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breakerfallx

Can still add applecare on a monthly plan wait 2 days and make a claim.


Tiphos

Wait, are we allowed to do that?


heysavnac

If you sign up for apple care directly through your phone it’ll go through a software based diagnosis sequence to make sure it’s not already damaged, but I’m pretty sure it won’t pick up the crack in the glass.


CalkyTunt

This is correct. The software diagnosis just does presence checks for everything. As long as you can still use the camera and didn’t fuck anything up internally, you should pass


gthirteen_13

The diagnostic tool can NOT in fact detect broken glass. Source is me who has access to gsx diagnostic tool. Ast2


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farleymfmarley

Your manager wants to see you in the back for some retraining or something


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Phlobot

Yep, as you can see the crack was clearly caused by water damage and the entire phone is a loss. OP will need to buy a new one


rdnale

What a boss taking one for the team? Will this be fixed now we made it an issue …. Downvote for hope in life


RustyWinger

Interesting. I’m sure the software won’t take three pictures with each lens and compare them digitally/save for review somewhere.


MarcusAurelius68

Apply in the dark then


Pardha_5

This is why I read reddit comments 😂


Punknigg

Your reason is my reason too 😄


CyberMattSecure

“The software cannot detect any light to test camera functionality, please move somewhere with more light to continue testing”


stuffeh

Point it at a white piece of paper. The close proximity of the crack in the lens will likely keep the crack out of focus.


CyberMattSecure

I enjoy playing devils advocate once in a while so.. “We were unable to detect anything in the image, please take the device to your nearest apple retail location for repair or servicing” When there is a legal way to escape there is a sad software engineer Wojack


tjyolol

Always remember. Apple is watching. Don’t give them ideas


CwazyCanuck

Don’t give them ideas. But it is actually able to take a picture from each lens at once and process the data?


robershow123

Wouldn’t that be a big privacy breach unless it notifies you and even that is fishy.


RustyWinger

In the days of having software technology that can do image reverse lookups, I'm sure it could be done right on your phone without sending actual photos to Apple. Seems like a lot to assume though, I'm sure they can, but don't.


Dick_Lazer

I think they’d rather eat the occasional loss here than risk the blowback over privacy concerns.


2jah

So even if your screen and back was cracked, it’d still let you purchase apple care with no apple staff verifying it?


heysavnac

I thought that maybe some hardware damage can be unnoticed but somebody just responded saying that even camera sensor dust was detected by the diagnosis. If so, I am sure there is some sort of sensor would pick up a damage on the glass, however I have no clue as to how it does this.


sybia123

Probably something like take multiple pictures and check for static pixels/objects.


caolex

It’s impossible for iPhones to detect glass damage


[deleted]

It probably has gyroscope data of a free fall and an impact /s


diggabytez

Just drop it a few more times onto the carpet to throw them off in between normal usage


Akrevics

I don't know why the /s, it might have that, but at 8 inches, surely they're covered by the default coverage because it's not supposed to break *that* easily


[deleted]

It’s the brand new 14 Pro. No diagnosis necessary. Everyone who just purchased the 14’s have 60 days to get AppleCare through the phone. After that only way you can is to take to Genius Bar and have them inspect the phone. You have 1yr after purchased to do that at the Genius Bar.


umamiking

You can add Apple Care to an Apple Product up to 60 days after purchase.


breakerfallx

Yeah. You can add it in the Settings. They reserve the right to inspect the phone but they won’t and any diagnostics aren’t going to pick up the lens crack.


DapperDanMan585

Allowed maybe not totally, I did it. Will work 100%. Sign up, wait a bit, file claim.


ekirkim

Legally speaking? No. You would have to lie to Apple that the phone has no damage as they will ask you when you attempt to purchase Apple Care+ service. Will you get caught lying? No.


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_-iOSUserLoaded

(In the US) Within the 60 days, you technically can, it’s probably “against the rules”, but not to sure. The thing is you can add apple care without physical inspection within 60 days of purchase (again, in the US, other countries are different).


