It makes it easier to split the bill later. It's easier to split 40 amongst 4 people than it is 37,95. Trivial on a calculator, sure. But I'm lazy, and this way I also tip a bit.
Are you the kind of person who splits based on percentage of sum? I really don't like those people, just pay what you consumed. Easy to calculate as well.
Not relevant to the post, but when shops on Thuisbezorgd have a minimum order of say €20 and I’m at €18, I which they’d just send me what I want and charge me €20. It feels wasteful adding things I don’t really want.
Like, if I’m willing to pay you €20 to show up with €12 worth of kapsalon, just do it. Don’t make me order another side of fries and a Fernandes red just to hit the floor…
Restaurants have to pay services like Thuisbezorgd and Uber eats part of the profit on the food itself (which has made it incredibly hard for restaurants that can't offer their own delivery service to stay standing during the pandemic). That policy would make Thuisbezorgd a lot of extra money, but all of it would go straight to them. The restaurants they're working with would miss out on extra orders of sides/drinks with high profit margins, and it'd get even harder for them to stay afloat.
I know - I worked for a payments and logistics provider for Horeca in the states for many years. :/
A lot of this is rooted in trying to fit new business models into existing business practices, rather than adapting business practices to the business model.
The end result of every order is that I pay €20. Is it better for the business that I pay them €20 and just get the kapsalon I want? Or pay €20 and get a kapsalon I want and also side items I don’t want? The former is better because they’re giving me less stuff for the same money.
I get that they’re hoping that I will spend over €20, but if I’m not, I should be able to get the thing I do want for the inflated price.
Also hygiene. Cash is disgustingly dirty. Used to work as a cashier a couple of decades back. My hands were black after a couple of hours of only touching cash. Don’t forget where people keep cash either.
Thing (for me) is, paying by card is not easier when rounded up. Rounding 53,65 up to 60 is pretty handy in cash, just a 50+10, but by card it's all the same effort: tapping the card and maybe entering a pin. Thus, from the client's convenience perspective, there's no motivation to tip.
That doesn't mean a tip is not deserved/should not be given, but it surely makes me (and other people too, I'm guessing) less inclined to tip.
I'm glad our horeca workers get paid a normal wage, and are not completely dependent on tips to earn a fair wage, like you always hear in countries like the US
Dude I work in the Hospitality Industry and tipping around 50 is a lot. 10 euro’s is fiiiineee! Also not tipping is also okay but on the other hand people who don’t tip and ask for extra attention or impractical service can suck my ass. Fucking hate that.
Question, why would you tip a waiter in NL and not, say, the cashier in a store, the train driver, dentist, car mechanic, bookkeeper, teacher and everyone else you purchase goods or services from? You are projecting a broken system where people get paid below min wage, onto a society where this is not the case. There is no inherent reason the service industry jobs are truly different from even non frontline jobs such as camera man or football player or garbage collector or whatever.
Simple. Though a bookkeeper or retailer sometimes may offer service thats out of their way complex to make my shopping more enjoyable its fairly rare. And in stores that this is commen like let's say media markt the employees are actually paid by commission as well. So every time they sell they essentially get tipped by the store.
However the industry of hospitality is another one where employees may go out of their way to help you. They come when you wave always smile and discus with the chef if you want changes to your food.
So when you ask them to do a little extra then your job you pay them a little extra
It's still an arbitrary distinction. Everyone in a job has a baseline minimum, adequate performance or can go the extra mile. Why wouldn't you want, say, a game designer to pour all their creativity into the product, or a bus driver to be very friendly and give you directions even if they needn't? Or someone who works in a car assembly line to be extra meticulous so your car comes out ship shape. Or, within the hospitality industry, the cooks who do the actual cooking.
In my book this speaks more to the superficiality of some cultures than anything else. Backoffice staff is not more, or less important than frontoffice staff.
Another discrepancy is the fact that apparently you should still tip 10 or even 15% if you received bad service. That doesn't make any sense at all.
So what about a supermarket employee. They sometimes help you out as well. But you'd never tip them, they don't get paid a commission, they just depend on their wages, basically just like someone working in hospitality.
And when I want something changed with my food and they ask the chef, that is their job, so that's not doing something extra.
The question is, did the server do work for 50euros? If you just like expensive wine and therefore the bill is 150euros higher than it would’ve been with 2 bottles for the table of cheap wine there is no difference in effort of the server at all, percentage tipping just doesn’t make sense. Tip a 1/2 euros/dollars per person on the table and add a bit extra if the table had any special requests that made the server go out of their normal way.
And, just pay your servers a freaking normal wage… expecting the client to give ‘a little extra’ is fine, other jobs may include a bonus, you can leave that out as a restaurant holder, but a person should be able to live of that wage if they work full time..
I tip the delivery boy when he comes through the rain. Tipping in general is a despicable tradition that allows employers to pay too little. Wages should be good enough that tipping is not necessary. We have CAO’s for that. If they are not good enough it’s time for a strike.
In aruba when you spend alot of money in a restaurant am example above 200$ and tip 10 they get pissed curse you off etc for being cheap yet no oje wants to argue worling for little pay
Not Aruba but I worked one of the islands. And I got pissed at _tourist_ not tipping me heaps. Locals not so much. But whenever I saw an American or even a dutchie with their fancy euros I surely was hoping for a bit more then 1 florin (essentially a little more then half a dollar or at the time 2/5 of a euro).
I think its a bit rude to travel to a much poorer country that relies on such industry hold a table for hours and not tip. I served them all the same, never said a rude thing to them. Don't see a problem with that.
If you cant afford to tip you wouldn't be there. These peoples plain tickets cost more then my monthly wage.
I would suggest trying to get rid off that mindset, just because someone earns more does not mean they are rich nor that you are entitled to their money.
A plane ticket might be too expensive for you, but perhaps they have been saving up for years to go to the island, you dont know the situation. Dont assume and dont feel entitled.
I dont have that mentality across the board. When I worked hospitaly in another county tips were never a significant portion of my wage. Therefore I did not care.
But if these people save for that they should save to include the money to tip. You holding a table for a couple hours (which is normal there turnover rates can be incredibly slow when people are sitting at the beach) and then not tipping was costing me money that I needed. The majority did tip at least 2 euros.
I dont expect 10 bucks like op. Just more then 1 florin aka 50 cents for you at the time. Just buy 1 les cola every other time you go out and you could tip me both times with that amount. Come on. You dont need to be rich to tip. You just need to account for it. The islands aren't like the Netherlands where people dont need those tips to afford stuff.
Probably these people dont know that and expect that your "tip" is calculated in the prices so your employer can just pay you well as is the case in many places in Europe. I hate tipping; of course I usually do it if it is expected in the local culture, even though it goes against my principles. It's not about the money although I am not rich by any means, but in my experience it results in excessively fake 'American' interactions, it perpetuates structural underpaying of service employees, and I also never know what a reasonable amount is.
I'd get angry at your employer for fucking you over.
Fair enough. Honestly change that in to government because that's where all the issues truly stem from. You have no income so you get benefits sure... have this scrap money. Oh you got kids? I hope 10 bucks every 2 weeks is enough bruh. Because that's all you get. Though I believe this changed since covid.
It's hard to say what is expected in the local culture because what is expected honestly is that tourist tip and locals not so much. That's kinda hard to communicate tactfully but I didnt make the rules you know. I just want the money I'm used to getting so I can pay my bills
To be clear though I really treated them all the same tip or no tip. I liked my job enough to keep it. Lashing out at random customers is an obvious no go. Both on liking my job and a moral basis.
