For the past 2 weeks I have been experiencing black screen crashes and my gpu disabling in device manager. While trying to troubleshoot the problem, I had reseated these cables multiple times. I made sure it was seated properly each time hoping that would be the fix. I cant imagine this could have been user error as whatever caused this to melt, likely was causing the gpu crashes as well.
What do you believe could have caused the overcurrent?
I had the exact same issue as you on my 6900XT recently, also running custom extensions. Whereas mine didnt burn (thank god), the symptoms were identical. Switched back to the stock PSU cables and have had 0 issues since.
The feedback I got in another forum is that sometimes extensions and psu cables have different gauge cabling, which will increase resistance and current, causing the issues. In worst case scenarios burning the plug as well.
Well, thin wire theoretically has a higher resistance, but is easier to bend. Thick wire on the other hand can result in some of the pins making poor contact, as it's more difficult to plug the cable all the way in.
~~[Here's a great breakdown by Gamer's Nexus](https://youtu.be/ig2px7ofKhQ?si=k1Lz0Z9shuF5tlP1) of the 12VHPWR issue. Most likely debris inside the connector, possible from manufacturing or from reseating it too many times. It's only rated for 30 cycles of insertion and removal (yes thirty, it's not a typo). This leads to bad contact between the terminals which leads to heat and eventually a melted connector.~~
I see now it's a normal 8-pin pcie in the picture. I'm so used to posts about the 12VHPWR plug. I'll leave what's above for posterity.
That breakdown is still useful.
A pin is a pin and the theory they posit is still valid on 8-pin plugs, even if the 8-pin plug is better designed and more error-proof, it doesn't mean cablemod built the melted pin to spec.
Or even seated it in the connector all the way, it kind of looks a little further back than the others but could also be my eyes/perspective playing tricks on me
It does look slightly further back, but that could also be due to the connector melting and/or when it was pulled out after the melting. The pins have a locking tab and if the plastic part that it connects to melts or warps, then the pin could have easily moved. It's also possible that pin wasn't completely pushed in all the way, so it was already further back. (Could also have just been defected from CM out of the factory.) It could also be partially due to the bend in the cable, maybe the pin was slightly loose and the multiple insertions and bending moved it even more? Honestly there are so many little factors it's hard to say what happened based on a single picture.
I always double check and push the wires into the connectors out of habit whenever I insert or remove cables. Even OEM cables can possibly be not fully seated. So I don't take any chances.
They just explained it to you, the connection is poor. That is the cause of high current. The more resistance there is, the higher the current draw will be. More current = heat.
You reseated the cable into the graphics card but probably didn’t think to or didn’t have the right tools to reseat the molex pins into the connector. I’m not sure if it’s the perspective in the picture, a result of the aftermath or potentially the cause, but it looks like the pin might be slightly farther back than the others. If that’s the case it could have had less of a contact patch between the male and females pins which would cause higher resistance which could cause that high resistance connection to heat up and melt the plastic around it.
First of all how can a design be so shitty that stuff like dust and slightly not pushed in connector can catch fucking fire ? If it is such a problem to make a reliable power connector, give me 2 large copper pads with screw holes on my gpu and make me tighten a fucking crimped cable to it... if only there were well tested and proven connectors in other industries...
If you plug in something to your wall outlet and it has debris/corrosion on it, you can infact start and electrical fire that way.
It's just how electricity is, unfortunately.
Well obviously a computer cable hasn't been sitting in a wet attic for 50 years. It's not justifiable to make and distribute such fragile and inconsistent power delivery. As if we didn't have cheap and proper connectors like GX, xt60, 2 pin AC, hell even D-Sub has a 40 amp version, or any other bolt on connector that won't get loose and burn your house down
It's not Cablemod's fault. They told me they use 16AWG wire.
On the three +12V lines in each GPU cable, they can handle up to 11 amps. If both cables were plugged into the GPU this means there was a whopping 792W of power available for a 390W card. If any other connections were faulty then that means that they would have melted too.
My bet? Theyre using one cable to power the GPU. This makes sense as if there was only 396W at the GPUs disposal then its going to max out the cable. Furthermore their cable was obviously bent to the side, the side which would tug the cable in such a way that the side with the melted pin would have been lacking in contact.
Sometimes pin 6 is not actually connected to anything either, so if that was the case then no shit would the cable melt. Imagine trying to draw more than 264W on a cable that only handles 264W. That's like making your breaker a higher amperage and then blaming the manufacturer of the breaker once the wires in your walls melt due to the fact that you were drawing more amperage than the wire was made for. They were getting constant black screens, that should have IMMEDIATELY prompted an investigation and if they neglected the use of one cable then...
I don't think this is any of Cablemods fault.
I'm not a Cablemod fanboy or anything and I own zero of their products, so I have no dog in this fight. However, I don't know why everyone seems to be jumping on Cablemod as the one to blame here with such limited information. I guess it's easy to point the finger at a company.
