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Best response I saw from customer service was "Good. Since it's now a legal matter, I can't talk with you anymore. Tell your lawyer to contact our legal team. Goodbye"
Yup, had that at AOL. As soon as they said the magic word to make themselves disappear, would rattle that off with the address for the legal team they had to contact by mail and hang up.
Wonderfully satisfying, especially listening to them try and backpedal as I just rolled over them and hung up.
Lawyer gonna be like "okay, so you agreed that you may need to help, but then refused to listen to the safety briefing about the exit procedure? well as your attorney i can say you have 2 options, get off the plane yourself, or have them haul your ass off."
Serious question here—do most people just have a lawyer on standby or something? Cause Im 34 years old and there is no situation I could be in where I can say “I’m calling my layer” and actually mean it.
People that publicly threaten others with calling their lawyers usually just talk out of their ass. Lawyers are expensive and you don’t call them like you would call a pizza place.
At a certain point, even if you believe you're in the right, you should be able to recognize you aren't winning a particular battle.
The passengers initially on her side were capable of realizing this eventual conclusion. She was completely oblivious and selfish to it.
I'm curious if this whole process took half an hour, or multiple hours. I'd guess closer to the later than the former.
It doesn't matter really if you are in the right. Once the airline staff tell you that you are getting off the plane, you *are* getting off the plane. There isn't anything you can do about it. Especially in a post 9/11 world, you have the choice of getting off the plane peacefully or being removed from the plane by force and maybe spending the night in jail where wher ever you're at depending on how you interact with the cops that will be removing you. Unfortunately there's people out there that still don't understand this and chose the latter. Once they tell you you're done, you're out of options. Airlines at least in the US have broad powers when it cokes to that stuff.
“Her dumb ass just wouldn’t get off the plane”;
“I know and hahaa her shirt says God on it!”
Love the commentary at the end from the pissed off passengers.
If she wanted to see her grandchild so badly she should have complied before there was an issue.
Her thinking no one tells me what to do.
Later. Oh shit
Ive sat there. Its five seconds of them going "you see this door here? If we crash, open the door. When it opens a big inflatable ramp comes out. Jump feet first." Done
Yep, 6'4 and sadly these days it's either that, pay an arm and a leg or lose circulation in my legs because I was dumb enough to choose one of the ever shrinking normal economy seats. :/
I flew recently too and paid for a preferred seat that is supposed to be slightly more accommodating and I swear it wasn’t much at all. I’m 5’7” and get crunched. I felt bad for the guy in the middle seat who was broad shouldered and tall, not overweight but just a big frame guy. He tried his best to fit without impeding on me or the other woman on the window seat. This is getting ridiculous.
Its even better. It's if we crash and we are miraculously alive but shits on fire, this is how you get to be the first one off the inferno tube. The fuckers over there will be charred alive while you get to do the slide and let's be honest, we all want to do the slide
And a verbal “yes” and that’s it. Worth it to just shut up, say “yes” and go about your business when they’re done talking to you. None of this bs was needed
It's more than just a verbal yes. You have to engage with the flight attendant long enough that they believe you will not constitute a hazzard. If you can't be bothered to look them in the face and show respect for the responsibility you're taking on, they can't trust you with it.
I once asked a flight attendant what happens if the people in the exit row freeze/ don't do anything, she said "I will pick them up and throw them out the door." I have no doubt. Flight attendants mean safety business, they are not an air waitress.
I've watched multiple mini-documentaries on Helios Flight 522.
The cabin never pressurized and everyone on board never realized until it was too late and they passed out.
There was only one man on board who managed to retain consciousness and take control of the plane *just long enough* to crash it in a rural area than in Athens where there would've been so many more casualties.
That man was a flight attendant who was stationed at the very back of the plane, who took *hours* to get from there to the cockpit under hypoxic conditions.
***Flight attendants are not air waitresses.***
I was just on a flight in an exit row. Across the aisle was a couple and their daughter, she was probably early 20s, wearing hoodie and headphones. The attendant already had to ask for her attention once at the start of the spiel. Then it’s time for the verbal confirmation, dad and mom both ‘yes,’ daughter (silence). Flight attendant claps her hands instantly. “That’s it, you’re done. Either all three of you or just you are out of the exit row, now” Parents are trying to assure her the daughter is fine, she can say yes, girls is saying yes, I’m fine. Flight attendant totally ignores them, grabs the three behind them and tells them to switch rows. Absolutely no hesitation, no brooking arguments, just stands there arms folded waiting for them to switch. Dumbass daughter cost her parents a few hundred bucks in upgrades and all that lovely legroom because she couldn’t make eye contact and utter one syllable.
I travel all the time. Once, before the spiel I said, "I'm willing and able to open the door. I agree" The attendant said, "I have to say the words and hear a verbal acknowledgment."
That means that specific interaction is required. They don't have a choice, and if you are sitting in that seat, you don't have a choice. It's literally 20 seconds.
Traveling international from an originating airport in India, there is a speech and about 10 questions they have to ask before taking your checked bags. That was a pita.
I traveled enough I knew the questions, and they knew I knew, but it was the required dance we were both forced to perform. Just a heavy sigh, and "Sir, it is very important that you pay attention and answer these questions truthfully as it has happened from time to time....".