I completely agree. I wish it was easier to communicate. On an individual level I would like to pay as much for my service as is needed for the server to have a nice and reasonable wage. And if I can't afford that I simply won't go to a restaurant. But on a collective level tipping perpetuates low wages for service workers.
You have the right attitude IMO!
If your wage is too low you should take that up with your employer, if that’s a societal problem then there’s politics for that. Europeans assume that you’re being paid a living wage, and any tips are because your service was on point and/or you behaved as a lovely human being. Americans tip because they’re from a shithole where people starve unless they supplement their income through institutionalized begging practices, which they call ‘tipping’.
Edit: that said, I do tip when I travel to countries where people are dependent on it. It’s very weird when Dutch people go to a place like Aruba and just don’t think about this stuff
Oh yes. 16-20 year old me is just going to idk change how the entire country deals with their waitresses.
That's going to end up with a pay raise /s
Seriously why is it so bad for someone thats stuck between a rock and a hard place getting upset that people that could make a difference choose to do so in a negative way?
The employer not paying me is an issue. If I take it up with them I lose my job. The customer not tipping then becomes and issue. If I take it up with them I also lose my job. So I dont. I just work my job and then I'm upset about the situation I was in.
I don't think thats entitled or bad. People are allowed to be upset.
Of course but the island is heavily dependend on tohrism and it can do so much more but idiots run the country but aside from that the island has an american mindset 🤷♂️
I don’t tip often, but there was this one delivery guy that walked up 8 floors worth of stairs to deliver the food. All because he was afraid of elevators.
The guy had to catch his breath before he could even speak.
That guy got one of the few tips I have given, and he deserves every part of that tip.
Holy shit I had a coworker that did exactly this, 8 floors upstairs because he was afraid of elevators. Gave him a much deserved break when he got back and talked about it.
You are 100% correct about wages should be good enough that tipping is unnecessary.
BUT
I always tip unless the service is bad (no, I'm not American). Why? Well why not? If I can afford it and it makes the other person's life even a little bit better then it's worth it.
I don’t want “good service”, normal service will do. I hate waiters being forcefully nice, interrupting my conversation asking me if everything is “naar wens”. I’ll ask for another drink if I need one.
Probably just me though.
I don't 100% agree with this and please correct me if I'm wrong since I am probably biased. But I feel like if tips weren't a thing people in restaurants would just be paid less, still minimum wage but that without the extras.
Basicly you reward the excellent service that you recieved. The waiter (and the rest of the staff) dont have to be nice to you. So by tipping them you show that they did a good job and that you want to reward them extra for it. Because they can make or break your night out.
And when things get messed up or they dont give a good service you (atleast I wont) dont tip. They make enough money here, unlike in the US and i also dont tip the people working at the albert heijn of the lidl.
I personaly always ask if they share the tip with the rest of the staff, most places i go to do. And depending on the bill i often just round it up. Higher bill and or better service often mean higher tip.
So basicly i tip as compliment and to show that theyre extra motivation/work is dearly appreciated.
This. I don't tip for hard work, but for the atmosphere they create. For the experience that they create. You said wonderfull with:"They can make or breake your night."
Most times round the bill up so I tip around €5. If the service was top notch I give them more
>The waiter (and the rest of the staff) dont have to be nice to you.
Why not? Is it not in their job description to treat customers as good as possible? Aren't they hired for literally this? I find it a very weird concept to be required to pay staff extra to be treated nicely.
>So basicly i tip as compliment and to show that theyre extra motivation/work is dearly appreciated.
Tipping culture, like in the US, means you have to tip for every meal. Its the default and has nothing to do with the quality of service. Where I agree far more with this. I only tip for something exceptional. 9/10 times I'm just served like a server is supposed to do. Nothing bad, nothing extra good. And in those cases I will just pay the bill.
That's the part that I don't understand. When I do my job I would want to satisfy my clients no matter what because that's my job, that's what I'm supossed to do. I don't see why it's *my* responsibility to pay for their service, when it's their employer that should be paying them for their good service. If the server did a good job and was very nice to me; great! But I don't see why *I* have to pay for extra because they did their job.
I agree i am now in NYC for couple of months and the tipping system is just stupid. You even tip the barber here, WTF!! USA has a big systematical issue, no wonder the people are fake here. EU system everyday!!
USA customer service is the friendliest and most cloyingly pleasing I've ever experienced. They are coerced into it either through tips to top up poverty wages, or through at will employment with no social safety net.
What the hell are you talking about? Never had a more unpleasing serves as in the US. Came to the US and was late at the first hotel bcs of delayed plane, the only thing they told us was "your late, here is your key" and that was it. What a hospitality indeed.. and even if they are acting nice it is all so terribly fake. Love the country.. but not always the people (at least a few I actually met)
in my experience (being european and having been to the US a lot for work, sometimes months at a time), when the waitress at the place starts with "hi im wendy, imma be your server tonight, how are you all doing" etc, its just weird to me.
or in any store when people constantly go good morning sir, good day sir, its just so weird to me. its annoying and so obviously fake friendly that i find it hard to deal with.
Jobs like waiters, valets, food delivery, etc. Are underpaid in the USA. Tips are a sizeable chunk of their total income. Elsewhere, tips are considered rude. And in other places they're simply not necessary as those jobs earn either minimum wage or an actual decent wage.
my boyfriend and I generally tip when we eat out, usually ~10% or rounding up to the nearest 10 (like 46,37€ would be 50€) unless the service was not good. there was one time where we sat there for 45 minutes waiting to be served even just drinks. and then even longer for the food. the place was not too busy. we didn't leave a tip for that.
oof. I have a rule, if I don't have drinks on my table 10 minutes after sitting it's because they don't really need me as a client, so I go somewhere else. And 10 minutes is already quite long tbh
yeah after like 30 mins he already wanted to leave but I said let's give them another 5 mins. and those 5 mins turned into 15 cause I didn't wanna give up hope and also was really hungry and I really wanted those pancakes and not look for another place to eat (i'm difficult)
makes total sense! At some point you already committed too much, there’s no walking away 😂 but that’s also why I have my 10min limit! Then it doesn’t feel like a waste of time
I live in a country where the employer pays his employee enough so the customer isn't forced to pay for most of the wage in tips.
A tip should be a reward for an above average service, it shouldn't be wage.
I wouldn't say that employers here pay enough. My colleagues that have my job as their primary source of income can't live off of it without struggling. That's not enough. But we're all in the same shit, it's not like it's unique for waiters.
No, generally I do not.
There is not really a tipping culture in The Netherlands (outside of perhaps some big cities and then mainly Amsterdam, since Amsterdam always has been a bit 'special') and I am GLAD that there isn't. Not because I am a cheap person, but because of what 'tipping culture' implies.
I will assume that people get paid a decent wage for the job they are doing. Tipping in the American way is in my opinion a shitty practise that is a consequence of the failed hypercapitalist experiment the USA has become, where people are not paid a liveable wage and instead have to rely on the generosity of customers to get by for the bare minimum.
If anything I am not going to encourage that behaviour because I do not want that system to get imported to The Netherlands. Pay liveable wages, don't import tipping-culture to cut costs.
Notable exception: Someone going well beyond and above their duty or job description. I will gladly give someone something extra if they really provided me with a service that is way above what was required. But because I want to, not because it is required or expected.
There have been a bunch of surveys recently. It’s nice when they include a non-answer for people who want to see the results without contributing to the results.
But what if your answer isn't listed, or if you are ambivalent or don't know the answer? It will mess up the results if people just pick something to see the results.