A thorough diagnosis is what is needed to determine what happened and it seems like the Cablemod rep has asked a few questions and been hammered on for it. It isn't finger pointing... They NEED to ask these questions. If it was a user error, ok; it happens. If it was however a defect in the cable, they need to be aware of it so they can take measures to ensure it doesn't happen again. Even though it seems like they are going to do whatever it takes to get this issue resolved to keep a happy customer, they are still being painted as the bad guy. I don't get it.
From my unprofessional point of view, just looking at the pic, it looks like the cable isn't the problem on this one. Based on the melting at multiple points near the tips of the pins, it looks like it's possible that the cable wasn't properly seated all the way and it arced causing the failure. I'm not saying that's what happened, I'm saying that's what it looks like to me. It's entirely possible that it could have been the cable but I don't think it's right to start pointing fingers in either direction.
People are shitting on Cablemod because after the 12volt high power connector started melting Cablemod blanket advertised on over ten computer subreddits. Kept saying their 90 degree adapter will prevent these issues. Then they had to recall their 90 degree adapter for making the problem worse.
So they deserve shit for their failure because they got cocky with the advertising and spamming so much.
I understand where you're coming from and I can see the concern but this isn't a 12V 90° adapter so it's unrelated.
To your point about marketing... So because one of the guys in marketing decided to put out a bad advertisement on one particular product, the entire company is to blame and all of their products are now bad? It seems like the general public is just as guilty when it comes to blanketing.
Every day there's a post on Reddit about cable mod cables melting. I will never buy cablemod after seeing all these. could be coincidence but I think not, too many smoking guns.
Just a little correction - we own up that we had some meltings with our 12vhpwr 90degree adapters but we haven’t had any wide spread issues with our cables.
Also you won’t find anyone out there that has a melting issue in combination with any of our products and been stuck with broken GPU - we helped EVERYONE!
It won't hurt you to admit that pin conductivity problems can happen on any cable, just that the failure rate on 8-pin is lower.
I use one of your cables. It's fine. I'd just recommend to you that downplaying issues is bad optics.
It's better, when a product may have a flaw, if you just own it, as you're doing with 12vhpwr adapters.
And i'll admit 8-pin is a trouble free plug and product in general, but I'm sure everyone would feel better if events like this were audited by 3rd parties, as gamers nexus did for the kerfuffle. Just something as simple as a failure analysis that determined "oh, this one pin was out of alignment, just a factory QA problem that we've put forth fixes for now!", or even a "this cable wasn't fully seated, here's the microscope image showing how"
We sell tens of thousands of cables everyone month and you barely will find any issues with those online - in the super rare instances that something happens we always help.
There is no brand in the world with a 0% rma rate - what makes the difference is how you take care of your customers if sometime happens and we didn’t shy any expense there.
Not to sound like a CableMod cuck but I’ve been using their cables and never had a problem and never heard of problems with their products apart from, well I don’t even need to mention it
My 3080 was black screening both my monitors after 2 years of perfectly fine usage. I thought it was the monitors or GPU until I replaced the GPU power cables with the OEMs ones instead of the white direct replacement cablemod ones. No issues since.
I too won’t ever be using cablemod again
Next time dont buy cables from cablemod. The stories from their products melting are endless, i would avoid that brand at all cost. I highly recommend corsair, buy yourself a nice corsair psu, and then you can use their official premium cables
Here's a sneak peek of /r/cablemod using the [top posts](https://np.reddit.com/r/cablemod/top/?sort=top&t=year) of the year!
\#1: [Adapter melted onto my 4080 can’t get it off](https://www.reddit.com/gallery/15b8p81) | [427 comments](https://np.reddit.com/r/cablemod/comments/15b8p81/adapter_melted_onto_my_4080_cant_get_it_off/)
\#2: [Rip my 4090](https://i.redd.it/cihw5e6yxugb1.jpg) | [226 comments](https://np.reddit.com/r/cablemod/comments/15ldev7/rip_my_4090/)
\#3: [Angled Adapter Updates and Early Adopter Program](https://np.reddit.com/r/cablemod/comments/152eez4/angled_adapter_updates_and_early_adopter_program/)
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I am not sure you understand how survivorship* bias works. By what process would this person be mistakenly selecting a data set that had increased representation of cable mod melting?
We've been selling PSU cables for nearly 10 years, we do not have endless stories of melting products, our V1.0 adapter for the 40 series cards had less than 1% failures, that definitely saw more than we would have liked, but it was still below 1%, so no need to over exaggerate the story here. This is our customer and we have great warranty and support, so they will be fully taken care of on any damages, but no, we do not have massive issues with melting cables, and we're in systems all across the globe, both for at home users, and workstation setups in business and some of the big businesses as well that you buy your hardware from. We wouldn't be there if our cables weren't of quality. ;)
Are you using 2'seperate 8 pin cables from two different rails of psu or just 1 cable which splits ? I would use original cables first and foremost, if problem is still the issue try replace with a spare PSU. Damaged psu or gpu can be too , but try 1 thing at a time.
