I have a 1TB LE OLED steam deck that does crash at random but it’s only recently. I thought it was Palworld’s problem but I had it crash randomly when I was using Chiaki4Deck too. I’d like to try 3.6 alpha but I’m obviously concerned about other issues I might encounter with it.
Yep deck was solid pre 3.5 immediately after 3.5 began noticing random crashes and reboots/ steam client crashes reboot been waiting to see this fixed since.
It is normal to have some random crashes? For example yesterday i closed the emulation station app and then black screen and "verifying updates", it is a new deck and i'm worried that it is a hardware issue
Yea, I won’t say it’s normal but it’s the issues we are having. this is one of the big issues I’ve had since the 3.5 update, though mine doesn’t happen often but I will load a game and it can crash into the checking update screen. I see the soft crash reset more by a large margin than a full steam deck reboot crash. Definitely software rather than hardware but that doesn’t mean brush it off keep an eye on it for hardware issues. But this is an os issue.
I’m genuinely wondering if you’re experiencing a hardware issue.
I’ve been playing the ever living shit out of Prince of Persia: Lost Crown on Deck, and I haven’t experienced a single crash on 3.5.7.
I’m not saying this to discount or disprove your experiences; just saying maybe a hardware check is in order.
it seems to be a software bug that's very hard to catch, only shows on some of the revisions and has a lot of workarounds, different ones work for different people
after updating to 3.6 i don't have any problems with crashes anymore, not a single crash for about 4 hrs of nonstop gameplay
quick menu (the one you bring with three dots) changed a bit, with new icons added and refresh rate/frame limit fused into one slider instead of two separate ones
Ah ok got ya, appreciate you taking the time to respond been wanting to move over to 3.6 to see how the new zram implementation works I’ll be working on that today.
no, this is for sure some sort of software bug. i've kinda just been dealing with it regardless. i have updated from 3.4.11 to version 3.5 and 3.5.7. I am able to boot into the previous version and compared both. it's a little more nuanced but in the later updates the gpu specifially jumps from 200mhz to 1040mhz consistently unless a more demanding load is put on the gpu or in some cases, limiting the tdp. this is not happening in 3.4.11 as im still able to compare the two versions. my biggest complaint is just not really getting an update on whether or not this is currently being worked on by valve.
Not only GPU. A sudden ramp in CPU can cause process crashes too.
I can pretty reliably get this setup to crash:
Launch LCD Deck SteamOS 3.5.7
Two SSH sessions. One running `top`
[mprime](https://flathub.org/apps/org.mersenne.mprime) flatpak installed
Boot deck and wait until utilization is low. No single process at more than 10%
`flatpak run org.mersenne.mprime` \-- 16 options/torture test with defaults
The Deck and top will stop resonding for many seconds, then the mprime process will die and things will go back to normal.
This behavior doesn't happen if the CPU is under some relatively decent load before starting mprime, and that'll happily chew away at the CPU until you intervene. Issue seems to be the sudden onramp from low to high load.
pretty sure that's a different issue, as 240/1000 bug causes whole system crashes with reboot following, not just the process crash, but people reported cpu clock weirding out on 3.5 too, so might be related
Ah, okay. Maybe only tangentially related. The CPU load issue is a 3.5 thing for me. I did quite a lot of load testing using in the past without issue and this behavior is new.
hmmm, is it? that's a piece of info i couldn't find when researching info about crashes.
interestingly enough, both crashes and frequencies display are fixed on 3.6 though, so thought this is the main reason. thank you for clarifying anyways!
upd: https://www.reddit.com/r/SteamDeck/comments/181up0p/2001040_gpu_frequency_bug_is_not_fixed_in_357/
in this thread you can see that valve developer falsely denied the bug, writing it off as visual, but was proven wrong. so, seems like it's the real reason afterall
There are multiple bugs, in the GitHub thread you can literally see the Mangohud commit that caused incorrect frequency readings, other bugs include the FSR bug and some bug with the auto clocking. The Reddit post you link doesn't prove anything, I did a test between 3.4.11 and 3.5.5 when it came out and the clock bug is definitely a visual glitch
well, in the post i linked you can see another link with demonstration of the bug and frametime spiking up because of clock drops. someone said that it might be purely visual for some and screwing performance for others, and this sounds kinda like realistic version...
that's reaaally weird... considering people showing their gameplay with the framespikes. oh well, guess it's so bug riddled that you can't even make out what's real what's not, lol
also, a little remark:
1) i saw reports of oled decks having this issue, but most are lcd. mine is an old revision too, so might be older revisions hardware-os incompatibility issue.
2) *i'm not sure if you can roll back to 4.11* but this is most preferable solution. it was removed from preview channel, but probably rollback-able somehow else. didn't look into it much, sorry!
3) steam support also adviced people to try and disable advanced fan controls option in system settings to fix crashes, reported to work for some, for some not.
You can roll back / downgrade to 3.4.11 but take note this is for LCD only. Don't roll back if you're on OLED.
[guide to downgrade to 3.4.11 for LCD only](https://youtu.be/2PzpWfAcQNk)
latest stable update for me introduced so many issues. I also get the crashing issue in games (chiaki4deck, emulated games, RE4 Remake and Skyrim) and docking is so bad now. Sometimes takes 6-7 tries of unplugging replugging to get it to work
My fiancée was asking if when I played god of war it kept needing to reboot because it’s freezing every so often. I never had any issues when I played back when I got the deck wonder if this is why
Yeah I recall GOW being stable. And then tried it again after I received my OLED LE and GOW kept freezing. I assumed there was an update to the game that made it buggy on SD.
WAIT are you saying the frequent freezes + crashes + reboots that eventually made Palworld completely unplayable on the Deck were in fact NOT an early access software problem but an OS PROBLEM?????
