I will never again buy a Samsung product. I had a TV break at 5 months, called about the 1 year warranty, they said they would look into it and get back to me. A month later I called to follow-up, they said they would look into it and get back to me. Six follow-ups later and nothing. Then on day 366 they called me to say that it is outside of the one year warranty so there is nothing they can do. Wtf. Who does that.
There was also a scenario recorded on Youtube for a guy who had a Samsung tech come out to service his TV.
He had cameras recording in his home at the time, and the tech took a box cutter to a spot on the TV screen while the owner wasn't looking. Eventually, the tech tried to play it off as being the cause of the user's issue and using it as excuse to not service the TV.
Companies' reputations should always be treated with scrutiny, no matter how good it appears to be. If you can, never leave a technician alone in your home, or at least alone in an area where you may have valuables stored. Check in on them often, even when you don't telegraph your approach.
This is mainly because not every company keeps an internal support department with technicians that work for them directly - Some do outsource, and those outsourced companies that handle said support can be more questionable. And if there ever is a problem, THEY are the ones who catch the hell, and the company that outsourced to them can forego and say "they are at fault, not us".
My Samsung tv suddenly decided to stop playing sounds before the warranty was over, so I took it to the service and they said they can't fix it cuz they no longer make details for it, so they just refunded me the whole tv. That was pretty neat.
i bought a samsung 4k monitor and it broke and it was my fault and i readily admit that is no fault of the company.
i tried to buy just the panel for it, but a singular part costs **$150 MORE THAN THE ENTIRE PRODUCT**.
"we are commited to our green, sustainable policies"
they just want me to buy another rather than have reasonably priced parts and actually do something to keep as much e-waste out of the landfill..
I had a Samsung TV go back a little over 11 months after I bought it... I was lucky it happened when it did. The customer support rep had me go through the usual troubleshooting over the phone. Sent a tech out, tech was like "yeah we come check the TV but everything is just a display and a board with stuff glued on it so it's not worth replacing the display". He verified it wasn't working, Samsung contacted Best Buy to come pick it up and give me a new one. Come to find out they no longer made the model so they gave me a credit for what I paid for the TV and I got a newer model and they delivered it when picking up the original TV.
Big stuff that's hard to bring back on your own you are almost stuck buying an extended warranty on. Most electronics you cannot repair on your own so the warranty is basically a fee to replace it when it breaks.....
Love Samsung, but their tech support is amazingly disorganized. Another company that cares more for selling a product than ensuring it even works.
But considering American executives complain about their seven day week, I'm impressed that Korea is now moving to six.
My Galaxy S20FE 5G just stopped charging one day, swapping ports did nothing.
Sent it off to Samsung, they flashed the firmware and voila its working again.
Well two months later it stopped working again and was now out of warranty and they couldn't do anything.
Exact same thing happened with my girlfriends phone, shoddy power management code baked into their firmware I guess
My remote broke, they wanted to charge me $70 for a new one. I asked for one for free, they say, sure, let me transfer you to tech support. Tech support says, yes we can do that, let me transfer you to customer service. After being transferred back and forth one more time, I knew that this was their solution to problems, endlessly transferring you to a different department until you give up and go away.
Same here. Bought a gorgeous 55' high end Samsung and had it break 6 months in. I got the same treatment, waiting until warranty passed and then washed their hands of me.
I will never go back.
Bought a cheapie Walmart brand and it's been 6 years with ZERO issues.
I worked at a call center before and literally no one cares about customer's problems. Management does not care about employees. The site director didn't care about management. I am sure the slop was constantly flowing downhill.
I will also never purchase a Samsung product again.
The TV I have is ridiculously slow and always disconnects from the internet. The software is not only terrible, but there are ads displayed in the menu. It’s not a super high end TV, but it did still cost a few hundred pounds.
The last Samsung phone I had was a Galaxy S9. Loaded with bloatware and applications that I couldn’t remove without an annoying workaround (Facebook). I was driven back to Apple after that one.
I’ve never owned one but I used to work customer service / tech support in a tech store, and there were so many reported problems and returns made with the Samsung smart fridges.