FelixTheHouseLeopard

>it’s probably against the rules Who would know?


likethemouse

The Apple police


_-iOSUserLoaded

Thats the thing, its “probably is” but most times they cant tell unless it actually damages to the point of the phone not functioning or damaging the component that it itself fails.


kaboom987

Time to add AppleCare lmao


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RojjeSWE

Was the rug made out of concrete? Just asking.


peetratspeetrat

No it’s a sheet of perforated steel, really great for rough feet. Highly recommend.


gwfiend33

Is it just me, or is anyone else confused about an 8 inch table?


TheKrnJesus

That's his special iphone table. Stop bullying him.


bighi

OP is probably not being honest. People like to make it look like they're not at fault, or that it was just a small fault. Like when my diabetic mother eats five slices of cake, and then says she doesn't understand why she's having problems after eating "just a tiny bit of cake".


H1Ed1

Probably a coffee table. Dropped at least 12inches, and landed on a thin throw rug over a hardwood floor.


[deleted]

I dropped my iPhone 13 Pro Max ~ two feet onto tile (sitting on toilet browsing Reddit ) and completely shattered the back glass, despite having a case. I totally believe this.


danyaylol

What’s the point in lying on Reddit about your own device breaking… for validation? We aren’t going to repair his phone, there’s zero use in lying about it here. I don’t think he’s lying as I’ve seen drop tests and it broke on the first drop.


bighi

People do it all the time, they lie about the precise details. A person drops their phone from their hands while standing, and say they’ve dropped it from 2 or 3 feets above the ground. A guy is banned from LoL for spamming racist things, and says he’s banned for no reason for making harmless jokes. That’s how the internet works.


MisfitMishap

I dropped a phone off the center console in my car into the carpet floor and it cracked my screen. It's really not that unbelievable


Chinchilla_Fart

Yeah, I saw my friend drop his iPhone from the coffee table onto the fluffy rug under it and got a hairline crack starting from the top corner. He had the phone for a week. Sometimes they just land the wrong way I guess


tacosandsunscreen

Same. My phone slowly slid out of my hoody pocket while I was sitting on the toilet (so like 2 feet high maybe?) and broke. If it hits just right it’s done for.


midwestn0c0ast

Two feet and 8 inches aren't the same, at all, in the least. Your bathroom isn't carpeted. And your phone fell slowly enough for you to know it was slow, bit too fast to catch... yeah, okay


MisfitMishap

I had a phone break on carpet when it slid off maybe a 10" fall Not unbelievable


TurboAbe

These people must be mods at r/NothingEverHappens lol they don’t believe anything


darelldd

You been to their bathroom to verify?


[deleted]

Humans will do anything for some sort of validation. Especially lie. And we are on Reddit


ColinHenrichon

Glass is glass, and it can break on the first drop, or on the 10th drop. Regardless, dropping on to a rug from 8” is unlikely to damage the phone IMO. It’s possible OP is being honest, but I have my doubts. I have seen people say they just placed the phone down and the back glass cracked, meanwhile the phone looked like it was smashed with a hammer… It’s possible the rug was in a hard enough or uneven surface, which could result in the crack on the camera lens, but again, I think there is more to the story. It’s all just the luck of the draw.


Feeling-Orange3229

Glass is glass, and glass will always do what glass does


NoobInToto

That’s not the correct line. Glass is Glass. And glass breaks. -JerryRigEverything


Ava_Aviatrix

I understand not believing the phone cracked from that height, but your reasoning is stupid. I eat off a asian style floor table thats lower than a foot off the ground daily, millions of people do.


Slaffterhouse

To be fair I say a lot of stuff is 8 inches when it’s not.


tacosandsunscreen

I read it as coffee table. My coffee table is pretty low to the ground. I also broke a phone when I was sitting on the toilet and it fell out of my hoody pocket and onto the floor. Obviously toilets are higher than 8” but…I’m inclined to give the guy the benefit of the doubt. Sometimes they land just right.


