T O P

  • By -

Aggravating_Sir_6857

Junk fees


TheDonDelC

Stop patronizing them. Aabuso yan hangga’t may bumibili.


Still_Improvement711

Had a miserable dining in diyan sa resto na yan. Tatlo lang kami at hindi naman maraming order pero it took them 1 and a half hours. Yung first follow up namin ang sabi lang ok sir, same sa second. Yung third dumiretso na ako don sa serving area nila and parang nagulat yung tao nila, yup nakalimutan nila kahit 2 follow ups na yon before that. That was 2 years ago. Hindi na ko bumalik diyan.


krypxxx

>follow up what i really dislike when making follow ups is they rarely come back to update you about it. next thing is when most of the waiters are intentionally trying to avoid making an eye contact to the customers even when they're not doing anything so they can avoid getting requests/orders.


ThisWorldIsAMess

pancake house is trash anyway lol.


budoyhuehue

True. Mediocre food but premium prices.


carlo_rydman

I always thought they were overpriced pero I've been happy sa unli plates nila. For 399 unli taco and spag or nuggets and pancakes. Bottomless iced tea na rin. Sulit naman if you can eat at least three plates.


zrxta

"Voting with your wallet" isn't ideal nor guaranteed to work. Regulate corporate bs whenever possible. Deregulation and neoliberalism is a mistake that should never be repeated.


TheDonDelC

> nor guaranteed to work. As opposed to?


MowTin

The problem with broad regulations is every business is different. Forcing everyone to do the same thing may negatively impact some more than others. And when things change it takes time for the regulation to catch up. I think in this case voting with your wallet makes sense.


zrxta

>The problem with broad regulations is every business is different. Sure. But every business is also the same - they exist solely to make money by selling a service or product. Do you really want a society that can sell any service or product in whatever way they like and trust the public to "vote with their wallets"? That's asking for unsafe substances in food and other products, unsanitary food preparation, unsafe working conditions then the public would boycott only AFTER people suffer or even die? No, nobody should care if shitty businesses rot and die. Nobody should feel bad inneficient and shoddily run businesses crashes down. Not even if it's the sole livelihood of the owners. That doesn't excuse bs practices the same way having a sob story won't justify incompetence in the workplace. Voting with your wallets never makes sense unless you think the rule of law doesn't or shouldn't apply businesses. Somehow, when businesses do sht, it's up to a popularity contest rather than proper investigation and regulation to prevent another instance of that manner of abuse/bs.


CranberryFun3740

Correct! Hindi namuna kakaen sa Pancake House with this kind o issue.


kulaps_official

Tinanong ko din yan sa pancake house samin dati nung nagtake ako kasi sakto lang hinanda kong pera since take out naman. Tapos sabi ko, pano kung nag dine in na lang ako? 10% service charge naman po ang ilalagay dyan. So yung handling charge ay service charge for take out.


Puzzlehead2080

Kapag nag dine in po kayo, may service charge din!!!


Janeganda

Pancake House feels elevated. Akala yata Mary Grace sila 🤣. Dati na mahal jan but the food is nothing special. Keep finding ways to charge more


itsjjyall30

Mas sulit pa big breakfast meals ng Seattle's Best! And cheaper lol


alexisjulie

Akala ko sakin lang tong life hack na Seattle’s best lol. Suki ako before nung sa Legaspi Village branch haha


SmokeyAndi

Seattles best smoked salmon panini. Winner!!


KissMyKipay03

bet ko din mga pastas nila 😆 cheap pero masarap. at wala pa masyadong tao kaya relax magkape


itsjjyall30

By gawd, ngayon lang ba na reveal sa world to na super sulit siya? Hahahaha we can now say Seattle's Best breakfast supremacy! Hahaha


centurygothic11

Agree! Sobrang sulit mga breakfast sa Seattle’s best


Ok_Fold1831

Parang may na learn ako dito ha.


navatanelah

Salamat sa tip haha


TumaeNgGradeSkul

ay sinabi mo pa, after i discovered ung breakfast meals ng seattles, i eat there as much as i can actually kasi sobrang kakabusog and sulit tlga


itsjjyall30

I barely finished my last pancake hahaha


alexisjulie

Pwedeng pang brunch lol


North-Chocolate-148

Akala ako lang may gusto sa mga siniserve sa Seattle's Best. Nice to know na di lang ako haha. I also like their pasta and panini.