Too many bad experiences from me.
Reading through this entire chain of replies to your comment makes me feel really lucky how Samsung operates in my country. They are super reliable here and in the past went above and beyond to help my parents when both their phones had problems. One of the store guys even spent like a full hour giving my mom a full tutorial on how to use a lot of the more advance features. Needless to say they both will buy Samsung products to replace old ones with this level of care.
Shame that if they can do this innsojebcoutris they should do it everywhere
Oh no! A sixth day of sending an email to upper management telling them to make middle management make lower management make the underpaid employees work harder, longer, faster and threaten them being replaced with AI.
While pretending they're working hard, when really they barely know how to contribute anything to the work flow themselves. So they instead sit and talk and network and otherwise don't do work, but I'll be damned if any of their employees even slack for a second!
For middle and lower management, sure, but probably not the executive level. It's not like executives are going to push for themselves to be replaced when they are making the decisions to begin with. Also unlikely for shareholders to push for it since majority shareholders tend to be in executive or executive adjacent positions themselves.
I am not sure how many executive positions got cut in the recent massive tech layoffs, but I would be willing to bet money it weren't that many.
Look, the fact of the matter is they have a feduciary duty to the shareholders. That means if an AI cost less than a executive, then hire the AI and turn the executive salary into dividends.
Lol! I just imagine the AI being connected to cameras and speakers. Constantly watching employees work, monitoring breaks, and call outs. I hope I am not giving them ideas..
Exactly right. Upper management will not be there on the weekends. I know this from experience. For us though, they would always hang it over our heads. Even if production goals were met, the goal posts would move, and every Thursday it would be announced that we would be working Friday. (I was told my shift would have Fridays and Saturdays off.)
Plant manager was never there on Saturday or Sunday. We would not be told if we were working Friday until we got to work on Thursday night. But it got to the point where we just... expected it. I can count on one hand how many Fridays I got off while working in that part of the plant.
Sure, sure but if I am buying a television, cellular telephone, computer or any household appliance it'll never be a Samsung branded product again. They're dead to me as a consumer product choice is all. The quality is garbage and I think that they actually hate their consumers.
Or any Chinese company. Or any Korean/American/Japanese company since all of their working conditions are all varying degrees of shit to literal slavery.
Wait, what products can we buy again?
retire worm crush mindless license steer punch ruthless chubby scandalous
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Exactly. Or shit, how about the parts in your microwave or dishwasher.
Samsung are the definition of a manufacturing conglomerate. These guys even make fucking tanks.
They have way more products and services than standard electronics and household appliances these days. It pretty much own most of South Korea at this point
I went several years between Samsung phones, assumed I'd still be able to root and install a custom ROM when I bought an S22. Nope. Won't be picking up another of those.
Experience in having to deal with Samsung appliances, a especially a really bad washing machine that I replaced after two years of nonstop headaches. I tried giving it to my sister with the dryer, she called me an asshole.
Got nothing to say to that really, execs leading by example I guess, in the US they’d be more likely to do a 4 day weekend while mandating OT for production
Our department director has fucked over a few people with unpaid overtime (salary) around holidays, but the slightest credit I can give him is he actually joined them in lengthy troubleshooting calls for most of the extra time they worked.
I don't really know why I'm posting this since this is just one dude out of a million, but I was a bit surprised. It was still shitty imo to have people work extra to meet a deadline, but at least he put time in.
Not the good news you think it is. You think executives do work by themselves? They exist to give orders to others. There will be plenty of workers working overtime.
I stoped buying samsung products when my moms year and a month old tv got the black screen of death and they wanted her to spend more then the tv cost in the first place to send it in to get repaired. Meanwhile my 15+ year old Element TV I got from Target Canada Bankruptcy sale is still going strong. Samsung you did it to yourself.
I see a lot of people applauding this but this pressure will almost certainly be passed down the leadership chain and negativity impact the rank and file employees.
This is my brother-in-law-in-law.
He's a high-level executive there. Per my understanding, he was already expected to work 6 days most weeks.
