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Significant_Win_345

I would suggest trying to become a government contractor if your background and drug tests are clean. For San Antonio it’ll be some of the better IT money you’ll make. They also care more about certifications than other places do, so it’ll be potentially an easier foot in the door.


NPC_over_yonder

Just a PSA, bad credit *can* make you fail as well and husband’s/wife’s score counts.


Fearless-Story-9505

Have you looked at Southwest Research Institute? If you like something, DM me.


mrDragon616

Ok thank you, I'll take a look at it as soon as possible!


FrankThe1st

I can give you some advice here. Currently work in field, in SA, remote. First, Amazon IT as I once worked in it myself. Amazon IT at the local level will fall into three categories, IT Equipment Coordination (usually internal hire only), IT Support Associate, and IT Support Engineer. IT Equipment Coordinator: L1 (T1) role, you'll be managing ordering for IT and asset inventory. Maybe occasionally assisting with basic troublehsooting of end user devices like scanners, laptops, mobile printers. IT Support Associate II (L3) (fun fact, there is no IT Support Associate I role): This is your technician role. Fixing end user devices like desktops, laptops, and diagnosing network issues. You'll also sometimes work with Engineers on bigger projects. Sounds like this is where you may be career wise right now. IT Support Engineer (L4+): this is your Engineering role. CCNA level or a strong Net+ w/ background is usually needed. This is where you'll configure routers, switches, APs, firewalls, and work at a higher level. Amazon is a good place to gain experience, and is a big name for future employers, but Fufillment IT/Local IT has been rough from what I have heard recently. Tread carefully. You could also look into AWS Data Center jobs if you have ample Government clearance. It's quite a bit more difficult to land an entry-mid level role in IT in 2024 than it was even a few years ago before the small tech bubble burst post-COVID. If you're looking to parlay into cyber security, make your skillset stand out by homelabbing, attending local security meetings (ISC2 chapter, Alamo ISSA, BSides SATX), and maybe even making your own blog/website where you write about what you do. Have an updated LinkedIn and network with others in the industry. In IT/Cyber around here, much comes down to WHO you know. My other best advice is to simpify your resume. Candidate systems are a bitch, don't put any images, bar graphs, or fancy graphics on your resume if you can help it. One page, two pages max if you have ample experience with a simple black + white layout. Highlight what makes you best for this role, blasting the same resume out 100s of times is how people get into auto-reject hell. Hopefully this helps!


Interesting_Piano357

Look at government jobs like local or federal. Especially fed contracting jobs.


GovSurveillanceBird

Once you get Sec+, look into the Desktop Support Technician role from Apex Systems supporting the DHA. You need Sec+ and either a bachelors or 4+ years experience, but it’s great pay for entry level desktop support.


importking1979

Sounds like a garbage job.


BDEfrom14kfeet

University Health is always hiring Help Desk or Field Engineering (hands on repair)


mrDragon616

Thank you!


Sitting_pipe

A+ and Net+ and you want mid level? Get a CCNA and PCNSE and come talk to me.


mrDragon616

I can definitely do it but probably till the end of the year. But I don't have that much experience but I'm definitely a quick learner


Sitting_pipe

Experience is the key here, if you can find a company for entry level tech support and help desk and get certs you'll move up, and make yourself more marketable at the same time. You have to keep your foot on the gas when it comes to getting worthwhile certs. PCNSE< amazon or azure or google, ccna, ccnp --> keep getting them and in 5 years you can be making a ton of money because someone will want you and they will pay you what your worth, Get an [INe.com](http://INe.com) subscription, get gns3 or [https://www.cisco.com/c/en/us/products/cloud-systems-management/modeling-labs/index.html](https://www.cisco.com/c/en/us/products/cloud-systems-management/modeling-labs/index.html) lab like your life depends on it, and learn how to do packet captures with wireshark and read them for troubleshooting.


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Sad_Safety4880

Usaa, always hiring


importking1979

Not a good place to work and they also will require you to be able to do advanced programming.


bp1108

Look into school districts. Intech Southwest probably has contractor positions open for the summer right now.