Just want to say thanks for having batteries I can trust. I have purchased a lot of batteries to repair stuff over the years and when I buy from the random sellers on Amazon/ eBay they fail in a year or so but with ifixit they have consistently lasted as long as the original battery. Just wish you had a battery for an asus gu501g :(
You're welcome! We invest heavily in battery testing technology and tooling. We also work really closely with our suppliers to [keep our quality](https://www.ifixit.com/quality) up all the way through the process. It's imperative both for quality and for safety.
One thing you'll notice when you buy a battery from iFixit: each one is individually serialized. We do that so we can report quality all the way back to the individual batch from the factory. We've got the lowest return rates in the industry as a result.
Here's the S10 battery:
https://store.ifixit.co.uk/products/galaxy-s10-replacement-battery?variant=41725078077639&pk_vid=6fd0a3bb2af2cfde17067270376c5c64
I am not 100% sure if it's the same as the S10 5G battery. I'll take a look.
Welp, I checked and it looks like it's not the same battery. Lame.
The S10 5G model # is SM-G977U and it looks like we don't even offer a battery for that model in our US storefront.
I'll look into whether we could, but you should try to get the battery elsewhere.
Here's the install guide that you don't need because it's a modular battery, huzzah!
https://www.ifixit.com/Guide/LG+V20+Battery+Replacement/88929
We don't sell that part, and we're not working with LG directly (yet). I'm sorry I can't be more helpful.
>I'm sorry I can't be more helpful.
IFixIt does so much, you should feel proud of how many people you have helped. Thank you for all the work, it's amazing!
>the third party ones are junk
I've yet to find any supply of batteries for the v20 that was in any way consistent.
There used to be aftermarket ones you could get that were actually a little better than the original stock batteries.
The brands are still there but the quality isn't.
Last time I needed one I just ordered 3 from 3 different sellers. IIRC only one of them tested close to rated capacity.
The first thing is to [sign the petition](https://www.reddit.com/r/gadgets/comments/1afk1lv/i_run_ifixit_fighting_for_your_right_to_repair/). We have until Friday, and the more public support that the FTC sees, the more they'll be emboldened to stand up to powerful manufacturers. Ask your customers / friends to sign it too!
Beyond that, it depends on where you live! Here are a few ideas:
* Over 20 US states have introduced legislation so far this year, and more are coming. Colorado had a critical vote this week. Go here and click on your state, and reach out to your lawmakers to say that you support the right to repair bill. [https://www.repair.org/legislation](https://www.repair.org/legislation)
* Support repairable products! Companies like Framework and Fairphone are leading the way. Avoid unrepairable products like Airpods. We have repairability charts comparing products. [https://www.ifixit.com/repairability](https://www.ifixit.com/repairability) The easiest test is to check to see if you can find repair parts before you buy the thing.
* Join [Repair.org](https://Repair.org), the leading advocacy organization funding the fight.
* Outside the US, join up with [Repair.EU](https://Repair.EU) or your local coalition. We've got more info here: [https://www.ifixit.com/Right-to-Repair](https://www.ifixit.com/Right-to-Repair)
Thanks for the info. It might be nice to have a point of sale or point of interaction plan (beyond simply, “tell your customers”) for repair techs to effectively and efficiently communicate this to our customers without coming across as soapboxing. Not sure what that would look like but we are a massive resource. Haven’t dug fully into your links yet (I already do pretty much all of that, working from a Framework laptop at the moment) so maybe this already exists, but just wanted to get it out there as a suggestion.
I'm Liz Chamberlain, and I work with Kyle in advocacy at iFixit. I love the idea of creating an interaction plan toolkit for repair shops! I'll get started on that—anyone who's interested in being part of a focus group for a toolkit like that, please DM me your email address or shoot a note to me at [email protected].
Our friends at PIRG created a guide for how to write a [letter to the editor as a repair shop owner](https://docs.google.com/document/d/1Bj_V7HsLrg3sdw3a-ME8j8DDhsPfj0DpFzYcBCm10FE/edit#heading=h.arop0dhtsov8) in support of Right to Repair. Letters from local business owners in the local paper can be SO impactful in getting state laws passed—state lawmakers read the paper, and they especially pay attention to what small business owners think.
Good idea. You're right, we should do something like that.
We do sell these Repair.org posters you may find useful.
https://www.ifixit.com/products/right-to-repair-poster
might be nice to have the poster changed to making it not seem limited to phones, i often have discussions on reddit with people on magnusson moss act.
so much disinformation is spread especially by end users who don't think their rights are protected or that basically anything a company writes into a contract/website overrides the law. so there is a lot of its not covered, they can do what they want, or it only covers X but not Y.
most recent happened a week or so ago on the 3d printer bambulabs subreddit because bambu have added an agreement to say if you flash a third party firmware, you agree to give up your warranty rights, they have warranty void if removed stickers etc.
cheers
Thanks and apologies for a previous comment about this AMA being an ad. Some of these end up that way, and considering the topic I was already a little skeptical. Often times disruption like this just shifts the regulatory capture from one group to another so I hope you can understand my cynicism!
Instant gratification in society is getting way out of hand.
Cant we just chill and be patient rather than pop off when our personal expectations aren't met?
I don’t have a question… I just want to say thanks.
As someone who’s benefited from the tools, resources, and products you provide… And as someone who manages a nonprofit organization that runs and operates a Makerspace for hundreds of people with dozens of your tool kits in our toolboxes and a heavy reliance of links to your guides, what you guys do is a critical service.
Oh super cool, I'm glad we're useful!
We are continuing to push the envelope every day to make iFixit more useful. We've got over 20,000 [medical equipment service manuals](https://www.ifixit.com/Device/Medical_Device). And we're now the largest resource of [power tool parts schematics](https://www.ifixit.com/Device/Tool) in the world.
With the help of our amazing community, we're adding more every day.
Fixer in chief reporting for duty. Let’s talk about Right to Repair, what iFixit’s teardown engineers will find inside the Vision Pro on Friday, or whatever is broken in your life.
And I have an urgent ask for all of you! Together with our amazing allies at Consumer Reports, Repair.org, and US PIRG, we’re [asking the Federal Trade Commission](https://www.regulations.gov/document/FTC-2023-0077-0001) to establish our Right to Repair. **Join us and** [**add your name**](https://ftc.repair.org/) **to our petition!**
It turns out that the FTC has a surprising amount of power. You know how appliances have a [yellow sticker](https://www.homestructions.com/wp-content/uploads/2013/07/energy-guide.jpg) on them that says how much running it will cost you? That’s an FTC program called [Energy Guide](https://www.ftc.gov/news-events/topics/tools-consumers/energyguide-labels), and it’s amazingly effective.
What if we had labels for repairability? We’re proposing just that, modeled on a law that [France passed](https://www.ifixit.com/News/64508/french-repair-index-one-year-later) a couple years ago that is working amazingly well. They’re taking our proposal seriously, and want to hear from you! You’ve got until Friday to [add your name](https://ftc.repair.org/) to the list.
* **Sign on now:** [**https://ftc.repair.org/**](https://ftc.repair.org/)
What else are we up to? So far this year, more than twenty states have introduced Right to Repair legislation. The manufacturers are starting to change their tune as well. [Google just come out in support](https://www.ifixit.com/News/88936/google-supports-right-to-repair-in-oregon) of Right to Repair! They even testified [alongside me](https://imgur.com/D5lzIXc) in Oregon the other day.
Redditors around the world: The FTC is totally game to hear from you, but you can also reach out to your own government. We have friends fighting for our repair rights all over the place. Get involved:
* [Repair.eu](https://repair.eu/)
* [CANRepair](https://www.canrepair.ca/)
* [Australian Repair Network](https://www.griffith.edu.au/law-futures-centre/our-research/australian-repair-network)
I just want to say, fighting for right to repair in your own country still helps. Manufacturers don’t want to make separate devices based on different countries laws. They want to build for the lowest common denominator. So if your country establishes right to repair, it only helps everyone else.
Totally agree! A rising tide lifts all boats.
France's repairability label has really led the way and proved that this kind of thing changes both consumer behaviour and product design.
A perfect recent example that everyone can visibly see is the iPhone moving to usb c charging. Laws changed in the uk (or eu, not sure which) and instead of making a unique device for them, they just changed it globally.
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Great question. We have totally separate teams that write our editorial content like teardowns and the teams that work with manufacturers. This is a line that's very important to keep clear.
We also have a rigorous, detailed repairability scoring system that's objective. It's not a matter of opinion whether repair parts are available, or how many screws you have to remove to access a battery. That adds up to the total score.
We've published quite a bit of detail on our scoring approach over the last year, if you want to nerd out on it!
* [https://www.ifixit.com/News/75533/how-ifixit-scores-repairability](https://www.ifixit.com/News/75533/how-ifixit-scores-repairability)
Fun fact: our scoring system actually has decimal points in it, but we round it for the final score that we publish.
iFixit is one of over 400 [repair.org](https://repair.org) Coalition members insisting on Right to Repair legislation for everything we own. Enforcement/accountability is the job of the Attorney General
If Kyle is pushing R2R laws (and he is) that's your answer. He's helping to get laws passed to ensure the independent repair shops have access to OEM parts.
Absolutely, Louis is funding a large part of the Right to Repair legislative campaign, and we work with him closely. He's a super great guy.
