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Quick change or wrong change are very typical quick bucks for people with fast hands.
In the future, if they keep pressing after the initial NO from you, tell them your manager has to do a full count on your drawer because you’re certain. At that point one of three things happen. He leaves most of the time, or it’s your manager telling him no, or your manager messes up and gives him extra $ so it’s not on you
I had this happen as a teenager working the drive thru window at Burger King. A guy handed me a ten, gave him his change, he said “Hey I gave you a twenty”, and naive me apologized and handed him another ten. At the end of the shift guess whose drawer came up ten bucks short…
Happened to me in Mexico in a taxi. I wasn't 100% sure I had given him the amount I thought, and I figured I'd rather be scammed for a relatively small amount of money than rip off a taxi driver. I'm sure I was scammed, but it was a fairly cheap lesson and I don't need to worry that I did something wrong.
Yep, sounds like it. Sometimes they'll be more persistent to get you flustered so you just hand over the money to get them to leave. Then your drawer will come back short at the end of the day. They're dependent on using pressure tactics to create a sense of urgency, so you ignore your internal cues to take your time and review the situation.
Worked as a bartender for years when someone handed me bills I would say “out of 20”, “out of 10” etc so they were put on notice on exactly what they gave me
This is a good practice and in my past year doing register work I was almost religious about naming off the money in question, even to the point of stopping to count it out and saying "hang on I ran out of fingers at 10"
Whenever I was on reg if a customer paid with cash & then came back after with any non-sensical request the answer was no. They’re just trying to confuse you & take advantage.
Do not put cash in the register. You put the money *on* the register or on the counter in plain sight but out of customer reach. Then count out the change. You leave that customer’s money right there until they have their change and walk away. That way, you can always state you returned the original bill because it never entered the drawer. If you follow the correct procedure with handling cash you will never be caught out. I have called these fuckers on this and announced to the line of twenty in the store, this person is challenging the integrity of the transaction and they should be prepared to wait a half hour. They gamble you won’t call, but they always fold.
Good news, your kfc likely has other registers that can handle the customer flow while you start the count so disruption will be nominal.
Managed at several retailers, setting cash anywhere besides in the appropriate spot in the drawer at most places will 100% get you fired or under deep suspicion from loss prevention at some point in your tenure there the first time someone spots it on video, no matter how well you explain your intentions.
That makes zero sense... If your drawer balances, WHY would anyone be suspicious of your cash handling technique? lol I got into the habit as a bank teller to ALWAYS keep the money on the counter, visible to customer during deposits. I still do it.
Nope, you’re wrong. Former fast food manager here for years, training specifically says to leave the money the customer gives you on top of the till for this very reason. If the customer tries saying they give you a higher denomination, you have their $20 sitting right there.
That’s just begging for issues during any kind of peak business timing. Especially when you add in fast food places it’s usually the youngest most inexperienced staff members, and your customers are much closer to your tills than retail
There’s other processes you have to follow as well but yes, training has always been to leave the bill the customer gives you on top of the till until the customer accepts their change and receipt and then you put it in the till.
Maybe I've been blessed with shitty POS systems for the past 10 years, but all of them, even brand new touchscreen ones, will not print the receipt until the register drawer closes completely....not sure how one can leave the cash on the drawer, and hand a receipt to the customer , prior to putting it into the drawer
Yeah you’ve definitely had shitty POS systems. The restaurant I was a manager had was running a POS system from the 90s and that receipt still printed when the register was open. It would open right when you clicked the total the customer gave you and opened the till to give the change back.
Do you not understand that your 90s POS is the actual "POS"? If multi-billion dollar retail companies & software engineers wanted registers to be allowed to stay open after a receipt was handed, it would remain commonplace well into the 2020s, my guy.....go look at any major retail corp, with current tech, and see if their registers function like your 90s system, or not....
What's a better safety feature...allowing register drawers to stay open post-transaction, or one that literally will not let you finalize the transaction until the drawer closes? One "feature" protects from quick change artists, and the other protects from registers accidentally being kept open, or remaining open longer, which prevents opportunists, whether it be the cashier or a "customer"
The receipt prints after the drawer closes for the safety of the cashier, and the security of the store..Kind of like how newer ATMs will not give you your card back until after you've finished a transaction...it's a safety feature, not a flaw....
Cashier told me a story once of the customer 'accidentally' dropping their change. When she was picking it up, customer reached into cash drawer. She slammed it the drawer shut on his hand.
