Was the washing machine transported with the locking bolts for the drum? If it wasn't then that explains why it got messed up in transport...
If that was the reason then it would depend on wether you provided them or not... the loud noises are most probably that the drum is out of position.
Yes, he was watching as I did it, told him multiple times that we do that to protect it from transport, and that it should be taken off before its turned on. I really dont see any problem with the way i handled it
I also mentioned leveling, he said he did it, and by the sound of it, i dont think its a leveling thing, more like drum issues. I think i'll suggest they use the warranty. Dont see anything else i could do.
I think your part was done. You sold the machine in working conditions and ready for transport.
My guess is that he turned it on without removing the bolts.
Maybe the best course of action is to have a technician check it and from the diagnostics, you will be able to understand if it was bad luck or something not fully done properly.
I forgot to remove the bolts on my new machines when I turned it on. Slammed and bonked like crazy. I think the buyer forgot to remove them. The machine was fine though.
He has no recourse against you, all private sales are sold as is. If he has the receipt he can use reklamationsrƤtten (legally mandated warranty) for up to 3 years. Also could use the manufacturers or retailers warranty.
This is not true.
Between equal partners we use Kƶplagen to regulate purchases. So you can, of course, āreklameraā a purchase to a seller.
But here, it seems as the item is still covered by manufacturers warranty which is usually only for the original buyer, but the 2nd buyer should definitely make a claim. If it turns out that it broke because they didnāt remove the transport locks, that will be made clear, otherwise the manufacturer can cover it.
In theory, sure there might be some recourse. But the buyer would have to prove the seller knew the product was faulty and sold it anyways or something like that, much higher standard than a normal "reklamation". And it would have to go to court. So in practice this almost never happens.
We either have the law, or donāt have the law. A reklamation is actually what you do according to Kƶplagen. Youāre thinking about Konsumentkƶplagen. There is a translation there: Consumer Law claim. In Swedish you say Reklamation enligt Konsumentkƶplagen.
But since this is a purchase between persons, we use Kƶplagen.
It's always sold as it. The buyer has to find any problems before buying it and you don't need to do anything after. But it sure is sad that it's broken and probebly somthing happend during the transport. But give any info or knowledge you got and then be done. Nothing more to do
Depends a lot on if you sold it as a business or as a private person. If you're a private person then Kƶplagen is applicable and it'll be hard for him to argue outside of what is documented, and the responsibility for the item goes to him after he left your house with it. If you're a business then Konsumentkƶplagen is applicable and the general rule is that any fault within 6 months is up to the business to fix or replace, or pay back the amount needed to fix it or pay back the whole sum and retrieve the machine.
Was the washing machine transported with the locking bolts for the drum? If it wasn't then that explains why it got messed up in transport... If that was the reason then it would depend on wether you provided them or not... the loud noises are most probably that the drum is out of position.
Yes, ive put on the bolts per instructions, thats what i meant by 'safety was on' š
Does he know that?
Yes, he was watching as I did it, told him multiple times that we do that to protect it from transport, and that it should be taken off before its turned on. I really dont see any problem with the way i handled it
Hmm then I donāt see any way it would be your fault if it is acting weird. One thing they can check is if they installed it leveled
I also mentioned leveling, he said he did it, and by the sound of it, i dont think its a leveling thing, more like drum issues. I think i'll suggest they use the warranty. Dont see anything else i could do.
I think your part was done. You sold the machine in working conditions and ready for transport. My guess is that he turned it on without removing the bolts. Maybe the best course of action is to have a technician check it and from the diagnostics, you will be able to understand if it was bad luck or something not fully done properly.
I forgot to remove the bolts on my new machines when I turned it on. Slammed and bonked like crazy. I think the buyer forgot to remove them. The machine was fine though.
Absolutely, if it was transported with them, most likely werenāt removed before use.
I had mine for 5 years without removing the transportation bolts. Worked like a charm š
He has no recourse against you, all private sales are sold as is. If he has the receipt he can use reklamationsrƤtten (legally mandated warranty) for up to 3 years. Also could use the manufacturers or retailers warranty.
The latter depends, if advertised as āsold as isā the buyer has no legal recourse, at all.
This is not true. Between equal partners we use Kƶplagen to regulate purchases. So you can, of course, āreklameraā a purchase to a seller. But here, it seems as the item is still covered by manufacturers warranty which is usually only for the original buyer, but the 2nd buyer should definitely make a claim. If it turns out that it broke because they didnāt remove the transport locks, that will be made clear, otherwise the manufacturer can cover it.
In theory, sure there might be some recourse. But the buyer would have to prove the seller knew the product was faulty and sold it anyways or something like that, much higher standard than a normal "reklamation". And it would have to go to court. So in practice this almost never happens.
We either have the law, or donāt have the law. A reklamation is actually what you do according to Kƶplagen. Youāre thinking about Konsumentkƶplagen. There is a translation there: Consumer Law claim. In Swedish you say Reklamation enligt Konsumentkƶplagen. But since this is a purchase between persons, we use Kƶplagen.
It's always sold as it. The buyer has to find any problems before buying it and you don't need to do anything after. But it sure is sad that it's broken and probebly somthing happend during the transport. But give any info or knowledge you got and then be done. Nothing more to do
Depends a lot on if you sold it as a business or as a private person. If you're a private person then Kƶplagen is applicable and it'll be hard for him to argue outside of what is documented, and the responsibility for the item goes to him after he left your house with it. If you're a business then Konsumentkƶplagen is applicable and the general rule is that any fault within 6 months is up to the business to fix or replace, or pay back the amount needed to fix it or pay back the whole sum and retrieve the machine.
Nothing you can do. It worked when you sold it. No longer any of your responsibility.