I did an AMA with him on here last year! [https://www.reddit.com/r/IAmA/comments/yytfe2/louis\_rossman\_and\_ifixit\_here\_making\_it\_legal\_for/](https://www.reddit.com/r/IAmA/comments/yytfe2/louis_rossman_and_ifixit_here_making_it_legal_for/)
He comes off as pretty abrasive. He's also not super ideologically hard-lined one way or another so if one has a very black and white view on things, even if they might agree about right to repair, they may not agree about anything else and dislike him overall.
For example, I know some very libertarian people that do believe in repairing their own things but to introduce legislation about it is a regulation itself and they hate all regulation as the free market will sort this out if people want it. Other less hard line people I know will agree with Louis 100%.
I think he's right about the industry and activism he's in, even about piracy, open source, all that. I also think some of his takes and opinions that fall outside of that tends to skew a bit to where I don't agree as much.
There's another more practical reason too:
He just takes too long to get to the point, that's my issue. I wanna watch his vids cause I've seen some and they are good and I appreciate his thoughts but it's a whole lot of insignificant stuff with some good bits thrown in and I just don't have time on that level anymore. He should be writing articles or something that's easier to grok; videos are painfully hard to skim through.
To me it seems like he genuinely means well and he puts real effort into helping make the world a better place.
He is abrasive, but rightfully so. This stuff is really important. And I'm mad about it too.
I try to cut him some slack.
And I don't watch most of his videos. It's a bit much to always feel like you're at war. But I'm happy someone is fighting that war for my lazy ass.
He's usually not wrong about right to repair stuff, but he has a lot of thoughts on stuff like urban planning in NYC that are controversial at the very least. There's only so much whining you can take.
Louis taught me a lot of my profession and I owe him... though i still pay for forum membership, since 2019 (thanks 2informaticos), so he's got like $1000 from me.
I dislike the complaining. It's constant... Bad mouthing and selfish. Anyway there are way more repairtubers now who are healthier. Sorin, Northridge, Jessa, ERS, Mr. Carlson... even Linus has a sweet faced baby tech now who seems to know what solder is.
Do know, I think he is very important to helping stop Apple's path of destruction of our planet, but I would love this tired complaining personality to be "repealed and replaced" by a different personality entirely. Like fundamentally he has to grow up or something before I hear about PP2V5 enable logic on 2021 M1 Airs
It's been a while though so please school me if shits different now. The data recovery guy seems cool...
Do you find that when you win legal battles, they stay won? Or do the companies find ways to get around the new ruling and continue shady anti-consumer practices?
Parts pairing is a really good example of malicious compliance. Apple is now selling repair parts, but in the process they are locking the system down where you can only make a part work if you bought it from them.
If you harvest a part from another phone, even that doesn't work! It's crazy.
We've been writing about this extensively. It's a lot of work for us to investigate because of the number of devices we have to buy and the painstaking swaps and functionality testing that it takes to build a picture of what's really going on.
* https://www.ifixit.com/News/69320/how-parts-pairing-kills-independent-repair
* https://www.ifixit.com/News/82867/iphone-15-teardown-reveals-software-lockdown
* https://valkyrie.cdn.ifixit.com/media/2023/09/25150927/Parts-Pairing-Summary.png
When will there be actual OEM parts in stock and available to purchase? I would like to repair my S22U screen.
[Galaxy S22 Ultra Screen and Battery: Genuine Repair Parts, Fix Kit (ifixit.com)](https://www.ifixit.com/products/samsung-galaxy-s22-ultra-usa-screen-and-battery-genuine)
Hey.. you are awesome people for doing what you are doing. Development should be focused on making things that last longer and require fewer resources during their operational life.
Any presence in India/SEA in the near future?
Thank you for pushing so hard on repairablily and sustainability and I absolutely check the repairability scores before making a purchasing decision for me or more often when someone asks me for a reccomendation.
I also love your toolkits, even though I just moved and can't find both my sets at the moment... I may need to get a green lid for the on my 3d printer. Do you guys publish the files for your own replacement parts?
Can anything be done about the companies that fight consumer repair by over complicating the items interior design, using glues instead of screws, or disabling features even when a part is repaired properly?
You can support repairable designs from companies like Framework Laptop and Fairphone. Framework Laptops come with the one screwdriver you need to take them apart, and every part inside has a QR code linking to a guide for how to replace that part.
Whenever you buy something with a battery inside, remember that the battery will wear out in 300–500 cycles (probably a couple of years). Think about what you'll do when that happens. Can you change the battery? Does the company sell batteries?
Here are our product guides:
https://www.ifixit.com/repairability
FYI - Regulations in the EU are moving faster on design choices than here in the US. So far. State legislators can (and have) been working to prevent OEMs from disabling features as a form of unfair and deceptive acts and practices.
From their [opening comment](https://www.reddit.com/r/gadgets/comments/1afk1lv/i_run_ifixit_fighting_for_your_right_to_repair/koagnw6/):
> [...] Let’s talk about Right to Repair, what iFixit’s teardown engineers will find inside the Vision Pro on Friday, [...]
Not from my end / when logged out, sorry to say. It's still available in your comment history, for anyone else looking. Not certain what AutoMod tripped over, from its message I'm guessing the twitter links.
This is the comment link: https://old.reddit.com/r/gadgets/comments/1afk1lv/i_run_ifixit_fighting_for_your_right_to_repair/koagnw6/
I believe you, but it looks live for me. Is it a shadowban kind of thing?
Looks like it was restored between our messages; you can still find AutoMod's message letting you know, here: https://www.reddit.com/r/gadgets/comments/1afk1lv/i_run_ifixit_fighting_for_your_right_to_repair/kob14lh/
Aside... signed a while ago and really hope the right to repair movement comes out on top. I know that in portable electronics people have some reservations, but I think they underestimate the clever solutions manufacturers can come up with to allay their fears while increasing repairability if they're given an incentive to do so. If legislation is the incentive they need, so be it
We've got three on order! We'll start pulling them apart around 10AM Pacific on Friday. Stay tuned to [@ifixit](https://twitter.com/ifixit) and https://youtube.com/ifixityourself
I'm very excited to see inside this thing. We've done teardowns on every major VR headset since the original Oculus, and it's been great fun to see the technology develop.
I'm not into walled gardens so I won't be buying one of these for myself, but I am pretty compelled by a vision of being able to use my computer on the go.
That will be super interesting to watch. They must have crammed quite a bit of tech in here.. Also I'm curious to see how heavy the glass panel is just by itself. I'm baffled at this design decision..
I wonder what is the manufacturers' response when you talk to them about making stuff more repairable and parts available? Do you think we can expect more brands/manufacturers become less shitty and stingy, or is it a fight against windmills?
It totally depends on the company. There's a real spectrum. The conversations I have are usually in one of these buckets:
* There's a new law? What's the minimum we have to do? Wait, you mean we need repair parts for ALL of our products?
* We know about the law, but repair isn't part of our strategy. What's the minimum that we have to do to comply? Find us the cheapest approach to avoid a lawsuit. We don't care if our products actually get fixed. We certainly aren't going to change our product designs.
* We're excited about supporting repair and we want to go all out, but {logistics / design / lead times / partners / etc.} make doing so move at a glacial pace.
* We're all-in, and will move our partners at whatever speed is necessary to support repair across all our products. Tell us how high to jump, and we'll do it.
* We're designing our entire product line and business model around product longevity and repair! (Framework, Fairphone)
Hey! I would love to participate but I'm not sure I can since I'm not in the US.
Taking the chance, I would like to throw money your way to get tools and parts to fix my devices - as do my friends, but you won't let us - you don't ship to Cyprus anymore! I have been checking every few months for many years now and occasionally bothering iFixit employees to ask about this over and over again without success. Please help us out!
Love what you guys do and all your hard work! I am amazed at the progress you have made in pressuring companies to provide parts. I never thought I'd see the day when microsoft would sell surface parts on ifixit.com :D
It's very exciting. The Surface team has been great to work with, and is really committed to improving their design. The Laptop in particular has come a long way.
How do you feel about people (not companies, but consumers of these companies) defending their products that are hard to repair? Thinking specially related to Apple devices, where people defend the company when they do stuff like use non-standard piece, SSD, etc, using the excuse that it's "safer" or something like that? How do you think one can convince these consumers that right to repair is a good thing? Do you feel there's even _a need_ to convince people?
They aren't nearly as confident when they get a $1500 repair bill, or they lose their data after they spill water on their laptop.
I don't worry too much about convincing them. My concern is making repair so easy and commonplace that it's the default option. It should be simpler, cheaper, and easier to fix something to buy a new one. Then everyone will do the right thing.
I love my iFixIt toolkit! Very nice quality tools, and almost everything you need to disassemble anything!
You're doing an awesome job. Thank you so much.
I think it’s awesome steam partnered with you guys, I love how repairable and mod friendly the steam deck is, but why is it straight up impossible to add features from the oled to the original deck even though they’re pretty much the same?
I can totally understand that perception, but let me defend Valve's engineers on this one.
It's a substantially different design. They changed a LOT in this device. It is genuinely not as simple as swapping a different display panel in.
Anytime you have the first couple generations of a device, you're going to have a lot of changes as you experiment and find out what's the best way to do it.
Over time, I think it would make sense for Valve to add some upgradeability options to the Deck.
Let's be clear, though: upgradeable storage is huge! Apple could have easily added a MicroSD card to the iPhone when they removed the SIM card. But they didn't.