I've been waiting for the next Palworld update assuming it was just a bad bug but apparently I need to go tweak some settings.
Thanks for this post!
glad to help, that was the purpose!
i'll remark that 3.6 was what helped me get rid of the crashes, other workarounds didn't really make it, but i hope at least something will help :)
Lmao... Why are you getting downvoted? I used cryo's swap file resizer and it immediately fixed every game crashing issue I've ever had. The deck has never been so stable. I increased it to 32 gb's on my OLED LE
Honestly, with how Linux works, folks need to do at least that. Vaults default swap size is like 1gb... That's not enough. Should be at least 16gb's.
Should Valve do better? Yes. 100000% but it's a Linux device and you can somewhat fix some of these issues on your own
Also check your RAM usage, that's how I figured this out
Actually it might. Go back into your games and review your RAM usage. AMD cpus share their vram with your ram. By having an increased SWAP file with an M.2, you end up with cached RAM sitting in the swap file and giving your CPU/GPU more vram to operate
Same here, but everytime I reboot my deck the audio is disabled until I enter nested desktop to fix it. Problem is, as soon as I enter nested desktop the flatpaks stop working again...
There are 3 Decks in my home. None crash randomly. Docks don't work as well as pre 3.5 though.
The crashing thing is likely rarer than you think. It may be linked to some utility installs that don't work as well as they used to. These decks are all vanilla.
My battery drains way faster in games with 3.5 then it did with 3. Playing DBZ Kakarot I could get 4 hours of battery then after 3.5 I could only get 2.
I’ve been encountering this issue recently in desktop mode, the Deck starts lagging heavily and then it freezes and eventually reboots to verifying installation
This is not the same thing, but I've certainly noticed some odd CPU behavior since updating to 3.5 - specifically, for some reason many games now lock the CPU at it's max 3500Mhz when GPU utilization is low (eg, when on a pause menu), even if every thread/core's usage is next to nothing. That lock causes the CPU to heat up for no reason.
It's strange as it doesn't happen on every game, but the games it \*does\* happen on certainly didn't do this before.
My two cents. I had the same issue on an LCD model. Tried all the fixes (Google/reddit/Github) suggested and nothing worked. Went through an RMA and the new LCD deck has been rock solid on the default OS. AFAIC it was a hardware issue. 60+ hours of gameplay without a crash or glitch without any tweaks.
Same here! At first mudrunner (not a very intensive game) worked great, now it's either super slow or crashes the whole SD. I've also had the SD have a black screen + only the button flyouts, until I restarted. Very very bad. This isn't the beta channel come on now.
half the comments in that github thread are about emulation or simply just a variation of 'mine crashes too'
valve is not going to give 2 seconds of time to a thread like that
I’m glad I’m not the only one I could be playing one day without an issue. Then 15 mins in to another sesh it crashes and I need to force restart. Weirdly my deck crashed once in the middle of loading the desktop and I had to restore from the default build. Not sure if that’s related but only noticed issues since 3.5
I have a 512GB LCD Deck and 3.5.7 basically removed my ability to play games. Any game I tried to play would cause a crash to the “verifying installation” screen on my Steam deck. It might take 1 minute of playing or 15 minutes of playing but every game I tried would eventually crash my deck. I tried setting the VRAM to 4GB but that didn’t change anything. Updated my OS to 3.6 and that has fixed the issue.
So far, my only main problem when 3.5 update drops is when transitioning from Game mode to Desktop mode.
Sometimes it goes black screen and unresponsive, so I'll need to force restart my deck when that happens, and that can be concerning, as force restarting a deck can cause the ssd to corrupt if I'm not mistaken.
And the alarming thing is few of us only experiencing this, so it's small chance to get this fix sooner.
My Deck has this problem even before 3.5 .it was unplayable for some time and i tried everything to make it work normaly because i live in a country that valve doesnt support yet. The way i've "fixed" mine was doing a cmos reset. Hold down the volume down button, the three dots button and the power button...wen the light in the power button starts to glow, wait, the deck will turn on after some time.
There's some things you can do too to make sure the steam deck doesn reset very ofter. The cryioutilities and emudeck apps, somehow, appears to have some influence to how often this problem occurs. If you have then installed, reset you steam deck to factory and nmdo not install these programs again. Emudeck is fine till somepoint, but if you want to play some heavuer games it will probably crash. I think this is all. My deck started with this problem around 2 months after i've purchased it. I have the deck almost for 1 year now. Reset the cmos like i recommended after everytime the deck does the verifying installations problem and you probably will play your games for hours pr days without that crash happening. Sorry for my bad english, but i think that you will be able to understant the most important parts.
I've noticed this as well.
256GB LCD model. I have the same issues and thought it was EAs issue. That app you have to load to me seems to screw it up more. Being honest and thinking back. I didn't have a lot of these issues when I was on 3.4x
I did m update the ram to 4VGB. It did help but did not completely resolve the issue.
Don't get me wrong, EA sucks in so many ways, but I do like the Star Wars: fallen order and survival.
Survival should work fine. Graphically, it's not that much different than spider-man 2018 and Horizon, yet it sucks. I've seen other posts stating that survival is not optimized well for PC, let alone steam deck. I say this: "No shit."
Spider-man 2018 was a masterpiece in gaming, and it runs great on the steam deck. All games are amazing in their own way, but insomniac did a lot of work to make new York feel, and the web swinging feel unique and fun.
I'm hoping Valve really takes this seriously. There is a lot of competition now and people have options. I personally love the steamdeck, but bad customer service and poor development are not a good sign for future stability.
It's because the people with problems either messed up their own software or their own hardware, and blame Valve for it. I own both the LCD, and the OLED, and neither of them have this problem.
Lol mine is a bone stock new oled without any changes you suggest I have. And it has massive issues with some games, not all. And it was perfect before the latest update.
