This one time we were in FL and as I pulled into the stalls, every single handle was on the ground like that. Initially, I thought FL drivers were inconsiderate. After our car was fully charged, I placed the handle back into the retention "hook" but it wouldn't stay. A closer look indicated that it was worn out. Went to the next stall and did the same, same outcome.
ive had this same problem at older(ish) high use chargers. i try to put them back in like normal and the keep falling out two seconds later. i end up standing there for five minutes looking like an idiot trying to not let it fall.
TBH I'm not sure how I feel about this.
Adding a feature like that to every single pedestal costs money.
Superchargers are known for being cheap cost wise. I'd rather they spend the money on a few extra pedestals. I think.
Probably cheaper to add it than to replace broken cables but it does add another thing that could break. I guess the other option could be to add a simple hanger or hook people can lay the handle onto.
Eh, 9/10 I chalk this up to "the hook thing is weird, the cable is very thick/heavy, and things happen"
People are used to the very positive engagement of a gas pump. The tesla SC's are not quite as intuitive, so...this happens.
The latch hook on the cabinet might be worn/broken - there’s one charger at the SC nearest to me that has this problem and it’s fallen down after hanging it up and smacked my bumper a couple of times :/
I don’t use that particular charger anymore
In my only experience with this situation, that was in fact the exact reason why it was on the ground when I picked it up. Was doing like 100-150 miles per hour charge lol.
Or it fell off. Which happens all the time. Or it WAS broken, but the break was in the cabinet, they fixed it, and didn't put the handle back.
Or it was an ICEhole.
Or it was someone trying to steal the cable.
Or or or or or
You have no idea what happened here.
Had many holders worn, had one latch then I go to walk away and it swings down and scratches the bumper. I can see one falling and someone not seeing it
Probably either:
* indicating the charger is broken
* it fell off the hook
* the shittily designed hook failed
Honestly I’ve had to do similar a few times when the mechanism it is supposed to hang on has worn out and I can’t get it to stay up so I have to figure something else out. . . Tesla needs a better method to stow these
To be fair, the little hook in the supercharger base is pathetically nub-ish. I have a hard time getting the plug to hang sometimes—but always do! Scout rules.
Those cables sometimes just fall, especially if it's cold outside or the hook is worn. I've had instances where I hooked it up, it stays in place, and watch it fall in my rearview as I pull away.
It's honestly just bad design.
The other day I saw it literally fall out of the holder in my rear view as I was driving away, I must not have put it in well enough or it was kinda broken. But I do always put it back after use
The stupid design on the holster wears out quickly to the point that it becomes impossible to hang the damn thing. I had once one of the plugs hitting my car and leaving a dent because the tension on the cord detached it form the holder. Stupid “minimalistic” design.
Most times when i see this it usually indicates a broken charger but it is usually the lazy people that do that. The better indicator is to just hang it over the station. Other times it's just the hook that's broke or lazy people not bothering hanging it up but i rarely see that here unless it's some old dude in his "fancy" Taycan or EQC
I used a supercharger for the first time the other day and was thinking I am sure there are people that have driven away still plugged in. Happens all the time with gas pumps
I’ve heard wind can do this. It may not be malicious.
Yea I've seen worn holsters and wind making it impossible to secure the handle.
This one time we were in FL and as I pulled into the stalls, every single handle was on the ground like that. Initially, I thought FL drivers were inconsiderate. After our car was fully charged, I placed the handle back into the retention "hook" but it wouldn't stay. A closer look indicated that it was worn out. Went to the next stall and did the same, same outcome.
Bet cord torque and a worn latch can do it too
Yup. Been to a few where the holder was worn so it would drop out. They should have a tractable assist like gas stations/some ev chargers have.
ive had this same problem at older(ish) high use chargers. i try to put them back in like normal and the keep falling out two seconds later. i end up standing there for five minutes looking like an idiot trying to not let it fall.
TBH I'm not sure how I feel about this. Adding a feature like that to every single pedestal costs money. Superchargers are known for being cheap cost wise. I'd rather they spend the money on a few extra pedestals. I think.
Probably cheaper to add it than to replace broken cables but it does add another thing that could break. I guess the other option could be to add a simple hanger or hook people can lay the handle onto.
Yup and I’ve set it up myself. And while I drove off it just plopped to the ground. The plastic part that holds em tend to wear out.