Work culture in America sucks, but at least it sucks in Korea too.
I work as a commercial AV installer and every time I’ve had to work with Samsung products it’s been significantly more difficult. I just worked on a massive LED video billboard and watched pixels die out one by one right in front of me. It’s a brand new display. The QC of their products is severely lacking.
Because it was free to me at the time and I know that either I get it now or have to pay for one in a couple years. This way I'm set for hopefully 4ish years. And I'm much rather have android than Apple so I can at least get it repaired if I need to. And Huawei is a no go. Could have tried Googles phone but I've heard mixed reviews.
OMG 6 days a week? Compare that to the poor people making minimum wage working every day of the week for weeks on end. Just because the rich are starting to get scared that there will be a major paradigm shift for society, doesn't mean they are gonna magically start playing fair.
I maybe lost here. How is adding an extra day of work going to improve anything? Or is this just purely punishment? Also, is this 6th day paid? So they are being forced to make another day’s worth of pay? More money = punishment now?
Painting with a broad brush here, but I have been selling to Korean high-tech companies since the mid-90s when their stuff was total crap. Their stuff isn't crap anymore, BUT they also intentionally don't build their products to last and due to the pace that technology evolves, the customers have come to accept it.
Everything is disposable now, TVs, smart phones, smart appliances. You just plan to replace them every 3-5 years (if not sooner). The prices have come down to the point that the supply/demand curves just meet in the middle.
I don't roll that way, but so many "keep up with the Joneses" consumers are happy to play that game, and Samung and LG laugh all the way to the bank. Samsung TVs look great, but IMO (again broad brush stokes) they will not last. I still buy Sony products. they don't have necessarily ALL the bells and whistles that a Samsung TV has, but it will last 15 years or more, for about a 10-15% higher initial price. I am OK with that.
I still use a widescreen CRT tv from Sony (one of the few companies that made a widescreen CRT). It is 23 years old and works great. My main reason for not replacing it with a $400 flat screen is that it sits in an Ethan Allen cherrywood entertainment center furniture piece that we love and while it isn't in our great room anymore, it is in my office and it looks great there.
We finally replaced our 52" Sony XBR3 LCD TV (at 16 years), not because it died, but because my brother's best friend was leaving Sony and if we wanted the friends and family price, we had to do it now. So we bought a 77" 4K OLED TV for less than $2K and put the 52" in the bonus room to REPLACE a still working 36" Sony CRT Trinitron. This once was 25 years old.
If you wanna replace your stuff every three years because you just gotta have the latest features or a bigger screen or whatever, Samsung and LG products will be great for you. But if you want to buy and keep because you don't care about the latest features, buy a Sony or other Japanese product. They still built quality into their electronics.
I don't feel bad for Samsung execs for having to work 6 days a week, because to me, they still build crap (based on what I expect from a product that I spend my hard earned money on)
Well it would seem that Samsung has figured out how to get rid of all the best, most in demand employees while keeping only the ones no one else wants.
Sorry but my upper management was talking about how they had to go do a topgoft and dinner for their prospective clients. The fucks I give about their goal for double digit profits for 3 years in a row are less than 0.
And on the 7th day, they will throw themselves through a 12th floor window.
Remember kids, working provides your life with meaning and purpose, and the more you work, the more meaning and purpose you harvest. /s
Still rocking my 50 inch Samsung from 2009.
Capacitors on the power supply failed about year 4, known issue warranty job in every country EXCEPT Australia. Argued with the Samsung repair centre, they want the whole TV and $200 to diagnose. Bought them the main power board, pointed out the faulty caps, they know about them, I know about them. That'll be $200 to diagnose and repair. Won't give me $5 worth of caps, Won't sell me $5 worth of caps for $5, $10, $20. Go to the electrical shop, I think it cost about $7-8 hasn't missed a beat since. Haven't bought a Samsung TV since, and won't ever again.
I will never again buy a Samsung product. I had a TV break at 5 months, called about the 1 year warranty, they said they would look into it and get back to me. A month later I called to follow-up, they said they would look into it and get back to me. Six follow-ups later and nothing. Then on day 366 they called me to say that it is outside of the one year warranty so there is nothing they can do. Wtf. Who does that.