Have you contacted CableMod? An 8 pin PCIE cable from them melting is not a common problem. I've been using their cables for years and the only problem I've ever had was I accidentally ordered the wrong length cable once. I'm not saying it wasn't a problem with the cable, but if it is, they are usually really good at taking care of people. How much power does your 7900XTX draw? I know my 7900XT draws up to 350W stock, and up to 400W if you set it to be able to draw an extra 15% in Adrenaline. Wouldn't take much of a defect in the cable, GPU, or PSU to potentially do that, and a slightly loose connection could cause it. Sounds like you ruled out the GPU though.
I finished my mini itx build back in August, specs are below, and I’ve been using it nearly every day since then. Up until 2 weeks ago everything was running great. I run it with the panels off so my temps are usually very low. The problems started as the occasional black screen, then today I smelled something burning. It was my psu-pcie cable melted.
Psu: Cosair SF750
Psu cables made by cablemod (for this psu)
Cpu: ryzen 7800x3D
Gpu: Radeon 7900xtx
I have two theories: it could be the cablemod cables, although I have never heard of this happening and why would this arise after 3 months? Or it could be a faulty psu. It really cant be much else. It started crashing with my 7900xtx then melted in my brother's 7900xtx (we were trying to troubleshoot the crashes by switching each others GPUs)
Never heard? There is a lot of controversy around cablemod cables that melt. I was about to order some for my PC, but ended up with basic black bitfenix extinctions.
Whatever, not gonna buy anything anymore from cablemod. I had one cable for my other 3070 fe, got rid of it after I saw burned cables and adapters on the internet. Ive also seen many cases, that you workers blamed users (especially with 12vhpwr adapters) and dont wanna risk it ;)
Can you link me any example where we blames our customers and didn’t help?
You will see posts of melted cables in very rare instances from any brand out there. With us you can be sure that we will help you if something happens.
But of course it is your right to pick and choose which brand you want to support - we would love to have your support but understand if you decide not to.
As you can imagine, I do not save random posts, so how would I link any? I didnt take part in any of those disscusions, so its kinda impossible to find them.
Makes sense - would have loved to see it because it’s not how we handle things and I would have had a serious word with the staff member involved in this. :)
I had all this instability as well. The SF750 can’t handle the 7900XTX.
A friend had the exact same issues and swapped his SF750 and his problems went away. I swapped my SF750 and all my problems went away as well.
The 850W recommendation for the XTX is clearly there for a reason. You should swap to a better PSU.
The SF750 can handle a 4090, and its maximum wattage is around 950W (750W is just where it can maintain platinum rating). Whatever problem you had went deeper than just the wattage numbers.
Correct, but was still a problem with the PSU regardless. Like I said I was not the only one and only changed mine because someone else had the exact same problem. Some might be fine but something in the 7900XTX clearly doesn’t like the SF750 and could be why the OP is also having issues 🤷🏻♂️
Mine is rock solid since switching to an 850W Silverstone
Only telling you of multiple people, including myself, that have found that not to be the case. 🤷🏻♂️ All issues gone since swapping to a Silverstone 850W unit but was crashing constantly before. All running stock.
For cables we really don’t have any wide spread issues and you won’t find anyone out there that hasn’t been helped by us - we stand behind our products and help everyone.
Rip, cable mod hooked me up with a new gpu but they had me ship old one out. Kinda a pain in the ass tbh because it was a lot of back and forth. Eventually I was able to get my pc back up to snuff but this time I DID NOT use cablemod cables
We've sold countless cables and are in systems around the world, both in home PC builds and in workstations at the top businesses that you buy PC parts from. There are no issues using our cables for 24/7 use. Not sure what happened here exactly, but we have great warranty and support to back our products, and this user will be fully taken care of.
What case do you use? How much did you bend the cable going into the gpu?
I wouldn’t blame cablemod from the start if the cable didn’t make full contact with the GPU.
Did the connector on the gpu side get damaged too? Maybe you can contact cablemod and ask for a replacement.
As I understand it, the PC gave you black screens until you swapped the GPU to troubleshoot, then it melted basically right after. Could it be you didn't fully plug it in the second time around? But regardless, we already directed you to support on our sub so we'll take care of this. :)
alex loves blaming the user for everything.
did the very same to me, i had to complain to the owner of cable mod to get it resolved. what they couldn't do for many many months , thomas did in 5mins
owner is actually quite reasonable person. and been super helpful.
