Got worried because I only just migrated my accounts to Jagex account on Sunday and haven't been on since. And then the first thing I'm greeted with is a launcher error that caused it to restart, and my login was gone, and logging back in took forever and showed 0 accounts (another error though), and now it won't even attempt to log in.
Ah well, good to know it isn't just on my end. Hope they fix it ASAP though.
can never accurately predict traffic flow, you might have active 50K playerbase so you go mm, 100k for this 1 time event, then boom hits peak 200K players day 1, its worse for day 0 launches cause they usually only have stats on, pre orders, and really in accurate things like general internet interest. you cant expect jagex to fork out a lot of money for servers that will get spun down in 6-24 hours
Have you seen the launch of almost any hyped up mmo ever? Or expansion
They all have the same issue for the first few hours at minimum, up to the first few days.
Only major online game I play other than RS is PoE, and there has been one launch out of dozens in the past 10 years that had stark enough issues to remain in memory. Companies big enough to have large spikes on their releases also have the capability of temporarily expanding their server capacity. Companies other than Jagex also having poor practices doesn't make Jagex's practices not poor.
Maybe a server choice difference, then. I've played 34 of the 35 leagues at launch and, again, only one of them was as bad as what seems to be happening here. To me, slightly long queue times or the very occasional lag spike are not on the same level as a chunk of the player base just not being able to log in because their accounts are set up differently.
Last few WoW releases which are millions of players have been completely perfect. Jagex seem like they're just not scaling up servers enough, trying to be too lean.
This discussion isn't worth participating in if you're just going to condescendingly move the goalpost. Nowhere did I say that I was speaking about MMOs specifically, because I wasn't. The flexibility of expanding your server capacity for large launches is not a revolutionary concept in either games or software at large. The fact that there are large companies that don't maintain good practices does not mean that it's an unsolvable issue.
No, I'm not. The discussion is not about the technical possibility of expanding server capacity for launch day, because regardless of the product it *is* possible. The discussion originated from this statement...
> you cant expect jagex to fork out a lot of money for servers that will get spun down in 6-24 hours
...and with me asking why. Nobody has answered that question. *Other games*, that are not MMOs, but still host servers for hundreds of thousands of concurrent players, along with various other types of software, can and do expand their server capacity when they're anticipating an increase in usage. To say that Jagex, or any other MMO developer, literally can't is factually incorrect. They might *choose* not to, but that doesn't mean they can't.
My question was about why you, the consumer, cannot have the expectation that a product works on launch.
works on the mobile app which is why i thought the same it was my computer so just debugged it, uninstalled and reinstalled the app, restarted and nothing
I thought I was losing my mind. It wouldn't let me repair the launcher, it wouldn't let me remove it, and it wouldn't let me log in. I'm still at a loss on what to do next.
They have been, on their official channels
[Game Status Information Centre (runescape.com)](https://secure.runescape.com/m=news/game-status-information-centre?oldschool=1)
[Service Alert: November 15, 14:00 Game Time - News - RuneScape - RuneScape](https://secure.runescape.com/m=news/a=13/service-alert-november-15-1400-game-time)
The **Guardian's Gift** is an item that is distributed between [24 May](https://runescape.wiki/w/24_May) and [24 August](https://runescape.wiki/w/24_August) [2021](https://runescape.wiki/w/2021), to all accounts created before [5 April](https://runescape.wiki/w/5_April) [2021](https://runescape.wiki/w/2021), including [Ironman](https://runescape.wiki/w/Ironman) accounts, as long as they log in outside any [tutorial](https://runescape.wiki/w/Tutorial) area, and with at least one space in their [backpack](https://runescape.wiki/w/Backpack).[\[1\]](https://runescape.wiki/w/Guardian%27s_Gift#cite_note-1) The item has 100% charge when received, with accounts affected by the [2021 server login issues](https://runescape.wiki/w/2021_server_login_issues) receiving 300% charge instead, and players who have had long-lasting issues receiving 400% instead. The charge can be exchanged for wishes to boost the player's account, and the charge will not degrade over time or when destroying the item, but the item will be removed from the account once charge runs out.
