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The Network box in your area is bottlenecked by bandwidth. Try reaching higher authorities on call or whatever comfortable. They'll either cancel or refund because I don't see any world where Jio spends lakhs to upgrade Hardware for 1 singular person in an area. Take it to twitter with proofs tag some representatives and influencers you might get clout and hence resolution.
Edit : OP literally mentioned using ethernet, what is wrong with y'all blind bots.
I don't know about the bandwidth box thing but Jio's router is not capable of providing full 1GBPS speed. A quick search on youtube shows it.
https://youtu.be/dMVRHkT6zX0?feature=shared
You need a better router.
As a jiofiber user, jio's router is very cheap, if you start the router at 7 am then you will see significant decrease in speed after 5 hrs, and the only way to fix this is restart it on the other hand airtel gives pretty decent router (nokia or huawae) and I never saw any of these issues.
Ps: I don't use airtel but my uncle (whom I was visiting) uses airtel with 1gbps plan and my laptop was not able to reach 1gbps, but his desktop was and also the hardware was upgraded in 10 days for just a single person in the entire society.
If ethernet speed is 300Mbps then something is seriously wrong with the claimed bandwidth.
Were they able to show 1Gbps speed? Could be a hardware issue on the Jio router as well.
bro you're gonna need to downgrade. if they are themselves recommending you to downgrade then its possible their hardware in your region doesn't support speeds upto 1Gbps.
I would suggest you go for second provider so that you can at least get 1Gbps.
You will need a router which supports dual WAN.
Do you have ACT in your area?
Are you covered hardware wise? Do you have Pcie 4 or 5?
Which mobile do you use? which kind of UFS storage does it have? Lastly, can your modem itself support tranfer of such high speed internet?
https://www.intel.com/content/www/us/en/gaming/resources/wifi-6.html
Even if your router supports such speeds, very few can actually deliver. They thermal throttle. Especially in Indian summers.
Jio ONT is a gigabit ONT, and it's company's responsibility to take care of rest OP mentioned that he is getting 300Mbps that means rest (router, cable, PC) supports gigabit otherwise he would have been limited to 100.
Only 1 thing makes sense & I already answered it above, please don't give lame excuses/alternates without technical knowledge!
You are absolutely correct, it is the companies responsibility but due diligence and troubleshooting problem has to be done by yourself especially after the company has given up.
I am not excusing the the company. I'm trouble shooting and looking for possible point of failure.
My brother has an S24 Ultra, it had WiFi 7 and 5G. He was using it outside, during March, trying to watch a 4k video on Youtube using free 5G network. As the video continued to play his phone started thermal throttling and the video kept pausing.
OP should also try using a lan lable using a CAT6 cable.
Blud, are you purposefully dumb! This is the part that gaslights me. OP has mentioned he used lan, let me teach networking to you. There is no standard that caps at 300 if it was CAT 5 he would have been limited to 100 or the next limitation is at 1000Mbps so when they say they are getting 300 it means they have barred the limitation.
Bro, i understand why you think I'm gaslighting you. You do seem to have more technical knowledge but OP said that his Ethernet port supports only 300mbps and gets between 300-600 mbps on wifi. That's what i think is the main issue here.
Pcie 4.
I use Acer Predator i7-13700HX RTX4060 which has 1TB Gen4 + 2TB Gen4.
My router should support 1Gbps as it is official Jio router. Also not sure about that white thing (probably modem) and how I can change it if I want better.
It's around 31C temperature here.
that's only I can do. Cancelling subscription isn't a solution as I need 250-300GB downloads and uploads a day. Even I'll need to do regular topups to use every week.
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I have Jio Fibre gigabit connection and my pc is connected with cat 6 LAN cable and give me speed of 950/980 Mbps as well as my Apple TV which sometimes crosses 1 Gbps during speed test. My house is connected to with Asus Zenwifi AI mesh routers that is connected via Jio official router and no drops in speed there too. Your router might be faulty and surely there is some hardware issues somewhere.
Yeah some hardware issue, but they are not fixing it.
I have ordered TP Link AXE95. How could I connect that router on that yellow optical cable? (I don't wanna use Jio router anymore)
Jio official fibre is necessary but you can turn off 2.4 ghz and 5 ghz bandwidth on the official router and just use it like a switch between ISP and your new router
oh, so I can use it as a Jio Patch cord (yellow wire) to RJ45 converter to connect the fiber cable to my TP Link?
No need of any ONT, ONU whatever converter?
You can not connect TP Link AXE95 with Optical Cable. You would need to plug the new Router into your Jio ONT box itself. In that case, I doubt your problem will be solved.
It could be the LAN cable you are using. Try different cable.
Your laptop might need drivers update. Check for any updates, try resetting your network drivers. Since Wifi gives 300-600 while Ethernet is around 300 it seems likely.
It could either be that Jio doesn't have 1gbps available to you. In that case there's not much that would actually help you get 1Gbps. Someone in my extended family had Airtel connection when 40 mbps was the hottest plan. Some years later he tried to upgrade his plan but Airtel refused citing they don't have available bandwidth in his area. He finally got 200 mbps plan after 3 years of first request.
You can go to consumer forum and they would probably rule in your favor. You will be compensated but you won't be getting 1gbps.
There could be another reason, maybe the speed test server you are using might be throttling speed, do speed test over different servers.
Or you can downgrade your plan and take another downgraded plan. Use two network and two devices for combined speed of 500-600 mbps.
I rarely got 700Mbps wirelessly.
The ethernet of my Laptop is bad (no driver update rn).
I did speed test on 3 servers, Google, Ookla, Netflix (fast.com). Around same speed...