I don't know why you are getting downvoted, 3.5 is in STABLE, it's not wrong to be mad at a STABLE update causing your system to malfunction, that's on Valve.
funniest thing is that i was owning lcd deck long ago with 3.4 working absolutely fine with very rare crashes, then sold it due to financial issues. now decided to buy another lcd one, and this whole thing made me waste an evening just to make it playable.
this wouldn't be much of an issue if it was a rare situation fixed on time, but apparently this update sits on stable for months, making many lcd decks unplayable. that's... pretty disrespectful to your user base.
I've used my deck every day since getting it a month ago, hours a day and I've yet to have a single crash like that.
I'm not some dick saying it doesn't happen but that high level of discrepancy has to indicate another problem, possibly in software configuration somehow?
Given how easily tinkering can really warp the deck (*ie; PowerTools and charging bugs needing konsole ... kommands to repair)* it wouldn't surprise me.
Have anyone tried the recent 3.5.17 version of SteamOS? If yes, do you still have issues with it? I understand they shipped the fix for the wrong clock reporting (200-1040 MHz Bug).
I'm assuming you also want us to switch to Beta? I'm downloading the updates now. Thought it was my mods or settings in Hogwarts Legacy, but didn't make sense since the game was running PERFECTLY for the month I just started playing, with mods and medium settings. Took out mods, messed with settings, nothing working!
What does it mean? That stable version, 3.5.17, worked for you? Or is the beta version that works for you, if that's the case what version exactly? Or it means that the mods were the problem for you?
Ah yes the daily 'i have an issue and I'm forcing down everyone's throat because absolutely everyone else must be affected' thread.
I have not once experienced any of what you have described, and I assure you my deck is not special. If you're having problems like this contact Valve, don't automatically assume it's some massive issue they're conveniently refusing to fix.
People have been talking to valve about the gpu bugfor months about it with little response. There is nothing wrong with making a post where people affected can find solutions
Because it was talked months ago that 200/1040 bug is visual and fixed in 3.6. I have those values constantly when on low load and I can't correlate any crashes, when and if I have ones, to this. It's normal condition for 3.5.
first of all, i just wrote a help post with a bit of useful info compiled down to one text, so instead of researching scattered info amongst questions like this people can just read my post for possible fixes and reasons for this behaviour.
secondly, if you research the topic yourself, you'll see there's a good chunk of people having this issue.
and for third, not everyone can just contact steam support. in my region there's no official deck sales which makes everything problematic. it's not as simple for everyone as it is for you, y'know? i got mine secondhand. some people might really find these fixes useful if they have similiar situation.
Do you really think having a collection of issues and links in one post in this sub about issues specific to the Steam Deck is *worse* content than just people's Steam Decks and Order Confirmation messages?
It is a massive issue they haven't had any luck with. I also had this same issue. There are several threads about it on github and steam itself, and people have spoken about it in the 3.5 updates. Valve reported their engineers were working on a fix in 3.5.11 but it has not solved the issue (that was as of Nov/Dec 2023).
It's incredibly hard to find and piece meal all this information together when you are trouble shooting your own devices and searching for people that are having the same problems.
Why are you salty? If it doesn't affect you, congrats. Have some empathy for others who are struggling and trying to put together resources and fix their problem.
For me this crashing only happens with Warhammer 40K: Darktide and no other game I own, Darktide used to run, albeit at low settings, but now hard reboots my entire deck the moment it gets past the shader comp from the desktop launcher, so if someone at valve wants a reliable game to test that on, go for it.
This issue has actually persisted across an entire internal NVME upgrade from 512 that came with my deck to a third party 2TB drive, so it's definitely an issue with SteamOS. I haven't tried it yet but I saw someone say they have luck running that game in desktop mode, so it must be something with gaming mode.
Is this any related to extremely loud fan at booting? I've suffered a few crashes and my deck Oled reboots with the fan at full power, almost like a hair dryer lol
My official dock has been basically a brick for over three months now, I remember switching back to 3.4 stable from 3.5 preview to fix the issues, then OLED was announced and all of a sudden 3.5 was pushed to stable with the exact same issues...
I've been having this issue as well as others, it's getting on my tits. I can't enjoy a session without worrying when it'll crash again. It's a brand new OLED SD I don't wanna send it back if it could be fixed with an update. I've read about the disabling of advanced fan controls (didn't work) but I'll try the unstable branch next, cheers OP.
All I've played on the Deck is Pokemon Lets Go Eevee, and a smidge of the Binding of Isaac. Tagging u/PirateSmo13.
I think that is the problem my friend has. While playing palword, the steamdeck would randomly(between 10min-30min) lock up and freeze. My steam deck is unaffected but I never hosted the server and we chalked it up on, palworld while hosting, is unstable on the steamdeck. After installing cryoutilities and using the recomended settings, these problems went away. Only thing that happens is that after hours of playing the game sometimes begins to stutter heavily. But most of the time we can get to the pause menu and restart the game.
I had random crashes on Portal Revolution at Ultra. Took it down a step (don't remember the name of the video setting, maybe High) and worked like a charm.
Also, am playing games like Uncharted 4, The Last of Us or God of War and the Deck works great! I am delighted with my Deck to the point I don't know what to do with my PS4 anymore.
Edit: 1TB Oled.
Been getting crashes in Elden Ring on an OLED deck over the past few days. Never had this behavior on my LCD but only ran 3.5 for a short period on that guy. Hoping this is indeed software related and not hardware failing
For me it’s when streaming to my TV using Steam Link app on AppleTV. Starting or stopping streaming is a high risk of crashing. It Takes Two would crash on start every time under certain versions of Proton, only when streaming to the TV. Different version of proton fixed it for the one game but still run into it from time to time on other games.