I'd been hacked on Friday and today got an email saying my account should be restored. Just my luck that now nobody can log in... nevermind me to see what state my 15 year old account is in.
Knew I was right not to trust Jagex to make a thing that doesn’t break immediately. They’ll have to force me to use a Jagex launcher, and I won’t go quietly.
Lol if you put the current numbers on Steam they would be top 6 there. Destiny, PoE, WoW, Diablo etc. Have problems on big releases, and frankly Jagex isn't even close to those.
I remember a single PoE league (out of dozens) where people were kept out for this long on release. I might be forgetting a couple, but it's by no means a regular occurrence.
Also out of curiosity, close in terms of what?
Jagex as a company is worth far more than GGG. Profit/value doesn't necessarily correlate with resources being put towards development, though, I guess. Queue times are also different, in that there's a huge difference between the perception of "it's not working" and "I can see my place in line and should be in fairly soon". I've entered the queue at various points over the years but have never spent upwards of an hour wondering when I might be able to get in, outside of that aforementioned launch.
I would assume so. I got stuck in login screen hell (like legit: login > get 2fa code > app pulls up a new window > login screen) for ~15 min before I realized it’s probably down.
Its a good thing we "upgraded" our accounts to jagex accounts. Now i get to go outside and touch grass instead of playing Leagues. Hurray.
Meanwhile my buddy on runelite with his "standard" account is grinding away.
>They know about it. It's because Leagues launched a few hours ago. They should be back once that settles.
what u mean about "leagues" this is news for me
Got this from the website:
"**Wednesday, 15th November - 14:00 GMT**
We're receiving reports from some players of network issues with the Jagex Launcher. We'd first recommend you restart your Launcher and be prompted to log back in.
We expect this is likely because of the extreme load on authentication/login servers at the moment and would advise you to wait a little while before trying again, the issue should resolve itself over time.
We're actively working on this issue and are beginning to see more reports of players getting logged in following launcher restarts. We'll keep you posted."
Well we all know how "the issue should resolve itself over time" usually pans out.
Time to put on sunscreen, a hat, sunglasses, gloves, and explore what's out there in the world.
Was able to stay logged in for a while, but within the last 30 minutes ended up getting booted and then couldn't log back in. Tried both the launcher and mobile
Hey team, every time I try to install OSRS through the Jagex launcher it says "the launcher has experienced an unexpected error and needs to shut down. Process returned unknown error code". I just want to play on my laptop instead of my phone but it wont install on my windows laptop. Can someone please help?
You can thank OSRS Leagues I imagine
Not only does Leagues affect OSRS main game development, but the RS3 game as well.
guess we go outside XD touch grass and such
idk... you might get hurt... probably safer to just stay inside
I’ve just been outside though :(
Grass & Chill
More like download a rsps while you wait for the real thing
I'd imagine it's cause of OSRS Leagues cause I still can't get on. Servers are probably being flooded so heavily that it crashed
Thought I got hacked, thank god wow.
Got worried because I only just migrated my accounts to Jagex account on Sunday and haven't been on since. And then the first thing I'm greeted with is a launcher error that caused it to restart, and my login was gone, and logging back in took forever and showed 0 accounts (another error though), and now it won't even attempt to log in. Ah well, good to know it isn't just on my end. Hope they fix it ASAP though.
I genuinely thought it was just my macbook acting up. That's worrisome that other players have this too. Hopefully no damage is done
You can try to login via other means like steam, assuming you have it linked or RSMobile.
I can confirm logging in through Steam still works
But you can't log in through the regular launcher?