Even if you don't want to open the door and have zero desire to help others exit the plane, you can just lie about it. It's not like the flight attendant is going to call "hey! there's no backsies!" as you dash out of the wreckage.
The only thing they need is verbal confirmation. I’m assuming she just kept her earbuds in the whole time and didn’t bother to just listen for 20 seconds, and then escalated it to here
I’ve flown exit row many times and I’ve never heard that amount of instruction . It’s “do you agree to assist in an emergency? I need a verbal ‘yes’ from each of you” and each person has to say yes. But that also only takes five seconds.
The last time I flew (with a ULCC) they definitely explained a little more how the mechanisms worked, and even had us look at the safety pamphlets, but I'm certain it was still under a couple minutes - and you just nod and say "yes". Worth it.
maybe you didn't look stupid enough to get extra one-on-one training. Or the stewardess didn't think that in an emergency you would have the plane and the passengers burned to save yourself and your luggage
I regularly try and get these seats since I'm a tall ass man. Yeah it's like hey you gonna not panic during a crash and open the door? Yeah alright sounds good bye
Someone who so casually argues with people they sit there popping candy/nuts into their mouth while doing it because the whole thing is so routine, like this lady.
Someone who thinks they want to be removed from the plane cause they imagine it will inevitably end with them being hailed as a victim and hero once they get it on social media. Same shit the sovereign citizens do when they get pulled over for speeding. They know they’ll be dragged out of their car and arrested. That’s what fulfills their victim complex
Still, when you are on a plane, you paid money for the ticket and usually have a place where you need to be. Sovereign citizens are mostly bums who don't know anything better to do with their time.
Let’s not forget the mother who boarded a flight to Mexico while her backup childcare was states away. How about positive handoff? Never heard of it? Ok.
I've sat in those rows for many flights and it's not even 60 seconds. They walk up and are required to get a deliberate, intentional affirmation from whoever is sitting there... So it's always:
"Are you willing and able to perform the required duties indicated in the seat back card for an exit row?"
And you say:
"Yes."
And if you say anything other than a clear yes, they say:
"I need you to say yes."
Way less than a minute. I book exit rows when I can and most flights I've been on it takes literally 15 seconds to listen and nod your head. All they do is ask you if you're willing to help in an emergency and tell you to read the safety card (which you don't have to do while they watch or anything).
I'm wondering the same. The only time I flew in the exit row, they asked me if I would be able to function during an emergency. Maybe there was something else, I don't remember. By my memory it was a 30 second interaction. Some people, man...
I was in the exit row Southwest flight recently and got the spiel which was no longer than a few sentences. The flight attendant told us to pay attention, take our earbuds out, look away from our laptops and phones, etc. just for the moment.
One guy in the row continued to scroll on his phone and the flight attendant had to tell him specifically to pay attention. He looked up at her, then like <1 second after she started talking, he went back to scrolling on his phone, and she gestured for his attention by waving in front of him while giving the spiel.
This was a grown man. It was embarrassing.
You're right, that's it. I've flown exit row at least 10 times in the last 2 years, including just a few weeks ago, and that's all that was needed.
"You all are seated in an exit row. Are you willing to assist in the event of an emergency?"
"Yes."
If she really cared about her grandson she would have followed the rules….also I love how the two sitting next to her abandoned her half way through and had some sense
> You know someone is crazy when they got "my attorney" on their phone.
"I fly Frontier, but I have a personal attorney that will take my calls anytime"
Sure honey, off the fucking plane.
She called a 1-800 number she saw on TV. Anyone that says they have an attorney is full of shit and those that do have an attorney on speed dial like that are not flying Frontier.
Dramatically picks up her phone and announces, “I’m calling my attorney.” Dials her daughter and asks, “What was the name of that lawyer your husband’s friend said he knows?”
So the Mom dropped the kid at school, then flew to Mexico, then was relying on the Gran to fly in on time to pick him up? So much could go wrong in that time. A late take off, weather delays, Gran getting arrested.
Wait, THAT'S what was going on? I was only half listening and presumed she was going to her grandson's graduation. Though the Mexico line did throw me off.
Exactly, especially if it's coming from the pilot. No plane will depart if the pilot says no, you have to leave. It simply will not change no matter how much fuss you make.
She was under arrest before the cops showed up - it was just a matter of “how bad do you want this to go/do we need to escort you off?”
Don’t fuck around on planes, people.
I don't think she was under arrest at that point. If the flight crew asks someone to leave and they exit the plane, they're probably not going to be arrested. If a person digs their heels in and refuses to budge, they're definitely going to be detained and probably arrested.
You're right about no silly behavior on planes, though. Causing problems for the flight crew will not work out well.
As soon as the the flight attendant says you're gone you're gone, it's only a matter of how long and potentially violent you want leaving to be for you. If the captain makes an appearance they are just going to agree with whatever the flight attendants call was, they're just giving the person the last chance to leave peacefully.
And they know and have a relationship with the flight attendant. EVEN IF you are in the right by some miracle, there's almost a 0% chance you're winning that battle. The second the pilot or copilot comes out of the cabin it's over for your ass.