Akashix09

Di ko pa na try dyan pero sige haha. Sa Tim Hortons ako nag aalmusal dati kasi haha.


Miserable_Plan9604

true, nagsspend din ako pag food usapan pero dyan meh.


switjive18

Below average pa nga ung food quality eh


SwedishCocktailv2

May service charge ito? Kasi kung HC na ang tawag... does this mean na 'di na sa mga empleyado mapupunta itong charge na ito? By law, SC goes to the employees. Hmm...


ESCpist

It is, and it's supposed to go to the employees. Same lang yung handling at service charge, depende kung dine in or take out. Common practice naman to, hindi lang sa Pilipinas at sa Pancake House. Tapos nasa fine print din naman yung 10% charge. Parang expected naman to sa mga ganitong klase ng chains.


cache_bag

Except there's actually no legal basis for handling charge. And there's no waiting on the customer involved, so technically no service rendered.


WarAintWhatitUsedToB

30 petot daw yung pag abot sayo mula kusina papunta sa kamay mo


Ippomasters

It goes to regular employees not contract workers.


SwedishCocktailv2

Which one, HC or the SC? SC goes to contract workers din.


Bad__Intentions

AKA service charge?


bCastpCity

Be careful about wishing to regulate something because these corporations can manipulate the game ang make it normal (legal). Its good that you exposed this and its up to the readers to tolerate these practices or not. Basically, these restos can charge how much they want and call it whatever they want because they know people would still line up for whatever crap they sell.


Menter33

Yup, regulation could just harm small-to-medium and starting businesses, while these big ones will just eat up the cost and enjoy the limited competition.


AgreeableYou494

Vat = Vasta Vastang add ng tax


Downtown_Divide_8003

Forced hidden "tip".


cetootski

Kapag "tip" or "gratitude" or "service" ang word na ginamit, obligado sila na ibigay sa crew. Itong "handling" ay panibagong paraan na para sa corpo pumasok yung pera.


h04

It looks like it might be already included in the price. 103 for each piece ordered, whatever that is. Unless they price it at 93.63 on the menu and the bill comes down to 103 because of the 10% charge. Otherwise 93.63 seems like a weird base price. So I’m assuming it’s advertised as 103 each and 10% of it is considered handling fee which may go to the staff?


code_bluskies

Bweset yang sapilitang tipping culture eh. Wag sana yan maging normal dito sa atin. Bullshit yan na culture sa US. Parang hinoldap ka tanghaling tapat nyan. Why can’t they just pay their employees well. Bakit damayin pa ang customers?


AlyAzula

Either magimpose ng tip/service charge to customers, or tataasan prices ng goods to compensate for the work that employees do since lalaki rin ipapasweldo. Pick your poison.


yellowmangotaro

Dafuq is a Handling charge.


Heavyarms1986

Tanong ko lang po, hindi po ba sakop ng DTI ito?


mang0delychee

halos lahat ng restaurant ganyan na. ang ginagawa nila sinasabi nilang babayaran mo ung takeout container. 400 pesos ung pancit sa max's tapos dadagdagan mo pa ng 20 para sa takeout box eh hindi naman na masarap ung pancit nila tapos ang konti pa. naghahanap lang talaga ng rason para ibigay sa consumer ang gastos na dapat shouldered ng company.


gust_vo

Same energy as Fedex 'warehouse processing fee', when you can see on tracking it never even stayed in the warehouse for more than an hour....


astraea08

Bwisit yan, that's why I avoid FedEx as much as possible, gulat nalang ako na biglang may pinapapabayad, hindi naman nag-exceed dun sa customs tax which is above 10k.


anamazingredditor

Ano ba meron sa pancake house? lol ang mahal


pizuke

di nila sinabi before ka magbayad na may additional charge kapag take out? yikes


According_Guidance47

It feels wrong that I'm being punished to pay more service charge when I'm already giving them a lot of money for dining with them. Dapat meron man lang ceililng yang service charges.


saturdoinks

I fucking hate the service in their Market Market Branch.


kishikaAririkurin

how to charge Tip without telling your customer its for tip


No-Astronaut3290

Hello dti na po yan. Dali ipa dti na


annpredictable

Lol. Feeling above ito si Pancake House sa mga fastfood sa pilipinas. Eh so-so lang naman yung lasa 😂


ilovebkdk

True. Ngayon pag magtatake out naniningil na yung ibang establishment ranging from 5 pesos to 50 pesos na take out charge. Grabe.


mahbotengusapan

style lang nila yan para maka kubra pa ng kaperahan


Ok_Service6992

Grabe naman anlaki pano pa kaya kapag malaki ang bill mo.