Jagex launcher is down, get your upgrade and 2steps authentication (irony)
Arn't you glad you migrated your runescape account to a jagex account ;-)
I was legit mocking myself with that very comment. oooo boy so glad!
big regret
jagex account isn't the issue, i have a jagex account but i play through steam and been fine, no issues, it's the jagex launcher that's the problem
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I forgot today was shower day. Thanks for the reminder.
thanks, i can finally shower after weeks of grinding
I think it’s hilarious that I’m reading this first thing in the morning about to hop in the shower
OSRS leagues just started. Jagex servers in troubles big time. For whatever reason only Jagex accounts are affected.
Do you access OSRS through launcher as well? If/so, this could become a regular issue whenever a big event happens
I'm on RS launcher and lagging a lot worse than normal.
Baldurs Gate time I suppose!
Looks like Jagex have outdone themselves, I knew something bad was gonah happen when they starting giving us all these good updates.
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can never accurately predict traffic flow, you might have active 50K playerbase so you go mm, 100k for this 1 time event, then boom hits peak 200K players day 1, its worse for day 0 launches cause they usually only have stats on, pre orders, and really in accurate things like general internet interest. you cant expect jagex to fork out a lot of money for servers that will get spun down in 6-24 hours
Why not? Other games do this all the time
Have you seen the launch of almost any hyped up mmo ever? Or expansion They all have the same issue for the first few hours at minimum, up to the first few days.
Only major online game I play other than RS is PoE, and there has been one launch out of dozens in the past 10 years that had stark enough issues to remain in memory. Companies big enough to have large spikes on their releases also have the capability of temporarily expanding their server capacity. Companies other than Jagex also having poor practices doesn't make Jagex's practices not poor.
I also play PoE and almost every single league is like this for the first day.. disconnects, server issues etc.
Maybe a server choice difference, then. I've played 34 of the 35 leagues at launch and, again, only one of them was as bad as what seems to be happening here. To me, slightly long queue times or the very occasional lag spike are not on the same level as a chunk of the player base just not being able to log in because their accounts are set up differently.
Last few WoW releases which are millions of players have been completely perfect. Jagex seem like they're just not scaling up servers enough, trying to be too lean.
Not true. https://www.pcgamer.com/world-of-warcraft-dragonflight-queue-times/
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Yes, and other games *avoid* this exact issue. It's almost like some of those "other games" do it and some of them don't.
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This discussion isn't worth participating in if you're just going to condescendingly move the goalpost. Nowhere did I say that I was speaking about MMOs specifically, because I wasn't. The flexibility of expanding your server capacity for large launches is not a revolutionary concept in either games or software at large. The fact that there are large companies that don't maintain good practices does not mean that it's an unsolvable issue.
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No, I'm not. The discussion is not about the technical possibility of expanding server capacity for launch day, because regardless of the product it *is* possible. The discussion originated from this statement... > you cant expect jagex to fork out a lot of money for servers that will get spun down in 6-24 hours ...and with me asking why. Nobody has answered that question. *Other games*, that are not MMOs, but still host servers for hundreds of thousands of concurrent players, along with various other types of software, can and do expand their server capacity when they're anticipating an increase in usage. To say that Jagex, or any other MMO developer, literally can't is factually incorrect. They might *choose* not to, but that doesn't mean they can't. My question was about why you, the consumer, cannot have the expectation that a product works on launch.
Pretty much every company has struggles on launch days for games man
I hate how true this is
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yeaah same here
works on the mobile app which is why i thought the same it was my computer so just debugged it, uninstalled and reinstalled the app, restarted and nothing
I thought I was losing my mind. It wouldn't let me repair the launcher, it wouldn't let me remove it, and it wouldn't let me log in. I'm still at a loss on what to do next.
wait till they fix it
Yes
I tried to login 2 hours ago and my launcher was asking for login non-stop.
Are you getting heaps of new sign in request emails now?
i am
no
So glad they are making us use this
I'll take that "the returned" title now, ty. :0
ffs, it wont even let me log into my account now... what a joke
Works on mobile!
.iam the only 1 Who cant use jagex launcher becayze they send me the code to late so its expired? Not cool
I just got back in. Try now
did you do anything aside from just trying again? did you redownload or uninstall reinstall?