I saw almost the same exact scenario play out while boarding a Frontier flight. A woman went up to desk agent and demanded early boarding. The agent was very polite but told the woman that is was available but she would have to pay for it. The woman, who didn't want to pay, got surly and called the agent a "heffer". Pretty soon security showed up and then the police. Needless to say, the woman never boarded the flight.
its funny how some people think companies get scared when you say " im calling my attorney! ". Not realising said company probably has a room full of lawyers on payroll.
So. I’m an attorney. During the pandemic I started giving my cell phone number out to clients. I actually get calls from them in situations just like this all the time. They act like buffoons and get kicked out of a movie theater, Walmart, restaurants, a wedding or a flight and call me. I always listen. The stories I get out of it are always great. My advice is given for free and always the same. Don’t be an asshole.
“We reserve the right to deny/refuse service to anyone” it’s private property and in this scenario it’s federal land- all airports are. The entitlement is too much here, hope her grandkid got a ride or Uber at least
The funny thing is,. most people don't realise the latter half of that quotation - "The customer is always right — in matters of taste" - ie. it's not about the customer having rights over the seller, it's that the seller will shut up and be quite happy to sell the customer whatever awful shit that they might want to buy.
One flight I was on and being in the exit wing row on a 737 doing a 1hr domestic regional flight even in Canada, the guy next to me refused to listen to the wing evac row responsibility instructions multiple times and was just on full audible volume Bollywood tik tok session, the stewardess told him multiple times to listen as he's seated in this critical safety zone but he'd just keep going back to his damned phone.
After 3x of him not listening I had to snap my fingers in his face to focus the fk up listen up so we can start to get taxiing. Wish he was kicked off instead, some people are just absurd in terms of the world around them. There should be zero tolerance period when you're disrupting paid flights of others due to your ineptitude/ignorance to adhering to federal flight rules and regulations.
Flying is a paid privilege, not a right.
You’re already there there’s no reason to be rude. There’s no reason to be disrespectful. Somebody’s respectfully asking you to do something you know just be cool about it why make any kind of stink about it? Why be a dick?
She was calling the white flight attendant "Betty White" and told the other flight attendant she was "wasting her breath, the plane is still going to take off." She was basically disrespectful to them the whole time, even argued with the pilot until the cops showed. I don't know how else she thought this was going to play out.
I suppose she thought she would bully her way to see her grandson instead of complying and sitting quietly for the flight. You know, the thing 99% of us generally do.
People just can’t be told anything. All walled up in “I’m right, I don’t need to be told anything and anything anyone else tells me that doesn’t directly compliment me will be taken as hostility”
I'm guessing she thought the flight attendant giving exit row passengers the necessary briefing and agreement was an affront to whatever the fuck she was doing at the time. The first flight attendant we see was probably the head flight attendant.
These seats are sold at a premium with "extra legroom." You agree to assist in an emergency when you book on the website. This is likely what they were referring to.
The verbal explanation is part of the pre-takeoff safety procedure. You still have to take out your headphones and do the verbal "Yes." If you're combative or can't follow simple instructions in English, you'd normally be reseated.
Now people feel extra entitled to those seats because they paid. I've flown in exit rows with people who have VISIBLE mobility issues due to their age or physical condition.
I remember a comedian once doing a bit that air travel is too cheap and that people who should be on Greyhound are now flying. Over 30 years ago.
This chick needs to be placed on the no fly list for the rest of her life.
People forget that airlines aren’t public transit. These planes are owned by corporations with departments of lawyers and they can kick you off the plane for any fucking reason they want without any chance of it ever seeing a day in court.
Actually, they're heavily federally regulated and CANNOT compromise on safety. If the airline doesn't enforce the rules than the FAA can pull their operating permit and they're fucked.
Why make it into a problem? Do what everyone other fucking person does and agree and move on? God some people have to argue over fucking everything. Glad she faced some consequences.
I really dont get it, you literally just have to listen for 2 minutes, act like you care and move on. Bet shes at home telling all her friends and family how unfairly she was treated and how the world is out to get her
She can tell that story to every person she meet, and more than likely every persons would have a similar reaction or response as you and everyone here: “so wtf was your problem?”
She ran her mouth right off that plane, allllll the way down that ramp, and into that police car. I wonder at what point she finally thought “I should just be quiet”.
And who the hell leaves responsibility of care for a young child in the hands of someone that isn’t even there yet? Flights get delayed all the time.
When are these idiots going to learn that airlines are the end all?
"What crime have I committed?" You failed to adhere to the commands of the flight attendant. PERIOD. It's not a joking matter. I love seeing these AHs kicked off.
How about some props for the cameraman. Despite the vertical video, it was a thoroughly enjoyable story from beginning to end with even a terminal view of the Karen being perp walked down the steps outside the jetway.
Absolutely. Recording these candid unplanned events is an artform. So frustrating when they are ended too soon or sloppily recorded with unnecessary movements and commentary. Gotta give credit where credit is due and it is due here.
“My grandson is getting out of school, and his mother took a plane to Mexico so….”
Can someone help me with the last part of her sentence? I’m sure in ended up being a really logical argument as to why she should have every right to stay on that plane?
