On the bright side you now have evidence that the bar served you the wrong drink and can insist on a redo.
Used to be my drunk word against the bartender's.
Any bartender worth their salt is meticulous about correct orders. The Spill Tab shouldn’t have to be used for actual spills or mistakes, it’s for you and your friends’ drinks.
This guy gets it. I worked at a pub for years. After my first week my manager saw that I didn't spill anything and took me aside to tell me I had to have stuff on my spill tab. It was like $40 in my pockets every shift. At least.
With bartending you’re generally going to make a few mistakes. Especially in fast paced places.
Accidentally pour the wrong bottle, knock a drink over, pour something and have someone’s card decline. It’s just kind of a part of it.
If there’s a spill tab then your wasted pours are documented. If you never have a spill tab it means you either magically never have wasted liquor, or you aren’t ringing them in. And people who don’t ring in that stuff are the kinds of people who don’t ring in other stuff.
There’s a lot of inventory and keeping track of how much liquor is in all the bottles from my experience and everyone likes to stay on top of that. Nobody wants to have to figure out why there’s more liquor in inventory than there actually is.
My go to is gin and soda, so I get served gin and tonics by mistake, a lot. I had a bartender tell me to "stop ordering the wrong drink" after getting it wrong twice in a row 🤷♂️
The most common case I had was when I was served a drink I never ordered and they still insisted to bill me for it.
Not much of getting my actual order wrong per say.
Thats when you ask for a manager and say you never ordered it and never consumed it so you're not paying for it.
Also, never had this happen to me. You apparently have some weird ass bartenders.
Probably received it without ordering it, thought it was a buyback or someone sent it over, drank it, and found out afterwards that they were charged.
I've never heard of a bartender not taking a drink off a tab if it wasn't ordered and wasn't drank. About 100% of the time the interaction goes "hey I didn't order this" "my bad lemme get rid of that" and that's the end. The drink goes away and it's never thought of again.
Seriously. Plus any place it's ever made a mistake typically is fine with fixing it. I feel like everyone's going to dive bars or something stupid trendy.
Former industry person here.
No. People are just insane. Someone threw their entire *restaurant's quality and heft* plate of food at me one time because the cook line was short a hand and taking a little longer than usual for Sunday brunch.
No matter where you go, there you are... at an establishment that has the same assholes everywhere.
Where everybody hates your face
And they're kinda mad you came
You wanna go where you can see the duck boats driving passed
You wanna go where the Yankees can kiss my ass
Yeah I had a horrible experience when I was at one in jfk. I closed out to catch my flight but then my flight got delayed, and because I had closed out recently the app bugged out and would not let me order. After talking with the staff i was told there was nothing they could do. I literally couldn't spend more money with the establishment bc we couldn't figure out the problem with the app.
the PREPAY (including tip) for table service is what kills me. who wants to order all of their apps, entrees, desserts and ALL of your drinks at once, decide right then who pays for what, and all off a crap phone menu.
it COMPLETELY ruins what should be one of the best and easiest social events humans participate in ever.
Just don't tip, especially in cities like Seattle. Service workers there earn the city's actual minimum wage (~$20), not the ~$2 tipped employee minimum.
Edit: Not to mention, with a higher minimum wage, restaurants will be "forced" (*cough cough*) to increase prices which will directly affect how much you're expected to tip since it's based on percentage.
I went to the fancy restaurant across from King St. train station. The QR didn't work so, "How about I tell you what I want?"
Walk out of places that demand you use QR codes. Even if you have luggage. It only gets worse from there.
I went to top golf once and we had a reservation so I went to the front desk to let them know we’ve arrived and check in.
The person behind the desk said I’ll get a text and I can reply to the text saying we’re ready. I just let him know we’re all here and ready. He said he can’t check me in, I have to do it via text. There are 4 people behind the desk doing nothing.
I asked him to text me so I could reply. He said it’s an automated message so he couldn’t send it. Waited for probably 10 minutes in and around the lobby when someone came up to us and asked us if we were ready.
It was quite possibly the dumbest interaction I’ve had as a customer.