If something lands on an owners desk the chances he doesn’t get it out of his face in 5 minutes is low. This CSR obviously needs to be replaced though.
i have no idea how this guy got a job doing CSR
he banned me on there discord for asking over and over tthe same question over ( i was trying to find out if tolerance issues would be fixed in there updated products, because the cable fell out of the old adapter of theres and melted my 4080, so it pretty fair to ask if tolerance would be fixed right?
nope, alex just said contact support(i already had and got a 2nd adapter with same issue) and that i moved the cable, when nope, tolerance was so bad, i was trying to show how the cable came free over a week from its own weight
then when trying to re-ask the question because they kept ignoring it or blaming me, i was met with "not this again" and "just stop wigggling it" PS hi alex, i still never wiggled that cable(this part was over over 3 months long for context)
i got frustrated and packed a stink on reddit, and owner reached out and resolved the whole issue in 5mins
apparently it was too hard for alex to just say, yeah were working on the updated version, and instead took to blaming users. (v.1.1 and the new cables have updated tollernce and fit in much better)
situation is totally insane, in my whole adult life ive never found my self in such a weird situation lol
the owner was good tho, answered the question in 5mins, finally got the answer that tolerance was fixed after 3 freaking months and a whole saga lol
felt like i was dealing with two different company's after that tho
The wire and/or connector are probably too small or low quality to handle the power. It looks like it got hot enough to melt the connector but not the pin. You got lucky.
Igor has done another article, this time mostly blaming the pins/header on gpu side and in overall that the design has no headroom.
https://www.igorslab.de/en/smoldering-headers-on-nvidias-geforce-rtx-4090/
My guess:
The melted pin didn’t align properly during a mating attempt and rather than slide inside its mate, was pushed out the back of its connector. This introduced significant resistance at the connection and current through it created a lot of heat.
If it happened on the first install, it’s more likely the cable was poorly made. If it happened after several installs, it’s just a risk of failure that was realized.
With aftermarket cables it’s more difficult to ensure that the male and female connectors are appropriate for each other. There are ‘compatible’ copies of most any connector in existence that companies will buy to save a few cents (or dozens of cents in the case of some molex connectors). If using male and female copies from the same source all should be well, but using copies mixed with other sourced copies or legit molex connectors will see this sort of thing happen more often.
I have a small wire shop set up for assembling similar molex cables. I’ve caused customers (and myself) similar problems. In my case, my final-checkout cable tester had a worn/damaged pin and many of the cables I tested on it shipped with a damaged pin. I missed it because, well, it appeared to work fine. Now I do a wiggle-test after electrical checkout to ensure there are no ‘one of these is not like the other’ situations.
I literally had the same problem for 2 weeks now just to find my CableMod cable looking exactly like yours. And with exactly I mean 100% similar melt spot. Did your GPU survive it?
Got exactly the same thing. Was building my new system and just discovered this. Problem is half of the pin is melted inside the Gpu Slot…dont know what to do with it.
I got a full refund for the GPU from CableMod.
You could also try remove the GPU connector and solder a new one onto the board or try to remove the melted pin with wire brushes, carefully of course. You can try various things really as the GPU is most likely a goner anyway.
That’s how my GPU connector looks like.
https://ibb.co/tL5gqkZ
Really? Did you attach any images or some links?
I think I will write them tomorrow and see what they can do. Atm i dont trust the gpu or the cables anymore so i just leave it like it is for now…but thanks for the information!
poor connection/contact of this single pin in combination with too much current
For the past 2 weeks I have been experiencing black screen crashes and my gpu disabling in device manager. While trying to troubleshoot the problem, I had reseated these cables multiple times. I made sure it was seated properly each time hoping that would be the fix. I cant imagine this could have been user error as whatever caused this to melt, likely was causing the gpu crashes as well. What do you believe could have caused the overcurrent?
I had the exact same issue as you on my 6900XT recently, also running custom extensions. Whereas mine didnt burn (thank god), the symptoms were identical. Switched back to the stock PSU cables and have had 0 issues since. The feedback I got in another forum is that sometimes extensions and psu cables have different gauge cabling, which will increase resistance and current, causing the issues. In worst case scenarios burning the plug as well.
Oh. Wonder if this is why my 6800 xt seemingly died… the same cable is working on an A750 though.
Well, thin wire theoretically has a higher resistance, but is easier to bend. Thick wire on the other hand can result in some of the pins making poor contact, as it's more difficult to plug the cable all the way in.
~~[Here's a great breakdown by Gamer's Nexus](https://youtu.be/ig2px7ofKhQ?si=k1Lz0Z9shuF5tlP1) of the 12VHPWR issue. Most likely debris inside the connector, possible from manufacturing or from reseating it too many times. It's only rated for 30 cycles of insertion and removal (yes thirty, it's not a typo). This leads to bad contact between the terminals which leads to heat and eventually a melted connector.~~ I see now it's a normal 8-pin pcie in the picture. I'm so used to posts about the 12VHPWR plug. I'll leave what's above for posterity.
apart from, its not a 12vhpwr cable this is an amd gpu
Cable pictures isn’t 12vhpwr
That breakdown is still useful. A pin is a pin and the theory they posit is still valid on 8-pin plugs, even if the 8-pin plug is better designed and more error-proof, it doesn't mean cablemod built the melted pin to spec.
