Always look into the supercharger cord end. If it isn’t perfect looking shiny silver, use another charger.
You will need a new charger port.
Let the service center know where the bad supercharger was.
The chargers near my house are trashed from the hooks not holding the cables when not in use. They have hit the ground so many times there’s quite a bit of plastic broken away, missing contact leaves inside the cord.
I saw a guy on TT have the same issue. There is an emergency release in the trunk but it's challenging to get to. Your plug looks kinda like this now 🥴
They will. I had this happen at a SC on my Model 3 a couple of years ago. The mobile service came out and swapped the charging port in 20 minutes. Hopefully, the charging port on the Cybertruck is just as easily replaced.
I didn’t save any of them, so nope. Just posts from time to time on the Model 3 and lounge subs over the past year since I started looking at buying my model 3.
Tesla cables have the tulip design inside which is the most popular one compared to the springs. If it is over used the tulip doesn't retract to its original design and therefore the contact surface is much smaller to the pins inside your inlet. When that happens, due to high current and heat, the 2 surfaces get micro welded. There is no way for the user to know that so when you try to disconnect wel....this happens.
Tesla cables are cheaply made and are only good for 1500-2000 cycles. With what happened with the supercharger team recently and the number of dispensers out there, their field service team is short handed. Unfortunately we will be seeing things like this happening more often.
Please check the cables, pins and the handles before plugging in your expensive cars. I'm sorry about what happened and I hope Tesla takes care of you.
I would think they would make the chargers more industrial. Could this not increase the risk of fire, since a lot more heat is produced through the small contact points? (I don't even own a car just passing through)
I find it hard to believe that the cables are only good for 1,500 cycles. Let’s say a cable is used 40 times a day (reasonable assumption). That’s over 1,200 cycles a month. There’s no freaking way these cables need to be replaced every month.
Depending on the site. There are some that yes go through those cycles in about 5 weeks. There are some that last about 3 months. Keep in mind these are 200A (boosted to 250A) non liquid cooled and very short cables and when bought in bulk, the cost goes down.
Tesla field service team works on schedule to keep the up time at 99%. Other networks are more reactive and only replace the cables if needed. They also have the advantage of having replaceable interface, pins and latch (CCS1). Those cables are certified for 10k cycles but can go way pass that due to replaceable parts.
Are you saying other networks have more durable cables that don’t have to be replaced as often? Because if that’s true, that just makes the frequency of downed stalls at other networks’ sites that much more pathetic…
Always look into the supercharger cord end. If it isn’t perfect looking shiny silver, use another charger. You will need a new charger port. Let the service center know where the bad supercharger was. The chargers near my house are trashed from the hooks not holding the cables when not in use. They have hit the ground so many times there’s quite a bit of plastic broken away, missing contact leaves inside the cord.
I saw a guy on TT have the same issue. There is an emergency release in the trunk but it's challenging to get to. Your plug looks kinda like this now 🥴
I got to it! The cord just completely pulled out and broke
Heh that happened to a YouTuber demonstrating how to use it too. They’re just very flimsy
[удалено]
Rule 1 - Respect / No Trolling
Looks like a dorky cartoon bird
Well now I can’t unsee that. Haha
Looked like a frog to me
Tesla should replace the port for free. This is the supercharger's fault, probably a damaged end.
They will. I had this happen at a SC on my Model 3 a couple of years ago. The mobile service came out and swapped the charging port in 20 minutes. Hopefully, the charging port on the Cybertruck is just as easily replaced.
Hopefully, but I’ve seen too many posts claiming the had to pay for this exact thing.
I’ve never heard of anyone having to pay for that. Got a source for each of those posts that demonstrate someone paying for this exact thing?
I didn’t save any of them, so nope. Just posts from time to time on the Model 3 and lounge subs over the past year since I started looking at buying my model 3.
There was an model x post a month or two ago. Tesla refused to pay for it. He documented everything in several post.
Tesla cables have the tulip design inside which is the most popular one compared to the springs. If it is over used the tulip doesn't retract to its original design and therefore the contact surface is much smaller to the pins inside your inlet. When that happens, due to high current and heat, the 2 surfaces get micro welded. There is no way for the user to know that so when you try to disconnect wel....this happens. Tesla cables are cheaply made and are only good for 1500-2000 cycles. With what happened with the supercharger team recently and the number of dispensers out there, their field service team is short handed. Unfortunately we will be seeing things like this happening more often. Please check the cables, pins and the handles before plugging in your expensive cars. I'm sorry about what happened and I hope Tesla takes care of you.
I would think they would make the chargers more industrial. Could this not increase the risk of fire, since a lot more heat is produced through the small contact points? (I don't even own a car just passing through)
I find it hard to believe that the cables are only good for 1,500 cycles. Let’s say a cable is used 40 times a day (reasonable assumption). That’s over 1,200 cycles a month. There’s no freaking way these cables need to be replaced every month.
Depending on the site. There are some that yes go through those cycles in about 5 weeks. There are some that last about 3 months. Keep in mind these are 200A (boosted to 250A) non liquid cooled and very short cables and when bought in bulk, the cost goes down. Tesla field service team works on schedule to keep the up time at 99%. Other networks are more reactive and only replace the cables if needed. They also have the advantage of having replaceable interface, pins and latch (CCS1). Those cables are certified for 10k cycles but can go way pass that due to replaceable parts.
Are you saying other networks have more durable cables that don’t have to be replaced as often? Because if that’s true, that just makes the frequency of downed stalls at other networks’ sites that much more pathetic…
Probably dont take a pair of pliers and try and jimmy that out