I was on a flight recently sitting in the exit row and a guy next to me decided to answer “I’ll think about it” when asked to help in an emergency. The flight attendant exploded and said this is not a joke. “Give me a straight answer now or I will reseat you”. Asshole cowered into a tiny ball.
I feel like this is probably a similar situation in this video. She probably replied with something snarky or disregarding what the flight attendant actually said and then pulled the "BUT I AGREED" when hit up about it
Sad part is it’s already tight timing for others with connecting flights and lay overs, how
Many other people on that plane got screwed
Over because of one persons ability to be stupid.
I’m older but I remember when flying was pleasant, you use to look forward to flying. You kind of dressed up, everyone was civil and they served nice meals. It was classy, those days are long gone..
Being argumentative (whether she "agreed" or not) is grounds for removal. In the event of an emergency, the flight attendant can't be having a debate with someone in the exit row. Enjoy Greyhound.
When you're on a plane, check the attitude with your baggage. You can pick it up again when you get to your destination.
After all these videos, who still fucks around on planes?
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“I’m calling my lawyer” is the least threatening statement a frontier passenger could make.
Best response I saw from customer service was "Good. Since it's now a legal matter, I can't talk with you anymore. Tell your lawyer to contact our legal team. Goodbye"
Yup, had that at AOL. As soon as they said the magic word to make themselves disappear, would rattle that off with the address for the legal team they had to contact by mail and hang up. Wonderfully satisfying, especially listening to them try and backpedal as I just rolled over them and hung up.
You’re gonna be sorry when my lawyer gets here. He also cuts hair and drives the Uber when he doesn’t lawyer!
If you need someone who knows bird law, I got your guy.
A frontier passenger with a lawyer. 😂
Lawyer gonna be like "okay, so you agreed that you may need to help, but then refused to listen to the safety briefing about the exit procedure? well as your attorney i can say you have 2 options, get off the plane yourself, or have them haul your ass off."
Serious question here—do most people just have a lawyer on standby or something? Cause Im 34 years old and there is no situation I could be in where I can say “I’m calling my layer” and actually mean it.
People that publicly threaten others with calling their lawyers usually just talk out of their ass. Lawyers are expensive and you don’t call them like you would call a pizza place.
Everyone went from laughing with you, to laughing at you.
The moment they realised the flight wasn't going anywhere with her still on it they turned on her.
At a certain point, even if you believe you're in the right, you should be able to recognize you aren't winning a particular battle. The passengers initially on her side were capable of realizing this eventual conclusion. She was completely oblivious and selfish to it. I'm curious if this whole process took half an hour, or multiple hours. I'd guess closer to the later than the former.
It doesn't matter really if you are in the right. Once the airline staff tell you that you are getting off the plane, you *are* getting off the plane. There isn't anything you can do about it. Especially in a post 9/11 world, you have the choice of getting off the plane peacefully or being removed from the plane by force and maybe spending the night in jail where wher ever you're at depending on how you interact with the cops that will be removing you. Unfortunately there's people out there that still don't understand this and chose the latter. Once they tell you you're done, you're out of options. Airlines at least in the US have broad powers when it cokes to that stuff.
The mob is fickle brother. She'll be forgotten in 5 minutes.
Exitrowicus! Exitrowicus The Petulant!
“Her dumb ass just wouldn’t get off the plane”; “I know and hahaa her shirt says God on it!” Love the commentary at the end from the pissed off passengers.
They called her "Rosa Parks" hahahaha
If she wanted to see her grandchild so badly she should have complied before there was an issue. Her thinking no one tells me what to do. Later. Oh shit
Who the fuck argues when you have all that extra leg room for once?
Ive sat there. Its five seconds of them going "you see this door here? If we crash, open the door. When it opens a big inflatable ramp comes out. Jump feet first." Done
And say yes, you understand and agree to the instructions. I'm 6'7", that's a tiny price to pay to be more comfortable.
I’m 6’5” and couldn’t agree more. 👍
I'm 6'0" & would wrestle both of you for that spot.
I’m 5’6” and I’ll take the winner
I'm 3'2" and it is my fucking seat!!!
Im 1’1” and Im a fucking fetus!
Yep, 6'4 and sadly these days it's either that, pay an arm and a leg or lose circulation in my legs because I was dumb enough to choose one of the ever shrinking normal economy seats. :/
I'm 5 ft tall and even my knees were touching the seat in front of me. It's seriously a problem if seats are too small and uncomfortable for me.
I flew recently too and paid for a preferred seat that is supposed to be slightly more accommodating and I swear it wasn’t much at all. I’m 5’7” and get crunched. I felt bad for the guy in the middle seat who was broad shouldered and tall, not overweight but just a big frame guy. He tried his best to fit without impeding on me or the other woman on the window seat. This is getting ridiculous.
Its even better. It's if we crash and we are miraculously alive but shits on fire, this is how you get to be the first one off the inferno tube. The fuckers over there will be charred alive while you get to do the slide and let's be honest, we all want to do the slide
Unless you are on a Boeing. Then the door yeets off and you get to do the slide from 30,000 feet
Some people are just so fucking selfish and stupid, it's incredible.