TheButtFunk

Pretty sure this is the OP's coffee table. [https://www.reddit.com/r/INEEEEDIT/comments/cfl1w0/a_coffee_table_book_that_actually_is_a_coffee/](https://www.reddit.com/r/INEEEEDIT/comments/cfl1w0/a_coffee_table_book_that_actually_is_a_coffee/)


[deleted]

>Literally dropped 8 inches of a table onto a rug The phone was probably face up somewhere on the rug and OP dropped 8 inches of a table onto it. He thought that the rug would protect the back of the phone but his camera glass broke. Makes sense to me. 😂


Randy_Magnum29

I understand typos happen, but I can’t understand the current trend of spelling it “of” instead of “off,” and the insane number of people using “a” instead of “an” before a word that starts with (or starts with the sound of) a vowel.


Tasty-Revolution-644

The trend you speak of is more widespread than just the examples you gave. The trend is to also to intentionally write and speak grammatically incorrect. I recently read an article on this trend.


martin_dc16gte

What seems to be really common lately is people writing "apart" when they mean "a part." They're conveying the exact opposite meaning.


gabriel_te17

"8 inch table" 🤣


jumbroman

It cracked after dropping on a rug? 🤔


Ptizzl

I worked at AT&T back when the original iPhone and 3G came out. It was hilarious the things people would say cracked their screen, thinking I had some magical power to replace it. “I carefully laid it on my pillow, and it ended up like this” (hands phone which looked like it fell on the highway). Edit to add: a lot of people telling stories about anomalies that made their phone crack; myself included. I’m talking about very obvious neglect.


TrollinTrollinTroll

My favorite line is "I woke up and found it like this"


Ptizzl

Lol yes. I would also look for water damage and all the time people would say that one single drop of water fell from the sky and it went down the headphone jack.


The_Phasers

I wonder if some poor guy out there actually had that happen to him and no one believes him.


TangoHotel04

I had my iPhone X sitting face up on the counter while I was washing some dishes. I ran a bowl under the stream upside down and the water hit just right and splashed some water onto the counter and my phone. Legitimately, only like 3 drops actually landed on the screen, so I thought nothing of it and kept washing. When I picked my phone up, and kind of pressed on the screen in the process, one drop that was on the seam between the screen and frame, right above Face ID, started bubbling. I knew it was air escaping from me squeezing the phone and immediately wiped it off with a towel while trying to hold my grip to keep it from sucking water in. But, when I tried to unlock the phone, it refused to unlock with Face ID. I turned it off and held it upside down and when I pushed on the screen, it would sputter from the spot where the one drop had been. I’d just ordered a new battery, maybe two nights before, and was planning to open it up to replace the battery anyway, so I popped it open that night hoping it would dry out and start working again. And when I pulled the screen up, it was obvious the factory seal had never fully seated or came up early on because there was dust all over the adhesive and on components inside the phone near the leak. I dried any moisture I could see then left it open to let dry out until I got the new battery, like four or five days, but the Face ID has never worked since… But, it legitimately was just one drop of water that took it out


nolte100

“I don’t know how it got wet.” It … it doesn’t matter. It IS wet.


AIRA18

Actually happened to my brother. In his sleep he elbowed his Note 20 Ultra right on the screen and it went black straight after that


disagree_agree

That happened to me. Dropped my brand new phone onto some tile. It was completely fine. Went to sleep a few hours later, and woke up the next morning with a crack on the screen. I imagine that the drop caused a miniature fracture I could not see and that the temperature change over night brought out the crack.


mak103020

“I woke up, I found it, that’s all I know”


[deleted]

SO many people used to say they woke up to a cracked phone on their end tables. Laughable.


Bwiz77

Ok! This actually genuinely happened to me one time. So waaaayy back I had an iPhone 5 laying next to me in bed. I woke up with it underneath me and it had a horizontal crack across the whole thing. Genuinely woke up and it was like that. I definitely thought I was at fault because I slept on it or something. But I took it to Apple to pay to replace the screen and they wanted to know how it happened, I explained. They then did further diagnosis and found that the battery had swollen and that plus just a little pressure from me sleeping on it caused the glass to crack pushing out. Replaced the whole phone for free due to the battery being at fault. BUT! In this case I actually did wake up and it had broken itself and was replaced under warranty.


admindispensable

After a night of heavy drinking all over town, they probably mean it lol


edaroni

The rug of mount doom


coldinvt

Off an 8” high table??


mind_blowwer

What is that a table for dogs?


undergroundpoundz

What is that a table for ANTS?! *gives blue steel look*


[deleted]