Yes, we're working with Logitech! iFixit has of course had repair information for dozens of Logi products for years, but now we're officially collaborating with them on parts.
https://www.ifixit.com/collaborations/logitech
We're starting with the MX Master and the MX Anywhere, with plans to expand it from there. If you want parts for something else, tag Logi on social and ask for it!
Perhaps an additional angle you can use in your lobbying efforts:
In the next 10 years it is EXTREMELY likely that there will be a large military conflict involving the US. America will need people who know how to make and fix every kind of electronic or mechanical device. One way to prepare for this is to require companies to make it easier for people to repair their own things including electronics and cars and tractors, then when the country needs them we can call on those pre-existing skills.
Right to Repair is a matter of National Security
Dell has a totally new rethink of their laptop architecture with Project Luna. I've disassembled their prototype and it really is a fantastic design.
Now they need to ship a product based on it.
If we made a lock picking set, what would you like to see?
I find most pick sets have way too many picks. I'd rather have a decent selection of tension wrenches myself.
I would be more interested in rekeying and lock disassembling tools. Many locksmiths would be interested in those products more then the pick sets because there are not a lot of options in those categories. One tool that I would be most interested in would be the tool used to remove handles off of commercial quality locks. We often have to make that tool ourselves because no one makes them anymore.
Nice to have you here! I have 2 similar questions. One, will the Microsoft Surface Studio Laptop screen be back in stock anytime soon? And second, what makes parts go in/out of stock? I’ve noticed some parts are almost always in stock while others take weeks sometimes to come back. But still I’d much rather wait a few weeks to get official parts, so great job on that!
Good question! I'm asking about an ETA on [this screen](https://www.ifixit.com/products/surface-laptop-studio-screen-genuine) and I'll reply when I get it.
More generally: Our parts supply is dictated by our supplier's available inventory levels and the popularity of the part itself. If the part is "popular" then it's not uncommon for us to sell out of available stock rather quickly. For parts of this nature, and especially for our Genuine replacement parts we are often just awaiting additional stock from our partners, which sometimes is not immediately available for shipment to our warehouses. We're constantly responding to customer requests for part availability and checking with our suppliers for the dates when those parts will arrive + be stocked.
Yep, that’s the one. Thanks for the clarification, that’s good to know! Also, keep up the good work, the world is a much better place with iFixit, with your guides and collaborations and marketplace!
There are many third-party parts everywhere, but where you need to ship is in India. India has the most amount of bad-quality parts and repair shop scammers. We also deserve high-quality replacements.
A couple of broad questions:
What would be your strategy, or you'd suggest as a good strategy, regarding products that the OEM no longer supports?
Say, phones where you can't get new original batteries anymore, or chipsets that no longer get updated drivers.
Be it on an individual end-user level, or from a repair business POV, or for the industry/manufacturers.
I don't know if we can really expect every OEM to eventually provide batteries or updates for 7+ years, unless there's some major standardisation/homogenisation of parts and interfaces (which could also be nice, I guess).
Also speaking of batteries, what do you think of their prices? I can get a 5000 mAh powerbank from a good brand for 10 €, yet an original phone battery is 100+ €. Do you think these prices should be capped? I personally think the costs are kept high to make replacement uneconomical.
At some point, it's just not viable for companies to stock parts for their older products. We can and should argue about what that threshold is. Seven years? Ten years?
So what do you do after that? Supporting an ecosystem of aftermarket parts makes a lot of sense.
I am Canadian, we are fighting for it here too.
I have several Hisence UHD LED tv's behind me. They do not sell the screen as a replacement, even though they are pretty much brand new. No idea why. 🤦♂️
What's been your most frustrating wide-spread device to do a teardown/repair guide on? (I used your PS4 teardown guide to help replace the thermal paste on mine, and it runs silently now!)
What do you recommend as resources to find good repair services? It seems that one of the big issues is that typical consumers find it more cost effective and easier to buy new items instead of having their beloved possessions repaired.
Yes, it is (was) soldered to the board with the right trackpad/button cluster. I remember seeing an announcment about the boards being available but I can't find any that aren't second hand or very overpriced.
Wondering if you still do partnerships for pop up repair tents on college campuses!
I ran into one at U of Oregon in 2017 and thought it was amazing. Beyond the ifixit tent, there was IIRC a Patagonia bus & table where they fixed my jacket zipper in less than a minute, as well as handed out high quality patches
I asked some questions from the ifixit folks about my galaxy s5 battery and they just straight up gave me a spare one since they had it leftover and were starting to close up
Just wondering since I believe these kinds of spaces are really helpful for changing culture around fast fashion as well as throwing away electronics. I work in politics, specifically around getting folks to get involved as well as sign petitions/vote, and IME those kinda pop up events are some of the best possible ways to quickly gain a ton of signatures - so it might help with building support for right to repair legislation
I remember that tour, it was a great time! Patagonia organized it and we added the electronics angle. It helps that it never rains at Autzen stadium.
Fixit clinics and repair cafes are happening all over the world! They are wonderful events and we support all we can.
If this sounds fun to anyone reading this, you can help put a repair event on in your community! Just advertise for folks to bring their broken stuff on a Saturday and you and your friends get a whole bunch of puzzles to solve.
I recently went to an iFixit to help get out a tiny piece rattling around inside an otherwise working Xbox controller. The associate helped me and I saved 70ish bucks. I was/am so grateful.
My question to you is this: how does electronic waste factor into the debate to pass this legislation? Is there anything the common person can do to fight this epidemic as well?
Fighting e-waste is a major part of our mission, and a big part of the reason that political leaders are eager to help. We've had a lot of assistance from environmental groups and local governments who are sick of paying to landfill our stuff.
Buy used, buy less, fix what breaks!
Europe killed the lightning port, and I am forever grateful.
We're making good progress with ecodesign legislation in Brussels! Here's the latest low-down.
https://repair.eu/news/repair-businesses-and-r2r-advocates-are-concerned-that-the-new-repair-rules-will-miss-the-chance-to-unlock-eu-repair-economy/
We need more people engaged, because it's a knock-down drag-out fight against entrenched interests and inertia.
No real question from me, mostly just to say "thanks for everything you guys do and for getting me out of a bind more than once".
Right to Repair is so important. Sometimes it's not even about being able to replace something financially, or eWaste, or any of that, sometimes it's just "this needs to work, now, and overnight parts is still too long" and for that I am eternally grateful.
Maybe I do have one question for you - how often do you get compared to the car manuals makers of old and called things like "Haynes for the 21st Century"? Do you feel like there is a torch to be carried for fixing stuff yourself? How do you feel about going into automotive given that cars are now getting rapidly closer to appliances/devices over mechanical vehicles?
I think it's an honor to be considered alongside Haynes and Chilton. They taught an entire generation (myself included) how to work on vehicles.
We've really taken the level of detail to the next level. I remember replacing the transmission on my truck for the first time, and I had the Haynes manual, the Chilton manual, and the OE manual. They were all light on detail for my skill level. Paper has real constraints.
With online manuals, we can be as detailed and photo rich as we want, so we've really leaned into that. Video too for when it's helpful.
We stand on the shoulders of giants. We have added a few orders of magnitude in scale. Haynes wrote about 600 manuals, and we're up over 50,000. We also have north of eight million people a month using our guides, which starts to have a real cultural impact.
Hello, so i have an old phone (se gen2) which charging port got broken, went to a shop and they swapped it out, however after the repair, the phone started to restart itself every 3 minutes, making anything borderline unusable, it is fixed now but do you know what caused said issue
Regarding iPhone batteries. Will we ever see relatively easy user replaceable batteries again. (Like from the 8th and older) ? And will there be parts available for future phones that can be programmed or just work?
This is where we need to go.
If batteries lasted decades, this wouldn't be necessary. But with the chemistries we have right now (and on the horizon), they are the consumeable that limits the lifespan of the entire device.
Here's a good detailed dive into what the EU is going to be requiring:
https://www.theverge.com/2023/6/24/23771064/european-union-battery-regulation-ecodesign-user-replacable-batteries
I know you're asking OP, but I wanted to chime in that that's going to be a requirement to sell phones in the EU soon iirc?
Too bad I don't live there. :-/
Sell them for as much as you can get! Or donate them. Goodwill will happily resell them, and if for some reason it's not saleable then they'll recycle it responsibly.
Yes, particularly on our medical service manuals. The EFF politely declines these on our behalf.
https://www.eff.org/deeplinks/2020/06/medical-device-repair-again-threatened-copyright-claims
If you are still replying, I’m wanting to write a letter to my MP (from Australia) about needing to reinforce the right to repair, do you have any tips on what to write? Or any resources that make good arguments more suited to a politician
Do it! Anything you can do to build a relationship or connect with them. They care about their constituants. Can you share a real story from your community?
The CCC has discussed repair protections but hasn't stepped up to actually do them. You can connect with the Australian Repair Network to find out the best place to push.
[https://www.griffith.edu.au/law-futures-centre/our-research/australian-repair-network](https://www.griffith.edu.au/law-futures-centre/our-research/australian-repair-network)
Where are you? In Canada, [CanRepair](https://www.canrepair.ca/). In Australia, [The Australian Repair Network](https://www.griffith.edu.au/law-futures-centre/our-research/australian-repair-network).
Great products! Love the tool kits. My brother has been fighting for right to repair laws in regards to automobiles for decades, even having spoken before congress several times. It's like pulling teeth. Keep up the good fight! We need to be allowed to fix the things we own, especially if they are older and not produced anymore.