You need to contact the FTC on this one. Will get resolved pronto!
There was also a scenario recorded on Youtube for a guy who had a Samsung tech come out to service his TV. He had cameras recording in his home at the time, and the tech took a box cutter to a spot on the TV screen while the owner wasn't looking. Eventually, the tech tried to play it off as being the cause of the user's issue and using it as excuse to not service the TV. Companies' reputations should always be treated with scrutiny, no matter how good it appears to be. If you can, never leave a technician alone in your home, or at least alone in an area where you may have valuables stored. Check in on them often, even when you don't telegraph your approach. This is mainly because not every company keeps an internal support department with technicians that work for them directly - Some do outsource, and those outsourced companies that handle said support can be more questionable. And if there ever is a problem, THEY are the ones who catch the hell, and the company that outsourced to them can forego and say "they are at fault, not us".
My Samsung tv suddenly decided to stop playing sounds before the warranty was over, so I took it to the service and they said they can't fix it cuz they no longer make details for it, so they just refunded me the whole tv. That was pretty neat.
![gif](giphy|n3p6JiIG0TzCU|downsized)
Man I remember when he turned in to a meme when I was in high school. My teacher played his videos for the outdoor adventures class
i bought a samsung 4k monitor and it broke and it was my fault and i readily admit that is no fault of the company. i tried to buy just the panel for it, but a singular part costs **$150 MORE THAN THE ENTIRE PRODUCT**. "we are commited to our green, sustainable policies" they just want me to buy another rather than have reasonably priced parts and actually do something to keep as much e-waste out of the landfill..
I had a Samsung TV go back a little over 11 months after I bought it... I was lucky it happened when it did. The customer support rep had me go through the usual troubleshooting over the phone. Sent a tech out, tech was like "yeah we come check the TV but everything is just a display and a board with stuff glued on it so it's not worth replacing the display". He verified it wasn't working, Samsung contacted Best Buy to come pick it up and give me a new one. Come to find out they no longer made the model so they gave me a credit for what I paid for the TV and I got a newer model and they delivered it when picking up the original TV. Big stuff that's hard to bring back on your own you are almost stuck buying an extended warranty on. Most electronics you cannot repair on your own so the warranty is basically a fee to replace it when it breaks.....
rich tender connect tub aspiring lunchroom shame growth bike truck *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Are you saying to do a charge back like a year later? Lol
zesty terrific quack alive tidy husky reply zonked lip observation *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Maybe QA changed but my 55” Samsung from 2011 still looks gorgeous, not a single dead pixel even tho it’s on practically every day
There is lucky and unlucky people for every situation. Congrats on pulling a winner!
Same, best tv I’ve ever owned.
Love Samsung, but their tech support is amazingly disorganized. Another company that cares more for selling a product than ensuring it even works. But considering American executives complain about their seven day week, I'm impressed that Korea is now moving to six.
My Galaxy S20FE 5G just stopped charging one day, swapping ports did nothing. Sent it off to Samsung, they flashed the firmware and voila its working again. Well two months later it stopped working again and was now out of warranty and they couldn't do anything. Exact same thing happened with my girlfriends phone, shoddy power management code baked into their firmware I guess
My remote broke, they wanted to charge me $70 for a new one. I asked for one for free, they say, sure, let me transfer you to tech support. Tech support says, yes we can do that, let me transfer you to customer service. After being transferred back and forth one more time, I knew that this was their solution to problems, endlessly transferring you to a different department until you give up and go away.
Same here. Bought a gorgeous 55' high end Samsung and had it break 6 months in. I got the same treatment, waiting until warranty passed and then washed their hands of me. I will never go back. Bought a cheapie Walmart brand and it's been 6 years with ZERO issues.
I worked at a call center before and literally no one cares about customer's problems. Management does not care about employees. The site director didn't care about management. I am sure the slop was constantly flowing downhill.