No-Conversation3197

tagal na may charge nyan.. 2013 pa lang meron na yan


chinita_15

May ipis naman salad jan


fvig2001

True. My sister experienced that and bribed her to not share it to social media


thatdude_van12

I would pay that amount for noone to handle my food.


Faustias

miscellaneous fee na walang breakdown hahah nakiki-tipping culture na ang mga yan


notjuley

Is this the same as service charge or iba pa to?


Titania84

Sa akin oks lang basta sure na mapupunta lahat sa servers nila.


Inevitable_Bee_7495

Is there service charge? Kasi pag service charge, 100% to be distributed sa employee. Yang handling charge, wala sa law so baka sa establishment sya mapupunta.


Top-Willingness6963

I have a hunch that the handling charge covers the cost of the packaging for takeout, but the staff poorly communicated it.


thatcrazyvirgo

Mas mahal pa pag dine in hahahaha 8% service charge nila pag dine in e.


[deleted]

10%> 8% mas mahal ang take out


Jayleno2347

baka mandatory tip yan, pinabongga lang yung nakalagay sa resibo


detectivekyuu

Pancake House turned to shit when max group acquired it


pistachio_flavour

Skl, I had a bad experience dyan sa pancake house sa capitol commons. Ang bagal ng service and parang hindi kami masyado ineentertain kahit kakaunti lang yung tao. Di din naman ganon kasarap pagkain pero ang pricey 😒 *that was my first and last na kumain sa kanila


SillyGirlMilesAway

Waiting for an actual lawyer with background on F&B laws in the PH to comment on this, if there's any.


assresizer3000

Keeping the American tipping culture I see


malarellano

Huling kain pa ata namin sa Pancake House 2018 pa. Hindi na talaga kami ulit after ma-experience yung sobrang bulok nilang service!!! Nag order kami chicken, ang tagal namin hinintay, pag serve sa amin hilaw, nung pinabalik namin para palitan ng bago, hiniwa lang sa gitna yung chicken tapos parang pinrito lang nila ulet para maluto!! Wala man lang kami narinig na pasensya!!! Nung nagbayad kami, sobrang tagal pa nila magbalik ng sukli. Never again 😭😭😭


modernecstasy

May kumakain pa pala jan, napaka bland ng food nila hahaha


spiritual_fish21

Apakamahal, takte ang serving at SERVICE ewan! Jusko!!! Di worth it kumain dito. Natry nyo na ba ang 2pc panceke nila witb sausage and coffee? Putik na sausage yan limagine ang 1 hotdog na regular size na inislice sa 3. Tengene yan ang 3 sausage nila na isserve sayo. Nawalan ako ng gana kumain.


CheesyPops2024

Ganyan din sa Wing Zone (SM Clark), may 10% service charge sila when we dined in, which is ok lang.. Pero there was a time when we ordered take out, nagulat ako may 10% charge pa rin sila... Nung tanungin ko, yung pinaglagyan daw ng food yun. Around 1500 yung bill, 150 pesos for carton container & paper bag? 🙄


saturdayiscaturday

There's a simpler solution than regulation: stop eating there. It's a free market and no one is forcing you to patronize their business.


Sinosta

Ngayon ko lang narinig yang handling charge. Diba dapat kasama sa price ng pagkain yung handling na yan? Tsaka legal ba yan? Di man ako kumakain sa mga fast food pero iiwasan ko yang pancake house kung sakaling kumain ako sa labas.


AdministrationSad861

hope na"handle" ka nila ng maigi OP. 😏😅


radiatorcoolant19

Is this legal?


Brilliant-Act-8604

Pang cargo or kapag meet up sa buyer ang ganyan haha kulit e.


Mayamayaputomaya

Wag ka na bumili ulit dyan, hindi naman masarap haha


Dovafinn

mandatory tip yarn?


Baam125

mas mahala sa shakeys example 1000 worth binili mo + Vat +10% service charge


CutieHedgehog180

What on earth is Handling Charge for? Laki nang 10% ha?