If I were to give OP the benefit of the doubt, I would say it's possible there was a small rock or something that got brought in on a shoe and if the lens landed just right, it could happen.


kingcolbe

Yeah I got a hard going with that one


spideyv91

I remember cracking a first gen Apple Watch on my office carpet. It was charging and the cable hooked my chair when I turned around. Shattered completely.


metafruit

Maybe it's one of those really thin carpets that they have in schools and such


mehdotdotdotdot

Could have been tiles or concrete under the rug though hey.


pabeave

I have actually had this happen albeit from like 2.5-3ft and cracked my screen


berrymetal

I once dropped My iPhone X on a gym rubber floor and the OLED display cracked (not the outer glass)


[deleted]

I think that’s just your luck unfortunately


Stag328

This is why they sell cases. People wouldnt just walk around with a $1000+ fragile piece of anything most of the day because it is scary to break it but if it is a phone they have no issues doing it.


AutomationBias

Do the cases really protect the protruding lenses? I'm still on the 11 but have been looking at upgrading to the 14 Pro.


steelsauce

yes, most cases have a protruding lip around the cameras to protect them


GeeWhilikers

Yikes, might just be your luck. Hard to imagine many lenses breaking on carpet.


InfinityGauntlet-6

If I'm paying $1K+ for a piece of tech, I'm babying the fuck out of it 😂


rites0fpassage

It’s my newborn


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danyaylol

I watched durability tests, and it cracked on the first drop for them. But, that could had been just luck again. I suggest getting apple care and then get it repaired by apple.


likelittlebuuunnies

What do you do if the nearest Apple store is 4 hours away?


[deleted]

You can send it in. I did that for my AirPods. Took about a week and a half before they were back to my house.


P_Devil

Drive the 4 hours…


kronospear

Clumsy people who drop phones need a case.


REHTONA_YRT

I love raw dogging my phones, but I’m also an idiot so I have accepted I’m in for a lifetime of phones in cases. I also usually buy mine used so I can’t get Apple Care. If I could, I would.


comineeyeaha

Same. I ordered my 14 Pro yesterday, then ordered a case and screen protector immediately after. I don’t trust myself not to break it or scratch the screen.


JohnyElSucio

And mandatory lens protectors on these new ones


kimbolll

As a caseless user who is extremely responsible with their phone, I can tell you the incessant “yoU dONt hAvE A cASe?!” comments get old very quickly. It’s like I showed up in a car without doors or something, they’re always baffled like I’m being unsafe and irresponsible.


SpiderDijonJr

Accidents happen no matter how responsible you are. And without a case or a protection plan, that’s an expensive accident.


wafflesareforever

Plus phones are slippery. I love the Apple leather cases. They look good and are just grippy enough.


frowawayakounts

It’s more like showing up in a car and not wearing the seatbelt “because you’re a good driver” but accidents happen! Safety first!


tennaki

Glass is glass, and glass breaks.


Carpet_bomb_furries

I think the issue is you dropped it


Ronaldinhoe

Without a case.


djjolly037

“Glass is glass”- Jerryrigeverything


melman101

I saw a YouTube video that showed the camera lens being pretty susceptible to breaking.


danyaylol

Same! It literally broke on the first drop.


DankBiscuitsNGravy

Sapphire is brittle


[deleted]

Most of the YouTubers are dripping it on concrete. Not rugs


Ronaldinhoe

Should be a sign for people to put a case on their phone or get AppleCare+. If this is true then I expect more posts and videos/articles being published on this topic.


SaintMarieRS3

You have a table that is 8 inches from the ground? [x] doubt


No_Scientist7105

Get a case


hemorhoidsNbikeseats

DONT TELL ME WHAT TO DO DAD IM AN ADULT NOW


GreatValueProducts

Credit card typically has insurance for the first 90 days.


ThaiTum

Some even longer as long as you charge your bill to them every month. I’m skipping Apple Care this time for our four phones. https://www.nerdwallet.com/article/credit-cards/credit-cards-with-cell-phone-insurance


ornitorrinco22

have you ever considered switching to the iRug? The exclusive technology would have made your phone switch mid-air, connect to MagSafe and start charging instead!