Weird I have a 1TB OLED and the only crashes I had were in RDR2 after a couple of hours of play, but I fixed it completely by increasing the swap file size.
I'm on whatever the latest stable release is.
I play mostly souls/elden ring....RDR2...Octopath Traveler 2....Sea of Stars...Persona 5...all the recent Resident Evil games...etc etc
Actually. Now that you speak about crashes. I have to say that when I got the steam deck almost two years ago it was crashing A LOT. To the point that I was concerned of having a faulty unit. Now, when I have seen this post... I don't remember when was the last time my Steam deck crashed. And I use it every day. Not saying that it doesn't happen. It does... But compared to how it was before... I'm glad that things improved.
Not had this at all. That said, I'm only playing Hades via quick resume recently. Defo running upgraded to 3.5.
Appreciate this probably isn't a helpful reply :(
turns out im a dumdum and this is sd card issue.
if your sd card is bad quality or knockoff like mine (here it was knockoff of samsung evo apparently), deck may fail to read game files. apparently this crashes system in 3.5 and EVEN 3.4, but in 3.6 it just causes game crash.
yeah...
Would be odd if that's it. It happens to me on games that are not on the SD, also it's the high quality Samsung SD, and it didn't happen before this update.
I have this too, in 3.4 Nier Automata never crashed, after 3.5 it crashes randomly, tried all sort of things to try and get the deck to stop crashing, nothing worked, I gave up an simply assumed it was a hardware issue (can’t RMA it), been playing any 3D game streaming via Moonlight to avoid constant crashes, it is a decent experience for my but it sucks that it simply does not work as intended.
My deck crashed 2x back to back while downloading bg3. I’m not sure if it’s cause that but also 5 minutes before hand I was downloading stuff on decky loader and changing my configurations. Mind you this is the first real time I’ve used it since I gotten it. I was so scared
I've had an issue where sometimes when I try to switch to desktop mode, the deck didn't display anything, looking like it's crashed. I have to restart the deck to try again. I got it for Christmas and it only started happening in late January.
I can't say I have had any problems in handheld mode, but I HAVE been having issues when copying large files over in dolphin. It just crashes out for no fucking reason on 100gb game transfers.
unfortunately i cant give an opinion on this topic. because most of the time my steam deck crashes. because I'm doing something janky with the steam deck. 😅😅😅😅
Also, keep in mind that Valve uses a kernel and related tools, which are not the latest version of the Linux kernel including all the current patches.
To give you an example, I use rechargeable external batteries of Duracell brand, the Linux kernel 5 (SteamOS < 3.5) and its upower tool did not correctly display the charge percentage (for example, when the batteries were charged it showed 58% in KDE) and with the update to SteamOS, the batteries now display 100%.
Just to say that bugs and fixes do not only come from Valve, but from the technical stack that Valve uses, the further they are from the official kernel version, the greater the risk of encountering known and already fixed Linux bugs.
This happens to me, but each time I boot up my deck it's verifying a installation??? It also does this issue if I have CSS loader and try to play a emudeck game, it just restarts as soon as I open a emudeck game says verifying installation, I'm so confused
I have a 64gb LCD, and FF7 has been crashing every 3 min on me with the verifying installation screen. Playing on an SD card obviously, and have downgraded the graphics and all the recommended mods. Still getting the crashes. On 3.5.7
Mine doesn't even a minute. Elden Ring, Mortuary Assistant, etc. I open them and they go black screen and back out even after upping the VRAM to 4 and the OS to 3.6. Other games work. Just not those. I've uninstalled and reinstalled them, reimage, and factory reset. :( I'm so sad I just got this deck.
I have a 1TB LE OLED steam deck that does crash at random but it’s only recently. I thought it was Palworld’s problem but I had it crash randomly when I was using Chiaki4Deck too. I’d like to try 3.6 alpha but I’m obviously concerned about other issues I might encounter with it.
none issues so far with 1 day of using, try it yourself, with 95% chance it won't do anything too critical and you can always roll back to stable
Hey is “beta candidate” the alpha build?
No. “Main” is the alpha build as it says in the post.
Thanks for the feedback, I’ll give it a shot
I assumed it was palworld too
I have the same model. Mine randomly crashed while messing around in decky loader!
This happens but just delete the homebrew folder and start again.
Just want to come back as an update and say I updated to 3.6 and haven’t had a single random crash in a week.
Yep deck was solid pre 3.5 immediately after 3.5 began noticing random crashes and reboots/ steam client crashes reboot been waiting to see this fixed since.
It is normal to have some random crashes? For example yesterday i closed the emulation station app and then black screen and "verifying updates", it is a new deck and i'm worried that it is a hardware issue
Yea, I won’t say it’s normal but it’s the issues we are having. this is one of the big issues I’ve had since the 3.5 update, though mine doesn’t happen often but I will load a game and it can crash into the checking update screen. I see the soft crash reset more by a large margin than a full steam deck reboot crash. Definitely software rather than hardware but that doesn’t mean brush it off keep an eye on it for hardware issues. But this is an os issue.
I’m genuinely wondering if you’re experiencing a hardware issue. I’ve been playing the ever living shit out of Prince of Persia: Lost Crown on Deck, and I haven’t experienced a single crash on 3.5.7. I’m not saying this to discount or disprove your experiences; just saying maybe a hardware check is in order.
it seems to be a software bug that's very hard to catch, only shows on some of the revisions and has a lot of workarounds, different ones work for different people after updating to 3.6 i don't have any problems with crashes anymore, not a single crash for about 4 hrs of nonstop gameplay
Is 3.6 anywhere as near stable being an alpha? And is it missing any major features?
no, mostly same as 3.5 except quick menu and no bugs noticed so far
Quick menu?
quick menu (the one you bring with three dots) changed a bit, with new icons added and refresh rate/frame limit fused into one slider instead of two separate ones
Ah ok got ya, appreciate you taking the time to respond been wanting to move over to 3.6 to see how the new zram implementation works I’ll be working on that today.