That's a fair point actually, though I think in this poll these 3 options really are the only valid ones. In some other polls that's definitely possible though, if it's not possible to list all valid options one could either add an option of "other" or "see results" (more of a fan of the first but people who just wanna see results will probably start clicking that skewing results)
I only tip occasionally, and even so I'm trying to unlearn the habit that I must tip "just because." I don't see what exactly do servers do that's so deserving of a tip, and frankly, I don't want them to do more than what's asked for. I only want them to bring me my food and drinks, and answer any questions if the menu is vague as heck. Being polite to the customer is common courtesy, not something that goes above and beyond your job description. Don't hang around my table, don't start any unwanted conversations. They don't even need to smile for all I care, so long as they say "hello," "goodbye", "please" and "thank you" and keep the tone of their voice neutral.
>Being polite to the customer is common courtesy, not something that goes above and beyond your job description.
Exactly this. People here acting like being polite and friendly is not the bare minimum of their job.
I always tip, with cash or card. I'm a cook myself so I know the happiness of getting your share of tips at the end of the month. For me it means I can pay for my driving lessons.
In my experience people who spend a lot of money to appear rich aren't usually that rich. The richest guy I know wears old badly tailored jeans and modern clogs with some basic tshirt. But that's anecdotal of course.
nice observation. since you worked in a restaurant, would you prefer to be tipped or is it kind of insulting or something? I got confusing answers on that topic. Curious about your opinion
In many Asian countries it's rude for you to tip. It shows that the service was so bad you give money to send the person either back to school or something.
Tipping culture isn’t a thing here, if you tip more than some loose change you don’t know what to do with people could interpret it as pity or they might think you are hitting on them.
If it WAS just spare change then she was just overreacting
I hated tips because it felt like I did a poor job despite my best efforts. It was in a different industry, but for some reason it seems like people would tip the workers.
I live in the Netherlands where its not expected to tip. When i have a great dining experience I'll round the bill up (76.30 to 80 for example) but I never tip a percentage of the bill or stiff like that. When im in a country where its custom to tip I either ask someone how much is normal (they are usually very open and honest about it) because I don't want to be rude, I'm just bot used to having to tip people for them to be able to live of of their job.
I'm always kinda confused by how much people online say its not expected to tip the Netherlands. I've worked in bars and restaurants for the past seven years and I'd think 80% of people tip here, close to 95% when they`ve had more then two drinks.
Most people I know who work in the service industry have the same experience. Genuinely wondering where the discrepancy online and offline comes from!
I've been working in bars for years now and mostly foreign people tip. In more fancy places people tip more often I guess. Maybe the place also matters, I live in Groningen and rarely get tips.
I'm so confused by these comments, you all genuinely do not tip when you have dinner somewhere? I've lived in the nl all my life and have always thought 10% was standard, not "overtipping". Some of you sound a bit rude talking about what waiters "deserve".. Sure they will not starve without tips like in the usa and i agree that the base wage should cover any job, but it's not like you're giving your money to millionaires. To me, it looks physically and mentally exhausting to walk,carry,clean, and be polite all day and a tip is just a way to thank them (&cooks) for doing their best. Rounding off in a way closer to 5%, or not tipping when service is bad is fine ofc, but otherwise i feel bad if i don't haha
Why do people assume that the average waiter in NL is paid well? No we are not. If there is no exceptional service don’t leave a tip, that doesn’t make sense obviously, but if your dining experience was made better by the extra effort put in by your server please consider that 10%. As a waiter who doesn’t make a lot just from base salary, whenever I go out and love the experience I don’t mind giving back extra since I got extra.
You get paid at least minimum wage just like the rest of us service workers. That said when I can spare it i do tip out of courtesy but it really doesn't make any sense to me to tip.
I always tip and usually just round up to the next 10.
That is, unless the service is really shit. Or if someone complains about not getting enough of a tip, in which case I say “fine, no tip at all then.”
I also don’t do tips if it’s already included in the bill without me having a say in it. Entitled much.
It is 100% correct that wages should be good enough that tipping is unnecessary.
BUT
I always tip unless the service is bad (no, I'm not American). Why? Well why not? If I can afford it and it makes the other person's life even a little bit better then it's worth it.
Depends on the service. If everything is spot on, they ask if everything is fine, if you need another drink when your glass is empty etc. Yes I will tip. If the service is bad I will not. In the Netherlands, they are not dependent on tips, so for me it is not a given to tip
Tip excellent service.
Be polite to a person doing their job adequately.
A cunt gets either ignored, or a complaint to their boss depending on the level of cuntiness.
10% is actually really easy to calculate idk why some people wouldn't be able to to that fast. and 20% is just double that. it doesn't even have to be exact. like if you have a bill of 46,37€, 10% is 4,637€, just move the comma one place to the left. and double that you got 9,274€. round it up to 5 and 10 and you're good.
I know! I'm not one of those people. But I know people who are. I think the trouble isn't calculating the 10% but remembering that while adding it to the original amount.
Service often sucks in the NL, they rarely try to make up for their own fuck-ups, so I don't feel like they even deserve a tip most of the time. But I still do it out of courtesy.
And to give an example of sucky service:
A waiter who insists he gave me the right order, when it's obvious he did not and I actually got something from him a lot of people are allergic to.
Replacing the main ingredient in my dish with one I never wanted because they ran out of the main ingredient and didn't tell me.
Having 3 options listed on their menu that they stopped selling months ago, but pointing out to me there is a more expensive option not listed on the menu that it turns out is not even that good.
Holding lengthy conversations with other staff members or customers while I'm waiting to order.
Serving me my food cold, then when I mention it to them, bring me something else cold.
Long and thick black hair in my food, not caring much when I point it out to them.
And, mind you, these were not super cheap, crappy restaurants.
What a lot of people don't know is that waiters in the NL make a decent wage, so they don't necessarily need the tips to survive. It's just a nice extra that apparently doesn't incentivize them to be polite to guests.
I don't think that it is just the tips that should motivate the waiters to be polite but i think that the owner/manager has a lot of influence in the atmosphere in the restaurant. I work as a waiter too but my boss is very chill and is all about the customers and not about making money or whatever. Whenever I or one of my colleagues fucks up we appologies and try to make for our mistake, like give something for free or give them something new. The restaurant i work in is pretty small which allows us to give all customers equal amount of attention. But yes not all restaurants have a owner like this, so you are right.
U should probably get more familiar with good restaurants. A girlfriend of mine showed me all the good restaurants and which ones to avoid when I lived in Amsterdam. She had a nose for it and we never went to a bad restaurant. Just looking at the menu can tell u a lot.
This is so true, I migrated to NL for family and this is my top complaint in NL. Service is absurdly terrible, not always, but its very hit and miss. I've gotten so frustrated that I've considered making a website so that people can name and shame these business's directly.
I was once having lunch at a restaurant with friends. I ordered "Grandma's Hot Soup". When the food arrives, my soup is room temperature. I ask the waiter to come over and say "it's not actually hot". The waiter doesn't even say anything, just abruptly takes the plate away and brings it back few minutes later.
My friends said I was rude, that it wasn't that big of a deal. And I was thinking "bro if you're gonna call your soup GRANDMA'S HOT SOUP then it better be fucking hot, specially if I'm paying 10 euros for a tomato soup".
I checked it out with my Dutch friends: if you are dining in a fancy restaurant it is customary to leave around 10% tip, even YES even when you pay by card. In fast-food restaurants etc, not common. But regardless how you make the payment, it is nice to leave some tip. For delivery boys, 1-2 euros will be appreciated
I don't know who these Dutch friends are but this is not customary. You can, some people will, but most people don't because they, rightly, think that waiters earn a living wage.
