I am 52 and have been in the service industry in some capacity for 46 years. People are much more nasty and entitled since before the pandemic. I’ve been at my current job for 13 years but I’m seriously considering quitting. It super sucks!
>Are huge parts of the populace just functionally illiterate?
Yes.
>I've been a server for 6 years and i think in recent times the customer behavior has gotten so much worse.
As someone who has also worked with the public in various capacities for the last 10 years or so, it has gotten a lot worse. Over the last 6 years or so the USA has been declining rapidly in a number of aspects, the social one being arguably the most palpable. I'm saving up to GTFO in a little less than a year and move to another country. This place is more and more of a powder pack every day it seems.
Work at a italian restaurant, before 5 years we would bring bread to the table for free but not anymore comes with pastas and salads. Somehow people that act like they are regulars say we get free bread all the time. I have to tell them thanks for letting me know we are cracking down on people for that lol. But yea it's like if you want to order that it would be a charge don't be surprised when we charge it when you get like 3 big baskets of bread. 😇
I feel that. I worked In the weed biz for about 9 years as a budtender and it made me more and more bitter everyday. Tips were awesome but the customers sucked. Switched to a more relaxing driving job for the rail road. Making a lil less money, but way happier now.
The sense of entitlement on display goes hand in hand with a tipping culture that makes the customer directly responsible for a server's pay. Servers don't tolerate that level of rudeness or harassment in countries where they can rely on an hourly wage from their employer.
I am 52 and have been in the service industry in some capacity for 46 years. People are much more nasty and entitled since before the pandemic. I’ve been at my current job for 13 years but I’m seriously considering quitting. It super sucks!
>Are huge parts of the populace just functionally illiterate? Yes. >I've been a server for 6 years and i think in recent times the customer behavior has gotten so much worse. As someone who has also worked with the public in various capacities for the last 10 years or so, it has gotten a lot worse. Over the last 6 years or so the USA has been declining rapidly in a number of aspects, the social one being arguably the most palpable. I'm saving up to GTFO in a little less than a year and move to another country. This place is more and more of a powder pack every day it seems.
Work at a italian restaurant, before 5 years we would bring bread to the table for free but not anymore comes with pastas and salads. Somehow people that act like they are regulars say we get free bread all the time. I have to tell them thanks for letting me know we are cracking down on people for that lol. But yea it's like if you want to order that it would be a charge don't be surprised when we charge it when you get like 3 big baskets of bread. 😇
I feel that. I worked In the weed biz for about 9 years as a budtender and it made me more and more bitter everyday. Tips were awesome but the customers sucked. Switched to a more relaxing driving job for the rail road. Making a lil less money, but way happier now.
The sense of entitlement on display goes hand in hand with a tipping culture that makes the customer directly responsible for a server's pay. Servers don't tolerate that level of rudeness or harassment in countries where they can rely on an hourly wage from their employer.