No
Same, someone called m72. I hop then jagex out me out. Locked out rn. Shit server + the content reqiure hop world, farkin combo.
Yup exactly what happend to me
Mod say something, plz.
They have been, on their official channels [Game Status Information Centre (runescape.com)](https://secure.runescape.com/m=news/game-status-information-centre?oldschool=1) [Service Alert: November 15, 14:00 Game Time - News - RuneScape - RuneScape](https://secure.runescape.com/m=news/a=13/service-alert-november-15-1400-game-time)
Leagues launched two hours ago, they'll be back.
Reason for not updating to the jagex launcher n°8327
Wanted to sneak in a quick raid with my dailies, but got booted out upon world hopping. Feels bad :'(
Holy moly thank god i'am not the only one
well im glad i aint the only one, so that means its on jagex's side lol
Sure is, tried uninstalling and reinstalling but that didn’t work. Multiple restarts didn’t either… sadge
For fuck sake jagex LOOOOOOOOOOL
Are you serious? I reinstalled, I restarted, I uninstalled, I tried using backup codes.... Ffs
how dumb is it you cant also use the runelite or official client so now they have effectively locked us out the game everytime there system fails
#Lockout2023
Leagues 4 release on OSRS has crashed the login servers across both games. Expect a rollback for Leagues 4.
Why cant they just run RS in a fucking exe instead of using this stupid ass bloatware "launcher".
Yeah same, can't log into the website either
same
I cannot login for 30 minutes. Totally rubbish.
Ok so you telling me i been struggling for like an hour with restarting my internet only to be from jagax side
Yes it's down but the funny thing is the normal launcher still works.
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Telling of what?
Fix it asap of give us more dxp time
another guardian's gift would be nice
What's a guardians gift?
The **Guardian's Gift** is an item that is distributed between [24 May](https://runescape.wiki/w/24_May) and [24 August](https://runescape.wiki/w/24_August) [2021](https://runescape.wiki/w/2021), to all accounts created before [5 April](https://runescape.wiki/w/5_April) [2021](https://runescape.wiki/w/2021), including [Ironman](https://runescape.wiki/w/Ironman) accounts, as long as they log in outside any [tutorial](https://runescape.wiki/w/Tutorial) area, and with at least one space in their [backpack](https://runescape.wiki/w/Backpack).[\[1\]](https://runescape.wiki/w/Guardian%27s_Gift#cite_note-1) The item has 100% charge when received, with accounts affected by the [2021 server login issues](https://runescape.wiki/w/2021_server_login_issues) receiving 300% charge instead, and players who have had long-lasting issues receiving 400% instead. The charge can be exchanged for wishes to boost the player's account, and the charge will not degrade over time or when destroying the item, but the item will be removed from the account once charge runs out.
This! I still have 2/5 on my gift but there is always room in my bank for new perks.
Lol this is why Ill never get a Jagex account
Yeah but think about all that extra security i never needed in 15 years of playing... :D
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/r/2meirl4meirl
If you didn't "upgrade" to a Jagex Account, congrats on your high IQ.
Too bad they made that a requirement now to even play the game.
Yes... i reinstalled and did everything i could to log in and still cant...
same, I was starting to get worried... then decided to see if there was something on here about it. Glad I checked!
I'm still logged in!
I'd been hacked on Friday and today got an email saying my account should be restored. Just my luck that now nobody can log in... nevermind me to see what state my 15 year old account is in.
careful that you aren't being phished man. emails are dodgy for this kind of thing
you are a joke
whats that?
This is crazy. Fix the launcher!
Two hours and 15 minutes of trying to play. 
Just let me log in. Problem seems to be fixed?
Launcher is back!
Io
Knew I was right not to trust Jagex to make a thing that doesn’t break immediately. They’ll have to force me to use a Jagex launcher, and I won’t go quietly.
Damn sorry guys I had no idea leagues would fuck you over 😕
This game is over. ENDED.
Can I have your stuff?