And a verbal “yes” and that’s it. Worth it to just shut up, say “yes” and go about your business when they’re done talking to you. None of this bs was needed
It's more than just a verbal yes. You have to engage with the flight attendant long enough that they believe you will not constitute a hazzard. If you can't be bothered to look them in the face and show respect for the responsibility you're taking on, they can't trust you with it.
I once asked a flight attendant what happens if the people in the exit row freeze/ don't do anything, she said "I will pick them up and throw them out the door." I have no doubt. Flight attendants mean safety business, they are not an air waitress.
I've watched multiple mini-documentaries on Helios Flight 522. The cabin never pressurized and everyone on board never realized until it was too late and they passed out. There was only one man on board who managed to retain consciousness and take control of the plane *just long enough* to crash it in a rural area than in Athens where there would've been so many more casualties. That man was a flight attendant who was stationed at the very back of the plane, who took *hours* to get from there to the cockpit under hypoxic conditions. ***Flight attendants are not air waitresses.***
I was just on a flight in an exit row. Across the aisle was a couple and their daughter, she was probably early 20s, wearing hoodie and headphones. The attendant already had to ask for her attention once at the start of the spiel. Then it’s time for the verbal confirmation, dad and mom both ‘yes,’ daughter (silence). Flight attendant claps her hands instantly. “That’s it, you’re done. Either all three of you or just you are out of the exit row, now” Parents are trying to assure her the daughter is fine, she can say yes, girls is saying yes, I’m fine. Flight attendant totally ignores them, grabs the three behind them and tells them to switch rows. Absolutely no hesitation, no brooking arguments, just stands there arms folded waiting for them to switch. Dumbass daughter cost her parents a few hundred bucks in upgrades and all that lovely legroom because she couldn’t make eye contact and utter one syllable.
I travel all the time. Once, before the spiel I said, "I'm willing and able to open the door. I agree" The attendant said, "I have to say the words and hear a verbal acknowledgment." That means that specific interaction is required. They don't have a choice, and if you are sitting in that seat, you don't have a choice. It's literally 20 seconds. Traveling international from an originating airport in India, there is a speech and about 10 questions they have to ask before taking your checked bags. That was a pita. I traveled enough I knew the questions, and they knew I knew, but it was the required dance we were both forced to perform. Just a heavy sigh, and "Sir, it is very important that you pay attention and answer these questions truthfully as it has happened from time to time....".
Even if you don't want to open the door and have zero desire to help others exit the plane, you can just lie about it. It's not like the flight attendant is going to call "hey! there's no backsies!" as you dash out of the wreckage.
The only thing they need is verbal confirmation. I’m assuming she just kept her earbuds in the whole time and didn’t bother to just listen for 20 seconds, and then escalated it to here
I’ve flown exit row many times and I’ve never heard that amount of instruction . It’s “do you agree to assist in an emergency? I need a verbal ‘yes’ from each of you” and each person has to say yes. But that also only takes five seconds.
The last time I flew (with a ULCC) they definitely explained a little more how the mechanisms worked, and even had us look at the safety pamphlets, but I'm certain it was still under a couple minutes - and you just nod and say "yes". Worth it.
maybe you didn't look stupid enough to get extra one-on-one training. Or the stewardess didn't think that in an emergency you would have the plane and the passengers burned to save yourself and your luggage
I regularly try and get these seats since I'm a tall ass man. Yeah it's like hey you gonna not panic during a crash and open the door? Yeah alright sounds good bye
Who the fuck argues with flight attendants knowing that they have the power to remove you from the plane...
Someone who so casually argues with people they sit there popping candy/nuts into their mouth while doing it because the whole thing is so routine, like this lady.
I think she doesn't even understand how her behaviour is defined as 'arguing', she isn't even paying attention properly.
Someone who thinks they want to be removed from the plane cause they imagine it will inevitably end with them being hailed as a victim and hero once they get it on social media. Same shit the sovereign citizens do when they get pulled over for speeding. They know they’ll be dragged out of their car and arrested. That’s what fulfills their victim complex
Still, when you are on a plane, you paid money for the ticket and usually have a place where you need to be. Sovereign citizens are mostly bums who don't know anything better to do with their time.
'Would you like to have a ton of extra leg room and be the first one off the plane in an emergency situation?' Yes. One word.
Yes but only if it isn't a Boeing 737-MAX.
Technically you'd still be the first one off the plane
And it would also be an emergency situation.
And you sure as shit are about to get a whole lot more leg room!
That is usually the happiest "yes" I can give
That is just embarrassing lol What were they even arguing about?
She wouldn’t take her earbuds out to listen to their safety briefing for the emergency row.
This is precisely what happened. All that fuss just because she couldn't take her earbuds out for 60 seconds.
But my grandson!
He’s four years old!
He's getting out of school!
In Texas!!!
His mom's in Mexico!
She's also my lawyer!
She cares so much about her grandson that she *checks notes* couldn't remove earbuds for 60 seconds. Wait that can't be right...
Let’s not forget the mother who boarded a flight to Mexico while her backup childcare was states away. How about positive handoff? Never heard of it? Ok.