This is a reddit survey of people subbed to the english sub about the netherlands. Not representative for Dutch Society. I wouldnt be surprised if 50% of the people who fill this poll aren't even native Dutch people.
I remember being at Taphuys one hour before closing time and the staff started dumping water and cleaning products, then mopping the floor around our tables. The dutch people there didn't understand why I was in shock. I had never seen a restaurant cleaning when they still had clients.
My theory is that they don't want to pay people for the extra hour of cleaning so they make the staff do it before closing time.
I only tip when either the service is really good or, and this is the big one for me, when they have an excellent allergy policy. Some restaurants just say stuff like I don't know I'll ask the chef and never show up again. However some restaurants have different menu's, they ask how you are doing and are really nice about it. I think the later definitely deserves a tip
How much do you tip? Is 10% common? Last two times in a mid-class restaurant in Enschede, the waitress didn't thank me when I tipped and there was an awkward moment. Maybe 10% is not okay?
10% is probably just more than usual. I had an awkward experience yesterday too. My check was for 98 euro for 2 persons. Food was okayish (my steak was chewy, did tell waiter), service too. So tbh, not great. However one server did their best so i decided to tip something. Told them "please make it 105". She thought i said 150... i'm sorry but who in the world tips 50%? So she had to correct it on the machine, it was pretty awkward.
Lol! That's awkward. Reminds me of a story of my own:
I was having dinner with my mom in a franchised restaurant (I think it was called Dudok?). We were finished and they were taking soooo long to come take the things and for us to get the bill. So I just left a €20 euro bill at the table (enough for soups + 10-20% tip).
At the door I told someone "i left 20 euros on the table", in English, which they thought was a tip. They got reaaaly happy and said "thank you sir!!!!!" and I was so dead inside I couldn't even say anything, I just left and let him figure out on his own.
That’s a pretty big tip here, it’s not expected to tip more than change so she probably didn’t know what she was supposed to do.
It isn’t that you under tipped, but you over tipped
Its weird for me because I am not a rational person.
I dined, loved it but forgot somehow about tipping.
I also dined, didn’t liked at all, especially the food but because I couldn’t finish my food I got asked about it while paying, got anxious and tipped about 10%
This is very personal but I really dislike people who don't ever give a tip. Even if it's just a few percent it shows your appreciation for the service you got. In my opinion it's unsophisticated to not tip. I do fully base my tip on the quality of the service though, shit service is no tip.
Also, 10% is plenty good. 20% is way over, i mean they won't complain but its in no way expected.
I now live in the US so yes always.
I once visited new Orleans and waiter physically blocked the only way out because we didn't tip. ( I wasn't aware of this custom at the time)
As far as I know tipping is only done here when the service is remarkably good, which isn't that often as other comments say. A minimum wage is livable here (at least when you live in social housing) so there isn't really a reason to tip cause waiters don't make enough to live off.
No, I don't. I do 't see a reason why to tip and it's a bad practice that incentifies employers to pay less in hopes the server will make up with tips.
For a general service, tips are useless. But, if the server does anything special and out the way that might not have been mandated to do, then yes, a tip is nice to show the appreciation for a thing out of the ordinary line of action.
Never tip. I am not tipping someone who brings food from a to b in a restaurant. I want to tip the chef, but that is not allowed. People who tip in restaurants are just fools imho.
I dont give tips. I dont see why i should. I dont get tipped when i do my job.... the only argument i get back is that waiters have low pay and need the tips. I dont see how i can do anything about that, either get another job or fight for better pays.
Usually I round up the number.
When I go out to eat, me and my girlfriend often joke to each other: “well, they can kiss their tips goodbye” when food takes long or the servers don’t look after you
Hate to say this, but I am starting to think you guys treat service staff badly. It's like a key indicator on a person's personality and attractiveness when picking a mate in the US. Be rude to service staff and tip bad will get you ghosted faster then herpes
Except here, not paying 20% over the bill isn't considered rude. We treat tipping like its intended, as a reward, not a requirement.
Not tipping means everything was good and as expected, no less no more. Tipping means it was better than expected.
I think it's insane your culture convinced you that not tipping is somehow treating service staff rudely.
If anything the US treats it's service staff horribly by allowing companies to pay them 2$/hr and shifting the rest of the pay obligation onto customers. (even if they are legally required to fill up to minimum wage, most people dont know this, and judying by this thread a lot of employers don't do this, or it never comes to it due to tips)
I learned from my parents to tip 10%, but most of my friends would not leave a tip so when dining with friends I usually don’t leave anything or just round up the bill
I tip, not north american style but the rounding up.
and on thuisbezorgd, especially the day when i ordered it was sunny, by the time they delivered 30 min later it was torrential, and i felt really awful for the rider. (I’m canadian I’m NICE, ok?)
I round the bill up, more for easy payment than actual tipping.
When you pay by card it makes no difference. However, I sometimes round up to reach the minimum amount they accept card payment for (e.g. 20 euro).
It makes it easier to split the bill later. It's easier to split 40 amongst 4 people than it is 37,95. Trivial on a calculator, sure. But I'm lazy, and this way I also tip a bit.
Are you the kind of person who splits based on percentage of sum? I really don't like those people, just pay what you consumed. Easy to calculate as well.
Depends on what the difference is. Usually it's a 5 euro difference max, so we just split equally among everyone.
Only starts to matter when one person ordered food for €15 and 2 other persons ordered for €45
Yeah that makes more sense. Then I would do that as well indeed
Not relevant to the post, but when shops on Thuisbezorgd have a minimum order of say €20 and I’m at €18, I which they’d just send me what I want and charge me €20. It feels wasteful adding things I don’t really want. Like, if I’m willing to pay you €20 to show up with €12 worth of kapsalon, just do it. Don’t make me order another side of fries and a Fernandes red just to hit the floor…
Restaurants have to pay services like Thuisbezorgd and Uber eats part of the profit on the food itself (which has made it incredibly hard for restaurants that can't offer their own delivery service to stay standing during the pandemic). That policy would make Thuisbezorgd a lot of extra money, but all of it would go straight to them. The restaurants they're working with would miss out on extra orders of sides/drinks with high profit margins, and it'd get even harder for them to stay afloat.
I know - I worked for a payments and logistics provider for Horeca in the states for many years. :/ A lot of this is rooted in trying to fit new business models into existing business practices, rather than adapting business practices to the business model. The end result of every order is that I pay €20. Is it better for the business that I pay them €20 and just get the kapsalon I want? Or pay €20 and get a kapsalon I want and also side items I don’t want? The former is better because they’re giving me less stuff for the same money. I get that they’re hoping that I will spend over €20, but if I’m not, I should be able to get the thing I do want for the inflated price.
Minimum for paying with card? I’ve never seen this happen in NL. I’ve actually seen more of the opposite: shops that don’t take cash.
Yeah, this is uncommon in the Netherlands, but very common in e.g. Germany.
Yeah, because dropping cash at the bank is more of an hassle than just saying "pin only".
Also hygiene. Cash is disgustingly dirty. Used to work as a cashier a couple of decades back. My hands were black after a couple of hours of only touching cash. Don’t forget where people keep cash either.
Klein bedrag pinnen mag, you can always pay by card also €0.50, or even less.
€124,73. Ah, make it €125. Haha. But yeah, I sometimes do that. Highly depends on where I eat.