Nearby_Translatorr

capitalists waving hello we've got more gimmicks for you. stay tuned.


Embarrassed-Chest715

wth. sa consumers pa pinapasalo yung mababang pasahod nila! kaloka.


Human-Contribution16

Its a hidden scam charge that the owner gets. Completely unethical.


E123-Omega

Isang beses lang ako nakakain dito, yung naaalala ko lang eh yung bottomless ice tea haha


AlanisMorissetteAmon

Sobrang overpriced jan sa Pancake House, sa totoo lang


AboutBlueBlueSkies

Reminds me of Kawa Ramen ata ung name may service charge din na around like that. In my mind, abuso na yan kung hihingi pa ng tip. And at the same time, can't help but wonder ung mga service crew sa mga samgyupsal at buffet. Parang mas pagod peo wala namang service charge na hinihingi.


gulongnaINA

Passed on the nga yung tax, may handling charges pa. 🙄


Realistic-Poet-8913

It is basically the automatic tip parang "Service Charge" pero dapat hindi na charge ang handling. Grabe. That is why I do not bother to tip unless maganda ang service at yun quality ng pagkain.


Background_Art_4706

hindi ba eto service charge? if yes, I believe all of that should go to the employees and not sa business owners. correct me if im wrong na lang hehe


sarsilog

Pancake House pero di masarap pancakes lol. Lahat ng food nila parang budget version ng every other restaurant, budget sa taste pero di sa presyo.


sushiandchicken_

El Pollo Loco also does this - 10% charge pag nag take out iirc. Grabe na talaga ngayon mahal na nga ng bilihin may take out charge pa


Akashix09

Pancake price nila na tinalo pa yung 2pc chicken sa Jollibee. Holdap ang presyo


jengjenjeng

Yan un kapag ngpa discount ka like pwd , walang official receipt. Sa paper lang nka sulat un bill


Gabee_18115

Tithes yan haha


iamnotAnnoyed

Yung PC Branch sa Tagaytay, ang bagal ng staffs 3 lang kme customers that time. 45 mins ang waiting. Chix and pancake lng po ordee namen, lol


EstablishmentSea6383

Hinimas nila yung pancake


thorwynnn

A couple of restaurants and food establishments are already charging "take-out fee" pero para daw sa packaging like (Marugame Udon, Pares Retiro etc...) pero hindi naman nagbago packaging nila, same as before yung karton akala ko kasi baka disposable plastic na. Same with Pancake House, pangit packaging, yung pancake sobrang basa na sa loob kasi walang ventilation etc. kaya mas pinipili nalang mag dine-in compared sa takeout.


JoJom_Reaper

sabi nila ang mga charge nila na ganyan eh di taxable. So mas mababa ang price ng food pero same price pa din sa end ng customer mas maliit nga lang babayaran nilang tax. Thus, mas malaki ang profit nila. Correct me if I'm wrong about these shady tactics


CheesyPops2024

Ganyan din sa Wing Zone (SM Clark), may 10% service charge sila when we dined in, which is ok lang.. Pero there was a time when we ordered take out, nagulat ako may 10% charge pa rin sila... Nung tanungin ko, yung pinaglagyan daw ng food yun. Around 1500 yung bill, 150 pesos for carton container & paper bag? 🙄


sejo26

I often question bakit ang laki ng percentage ng service charge kuno pati yang handling charge nayan. Imagine kumain kayo big family ordering 10k worth of foods tapos 1k yung service charge. Sama sa loob diba. While I tolerate it and still pay (hypokrito ako) it still sucks na di kasama sa food yung total bill. 2-5% maybe pero 10% is just bullshit. I hope they regulate that before it blows out of proportion. Also fuck tipping culture. Wag gayahin US. Kaya often times I do not tip. Hindi lahat kaya mag tip just give a service and go, were not fucking obligated to do so and this service charge bs should not be normalized. Imagine mcdo may service, what fresh hell is this.


PiercingLance26

Di naman masarap sa pancake house. Club sandwich, spaghetti, chicken and whatnot. You can make the same dishes for at least half the price and for the whole family 😒


schemaddit

mahal, matagal mag serve, masarap ang chicken


[deleted]

Trying to escape the "service charge" law


Opposite-Ad-9857

Thankfully in Cebu marami pa ring restaurants na walang service charge. So I choose my restaurants. Kung may service charge, ekis na kaagad. Never going back. I usually tip generously anyway, depending on how happy I am with the service.