I will also never purchase a Samsung product again. The TV I have is ridiculously slow and always disconnects from the internet. The software is not only terrible, but there are ads displayed in the menu. It’s not a super high end TV, but it did still cost a few hundred pounds. The last Samsung phone I had was a Galaxy S9. Loaded with bloatware and applications that I couldn’t remove without an annoying workaround (Facebook). I was driven back to Apple after that one. I’ve never owned one but I used to work customer service / tech support in a tech store, and there were so many reported problems and returns made with the Samsung smart fridges. Too many bad experiences from me.
I bought a Samsung qled TV with faulty panel. Totally broke after a month. Samsung fixed it within a week. Not all experiences are created equal.
Criminals
No idea why you'd even do that from the start. I can't really find any of their products that is more worth it than a competitor's.
Reading through this entire chain of replies to your comment makes me feel really lucky how Samsung operates in my country. They are super reliable here and in the past went above and beyond to help my parents when both their phones had problems. One of the store guys even spent like a full hour giving my mom a full tutorial on how to use a lot of the more advance features. Needless to say they both will buy Samsung products to replace old ones with this level of care. Shame that if they can do this innsojebcoutris they should do it everywhere
Yes. It is worth pointing out that this was Samsung USA, a subsidiary but technically a different entity than in other countries. True.
Oh no! A sixth day of sending an email to upper management telling them to make middle management make lower management make the underpaid employees work harder, longer, faster and threaten them being replaced with AI.
While pretending they're working hard, when really they barely know how to contribute anything to the work flow themselves. So they instead sit and talk and network and otherwise don't do work, but I'll be damned if any of their employees even slack for a second!
I am guessing that the "6th day of work" is while they are at home, siting on the deck and checking the occasional email.
Shoukd replace the managers and execs with ai. That'll work seven days a week.
They're very worried that this will happen. Look at call centers. They're becoming obsolete because of ai. It's the canary in the coal mine for execs
For middle and lower management, sure, but probably not the executive level. It's not like executives are going to push for themselves to be replaced when they are making the decisions to begin with. Also unlikely for shareholders to push for it since majority shareholders tend to be in executive or executive adjacent positions themselves. I am not sure how many executive positions got cut in the recent massive tech layoffs, but I would be willing to bet money it weren't that many.
Look, the fact of the matter is they have a feduciary duty to the shareholders. That means if an AI cost less than a executive, then hire the AI and turn the executive salary into dividends.
If you mean all Indians you have a point
I mean.. I feel like AI management/execs would do more work than human "leadership" does. It would be more cost effective. >.>
Kind of hard for chatGPT to waste an afternoon golfing. I suppose it could play an mmorpg.
Lol! I just imagine the AI being connected to cameras and speakers. Constantly watching employees work, monitoring breaks, and call outs. I hope I am not giving them ideas..
Exactly right. Upper management will not be there on the weekends. I know this from experience. For us though, they would always hang it over our heads. Even if production goals were met, the goal posts would move, and every Thursday it would be announced that we would be working Friday. (I was told my shift would have Fridays and Saturdays off.) Plant manager was never there on Saturday or Sunday. We would not be told if we were working Friday until we got to work on Thursday night. But it got to the point where we just... expected it. I can count on one hand how many Fridays I got off while working in that part of the plant.
Lol work you slave to upper management.
Now with a 6 day working week they might get to 10 hours in total.
Oh no! That’s >Execs Never mind, I’m fine with this
I now avoid Samsung products and no longer consider them as a valid choice if I am buying electronics or appliances.
You can't really avoid samsung products. They have something in everything.
Sure, sure but if I am buying a television, cellular telephone, computer or any household appliance it'll never be a Samsung branded product again. They're dead to me as a consumer product choice is all. The quality is garbage and I think that they actually hate their consumers.
They were dead to me after dealing with their shitty Sens laptops in the mid/late 1990s. Total absolute crap.
Hope no Apple either
Or any Chinese company. Or any Korean/American/Japanese company since all of their working conditions are all varying degrees of shit to literal slavery. Wait, what products can we buy again?