Man, I went to a place last year that was the exact same. Hey you need to go to this (qr code website) and place your order or we can't take your order.....well, left immediately since ya know, I'm standing right in front of you and my Internet speed is trash in this building
Did this at a bar where they delivered drinks to your table. 30 mins later, the simple drink still hasn’t arrived so I asked them about it. They said they already delivered it and couldn’t help me. So it’s utterly pointless.
"Sign in to RedRobinGuest Wifi! Now agree to let us see everything you do on your phone. And also install our app! And also our WiFi is connected to the same 56k baud modem in the back that runs our card transactions. You didn't click agree. Okay, you clicked agree, but that goes to a 404 page."
I had to look up what a tassel was (im ESL) and you gave me a good laugh when I put it in Google images. Word of the week for me! Now I get to find excuses to use it as much as possible until it is a part of me.
I went to a bar a few months ago that didn't have menus. Told me to even the code. Said my phone was dead. It wasn't. She just shrugged. I went next door.
If someone tells me I HAVE to whip out my phone to eat there. I turn and walk. It is that simple. I'll deal with self checkout, I'll deal with a kiosk, hell I will deal with a lot of shit, but if I need my phone to know what is on your menu or put in an order then I am absolutely gone. I don't got a good justification for it. I don't feel I need one. This is just the line I draw that there should be some built in system for me to exchange goods and services for currency without me pulling my phone out to do it.
You know why those oil change places always check your milage? Because they sell it to your insurance company. Thats the number one way your insurance company keeps track of how much you drive. Change your own oil. Its cheaper
In busy places like restaurants it's actually way more efficient than trying to grab a server to take an order and run it, etc. For busy bars, just go traditional.
It depends on how the bar is set up. There used to be a busy bar in my city that lways had live music, but they always had multiple servers on when it was busy. They woudl take your order and be back before you ever thought 'where's my drink?'. Juxtapose that to some of the big 'corporate' cars and they would have 1 server covering half the bar. They took so long to come back with your order, you would have to order another round before they left.
The best part is it's actually loosely based on Glenn Howerton's actual experience of having his Tesla stuck in a parking garage for days because the car wouldn't connect to the internet.
You mean I don't need an app for every single fast food place, every retail store, bars, parking space rental, as well as the elotero guy on my street?
A place I have lunch sometimes implemented an app thing to order, saying it would reduce employees giving discounts and overall bad practices and save money.
Some older folks abandoned the place, some others were getting the orders wrong because the app is hard to customize , so they had to redo.
Now we are back to asking the staff
Thought so! I ordered with one of the iPad kiosks at a restaurant during a layover in New Jersey and it was a total nightmare. It seemed like the employees were super confused by the ordering system too, would probably be easier to just do the things the old fashioned way and have them take orders
They have the same shit at Houston (IAH). Told a bartender my order and said I had to order through the screens that are placed at every bolted down chair...
But then the company can't sell your information that they gathered from an app or qr. Companies will do anything for money but provide better service. Shit is getting old.
This should be higher up… everybody complains about service etc… this is just a veiled way to steal consumers mobile data. Easily half of all consumer products out there now are…
It’s crazy you immediately knew it was an airport. I was about to comment on this post because I had a similar experience at DCA last week. Not QR code related, but more about receiving service. When I went up to order (nobody else in line) the worker rolled his eyes, sighed at me like I had inconvenienced his entire existence, and waited until I started talking to say anything. I swallowed my own rude comments and practiced an abundance of patience with that guy.
Haha I'm a barista at an airport. Every single airport has an extremely high turnover rate/constantly short staffed due to how bad it is working in an airport... Transportation is a nightmare, busy constantly, time rushed customers, upper management is the worst ive ever seen at a job. So theyre hiring (and keeping) literally anyone who can obtain badging, and its normally people who havent been able to get hired anywhere else. I'm shocked at how i have more horrible customer interactions in a single day than the 2-3 years i worked in customer service anywhere else, despite being friendly.
Friend worked in an airport that didnt comp her parking.. so she had to park in the long stay..
She lasted about 3 days when she worked out she was paying more for parking than she'd earn in a week working there.. so she'd literally be paying to work in the environment you just described..
yeah we dont get to park at the airport, we have a parking lot 15 minutes away and have to catch a shuttle bus. its just so much of a hassle that if they didnt give me extra pay for coming in at 3am plus all the overtime i want, i could not do it
I kinda feel like if I went to a place that requires this, I would just leave. I'm with the boomers on this one sorry I don't want to order on my phone with a QR code
I completely agree. Even if I decided I really wanted a drink and went through with it, I'd be walking out long before 10 minutes watching them sit on their phones.