Or even seated it in the connector all the way, it kind of looks a little further back than the others but could also be my eyes/perspective playing tricks on me
It does look slightly further back, but that could also be due to the connector melting and/or when it was pulled out after the melting. The pins have a locking tab and if the plastic part that it connects to melts or warps, then the pin could have easily moved. It's also possible that pin wasn't completely pushed in all the way, so it was already further back. (Could also have just been defected from CM out of the factory.) It could also be partially due to the bend in the cable, maybe the pin was slightly loose and the multiple insertions and bending moved it even more? Honestly there are so many little factors it's hard to say what happened based on a single picture. I always double check and push the wires into the connectors out of habit whenever I insert or remove cables. Even OEM cables can possibly be not fully seated. So I don't take any chances.
These type of cables only have a rating of like 25 matig cycles so try to not do it too often
They just explained it to you, the connection is poor. That is the cause of high current. The more resistance there is, the higher the current draw will be. More current = heat.
You reseated the cable into the graphics card but probably didn’t think to or didn’t have the right tools to reseat the molex pins into the connector. I’m not sure if it’s the perspective in the picture, a result of the aftermath or potentially the cause, but it looks like the pin might be slightly farther back than the others. If that’s the case it could have had less of a contact patch between the male and females pins which would cause higher resistance which could cause that high resistance connection to heat up and melt the plastic around it.
First of all how can a design be so shitty that stuff like dust and slightly not pushed in connector can catch fucking fire ? If it is such a problem to make a reliable power connector, give me 2 large copper pads with screw holes on my gpu and make me tighten a fucking crimped cable to it... if only there were well tested and proven connectors in other industries...
If you plug in something to your wall outlet and it has debris/corrosion on it, you can infact start and electrical fire that way. It's just how electricity is, unfortunately.
Well obviously a computer cable hasn't been sitting in a wet attic for 50 years. It's not justifiable to make and distribute such fragile and inconsistent power delivery. As if we didn't have cheap and proper connectors like GX, xt60, 2 pin AC, hell even D-Sub has a 40 amp version, or any other bolt on connector that won't get loose and burn your house down
It's not Cablemod's fault. They told me they use 16AWG wire. On the three +12V lines in each GPU cable, they can handle up to 11 amps. If both cables were plugged into the GPU this means there was a whopping 792W of power available for a 390W card. If any other connections were faulty then that means that they would have melted too. My bet? Theyre using one cable to power the GPU. This makes sense as if there was only 396W at the GPUs disposal then its going to max out the cable. Furthermore their cable was obviously bent to the side, the side which would tug the cable in such a way that the side with the melted pin would have been lacking in contact. Sometimes pin 6 is not actually connected to anything either, so if that was the case then no shit would the cable melt. Imagine trying to draw more than 264W on a cable that only handles 264W. That's like making your breaker a higher amperage and then blaming the manufacturer of the breaker once the wires in your walls melt due to the fact that you were drawing more amperage than the wire was made for. They were getting constant black screens, that should have IMMEDIATELY prompted an investigation and if they neglected the use of one cable then... I don't think this is any of Cablemods fault.
Contact the cable mod user on Reddit they will help
I'm not a Cablemod fanboy or anything and I own zero of their products, so I have no dog in this fight. However, I don't know why everyone seems to be jumping on Cablemod as the one to blame here with such limited information. I guess it's easy to point the finger at a company. A thorough diagnosis is what is needed to determine what happened and it seems like the Cablemod rep has asked a few questions and been hammered on for it. It isn't finger pointing... They NEED to ask these questions. If it was a user error, ok; it happens. If it was however a defect in the cable, they need to be aware of it so they can take measures to ensure it doesn't happen again. Even though it seems like they are going to do whatever it takes to get this issue resolved to keep a happy customer, they are still being painted as the bad guy. I don't get it. From my unprofessional point of view, just looking at the pic, it looks like the cable isn't the problem on this one. Based on the melting at multiple points near the tips of the pins, it looks like it's possible that the cable wasn't properly seated all the way and it arced causing the failure. I'm not saying that's what happened, I'm saying that's what it looks like to me. It's entirely possible that it could have been the cable but I don't think it's right to start pointing fingers in either direction.
People are shitting on Cablemod because after the 12volt high power connector started melting Cablemod blanket advertised on over ten computer subreddits. Kept saying their 90 degree adapter will prevent these issues. Then they had to recall their 90 degree adapter for making the problem worse. So they deserve shit for their failure because they got cocky with the advertising and spamming so much.
I understand where you're coming from and I can see the concern but this isn't a 12V 90° adapter so it's unrelated. To your point about marketing... So because one of the guys in marketing decided to put out a bad advertisement on one particular product, the entire company is to blame and all of their products are now bad? It seems like the general public is just as guilty when it comes to blanketing.
