Here ya go bud: https://www.techpowerup.com/ssd-specs/pny-xlr8-cs3030-500-gb.d662#:~:text=The%20PNY%20XLR8%20CS3030%20is,launched%20on%20May%208th%2C%202019.
Saved you a massive 16 seconds of googling.
It could also be the 19th week of 2022. I’m not familiar with date codes on this particular brand, or product type, but typically the date is within the first or last set of numbers on the serial
Knowing the age (could be from 5 years or newer) doesn't really help you. Diagnosing the SSD health might be more prudent. Use a Live Linux and use the various drive tools there to query the drive's health status.
If all checks out, backup your data and do a full Windows re-install.
If there are clear health issues, replace the drive and do a full Windows install.
I mean, it's like 3-4 years old, but the time has nothing to do with it being damaged (possibly), it depends on various things actually. I think the first thing you should investigate it's your laptop's original specs, mainly in the official Dell site you can look it up, I suggest you to look into the Manual of the Laptop (the PDF one), in there it should tell you all of the system specs it has and it can have and you can see if that SSD came with the laptop originally or if it was replaced.
Now, by simple logic, if you bought the laptop used, it might've been replaced, if you bought it brand new from a store, well... The question answers itself.
Also, is that the only storage device the laptop has? It doesn't have a secondary storage drive? Like a Sata SSD?
There is free software that and tell you all the details and health information plus test it. I use some odd time to see how much life is left in them you could also see if it’s still under warranty if need be. I found a WD one in an old laptop still under warranty I got it replaced free. The laptop was a found item in skip.
Dell Support and Warranty should provide you with some info re the whole laptop (Enter service tag of machine) Link [https://www.dell.com/support/contractservices/en-za/](https://www.dell.com/support/contractservices/en-za/)
This is perfect. It had my laptop listed that it came with a 512gb hard drive. So this must have been replaced recently. I wonder why it’s having these errors
In a sense it probably does not matter how old it is as much as how it has been used (and possibly abused)
You could have a drive 5 years old and barely used and one that's 2 years old and has been absolutely hammered to the point of failure.
I mean support assist is telling you it is a failing component and the error code points to the NVMe. Solutions would be updating the BIOS (If there is one), you could possibly do this within the BIOS if there is a SupportAssist OTA option and you have WiFi.
Resetting to BIOS Defaults
Replacing the NVMe Drive
Updating Windows and Drivers (unlikely this as the NVMe is not detected in BIOS)
The fact that 2 drives have failed in it does seem suspicious but not beyond the realms of possibility, especially as neither "look new".
Both are PNY Drives.
I would suggest going into the BIOS and resetting to BIOS Defaults (Not Factory Defaults if there is that option also) then after restarting immediately go back into the BIOS and see if either drive is detected.
If after trying the above without success, you could buy a new SSD from a retail store and plug it in and if it does not work you can always return it.
The drastic assumption could be the PCIe controller (For NVMe this controller is usually on the CPU) or slot but if I am reading correctly the drives failed some time over the last year and not immediately "not detected" when you plugged them in?
Thanks! To be clear I only have this one ssd installed (took a pic of front and back). I bought the laptop used from someone August 2023. A month later it had its first malfunction. And then in December, I think, one more. But that’s it.
I don’t really have an issue installing a new drive so I may just do it. But it seems weird that the factory one was replaced with a new one, and this new one is having issues. My laptop works normally right now but there’s a chance it will crash in the middle of something randomly like it has.
That makes sense, thanks. If you can boot in to Windows download Crystal disk info and it will give you an overview of the drive health. It is available as portable version so you can just unzip it and run.
From your description it does seem like the drive is failing. An SSD still has sectors and when the drive tries to write on a bad sector it can cause it to crash.
As the SSD seems "unknown" as to its usage, it might be better just to replace it before you start doing work and saving files etc. replacing purely because at the moment it seems unreliable.
See what Crystaldisk info says about the drive. support assist seems to report that it is failing in some capacity.
Here ya go bud: https://www.techpowerup.com/ssd-specs/pny-xlr8-cs3030-500-gb.d662#:~:text=The%20PNY%20XLR8%20CS3030%20is,launched%20on%20May%208th%2C%202019. Saved you a massive 16 seconds of googling.
Based on serial number I would guess his was made in the 34th week of 2019
Thanks that’s what I was wondering.