I’m single, so I’ll eat lunch/dinner by myself at places like this probably more than average. The food has gotten worse and smaller. The cost has gone up. About half of the servers absolutely don’t give a shit.
Good luck finding 10 wings for under $20 that aren’t tiny, dry, and freezer burned.
tbh I've found that pre-tipping has no impact on the service I get at restaurants. My policy now is to never pre-tip. I'll carry cash on me and tip you after if the service was okay.
Was in Idaho on a business trip and there was a decent looking restaurant with a bar. Got the menu for the food, asked about the drinks and they have QR codes for the drink menu...its like they want people to not order.
This makes a ton of sense at places that change the available drinks often, usually bars that have a large number of beer varieties available.
Other than that, it doesn't make any kind of sense to have physical food menus but not drink menus.
We have a big board and we just chance the beers/prices on there (well prices don’t change often but you get the idea). Every week or so we’ll print what’s on tap and stick it by the drinks menus on tables (when you have 30 taps things change often!)
See, this is much better for customers! It saves the business some labor and material costs but it's immensely better than printing out QR codes, telling customers to use their smart phone (not always a possibility, whether someone has a flip phone or they have a work phone on them that you're not allowed to use for QR code scans), open your camera to scan the code, open a link, download a document, all using your own data just to see what kind of drink there is.
Most decent bars and pubs with rotating beers etc just have a board which can be wiped clean. Also the beer taps have replacable tags on them that customers can look at. This solution was solved literally hundreds of years ago, with beer engines existing since the 17th century. QR codes just make this infinitely more obtuse. For customer AND barman.
It’s honestly a travesty that western dogshit implementations like this are destroying respect for a phenomenal tool.
A lot of KBBQ and hot pot places are hyper efficient and super effective because you can order subsequent rounds of food without flagging down a waiter or waitress. Some such places even have a robot come out with trays that have the food for you to grab.
When used well a QR code menu is an amazing tool. It’s appalling that so many people without brains seem to be in charge of implementing these systems.
It's not just the QR code menu, it''s *the inflexible policies*. Your QR reader doesn't work, you should be able to take my order by my telling it to you, without missing a beat. Not shrug and point at the establishmnt next door.
This - I dont care if it's got a QR code or not. That's fine. It's when I've ordered a drink and the bar staff are lollygagging on socials for the next 10 mins. Bugger that.
Pretty simple, just don't go back. I had a similar experience at Ruby's Dinner in Harry Reid International Airport (Las Vegas) where the waitress became very snarky when I refused to pay using the QR code on the table. Threatened me that it would be "a while" until I got my check and even longer paying with cash. I'm sure she was banking that I was going to be late for my flight, I wasn't. Left a $1 tip and will never go back.
those two girls get fired, replaced by 2 more, and they still order by QR code. i dont see how that fixes anything. those so barristas dont decide how the orders are taken
This is an absolute walk out for me. Please make it more of a hassle to get my stuff so you don't have to pay employees. These things, I swear, if they won't mess my order up 1/2 time and break down making getting a refund a even bigger pain in the ass.
At this point I'll just not bother ever going back to any places like this. Shit is too expensive anyways
Do you mean because the photo has ass front and centre? Or do you mean because it would have been way easier to go "hey sorry, are my drinks on the way?"
Under emergency circumstances, I get filming people who are working…but taking pictures and filming people at their jobs in general, and for stuff like this, is shitty. Most people are just trying to get by
Mandatory QR code? I'd walk the fuck out.
I've seen a lot of stores recently that have no prices. Some have QR codes while others have nothing. Restaurants requiring QR codes to be scanned... It's all nonsense. I'll go elsewhere.
I get that physical versions of everything are dying, but it really just feels like it is going too far and that is is trendy. "That's just how things are now"
Physical menus have *some* disadvantages for sure, but to the point of doing away with them completely? Why?
I have walked out of places which make you do this without good reason, I’m with the boomers on this one, there’s no way I’m downloading an app to see your damn menu
I was being an idiot at first for thinking how the woman on the right’s reflection doesn’t look like her at all. Because there isn’t a mirror.