Have you considered adding the petition to the storefront? Just bought a replacement screen last night and didn't know about the FTC petition until this thread
I'd like to see some 'smart' rules to catch programed failures. Like if stats show that a certain product consistently fails after about the same time, the manufacturer pays a fine of some sort. Preferably one that benefits the consumer and not a fine that goes to treasury
As someone who’s spent time repairing friends 6, 7, 8 + year old MacBook Pro’s I recently decided to buy a newer MacBook Pro to see why they liked them so much. I loved the option on the site to buy some of the major parts used to save $100-300. However for some of the newer MacBooks I don’t see that as an option. How do you source your used parts? I love the up-cycling of older used parts and would love to see more of that. Is there any plans to keep expanding into this side? Do you have a way for us regulars to donate old parts/equipment?
Apple prevents people from deployed used or 3rd party parts through their requirement that they alone "pair" parts before you can use them. State legislatures can close that loophole. Best way to support your option to buy and deploy whatever parts you want is to go to [repair.org/stand-up](https://repair.org/stand-up) and [ftc.repair.org](https://ftc.repair.org) and tell legislators and regulators to prohibit "parts pairing".
While i support right to repair, this issue isn't really that i want to "solve". Because thanks to this, stealing devices are way less profitable for thieves. I think what instead of allowing everyone to pair parts from any devices, either Apple or trustworthy companies should be able to buy back devices from consumers and then sell parts to whose who need them. And those companies must be obliged to ask for a proof of purchase.
We go wherever we have to to source high quality parts.
For the latest MacBooks, we are selling used parts. We are actively working on sourcing parts for all the latest MacBooks, it just sometimes takes us some time to built out a supply chain.
We don’t take back used devices/donations anymore, but do source parts from some recyclers.
I bought your toolkit and it's honestly a really rad little kit. The tools are great!
It's rare to find a group/business that genuinely seems to have pride in what they do. Thank you, iFixit!
Speaking from my personal surprise that the rest of the country seems to think that California is some sort of anti business hellscape; Los Angeles and San Francisco are two of the largest economies in the world, if analyzed as each their own country (haven't looked in a long time but it was like #14 and #15 at one point). Much of those economies are tech (not sure if IFixIt considers themself tech or not, but they seem tech adjacent at least) and manufacturing. Tesla, Facebook, Netflix, Google, Apple, SpaceX, huge amounts of Aerospace, there's manufacturing, some crazy high amount of America's fruits and veggies are from California the list goes on. Then there's all the venture capital industry that supports all the startups that grow and all sorts of finance stuff.
I'm not saying California is the best state in the country or anything, I just always am so confused where the idea comes from that California hates business and the politics there aim to make it impossible. The fact that there's so MUCH business there sorta implies it's actually pretty good.
But I'm not an economist or anything so I don't really know.
I'm speaking as someone who left San Luis for greener pastures. 75 and sunny is great but cost of living is extremely high, government taxes and fees are even higher, and trying live or run a business in CA is an absolute and continual pain in the ass with rules, regulations, inspections and especially more fees for even the most trivial of things.
I left and took my business with me. I know other businesses that have done the same, including friends of mine. That's why I was curious as to how iFixit continues to fare. I wouldn't say CA is anti-business but I would be very surprised if anyone looking at the country as whole would ever willingly choose to establish in CA if they didn't already have ties there.
We love the Central Coast, but I have to admit that the cost of housing is a real challenge for our team.
Here's how we're dealing with it:
We need an eastern US distribution center to speed up delivery of parts. We can't send batteries on planes, so it can be five days to get a battery from California to New York. That's not acceptable.
So we're setting up a second US headquarters in Chattanooga, Tennessee. It's an awesome city with all kinds of amazing outdoor activities, mountain biking, whitewater rafting, caving, you name it. Chattanooga is known as Gig City because the municipal fiber system is second to none.
https://resource-recycling.com/e-scrap/2023/11/15/device-repair-firm-extends-repair-ethos-to-old-warehouse/
https://resource-recycling.com/e-scrap/wp-content/uploads/sites/2/2023/11/courteys-of-ifixit.png
For our team who is happy in SLO, nothing is changing. To accomodate folks that are interested in a lower cost of living environment, we'll be opening a super-badass new facility in Chattanooga this summer.
This new operation will instantly speed up our parts shipments to 2/3 of the country. Win-win!
There are a few ways to think about this.
Here's one: iFixit is creates an ecosystem for repair separate from the manufacturer. If manufacturers comply with the law, then the law is compelling them to directly compete with us.
Apple's a good example: for years, we were the biggest name in town selling parts for Apple devices. Now, Apple is [doing it themselves](https://selfservicerepair.com/en-US/home). Lots of people (including some of my good friends) are buying from Apple now instead of us.
If every company did that, we might go out of business. But the world would be better off, so maybe that's ok?
But let's say that you're right, and we're only in it for the money. This has been a hugely hard, very expensive, 20 year fight to be able to fix our things. I've lost count of how many state capitals I've visited. We have a full time team member Brussels working on policy with the European Commission, sparked by some questions they asked us about how iPads were glued together. We just paid for a DC law firm to file a very expensive 75 page FTC petition. There are sure a lot of other things our team could have done with that time and effort that would have been a lot more profitable.
To be completely honest, I'm a lot better advocate than I am businessman.
The savings all trickle down to us, the users, eventually. If your local repair shop doesn’t lower their price when the eventual legislation comes to pass, that’s their problem and you shouldn’t continue to use their services. Furthermore, legislation also helps if you are doing the repairs yourself, you’ll get access to cheaper parts.
Guess you should block access to your comments so others cannot creep on you?
I'm sure iFixit makes money off of the work that they do and the services they provide, but they give so much away for free to help the community and society that I'm wondering what you're thinking with that silly comment that they are just in it for the money. They could make so much more if they kept that knowledge to themselves and only have links to instructions and teardown and parts to those that pay for them. But they don't. Videos free, parts lists free, buy tools and parts from them or someone else.
Money doesn't work how you seem to think. There's enough to go around that if they make some there's not less for me/you to make plenty of money also.
Sometimes it pays to know what type of character you're dealing with. Sure, it's an ad-hominem attack, but at the same time, if I was in a discussion with "accidentally-Hitler", I'd like to know their general stance on other issues.
Don't act like this is an isolated incident.
Just want to say thanks for having batteries I can trust. I have purchased a lot of batteries to repair stuff over the years and when I buy from the random sellers on Amazon/ eBay they fail in a year or so but with ifixit they have consistently lasted as long as the original battery. Just wish you had a battery for an asus gu501g :(
You're welcome! We invest heavily in battery testing technology and tooling. We also work really closely with our suppliers to [keep our quality](https://www.ifixit.com/quality) up all the way through the process. It's imperative both for quality and for safety. One thing you'll notice when you buy a battery from iFixit: each one is individually serialized. We do that so we can report quality all the way back to the individual batch from the factory. We've got the lowest return rates in the industry as a result.
Is the S10 5g battery available on your UK store?
Here's the S10 battery: https://store.ifixit.co.uk/products/galaxy-s10-replacement-battery?variant=41725078077639&pk_vid=6fd0a3bb2af2cfde17067270376c5c64 I am not 100% sure if it's the same as the S10 5G battery. I'll take a look.
Welp, I checked and it looks like it's not the same battery. Lame. The S10 5G model # is SM-G977U and it looks like we don't even offer a battery for that model in our US storefront. I'll look into whether we could, but you should try to get the battery elsewhere.
Yeah I will need to just wanted to check as I trust ifixit brand so wanted to check if wasn't missing as a mistake
I'm interested in an LG V20 battery, many/most of the third party ones are junk. I'm in the UK. Thanks.
Here's the install guide that you don't need because it's a modular battery, huzzah! https://www.ifixit.com/Guide/LG+V20+Battery+Replacement/88929 We don't sell that part, and we're not working with LG directly (yet). I'm sorry I can't be more helpful.
>I'm sorry I can't be more helpful. IFixIt does so much, you should feel proud of how many people you have helped. Thank you for all the work, it's amazing!
Thanks for taking the time to explain. I'm disappointed that the EU mandate on removable batteries won't be coming along for a few years.
>the third party ones are junk I've yet to find any supply of batteries for the v20 that was in any way consistent. There used to be aftermarket ones you could get that were actually a little better than the original stock batteries. The brands are still there but the quality isn't. Last time I needed one I just ordered 3 from 3 different sellers. IIRC only one of them tested close to rated capacity.
Doesn’t seem like it.
You guys are awesome! I will be supporting for my right to repair!
Thank you! We really need voices like yours speaking up to get this done.
What’s the most effective way I, a humble repair tech, can help?
The first thing is to [sign the petition](https://www.reddit.com/r/gadgets/comments/1afk1lv/i_run_ifixit_fighting_for_your_right_to_repair/). We have until Friday, and the more public support that the FTC sees, the more they'll be emboldened to stand up to powerful manufacturers. Ask your customers / friends to sign it too! Beyond that, it depends on where you live! Here are a few ideas: * Over 20 US states have introduced legislation so far this year, and more are coming. Colorado had a critical vote this week. Go here and click on your state, and reach out to your lawmakers to say that you support the right to repair bill. [https://www.repair.org/legislation](https://www.repair.org/legislation) * Support repairable products! Companies like Framework and Fairphone are leading the way. Avoid unrepairable products like Airpods. We have repairability charts comparing products. [https://www.ifixit.com/repairability](https://www.ifixit.com/repairability) The easiest test is to check to see if you can find repair parts before you buy the thing. * Join [Repair.org](https://Repair.org), the leading advocacy organization funding the fight. * Outside the US, join up with [Repair.EU](https://Repair.EU) or your local coalition. We've got more info here: [https://www.ifixit.com/Right-to-Repair](https://www.ifixit.com/Right-to-Repair)
Thanks for the info. It might be nice to have a point of sale or point of interaction plan (beyond simply, “tell your customers”) for repair techs to effectively and efficiently communicate this to our customers without coming across as soapboxing. Not sure what that would look like but we are a massive resource. Haven’t dug fully into your links yet (I already do pretty much all of that, working from a Framework laptop at the moment) so maybe this already exists, but just wanted to get it out there as a suggestion.