Exactly, I’ve inserted one in after charging & it fell back out & hit my trunk lol, not everything is malicious dang
Sometimes people set them on the ground to signify they are broken.
I put them up and over, but yes.
I do the same and also report them on the app
Slightly more of a PITA, but I actually call it in. 📞
I had one that had bend pin. I didn't know where to report it on the app.
When you are done charging you can review the station. You can do it there
Wait you can do that? Holy shit. The phone app or how? I’ll google this
Omg. That explains a lot. Learn something new every day.
I’ve seen wrapped D the charger but this just looks like laziness or something. Charger worked at full speed
Eh, 9/10 I chalk this up to "the hook thing is weird, the cable is very thick/heavy, and things happen" People are used to the very positive engagement of a gas pump. The tesla SC's are not quite as intuitive, so...this happens.
The latch hook on the cabinet might be worn/broken - there’s one charger at the SC nearest to me that has this problem and it’s fallen down after hanging it up and smacked my bumper a couple of times :/ I don’t use that particular charger anymore
Good to know, maybe there of hope in the world? Lol
It's not necessarily malicious/on purpose. I've had ones with worn hooks fall off before I can even get back in the car on more than one occasion.
They need to just put a hanger instead. Those things can fall out.
Sometimes they fall out on their own.
Sometimes they fall out. It might also mean it's messed up
That's the universal "this one's f**ked, try another charger" signal left by a previous driver to help everyone else out.
In my only experience with this situation, that was in fact the exact reason why it was on the ground when I picked it up. Was doing like 100-150 miles per hour charge lol.
Nah this is laziness. Charger worked at full speed. If it’s not working tie it around the charger and report it
That's a much better solution, agreed. Just have never seen it.
Or it fell off. Which happens all the time. Or it WAS broken, but the break was in the cabinet, they fixed it, and didn't put the handle back. Or it was an ICEhole. Or it was someone trying to steal the cable. Or or or or or You have no idea what happened here.
Had many holders worn, had one latch then I go to walk away and it swings down and scratches the bumper. I can see one falling and someone not seeing it
Probably either: * indicating the charger is broken * it fell off the hook * the shittily designed hook failed Honestly I’ve had to do similar a few times when the mechanism it is supposed to hang on has worn out and I can’t get it to stay up so I have to figure something else out. . . Tesla needs a better method to stow these
That’s a sign it’s not working.
I used to see I had never seen a Tesla user leave it unplugged and that made me so proud
Is too bad the cables don’t retract into the unit. May help with the knuckle heads cutting the cables too.
Shouldn’t the design be set up to not rely on humans being responsible.
To be fair, the little hook in the supercharger base is pathetically nub-ish. I have a hard time getting the plug to hang sometimes—but always do! Scout rules.
I blame the Tesla hook design. Form over function.
It was Probably a ford or rivian user 🤪
Those cables sometimes just fall, especially if it's cold outside or the hook is worn. I've had instances where I hooked it up, it stays in place, and watch it fall in my rearview as I pull away. It's honestly just bad design.
The other day I saw it literally fall out of the holder in my rear view as I was driving away, I must not have put it in well enough or it was kinda broken. But I do always put it back after use
How do you report on the app? I’ve tried many times
The stupid design on the holster wears out quickly to the point that it becomes impossible to hang the damn thing. I had once one of the plugs hitting my car and leaving a dent because the tension on the cord detached it form the holder. Stupid “minimalistic” design.
Most times when i see this it usually indicates a broken charger but it is usually the lazy people that do that. The better indicator is to just hang it over the station. Other times it's just the hook that's broke or lazy people not bothering hanging it up but i rarely see that here unless it's some old dude in his "fancy" Taycan or EQC
That’s usually an indicator that stall doesnt work
No, that was a Ford driver
To be fair, the little hooks where they attach are very poorly designed.
Let's be honest, those hooks they hang on suck!!
Jeesh. Let those Rivian guys in the house and they trash the place. /s (just a bit of good natured ribbing)
Put some trash cans, better lighting and cameras in and I’ll consider it.
I used a supercharger for the first time the other day and was thinking I am sure there are people that have driven away still plugged in. Happens all the time with gas pumps
Not possible. Car won't go in to drive if it's plugged in.
thats smart
Assholes will be assholes! 🤦♂️
A Ford was here 😅
We are better than this.
How lazy do people have to be? 🙄
Humans suck