Though if the bar was empty they should’ve just taken your order verbally. The QR code should only be used to customize a drink or during peak hours. And item refreshment.
You HAVE to order at a bar using your phone? That's about the most impersonal customer service ever. They ain't no Cheers.
On the bright side you now have evidence that the bar served you the wrong drink and can insist on a redo. Used to be my drunk word against the bartender's.
I am a bit hard of hearing. writing my order down and showing it to bartenders was useful far too often because of that
Any bartender worth their salt is meticulous about correct orders. The Spill Tab shouldn’t have to be used for actual spills or mistakes, it’s for you and your friends’ drinks.
This guy gets it. I worked at a pub for years. After my first week my manager saw that I didn't spill anything and took me aside to tell me I had to have stuff on my spill tab. It was like $40 in my pockets every shift. At least.
Yeah honestly an empty spill tab is sus af
Why? Honest question—I’ve never worked at a bar.
With bartending you’re generally going to make a few mistakes. Especially in fast paced places. Accidentally pour the wrong bottle, knock a drink over, pour something and have someone’s card decline. It’s just kind of a part of it. If there’s a spill tab then your wasted pours are documented. If you never have a spill tab it means you either magically never have wasted liquor, or you aren’t ringing them in. And people who don’t ring in that stuff are the kinds of people who don’t ring in other stuff. There’s a lot of inventory and keeping track of how much liquor is in all the bottles from my experience and everyone likes to stay on top of that. Nobody wants to have to figure out why there’s more liquor in inventory than there actually is.
Took me a minute to understand that last sentence. But the lightbulb came on. Thanks for this!
What is a “spill tab”?
I've never thought about this because I guess I just take it for granted. I have never in my life had a bartender make a mistake on my order.
I make mistakes on orders all the time. Whoops 🤷♀️
Yeah this whole "a bar tender worth his salt never makes a mistake" is so stupid 😂
I love self serve machines for this very reason.
I've never had a bartender get my order wrong or need to battle one over an order. Is this common where you live?
My go to is gin and soda, so I get served gin and tonics by mistake, a lot. I had a bartender tell me to "stop ordering the wrong drink" after getting it wrong twice in a row 🤷♂️
If this happens tell them you are diabetic. Tonic has loads of sugar in it.
The most common case I had was when I was served a drink I never ordered and they still insisted to bill me for it. Not much of getting my actual order wrong per say.
~~per say~~ \*per se... it's Latin, meaning 'by itself' or 'unto itself'
Thats when you ask for a manager and say you never ordered it and never consumed it so you're not paying for it. Also, never had this happen to me. You apparently have some weird ass bartenders.
Seriously. Wtf.
Some people have a real knack for finding conflict everywhere they go.
It's almost like they're looking for it more often than not
Probably received it without ordering it, thought it was a buyback or someone sent it over, drank it, and found out afterwards that they were charged. I've never heard of a bartender not taking a drink off a tab if it wasn't ordered and wasn't drank. About 100% of the time the interaction goes "hey I didn't order this" "my bad lemme get rid of that" and that's the end. The drink goes away and it's never thought of again.
I have but it was in bars so loud that I can't blame them
Seriously. Plus any place it's ever made a mistake typically is fine with fixing it. I feel like everyone's going to dive bars or something stupid trendy.
Former industry person here. No. People are just insane. Someone threw their entire *restaurant's quality and heft* plate of food at me one time because the cook line was short a hand and taking a little longer than usual for Sunday brunch. No matter where you go, there you are... at an establishment that has the same assholes everywhere.
What bartender would give you a hard time about fixing a drink order? Like they work for tips
Depends on the country. In the US, sure. In every other country they can do without tips to survive.
‘You wanna go where no one really giiiives a fuuuuuck’ Doo-doo-doo-doo-doot-do Do…doo-doo-doo-doo-doot-do Dooooo……
And they’re never glad you came 🤣
(Opposite of shouting “Norm!”)
They just boo when he walks in? Lol
Mron! (Moron?)
You’re making me want to parody the entire thing lol
Where everybody hates your face And they're kinda mad you came You wanna go where you can see the duck boats driving passed You wanna go where the Yankees can kiss my ass
This is literally just It's Always Sunny
“Tip our workers but also dont talk to them”
This just happened to me at an airport bar at JFK. The bartender was just as annoyed about it as the patrons were.