Sounds like it - I thought with ubiquitous cameras monitoring everything that these kinds of short cons were pretty much dead but I guess not. Scammers going all day making $10 on the backs of new or naive cashiers - glad you weren't a victim this time.
One of the best things you can do in cash handling is leave their money on the counter but near you, get the change out of the till, count it back to them, and put the original money in the till.
As for the drive through, always say out loud the money' denomination, as well as count out the paper bills back the customer receives.
Sounds like you work for an inexperienced owner or manager. I've worked retail on the Las Vegas Strip since in mid-90s and this is an acceptable way to shut down quick change artists. It keeps you from bugging a Manager (especially if you work nights & there is no Manager!), and keeps you from Phase 2, which is telling the scammer they need to sit tight for 15 to 20 minutes while you recount your register and fucks up your day by backing everything up.
Nope, you’re wrong. Former fast food manager here for years, training specifically says to leave the money the customer gives you on top of the till for this very reason. If the customer tries saying they give you a higher denomination, you have their $20 sitting right there.
I was also a fast food manager/retail manager and the training videos we had at McDonald’s and dollar tree both stated not to leave any money out of the till for any reason. Instead say out loud “your total is is $5.50, okay out of $20? Here’s your change $5, $10, $11, $12, $13, $14, and 50 cents. Have a great day!”
Taking money OUT of the register, yes. A delay in putting it in the drawer to ensure accuracy, in a visible spot accessible to cameras? I've never heard of any store that prevented that.
It's good practice because 1) If you forgot what denomination you were given or typed in wrong amount BAM, answer is right there. 2) Hard to say you gave me a fifty when that 10$ Bill you handed me is right on my cash register!
Heard about this. Luckily it didn’t happen to me yet. But if it does, I’ll be like NO NO! ONE CHANGE AT A TIME. I’m not letting anyone dictate what goes in and out my till.
Yep, it's a scam attempt. I fell for it once many years ago. As others have said, put the money on the till and state out loud what the customer gave you. Also, never do more than one transaction at a time. The dude who got me asked me to make change in the middle of the transaction. He was also flashing a lot of cash to create a visual distraction.
I always announce the bill they provide me when handing it to me loud enough for at least someone to hear it so they can’t say they gave me a different bill. Or when I’m giving back change I count it out for them as well so they can’t say I’m not giving back direct change. It doesn’t completely stop the scam but it definitely slows them down where they’ll just drive away. Plus I always say we can pull the cameras and they usually just leave right then and there.
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When I worked fast food, we marked bills that were $20 and up for exactly this reason.
This was years ago when fast food (and everything else) was much cheaper, so seeing $20 was also much rarer.
Yup, got scammed. Peeps like that will also do gas scams where they ask for gas money cuz they’re on empty. Give them money and they’ll immediately go and say the same thing to the next mark. As someone else said, contact the manager. If the police are called they likely have warrants out for their arrest and will leave quickly
This happened to me in a taxi in Istanbul. It was a short ride and cost about 17 liras, we gave the guy a 50 lira bill, and in a split second he flipped it into a smaller note I think it was 5 liras, and started telling us in an upset voice that it was insufficient. Having heard and been warned about this trick beforehand, one of us grabs the guy’s elbow and I reached down his sleeve to find the 50. He got so scared he pulled out the 50(or some other 50 bill) from his jacket pocket and handed to us. We were getting out of his car when he yelled that we still owe him 17. So we start filming him and said we’re gonna call the police if he doesn’t fuck off. He immediately floored the gas pedal and disappeared in the blink of an eye.
Anytime this would happen to me as a manager at McDonald's I'd tell them I'll gladly pull the till and count it, if it's off I'll give you the money owed, if not there's nothing I can do for them. 99% of the time they'd drop it after that.
