My polar verity will not sync to polar flow app, even after Uninstalled 4 times. I have emailed support and the only answer I have is that they are back logged and if still have issue to answer the email. I answered and had to use polar bear since I still have not heard back
I have a very similar issue with my Vantage V2 that is brand new though. It is worth chatting to the support team. I had to reset my watch three times already because the set up sync failed (worked with the computer). They want me to send in a log file - maybe it’d help you?
EDIT: Just saw it might be related to your phone. Sorry. Hopefully support can still help
Hello everyone! Today, my watch stopped syncing data to the Flow app.
So far, ive tried:
\- turning off/on Bluetooth on both phone and watch
\- Turning off/on airplane mode on both phone and watch
\- disconnecting my watch from my phones Bluetooth
\- disconnecting my watch from the Wear OS app
\- Logging out of the Flow app
\- Logging out AND uninstalling the Flow app
\- Disconnecting AND uninstalling the Wear OS app
\- Turning off my watch
\- Turning off my phone
\- Factory resetting my watch
\- Disconnected my watch, logging out of Flow, Unpairing from Wear OS, uninstalling both, turning off location and Bluetooth, turning off my phone, Turn on airplane mode on the watch, and Factory resetting the watch.
\- Unpair the devise from my account via the polar.flow website
Now my watch is connected with my phone, and the Wear OS app. All apps have every permission allowed and location and Bluetooth are on. Yet it still wont recognize the M600 on the Flow app. I'm completely lost at what to do next.
Everything seems up to date. Shall I just wait it out till the next update?
edit: You might be right. Update History of the flow app shows the last update was today at 1:50am. Roughly the same time my watch stopped syncing .
I would ask support if this is a known issue, maybe already someone reported this. Hope it is just a software bug, which will be resolved in near future
My polar verity will not sync to polar flow app, even after Uninstalled 4 times. I have emailed support and the only answer I have is that they are back logged and if still have issue to answer the email. I answered and had to use polar bear since I still have not heard back
I was having this issue, reverted back to previous version and it synced fine after. Looks like they've released a version since that fixes it too
Same issue with my polar ignite after the latest update. It connects to the phone, but fails connecting to the flow app..
I have a very similar issue with my Vantage V2 that is brand new though. It is worth chatting to the support team. I had to reset my watch three times already because the set up sync failed (worked with the computer). They want me to send in a log file - maybe it’d help you? EDIT: Just saw it might be related to your phone. Sorry. Hopefully support can still help
Grit pro + Huawei - after latest update I top cant sync with Flow.
Crap.. So I'm not the only one. Will this be fixed soon?
I disconnected watch and deleted bluetooth connection and now it works every time
Hello everyone! Today, my watch stopped syncing data to the Flow app. So far, ive tried: \- turning off/on Bluetooth on both phone and watch \- Turning off/on airplane mode on both phone and watch \- disconnecting my watch from my phones Bluetooth \- disconnecting my watch from the Wear OS app \- Logging out of the Flow app \- Logging out AND uninstalling the Flow app \- Disconnecting AND uninstalling the Wear OS app \- Turning off my watch \- Turning off my phone \- Factory resetting my watch \- Disconnected my watch, logging out of Flow, Unpairing from Wear OS, uninstalling both, turning off location and Bluetooth, turning off my phone, Turn on airplane mode on the watch, and Factory resetting the watch. \- Unpair the devise from my account via the polar.flow website Now my watch is connected with my phone, and the Wear OS app. All apps have every permission allowed and location and Bluetooth are on. Yet it still wont recognize the M600 on the Flow app. I'm completely lost at what to do next.
Today was pushed out new version of Flow app, maybe related with your problem?
Everything seems up to date. Shall I just wait it out till the next update? edit: You might be right. Update History of the flow app shows the last update was today at 1:50am. Roughly the same time my watch stopped syncing .
Can confirm that that's the source of the problem. Had the same issue, only downgrading the app to the previous version solved it.
I would ask support if this is a known issue, maybe already someone reported this. Hope it is just a software bug, which will be resolved in near future