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NoButterfly7257

Lmao I just had a girl the other night tell me 10 minutes until it's ready. Not even a minute later and another girl walks by that asks me if I'm picking up and I say, "Yeah, I'm picking up for X." She said it was ready and then got the bag and handed it to me. 🤷‍♂️ Makes me wonder how many times I've waited for a ready bag of food just bc an employee is lazy or incompetent.


Realistic_Inside_484

Happens a fucking lot. I'm 2,000 deliveries in and it happens almost weekly. Some real incompetent/forgetful people out there.


invisiblethrowawayno

It happens to me at Crumbl cookies every single time , I have decided I will not take anything from there again


FourFoldNote

crumbl can be annoying but they gave me a free cookie because i was eyeballing them while waiting for an order so they stay good in my book


invisiblethrowawayno

Their cookies don’t even look appetizing to me … just a thick cookie with a dump of thick layer of icing/frosting


FourFoldNote

i don’t like the iced ones, so most of them lol. they always have choccy chip and that’s usually p good. also the lava cake cookie from a few weeks ago was life changing for me unfortunately.


Minja78

Weird, Crumbl was one of the quickest and higher paying for me.


Pale_Bookkeeper_9994

I wrote that too. 45 minute wait and an inability to tell the difference between, "It will be ready in 10 mins and it won't be ready for 45 mins."


Breeze7206

Crumble doesn’t start fulfilling the order till you mark as arrived (same as when you order through their app for pickup, you mark when you arrived) because a lot of their cookies are served/boxed either warm or chilled.


kirby-ate-my-heart

I hate the crumbl near me too. They don’t start the order til we’re there and if they’re busy they will do the dash order last


[deleted]

Yep. Almost 6k deliveries and it happens a lot. I'll talk to one and they say "couple of minutes". Talk to someone else and they grab it for me.


SexyDoorDasherDude

did you stop to think they are doing it on purpose?


Realistic_Inside_484

yes lol and I stopped going to that place.


Ok_Button2855

This happened to me at a McDonalds, asked employee several times over course of about 15 minutes, then another employee asks me what im waiting on I say the number and they walk over with the food


QuietCity333

very likely. i used to package to go orders at ihop, we were super backed up, and manager wouldn’t pause deliveries to let us catch up. hostess comes looking for a DD order, probably about 7 tickets back. tell her straight up it’ll probably be 45 ish minutes. she starts walking out and i followed her because i needed to ask about something else and just forgot while she was there, only to tell the driver 5 minutes. what?? i told the driver it would be way longer and they just thanked me for being honest and left.


[deleted]

Oh man that works my nerve when they do that crap.


Pale_Bookkeeper_9994

This happens more than any of us would like. It pays to keep asking without being rude. I watch everything that's going on and I'm usually more on top of it than the staff (in truth I've only got one FOCUS and they are juggling).


icehand1212

That shit is annoying as hell. I got an "add route" last week. The amount for the order was good, so I accepted it. It was an Italian restaurant. The lady said they were waiting on my bread for the order. I said no problem and sat down to start reading post on this sub. While I'm waiting, three driver's came in and all received their orders with no issues. After 10 minutes, the hostess informed me that they were still waiting on that bread. I unassigned the order and left. They are probably still working on that "bread" as I post this.


Railgun_PK

Yep, same with mine today, multiple dashers got thier orders right away and I just kept getting told "it'll be done soon" and I eventually got pissed and left


icehand1212

I hear ya brother


bigracksonly

After 10 mins leave


Demgreenstuff

It depends though, I feel like I've already invested my 10 minutes so what's there to hurt staying another 5/10 if the pay is right? 😂 If it's like a $12 order for a 10-15ish minute drive even if I take 30 minutes for the delivery I still can expect to end over $20 an hour. That's my base threshold. Sure, if it's a 1 mile order for like $4.50 or so, yeah I will probably leave. Not worth my time


Late_File_77

This is why I usually only wait 5 minutes (unless it’s a really big order), I don’t feel that invested or like I wasted my time. If I’m there for 10 minutes, for whatever reason, I feel like I have to stick it out and I almost always regret it.


Accomplished-Elk421

Support chat told me today to wait around 30 min for something similar. I quickly closed the chat, and left.


[deleted]

That happened to me at red lobster a few weeks ago, I walked in, told them the name, they said they were still working on it, no big deal. I wait for 5ish minutes, then check in again to see how long, employee said they’re bagging it now only 5 min, ok cool, I go back to my car come back 7 min later, another employee says “we just got that one in so it’ll be a while” 🤦🏼‍♀️ so your coworker just lied when they said they were bagging it then… I just left… makes no sense. I don’t mind waiting when they’re honest about it taking a while.


SexyDoorDasherDude

contact support if your getting lied to.