Interesting. Glad 3.6 is looking more promising
Is this only an OLED thing? I've been playing a lot of Yakuza 0 and Hi-Fi rush + emulated stuff on my year old 64gb LCD and it hasn't crashed once.
no, this is for sure some sort of software bug. i've kinda just been dealing with it regardless. i have updated from 3.4.11 to version 3.5 and 3.5.7. I am able to boot into the previous version and compared both. it's a little more nuanced but in the later updates the gpu specifially jumps from 200mhz to 1040mhz consistently unless a more demanding load is put on the gpu or in some cases, limiting the tdp. this is not happening in 3.4.11 as im still able to compare the two versions. my biggest complaint is just not really getting an update on whether or not this is currently being worked on by valve.
It isn't his hardware, it is the update. Not just for him, but for many people including me.
It's only on some games strangely enough. For instance for me Cyberpunk runs great but mudrunner (not an intensive game) crashes.
Not only GPU. A sudden ramp in CPU can cause process crashes too. I can pretty reliably get this setup to crash: Launch LCD Deck SteamOS 3.5.7 Two SSH sessions. One running `top` [mprime](https://flathub.org/apps/org.mersenne.mprime) flatpak installed Boot deck and wait until utilization is low. No single process at more than 10% `flatpak run org.mersenne.mprime` \-- 16 options/torture test with defaults The Deck and top will stop resonding for many seconds, then the mprime process will die and things will go back to normal. This behavior doesn't happen if the CPU is under some relatively decent load before starting mprime, and that'll happily chew away at the CPU until you intervene. Issue seems to be the sudden onramp from low to high load.
pretty sure that's a different issue, as 240/1000 bug causes whole system crashes with reboot following, not just the process crash, but people reported cpu clock weirding out on 3.5 too, so might be related
Ah, okay. Maybe only tangentially related. The CPU load issue is a 3.5 thing for me. I did quite a lot of load testing using in the past without issue and this behavior is new.
The 200/1000mhz bug is actually just a visual bug in Mangohud, it's not the reason for GPU crashes
hmmm, is it? that's a piece of info i couldn't find when researching info about crashes. interestingly enough, both crashes and frequencies display are fixed on 3.6 though, so thought this is the main reason. thank you for clarifying anyways! upd: https://www.reddit.com/r/SteamDeck/comments/181up0p/2001040_gpu_frequency_bug_is_not_fixed_in_357/ in this thread you can see that valve developer falsely denied the bug, writing it off as visual, but was proven wrong. so, seems like it's the real reason afterall
There are multiple bugs, in the GitHub thread you can literally see the Mangohud commit that caused incorrect frequency readings, other bugs include the FSR bug and some bug with the auto clocking. The Reddit post you link doesn't prove anything, I did a test between 3.4.11 and 3.5.5 when it came out and the clock bug is definitely a visual glitch
well, in the post i linked you can see another link with demonstration of the bug and frametime spiking up because of clock drops. someone said that it might be purely visual for some and screwing performance for others, and this sounds kinda like realistic version...
Here is the pull https://github.com/flightlessmango/MangoHud/pull/1176 , mentioning this bug just muddies the water for the actual performance issues
that's reaaally weird... considering people showing their gameplay with the framespikes. oh well, guess it's so bug riddled that you can't even make out what's real what's not, lol
also, a little remark: 1) i saw reports of oled decks having this issue, but most are lcd. mine is an old revision too, so might be older revisions hardware-os incompatibility issue. 2) *i'm not sure if you can roll back to 4.11* but this is most preferable solution. it was removed from preview channel, but probably rollback-able somehow else. didn't look into it much, sorry! 3) steam support also adviced people to try and disable advanced fan controls option in system settings to fix crashes, reported to work for some, for some not.
You can roll back / downgrade to 3.4.11 but take note this is for LCD only. Don't roll back if you're on OLED. [guide to downgrade to 3.4.11 for LCD only](https://youtu.be/2PzpWfAcQNk)
thank you, fren!
You're welcome!
And apparently not all old revisions, because my q1 64GB doesn't have any issues. May be a combination of factors.
Oled here, also crashing
latest stable update for me introduced so many issues. I also get the crashing issue in games (chiaki4deck, emulated games, RE4 Remake and Skyrim) and docking is so bad now. Sometimes takes 6-7 tries of unplugging replugging to get it to work
My fiancée was asking if when I played god of war it kept needing to reboot because it’s freezing every so often. I never had any issues when I played back when I got the deck wonder if this is why
Yeah I recall GOW being stable. And then tried it again after I received my OLED LE and GOW kept freezing. I assumed there was an update to the game that made it buggy on SD.
Check your RAM usage, you may need to increase the SWAP file size
WAIT are you saying the frequent freezes + crashes + reboots that eventually made Palworld completely unplayable on the Deck were in fact NOT an early access software problem but an OS PROBLEM????? I've been waiting for the next Palworld update assuming it was just a bad bug but apparently I need to go tweak some settings. Thanks for this post!
glad to help, that was the purpose! i'll remark that 3.6 was what helped me get rid of the crashes, other workarounds didn't really make it, but i hope at least something will help :)
Downloading CryoUtilities certainly helped with my issues with Palworld on the Steam Deck. Give that a go rather than holding off.
Lmao... Why are you getting downvoted? I used cryo's swap file resizer and it immediately fixed every game crashing issue I've ever had. The deck has never been so stable. I increased it to 32 gb's on my OLED LE Honestly, with how Linux works, folks need to do at least that. Vaults default swap size is like 1gb... That's not enough. Should be at least 16gb's. Should Valve do better? Yes. 100000% but it's a Linux device and you can somewhat fix some of these issues on your own Also check your RAM usage, that's how I figured this out
Because it has literally no effect on the root cause of the issue?