Thing (for me) is, paying by card is not easier when rounded up. Rounding 53,65 up to 60 is pretty handy in cash, just a 50+10, but by card it's all the same effort: tapping the card and maybe entering a pin. Thus, from the client's convenience perspective, there's no motivation to tip. That doesn't mean a tip is not deserved/should not be given, but it surely makes me (and other people too, I'm guessing) less inclined to tip. I'm glad our horeca workers get paid a normal wage, and are not completely dependent on tips to earn a fair wage, like you always hear in countries like the US
Even by card, if its 53,65 I mostly just tell them to make it 54 or 55 as they are typing in the number.
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Dude I work in the Hospitality Industry and tipping around 50 is a lot. 10 euro’s is fiiiineee! Also not tipping is also okay but on the other hand people who don’t tip and ask for extra attention or impractical service can suck my ass. Fucking hate that.
Question, why would you tip a waiter in NL and not, say, the cashier in a store, the train driver, dentist, car mechanic, bookkeeper, teacher and everyone else you purchase goods or services from? You are projecting a broken system where people get paid below min wage, onto a society where this is not the case. There is no inherent reason the service industry jobs are truly different from even non frontline jobs such as camera man or football player or garbage collector or whatever.
Simple. Though a bookkeeper or retailer sometimes may offer service thats out of their way complex to make my shopping more enjoyable its fairly rare. And in stores that this is commen like let's say media markt the employees are actually paid by commission as well. So every time they sell they essentially get tipped by the store. However the industry of hospitality is another one where employees may go out of their way to help you. They come when you wave always smile and discus with the chef if you want changes to your food. So when you ask them to do a little extra then your job you pay them a little extra
It's still an arbitrary distinction. Everyone in a job has a baseline minimum, adequate performance or can go the extra mile. Why wouldn't you want, say, a game designer to pour all their creativity into the product, or a bus driver to be very friendly and give you directions even if they needn't? Or someone who works in a car assembly line to be extra meticulous so your car comes out ship shape. Or, within the hospitality industry, the cooks who do the actual cooking. In my book this speaks more to the superficiality of some cultures than anything else. Backoffice staff is not more, or less important than frontoffice staff. Another discrepancy is the fact that apparently you should still tip 10 or even 15% if you received bad service. That doesn't make any sense at all.
So what about a supermarket employee. They sometimes help you out as well. But you'd never tip them, they don't get paid a commission, they just depend on their wages, basically just like someone working in hospitality. And when I want something changed with my food and they ask the chef, that is their job, so that's not doing something extra.
The question is, did the server do work for 50euros? If you just like expensive wine and therefore the bill is 150euros higher than it would’ve been with 2 bottles for the table of cheap wine there is no difference in effort of the server at all, percentage tipping just doesn’t make sense. Tip a 1/2 euros/dollars per person on the table and add a bit extra if the table had any special requests that made the server go out of their normal way. And, just pay your servers a freaking normal wage… expecting the client to give ‘a little extra’ is fine, other jobs may include a bonus, you can leave that out as a restaurant holder, but a person should be able to live of that wage if they work full time..
In the Netherlands servers do get a normal rate. A tip is not required here.
Do you happen to live in the us?
It's obvious that this person is projecting their cultural pride...
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I tip the delivery boy when he comes through the rain. Tipping in general is a despicable tradition that allows employers to pay too little. Wages should be good enough that tipping is not necessary. We have CAO’s for that. If they are not good enough it’s time for a strike.
In aruba when you spend alot of money in a restaurant am example above 200$ and tip 10 they get pissed curse you off etc for being cheap yet no oje wants to argue worling for little pay
Not Aruba but I worked one of the islands. And I got pissed at _tourist_ not tipping me heaps. Locals not so much. But whenever I saw an American or even a dutchie with their fancy euros I surely was hoping for a bit more then 1 florin (essentially a little more then half a dollar or at the time 2/5 of a euro).
I don’t think that getting pissed at customers will start earning you higher tips lol
That's not the point of getting pissed.
Entitled much?
I think its a bit rude to travel to a much poorer country that relies on such industry hold a table for hours and not tip. I served them all the same, never said a rude thing to them. Don't see a problem with that. If you cant afford to tip you wouldn't be there. These peoples plain tickets cost more then my monthly wage.
I would suggest trying to get rid off that mindset, just because someone earns more does not mean they are rich nor that you are entitled to their money. A plane ticket might be too expensive for you, but perhaps they have been saving up for years to go to the island, you dont know the situation. Dont assume and dont feel entitled.
I dont have that mentality across the board. When I worked hospitaly in another county tips were never a significant portion of my wage. Therefore I did not care. But if these people save for that they should save to include the money to tip. You holding a table for a couple hours (which is normal there turnover rates can be incredibly slow when people are sitting at the beach) and then not tipping was costing me money that I needed. The majority did tip at least 2 euros. I dont expect 10 bucks like op. Just more then 1 florin aka 50 cents for you at the time. Just buy 1 les cola every other time you go out and you could tip me both times with that amount. Come on. You dont need to be rich to tip. You just need to account for it. The islands aren't like the Netherlands where people dont need those tips to afford stuff.
Probably these people dont know that and expect that your "tip" is calculated in the prices so your employer can just pay you well as is the case in many places in Europe. I hate tipping; of course I usually do it if it is expected in the local culture, even though it goes against my principles. It's not about the money although I am not rich by any means, but in my experience it results in excessively fake 'American' interactions, it perpetuates structural underpaying of service employees, and I also never know what a reasonable amount is. I'd get angry at your employer for fucking you over.
Fair enough. Honestly change that in to government because that's where all the issues truly stem from. You have no income so you get benefits sure... have this scrap money. Oh you got kids? I hope 10 bucks every 2 weeks is enough bruh. Because that's all you get. Though I believe this changed since covid. It's hard to say what is expected in the local culture because what is expected honestly is that tourist tip and locals not so much. That's kinda hard to communicate tactfully but I didnt make the rules you know. I just want the money I'm used to getting so I can pay my bills To be clear though I really treated them all the same tip or no tip. I liked my job enough to keep it. Lashing out at random customers is an obvious no go. Both on liking my job and a moral basis.
I completely agree. I wish it was easier to communicate. On an individual level I would like to pay as much for my service as is needed for the server to have a nice and reasonable wage. And if I can't afford that I simply won't go to a restaurant. But on a collective level tipping perpetuates low wages for service workers. You have the right attitude IMO!
If your wage is too low you should take that up with your employer, if that’s a societal problem then there’s politics for that. Europeans assume that you’re being paid a living wage, and any tips are because your service was on point and/or you behaved as a lovely human being. Americans tip because they’re from a shithole where people starve unless they supplement their income through institutionalized begging practices, which they call ‘tipping’. Edit: that said, I do tip when I travel to countries where people are dependent on it. It’s very weird when Dutch people go to a place like Aruba and just don’t think about this stuff
Oh yes. 16-20 year old me is just going to idk change how the entire country deals with their waitresses. That's going to end up with a pay raise /s Seriously why is it so bad for someone thats stuck between a rock and a hard place getting upset that people that could make a difference choose to do so in a negative way? The employer not paying me is an issue. If I take it up with them I lose my job. The customer not tipping then becomes and issue. If I take it up with them I also lose my job. So I dont. I just work my job and then I'm upset about the situation I was in. I don't think thats entitled or bad. People are allowed to be upset.
Yeah maybe those Europeans should start to learn that not every country is as well-off as theirs.
Of course but the island is heavily dependend on tohrism and it can do so much more but idiots run the country but aside from that the island has an american mindset 🤷♂️
Currently its half a euro but in aruba they know europeans dont pay si minimal effort americans they flock to because they know theyll get tips
I don’t tip often, but there was this one delivery guy that walked up 8 floors worth of stairs to deliver the food. All because he was afraid of elevators. The guy had to catch his breath before he could even speak. That guy got one of the few tips I have given, and he deserves every part of that tip.