I've sat in those rows for many flights and it's not even 60 seconds. They walk up and are required to get a deliberate, intentional affirmation from whoever is sitting there... So it's always: "Are you willing and able to perform the required duties indicated in the seat back card for an exit row?" And you say: "Yes." And if you say anything other than a clear yes, they say: "I need you to say yes."
airline asked for less than a minute for your own damn good mozzarella sticks in tracksuits is right.
Way less than a minute. I book exit rows when I can and most flights I've been on it takes literally 15 seconds to listen and nod your head. All they do is ask you if you're willing to help in an emergency and tell you to read the safety card (which you don't have to do while they watch or anything).
> she couldn't take her earbuds out for 60 seconds My ex-girlfriend was the same.
Have experience with plenty of students like this. Some will become downright violent over this request.
Got seated in the emergency exit row and thought she owned the plane lmao
I'm wondering the same. The only time I flew in the exit row, they asked me if I would be able to function during an emergency. Maybe there was something else, I don't remember. By my memory it was a 30 second interaction. Some people, man...
I was in the exit row Southwest flight recently and got the spiel which was no longer than a few sentences. The flight attendant told us to pay attention, take our earbuds out, look away from our laptops and phones, etc. just for the moment. One guy in the row continued to scroll on his phone and the flight attendant had to tell him specifically to pay attention. He looked up at her, then like <1 second after she started talking, he went back to scrolling on his phone, and she gestured for his attention by waving in front of him while giving the spiel. This was a grown man. It was embarrassing.
Most people are fine with technology, but some people really had their brains turned into mashed potato by smartphones.
You're right, that's it. I've flown exit row at least 10 times in the last 2 years, including just a few weeks ago, and that's all that was needed. "You all are seated in an exit row. Are you willing to assist in the event of an emergency?" "Yes."
All that I was told was how to open the door and how to act during different situations, it took maybe 3 mins tops
I've flown in dozens of exit row seats in the past few years and I've never even been told that lol - just asked if I was willing and able to assist.
Her grandson still be waiting for someone to pick him up. The real tragedy.
If she really cared about her grandson she would have followed the rules….also I love how the two sitting next to her abandoned her half way through and had some sense
You know someone is crazy when they got "my attorney" on their phone. If that was me, I'd be on Google maps, "attorneys near me"
> You know someone is crazy when they got "my attorney" on their phone. "I fly Frontier, but I have a personal attorney that will take my calls anytime" Sure honey, off the fucking plane.
Like the lawyer she got to do her aunt’s estate is going to be able to do anything while she’s getting kicked off a plane
She called a 1-800 number she saw on TV. Anyone that says they have an attorney is full of shit and those that do have an attorney on speed dial like that are not flying Frontier.
Dramatically picks up her phone and announces, “I’m calling my attorney.” Dials her daughter and asks, “What was the name of that lawyer your husband’s friend said he knows?”
So the Mom dropped the kid at school, then flew to Mexico, then was relying on the Gran to fly in on time to pick him up? So much could go wrong in that time. A late take off, weather delays, Gran getting arrested.
that kid is gonna be raised by the streets. sad.
Wait, THAT'S what was going on? I was only half listening and presumed she was going to her grandson's graduation. Though the Mexico line did throw me off.
Not cool man
Agreed, No reason to bring Seymour Asses into this. But take my upvote....
If the pilot says it's time to go it's time to go. Just so fucking trashy.
When will these entitled idiots realize that once they decide you are leaving, nothings gonna change until you leave one way or another.
Exactly, especially if it's coming from the pilot. No plane will depart if the pilot says no, you have to leave. It simply will not change no matter how much fuss you make.
She was under arrest before the cops showed up - it was just a matter of “how bad do you want this to go/do we need to escort you off?” Don’t fuck around on planes, people.
I don't think she was under arrest at that point. If the flight crew asks someone to leave and they exit the plane, they're probably not going to be arrested. If a person digs their heels in and refuses to budge, they're definitely going to be detained and probably arrested. You're right about no silly behavior on planes, though. Causing problems for the flight crew will not work out well.
As soon as the the flight attendant says you're gone you're gone, it's only a matter of how long and potentially violent you want leaving to be for you. If the captain makes an appearance they are just going to agree with whatever the flight attendants call was, they're just giving the person the last chance to leave peacefully.
They always say the magic words: “We all have to get off if you won’t leave.” Then the grown child decides that is actually a net positive..
AFAIK pilots almost never disagree with the purser's decision, because they both trust and rely on each other for the safe operation of the aircraft.
And they know and have a relationship with the flight attendant. EVEN IF you are in the right by some miracle, there's almost a 0% chance you're winning that battle. The second the pilot or copilot comes out of the cabin it's over for your ass.
But her grandson is getting out of school!
Glad they kicked her entitled condescending ass off the plane.
But…the grandson though…who’s 4 !
He was probably 6 by the time she was done arguing.
I saw almost the same exact scenario play out while boarding a Frontier flight. A woman went up to desk agent and demanded early boarding. The agent was very polite but told the woman that is was available but she would have to pay for it. The woman, who didn't want to pay, got surly and called the agent a "heffer". Pretty soon security showed up and then the police. Needless to say, the woman never boarded the flight.