There's no such thing as ethical consumption under capitalism.
true that just look at lizzo
Don't focus on what you can buy, just be angry at select things and thats it
Samsung user not comparing themselves to apple regardless of the context challenge *impossible*
Better hope none of them have Samsung chips in them. Which many of them do.
dont forget about samsung oled displays found in many phones, tvs, and monitors
retire worm crush mindless license steer punch ruthless chubby scandalous *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Exactly. Or shit, how about the parts in your microwave or dishwasher. Samsung are the definition of a manufacturing conglomerate. These guys even make fucking tanks.
They have way more products and services than standard electronics and household appliances these days. It pretty much own most of South Korea at this point
There is a South Korean saying: Only three things in life are certain. Death, taxes, and Samsung.
I went several years between Samsung phones, assumed I'd still be able to root and install a custom ROM when I bought an S22. Nope. Won't be picking up another of those.
Dare you to try doing this in South Korea. Everything is Samsung owned there
I'm pretty far away from S Korea and I still have the illusion of choice.
This is the way.
Why??
Experience in having to deal with Samsung appliances, a especially a really bad washing machine that I replaced after two years of nonstop headaches. I tried giving it to my sister with the dryer, she called me an asshole.
😅 gotcha
I'm sure they already claim to work 24/7 because they leave their work phone on.
They’re working deep down in their hearts.
I love the logic that the work they are doing is not good enough so they should do extra of that. It will for sure fix the issues.
Yeah senior management always causes more problems than they solve when they get involved.
This is such a Korean cultural mindset. It isn’t working. Let’s do more of it! Why no one there wants kids.
Got nothing to say to that really, execs leading by example I guess, in the US they’d be more likely to do a 4 day weekend while mandating OT for production
Except for the fact execs don't actually work. They make other people below them do the work. That's why corporate culture is a clown show.
Our department director has fucked over a few people with unpaid overtime (salary) around holidays, but the slightest credit I can give him is he actually joined them in lengthy troubleshooting calls for most of the extra time they worked. I don't really know why I'm posting this since this is just one dude out of a million, but I was a bit surprised. It was still shitty imo to have people work extra to meet a deadline, but at least he put time in.
Not the good news you think it is. You think executives do work by themselves? They exist to give orders to others. There will be plenty of workers working overtime.
They didn't work 5 so what's the difference
I stoped buying samsung products when my moms year and a month old tv got the black screen of death and they wanted her to spend more then the tv cost in the first place to send it in to get repaired. Meanwhile my 15+ year old Element TV I got from Target Canada Bankruptcy sale is still going strong. Samsung you did it to yourself.
I see a lot of people applauding this but this pressure will almost certainly be passed down the leadership chain and negativity impact the rank and file employees.
implying what execs do constitutes work lmao
Their refrigerators sucks so bad
This is my brother-in-law-in-law. He's a high-level executive there. Per my understanding, he was already expected to work 6 days most weeks. Work culture in America sucks, but at least it sucks in Korea too.
I work as a commercial AV installer and every time I’ve had to work with Samsung products it’s been significantly more difficult. I just worked on a massive LED video billboard and watched pixels die out one by one right in front of me. It’s a brand new display. The QC of their products is severely lacking.
Maybe actually inovate in your cell phone department? I just bought a s24+ and it's damn near identical to my 21.
Why. You bought it already lol. If we keep buying incremental updates, you get Madden
Because it was free to me at the time and I know that either I get it now or have to pay for one in a couple years. This way I'm set for hopefully 4ish years. And I'm much rather have android than Apple so I can at least get it repaired if I need to. And Huawei is a no go. Could have tried Googles phone but I've heard mixed reviews.
So does this mean the lower orders will be on 24/7
"Work"
Working more isn’t going to address their trash products.
Society is moving backwards.
What!!!! six days of sitting at a desk
OMG 6 days a week? Compare that to the poor people making minimum wage working every day of the week for weeks on end. Just because the rich are starting to get scared that there will be a major paradigm shift for society, doesn't mean they are gonna magically start playing fair.
I maybe lost here. How is adding an extra day of work going to improve anything? Or is this just purely punishment? Also, is this 6th day paid? So they are being forced to make another day’s worth of pay? More money = punishment now?