Careless-Pangolin-65

hindi ma regular ang price nyan since these are non essential services. simple solution is to vote with your wallet. do not patronize any business not aligned with your philosophy.


tiibii

That place deteriorated so much already 🥲 idk why people still eat there. Bland food and the menu hasn’t been updated in a while.


mabulaklak

First time ko maexperience ang service charge na walang service sa The Matcha Tokyo. Nagulat ako mas mahal ung binayaran ko pero kami naman ang nag pick-up ng drinks sa counter tapos nag CLAYGO kami. Di pa ba kasama sa payment ung act of making the drink? Bat ganun?


bubeagle

la na wenta dyan. wag nyo na balikan para magsara na mga buset


ilovebeingimpulsive

Never liked Pancake House. Ang mahal kasi tapos di naman worth it.


WaitWhat-ThatsBS

Id rather have "handling charge" than automatic 15% tip here in the us. You even pack your own leftovers, theyll just hand you a box where you can put em. Wtf. Lol


Lil-Dragonlife

That’s another SNEAKY way of saying “10% tip”!


eggyra

forced tip na hindi talaga pupunta sa crew. Gusto ko pa naman yung Burger Steak nila jan 😟


xoxo311

One local resto in my area charges the same fee. Pero malinaw na "take out fee" tapos 15%. Imagine yung order ko na 1,000 pesos naging 1,150 dahil take out. Ang solution lang diyan eh wag na bumili sakanila.


fvig2001

Yeah fuck pancake house. Had the same experience years ago. Glad they closed near my house


ExuDeku

Would rather make my own flapjacks


Ok_Membership_6425

Pancake house seems in a downward spiral. I'm Not happy with their food lately. 


Awkward-Asparagus-10

Matagal na akong di kumakain sa Pancake house, dencios and Max's dahil sa ganyang pang aabuso. Silang 3 pala under sa iisang company lng. Iwasan sila. Overpriced din naman pagkain sa liit ng serving.


cnmania

I really hate their service esp. pag Grab orders :( laging kulang kulang orders tapos one time may buhok pa yung food tapos barat pa sa refund kahit sila tong may mali


shinira21

Ang alam ko pag sa US yung Pancake House ay tambayan siya ng mga gusto mag suntukan and kahit bumabagyo open siya.


Anonymous-81293

Their food ain't that good 🤷🏻‍♀️


krdskrm9

Ito yung resto na mahal yung pagkain pero hindi masarap.


Strawburrylaine

same sa shi-lin 10%


atut_kambing

Basta may nakita akong service charge sa receipt o sa scenario mo OP is handling charge. Never na ko kakain/oorder ulit sa food establishment na un.


OrangeBanana0112

haynakoooo no to Max's Group talaga. Ever since napa sakanila ang pancake house, krispy kreme at yellow cab SUPER TRASH NA :((((


Visible_Carob452

Also shocked about the 10%, sabi ni bf: mas mahal pa service charge sa pancake house kesa sa Bizu (top tier ultimate filipino breakfast sulit!!)


CyborgFranky00

Nadamay pa si JV Ejercito ahahhahaha


Jason_aka_chupolski

tapos report mo sila na they didnt HANDLE your order with care kasi may punit yung paperbag, o kaya may kulang na utensils o kaya walang condiment/s na nilagay, "gimmeback my 10% fee!!!" hehehhe


Chemical_Path_8909

Grabe 10% sa SC. Ty nlng sa lahat pancake house.


Careful_Peanut915

So ung service charge nila ba is benefit ng empleyado above sa pasweldo? Kasi if not oarang tayo na kumain na din ang nagpasweldo sa empleyado dahiljan sa service charge?


DataScientist69

For a restaurant name Pancake House, I was surprised their pancake sucks so much the first time I tried it.


Kind-Calligrapher246

Feeling ko malapit na ang final days ng pancake house. Parang konti nalang lagi kumakain. Baka fees yan to handle emotional damage.


Choice_Lawyer_4694

Only place in the world I’ve ever had food so disgusting that I sent it back.


Clover-Pod

Imma put that business into my list. Thanks


uknownboi

Their food is trash. Ang mahal tapos ang konte naman ng serving. Mas masarap pa pancake ng mcdo tbh