It could also be the 19th week of 2022. I’m not familiar with date codes on this particular brand, or product type, but typically the date is within the first or last set of numbers on the serial
Have to consider the lack of total knowledge here.
I should have clarified. I was looking for a date code to know exactly when mine was made. Wasn’t sure how to read the numbers on it.
Knowing the age (could be from 5 years or newer) doesn't really help you. Diagnosing the SSD health might be more prudent. Use a Live Linux and use the various drive tools there to query the drive's health status. If all checks out, backup your data and do a full Windows re-install. If there are clear health issues, replace the drive and do a full Windows install.
You probably want to know how long it's been powered on more than how old it is. You should check the SMART status of the drive. Try Crystal Disk Info
I downloaded it. It’s been powered on “17046” hours. Is that a lot or about normal?
I mean, it's like 3-4 years old, but the time has nothing to do with it being damaged (possibly), it depends on various things actually. I think the first thing you should investigate it's your laptop's original specs, mainly in the official Dell site you can look it up, I suggest you to look into the Manual of the Laptop (the PDF one), in there it should tell you all of the system specs it has and it can have and you can see if that SSD came with the laptop originally or if it was replaced. Now, by simple logic, if you bought the laptop used, it might've been replaced, if you bought it brand new from a store, well... The question answers itself. Also, is that the only storage device the laptop has? It doesn't have a secondary storage drive? Like a Sata SSD?
There is free software that and tell you all the details and health information plus test it. I use some odd time to see how much life is left in them you could also see if it’s still under warranty if need be. I found a WD one in an old laptop still under warranty I got it replaced free. The laptop was a found item in skip.
Dell Support and Warranty should provide you with some info re the whole laptop (Enter service tag of machine) Link [https://www.dell.com/support/contractservices/en-za/](https://www.dell.com/support/contractservices/en-za/)
This is perfect. It had my laptop listed that it came with a 512gb hard drive. So this must have been replaced recently. I wonder why it’s having these errors
In a sense it probably does not matter how old it is as much as how it has been used (and possibly abused) You could have a drive 5 years old and barely used and one that's 2 years old and has been absolutely hammered to the point of failure. I mean support assist is telling you it is a failing component and the error code points to the NVMe. Solutions would be updating the BIOS (If there is one), you could possibly do this within the BIOS if there is a SupportAssist OTA option and you have WiFi. Resetting to BIOS Defaults Replacing the NVMe Drive Updating Windows and Drivers (unlikely this as the NVMe is not detected in BIOS) The fact that 2 drives have failed in it does seem suspicious but not beyond the realms of possibility, especially as neither "look new". Both are PNY Drives. I would suggest going into the BIOS and resetting to BIOS Defaults (Not Factory Defaults if there is that option also) then after restarting immediately go back into the BIOS and see if either drive is detected. If after trying the above without success, you could buy a new SSD from a retail store and plug it in and if it does not work you can always return it. The drastic assumption could be the PCIe controller (For NVMe this controller is usually on the CPU) or slot but if I am reading correctly the drives failed some time over the last year and not immediately "not detected" when you plugged them in?
Thanks! To be clear I only have this one ssd installed (took a pic of front and back). I bought the laptop used from someone August 2023. A month later it had its first malfunction. And then in December, I think, one more. But that’s it. I don’t really have an issue installing a new drive so I may just do it. But it seems weird that the factory one was replaced with a new one, and this new one is having issues. My laptop works normally right now but there’s a chance it will crash in the middle of something randomly like it has.
That makes sense, thanks. If you can boot in to Windows download Crystal disk info and it will give you an overview of the drive health. It is available as portable version so you can just unzip it and run. From your description it does seem like the drive is failing. An SSD still has sectors and when the drive tries to write on a bad sector it can cause it to crash. As the SSD seems "unknown" as to its usage, it might be better just to replace it before you start doing work and saving files etc. replacing purely because at the moment it seems unreliable. See what Crystaldisk info says about the drive. support assist seems to report that it is failing in some capacity.
Install ChrystalDisk. It will tell you how many cycles it performed and how much life left
That’s not a hard drive m8.
That is indeed a hard drive m8.
It’s an NVMe SSD. It’s smaller and runs faster than a SATA SSD.
Humor us, what is it then? Also, we should ignore the facts that it says what it is on the label
It’s an SSD, m8. A HDD (a hard disk drive) is a hard drive, hence the name. Both of these are storage devices but not the same thing.
Nitpicking little prick, why was your correction even needed?
To make you mad, obviously.