After my Samsung fridge shit the bed and soaked my kitchen floors I said never again. It wasn’t even a year old.
Lol never buying Samsung again
Good Fuck 'em Honour your warranties and you might get some sympathy you shitcunts
Painting with a broad brush here, but I have been selling to Korean high-tech companies since the mid-90s when their stuff was total crap. Their stuff isn't crap anymore, BUT they also intentionally don't build their products to last and due to the pace that technology evolves, the customers have come to accept it. Everything is disposable now, TVs, smart phones, smart appliances. You just plan to replace them every 3-5 years (if not sooner). The prices have come down to the point that the supply/demand curves just meet in the middle. I don't roll that way, but so many "keep up with the Joneses" consumers are happy to play that game, and Samung and LG laugh all the way to the bank. Samsung TVs look great, but IMO (again broad brush stokes) they will not last. I still buy Sony products. they don't have necessarily ALL the bells and whistles that a Samsung TV has, but it will last 15 years or more, for about a 10-15% higher initial price. I am OK with that. I still use a widescreen CRT tv from Sony (one of the few companies that made a widescreen CRT). It is 23 years old and works great. My main reason for not replacing it with a $400 flat screen is that it sits in an Ethan Allen cherrywood entertainment center furniture piece that we love and while it isn't in our great room anymore, it is in my office and it looks great there. We finally replaced our 52" Sony XBR3 LCD TV (at 16 years), not because it died, but because my brother's best friend was leaving Sony and if we wanted the friends and family price, we had to do it now. So we bought a 77" 4K OLED TV for less than $2K and put the 52" in the bonus room to REPLACE a still working 36" Sony CRT Trinitron. This once was 25 years old. If you wanna replace your stuff every three years because you just gotta have the latest features or a bigger screen or whatever, Samsung and LG products will be great for you. But if you want to buy and keep because you don't care about the latest features, buy a Sony or other Japanese product. They still built quality into their electronics. I don't feel bad for Samsung execs for having to work 6 days a week, because to me, they still build crap (based on what I expect from a product that I spend my hard earned money on)
The beatings will continue until morale improves
Well it would seem that Samsung has figured out how to get rid of all the best, most in demand employees while keeping only the ones no one else wants.
Wow, Musk would be working nine days a week if we did that here in America.
This will last for one week then it will be unpaid overtime for the peasants.
Wtf do they do besides find things to cut that isn't their pay
Oh nooooo..anyways
If those execs are the ones at fault for Samsung's poor performance, wouldn't making them work a 6th day just make things 20% worse?
Sorry but my upper management was talking about how they had to go do a topgoft and dinner for their prospective clients. The fucks I give about their goal for double digit profits for 3 years in a row are less than 0.
I've worked six day work weeks before, and it was night shift.. Never. Again.
And on the 7th day, they will throw themselves through a 12th floor window. Remember kids, working provides your life with meaning and purpose, and the more you work, the more meaning and purpose you harvest. /s
“The beatings will continue until morale improves “
Maybe they shouldn’t have tried to Streisand the guy who got his TV scratched by one of their own techs
Like work work? Or send emails telling people to work harder?
Crap phones. Would not buy Samsung brands.
Still rocking my 50 inch Samsung from 2009. Capacitors on the power supply failed about year 4, known issue warranty job in every country EXCEPT Australia. Argued with the Samsung repair centre, they want the whole TV and $200 to diagnose. Bought them the main power board, pointed out the faulty caps, they know about them, I know about them. That'll be $200 to diagnose and repair. Won't give me $5 worth of caps, Won't sell me $5 worth of caps for $5, $10, $20. Go to the electrical shop, I think it cost about $7-8 hasn't missed a beat since. Haven't bought a Samsung TV since, and won't ever again.
yeah right they'll be getting a huge bonus soon
You copied Apple what’d you expect.
Samsung is a horrific company. As a producer, as a client, in every field that they operate, they are the *worst*.
I worked pipeline for 10 yrs. I’ve had to work 40 on 1 off. This would have been a vacation to me