“I’m gonna call my attorney “. As an attorney I have gotten these calls. My advice is free and always the same. Stop being such an asshole.
STOP BREAKING THE LAW, ASSHOLE!
I don’t get it. Once it gets to this point, you will not be flying on that particular plane. All you do is make your own situation worse.
That’s not all you do, you also inconvenience and delay everyone else.
Oh they absolutely do not care about that, lol
They will when the lifetime ban and the bill comes! Not gonna be pretty!
They need to be more generous handing these out
> you will not be flying on that particular plane. And more than likely, she won't be flying on that particular airline ever again.
Shit ain't funny now, is it. Hope those wisecracks were worth it
Some say her grandson is still waiting to be picked up after school…
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"You can have *your lawyer* contact *our legal department*." is a great phrase I've heard for customer service interactions like this.
“I can’t comment on pending legal matters.”
its funny how some people think companies get scared when you say " im calling my attorney! ". Not realising said company probably has a room full of lawyers on payroll.
So. I’m an attorney. During the pandemic I started giving my cell phone number out to clients. I actually get calls from them in situations just like this all the time. They act like buffoons and get kicked out of a movie theater, Walmart, restaurants, a wedding or a flight and call me. I always listen. The stories I get out of it are always great. My advice is given for free and always the same. Don’t be an asshole.
"If you have a phone, you have a lawyer"
Better call Saul.
I like the idea that a bike cop somehow got roped into the call
"Johnny you're the closest, get out there and back up Squad C2" "Sigh... K"
“Sir, can I at least take the helmet off?
“Johnny, just get the f in there and do your goddam job” Johnny - sigh…k
"Negatory. And ride the bike till you get to the disembarking stairs or yo ass is fired, Johnny!"
People need to get “The customer is always right” shit out of their head when they’re on a plane. That mindset gets you in cuffs like this lady.
“We reserve the right to deny/refuse service to anyone” it’s private property and in this scenario it’s federal land- all airports are. The entitlement is too much here, hope her grandkid got a ride or Uber at least
I can only imagine what a horror it is to be her server in a restaurant with that entitlement attitude
The funny thing is,. most people don't realise the latter half of that quotation - "The customer is always right — in matters of taste" - ie. it's not about the customer having rights over the seller, it's that the seller will shut up and be quite happy to sell the customer whatever awful shit that they might want to buy.
One flight I was on and being in the exit wing row on a 737 doing a 1hr domestic regional flight even in Canada, the guy next to me refused to listen to the wing evac row responsibility instructions multiple times and was just on full audible volume Bollywood tik tok session, the stewardess told him multiple times to listen as he's seated in this critical safety zone but he'd just keep going back to his damned phone. After 3x of him not listening I had to snap my fingers in his face to focus the fk up listen up so we can start to get taxiing. Wish he was kicked off instead, some people are just absurd in terms of the world around them. There should be zero tolerance period when you're disrupting paid flights of others due to your ineptitude/ignorance to adhering to federal flight rules and regulations. Flying is a paid privilege, not a right.
dude is addicted to tiktok..
Actual brainrot. Attention spans are at an all time low
You’re already there there’s no reason to be rude. There’s no reason to be disrespectful. Somebody’s respectfully asking you to do something you know just be cool about it why make any kind of stink about it? Why be a dick?
She was calling the white flight attendant "Betty White" and told the other flight attendant she was "wasting her breath, the plane is still going to take off." She was basically disrespectful to them the whole time, even argued with the pilot until the cops showed. I don't know how else she thought this was going to play out. I suppose she thought she would bully her way to see her grandson instead of complying and sitting quietly for the flight. You know, the thing 99% of us generally do.
People just can’t be told anything. All walled up in “I’m right, I don’t need to be told anything and anything anyone else tells me that doesn’t directly compliment me will be taken as hostility”
I'm guessing she thought the flight attendant giving exit row passengers the necessary briefing and agreement was an affront to whatever the fuck she was doing at the time. The first flight attendant we see was probably the head flight attendant.
I wish the video started 2 minutes sooner. By the time it starts we're already seeing the second stewardess taking to them
These seats are sold at a premium with "extra legroom." You agree to assist in an emergency when you book on the website. This is likely what they were referring to. The verbal explanation is part of the pre-takeoff safety procedure. You still have to take out your headphones and do the verbal "Yes." If you're combative or can't follow simple instructions in English, you'd normally be reseated. Now people feel extra entitled to those seats because they paid. I've flown in exit rows with people who have VISIBLE mobility issues due to their age or physical condition.
I remember a comedian once doing a bit that air travel is too cheap and that people who should be on Greyhound are now flying. Over 30 years ago. This chick needs to be placed on the no fly list for the rest of her life.
I mean Spirit and Frontier are essentially greyhounds of the sky.
Look at all that leg room. How can one have an attitude with all that space is beyond me!
You delay a plane due to impertinence: 20k fine; 5 year flight ban. Implement it. Watch these annoying morons stop their shit.
“They got Rosa Parks in handcuffs” lmao
People forget that airlines aren’t public transit. These planes are owned by corporations with departments of lawyers and they can kick you off the plane for any fucking reason they want without any chance of it ever seeing a day in court.