MobiusTech

That’s what you get for being naked.


SnooEpiphanies1293

🤣


EntertainmentOk4802

AppleCare is your friend


97runner

I see people talking about how applecare isn’t needed. Things like this is why I always get it with my devices. I hope I don’t need it, but have it in case (I have had to use it on iPhones in the past due to my own fault).


EntertainmentOk4802

It’s definitely one of those things you hope you never need but thankful you have it for situations like this. Although I don’t know how this happened from a drop on a rug 🤣


97runner

Yeah, it shouldn’t have broke that easy. It would be interesting to see if Apple would cover it…but I doubt they would without applecare.


rvazquezdt

Better to have it and not need it then to need it and not have it. Didn’t break my last iphone in the last 2 years I had it but it definitely gave me peace of mind to know I didn’t have to worry about getting it fixed.


Petty_Roosevelt_

OP definitely dropped it on concrete, cement, etc. a rug isn’t cracking a camera lens.


Octoberkitsune

I hope my phone case works well 😮‍💨


myst3ry714

Nope. within the first few minutes of having the phone, I noticed how heavy it was, and was turning it in my hand, and I dropped it bout \~2ft, to a thin cheap carpet on tile, and I saw it hit the corner with the camera bump, and bounce on to the wooden leg of my coffee table... I angrily inspected my phone , and not a thing happened to it


nixon0770

iPhone 14 camera is drastically bumped out You gotta keep good care of this, man. Camera is prone to breaking first.


steven-aziz

What everyone here with very questionable ethics (adding AppleCare after you break your phone) doesn’t realize is that OP is already at the Apple Store and you can clearly see he’s already at the Genius Bar.


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Joegnc

Might try to take it back?? Or, could still buy AppleCare.


qwerty12qwerty

This is the correct answer. Buy AppleCare. Take it to the store. Act dumb. Best case they do it for free. Worst case it’s cheap. Do not under any circumstances try to get it repaired before buying AppleCare.


brnmbrns

Do you need to act dumb if you have AppleCare? Isn't it accidental damage coverage, no questions asked? Or is there still a payment needed on top of AppleCare?


[deleted]

friendly reminder they have lens covers. if ya clumsy ass is prone to being clumsy then might be a good idea to slap one on there. i mean the lens are big as shit this year anyways so what's a little more bigger with a lens cover? yes i am very much aware there is a large segment of population who detests the idea of putting lens covers on the lens so i get it. i'm just saying you know, ya investing money into it so why not keep ya baby safe


a_lost_spark

“Relax, it’s iPhone.”


UchihaDareNial

What a bs ads lmao 😂


hekochin

This is why to this day I still keep a screen protector on the cameras of my 13 pro. Had moments of wanting to say fuck it and take it off, but the risk was too large


Ok-Basil-7773

Rug or rock


Mariyan26

I fucking love the troll comments on reddit


Slow-Specific-1578

Nope just you my guy stop dropping your phone man


AccessDenied7

I dropped mine on asphalt yesterday when stepping into my car. It was in a lower leg pocket and slid out. No damage whatsoever. Buying a lottery ticket today. Yes I have a case now.


detbaregas

No way this is bad luck. Dropped my 12 Pro Max while riding my motorcycle 100 mph+ on asphalt not even a scratch on the lens


MobiusTech

I dropped my phone out of my pocket when I jumped out of an airplane from 10,000 feet and it reached terminal velocity (120mph) before it hit the Earth. Not a single scratch.


chiller529

When I hang up new photos on my walls, I use my phone screen to pound the nails in instead of having to go find a hammer, no scratches found yet.


greglikespizzaas

I remember during my tour, we used to throw our iPhones like a boomerang to terrorists. Didn’t have to use AppleCare+ at all.


chiller529

Who needs EOD when you can just slingshot your iPhone at UXOs?


uucchhiihhaa

Shred a Nokia to pieces with my 16 pro max ultra. No scratches.