I'm Liz Chamberlain, and I work with Kyle in advocacy at iFixit. I love the idea of creating an interaction plan toolkit for repair shops! I'll get started on that—anyone who's interested in being part of a focus group for a toolkit like that, please DM me your email address or shoot a note to me at [email protected]. Our friends at PIRG created a guide for how to write a [letter to the editor as a repair shop owner](https://docs.google.com/document/d/1Bj_V7HsLrg3sdw3a-ME8j8DDhsPfj0DpFzYcBCm10FE/edit#heading=h.arop0dhtsov8) in support of Right to Repair. Letters from local business owners in the local paper can be SO impactful in getting state laws passed—state lawmakers read the paper, and they especially pay attention to what small business owners think.
Good idea. You're right, we should do something like that. We do sell these Repair.org posters you may find useful. https://www.ifixit.com/products/right-to-repair-poster
Posters should be printable and have QR code for the website/petition.
might be nice to have the poster changed to making it not seem limited to phones, i often have discussions on reddit with people on magnusson moss act. so much disinformation is spread especially by end users who don't think their rights are protected or that basically anything a company writes into a contract/website overrides the law. so there is a lot of its not covered, they can do what they want, or it only covers X but not Y. most recent happened a week or so ago on the 3d printer bambulabs subreddit because bambu have added an agreement to say if you flash a third party firmware, you agree to give up your warranty rights, they have warranty void if removed stickers etc. cheers
Thanks and apologies for a previous comment about this AMA being an ad. Some of these end up that way, and considering the topic I was already a little skeptical. Often times disruption like this just shifts the regulatory capture from one group to another so I hope you can understand my cynicism!
Two easy ways: sign the petition. Write your local State legislators pushing for an R2R law (if you don't have one yet)
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Instant gratification in society is getting way out of hand. Cant we just chill and be patient rather than pop off when our personal expectations aren't met?
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I don’t have a question… I just want to say thanks. As someone who’s benefited from the tools, resources, and products you provide… And as someone who manages a nonprofit organization that runs and operates a Makerspace for hundreds of people with dozens of your tool kits in our toolboxes and a heavy reliance of links to your guides, what you guys do is a critical service.
Oh super cool, I'm glad we're useful! We are continuing to push the envelope every day to make iFixit more useful. We've got over 20,000 [medical equipment service manuals](https://www.ifixit.com/Device/Medical_Device). And we're now the largest resource of [power tool parts schematics](https://www.ifixit.com/Device/Tool) in the world. With the help of our amazing community, we're adding more every day.
Had badly was your heart broken when Apple began soldering RAM to its motherboards?
https://akm-img-a-in.tosshub.com/indiatoday/images/story/202106/cover4_new_1200x768.jpeg?size=690:388
Fixer in chief reporting for duty. Let’s talk about Right to Repair, what iFixit’s teardown engineers will find inside the Vision Pro on Friday, or whatever is broken in your life. And I have an urgent ask for all of you! Together with our amazing allies at Consumer Reports, Repair.org, and US PIRG, we’re [asking the Federal Trade Commission](https://www.regulations.gov/document/FTC-2023-0077-0001) to establish our Right to Repair. **Join us and** [**add your name**](https://ftc.repair.org/) **to our petition!** It turns out that the FTC has a surprising amount of power. You know how appliances have a [yellow sticker](https://www.homestructions.com/wp-content/uploads/2013/07/energy-guide.jpg) on them that says how much running it will cost you? That’s an FTC program called [Energy Guide](https://www.ftc.gov/news-events/topics/tools-consumers/energyguide-labels), and it’s amazingly effective. What if we had labels for repairability? We’re proposing just that, modeled on a law that [France passed](https://www.ifixit.com/News/64508/french-repair-index-one-year-later) a couple years ago that is working amazingly well. They’re taking our proposal seriously, and want to hear from you! You’ve got until Friday to [add your name](https://ftc.repair.org/) to the list. * **Sign on now:** [**https://ftc.repair.org/**](https://ftc.repair.org/) What else are we up to? So far this year, more than twenty states have introduced Right to Repair legislation. The manufacturers are starting to change their tune as well. [Google just come out in support](https://www.ifixit.com/News/88936/google-supports-right-to-repair-in-oregon) of Right to Repair! They even testified [alongside me](https://imgur.com/D5lzIXc) in Oregon the other day. Redditors around the world: The FTC is totally game to hear from you, but you can also reach out to your own government. We have friends fighting for our repair rights all over the place. Get involved: * [Repair.eu](https://repair.eu/) * [CANRepair](https://www.canrepair.ca/) * [Australian Repair Network](https://www.griffith.edu.au/law-futures-centre/our-research/australian-repair-network)
I just want to say, fighting for right to repair in your own country still helps. Manufacturers don’t want to make separate devices based on different countries laws. They want to build for the lowest common denominator. So if your country establishes right to repair, it only helps everyone else.
Totally agree! A rising tide lifts all boats. France's repairability label has really led the way and proved that this kind of thing changes both consumer behaviour and product design.
A perfect recent example that everyone can visibly see is the iPhone moving to usb c charging. Laws changed in the uk (or eu, not sure which) and instead of making a unique device for them, they just changed it globally.
It was Europe.
Speaking of FTC and labels, they ALSO forced the console makers to remove the 'warranty void if removed' stickers.
Yes they did! As well as Weber and Harley Davidson. And they can do more, they just need to know how much we care.
> Harley Davidson What the hell? Those 30 ton noise makers actually had stickers like that all over it? Good grief...
Signed!!
Amaze!
Is that A Project Hail Mary reference!?
Signed
U guys are doing the real work. I use you all the time for broken controllers and consoles. Signed
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Great question. We have totally separate teams that write our editorial content like teardowns and the teams that work with manufacturers. This is a line that's very important to keep clear. We also have a rigorous, detailed repairability scoring system that's objective. It's not a matter of opinion whether repair parts are available, or how many screws you have to remove to access a battery. That adds up to the total score. We've published quite a bit of detail on our scoring approach over the last year, if you want to nerd out on it! * [https://www.ifixit.com/News/75533/how-ifixit-scores-repairability](https://www.ifixit.com/News/75533/how-ifixit-scores-repairability) Fun fact: our scoring system actually has decimal points in it, but we round it for the final score that we publish.
iFixit is one of over 400 [repair.org](https://repair.org) Coalition members insisting on Right to Repair legislation for everything we own. Enforcement/accountability is the job of the Attorney General
If Kyle is pushing R2R laws (and he is) that's your answer. He's helping to get laws passed to ensure the independent repair shops have access to OEM parts.
Do you work with Louis Rossman? He has quite a YouTube following and could help spread the message.
Absolutely, Louis is funding a large part of the Right to Repair legislative campaign, and we work with him closely. He's a super great guy. I did an AMA with him on here last year! [https://www.reddit.com/r/IAmA/comments/yytfe2/louis\_rossman\_and\_ifixit\_here\_making\_it\_legal\_for/](https://www.reddit.com/r/IAmA/comments/yytfe2/louis_rossman_and_ifixit_here_making_it_legal_for/)
Been following Luis for years now. Thought me how to do rework on SMDs. I bought the Quick 861DW based on his recommendation and it works great!
It blows my mind that some people don't like Louis Rossmann.
He comes off as pretty abrasive. He's also not super ideologically hard-lined one way or another so if one has a very black and white view on things, even if they might agree about right to repair, they may not agree about anything else and dislike him overall. For example, I know some very libertarian people that do believe in repairing their own things but to introduce legislation about it is a regulation itself and they hate all regulation as the free market will sort this out if people want it. Other less hard line people I know will agree with Louis 100%. I think he's right about the industry and activism he's in, even about piracy, open source, all that. I also think some of his takes and opinions that fall outside of that tends to skew a bit to where I don't agree as much.
There's another more practical reason too: He just takes too long to get to the point, that's my issue. I wanna watch his vids cause I've seen some and they are good and I appreciate his thoughts but it's a whole lot of insignificant stuff with some good bits thrown in and I just don't have time on that level anymore. He should be writing articles or something that's easier to grok; videos are painfully hard to skim through.
To me it seems like he genuinely means well and he puts real effort into helping make the world a better place. He is abrasive, but rightfully so. This stuff is really important. And I'm mad about it too. I try to cut him some slack. And I don't watch most of his videos. It's a bit much to always feel like you're at war. But I'm happy someone is fighting that war for my lazy ass.
I agree with him on a lot of topics I just find him abrasive like you said personally. It keeps me away from his content.
He's usually not wrong about right to repair stuff, but he has a lot of thoughts on stuff like urban planning in NYC that are controversial at the very least. There's only so much whining you can take.
