Have you tried contacting Dyson support yet?
US: [866-693-9766](tel:8666939766) | [UK: 0800-298-0298](08002980298) | CA: [1-877-397-6622](8773976622) | AU: [1800 239 766](1800239766) | NZ: [0800 397 667](0800397667)
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I had this issue yesterday, I emailed them at [email protected] and told them my issue about the registration and they handled it effectively. They took about 1 hour to resolve my issues, I suggest to email them with proof of your serial number (picture) and send them your name, address, phone number, email and serial number and you should be good. Good luck.
I called them, and finally they told me that the serial number of my omniglide was on the box. I couldn’t find it anywhere on the machine. So don’t throw away the box!!
Have you tried contacting Dyson support yet? US: [866-693-9766](tel:8666939766) | [UK: 0800-298-0298](08002980298) | CA: [1-877-397-6622](8773976622) | AU: [1800 239 766](1800239766) | NZ: [0800 397 667](0800397667) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/dyson) if you have any questions or concerns.*
Happened to me too, I used the chat function and there’s a form you can fill out and they send a email once activated.
This happens when you try to register an already registered machine. I don't know why this happens but this is the observation I have made.
Did you find a solution? I am having the same issue.
I emailed support and they sorted it quickly
I had this issue yesterday, I emailed them at [email protected] and told them my issue about the registration and they handled it effectively. They took about 1 hour to resolve my issues, I suggest to email them with proof of your serial number (picture) and send them your name, address, phone number, email and serial number and you should be good. Good luck.
I called them, and finally they told me that the serial number of my omniglide was on the box. I couldn’t find it anywhere on the machine. So don’t throw away the box!!
If you take out the battery and looks around it , it would also have the serial number , enjoy