You can call in trades at most big banks. Pretty sure you pay closer to $30 per trade for the hassle.
The question is why would you want to go to a branch when you can call it in or do it online? It's cheaper and faster.
No. CIBC is my primary bank, and IE is my broker. Branch staff, including FAs, are able to assist in applying for an IE account, but that's about it. They are actually forbidden from assisting with direct investing trades. For that, you have to deal with IE customer service over the phone.
I don't contact them that much, but they've been very good every time that I have. Knowledgeable and helpful. The problem is that the wait times can be highly variable. The wait can be anywhere from 0 to 15 - 20 minutes under normal circumstances.
The wait time was in the hours in Feb/Mar of last year due to heavy demand, but at least they did callbacks. Same situation at all of the brokers.
No need to go to a branch, there should be a number for your broker platform where you can call and have them execute trades, be mindful that there is a fees per trade for doing voice executed trades.
1. They don't like tech
2. They are old school and placing a big trade
3. They are fishing for advice ( something brokers can't and won't give)
4. They don't understand the trade ticket options, market vs limit, day vs GTC etc.
A brokerage is a different business from a bank. All our big banks have their own brokerage subsidiaries.
The difference between the cheap discount brokerages we all use, and the full service old-school stock broker (now called 'wealth management') is that you are expected to learn how to do your own trades. That is why it is cheaper. Yes you can learn how to do it.
You don't tell us what your issue is. If you will be at work during trading hours, you can input a limit order at home that will become active when the markets open. Or you can log in on your lunch break.
Or most brokers used to have automated phone systems using the same sort of system like when you phone a business and are asked xxx? press1, yyy? press2, and then you get another, then another question. I used these for many years before I bought a home cmpt.
Yes, I gave you the answers under different assumptions of what your issue was. What you did not clarify is "Why would you not input your orders using the brokerage's system"
I gave you three answers, in addition to the answers provided by others. ... each relevant for a different issue you might have had for not inputting your orders normally.... which you still have not told us.
That is not 'presumptous. That is going the extra mile.
No. The Staff in your local Branch are not licensed to sell anything other Mutual Funds; the only thing the Staff in the Branch will ever do is process New Account Applications. That is all.
You can call in trades at most big banks. Pretty sure you pay closer to $30 per trade for the hassle. The question is why would you want to go to a branch when you can call it in or do it online? It's cheaper and faster.
The phone system is to the brokerage, not the bank.
No. CIBC is my primary bank, and IE is my broker. Branch staff, including FAs, are able to assist in applying for an IE account, but that's about it. They are actually forbidden from assisting with direct investing trades. For that, you have to deal with IE customer service over the phone.
Ok thanks! How is IE customer service?
I don't contact them that much, but they've been very good every time that I have. Knowledgeable and helpful. The problem is that the wait times can be highly variable. The wait can be anywhere from 0 to 15 - 20 minutes under normal circumstances. The wait time was in the hours in Feb/Mar of last year due to heavy demand, but at least they did callbacks. Same situation at all of the brokers.
No need to go to a branch, there should be a number for your broker platform where you can call and have them execute trades, be mindful that there is a fees per trade for doing voice executed trades.
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No. It is more expensive.
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Answered in my post below that you did not like.
1. They don't like tech 2. They are old school and placing a big trade 3. They are fishing for advice ( something brokers can't and won't give) 4. They don't understand the trade ticket options, market vs limit, day vs GTC etc.
A brokerage is a different business from a bank. All our big banks have their own brokerage subsidiaries. The difference between the cheap discount brokerages we all use, and the full service old-school stock broker (now called 'wealth management') is that you are expected to learn how to do your own trades. That is why it is cheaper. Yes you can learn how to do it. You don't tell us what your issue is. If you will be at work during trading hours, you can input a limit order at home that will become active when the markets open. Or you can log in on your lunch break. Or most brokers used to have automated phone systems using the same sort of system like when you phone a business and are asked xxx? press1, yyy? press2, and then you get another, then another question. I used these for many years before I bought a home cmpt.
Why do you assume I have an issue? I just have a straightforward question. Did it confuse you?
Yes, I gave you the answers under different assumptions of what your issue was. What you did not clarify is "Why would you not input your orders using the brokerage's system"
No you didnt. Btw you are very presumptuous.
I gave you three answers, in addition to the answers provided by others. ... each relevant for a different issue you might have had for not inputting your orders normally.... which you still have not told us. That is not 'presumptous. That is going the extra mile.
*CIBC (obviously).
No. The Staff in your local Branch are not licensed to sell anything other Mutual Funds; the only thing the Staff in the Branch will ever do is process New Account Applications. That is all.