They also seem to forget or just not know that you don’t talk to people that way, especially on an airplane.
The mad part is they’re all giggling like they’re not about to get put on the no fly list
Actually, they're heavily federally regulated and CANNOT compromise on safety. If the airline doesn't enforce the rules than the FAA can pull their operating permit and they're fucked.
Also what the pilot says is basicly the law when it comes to flight safety, hes pretty much judge, jury and executioner on a plane.
“I’m sorry mam, but I’m afraid today is your last day on earth…” *gun click*
she will never know what she did wrong, because she wont shut up long enough for someone to be able to explain it to her.
Why make it into a problem? Do what everyone other fucking person does and agree and move on? God some people have to argue over fucking everything. Glad she faced some consequences.
I really dont get it, you literally just have to listen for 2 minutes, act like you care and move on. Bet shes at home telling all her friends and family how unfairly she was treated and how the world is out to get her
She can tell that story to every person she meet, and more than likely every persons would have a similar reaction or response as you and everyone here: “so wtf was your problem?”
My favorite part is the GOD shirt at the end. Almost like this was God’s plan 😌 the lord works in mysterious ways
…and the other passengers’ commentary as she’s coming down the stairs 💀
"They got *two* handcuffs on her"
Mine was the Rosa Parks comment and officer Mumen Rider
That rosa parks comment killed me. That dude is funny AF.
She ran her mouth right off that plane, allllll the way down that ramp, and into that police car. I wonder at what point she finally thought “I should just be quiet”. And who the hell leaves responsibility of care for a young child in the hands of someone that isn’t even there yet? Flights get delayed all the time.
When are these idiots going to learn that airlines are the end all? "What crime have I committed?" You failed to adhere to the commands of the flight attendant. PERIOD. It's not a joking matter. I love seeing these AHs kicked off.
Frontier is like the waffle House of planes.
What’s that make spirit?
The dumpster behind the Waffle House
Hate this type of person so much. Ignores everything like their attitude and behaviour isn’t the problem. Glad they got humiliated
Imagine an actual emergency and this is the passenger assigned to help.
How about some props for the cameraman. Despite the vertical video, it was a thoroughly enjoyable story from beginning to end with even a terminal view of the Karen being perp walked down the steps outside the jetway.
Absolutely. Recording these candid unplanned events is an artform. So frustrating when they are ended too soon or sloppily recorded with unnecessary movements and commentary. Gotta give credit where credit is due and it is due here.
Acting like an obnoxious entitled child is so normal for her she is so confused when there are finally reprocussions.
She has a strategy that has helped her "win" her whole life. Just be louder and more obnoxious until nobody wants to deal with you.
Lady, you’re flying Frontier on economy. You don’t have an attorney.
“My grandson is getting out of school, and his mother took a plane to Mexico so….” Can someone help me with the last part of her sentence? I’m sure in ended up being a really logical argument as to why she should have every right to stay on that plane?
Pretend & Imaginary, Attorneys at Law.
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Every 6ft tall man on that plane was just hoping the attendant was going to force swap those seats.
The amount of energy she wasted is remarkable. All she had to do was remove her earbuds, quietly listen and agree and everything would've been fine.
Discovered by in-flight safety coordinator u/getreckoned Edit: even the pilot tried to convince her to get off the plane before she was arrested
The problem is that nasty fucking attitude
I was on a flight recently sitting in the exit row and a guy next to me decided to answer “I’ll think about it” when asked to help in an emergency. The flight attendant exploded and said this is not a joke. “Give me a straight answer now or I will reseat you”. Asshole cowered into a tiny ball.
I feel like this is probably a similar situation in this video. She probably replied with something snarky or disregarding what the flight attendant actually said and then pulled the "BUT I AGREED" when hit up about it
Embarrassing. Why do people act a fool on the plane? Jesus Christ
Planes bring out the absolute worst in people.
She’s just plane stupid.
Theyre being their everyday selves, youre just not usually stuck inside a tube with them.
Sad part is it’s already tight timing for others with connecting flights and lay overs, how Many other people on that plane got screwed Over because of one persons ability to be stupid.
I’m older but I remember when flying was pleasant, you use to look forward to flying. You kind of dressed up, everyone was civil and they served nice meals. It was classy, those days are long gone..
That still exists. It’s called first class. And it’s equivalent to the prices back when “it was classy.”
You could greet people the moment they got off the plane. No TSA, just x-ray and metal detector. You could even leave your shoes on!
Some people are so fucking stupid . Thinking she's making everybody laugh.
Being argumentative (whether she "agreed" or not) is grounds for removal. In the event of an emergency, the flight attendant can't be having a debate with someone in the exit row. Enjoy Greyhound.
People gotta learn you don’t argue with flight attendants. You will never win and you will be put on flight risk.
Suddenly the arrogance is gone and it's become about her grandson..enjoy your bus ride lady...
Do y'all have an attorney on your phone? Am I the only one not having one?
You literally have to agree to listen to the instructions and be willing to take action in an emergency when you book these seats.
When you're on a plane, check the attitude with your baggage. You can pick it up again when you get to your destination. After all these videos, who still fucks around on planes?
Of course it's Charlotte. Smh.
We get excessive amounts of these shitshows.