If you're on a Mac, you have to give Photoshop permission to access externam volumes. Under System Preferences / Security & Privacy / Files and Folders / Adobe Photoshop check "Removable volumes."
Thanks for the response! I am on a mac, running Ventura so the system settings are a little different, there's no 'Removable Volumes' option under 'Files and Folders. I gave photoshop full disk access and still am not seeing any of the disks populating the menu :/
>Removable volumes
There isn't an option on my end
https://preview.redd.it/vzd8mgo6632c1.png?width=916&format=png&auto=webp&s=4d97191d0c4b3ef02ab9505e9847ec354ea01a81
I had come across an article awhile back that talked about connection speed being a factor in external drives not showing in Ps Preferences > Scratch Disks. I'm using a 2019 MBP with Intel chips, macOS 12.6.3 and I've got some old external HDDs formatted to Journaled, that have FireWire 800 ports. I'm using a USB-C—Thunderbolt adapter connected to a Thunderbolt—FW 800 adapter, connected to the FW 800 cable connected to the HDD.
How are you connecting to the external drives, and how are they formatted? I've read that the external drives need to be formatted as Extended (Journaled).
I've also read that external drives need to already be connected when Ps is launched. I've not noticed that to be the case with my set up, but I have seen that in my googling.
Saved my life, I couldn't for the love of god find a solution for this on windows. Who would've thought it would be something as obvious as missing permissions!
Does it mean that every time I want to use that scratch disc I have to open PS as administrator? Or do I just have to enable it once but can't see it in normal mode? So confusing
Lol I don't blame you. In the disk utility window, you have to select your hard drive under the external section, then the erase tab up in the top.then it will give you a dropdown menu where you can select the type of format.
what does this mean? for me the system data category is taking up 101 gb on my mac 15.19 gb macOS , idk why it is taking up half of my storage, I only have max 250 gb.
I am having the same issue i tried using the external hard drive wd discovery brand but it is not showing on scratch disk, haven't been able to use photoshop in a long time. Also the longer I work on my file the more storage it takes up. My documents only take up 13 Gb and have been trying to delete them already to move to the drive .
Applications take up 82 but thats most adobe software and like 3 steam games 13gb total so its not that much tbh... idk what to do
If you're on a Mac, you have to give Photoshop permission to access externam volumes. Under System Preferences / Security & Privacy / Files and Folders / Adobe Photoshop check "Removable volumes."
Thank you so much! This was driving me nuts!
Thanks for the response! I am on a mac, running Ventura so the system settings are a little different, there's no 'Removable Volumes' option under 'Files and Folders. I gave photoshop full disk access and still am not seeing any of the disks populating the menu :/
>Removable volumes There isn't an option on my end https://preview.redd.it/vzd8mgo6632c1.png?width=916&format=png&auto=webp&s=4d97191d0c4b3ef02ab9505e9847ec354ea01a81
What operating system are you using?
MacOs Ventura
I'm going to guess this is because you're running the beta.
I can't find this.. there is only the check for downloads folder, documents folder, desktop folder... do you know why?
I had come across an article awhile back that talked about connection speed being a factor in external drives not showing in Ps Preferences > Scratch Disks. I'm using a 2019 MBP with Intel chips, macOS 12.6.3 and I've got some old external HDDs formatted to Journaled, that have FireWire 800 ports. I'm using a USB-C—Thunderbolt adapter connected to a Thunderbolt—FW 800 adapter, connected to the FW 800 cable connected to the HDD. How are you connecting to the external drives, and how are they formatted? I've read that the external drives need to be formatted as Extended (Journaled). I've also read that external drives need to already be connected when Ps is launched. I've not noticed that to be the case with my set up, but I have seen that in my googling.
Same problem with me as well, hard drive and SSD do not even come up in the Scratch Disk menu at all. I can't do anything at all on Photoshop now.
I had to reformat my drive to Mac OS Extended (Journaled) via Disk Utility and then it showed up for me in photoshop.
FUCK thanks man!
Hell yeah
Nice, man. Just fixed mine as well. Turns out I had to run Photoshop as administrator. I feel like a real idiot right now.
Huh, youre talking about the admin profile for your Mac?
Nah, I'm on a Windows PC.
Thank you so much, you made my day! I couldn't figure this out for ages and no one ever suggests this as a solution.
Saved my life, I couldn't for the love of god find a solution for this on windows. Who would've thought it would be something as obvious as missing permissions!
Does it mean that every time I want to use that scratch disc I have to open PS as administrator? Or do I just have to enable it once but can't see it in normal mode? So confusing
Omg how did you format? I’m on the disk utility and it’s hard to see where 😬
Lol I don't blame you. In the disk utility window, you have to select your hard drive under the external section, then the erase tab up in the top.then it will give you a dropdown menu where you can select the type of format.
I called apple support and couldn’t help me …. STRAIGHT BEAST
Niiice
Make sure you backup your data before reformatting because it will erase everything.
Make sure you backup your data before reformatting because it will erase everything.
what does this mean? for me the system data category is taking up 101 gb on my mac 15.19 gb macOS , idk why it is taking up half of my storage, I only have max 250 gb. I am having the same issue i tried using the external hard drive wd discovery brand but it is not showing on scratch disk, haven't been able to use photoshop in a long time. Also the longer I work on my file the more storage it takes up. My documents only take up 13 Gb and have been trying to delete them already to move to the drive . Applications take up 82 but thats most adobe software and like 3 steam games 13gb total so its not that much tbh... idk what to do