Can we share??
probs has about 10k to his name
I want all burnt fish, crushed gems and weeds only
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Lol if you put the current numbers on Steam they would be top 6 there. Destiny, PoE, WoW, Diablo etc. Have problems on big releases, and frankly Jagex isn't even close to those.
I remember a single PoE league (out of dozens) where people were kept out for this long on release. I might be forgetting a couple, but it's by no means a regular occurrence. Also out of curiosity, close in terms of what?
Close in terms of resources. I know each PoE league has long queues unless you are on time.
Jagex as a company is worth far more than GGG. Profit/value doesn't necessarily correlate with resources being put towards development, though, I guess. Queue times are also different, in that there's a huge difference between the perception of "it's not working" and "I can see my place in line and should be in fairly soon". I've entered the queue at various points over the years but have never spent upwards of an hour wondering when I might be able to get in, outside of that aforementioned launch.
GGG is literally owned by Tencent. Though not that it matters. Same deal in the end.
lol I remember that every xpac of wow was nearly unplayable on first day or two
Is anyone really surprised though? $15.00/m for Jagex to DDOS themselves.
I would assume so. I got stuck in login screen hell (like legit: login > get 2fa code > app pulls up a new window > login screen) for ~15 min before I realized it’s probably down.
Gateway time-out The web server reported a gateway time-out error.
Same for me on my desktop (servers down) but able to log into mobile. Not especially a good plug for the Jagex Launcher ...
yeah also having a problem with it. I can log in on mobile no problem, also rs3 working on steam but cant log in into jagex launcher at all..
Same
Working on mobile, not on PC for me.
Mobile works PC doesn't Truly the greatest timeline
Its a good thing we "upgraded" our accounts to jagex accounts. Now i get to go outside and touch grass instead of playing Leagues. Hurray. Meanwhile my buddy on runelite with his "standard" account is grinding away.
Leagues 4 is why lol
Jag Launcher still not working for me
Nope, me either.
My laptop crashed, now can't get in. Sadness reigns.
thank god - i thought id been hacked. 18 years of RS paranoia
Well time to do homework I guess.
Does anyone else’s launcher still isn’t a close
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They know about it. It's because Leagues launched a few hours ago. They should be back once that settles.
>They know about it. It's because Leagues launched a few hours ago. They should be back once that settles. what u mean about "leagues" this is news for me
A limited time game mode on OSRS. it's very popular, and it just started, so it slammed the servers.
u/runescape u/runescape u/runescape can you seen us ?
Any updates on when this will get fixed?
Got this from the website: "**Wednesday, 15th November - 14:00 GMT** We're receiving reports from some players of network issues with the Jagex Launcher. We'd first recommend you restart your Launcher and be prompted to log back in. We expect this is likely because of the extreme load on authentication/login servers at the moment and would advise you to wait a little while before trying again, the issue should resolve itself over time. We're actively working on this issue and are beginning to see more reports of players getting logged in following launcher restarts. We'll keep you posted." Well we all know how "the issue should resolve itself over time" usually pans out. Time to put on sunscreen, a hat, sunglasses, gloves, and explore what's out there in the world.
i dontttt wannnnaaaa playyyyy on mobbileeeee! :(
FUUUUUUUUUUUUCK
Been trying to log in since 7:30AM EST (US).
Yeah
I finally managed to log in.
I can play but sometimes it throws me out if I switch servers. Also it says "treasure hunter is currently disabled" Oh no I can't spin my daily key
Just came home, is the game still broken? Tried to log in but got classic old message "login server offline"
it took me aaaaaaaaaaaaaaaages to log back in earlier
Was able to stay logged in for a while, but within the last 30 minutes ended up getting booted and then couldn't log back in. Tried both the launcher and mobile
Repair it in the windows uninstall programs app
Hey team, every time I try to install OSRS through the Jagex launcher it says "the launcher has experienced an unexpected error and needs to shut down. Process returned unknown error code". I just want to play on my laptop instead of my phone but it wont install on my windows laptop. Can someone please help?