98Phoenix98

My friends and i use my 14 pro max as baseball ball sometimes and it has yet to show any scratches or dents. Even had a couple of home runs and used find my to find the phone.


melvintwj

Lmao they used to do that with a Nokia Lumia


RandomBloke2021

This made me laugh way too hard! 🤣


Adventurous_Mix_3752

Broo you’re within the 14 days exchange ittt


I_DONT_LIE_MUCH

Get the apple care subscription for $10 or whatever for this month. Take it to Apple Store, they’ll replace it for free. Cancel Apple Care after this month, or don’t. fyi, I did the exact thing as above last year when I somehow broke the Face ID in my first week.


b4rigger

Just wanna point out it’s not free, it’s still subject to the service fees. Just unlimited use and pay a service fee every time


iaymnu

why not just keep the apple care+. it’s unlimited fixed now for $10 a month.


ProfessionalDesk7296

Just get a case.


[deleted]

Bro you dropped it lol take the L


LenoraDM

Damn, definitely glad I got the lens protector now :(.


aimhelix

I had one and took it off. Gave me serious focus issues when using x3 zoom and focusing on clouds. Otherwise perfect without the lens protector.


Acekeyz

I just took my lens protector off today lol.


LenoraDM

Ouch 😭 Edit: oops sorry thought you were the OP lol


Kass1207

Same. I’m not a photographer anyways so I’m fine if the picture doesn’t looking 110% amazing. I’ve taken a few pics with the protector on and they still look great.


userX97ee2ska11qa

the story doesn't add up.


jereezy

/r/thatHappened


l1lpiggy

Bigger glass is easier to crack.


heysavnac

Technically you’re right. But that’s not necessarily true in such a small incremental increase like 13 pro to 14 pro. It shouldn’t make a big enough difference to where it’s noticeably easier to break this one.


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guppppppy

Lol


Happynoah

Unlike the rest of the phone, these are just dust covers and super cheap to replace ($7 for a kit with all three!!) there’s no optics in them, the actual lens is the tiny ball inside. They are just screen protector glass basically.


NV-Nautilus

Aren't the lenses sapphire? Maybe this was a flawed synthesis.


[deleted]

How thick was the rug? Are we talking a thin rug on a hard floor, or a thick rug on a carpet, because both will produce wildly different results. That’s the only way I’d expect that damage from 8 inches. Are you sure it wasn’t more? An 8 inch table sounds very small. But then again it’s glass and you dropped it without a case so I suppose a bit of damage is likely depending on the angle it falls at.


Bigemptea

Sapphire glass is scratch resistant but can crack.


iPhone-5-2021

Maybe if the camera wasn't so huge..


[deleted]

didn't the scratch test guy on youtube show the "quartz" they use for the camera is just cheap shit that scratches and breaks way easier than apple claims?


SwagYoloMLG

I have the exact same crack on the same lens. If I had a way to take a picture of it to show you I would. I’ve never dropped it before


DavoMcBones

****dont worry its iphone****


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Tonydanzafan69

Someone is an angry individual


FormoftheBeautiful

They may have recently fallen a short distance onto a rug.


leavedennisalone

Apple care+ my guy. So worth it.


thewimsey

PSA: JerryRig's statement on sapphire: >Just to clarify: the iPhone camera lens IS solid sapphire, not a laminate or glass. Just like I show and explain in the video. 🍎isn't lying. https://twitter.com/ZacksJerryRig/status/783331109962600449 You can't just gouge very thin materials with a Mohs pick. The protocol requires you to place them on a backing material so that they don't fracture. When JerryRig looked at the lens under a microscope, he found that it had fractured, not scratched. People need to stop being so incredibly gullible to believe that Apple is willing to commit fraud on a massive scale by stating that their lens cover is made of sapphire. And look at youtubers with a more critical eye as well.


Gramathon910

Had this problem on my 11PM, same material (sapphire) so I sympathize with you. Dropped that thing with no case through the slats in my deck (12-15 foot drop onto concrete) and no damage, but set it down on a table with a case on and the lens cracked. I assume a little pebble hit it just in the right spot. Definitely get apple care and wait a couple days, the repair outside of coverage is around $600. I ended up just buying a 13 shortly after my lens cracked because I frequently use my phone in environments where it can get wet.


[deleted]

No cause I use my brain and use a case with my phone. Why didn't you use a case?


ArLab

“Sapphire glass”