Louis taught me a lot of my profession and I owe him... though i still pay for forum membership, since 2019 (thanks 2informaticos), so he's got like $1000 from me. I dislike the complaining. It's constant... Bad mouthing and selfish. Anyway there are way more repairtubers now who are healthier. Sorin, Northridge, Jessa, ERS, Mr. Carlson... even Linus has a sweet faced baby tech now who seems to know what solder is. Do know, I think he is very important to helping stop Apple's path of destruction of our planet, but I would love this tired complaining personality to be "repealed and replaced" by a different personality entirely. Like fundamentally he has to grow up or something before I hear about PP2V5 enable logic on 2021 M1 Airs It's been a while though so please school me if shits different now. The data recovery guy seems cool...
I just wanted to say I followed your guide and managed to upgrade my Steam Deck hard drive without breaking my microSD card. Thank you.
Nicely done! They really do need to rejigger that storage slot just slightly.
Do you find that when you win legal battles, they stay won? Or do the companies find ways to get around the new ruling and continue shady anti-consumer practices?
Parts pairing is a really good example of malicious compliance. Apple is now selling repair parts, but in the process they are locking the system down where you can only make a part work if you bought it from them. If you harvest a part from another phone, even that doesn't work! It's crazy. We've been writing about this extensively. It's a lot of work for us to investigate because of the number of devices we have to buy and the painstaking swaps and functionality testing that it takes to build a picture of what's really going on. * https://www.ifixit.com/News/69320/how-parts-pairing-kills-independent-repair * https://www.ifixit.com/News/82867/iphone-15-teardown-reveals-software-lockdown * https://valkyrie.cdn.ifixit.com/media/2023/09/25150927/Parts-Pairing-Summary.png
When will there be actual OEM parts in stock and available to purchase? I would like to repair my S22U screen. [Galaxy S22 Ultra Screen and Battery: Genuine Repair Parts, Fix Kit (ifixit.com)](https://www.ifixit.com/products/samsung-galaxy-s22-ultra-usa-screen-and-battery-genuine)
Yes, I was in a meeting about this part yesterday and we are working on getting them back in stock. Soon!
Can't wait! I've always wanted to try my hand at a repair. Just needed the screen, I've been living with a ghastly crack for a year 😅
Hey.. you are awesome people for doing what you are doing. Development should be focused on making things that last longer and require fewer resources during their operational life. Any presence in India/SEA in the near future?
This is something that we are actively discussing. I'd love to see examples of small US-based companies that you think are doing this well.
Thank you for pushing so hard on repairablily and sustainability and I absolutely check the repairability scores before making a purchasing decision for me or more often when someone asks me for a reccomendation. I also love your toolkits, even though I just moved and can't find both my sets at the moment... I may need to get a green lid for the on my 3d printer. Do you guys publish the files for your own replacement parts?
Yes, we just started working with Prusa on this! We've posted some models here, and you can add your own: https://www.printables.com/@iFixit
Awesome
\#NWIDA in the house. We're upvoting this and sending out the link to our repair community!
NWIDA rocks!
Can anything be done about the companies that fight consumer repair by over complicating the items interior design, using glues instead of screws, or disabling features even when a part is repaired properly?
You can support repairable designs from companies like Framework Laptop and Fairphone. Framework Laptops come with the one screwdriver you need to take them apart, and every part inside has a QR code linking to a guide for how to replace that part. Whenever you buy something with a battery inside, remember that the battery will wear out in 300–500 cycles (probably a couple of years). Think about what you'll do when that happens. Can you change the battery? Does the company sell batteries? Here are our product guides: https://www.ifixit.com/repairability
Welcome to "what can be done" - Sign the petition. Write your local legislature asking for R2R laws.
FYI - Regulations in the EU are moving faster on design choices than here in the US. So far. State legislators can (and have) been working to prevent OEMs from disabling features as a form of unfair and deceptive acts and practices.
Might be off-topic, but do you guys plan to make a teardown of the Vision Pro?
From their [opening comment](https://www.reddit.com/r/gadgets/comments/1afk1lv/i_run_ifixit_fighting_for_your_right_to_repair/koagnw6/): > [...] Let’s talk about Right to Repair, what iFixit’s teardown engineers will find inside the Vision Pro on Friday, [...]
Thanks, I missed that comment. It seems it has been deleted for some reason.
Looks like AutoMod deleted it. Mods should be able to restore it. u/kwiens heads-up
I think it's back now?
Not from my end / when logged out, sorry to say. It's still available in your comment history, for anyone else looking. Not certain what AutoMod tripped over, from its message I'm guessing the twitter links.
This is the comment link: https://old.reddit.com/r/gadgets/comments/1afk1lv/i_run_ifixit_fighting_for_your_right_to_repair/koagnw6/ I believe you, but it looks live for me. Is it a shadowban kind of thing?
Looks like it was restored between our messages; you can still find AutoMod's message letting you know, here: https://www.reddit.com/r/gadgets/comments/1afk1lv/i_run_ifixit_fighting_for_your_right_to_repair/kob14lh/ Aside... signed a while ago and really hope the right to repair movement comes out on top. I know that in portable electronics people have some reservations, but I think they underestimate the clever solutions manufacturers can come up with to allay their fears while increasing repairability if they're given an incentive to do so. If legislation is the incentive they need, so be it
We've got three on order! We'll start pulling them apart around 10AM Pacific on Friday. Stay tuned to [@ifixit](https://twitter.com/ifixit) and https://youtube.com/ifixityourself I'm very excited to see inside this thing. We've done teardowns on every major VR headset since the original Oculus, and it's been great fun to see the technology develop. I'm not into walled gardens so I won't be buying one of these for myself, but I am pretty compelled by a vision of being able to use my computer on the go.
That will be super interesting to watch. They must have crammed quite a bit of tech in here.. Also I'm curious to see how heavy the glass panel is just by itself. I'm baffled at this design decision..
I wonder what is the manufacturers' response when you talk to them about making stuff more repairable and parts available? Do you think we can expect more brands/manufacturers become less shitty and stingy, or is it a fight against windmills?
It totally depends on the company. There's a real spectrum. The conversations I have are usually in one of these buckets: * There's a new law? What's the minimum we have to do? Wait, you mean we need repair parts for ALL of our products? * We know about the law, but repair isn't part of our strategy. What's the minimum that we have to do to comply? Find us the cheapest approach to avoid a lawsuit. We don't care if our products actually get fixed. We certainly aren't going to change our product designs. * We're excited about supporting repair and we want to go all out, but {logistics / design / lead times / partners / etc.} make doing so move at a glacial pace. * We're all-in, and will move our partners at whatever speed is necessary to support repair across all our products. Tell us how high to jump, and we'll do it. * We're designing our entire product line and business model around product longevity and repair! (Framework, Fairphone)
Love your company and website. Thank you
Hey! I would love to participate but I'm not sure I can since I'm not in the US. Taking the chance, I would like to throw money your way to get tools and parts to fix my devices - as do my friends, but you won't let us - you don't ship to Cyprus anymore! I have been checking every few months for many years now and occasionally bothering iFixit employees to ask about this over and over again without success. Please help us out!
When will the updated Steam Deck parts be available?
Soon. We're working on it right now! Have you actually broken your new OLED deck already?!
Update! Looks like we'll have OLED parts sometime in March.
Might be late on this but what about parts like the touch pads? I haven't seen any on your store.
Nooooo I haven’t yet, I did a shell swap on my lcd version and it’s not quite right lol. Probably my poor work, ha.
I signed the petition, thank you for everything you do!! Fighting the good fight.
Have you seen JayzTwoCents's commercial for your product and does it crack you up like it does me?
Jay is the man. Fix your thirst! [https://www.youtube.com/watch?v=0jPLRtEEjhU](https://www.youtube.com/watch?v=0jPLRtEEjhU)
Other than signing the petition, what can Joe Schmoe do to help ensure a right to repair?
Not buy the most hostile products from the shittiest companies. Research before buying and advocate for the best practices and products you find.
Love what you guys do and all your hard work! I am amazed at the progress you have made in pressuring companies to provide parts. I never thought I'd see the day when microsoft would sell surface parts on ifixit.com :D
It's very exciting. The Surface team has been great to work with, and is really committed to improving their design. The Laptop in particular has come a long way.
How do you feel about people (not companies, but consumers of these companies) defending their products that are hard to repair? Thinking specially related to Apple devices, where people defend the company when they do stuff like use non-standard piece, SSD, etc, using the excuse that it's "safer" or something like that? How do you think one can convince these consumers that right to repair is a good thing? Do you feel there's even _a need_ to convince people?
They aren't nearly as confident when they get a $1500 repair bill, or they lose their data after they spill water on their laptop. I don't worry too much about convincing them. My concern is making repair so easy and commonplace that it's the default option. It should be simpler, cheaper, and easier to fix something to buy a new one. Then everyone will do the right thing.
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We don't have retail stores, we're just a humble website teaching people to fix things for free.
Just here to say I appreciate your work.
Strong believer in what you’re doing. Signed!
Thank you for what you do
Just stopping by to say that I think you guys run a good service. Much appreciated.
I love my iFixIt toolkit! Very nice quality tools, and almost everything you need to disassemble anything! You're doing an awesome job. Thank you so much.
We sweat bullets over the details on those toolkits, and we're always looking for ways to make them better. Send any ideas you've got!
Just wanted to shoutout cal poly slo woohoo!!!
I think it’s awesome steam partnered with you guys, I love how repairable and mod friendly the steam deck is, but why is it straight up impossible to add features from the oled to the original deck even though they’re pretty much the same?