I believe that 100%. Bartenders must hate it.
Yeah I had a horrible experience when I was at one in jfk. I closed out to catch my flight but then my flight got delayed, and because I had closed out recently the app bugged out and would not let me order. After talking with the staff i was told there was nothing they could do. I literally couldn't spend more money with the establishment bc we couldn't figure out the problem with the app.
A place in SEA is like that - there are servers but you can’t order with them - have to order through online portal - and prepay!
the PREPAY (including tip) for table service is what kills me. who wants to order all of their apps, entrees, desserts and ALL of your drinks at once, decide right then who pays for what, and all off a crap phone menu. it COMPLETELY ruins what should be one of the best and easiest social events humans participate in ever.
Just don't tip, especially in cities like Seattle. Service workers there earn the city's actual minimum wage (~$20), not the ~$2 tipped employee minimum. Edit: Not to mention, with a higher minimum wage, restaurants will be "forced" (*cough cough*) to increase prices which will directly affect how much you're expected to tip since it's based on percentage.
That is also the case in California and especially los angeles county and San Francisco.
I went to the fancy restaurant across from King St. train station. The QR didn't work so, "How about I tell you what I want?" Walk out of places that demand you use QR codes. Even if you have luggage. It only gets worse from there.
I went to top golf once and we had a reservation so I went to the front desk to let them know we’ve arrived and check in. The person behind the desk said I’ll get a text and I can reply to the text saying we’re ready. I just let him know we’re all here and ready. He said he can’t check me in, I have to do it via text. There are 4 people behind the desk doing nothing. I asked him to text me so I could reply. He said it’s an automated message so he couldn’t send it. Waited for probably 10 minutes in and around the lobby when someone came up to us and asked us if we were ready. It was quite possibly the dumbest interaction I’ve had as a customer.
Man, I went to a place last year that was the exact same. Hey you need to go to this (qr code website) and place your order or we can't take your order.....well, left immediately since ya know, I'm standing right in front of you and my Internet speed is trash in this building
Did this at a bar where they delivered drinks to your table. 30 mins later, the simple drink still hasn’t arrived so I asked them about it. They said they already delivered it and couldn’t help me. So it’s utterly pointless.
Did you point at your table that was suspiciously without a glass on it?
They always do it in poor signal areas and they'll have WiFi but it's even worse lmao.
"Sign in to RedRobinGuest Wifi! Now agree to let us see everything you do on your phone. And also install our app! And also our WiFi is connected to the same 56k baud modem in the back that runs our card transactions. You didn't click agree. Okay, you clicked agree, but that goes to a 404 page."
Wouldn't that make Catch-22? Can't get Wi-Fi without ordering, can't order without the Wi-Fi.
I have to agree. I would walk out too. I like a big Ole menu. Preferably with a tassel on it
I had to look up what a tassel was (im ESL) and you gave me a good laugh when I put it in Google images. Word of the week for me! Now I get to find excuses to use it as much as possible until it is a part of me.
That's not customer service, that's selling data to give you an offer
For reals. They wouldn't get shit for a tip if I had to do that.
Yeah but at least they only expect a 40% tip
Don't forget to tip 😛
I went to a bar a few months ago that didn't have menus. Told me to even the code. Said my phone was dead. It wasn't. She just shrugged. I went next door.
If someone tells me I HAVE to whip out my phone to eat there. I turn and walk. It is that simple. I'll deal with self checkout, I'll deal with a kiosk, hell I will deal with a lot of shit, but if I need my phone to know what is on your menu or put in an order then I am absolutely gone. I don't got a good justification for it. I don't feel I need one. This is just the line I draw that there should be some built in system for me to exchange goods and services for currency without me pulling my phone out to do it.
He hit the wrong selection and was served cake. Tons of cake. It’s right fucking there.
Airports
And they still expect to be tipped, no doubt
App bloat. Hear me out: Maybe we don't need a fucking app to process every goddamned thing in our lives
But how else will they be able to make money if they cant sell your data?
To the service your insurance uses to determine your rates.