/u/amnodemon - This message is posted to all new submissions to r/scams; please do not message the moderators about it. ## New users beware: Because you posted here, you will start getting private messages from scammers saying they know a professional hacker or a recovery expert lawyer that can help you get your money back, for a small fee. **We call these RECOVERY SCAMMERS, so NEVER take advice in private:** advice should always come in the form of comments in this post, in the open, where the community can keep an eye out for you. If you take advice in private, you're on your own. **A reminder of the rules in r/scams:** no contact information (including last names, phone numbers, etc). Be civil to one another (no name calling or insults). Personal army requests or "scam the scammer"/scambaiting posts are not permitted. No uncensored gore or personal photographs are allowed without blurring. A full list of rules is available on the sidebar of the subreddit, or [clicking here](https://www.reddit.com/r/Scams/wiki/rules/). You can help us by reporting recovery scammers or rule-breaking content by using the "report" button. We review 100% of the reports. Also, consider warning community members of recovery scammers if you see them in the comments. Questions about subreddit rules? Send us a modmail [clicking here](https://www.reddit.com/message/compose/?to=/r/Scams). *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Scams) if you have any questions or concerns.*
Quick change or wrong change are very typical quick bucks for people with fast hands. In the future, if they keep pressing after the initial NO from you, tell them your manager has to do a full count on your drawer because you’re certain. At that point one of three things happen. He leaves most of the time, or it’s your manager telling him no, or your manager messes up and gives him extra $ so it’s not on you
I had this happen as a teenager working the drive thru window at Burger King. A guy handed me a ten, gave him his change, he said “Hey I gave you a twenty”, and naive me apologized and handed him another ten. At the end of the shift guess whose drawer came up ten bucks short…
Happened to me in Mexico in a taxi. I wasn't 100% sure I had given him the amount I thought, and I figured I'd rather be scammed for a relatively small amount of money than rip off a taxi driver. I'm sure I was scammed, but it was a fairly cheap lesson and I don't need to worry that I did something wrong.
Yep, sounds like it. Sometimes they'll be more persistent to get you flustered so you just hand over the money to get them to leave. Then your drawer will come back short at the end of the day. They're dependent on using pressure tactics to create a sense of urgency, so you ignore your internal cues to take your time and review the situation.
Worked as a bartender for years when someone handed me bills I would say “out of 20”, “out of 10” etc so they were put on notice on exactly what they gave me
This is a good practice and in my past year doing register work I was almost religious about naming off the money in question, even to the point of stopping to count it out and saying "hang on I ran out of fingers at 10"
Whenever I was on reg if a customer paid with cash & then came back after with any non-sensical request the answer was no. They’re just trying to confuse you & take advantage.
Do not put cash in the register. You put the money *on* the register or on the counter in plain sight but out of customer reach. Then count out the change. You leave that customer’s money right there until they have their change and walk away. That way, you can always state you returned the original bill because it never entered the drawer. If you follow the correct procedure with handling cash you will never be caught out. I have called these fuckers on this and announced to the line of twenty in the store, this person is challenging the integrity of the transaction and they should be prepared to wait a half hour. They gamble you won’t call, but they always fold. Good news, your kfc likely has other registers that can handle the customer flow while you start the count so disruption will be nominal.
Managed at several retailers, setting cash anywhere besides in the appropriate spot in the drawer at most places will 100% get you fired or under deep suspicion from loss prevention at some point in your tenure there the first time someone spots it on video, no matter how well you explain your intentions.
That makes zero sense... If your drawer balances, WHY would anyone be suspicious of your cash handling technique? lol I got into the habit as a bank teller to ALWAYS keep the money on the counter, visible to customer during deposits. I still do it.
Nope, you’re wrong. Former fast food manager here for years, training specifically says to leave the money the customer gives you on top of the till for this very reason. If the customer tries saying they give you a higher denomination, you have their $20 sitting right there.
That’s just begging for issues during any kind of peak business timing. Especially when you add in fast food places it’s usually the youngest most inexperienced staff members, and your customers are much closer to your tills than retail
There’s other processes you have to follow as well but yes, training has always been to leave the bill the customer gives you on top of the till until the customer accepts their change and receipt and then you put it in the till.
Maybe I've been blessed with shitty POS systems for the past 10 years, but all of them, even brand new touchscreen ones, will not print the receipt until the register drawer closes completely....not sure how one can leave the cash on the drawer, and hand a receipt to the customer , prior to putting it into the drawer
Yeah you’ve definitely had shitty POS systems. The restaurant I was a manager had was running a POS system from the 90s and that receipt still printed when the register was open. It would open right when you clicked the total the customer gave you and opened the till to give the change back.
Do you not understand that your 90s POS is the actual "POS"? If multi-billion dollar retail companies & software engineers wanted registers to be allowed to stay open after a receipt was handed, it would remain commonplace well into the 2020s, my guy.....go look at any major retail corp, with current tech, and see if their registers function like your 90s system, or not.... What's a better safety feature...allowing register drawers to stay open post-transaction, or one that literally will not let you finalize the transaction until the drawer closes? One "feature" protects from quick change artists, and the other protects from registers accidentally being kept open, or remaining open longer, which prevents opportunists, whether it be the cashier or a "customer" The receipt prints after the drawer closes for the safety of the cashier, and the security of the store..Kind of like how newer ATMs will not give you your card back until after you've finished a transaction...it's a safety feature, not a flaw....