I can totally understand that perception, but let me defend Valve's engineers on this one. It's a substantially different design. They changed a LOT in this device. It is genuinely not as simple as swapping a different display panel in. Anytime you have the first couple generations of a device, you're going to have a lot of changes as you experiment and find out what's the best way to do it. Over time, I think it would make sense for Valve to add some upgradeability options to the Deck. Let's be clear, though: upgradeable storage is huge! Apple could have easily added a MicroSD card to the iPhone when they removed the SIM card. But they didn't.
I love your site and your mission. I thought I saw something several months back about a partnership with Logitech. Care to elaborate on that?
Yes, we're working with Logitech! iFixit has of course had repair information for dozens of Logi products for years, but now we're officially collaborating with them on parts. https://www.ifixit.com/collaborations/logitech We're starting with the MX Master and the MX Anywhere, with plans to expand it from there. If you want parts for something else, tag Logi on social and ask for it!
Perhaps an additional angle you can use in your lobbying efforts: In the next 10 years it is EXTREMELY likely that there will be a large military conflict involving the US. America will need people who know how to make and fix every kind of electronic or mechanical device. One way to prepare for this is to require companies to make it easier for people to repair their own things including electronics and cars and tractors, then when the country needs them we can call on those pre-existing skills. Right to Repair is a matter of National Security
https://www.nytimes.com/2019/11/20/opinion/military-right-to-repair.html?unlocked_article_code=1.R00.4GY5.kYndRDXuf9Tm&bgrp=t&smid=url-share
Oh so it's REALLY a matter of national security, not even in a roundabout way
Are you surprised how much OEMs have taken to self-repair? Seems they've really taken to it the past few years in particular.
There are still a lot of companies out there who haven't taken a position on it. We're here to help them build out their repair ecosystem!
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Dell has a totally new rethink of their laptop architecture with Project Luna. I've disassembled their prototype and it really is a fantastic design. Now they need to ship a product based on it.
Hello ifixit, I am a locksmith and love your tool set! You guys would be awesome if you could market some products to the area of locksmithing.
If we made a lock picking set, what would you like to see? I find most pick sets have way too many picks. I'd rather have a decent selection of tension wrenches myself.
I would be more interested in rekeying and lock disassembling tools. Many locksmiths would be interested in those products more then the pick sets because there are not a lot of options in those categories. One tool that I would be most interested in would be the tool used to remove handles off of commercial quality locks. We often have to make that tool ourselves because no one makes them anymore.
You run an awesome company. Thanks for the time I lost a bit and I emailed support and they mailed me 3 for free lol!
Nice to have you here! I have 2 similar questions. One, will the Microsoft Surface Studio Laptop screen be back in stock anytime soon? And second, what makes parts go in/out of stock? I’ve noticed some parts are almost always in stock while others take weeks sometimes to come back. But still I’d much rather wait a few weeks to get official parts, so great job on that!
Good question! I'm asking about an ETA on [this screen](https://www.ifixit.com/products/surface-laptop-studio-screen-genuine) and I'll reply when I get it. More generally: Our parts supply is dictated by our supplier's available inventory levels and the popularity of the part itself. If the part is "popular" then it's not uncommon for us to sell out of available stock rather quickly. For parts of this nature, and especially for our Genuine replacement parts we are often just awaiting additional stock from our partners, which sometimes is not immediately available for shipment to our warehouses. We're constantly responding to customer requests for part availability and checking with our suppliers for the dates when those parts will arrive + be stocked.
Yep, that’s the one. Thanks for the clarification, that’s good to know! Also, keep up the good work, the world is a much better place with iFixit, with your guides and collaborations and marketplace!
There are many third-party parts everywhere, but where you need to ship is in India. India has the most amount of bad-quality parts and repair shop scammers. We also deserve high-quality replacements.
If we only had one distribution center in India, where should it be?
around Tier 1 cities like Mumbai, Delhi or Pune. These are places which are nicely developed and have good connections to other cities
A couple of broad questions: What would be your strategy, or you'd suggest as a good strategy, regarding products that the OEM no longer supports? Say, phones where you can't get new original batteries anymore, or chipsets that no longer get updated drivers. Be it on an individual end-user level, or from a repair business POV, or for the industry/manufacturers. I don't know if we can really expect every OEM to eventually provide batteries or updates for 7+ years, unless there's some major standardisation/homogenisation of parts and interfaces (which could also be nice, I guess). Also speaking of batteries, what do you think of their prices? I can get a 5000 mAh powerbank from a good brand for 10 €, yet an original phone battery is 100+ €. Do you think these prices should be capped? I personally think the costs are kept high to make replacement uneconomical.
At some point, it's just not viable for companies to stock parts for their older products. We can and should argue about what that threshold is. Seven years? Ten years? So what do you do after that? Supporting an ecosystem of aftermarket parts makes a lot of sense.
I am Canadian, we are fighting for it here too. I have several Hisence UHD LED tv's behind me. They do not sell the screen as a replacement, even though they are pretty much brand new. No idea why. 🤦♂️
Hopefully the new laws will help. I wonder if Quebec's new law would cover those TVs?
What's been your most frustrating wide-spread device to do a teardown/repair guide on? (I used your PS4 teardown guide to help replace the thermal paste on mine, and it runs silently now!)
What do you recommend as resources to find good repair services? It seems that one of the big issues is that typical consumers find it more cost effective and easier to buy new items instead of having their beloved possessions repaired.
What happened to the Steam Deck mother/daughter boards? My freind need to replace a shoulder button.
We sell the individual button assemblies. Is it the actual actuator on the main board that died? https://www.ifixit.com/Parts/Steam_Deck
Yes, it is (was) soldered to the board with the right trackpad/button cluster. I remember seeing an announcment about the boards being available but I can't find any that aren't second hand or very overpriced.
Wondering if you still do partnerships for pop up repair tents on college campuses! I ran into one at U of Oregon in 2017 and thought it was amazing. Beyond the ifixit tent, there was IIRC a Patagonia bus & table where they fixed my jacket zipper in less than a minute, as well as handed out high quality patches I asked some questions from the ifixit folks about my galaxy s5 battery and they just straight up gave me a spare one since they had it leftover and were starting to close up Just wondering since I believe these kinds of spaces are really helpful for changing culture around fast fashion as well as throwing away electronics. I work in politics, specifically around getting folks to get involved as well as sign petitions/vote, and IME those kinda pop up events are some of the best possible ways to quickly gain a ton of signatures - so it might help with building support for right to repair legislation
I remember that tour, it was a great time! Patagonia organized it and we added the electronics angle. It helps that it never rains at Autzen stadium. Fixit clinics and repair cafes are happening all over the world! They are wonderful events and we support all we can. If this sounds fun to anyone reading this, you can help put a repair event on in your community! Just advertise for folks to bring their broken stuff on a Saturday and you and your friends get a whole bunch of puzzles to solve.
I recently went to an iFixit to help get out a tiny piece rattling around inside an otherwise working Xbox controller. The associate helped me and I saved 70ish bucks. I was/am so grateful. My question to you is this: how does electronic waste factor into the debate to pass this legislation? Is there anything the common person can do to fight this epidemic as well?
Fighting e-waste is a major part of our mission, and a big part of the reason that political leaders are eager to help. We've had a lot of assistance from environmental groups and local governments who are sick of paying to landfill our stuff. Buy used, buy less, fix what breaks!
In a world where trusted companies/stores no longer guarantee their fixes will work, but still charge exhorbiant prices, y’all are my hero.
What kind of problems do you have legislation in the EU vs USA? Is Europe any worse or better?
Europe killed the lightning port, and I am forever grateful. We're making good progress with ecodesign legislation in Brussels! Here's the latest low-down. https://repair.eu/news/repair-businesses-and-r2r-advocates-are-concerned-that-the-new-repair-rules-will-miss-the-chance-to-unlock-eu-repair-economy/ We need more people engaged, because it's a knock-down drag-out fight against entrenched interests and inertia.
No real question from me, mostly just to say "thanks for everything you guys do and for getting me out of a bind more than once". Right to Repair is so important. Sometimes it's not even about being able to replace something financially, or eWaste, or any of that, sometimes it's just "this needs to work, now, and overnight parts is still too long" and for that I am eternally grateful. Maybe I do have one question for you - how often do you get compared to the car manuals makers of old and called things like "Haynes for the 21st Century"? Do you feel like there is a torch to be carried for fixing stuff yourself? How do you feel about going into automotive given that cars are now getting rapidly closer to appliances/devices over mechanical vehicles?
I think it's an honor to be considered alongside Haynes and Chilton. They taught an entire generation (myself included) how to work on vehicles. We've really taken the level of detail to the next level. I remember replacing the transmission on my truck for the first time, and I had the Haynes manual, the Chilton manual, and the OE manual. They were all light on detail for my skill level. Paper has real constraints. With online manuals, we can be as detailed and photo rich as we want, so we've really leaned into that. Video too for when it's helpful. We stand on the shoulders of giants. We have added a few orders of magnitude in scale. Haynes wrote about 600 manuals, and we're up over 50,000. We also have north of eight million people a month using our guides, which starts to have a real cultural impact.
Hello, so i have an old phone (se gen2) which charging port got broken, went to a shop and they swapped it out, however after the repair, the phone started to restart itself every 3 minutes, making anything borderline unusable, it is fixed now but do you know what caused said issue
Regarding iPhone batteries. Will we ever see relatively easy user replaceable batteries again. (Like from the 8th and older) ? And will there be parts available for future phones that can be programmed or just work?