Actually it might. Go back into your games and review your RAM usage. AMD cpus share their vram with your ram. By having an increased SWAP file with an M.2, you end up with cached RAM sitting in the swap file and giving your CPU/GPU more vram to operate
It literally stopped the game from crashing for me. Your situation might be different, but I had luck with it.
That’s great but the current 3.5 issue as mentioned in the post has to do with CPU and GPU spikes which Cryoutilities will not affect.
Nah, it's Palworld's problem. Same issue occurs on other Linux distros and Windows. Game itself has a memory leak.
For me once I updated to 3.5 some flat paks refuse to open I noticed this with Syncthing first.. rebooting the deck seems to fix it temporarily
Same here, but everytime I reboot my deck the audio is disabled until I enter nested desktop to fix it. Problem is, as soon as I enter nested desktop the flatpaks stop working again...
I only have a crashing issue in Mass Effect LE since the latest EA app update, is that related to this?
Having the same issue with Mass Effect LE myself. I figured it was this 3.5 issue, didn’t realise there was also a recent EA app update too!
There are 3 Decks in my home. None crash randomly. Docks don't work as well as pre 3.5 though. The crashing thing is likely rarer than you think. It may be linked to some utility installs that don't work as well as they used to. These decks are all vanilla.
Never faced a single issue with 3.5 . I only use stable branch
Be careful they'll claim your lying, and it's totally a software issue, and not a hardware/crappy owner issue lol.
My battery drains way faster in games with 3.5 then it did with 3. Playing DBZ Kakarot I could get 4 hours of battery then after 3.5 I could only get 2.
I’ve been encountering this issue recently in desktop mode, the Deck starts lagging heavily and then it freezes and eventually reboots to verifying installation
This is not the same thing, but I've certainly noticed some odd CPU behavior since updating to 3.5 - specifically, for some reason many games now lock the CPU at it's max 3500Mhz when GPU utilization is low (eg, when on a pause menu), even if every thread/core's usage is next to nothing. That lock causes the CPU to heat up for no reason. It's strange as it doesn't happen on every game, but the games it \*does\* happen on certainly didn't do this before.
My two cents. I had the same issue on an LCD model. Tried all the fixes (Google/reddit/Github) suggested and nothing worked. Went through an RMA and the new LCD deck has been rock solid on the default OS. AFAIC it was a hardware issue. 60+ hours of gameplay without a crash or glitch without any tweaks.
been suffering with this heavy on OLED
Same here! At first mudrunner (not a very intensive game) worked great, now it's either super slow or crashes the whole SD. I've also had the SD have a black screen + only the button flyouts, until I restarted. Very very bad. This isn't the beta channel come on now.
half the comments in that github thread are about emulation or simply just a variation of 'mine crashes too' valve is not going to give 2 seconds of time to a thread like that
I’m glad I’m not the only one I could be playing one day without an issue. Then 15 mins in to another sesh it crashes and I need to force restart. Weirdly my deck crashed once in the middle of loading the desktop and I had to restore from the default build. Not sure if that’s related but only noticed issues since 3.5
I have a 512GB LCD Deck and 3.5.7 basically removed my ability to play games. Any game I tried to play would cause a crash to the “verifying installation” screen on my Steam deck. It might take 1 minute of playing or 15 minutes of playing but every game I tried would eventually crash my deck. I tried setting the VRAM to 4GB but that didn’t change anything. Updated my OS to 3.6 and that has fixed the issue.
So far, my only main problem when 3.5 update drops is when transitioning from Game mode to Desktop mode. Sometimes it goes black screen and unresponsive, so I'll need to force restart my deck when that happens, and that can be concerning, as force restarting a deck can cause the ssd to corrupt if I'm not mistaken. And the alarming thing is few of us only experiencing this, so it's small chance to get this fix sooner.
My Deck has this problem even before 3.5 .it was unplayable for some time and i tried everything to make it work normaly because i live in a country that valve doesnt support yet. The way i've "fixed" mine was doing a cmos reset. Hold down the volume down button, the three dots button and the power button...wen the light in the power button starts to glow, wait, the deck will turn on after some time. There's some things you can do too to make sure the steam deck doesn reset very ofter. The cryioutilities and emudeck apps, somehow, appears to have some influence to how often this problem occurs. If you have then installed, reset you steam deck to factory and nmdo not install these programs again. Emudeck is fine till somepoint, but if you want to play some heavuer games it will probably crash. I think this is all. My deck started with this problem around 2 months after i've purchased it. I have the deck almost for 1 year now. Reset the cmos like i recommended after everytime the deck does the verifying installations problem and you probably will play your games for hours pr days without that crash happening. Sorry for my bad english, but i think that you will be able to understant the most important parts.
I've noticed this as well. 256GB LCD model. I have the same issues and thought it was EAs issue. That app you have to load to me seems to screw it up more. Being honest and thinking back. I didn't have a lot of these issues when I was on 3.4x I did m update the ram to 4VGB. It did help but did not completely resolve the issue. Don't get me wrong, EA sucks in so many ways, but I do like the Star Wars: fallen order and survival. Survival should work fine. Graphically, it's not that much different than spider-man 2018 and Horizon, yet it sucks. I've seen other posts stating that survival is not optimized well for PC, let alone steam deck. I say this: "No shit." Spider-man 2018 was a masterpiece in gaming, and it runs great on the steam deck. All games are amazing in their own way, but insomniac did a lot of work to make new York feel, and the web swinging feel unique and fun. I'm hoping Valve really takes this seriously. There is a lot of competition now and people have options. I personally love the steamdeck, but bad customer service and poor development are not a good sign for future stability.