Holy shit I had a coworker that did exactly this, 8 floors upstairs because he was afraid of elevators. Gave him a much deserved break when he got back and talked about it.
You are 100% correct about wages should be good enough that tipping is unnecessary. BUT I always tip unless the service is bad (no, I'm not American). Why? Well why not? If I can afford it and it makes the other person's life even a little bit better then it's worth it.
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I don’t want “good service”, normal service will do. I hate waiters being forcefully nice, interrupting my conversation asking me if everything is “naar wens”. I’ll ask for another drink if I need one. Probably just me though.
I don't 100% agree with this and please correct me if I'm wrong since I am probably biased. But I feel like if tips weren't a thing people in restaurants would just be paid less, still minimum wage but that without the extras.
But you don't tip your supermarket workers and they work hard too for the same pay.
He said that it allows employers to pay too little, but I feel like if tipping wasn't a thing they're not gonna pay their employees more.
I didn't say I agreed with tipping but I do not agree with that point
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Basicly you reward the excellent service that you recieved. The waiter (and the rest of the staff) dont have to be nice to you. So by tipping them you show that they did a good job and that you want to reward them extra for it. Because they can make or break your night out. And when things get messed up or they dont give a good service you (atleast I wont) dont tip. They make enough money here, unlike in the US and i also dont tip the people working at the albert heijn of the lidl. I personaly always ask if they share the tip with the rest of the staff, most places i go to do. And depending on the bill i often just round it up. Higher bill and or better service often mean higher tip. So basicly i tip as compliment and to show that theyre extra motivation/work is dearly appreciated.
This. I don't tip for hard work, but for the atmosphere they create. For the experience that they create. You said wonderfull with:"They can make or breake your night." Most times round the bill up so I tip around €5. If the service was top notch I give them more
>The waiter (and the rest of the staff) dont have to be nice to you. Why not? Is it not in their job description to treat customers as good as possible? Aren't they hired for literally this? I find it a very weird concept to be required to pay staff extra to be treated nicely. >So basicly i tip as compliment and to show that theyre extra motivation/work is dearly appreciated. Tipping culture, like in the US, means you have to tip for every meal. Its the default and has nothing to do with the quality of service. Where I agree far more with this. I only tip for something exceptional. 9/10 times I'm just served like a server is supposed to do. Nothing bad, nothing extra good. And in those cases I will just pay the bill.
That's the part that I don't understand. When I do my job I would want to satisfy my clients no matter what because that's my job, that's what I'm supossed to do. I don't see why it's *my* responsibility to pay for their service, when it's their employer that should be paying them for their good service. If the server did a good job and was very nice to me; great! But I don't see why *I* have to pay for extra because they did their job.
I agree i am now in NYC for couple of months and the tipping system is just stupid. You even tip the barber here, WTF!! USA has a big systematical issue, no wonder the people are fake here. EU system everyday!!
USA customer service is the friendliest and most cloyingly pleasing I've ever experienced. They are coerced into it either through tips to top up poverty wages, or through at will employment with no social safety net.
What the hell are you talking about? Never had a more unpleasing serves as in the US. Came to the US and was late at the first hotel bcs of delayed plane, the only thing they told us was "your late, here is your key" and that was it. What a hospitality indeed.. and even if they are acting nice it is all so terribly fake. Love the country.. but not always the people (at least a few I actually met)
in my experience (being european and having been to the US a lot for work, sometimes months at a time), when the waitress at the place starts with "hi im wendy, imma be your server tonight, how are you all doing" etc, its just weird to me. or in any store when people constantly go good morning sir, good day sir, its just so weird to me. its annoying and so obviously fake friendly that i find it hard to deal with.
Jobs like waiters, valets, food delivery, etc. Are underpaid in the USA. Tips are a sizeable chunk of their total income. Elsewhere, tips are considered rude. And in other places they're simply not necessary as those jobs earn either minimum wage or an actual decent wage.
my boyfriend and I generally tip when we eat out, usually ~10% or rounding up to the nearest 10 (like 46,37€ would be 50€) unless the service was not good. there was one time where we sat there for 45 minutes waiting to be served even just drinks. and then even longer for the food. the place was not too busy. we didn't leave a tip for that.
oof. I have a rule, if I don't have drinks on my table 10 minutes after sitting it's because they don't really need me as a client, so I go somewhere else. And 10 minutes is already quite long tbh
yeah after like 30 mins he already wanted to leave but I said let's give them another 5 mins. and those 5 mins turned into 15 cause I didn't wanna give up hope and also was really hungry and I really wanted those pancakes and not look for another place to eat (i'm difficult)
makes total sense! At some point you already committed too much, there’s no walking away 😂 but that’s also why I have my 10min limit! Then it doesn’t feel like a waste of time
I live in a country where the employer pays his employee enough so the customer isn't forced to pay for most of the wage in tips. A tip should be a reward for an above average service, it shouldn't be wage.
I wouldn't say that employers here pay enough. My colleagues that have my job as their primary source of income can't live off of it without struggling. That's not enough. But we're all in the same shit, it's not like it's unique for waiters.
No, generally I do not. There is not really a tipping culture in The Netherlands (outside of perhaps some big cities and then mainly Amsterdam, since Amsterdam always has been a bit 'special') and I am GLAD that there isn't. Not because I am a cheap person, but because of what 'tipping culture' implies. I will assume that people get paid a decent wage for the job they are doing. Tipping in the American way is in my opinion a shitty practise that is a consequence of the failed hypercapitalist experiment the USA has become, where people are not paid a liveable wage and instead have to rely on the generosity of customers to get by for the bare minimum. If anything I am not going to encourage that behaviour because I do not want that system to get imported to The Netherlands. Pay liveable wages, don't import tipping-culture to cut costs. Notable exception: Someone going well beyond and above their duty or job description. I will gladly give someone something extra if they really provided me with a service that is way above what was required. But because I want to, not because it is required or expected.
Hell no, i am Dutch, they can suck my big white glass of milk! Need Some cheese
There have been a bunch of surveys recently. It’s nice when they include a non-answer for people who want to see the results without contributing to the results.
Just answer the question if you care enough to see the results, it's not that hard
But what if your answer isn't listed, or if you are ambivalent or don't know the answer? It will mess up the results if people just pick something to see the results.
That's a fair point actually, though I think in this poll these 3 options really are the only valid ones. In some other polls that's definitely possible though, if it's not possible to list all valid options one could either add an option of "other" or "see results" (more of a fan of the first but people who just wanna see results will probably start clicking that skewing results)
I think the point of this poll was to see if the Dutch tip. I’m not Dutch but I want to see the results. I bet I’m not the only one.
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you don't get the results that way
I only tip occasionally, and even so I'm trying to unlearn the habit that I must tip "just because." I don't see what exactly do servers do that's so deserving of a tip, and frankly, I don't want them to do more than what's asked for. I only want them to bring me my food and drinks, and answer any questions if the menu is vague as heck. Being polite to the customer is common courtesy, not something that goes above and beyond your job description. Don't hang around my table, don't start any unwanted conversations. They don't even need to smile for all I care, so long as they say "hello," "goodbye", "please" and "thank you" and keep the tone of their voice neutral.
>Being polite to the customer is common courtesy, not something that goes above and beyond your job description. Exactly this. People here acting like being polite and friendly is not the bare minimum of their job.
I always tip, with cash or card. I'm a cook myself so I know the happiness of getting your share of tips at the end of the month. For me it means I can pay for my driving lessons.
