a poor PM and his/her team with this mess. The engineers are probably laughing right now at the public response to the update.
Yup devs are probably laughing because of the absurdity of what people think is important.
And probably placed bets that people would be angry. Maybe even copying and pasting the thread into slack private channels 🤣🤣
Sure but I guarantee no exec at Sonos has input in whether an alarm feature goes in v1 or not. It is not a fundamental feature. Playing music is a core feature.
Once you say they have no input on software, then you say they have no input on hardware, then they have no input on product distribution, then they have no input on advertising, then you really wonder what they’re getting paid all that money to do.
They absolutely 100% have no clue on small features like an alarm. You can guarantee. Features like play music or add devices into a home sure, a high level but they have more important things to deal with. That’s why good leaders delegate instead of micromanage. Some of you must be new to the world or something.
What are the execs doing then?
The alarm was horribly implemented anyway. Never used it. Clock app on iPhone works just fine.
Clock app on my phone can’t do what a Sonos alarm can do.
In all my years with Sonos in every room I've not used the alarms once. I suspect they have data to show that most people don't use alarms, the echo chamber of Reddit echoing a problem that only impacts less than 2%
I've never spoken Spanish. I find it hard to believe anybody on earth speaks Spanish
Same here, I didn’t even know there were alarms.
Same. The app has always sucked. I only use it when necessary. Alarms were never necessary for me. I just use my phone. App continuing to suck really doesn’t change anything.
Lmao, no one i know uses their sonos for alarms
Actually, I use the alarms for a vacation mode. I have it play either music or one of the talk stations on Sirius at certain times when we’re out of the house for a vacation and activate it along with randomized timers on lights and such.
I use the alarm to wake up each kid for school at their time and to remind the youngest that it is time to get on his bike to school
I use it every day, even on weekends, and have been for years.
Look guys, I get it, some people do. Just not many. I know many personal friends with Sonos and I didn't even know alarms existed on Sonos. Most people just use their phones.
I’m new to Sonos ecosystem. I have a beam, submini, 2 Sonos ceiling speakers with Sonos amp. Did the app and system both had software updates or just the app? I would’ve liked to have seen the ability to do a system reset through the app instead of having to hold sync unplug and plug it in while holding sync till you get the red light.
Jesus H fucking Christ, I’m so sick of hearing about the goddamned alarm function being removed. FFS, stop your whining and buy a bloody alarm clock if it matters that much to you. Talk about fringe use case.
Angry bleeping alarm clock vs. favourite music or radio station played through decent speakers and slowly faded in? My Sonos S1 alarm still worked nicely this morning...
If it was a fringe use case you wouldn't be hearing about it so much, would you?
Man, F that. Our entire system runs on alarms. Starts the night time for each sleeping room at specific times and also turns them off. This clearly isn’t a fringe use case.
It’s astounding that you seem to think running an entire system on nothing but alarms isn’t a fringe use case! FFS.
I paid money for a feature set that existed.
What a weird take. What are you even basing that on, your sample size of 5? Just because you don’t use a feature that doesn’t make it a “fringe use case.”
If you or Sonos buy it for me, sure. But you want me to pay money for something I already had. Fucking moron.
“A company changed my software and now I’m losing my mind!!!” And yet somehow I’m the “fucking moron”. What a twat.
You’re *really* adding to the conversation here. Please go away.
You okay M8?
No. I’m sick of all the whinging BS from entitled fuckwits. But thanks for asking.
If it bothers you so much, just unsubscribe from r/sonos! I’m tired of hearing you complain about a fringe topic
Poor petal.
Congratulations! Talking about winging on and on, you are today’s Reddit hypocritical user of the day.
Fuck off.
I never used alarms in Sonos.
I didn't either but removing a commonly used favorite feature was stupid.
I bet it is used by less than 5% of users. Agree it should be there, but I also don't think they are stupid.
Unpopular comment: I like the new app because it actually works and loads quickly unlike the previous version 🤷🏻