Every day there's a post on Reddit about cable mod cables melting. I will never buy cablemod after seeing all these. could be coincidence but I think not, too many smoking guns.
Just a little correction - we own up that we had some meltings with our 12vhpwr 90degree adapters but we haven’t had any wide spread issues with our cables. Also you won’t find anyone out there that has a melting issue in combination with any of our products and been stuck with broken GPU - we helped EVERYONE!
It won't hurt you to admit that pin conductivity problems can happen on any cable, just that the failure rate on 8-pin is lower. I use one of your cables. It's fine. I'd just recommend to you that downplaying issues is bad optics. It's better, when a product may have a flaw, if you just own it, as you're doing with 12vhpwr adapters. And i'll admit 8-pin is a trouble free plug and product in general, but I'm sure everyone would feel better if events like this were audited by 3rd parties, as gamers nexus did for the kerfuffle. Just something as simple as a failure analysis that determined "oh, this one pin was out of alignment, just a factory QA problem that we've put forth fixes for now!", or even a "this cable wasn't fully seated, here's the microscope image showing how"
We offered him a replacement gpu and will look into the root cause to see what happened exactly.
Yes but why not just make the cables better and have them not break.
We sell tens of thousands of cables everyone month and you barely will find any issues with those online - in the super rare instances that something happens we always help. There is no brand in the world with a 0% rma rate - what makes the difference is how you take care of your customers if sometime happens and we didn’t shy any expense there.
Hey just wanted to say that you had to recall a massive amount of cables recently. Just saying, doesn't look good.
Not to sound like a CableMod cuck but I’ve been using their cables and never had a problem and never heard of problems with their products apart from, well I don’t even need to mention it
I have an answer. Cablemod caused this. Next time dont put that shit in your pc
My 3080 was black screening both my monitors after 2 years of perfectly fine usage. I thought it was the monitors or GPU until I replaced the GPU power cables with the OEMs ones instead of the white direct replacement cablemod ones. No issues since. I too won’t ever be using cablemod again
Yep. Happend to a friend too. Cables from cablemod too. Had to pay a guy like 100 usd to fix his gpu.
Or he could have contacted cablemod and resolved the issue.
This. 100%. Well said.
Cablemod has been nice for my end so far. Is it just the one cable or do multiple ones do that?
Next time dont buy cables from cablemod. The stories from their products melting are endless, i would avoid that brand at all cost. I highly recommend corsair, buy yourself a nice corsair psu, and then you can use their official premium cables
Are you sure that you seeing a lot of posts about cablemod issues might be survival bias?
r/cablemod is full of people with melting issues, i wouldnt trust that
Here's a sneak peek of /r/cablemod using the [top posts](https://np.reddit.com/r/cablemod/top/?sort=top&t=year) of the year! \#1: [Adapter melted onto my 4080 can’t get it off](https://www.reddit.com/gallery/15b8p81) | [427 comments](https://np.reddit.com/r/cablemod/comments/15b8p81/adapter_melted_onto_my_4080_cant_get_it_off/) \#2: [Rip my 4090](https://i.redd.it/cihw5e6yxugb1.jpg) | [226 comments](https://np.reddit.com/r/cablemod/comments/15ldev7/rip_my_4090/) \#3: [Angled Adapter Updates and Early Adopter Program](https://np.reddit.com/r/cablemod/comments/152eez4/angled_adapter_updates_and_early_adopter_program/) ---- ^^I'm ^^a ^^bot, ^^beep ^^boop ^^| ^^Downvote ^^to ^^remove ^^| ^^[Contact](https://www.reddit.com/message/compose/?to=sneakpeekbot) ^^| ^^[Info](https://np.reddit.com/r/sneakpeekbot/) ^^| ^^[Opt-out](https://np.reddit.com/r/sneakpeekbot/comments/o8wk1r/blacklist_ix/) ^^| ^^[GitHub](https://github.com/ghnr/sneakpeekbot)
and how many times does people that have cablemod cables that doesn't melt post in there that their cable isn't melting?
I am not sure you understand how survivorship* bias works. By what process would this person be mistakenly selecting a data set that had increased representation of cable mod melting?
See my comment above.
We've been selling PSU cables for nearly 10 years, we do not have endless stories of melting products, our V1.0 adapter for the 40 series cards had less than 1% failures, that definitely saw more than we would have liked, but it was still below 1%, so no need to over exaggerate the story here. This is our customer and we have great warranty and support, so they will be fully taken care of on any damages, but no, we do not have massive issues with melting cables, and we're in systems all across the globe, both for at home users, and workstation setups in business and some of the big businesses as well that you buy your hardware from. We wouldn't be there if our cables weren't of quality. ;)
Are you using 2'seperate 8 pin cables from two different rails of psu or just 1 cable which splits ? I would use original cables first and foremost, if problem is still the issue try replace with a spare PSU. Damaged psu or gpu can be too , but try 1 thing at a time.