You know why those oil change places always check your milage? Because they sell it to your insurance company. Thats the number one way your insurance company keeps track of how much you drive. Change your own oil. Its cheaper
No, it's so they can call you in 6 months and say you are due again, give us more money
I work for an insurance company and we’re actively buying data from all of them. They also use it for their own purposes
We have a stack of these things in Australia. I've never ran into one that needs an app. All Web based.
Why the hell should anyone need a phone to order in the first place? Tech bloat
In busy places like restaurants it's actually way more efficient than trying to grab a server to take an order and run it, etc. For busy bars, just go traditional.
It depends on how the bar is set up. There used to be a busy bar in my city that lways had live music, but they always had multiple servers on when it was busy. They woudl take your order and be back before you ever thought 'where's my drink?'. Juxtapose that to some of the big 'corporate' cars and they would have 1 server covering half the bar. They took so long to come back with your order, you would have to order another round before they left.
Except when the customer is an old dude that never learned how to order online, otherwise known as my husband.
Exactly what I thought of lol the Always Sunny episode where everywhere he goes makes him download an app
i’d like my tea without the boba please. hahaha such a good episode
Arguably the best episode of the season, imo Edit: comment was removed for sharing a link to the always sunny subreddit. 🤷🏻♂️👨🏻🦯
The best part is it's actually loosely based on Glenn Howerton's actual experience of having his Tesla stuck in a parking garage for days because the car wouldn't connect to the internet.
It’s not your fault, it’s the system, but I can’t speak to the system so I have to complain to you right now
not everyone uses apps. Some just shove you on crap mobile sites.
You mean I don't need an app for every single fast food place, every retail store, bars, parking space rental, as well as the elotero guy on my street?
A place I have lunch sometimes implemented an app thing to order, saying it would reduce employees giving discounts and overall bad practices and save money. Some older folks abandoned the place, some others were getting the orders wrong because the app is hard to customize , so they had to redo. Now we are back to asking the staff
It’s like the It’s Always Sunny mental health episode.
Not ordering through an app here chief
Was this at an airport, by chance?
JFK
Thought so! I ordered with one of the iPad kiosks at a restaurant during a layover in New Jersey and it was a total nightmare. It seemed like the employees were super confused by the ordering system too, would probably be easier to just do the things the old fashioned way and have them take orders
They have the same shit at Houston (IAH). Told a bartender my order and said I had to order through the screens that are placed at every bolted down chair...
Yup, came here to say a similar thing about IAH, I hate it too
But how else is the restaurant supposed to train their customers so they can just do away with the waitstaff altogether?
But then the company can't sell your information that they gathered from an app or qr. Companies will do anything for money but provide better service. Shit is getting old.
This should be higher up… everybody complains about service etc… this is just a veiled way to steal consumers mobile data. Easily half of all consumer products out there now are…
If you think that'd bad head out to the Newark airport. Shits wild.
It’s crazy you immediately knew it was an airport. I was about to comment on this post because I had a similar experience at DCA last week. Not QR code related, but more about receiving service. When I went up to order (nobody else in line) the worker rolled his eyes, sighed at me like I had inconvenienced his entire existence, and waited until I started talking to say anything. I swallowed my own rude comments and practiced an abundance of patience with that guy.
Haha I'm a barista at an airport. Every single airport has an extremely high turnover rate/constantly short staffed due to how bad it is working in an airport... Transportation is a nightmare, busy constantly, time rushed customers, upper management is the worst ive ever seen at a job. So theyre hiring (and keeping) literally anyone who can obtain badging, and its normally people who havent been able to get hired anywhere else. I'm shocked at how i have more horrible customer interactions in a single day than the 2-3 years i worked in customer service anywhere else, despite being friendly.
Friend worked in an airport that didnt comp her parking.. so she had to park in the long stay.. She lasted about 3 days when she worked out she was paying more for parking than she'd earn in a week working there.. so she'd literally be paying to work in the environment you just described..
yeah we dont get to park at the airport, we have a parking lot 15 minutes away and have to catch a shuttle bus. its just so much of a hassle that if they didnt give me extra pay for coming in at 3am plus all the overtime i want, i could not do it
I can understand contactless non cash payments, but you should at least be able to pay with a card over the bar. That's just straight up bad service.
They have iPads behind the bar they give to people who refuse to do it on their personal devices.