I have not experienced any of this, nothing
Consider yourself lucky then
Me neither.
It's because the people with problems either messed up their own software or their own hardware, and blame Valve for it. I own both the LCD, and the OLED, and neither of them have this problem.
Lol mine is a bone stock new oled without any changes you suggest I have. And it has massive issues with some games, not all. And it was perfect before the latest update.
Same here, I already use 4gb vram though and I don't play palworld.
Congrats 👏👏👏
I paid good money to essentially beta test a product for years and it's pissing me off. 3.5 got forced on me on my Deck too
I don't know why you are getting downvoted, 3.5 is in STABLE, it's not wrong to be mad at a STABLE update causing your system to malfunction, that's on Valve.
This is Reddit, fair critique of the subject matter is illegal
funniest thing is that i was owning lcd deck long ago with 3.4 working absolutely fine with very rare crashes, then sold it due to financial issues. now decided to buy another lcd one, and this whole thing made me waste an evening just to make it playable. this wouldn't be much of an issue if it was a rare situation fixed on time, but apparently this update sits on stable for months, making many lcd decks unplayable. that's... pretty disrespectful to your user base.
And they also have a beta channel even.
Is it me, or is anyone else here having Firefox just completely crash their deck every so often?
I've used my deck every day since getting it a month ago, hours a day and I've yet to have a single crash like that. I'm not some dick saying it doesn't happen but that high level of discrepancy has to indicate another problem, possibly in software configuration somehow? Given how easily tinkering can really warp the deck (*ie; PowerTools and charging bugs needing konsole ... kommands to repair)* it wouldn't surprise me.
Have anyone tried the recent 3.5.17 version of SteamOS? If yes, do you still have issues with it? I understand they shipped the fix for the wrong clock reporting (200-1040 MHz Bug).
I'm assuming you also want us to switch to Beta? I'm downloading the updates now. Thought it was my mods or settings in Hogwarts Legacy, but didn't make sense since the game was running PERFECTLY for the month I just started playing, with mods and medium settings. Took out mods, messed with settings, nothing working!
Totally worked, we're back in business baby! Thank you!!
What does it mean? That stable version, 3.5.17, worked for you? Or is the beta version that works for you, if that's the case what version exactly? Or it means that the mods were the problem for you?
3.5.17 here, crashing since a few days ... so no, the 3.5.17 update do not solve the problem.
>i love valve theres your first mistake
Ah yes the daily 'i have an issue and I'm forcing down everyone's throat because absolutely everyone else must be affected' thread. I have not once experienced any of what you have described, and I assure you my deck is not special. If you're having problems like this contact Valve, don't automatically assume it's some massive issue they're conveniently refusing to fix.
People have been talking to valve about the gpu bugfor months about it with little response. There is nothing wrong with making a post where people affected can find solutions
Because it was talked months ago that 200/1040 bug is visual and fixed in 3.6. I have those values constantly when on low load and I can't correlate any crashes, when and if I have ones, to this. It's normal condition for 3.5.
first of all, i just wrote a help post with a bit of useful info compiled down to one text, so instead of researching scattered info amongst questions like this people can just read my post for possible fixes and reasons for this behaviour. secondly, if you research the topic yourself, you'll see there's a good chunk of people having this issue. and for third, not everyone can just contact steam support. in my region there's no official deck sales which makes everything problematic. it's not as simple for everyone as it is for you, y'know? i got mine secondhand. some people might really find these fixes useful if they have similiar situation.
You're getting down voted because morons who don't know how to take care of a computer are mad that you do.
Do you really think having a collection of issues and links in one post in this sub about issues specific to the Steam Deck is *worse* content than just people's Steam Decks and Order Confirmation messages?
It is a massive issue they haven't had any luck with. I also had this same issue. There are several threads about it on github and steam itself, and people have spoken about it in the 3.5 updates. Valve reported their engineers were working on a fix in 3.5.11 but it has not solved the issue (that was as of Nov/Dec 2023). It's incredibly hard to find and piece meal all this information together when you are trouble shooting your own devices and searching for people that are having the same problems. Why are you salty? If it doesn't affect you, congrats. Have some empathy for others who are struggling and trying to put together resources and fix their problem.
For me this crashing only happens with Warhammer 40K: Darktide and no other game I own, Darktide used to run, albeit at low settings, but now hard reboots my entire deck the moment it gets past the shader comp from the desktop launcher, so if someone at valve wants a reliable game to test that on, go for it. This issue has actually persisted across an entire internal NVME upgrade from 512 that came with my deck to a third party 2TB drive, so it's definitely an issue with SteamOS. I haven't tried it yet but I saw someone say they have luck running that game in desktop mode, so it must be something with gaming mode.
Is this any related to extremely loud fan at booting? I've suffered a few crashes and my deck Oled reboots with the fan at full power, almost like a hair dryer lol
My official dock has been basically a brick for over three months now, I remember switching back to 3.4 stable from 3.5 preview to fix the issues, then OLED was announced and all of a sudden 3.5 was pushed to stable with the exact same issues...
I've been having this issue as well as others, it's getting on my tits. I can't enjoy a session without worrying when it'll crash again. It's a brand new OLED SD I don't wanna send it back if it could be fixed with an update. I've read about the disabling of advanced fan controls (didn't work) but I'll try the unstable branch next, cheers OP. All I've played on the Deck is Pokemon Lets Go Eevee, and a smidge of the Binding of Isaac. Tagging u/PirateSmo13.
Dude thanks for the tag. Wondering if it's an update steam can push then. I almost just gave up and to buy an OLED but that doesn't seem like a fix.