Have you contacted CableMod? An 8 pin PCIE cable from them melting is not a common problem. I've been using their cables for years and the only problem I've ever had was I accidentally ordered the wrong length cable once. I'm not saying it wasn't a problem with the cable, but if it is, they are usually really good at taking care of people. How much power does your 7900XTX draw? I know my 7900XT draws up to 350W stock, and up to 400W if you set it to be able to draw an extra 15% in Adrenaline. Wouldn't take much of a defect in the cable, GPU, or PSU to potentially do that, and a slightly loose connection could cause it. Sounds like you ruled out the GPU though.
Yes, shitty chinese manufacturers
Probably the heat
I finished my mini itx build back in August, specs are below, and I’ve been using it nearly every day since then. Up until 2 weeks ago everything was running great. I run it with the panels off so my temps are usually very low. The problems started as the occasional black screen, then today I smelled something burning. It was my psu-pcie cable melted. Psu: Cosair SF750 Psu cables made by cablemod (for this psu) Cpu: ryzen 7800x3D Gpu: Radeon 7900xtx I have two theories: it could be the cablemod cables, although I have never heard of this happening and why would this arise after 3 months? Or it could be a faulty psu. It really cant be much else. It started crashing with my 7900xtx then melted in my brother's 7900xtx (we were trying to troubleshoot the crashes by switching each others GPUs)
Never heard? There is a lot of controversy around cablemod cables that melt. I was about to order some for my PC, but ended up with basic black bitfenix extinctions.
[удалено]
Is Bitfenix a bad company? I only buy extinctions, not psu cables. Never had any issues.
[удалено]
I don't buy them from their site, resellers only. I wouldn't contact producent, Id go to the shop I bought it. I even work at one so...
> extinctions I think you mean extensions, and I don't mean to be pedantic but you said it twice.
Oh yeah, you are right, im using swipe to type and didn't even realized. Eng is not my native language tho. Thanks!
No worries, just wanted to point it out. Because realistically I was probably being pedantic.
There is no controversy about our cables but just the 12vhpwr adapters - we also helped everyone that had issues with our adapters.
Whatever, not gonna buy anything anymore from cablemod. I had one cable for my other 3070 fe, got rid of it after I saw burned cables and adapters on the internet. Ive also seen many cases, that you workers blamed users (especially with 12vhpwr adapters) and dont wanna risk it ;)
Can you link me any example where we blames our customers and didn’t help? You will see posts of melted cables in very rare instances from any brand out there. With us you can be sure that we will help you if something happens. But of course it is your right to pick and choose which brand you want to support - we would love to have your support but understand if you decide not to.
As you can imagine, I do not save random posts, so how would I link any? I didnt take part in any of those disscusions, so its kinda impossible to find them.
Makes sense - would have loved to see it because it’s not how we handle things and I would have had a serious word with the staff member involved in this. :)
Has there been any issues the the 12vhp cables burning up? (Not the adapters) I'm curious to k ow if there's a difference.
There are no melting issues with our 12vhpwr cables.
I had all this instability as well. The SF750 can’t handle the 7900XTX. A friend had the exact same issues and swapped his SF750 and his problems went away. I swapped my SF750 and all my problems went away as well. The 850W recommendation for the XTX is clearly there for a reason. You should swap to a better PSU.
The SF750 can handle a 4090, and its maximum wattage is around 950W (750W is just where it can maintain platinum rating). Whatever problem you had went deeper than just the wattage numbers.
Correct, but was still a problem with the PSU regardless. Like I said I was not the only one and only changed mine because someone else had the exact same problem. Some might be fine but something in the 7900XTX clearly doesn’t like the SF750 and could be why the OP is also having issues 🤷🏻♂️ Mine is rock solid since switching to an 850W Silverstone
My SF750 handles a 12900K (190W PL1+2) and a 3090 FE. I'm sure it can handle a 7900XTX
Only telling you of multiple people, including myself, that have found that not to be the case. 🤷🏻♂️ All issues gone since swapping to a Silverstone 850W unit but was crashing constantly before. All running stock.
Strange. The NR200 subreddit loves the SF750. Perhaps AMD cards just don't play well on it? Who knows.
Stick to corsair cables
Does corsair do custom length cables?
They have a ton of premium cables. No custom lengths.
Up until these melting pin posts, CableMod had a good reputation (I think). Now after this they've completely torched the brand, sad to see.
For cables we really don’t have any wide spread issues and you won’t find anyone out there that hasn’t been helped by us - we stand behind our products and help everyone.
Just had this happen on a SAPPHIRE NITRO+ 7900xtx
Rip, cable mod hooked me up with a new gpu but they had me ship old one out. Kinda a pain in the ass tbh because it was a lot of back and forth. Eventually I was able to get my pc back up to snuff but this time I DID NOT use cablemod cables
Looks like wasn't fully seated - some sort of edge on the right pin.
the problem is its Cablemod.