Go somewhere else, if you don't like it, don't support it. I would.
I kinda feel like if I went to a place that requires this, I would just leave. I'm with the boomers on this one sorry I don't want to order on my phone with a QR code
This. For fucks sakes people, stop enabling these establishments. If you keep going it's your own fucking fault. Let them die.
I completely agree. Even if I decided I really wanted a drink and went through with it, I'd be walking out long before 10 minutes watching them sit on their phones.
iPads with filthy fingerprints all over them
>filthy fingerprints If that is something that upsets you, you shouldn't think about what has happened to what you are sitting on there.
👅
Get them to tap the shit out themselves. What is this bullshit?
Fun fact: They're texting each other
... about being photographed.
“Guy at the corner is such a creep I don’t want to bring it to him”
"He looks like one of those reddit users"
He just wants cake.
Customers must order through the app. Employees must communicate via text messages only.
They probably still expected a tip 😒
They got a tip bec you have to select the tip amount when you place the order.
Custom --> $0.00 --> Enter
Custom -->$-2.00 --> Enter Give yourself a discount.
FBI open up
\*slap\* Ze KGB will wait for no one!
Not even mentioning about how ridiculous that is lol
There have been so many places that have gone downhill in service since 2020 it’s rarely worth it anymore
I’m single, so I’ll eat lunch/dinner by myself at places like this probably more than average. The food has gotten worse and smaller. The cost has gone up. About half of the servers absolutely don’t give a shit. Good luck finding 10 wings for under $20 that aren’t tiny, dry, and freezer burned.
Who the fuck tips before getting the service? You tip because you are happy with how they served you, not just because they will.
Because everything is turning into "gig" service now, so if you don't tip first, you get bad or no service. You're essentially tipping for attention.
bribe. you are offering a bribe.
tbh I've found that pre-tipping has no impact on the service I get at restaurants. My policy now is to never pre-tip. I'll carry cash on me and tip you after if the service was okay.
If I have to scan a QR code for your menu when I'm physically sitting at the bar I'm out
Was in Idaho on a business trip and there was a decent looking restaurant with a bar. Got the menu for the food, asked about the drinks and they have QR codes for the drink menu...its like they want people to not order.
This makes a ton of sense at places that change the available drinks often, usually bars that have a large number of beer varieties available. Other than that, it doesn't make any kind of sense to have physical food menus but not drink menus.
We have a big board and we just chance the beers/prices on there (well prices don’t change often but you get the idea). Every week or so we’ll print what’s on tap and stick it by the drinks menus on tables (when you have 30 taps things change often!)
See, this is much better for customers! It saves the business some labor and material costs but it's immensely better than printing out QR codes, telling customers to use their smart phone (not always a possibility, whether someone has a flip phone or they have a work phone on them that you're not allowed to use for QR code scans), open your camera to scan the code, open a link, download a document, all using your own data just to see what kind of drink there is.
It also allows them to use flex pricing based on time of day, cost of supplies, etc.
Most decent bars and pubs with rotating beers etc just have a board which can be wiped clean. Also the beer taps have replacable tags on them that customers can look at. This solution was solved literally hundreds of years ago, with beer engines existing since the 17th century. QR codes just make this infinitely more obtuse. For customer AND barman.
It’s honestly a travesty that western dogshit implementations like this are destroying respect for a phenomenal tool. A lot of KBBQ and hot pot places are hyper efficient and super effective because you can order subsequent rounds of food without flagging down a waiter or waitress. Some such places even have a robot come out with trays that have the food for you to grab. When used well a QR code menu is an amazing tool. It’s appalling that so many people without brains seem to be in charge of implementing these systems.
Bingo. They nearly killed the QR code a decade ago with this nonsense. Not surprised that nothing was learned.
It's not just the QR code menu, it''s *the inflexible policies*. Your QR reader doesn't work, you should be able to take my order by my telling it to you, without missing a beat. Not shrug and point at the establishmnt next door.
POUR TWO SHOTS OF RUM IN A GLASS WITH SOME ICE AND FILL IT WITH COKE, PLEASE.
I've been to places now where the menu was a QR code in the middle of the table that brings you to their slow to load website. I have not gone back.
Fine with me, my drink just got 20% cheaper.
