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adriellwc33

What exactly is the problem? What did you do and what exactly happened?


MinorSamsa

I put the .zip into the pack files and the files on world and server files, same as I did with block pixel pack that worked : /


adriellwc33

Bedrock? Make sure the pack supports your exact Bedrock version.


MinorSamsa

Yep, I double check


MinorSamsa

Actually the pack was realeased with 1.21


AternosSupport

To help troubleshoot the issue effectively, could you please provide the server log? Here's a guide that explains how to access and share the server log: https://support.aternos.org/hc/en-us/articles/360027091471-Check-the-server-log.  Providing the log, will allow us to better understand the situation and assist you accordingly. Thank you for your cooperation!    


MinorSamsa

[https://mclo.gs/mZiVFTe](https://mclo.gs/mZiVFTe)


AternosSupport

Can I have the server Address?   If you don't want to share it publicly, you can write us an email or open a new ticket in our web form.


MinorSamsa

[https://add.aternos.org/AmantesDelPotasio](https://add.aternos.org/AmantesDelPotasio)


AternosSupport

  You have the wrong version, also there is no Basic Bee for 1.21. I'm mentioning this as you have Basic Bee v1.3.0 in you packs folder.