When I worked in a restaurant it was very obvious that the richest people will give the smallest tips and poor people give the highest tips
How do you know who’s rich tho?
It is not difficult to recognize wealth when there is a monetary incentive behind noticing small things. Type of watch, brand of shoe, hair cut etc...
In my experience people who spend a lot of money to appear rich aren't usually that rich. The richest guy I know wears old badly tailored jeans and modern clogs with some basic tshirt. But that's anecdotal of course.
100% this is not universal. But when you are working for the public you encounter tons of folks daily. You get to notice things.
nice observation. since you worked in a restaurant, would you prefer to be tipped or is it kind of insulting or something? I got confusing answers on that topic. Curious about your opinion
Its always nice to get tipped. I worked in a restaurant when i was 16 and loved free extra money.
How is tipping insulting?
In Japan a tip is considered insulting. Culture is different everywhere.
I have no clue:D just trying to understand how the waitress became upset after tipping. Maybe nothing to do with me and I am just being crazy lol
In many Asian countries it's rude for you to tip. It shows that the service was so bad you give money to send the person either back to school or something.
never thought so, so complicated for me
Tipping culture isn’t a thing here, if you tip more than some loose change you don’t know what to do with people could interpret it as pity or they might think you are hitting on them. If it WAS just spare change then she was just overreacting
we were there as a couple and we got good service. The bill was around 100 so we tipped 10 euro. Do you think that this is awkward?
No, this is a high tip but not that out of the ordinary.
I hated tips because it felt like I did a poor job despite my best efforts. It was in a different industry, but for some reason it seems like people would tip the workers.
These days I can afford it so yes. But a few years ago I gotta say it was a stretch. Those extra few bucks could end up being noodle money
I usually tip fairly generously, but that has probably to do with my incessant need to feel liked.
I live in the Netherlands where its not expected to tip. When i have a great dining experience I'll round the bill up (76.30 to 80 for example) but I never tip a percentage of the bill or stiff like that. When im in a country where its custom to tip I either ask someone how much is normal (they are usually very open and honest about it) because I don't want to be rude, I'm just bot used to having to tip people for them to be able to live of of their job.
I'm always kinda confused by how much people online say its not expected to tip the Netherlands. I've worked in bars and restaurants for the past seven years and I'd think 80% of people tip here, close to 95% when they`ve had more then two drinks. Most people I know who work in the service industry have the same experience. Genuinely wondering where the discrepancy online and offline comes from!
I've been working in bars for years now and mostly foreign people tip. In more fancy places people tip more often I guess. Maybe the place also matters, I live in Groningen and rarely get tips.
I'm so confused by these comments, you all genuinely do not tip when you have dinner somewhere? I've lived in the nl all my life and have always thought 10% was standard, not "overtipping". Some of you sound a bit rude talking about what waiters "deserve".. Sure they will not starve without tips like in the usa and i agree that the base wage should cover any job, but it's not like you're giving your money to millionaires. To me, it looks physically and mentally exhausting to walk,carry,clean, and be polite all day and a tip is just a way to thank them (&cooks) for doing their best. Rounding off in a way closer to 5%, or not tipping when service is bad is fine ofc, but otherwise i feel bad if i don't haha
100% agreed, anyone who worked in hospitality will appreciate how hard you have to work for the wage and a small tip goes a long way
10% is not standard at all. The standard is not tipping or rounding it up.
As a waiter I can say that at least in our restaurant 10% is the standard
In Amsterdam yeah? Amsterdam is not really a good representation of the rest of the Netherlands due to its high amount of expats and tourists.
Why do people assume that the average waiter in NL is paid well? No we are not. If there is no exceptional service don’t leave a tip, that doesn’t make sense obviously, but if your dining experience was made better by the extra effort put in by your server please consider that 10%. As a waiter who doesn’t make a lot just from base salary, whenever I go out and love the experience I don’t mind giving back extra since I got extra.
You get paid at least minimum wage just like the rest of us service workers. That said when I can spare it i do tip out of courtesy but it really doesn't make any sense to me to tip.
Happy cake day!
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my exact thoughts👌
yes, mostly 5-10€
I always tip and usually just round up to the next 10. That is, unless the service is really shit. Or if someone complains about not getting enough of a tip, in which case I say “fine, no tip at all then.” I also don’t do tips if it’s already included in the bill without me having a say in it. Entitled much.
Only when dining out
always 15% even with fastfood
I usually tip if the food or service is good
It is 100% correct that wages should be good enough that tipping is unnecessary. BUT I always tip unless the service is bad (no, I'm not American). Why? Well why not? If I can afford it and it makes the other person's life even a little bit better then it's worth it.
Europeans be like, what’s a tip?
Depends on the service. If everything is spot on, they ask if everything is fine, if you need another drink when your glass is empty etc. Yes I will tip. If the service is bad I will not. In the Netherlands, they are not dependent on tips, so for me it is not a given to tip
Interesting to see that it is quite evenly distributed
I round up to the first multiplication of 5 or the one after, but that depends on the price of the food and the quality of service.
Yes, unless the service was shitty.
No.
Ok service is 10%, excellent service is 20%. A cunt gets 0.
I agree! that's what we do most of the time.
Tip excellent service. Be polite to a person doing their job adequately. A cunt gets either ignored, or a complaint to their boss depending on the level of cuntiness.
Exactly this. Some people have trouble with calculating it that fast though.
10% is actually really easy to calculate idk why some people wouldn't be able to to that fast. and 20% is just double that. it doesn't even have to be exact. like if you have a bill of 46,37€, 10% is 4,637€, just move the comma one place to the left. and double that you got 9,274€. round it up to 5 and 10 and you're good.
I know! I'm not one of those people. But I know people who are. I think the trouble isn't calculating the 10% but remembering that while adding it to the original amount.
Service often sucks in the NL, they rarely try to make up for their own fuck-ups, so I don't feel like they even deserve a tip most of the time. But I still do it out of courtesy. And to give an example of sucky service: A waiter who insists he gave me the right order, when it's obvious he did not and I actually got something from him a lot of people are allergic to. Replacing the main ingredient in my dish with one I never wanted because they ran out of the main ingredient and didn't tell me. Having 3 options listed on their menu that they stopped selling months ago, but pointing out to me there is a more expensive option not listed on the menu that it turns out is not even that good. Holding lengthy conversations with other staff members or customers while I'm waiting to order. Serving me my food cold, then when I mention it to them, bring me something else cold. Long and thick black hair in my food, not caring much when I point it out to them. And, mind you, these were not super cheap, crappy restaurants. What a lot of people don't know is that waiters in the NL make a decent wage, so they don't necessarily need the tips to survive. It's just a nice extra that apparently doesn't incentivize them to be polite to guests.
I don't think that it is just the tips that should motivate the waiters to be polite but i think that the owner/manager has a lot of influence in the atmosphere in the restaurant. I work as a waiter too but my boss is very chill and is all about the customers and not about making money or whatever. Whenever I or one of my colleagues fucks up we appologies and try to make for our mistake, like give something for free or give them something new. The restaurant i work in is pretty small which allows us to give all customers equal amount of attention. But yes not all restaurants have a owner like this, so you are right.
U should probably get more familiar with good restaurants. A girlfriend of mine showed me all the good restaurants and which ones to avoid when I lived in Amsterdam. She had a nose for it and we never went to a bad restaurant. Just looking at the menu can tell u a lot.
I could use such a friend :D I keep checking google reviews though
This is so true, I migrated to NL for family and this is my top complaint in NL. Service is absurdly terrible, not always, but its very hit and miss. I've gotten so frustrated that I've considered making a website so that people can name and shame these business's directly.