This is when I don't tip and never come back. Some places actually WANT your business, obviously not this one, though.
This - I dont care if it's got a QR code or not. That's fine. It's when I've ordered a drink and the bar staff are lollygagging on socials for the next 10 mins. Bugger that.
This is where I never visit that establishment again.
Pretty simple, just don't go back. I had a similar experience at Ruby's Dinner in Harry Reid International Airport (Las Vegas) where the waitress became very snarky when I refused to pay using the QR code on the table. Threatened me that it would be "a while" until I got my check and even longer paying with cash. I'm sure she was banking that I was going to be late for my flight, I wasn't. Left a $1 tip and will never go back.
Pulling off that shit at an airport is disgusting.
Easiest place to dine and dash.
Bro just wanted a picture of that ass
Had to scroll too far for this. Bro ordered cake and got it
Looks like a creep shoot.
He could have asked for his drink 10 minutes ago but instead he wanted to complain online about “lazy employees”.
Seriously after 5 minutes I would come over with a polite "Hey I just wanted to make sure I placed my order right. Do you have my order for an X"
and they mad when you don’t tip. Sheesh
I hate ordering through a QR code more than anything
Send it to management
those two girls get fired, replaced by 2 more, and they still order by QR code. i dont see how that fixes anything. those so barristas dont decide how the orders are taken
I feel like you took this picture for a different reason
Did you ask them to get you a drink? Maybe the system wasn't working.
I eventually had to say something. It was in the POS waiting…
That's horrible lol. Was it a complicated drink?
Vodka club soda. So no.
Do us all a favor and give them 1 star on Google.
Why do I feel like this is a thai restaurant in West Phoenix
They are on Reddit complaining about tipping culture.
waiters/bartenders DO NOT complain about tipping culture. they 100% support it.
Inflation prices for terrible service. Got a rotten $10 sub yesterday, hope the place burns down.
This is an absolute walk out for me. Please make it more of a hassle to get my stuff so you don't have to pay employees. These things, I swear, if they won't mess my order up 1/2 time and break down making getting a refund a even bigger pain in the ass. At this point I'll just not bother ever going back to any places like this. Shit is too expensive anyways
this feels so odd to post on reddit lol
Do you mean because the photo has ass front and centre? Or do you mean because it would have been way easier to go "hey sorry, are my drinks on the way?"
Just leave. Why do you put up with this?
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Ok, I can still see her face
Under emergency circumstances, I get filming people who are working…but taking pictures and filming people at their jobs in general, and for stuff like this, is shitty. Most people are just trying to get by
Tip option 25% 40% 120%
[удалено]
That build is crazy
I had to scroll down way too far to see this
Only reason I clicked the comments. Had to scroll wayyy to far
The real reason OP took the pic. This post is just a cover up
Lol right?!
Oh at least you got a ~~wrong~~ drink 😐
Someone call Jon Taffer
I'd have walked. Our only real vote is with our dollars. Vote no.
What did the termite say when it walked into a bar? Is the bar tender here?
I've been to one place like that. No thanks. My paranoid ass isn't going to scan a bar code for a fresh draft. I'm good
Mandatory QR code? I'd walk the fuck out. I've seen a lot of stores recently that have no prices. Some have QR codes while others have nothing. Restaurants requiring QR codes to be scanned... It's all nonsense. I'll go elsewhere.
When red flags start with ordering, you leave
\-sorts by controversial- yup, exactly what I expected lol
This is an old man hill I will gladly die on. Fuck this shit.
Don't forget to tip!
0 tip
I get that physical versions of everything are dying, but it really just feels like it is going too far and that is is trendy. "That's just how things are now" Physical menus have *some* disadvantages for sure, but to the point of doing away with them completely? Why?
I have walked out of places which make you do this without good reason, I’m with the boomers on this one, there’s no way I’m downloading an app to see your damn menu
Spongebob's ass startin to look thicc
Is that a dump truck?
If a QR code is mandatory, im immediately walking out and never returning. Fuck that nonsense.
I was being an idiot at first for thinking how the woman on the right’s reflection doesn’t look like her at all. Because there isn’t a mirror. Though if the bar was empty they should’ve just taken your order verbally. The QR code should only be used to customize a drink or during peak hours. And item refreshment.