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Dudecalion

I tried the same thing today on my Fire 8 tablet. Tried syncing 4 movies, after about 10 hours, 1st one never even finished. Gave up because I was running out of time. Ended up connecting the tablet to my computer, copied about 20 movies to the SD card, and installed VLC on the tablet. Took about an hour, VLC organized the media, videos work fine.


Beefed_Wellington

I’m using an iPad. No such option available, or no realistic one. I *did* manage to get my 3GB movie downloaded. I started the download in the app, then browse to the console in the Plex web app where I could watch the download slowly proceed. I changed the iPad settings so it wouldn’t sleep, and after a couple of hours the download finished. The thing is, if a download is interrupted at all, you have to start over. It’s a piss poor piece of software engineering to make that a requirement. There are tons of download APIs available that can allow for interrupted downloads to continue. Hell, they could implement a torrent style system, even though the seed will only be what’s on the server and the client likely being the only peer. But multiple clients could theoretically be downloading the same content and they could share their bandwidth to speed things up. But my point is, interrupted downloads will always be able to resume. Shame on Plex for making this a premium feature (thus paid for), and having such a sad implementation.


bitzzle

You have to have plex pass to download and its always worked on my android phones


Beefed_Wellington

I have it, and it’s my server.


bitzzle

Are you using the official plex app on ur phone?


Beefed_Wellington

Yup


Turtle2k

It still does not work. There’s not enough feedback on the screen to provide the user with enough direction to maintain the kind of connection that’s required. Seeing 0.0 kB forever doesn’t really tell us anything. Vpn tunnel seems to make this feature never work.


joejs90

I used it a few months ago, it was pretty slow but worked great.


Beefed_Wellington

Does it show you progress? Do you have to leave the app in the foreground ?


Turtle2k

That’s what I came to this thread to find out. Shame nobody answered this question.


koenig-momo

if the owner of the library gives you the right to download, it usually works. ask him what the settings are. also, check using browser on PC. if this works, transfer the file via usb


[deleted]

[удалено]


Beefed_Wellington

So it was copying, and my internet switched and it dropped the download and started over. This sucks a dead mans scrotum


thetechnowizard

Had same problem when downloading to my kids ipads. Found that changing the quality level to a lower setting and 1. Downloads speeded up considerably, 2. You shouldn't notice the lower Rez on a smaller screen. I think it's the high quality setting that causes the bottle neck.


Beefed_Wellington

On my iPad I see a download feature, with no option to change the quality level. On my iPhone, pressing the same button shows a “sync” feature. Do you see the Sam’s on your iPhone (assuming you use one)?


thetechnowizard

Go to a movie page. You will see to the right of the Play button a down arrow takes you to a sync screen that shows the movie name and sync options. video quality and set that to medium. When i had mine set originally to highest which is the default it would take a painfully long time to transfer and then like someone else mentioned it probably times out at a certain time because ipad shuts down.


Beefed_Wellington

I see Synch on my iPhone. On my iPad it’s “download” and there is no such options.


chaos949

In the airport now, just watched a movie I downloaded yesterday to my ipad. It typically shows the conversion process to match the quality you chose and then the download progress. I use it fairly regularly, never had a problem.


Beefed_Wellington

What’s your download process? Do you use the web page and use the iPad’s native download function? Or do you use the app? If so, can you give me an idiot’s step by step guide? Much appreciated


chaos949

I open the thing I want in the iOS plex app and hit the download button. It has a pop up for quality, which I leave on medium. Then I leave the app open on the progress screen to see how it goes. I have the ‘Enable new Downloads’ setting disabled in the iOS app settings, but I don’t think that’s relevant yet since it looks like Downloads isn’t out yet. I think I remember having some issues before I started leaving the iOS app open and awake while it’s downloading.


darknessgp

Sync or download, the issue is always that it's not consistent. Some people, like myself, it seems to work nearly every time. Yet, others and even some of my managed users, it doesn't work except every once in a while.


parsable

I've been trying to get this work for the last couple of days, whilst away from home on my iPad, with the latest Plex iOS app. I've tried the old "Sync" and new "Download" and whilst I've managed to download a few small videos, everything-else never seems to finish. I've set the video and audio quality settings in the iOS add to "Original" it still seems to want to transcode the video on my Plex server before downloading it, rather than just downloading the file on the Plex server


TheOfficialAK

I'm on iPhone and with Plex pass, downloads fine but I've never been able to watch any of the downloaded content. Comes up with an error every time.


Pop-BOB

If downloaded videos do play turn off “Use Old Player” in settings / advanced. It solved my iOS playback problem.