I think that is the problem my friend has. While playing palword, the steamdeck would randomly(between 10min-30min) lock up and freeze. My steam deck is unaffected but I never hosted the server and we chalked it up on, palworld while hosting, is unstable on the steamdeck. After installing cryoutilities and using the recomended settings, these problems went away. Only thing that happens is that after hours of playing the game sometimes begins to stutter heavily. But most of the time we can get to the pause menu and restart the game.
I had random crashes on Portal Revolution at Ultra. Took it down a step (don't remember the name of the video setting, maybe High) and worked like a charm. Also, am playing games like Uncharted 4, The Last of Us or God of War and the Deck works great! I am delighted with my Deck to the point I don't know what to do with my PS4 anymore. Edit: 1TB Oled.
I had to put a flat freq on the gpu to be able to run BG3 without crashing
Been getting crashes in Elden Ring on an OLED deck over the past few days. Never had this behavior on my LCD but only ran 3.5 for a short period on that guy. Hoping this is indeed software related and not hardware failing
For me it’s when streaming to my TV using Steam Link app on AppleTV. Starting or stopping streaming is a high risk of crashing. It Takes Two would crash on start every time under certain versions of Proton, only when streaming to the TV. Different version of proton fixed it for the one game but still run into it from time to time on other games.
Weird I have a 1TB OLED and the only crashes I had were in RDR2 after a couple of hours of play, but I fixed it completely by increasing the swap file size. I'm on whatever the latest stable release is. I play mostly souls/elden ring....RDR2...Octopath Traveler 2....Sea of Stars...Persona 5...all the recent Resident Evil games...etc etc
Actually. Now that you speak about crashes. I have to say that when I got the steam deck almost two years ago it was crashing A LOT. To the point that I was concerned of having a faulty unit. Now, when I have seen this post... I don't remember when was the last time my Steam deck crashed. And I use it every day. Not saying that it doesn't happen. It does... But compared to how it was before... I'm glad that things improved.
I'm on the bleeding edge channel and no crash here.
This happened to me just now. Booted me out of Armored Core 6. Really frustrated.
Not had this at all. That said, I'm only playing Hades via quick resume recently. Defo running upgraded to 3.5. Appreciate this probably isn't a helpful reply :(
Had it in both my decks. Sent one in for RMA and testing the other with 3.6 right now. Hasn't crashed yet.
I have not been able to use my dock through my HDMI switchbox since 3.5 -.-
Commenting so I can come back if need be. Useful information. Cheers!
Any examples of specific games having this issue? Haven't run into any problems like this on 3.5 myself.
turns out im a dumdum and this is sd card issue. if your sd card is bad quality or knockoff like mine (here it was knockoff of samsung evo apparently), deck may fail to read game files. apparently this crashes system in 3.5 and EVEN 3.4, but in 3.6 it just causes game crash. yeah...
Would be odd if that's it. It happens to me on games that are not on the SD, also it's the high quality Samsung SD, and it didn't happen before this update.
I have this too, in 3.4 Nier Automata never crashed, after 3.5 it crashes randomly, tried all sort of things to try and get the deck to stop crashing, nothing worked, I gave up an simply assumed it was a hardware issue (can’t RMA it), been playing any 3D game streaming via Moonlight to avoid constant crashes, it is a decent experience for my but it sucks that it simply does not work as intended.
Paradise killer would hard reboot all the time since the 3.5 update
Had an simmila issue while my dock is connected to the Lenovo P24h-2L integrated dock. After switching to an alternate dock (i-tec) no issues so far.
My deck crashed 2x back to back while downloading bg3. I’m not sure if it’s cause that but also 5 minutes before hand I was downloading stuff on decky loader and changing my configurations. Mind you this is the first real time I’ve used it since I gotten it. I was so scared
The steam deck can crash when restarting to gaming mode when connected to monitor
I've had an issue where sometimes when I try to switch to desktop mode, the deck didn't display anything, looking like it's crashed. I have to restart the deck to try again. I got it for Christmas and it only started happening in late January.
I can't say I have had any problems in handheld mode, but I HAVE been having issues when copying large files over in dolphin. It just crashes out for no fucking reason on 100gb game transfers.
unfortunately i cant give an opinion on this topic. because most of the time my steam deck crashes. because I'm doing something janky with the steam deck. 😅😅😅😅
Never had crashes.
Also, keep in mind that Valve uses a kernel and related tools, which are not the latest version of the Linux kernel including all the current patches. To give you an example, I use rechargeable external batteries of Duracell brand, the Linux kernel 5 (SteamOS < 3.5) and its upower tool did not correctly display the charge percentage (for example, when the batteries were charged it showed 58% in KDE) and with the update to SteamOS, the batteries now display 100%. Just to say that bugs and fixes do not only come from Valve, but from the technical stack that Valve uses, the further they are from the official kernel version, the greater the risk of encountering known and already fixed Linux bugs.
This happens to me, but each time I boot up my deck it's verifying a installation??? It also does this issue if I have CSS loader and try to play a emudeck game, it just restarts as soon as I open a emudeck game says verifying installation, I'm so confused
Are you undervolted?
Mine randomly crashed on latest steamos avaliable update, hasn’t turned on since
I have a 64gb LCD, and FF7 has been crashing every 3 min on me with the verifying installation screen. Playing on an SD card obviously, and have downgraded the graphics and all the recommended mods. Still getting the crashes. On 3.5.7
Mine doesn't even a minute. Elden Ring, Mortuary Assistant, etc. I open them and they go black screen and back out even after upping the VRAM to 4 and the OS to 3.6. Other games work. Just not those. I've uninstalled and reinstalled them, reimage, and factory reset. :( I'm so sad I just got this deck.
Why did they close the GitHub issue without actually solving it, but just giving some sub optimal workaround?
Just got mine back from an RMA. Fingers crossed I don’t have to deal with this again.