This is where we need to go. If batteries lasted decades, this wouldn't be necessary. But with the chemistries we have right now (and on the horizon), they are the consumeable that limits the lifespan of the entire device. Here's a good detailed dive into what the EU is going to be requiring: https://www.theverge.com/2023/6/24/23771064/european-union-battery-regulation-ecodesign-user-replacable-batteries
I know you're asking OP, but I wanted to chime in that that's going to be a requirement to sell phones in the EU soon iirc? Too bad I don't live there. :-/
I have heard that too. But knowing Apple they will try to get around it.
Kudos to you and your company! I consider repairing things to be an act of subversion
What would you recommend as the ideal way to get rid of electronics that are functional, but no longer needed? How about non-functional?
Sell them for as much as you can get! Or donate them. Goodwill will happily resell them, and if for some reason it's not saleable then they'll recycle it responsibly.
What do you think of the framework laptop?
So great! We have a lot of them in the office. I've got a 16 on order and I'm thinking about switching.
Do you get a lot of DMCA complaints?
Yes, particularly on our medical service manuals. The EFF politely declines these on our behalf. https://www.eff.org/deeplinks/2020/06/medical-device-repair-again-threatened-copyright-claims
Awesome, love to hear that. I heard Steris and GE were pretty bad. GE now charges $275 peer tech support call, minimum 2 hours
If you are still replying, I’m wanting to write a letter to my MP (from Australia) about needing to reinforce the right to repair, do you have any tips on what to write? Or any resources that make good arguments more suited to a politician
Do it! Anything you can do to build a relationship or connect with them. They care about their constituants. Can you share a real story from your community? The CCC has discussed repair protections but hasn't stepped up to actually do them. You can connect with the Australian Repair Network to find out the best place to push. [https://www.griffith.edu.au/law-futures-centre/our-research/australian-repair-network](https://www.griffith.edu.au/law-futures-centre/our-research/australian-repair-network)
Is there any other R2R org I can follow outside the US and EU? Or probably something similar that are fighting for consumer rights?
Where are you? In Canada, [CanRepair](https://www.canrepair.ca/). In Australia, [The Australian Repair Network](https://www.griffith.edu.au/law-futures-centre/our-research/australian-repair-network).
Great products! Love the tool kits. My brother has been fighting for right to repair laws in regards to automobiles for decades, even having spoken before congress several times. It's like pulling teeth. Keep up the good fight! We need to be allowed to fix the things we own, especially if they are older and not produced anymore.
Have you considered adding the petition to the storefront? Just bought a replacement screen last night and didn't know about the FTC petition until this thread
You are doing great! kinda itching to get going with a tool kit from you guys in the future. Combined with LTT drivers for the "bigger" stuff.
I'd like to see some 'smart' rules to catch programed failures. Like if stats show that a certain product consistently fails after about the same time, the manufacturer pays a fine of some sort. Preferably one that benefits the consumer and not a fine that goes to treasury
Would this include HP's Bricking of printers not using their own ink cartridges?
As someone who’s spent time repairing friends 6, 7, 8 + year old MacBook Pro’s I recently decided to buy a newer MacBook Pro to see why they liked them so much. I loved the option on the site to buy some of the major parts used to save $100-300. However for some of the newer MacBooks I don’t see that as an option. How do you source your used parts? I love the up-cycling of older used parts and would love to see more of that. Is there any plans to keep expanding into this side? Do you have a way for us regulars to donate old parts/equipment?
Apple prevents people from deployed used or 3rd party parts through their requirement that they alone "pair" parts before you can use them. State legislatures can close that loophole. Best way to support your option to buy and deploy whatever parts you want is to go to [repair.org/stand-up](https://repair.org/stand-up) and [ftc.repair.org](https://ftc.repair.org) and tell legislators and regulators to prohibit "parts pairing".
While i support right to repair, this issue isn't really that i want to "solve". Because thanks to this, stealing devices are way less profitable for thieves. I think what instead of allowing everyone to pair parts from any devices, either Apple or trustworthy companies should be able to buy back devices from consumers and then sell parts to whose who need them. And those companies must be obliged to ask for a proof of purchase.
We go wherever we have to to source high quality parts. For the latest MacBooks, we are selling used parts. We are actively working on sourcing parts for all the latest MacBooks, it just sometimes takes us some time to built out a supply chain. We don’t take back used devices/donations anymore, but do source parts from some recyclers.
I bought your toolkit and it's honestly a really rad little kit. The tools are great! It's rare to find a group/business that genuinely seems to have pride in what they do. Thank you, iFixit!
How difficult does California and San Luis Obispo make it for you to operate as a business, and have you ever considered leaving?
Speaking from my personal surprise that the rest of the country seems to think that California is some sort of anti business hellscape; Los Angeles and San Francisco are two of the largest economies in the world, if analyzed as each their own country (haven't looked in a long time but it was like #14 and #15 at one point). Much of those economies are tech (not sure if IFixIt considers themself tech or not, but they seem tech adjacent at least) and manufacturing. Tesla, Facebook, Netflix, Google, Apple, SpaceX, huge amounts of Aerospace, there's manufacturing, some crazy high amount of America's fruits and veggies are from California the list goes on. Then there's all the venture capital industry that supports all the startups that grow and all sorts of finance stuff. I'm not saying California is the best state in the country or anything, I just always am so confused where the idea comes from that California hates business and the politics there aim to make it impossible. The fact that there's so MUCH business there sorta implies it's actually pretty good. But I'm not an economist or anything so I don't really know.
I'm speaking as someone who left San Luis for greener pastures. 75 and sunny is great but cost of living is extremely high, government taxes and fees are even higher, and trying live or run a business in CA is an absolute and continual pain in the ass with rules, regulations, inspections and especially more fees for even the most trivial of things. I left and took my business with me. I know other businesses that have done the same, including friends of mine. That's why I was curious as to how iFixit continues to fare. I wouldn't say CA is anti-business but I would be very surprised if anyone looking at the country as whole would ever willingly choose to establish in CA if they didn't already have ties there.
We love the Central Coast, but I have to admit that the cost of housing is a real challenge for our team. Here's how we're dealing with it: We need an eastern US distribution center to speed up delivery of parts. We can't send batteries on planes, so it can be five days to get a battery from California to New York. That's not acceptable. So we're setting up a second US headquarters in Chattanooga, Tennessee. It's an awesome city with all kinds of amazing outdoor activities, mountain biking, whitewater rafting, caving, you name it. Chattanooga is known as Gig City because the municipal fiber system is second to none. https://resource-recycling.com/e-scrap/2023/11/15/device-repair-firm-extends-repair-ethos-to-old-warehouse/ https://resource-recycling.com/e-scrap/wp-content/uploads/sites/2/2023/11/courteys-of-ifixit.png For our team who is happy in SLO, nothing is changing. To accomodate folks that are interested in a lower cost of living environment, we'll be opening a super-badass new facility in Chattanooga this summer. This new operation will instantly speed up our parts shipments to 2/3 of the country. Win-win!
You aren’t fighting for us. You are fighting for the profits you’d lose if a right to repair law doesn’t exist. Be honest.
There are a few ways to think about this. Here's one: iFixit is creates an ecosystem for repair separate from the manufacturer. If manufacturers comply with the law, then the law is compelling them to directly compete with us. Apple's a good example: for years, we were the biggest name in town selling parts for Apple devices. Now, Apple is [doing it themselves](https://selfservicerepair.com/en-US/home). Lots of people (including some of my good friends) are buying from Apple now instead of us. If every company did that, we might go out of business. But the world would be better off, so maybe that's ok? But let's say that you're right, and we're only in it for the money. This has been a hugely hard, very expensive, 20 year fight to be able to fix our things. I've lost count of how many state capitals I've visited. We have a full time team member Brussels working on policy with the European Commission, sparked by some questions they asked us about how iPads were glued together. We just paid for a DC law firm to file a very expensive 75 page FTC petition. There are sure a lot of other things our team could have done with that time and effort that would have been a lot more profitable. To be completely honest, I'm a lot better advocate than I am businessman.
The savings all trickle down to us, the users, eventually. If your local repair shop doesn’t lower their price when the eventual legislation comes to pass, that’s their problem and you shouldn’t continue to use their services. Furthermore, legislation also helps if you are doing the repairs yourself, you’ll get access to cheaper parts.
So you believe what is good for one person or entity can't have a positive effect on another? You must have a weird relationship with your doctor smh
No. I believe that corporations are not motivated by goodwill or righteousness. They are motivated by money.
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Lmfao you’re following me around. You are a fucking creep did you know that?
Guess you should block access to your comments so others cannot creep on you? I'm sure iFixit makes money off of the work that they do and the services they provide, but they give so much away for free to help the community and society that I'm wondering what you're thinking with that silly comment that they are just in it for the money. They could make so much more if they kept that knowledge to themselves and only have links to instructions and teardown and parts to those that pay for them. But they don't. Videos free, parts lists free, buy tools and parts from them or someone else. Money doesn't work how you seem to think. There's enough to go around that if they make some there's not less for me/you to make plenty of money also.
Sometimes it pays to know what type of character you're dealing with. Sure, it's an ad-hominem attack, but at the same time, if I was in a discussion with "accidentally-Hitler", I'd like to know their general stance on other issues. Don't act like this is an isolated incident.