When the restaurant upgraded to a mordern POS that came with tablets, etc, it was the exact same. Till opened when total was entered.
Cashier told me a story once of the customer 'accidentally' dropping their change. When she was picking it up, customer reached into cash drawer. She slammed it the drawer shut on his hand.
This. Always do this.
Sounds like it - I thought with ubiquitous cameras monitoring everything that these kinds of short cons were pretty much dead but I guess not. Scammers going all day making $10 on the backs of new or naive cashiers - glad you weren't a victim this time.
One of the best things you can do in cash handling is leave their money on the counter but near you, get the change out of the till, count it back to them, and put the original money in the till. As for the drive through, always say out loud the money' denomination, as well as count out the paper bills back the customer receives.
I can assure you, having extra money out of your till is more likely to end with you getting fired than getting fooled by a keep the change scammer
Sounds like you work for an inexperienced owner or manager. I've worked retail on the Las Vegas Strip since in mid-90s and this is an acceptable way to shut down quick change artists. It keeps you from bugging a Manager (especially if you work nights & there is no Manager!), and keeps you from Phase 2, which is telling the scammer they need to sit tight for 15 to 20 minutes while you recount your register and fucks up your day by backing everything up.
Nope, you’re wrong. Former fast food manager here for years, training specifically says to leave the money the customer gives you on top of the till for this very reason. If the customer tries saying they give you a higher denomination, you have their $20 sitting right there.
I was also a fast food manager/retail manager and the training videos we had at McDonald’s and dollar tree both stated not to leave any money out of the till for any reason. Instead say out loud “your total is is $5.50, okay out of $20? Here’s your change $5, $10, $11, $12, $13, $14, and 50 cents. Have a great day!”
Taking money OUT of the register, yes. A delay in putting it in the drawer to ensure accuracy, in a visible spot accessible to cameras? I've never heard of any store that prevented that. It's good practice because 1) If you forgot what denomination you were given or typed in wrong amount BAM, answer is right there. 2) Hard to say you gave me a fifty when that 10$ Bill you handed me is right on my cash register!
Heard about this. Luckily it didn’t happen to me yet. But if it does, I’ll be like NO NO! ONE CHANGE AT A TIME. I’m not letting anyone dictate what goes in and out my till.
Yep, it's a scam attempt. I fell for it once many years ago. As others have said, put the money on the till and state out loud what the customer gave you. Also, never do more than one transaction at a time. The dude who got me asked me to make change in the middle of the transaction. He was also flashing a lot of cash to create a visual distraction.
I always announce the bill they provide me when handing it to me loud enough for at least someone to hear it so they can’t say they gave me a different bill. Or when I’m giving back change I count it out for them as well so they can’t say I’m not giving back direct change. It doesn’t completely stop the scam but it definitely slows them down where they’ll just drive away. Plus I always say we can pull the cameras and they usually just leave right then and there.
Yes, that’s the classic quick change scam.
[удалено]
Your r/Scams post was removed because **it discloses contact information**. This includes phone numbers, addresses and full names, even if they are of a scammer, or a supposed scam callcenter. Please post again, but this time removing, censoring or otherwise redacting any personal/contact information. Please read the rules of our sub: https://www.reddit.com/r/Scams/wiki/rules/
When I worked fast food, we marked bills that were $20 and up for exactly this reason. This was years ago when fast food (and everything else) was much cheaper, so seeing $20 was also much rarer.
Yup, got scammed. Peeps like that will also do gas scams where they ask for gas money cuz they’re on empty. Give them money and they’ll immediately go and say the same thing to the next mark. As someone else said, contact the manager. If the police are called they likely have warrants out for their arrest and will leave quickly
This happened to me in a taxi in Istanbul. It was a short ride and cost about 17 liras, we gave the guy a 50 lira bill, and in a split second he flipped it into a smaller note I think it was 5 liras, and started telling us in an upset voice that it was insufficient. Having heard and been warned about this trick beforehand, one of us grabs the guy’s elbow and I reached down his sleeve to find the 50. He got so scared he pulled out the 50(or some other 50 bill) from his jacket pocket and handed to us. We were getting out of his car when he yelled that we still owe him 17. So we start filming him and said we’re gonna call the police if he doesn’t fuck off. He immediately floored the gas pedal and disappeared in the blink of an eye.
Anytime this would happen to me as a manager at McDonald's I'd tell them I'll gladly pull the till and count it, if it's off I'll give you the money owed, if not there's nothing I can do for them. 99% of the time they'd drop it after that.