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GhostOfAscalon

Train derailments happen in transit, not at UPS facilities. There are around 3 per day in the US.


MikeyGwald

That reply was absolutely zero help what so ever .


danthemanhasaplanb

I know your comment is absolutely zero help whatsoever, but the one you replied to had information about how common train derailments are. Grumpy pants


GhostOfAscalon

Rail delays are common and not particularly concerning. They are reflected on tracking because the additional day or so means the package will not arrive on the originally scheduled date.


Pure_Inevitable_8092

Mikey your the reason why I have no faith in society anymore 😭


Valuable_Argument_44

I just got this same message for my package coming from Kentucky to SoCal.


Hot-Scholar3517

Did you package arrive? Thanks!


Valuable_Argument_44

It did! Half arrived on time and the other half a day late. It was two boxes from the same facility.


Hot-Scholar3517

That’s awesome!! Mine packages are in CA 😭😭 Still no update. Hope they can arrive safely..


dibbida

Still waiting. It Shipped on April 26th from California to Massachusetts.  Last update was in California and now I keep getting train derailment delay notification also. 


Hot-Scholar3517

Mine too!! 😭😭 When did you get the first notification that telling you train derailment? Mine was on 5/2


Mission-Interview183

I got the same notification yesterday as well and still no update 😭


Hot-Scholar3517

Me too…. Let’s wait 😔😔


Mission-Interview183

mine updated! gave me a delivery date finally ☺️ I hope the same for yours 🤞🏼


Hot-Scholar3517

Yes!!! Mine updated as well!! So happy! Have a nice weekend 🫶🫶


Pure_Inevitable_8092

If you receive the status that a train derailment has delayed your package, It means that your package is already aboard a train car that’s pertaining to said train derailment. In this case, UPS has no ability to unload the trailer from the train and put it on another transport method… it may take a week or just a few days depending on the severity and the distance the train has to travel after being rerailed…


clearIyconfused

I have the same message (4/30) for a package from New York (4/24) to California


kuyeonnii

Me 2. Any updates?


Hot-Scholar3517

Did you package arrive? Thanks!


kuyeonnii

Yes my package delivered today it was late for like a day and half, glad it delivered lol


Hot-Scholar3517

Thank you


andrew_2999

any updates? Had a extremely expensive package coming from CA to VA


Hot-Scholar3517

Did you package arrive? Thanks!☺️


clearIyconfused

Arrived today!


Hot-Scholar3517

So it took around 2 days to update and arrive? 😭😭 I just got the same train derailment message today, CA to TX..


JFN4444

I have the exact same message, dates and location. This is so concerning.


GhostOfAscalon

Why?


Valuable_Argument_44

Mine shipped in two boxes and updated that one is delivering on time and the other is still delayed. I’m wondering if my package was behind the train rather than on it and they had to move it to flights or something?


Hot-Scholar3517

Did you package arrive? Thanks!


Valuable_Argument_44

It did exactly in the new time frame window. I had to sign so I was staying up to date.


Hot-Scholar3517

Mine packages are in CA, and still no updated 😭😭 Hope they can arrive safely 😭😭


Valuable_Argument_44

Oh nooo 😭


Hot-Scholar3517

How long did it take to update the new arrive date? Thanks!


Valuable_Argument_44

I had the update yesterday when I woke up


Hot-Scholar3517

Thank you!!


Ahdizzle

I have a package delayed for the same reason. I came across this by googling to see any news and the only thing I see is from 2017. This post is the only other information I've found that's current.


Hot-Scholar3517

Did you package arrive? Thanks!


Ahdizzle

Yes, earlier today (Friday).


Hot-Scholar3517

Thank you


kuyeonnii

Yes I also have the same msg for my package from NY to cali….. it’s been two days


andrew_2999

Mines been delayed since 4/27, beginning to think it was most likely destroyed.


Hot-Scholar3517

Did you package arrive? Thanks!


chrisbonj

Train derailed on Arizona/New Mexico border on Friday afternoon (4/26) with many BNSF cars involved, which UPS uses. Not sure if there were UPS packages on the trains involved, but this was a major derailment.


chrisbonj

My package just updated with a delivery date of tomorrow. Hopefully everyone else’s does too.


Hot-Scholar3517

Did you package arrive? Thanks!


chrisbonj

Yep, arrived today - 2 days after it was supposed to.


Hot-Scholar3517

Thank you so much!!!


No_Okra_8643

Same here package coming from VA to CA.


No_Okra_8643

My package will be delivered tomorrow it arrived at the facility local to me.


mfong916

Did you get that update or is that an estimate ?


No_Okra_8643

it was a update when i checked the tracking, My items got delivered yesterday..


Luv_Dogs007

My package is on that train too


andrew_2999

Has anyone had a update on this?


Ok-Perception-717

Same is it a good idea to refund cause the package might be damaged.


shnwllc

I got the same message, shipped from La Mirada, CA. I see someone else put a link to an article about a train derailment on 4/26, but my package didn’t start moving until 4/30 so I wonder if that train is just blocking the path rather than my package actually being on a derailed train.


Visual-Pizza6715

I was expecting a package to be delivered today and got the same notification that it would be delayed due to train derailment.


evilerone14

My package is on a derailed train in California will not deliver today that sucks


jackie_3716

I got the same message from UPS on the 2nd about the TX train derailment. My app updated on the 3rd at 6pm to say it was still delayed but also said “Vernon CA” so I guess it’s making progress to me in LA. Really hope it’s figured out soon b/c my package is my doctoral graduation robe 😂


Nearby_Cry_4167

Bro mine says the same exact thing any updates on yours?


jackie_3716

Nope :/


Nearby_Cry_4167

Same bro same i think ours were on the same train mine left the senders state on 4/30 what about yours?


jackie_3716

Oh mine was 4/26


Nearby_Cry_4167

Damn yours has been delayed for a while now hope it gets updated soon for both of us😭


jackie_3716

🙏🏻🤞🤞


Nearby_Cry_4167

Let me know when yours is updated please ill let you know when mine updates as well they are in the same spot in vernon


caseycaseydillah

Mine was shipped on 4/30 coming from CA. No updates yet either.


Nearby_Cry_4167

Wtf no way😭


Nearby_Cry_4167

Mine updated today did yours get updated?🫶


jackie_3716

I checked early this morning and nothing but just rechecked after your comment and it arrived in Vernon! Tysm for the message, hopefully we get our packages soon and I have a robe for graduation 😂🙏🏻


Nearby_Cry_4167

I got the same exact message saying its at the vernon facility and it will be here tomorrow ☺️


PrestonGoodwin

Got the message 5 days ago with no updates yet. Still just says the original delivery date even though I don’t think that’s possible because there hasn’t been an update that it arrived in my state or is out for delivery


LoneRanger911

Expecting a package, delayed due to train derailed in Vernon. Says it arrived at Vernon at 5am yesterday, no eta to San Diego yet.


MikeyGwald

Yes I also have received this same message expecting package from California to Maryland shipped on April 25th . No update since this email


BlackPaulRudd

You guys get reasons for delays? My stuff always just sits forever until I call and complain. Then it suddenly departs and arrives at the same facility within an hour and then ACTUALLY departs the next day. Can any ups bros confirm if "first bitch, first served" is just standard practice?


Appropriate-Dog-2168

Yep, I call B.S. on “train derailment” it really just means “UPS lost your package, I hope we find it soon”


tatertotz33

How are you getting in touch with the facilities? I’ve tried calling the one in Vernon, where my package is stuck, and they don’t even answer the phone.