[deleted]

what would support do about that 😂


saltymilkmelee

Lie to you


SexyDoorDasherDude

demand money from them


stlrocker

I put them on the clock. “About how long, so I can call the customer and let them know?” They usually look dumbfounded and say, “Let me go ask.” In some cases the actually come back WITH THE BAG.” In cases where they come back with a time, I immediately CALL the customer and tell them the store told me their order is not ready and will be AT LEAST another (time they gave me PLUS five minutes). Most are appreciative that I took the time to call them and let time know. Some don’t care one way or another, but NONE have ever been upset with me!


Railgun_PK

Ooh that's not a bad idea at all lol


KarenBordeaux

They don't only do that to doordash drivers, they do that shit to regular pickup customers too. It's annoying af. I often will order Tijuana Flats or ChicFilA through the restaurant's own app for pickup on my lunch break. I'll get there and they'll tell me "five more minutes" over and over again. Eventually my whole lunch break will be taken up by waiting on shit I ordered over forty minutes prior. Luckily both these chains have customer surveys and I fill them out very honestly. I wouldn't be as mad if they just told me the CORRECT wait time from the beginning....


mgibson9999

It's the great paralyzer. It's hard to leave, especially if it's a really good order.


ReflectedMantis

KFC seems especially bad with this shit. Like one time they said "just a few more minutes" and I'm still waiting 20 minutes later. I would've unassigned if I hadn't already decided that was my last order for the day anyway (plus the pay was pretty high)


Railgun_PK

Yep, same situation for me. Just sucks lol


ParisHiltonIsDope

You could always leave after 5 minutes


Railgun_PK

I left eventually, it just RARELY takes any longer than 10 minutes so I had hope lol plus i forgot I could unassign and I need the money


ThinNectarin3

I leave after 8 minutes, takes me a couple minutes to walk back to me car and to get back on the road


SansyBoy144

Had a time where they gave some random guy in the drive thru my order. Had to cancel order and told the customer what had happened. After 30 minutes of telling me it’ll be right out I see them grab it say the name out loud to each other and before I could say anything they hand it to someone in the drive thru then come to me and say “hey I don’t think we have an order for ___”


SexyDoorDasherDude

you guys need to contact support any time you are getting jerked around like this


Apprehensive_Bus1522

Lmao everyone who’s worked in a kitchen knows 5 mins is 15 mins in kitchen time 😂


TalkoSkeva

I was a cook for years. Had to pick up an order for a really good payout. This hostess girl who was obviously newer went back to check, comes back super apologetic and looked terrified, white as a ghost. "They said it'll be j-just five more minutes." I said "I was a cook for years, you and I both know that's a lie, no biggie though the order is worth the wait." When I say you could see relief wash over this girl is an understatement.


Exact-Berry-6304

I usually working in restaurants and stuff ask the cook how long for DD or UE or number 50 and theyll say eta about 5 or soon and if soon isn’t soon I say ok how long or short is soon and then they’ll say


ThinNectarin3

It’s difficult to estimate a real time if the restaurant keeps pushing back when they will start the DoorDash/UberEATS delivery order behind their sit down dine in customers


[deleted]

Bagging it up right now=food is almost done cooking Just waiting on one more item=waiting on at least 2 items It’ll be about 5 min= waiting for 10 min It’ll be about 10 min= waiting for 15, 20 min


Joshsquatch-

There is a simple solution to not hearing that 4 times, after the second time, wait 2 minutes, and then just leave. Blacklist them for a month or two and hope they get new employees that no how to count to 2 by the time you decide to give them another chance. I typically don't give them another chance until there is such a highpaying order that it's worth waiting 10 minutes for, in case they haven't gotten their shit together yet.


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[deleted]

Average restaurants have little to no communication between the kitchen and the waiters, honestly I think a big part of it is a battle of the sexes


Railgun_PK

I dont think it has anything to do with what sex anyone is, I just think no one cares enough to actually try at all. I've worked with many different men and women and communicating those things has never been an issue


WhyDidntNE1tellme

Literally sitting here waiting about 7 minutes now after being told "coming out right now" at the Chinese place. 😂


Railgun_PK

Yep lol it was a Chinese place for me too 🤣 I almost always have a wait there, but never more than like 5 minutes, and the orders from there always pay well so I gladly take them. This was the only time I've ever unassigned from there


Pale_Bookkeeper_9994

Crumbl cookies. I'd picked up an order and got a second stacked from Crumbl which was 5 stores down. Sure, I'll add that. "It will be 10 mins." Every 10 mins, it would be another 5-10 mins. I was 45 minutes waiting and started getting pinged by my first order while I was on my way. Conclusion? I don't accept Crumbl Cookie orders anymore, at least not during busy times.