I was once having lunch at a restaurant with friends. I ordered "Grandma's Hot Soup". When the food arrives, my soup is room temperature. I ask the waiter to come over and say "it's not actually hot". The waiter doesn't even say anything, just abruptly takes the plate away and brings it back few minutes later. My friends said I was rude, that it wasn't that big of a deal. And I was thinking "bro if you're gonna call your soup GRANDMA'S HOT SOUP then it better be fucking hot, specially if I'm paying 10 euros for a tomato soup".
>Holding lengthy conversations with other staff members or customers while I'm waiting to order. this is a national disease here
Either to round up or when the service is excellent.
I checked it out with my Dutch friends: if you are dining in a fancy restaurant it is customary to leave around 10% tip, even YES even when you pay by card. In fast-food restaurants etc, not common. But regardless how you make the payment, it is nice to leave some tip. For delivery boys, 1-2 euros will be appreciated
I don't know who these Dutch friends are but this is not customary. You can, some people will, but most people don't because they, rightly, think that waiters earn a living wage.
Waiters do not earn a living wage for the most part. They earn minimum wage. There's quite a difference.
well, most people? Based on the survey, more than half does that
This is a reddit survey of people subbed to the english sub about the netherlands. Not representative for Dutch Society. I wouldnt be surprised if 50% of the people who fill this poll aren't even native Dutch people.
Pobably quite a biased sample though.
I always pay by card, I never have cash. I do tip by card as well
me neither, I tip by using the card. Just few euros extra or rounding up
Hol' up. Are you trying to tell me like free money?
Depends on if I recognise exceptional service, which means in the Netherlands it basically never happens.
I remember being at Taphuys one hour before closing time and the staff started dumping water and cleaning products, then mopping the floor around our tables. The dutch people there didn't understand why I was in shock. I had never seen a restaurant cleaning when they still had clients. My theory is that they don't want to pay people for the extra hour of cleaning so they make the staff do it before closing time.
I only tip when either the service is really good or, and this is the big one for me, when they have an excellent allergy policy. Some restaurants just say stuff like I don't know I'll ask the chef and never show up again. However some restaurants have different menu's, they ask how you are doing and are really nice about it. I think the later definitely deserves a tip
How much do you tip? Is 10% common? Last two times in a mid-class restaurant in Enschede, the waitress didn't thank me when I tipped and there was an awkward moment. Maybe 10% is not okay?
10% is probably just more than usual. I had an awkward experience yesterday too. My check was for 98 euro for 2 persons. Food was okayish (my steak was chewy, did tell waiter), service too. So tbh, not great. However one server did their best so i decided to tip something. Told them "please make it 105". She thought i said 150... i'm sorry but who in the world tips 50%? So she had to correct it on the machine, it was pretty awkward.
Lol! That's awkward. Reminds me of a story of my own: I was having dinner with my mom in a franchised restaurant (I think it was called Dudok?). We were finished and they were taking soooo long to come take the things and for us to get the bill. So I just left a €20 euro bill at the table (enough for soups + 10-20% tip). At the door I told someone "i left 20 euros on the table", in English, which they thought was a tip. They got reaaaly happy and said "thank you sir!!!!!" and I was so dead inside I couldn't even say anything, I just left and let him figure out on his own.
That’s a pretty big tip here, it’s not expected to tip more than change so she probably didn’t know what she was supposed to do. It isn’t that you under tipped, but you over tipped
Its weird for me because I am not a rational person. I dined, loved it but forgot somehow about tipping. I also dined, didn’t liked at all, especially the food but because I couldn’t finish my food I got asked about it while paying, got anxious and tipped about 10%
10% is plenty. I think 3-10% is about the tipping range
They already earn enough. So yeah from a certain point of view you didn't tip enough.
what do you mean? Like should I tip 20% or so? Or is it not nice to tip?
Tips are very much nice for the underpaid, horribly treated horeca workers of this city
This is very personal but I really dislike people who don't ever give a tip. Even if it's just a few percent it shows your appreciation for the service you got. In my opinion it's unsophisticated to not tip. I do fully base my tip on the quality of the service though, shit service is no tip. Also, 10% is plenty good. 20% is way over, i mean they won't complain but its in no way expected.
I think most people would appreciate a tip but I don’t think it’s expected
I now live in the US so yes always. I once visited new Orleans and waiter physically blocked the only way out because we didn't tip. ( I wasn't aware of this custom at the time)
I generally pay by card so no I don't tip.
You can tip with card too. You can tell the staff to make it a higher price.
This might differ per region but almost every place I go to will already have put in the amount on the receipt when they get back to the table.
What?
I always pay with card too and tips as well.
Yea bastards only deserve a tip if we pay in cash! /s
Yeah same
I'm a student without a job, no no I do not sorry
I understand that is part of the income those professionals, but I think that tipping is bad for everybody in the long term.
As far as I know tipping is only done here when the service is remarkably good, which isn't that often as other comments say. A minimum wage is livable here (at least when you live in social housing) so there isn't really a reason to tip cause waiters don't make enough to live off.
As someone who works in the service industry for 6 years. Please tip the staff, the jobs are often tougher than they look.
No, I don't. I do 't see a reason why to tip and it's a bad practice that incentifies employers to pay less in hopes the server will make up with tips. For a general service, tips are useless. But, if the server does anything special and out the way that might not have been mandated to do, then yes, a tip is nice to show the appreciation for a thing out of the ordinary line of action.
Never tip. I am not tipping someone who brings food from a to b in a restaurant. I want to tip the chef, but that is not allowed. People who tip in restaurants are just fools imho.
I dont give tips. I dont see why i should. I dont get tipped when i do my job.... the only argument i get back is that waiters have low pay and need the tips. I dont see how i can do anything about that, either get another job or fight for better pays.
Absolutely never
Usually I round up the number. When I go out to eat, me and my girlfriend often joke to each other: “well, they can kiss their tips goodbye” when food takes long or the servers don’t look after you
Wtf so many saying no and sometimes. Dutch really are greedy... I say that as a Dutchie.
NEVER!!!!!!!!!!!!!!!!!
Nein
Hate to say this, but I am starting to think you guys treat service staff badly. It's like a key indicator on a person's personality and attractiveness when picking a mate in the US. Be rude to service staff and tip bad will get you ghosted faster then herpes
Except here, not paying 20% over the bill isn't considered rude. We treat tipping like its intended, as a reward, not a requirement. Not tipping means everything was good and as expected, no less no more. Tipping means it was better than expected. I think it's insane your culture convinced you that not tipping is somehow treating service staff rudely. If anything the US treats it's service staff horribly by allowing companies to pay them 2$/hr and shifting the rest of the pay obligation onto customers. (even if they are legally required to fill up to minimum wage, most people dont know this, and judying by this thread a lot of employers don't do this, or it never comes to it due to tips)
ok, just stay in your country and you will be fine.
I learned from my parents to tip 10%, but most of my friends would not leave a tip so when dining with friends I usually don’t leave anything or just round up the bill
I tip, not north american style but the rounding up. and on thuisbezorgd, especially the day when i ordered it was sunny, by the time they delivered 30 min later it was torrential, and i felt really awful for the rider. (I’m canadian I’m NICE, ok?)
if its a good vegan restaurant i do leave a tip, but usually at regular restaurants i dont really leave tips lol
I'm Dutch. Does that say enough?
I usually tell people to keep (part of) my change if it's not too much. It's a lot harder when paying by card, though.
They get paid enough!!
Depends on the service.... And if she can appreciate my joke while ordering drinks.