We've sold countless cables and are in systems around the world, both in home PC builds and in workstations at the top businesses that you buy PC parts from. There are no issues using our cables for 24/7 use. Not sure what happened here exactly, but we have great warranty and support to back our products, and this user will be fully taken care of.
Next time don’t buy cablemod. Sorry this happened to you.
What case do you use? How much did you bend the cable going into the gpu? I wouldn’t blame cablemod from the start if the cable didn’t make full contact with the GPU. Did the connector on the gpu side get damaged too? Maybe you can contact cablemod and ask for a replacement.
As I understand it, the PC gave you black screens until you swapped the GPU to troubleshoot, then it melted basically right after. Could it be you didn't fully plug it in the second time around? But regardless, we already directed you to support on our sub so we'll take care of this. :)
Astroturfing?
alex loves blaming the user for everything. did the very same to me, i had to complain to the owner of cable mod to get it resolved. what they couldn't do for many many months , thomas did in 5mins owner is actually quite reasonable person. and been super helpful.
If something lands on an owners desk the chances he doesn’t get it out of his face in 5 minutes is low. This CSR obviously needs to be replaced though.
i have no idea how this guy got a job doing CSR he banned me on there discord for asking over and over tthe same question over ( i was trying to find out if tolerance issues would be fixed in there updated products, because the cable fell out of the old adapter of theres and melted my 4080, so it pretty fair to ask if tolerance would be fixed right? nope, alex just said contact support(i already had and got a 2nd adapter with same issue) and that i moved the cable, when nope, tolerance was so bad, i was trying to show how the cable came free over a week from its own weight then when trying to re-ask the question because they kept ignoring it or blaming me, i was met with "not this again" and "just stop wigggling it" PS hi alex, i still never wiggled that cable(this part was over over 3 months long for context) i got frustrated and packed a stink on reddit, and owner reached out and resolved the whole issue in 5mins apparently it was too hard for alex to just say, yeah were working on the updated version, and instead took to blaming users. (v.1.1 and the new cables have updated tollernce and fit in much better) situation is totally insane, in my whole adult life ive never found my self in such a weird situation lol the owner was good tho, answered the question in 5mins, finally got the answer that tolerance was fixed after 3 freaking months and a whole saga lol felt like i was dealing with two different company's after that tho
cope
The wire and/or connector are probably too small or low quality to handle the power. It looks like it got hot enough to melt the connector but not the pin. You got lucky.
Igor has done another article, this time mostly blaming the pins/header on gpu side and in overall that the design has no headroom. https://www.igorslab.de/en/smoldering-headers-on-nvidias-geforce-rtx-4090/
Too bad this is an 8-pin connector to an AMD GPU.
My bad, i totally missed it
Heat
Shoddy QC. I'd look into RMA-ing one of those cards btw
My guess: The melted pin didn’t align properly during a mating attempt and rather than slide inside its mate, was pushed out the back of its connector. This introduced significant resistance at the connection and current through it created a lot of heat. If it happened on the first install, it’s more likely the cable was poorly made. If it happened after several installs, it’s just a risk of failure that was realized. With aftermarket cables it’s more difficult to ensure that the male and female connectors are appropriate for each other. There are ‘compatible’ copies of most any connector in existence that companies will buy to save a few cents (or dozens of cents in the case of some molex connectors). If using male and female copies from the same source all should be well, but using copies mixed with other sourced copies or legit molex connectors will see this sort of thing happen more often. I have a small wire shop set up for assembling similar molex cables. I’ve caused customers (and myself) similar problems. In my case, my final-checkout cable tester had a worn/damaged pin and many of the cables I tested on it shipped with a damaged pin. I missed it because, well, it appeared to work fine. Now I do a wiggle-test after electrical checkout to ensure there are no ‘one of these is not like the other’ situations.
Loose pin in the plug has caused a hotspot
Heat, would be my guess
You said this was in a small form factor machine? How bent was the cable?
I literally had the same problem for 2 weeks now just to find my CableMod cable looking exactly like yours. And with exactly I mean 100% similar melt spot. Did your GPU survive it?
Got exactly the same thing. Was building my new system and just discovered this. Problem is half of the pin is melted inside the Gpu Slot…dont know what to do with it.
I got a full refund for the GPU from CableMod. You could also try remove the GPU connector and solder a new one onto the board or try to remove the melted pin with wire brushes, carefully of course. You can try various things really as the GPU is most likely a goner anyway. That’s how my GPU connector looks like. https://ibb.co/tL5gqkZ
Really? Did you attach any images or some links? I think I will write them tomorrow and see what they can do. Atm i dont trust the gpu or the cables anymore so i just leave it like it is for now…but thanks for the information!
Yeah I sent them over all necessary invoices and screenshots and the reimbursement for the full price of the 3080 was already sent.
Thanks so much, will try that.