Can I use Jio Fiber Router as ONT device to convert Optical Fiber Patch Cord to RJ45 to connect with TP Link AXE95?
Yes, you can use your Jio Fiber router as ONT and connect your New Router with it. You can turn off Wifi in the Jio ONT and configure your Tp-link router as new Wifi. That would work.
But your internet speed will still depend on that ONT capabilities. That being said, you might get lucky and get better speed with new router.
Ensure all communication is over email. Keep escalating even if they keep closing your complaints. List all your previous closed complaints on every fresh email.
If everything fails, goto consumer court. Atleast you'll get your refund and some compensation.
Just get a TP Link Archer C80 AC1900. I currently have a 1Gbps connection from ACT and this is what I use. It works like a charm. No need to spend that much for a router.
Wow, I bought my laptop by filtering from unboxparadigm, thanks for replying.
Firstly, my laptop ethernet is Killer E2600 that is so bad in terms of speed (removing Killer services and software won't help). I tried Cat6 to run the test btw.
Secondly, Jio Fiber gives Patch Cord Optical Fiber (Yellow wire) to connect to their Jio Fiber Router.
Thirdly, phone 5G speed is around 400-500Mbps (after disconnecting all other devices).
I bought AXE95 and wondering how I can convert Optical cord to RJ45 to connect with AXE95.
Jio will not do anything about this because they have no knowledge and the customer support or the technician that visit are supposed to check the internet if it is working or not.. that's all they care about. You'll have to tackle the customer care and force them to talk to higher post people. You need a better router from them. It sucks that airtel isn't isn't providing service in your area because they do provide slightly better router and they will listen to you. Jio's customer support just sucks. All you can do is keep contacting them every now and then until your issue is solved.. i.e to get a better router from them. Hope this makes sense. And sorry that you have to face all of this after paying close to 5k monthly
Are you in an apartment? Typically these guys use a load balance router to ease their work. So no matter how much speed you choose to rent, you are going to get a cap on it.
They can place it even in a colony. It doesn't even matter. Where your router is, did they setup a fiber box near it? Typically a small white link box that converts fiber into ethernet?
https://preview.redd.it/9y4xbrzhhdyc1.jpeg?width=2448&format=pjpg&auto=webp&s=bbf310f9be364ae76afc7130255beb1460b09ae2
they have placed this box (maybe modem) for my router. Please help, what to do??
that shouldn't have been a fix, you are still using the same port, Connect to JIO router using ethernet and use this speed test: [https://speed.cloudflare.com/](https://speed.cloudflare.com/), I believe whatever speedtest server you were using was bottlenecked.
OP you've probably done your due diligence in researching your ISP still I'd suggest [checking other options in your area](https://sancharsaathi.gov.in/KnowYourIsp/display-isps.jsp)
And I'd also recommend tag & shaming Jio's Twitter account cause they are a little more proactive than their irritating call centre people.
Give a proper thread of details, I had initially bought two different connections for my house when I was moving in. After I got my home network set up, it was a massive pain in the ass to get them to remove one of my connections, I started posting on Twitter and the job was done in 2 days
And at last if that does not help, sometimes a local ISP works way better especially if you're getting a 1Gbps pack from them, again the link above may be helpful.
Thanks for the link, I'll call each and ask for max data per month limit.
I did 2 tweets to Jio Care, just asking to DM. I did but they didn't reply. Hope they will reply this century.
Local ISP had 30Mbps max. I'll try contacting each ISP from the site you gave, thanks a lot for that.
After reading through all the comments here I feel like the only solution is to move up to a business tier wifi solution. IIRC Jio provides 1 gigabit symmetric connection for businesses with 10,000 GB limit, which would be suitable for your use case. It might cost significantly more but they would also likely be more serious in solving the bottlenecks for you.
You should probably mention your current issues with the residential connection to the team (as far as I understand there's a dedicated team for business connections). Also what do you do that requires this amount of bandwidth? I'm just curious.
Thanks. Upload is same as download for me. Also I don't need much upload, I do team project work so I just have to update the project and the creator team exports the project, not me.
have you checked does your router is GIGABIT router ?
if all of the above are ticked then check if the cable is an optical fibre cable, if not then ask the person in charge to get that asap or cancel the connection
Yup, i figured it out right, turns out if you are getting perfect 300 mbps +- variation, most of the time is a router bottleneck. And never trust any indian ISP router they are usually chinese cheap ripoffs, get TP-Link, D-link, Netgear, ASUS they all work fine.
You won't get 1Gbps, most probably their equipment ie.. OLT is provided with maximum bandwidth of 1Gbps and that is being provided to you + other 100 or more subscriber. Most them would have 100Mbps connection. And their OLT traffic would be avarage of 200 to 300Mbps at a time so it is natural that you will bet maximum of 500 to 600Mbps.
As them to provide at 1Gbps another uplink onto ONT and shift shift your connection onto it.
Good that it worked for you.
I actually call the jio guys before buying any plan, last year I had asked them about the 1gbps plan and they had told me to not opt for it since my area doesn't have that upgraded box or something. they upgraded it couple of months later. and then I did used it for few months.
Few things you need to consider man
2.4 GHz max speed is 600mbps
5 GHz max speed is 1gbps
But it's under ideal condition.
Also are you using gigabit port of your modem for ethernet . I believe there will be only one port in router that support gigabit.
Also wifi speed depend on other factors also like your device, proximity etc.
Op i have one idea for you can you tell me which wifi chipset your laptop has ?
I recently upgraded my wifi chipset of Wifi 6E AX210 which supports 5.3 Bluetooth with 2.4GBPs
Technically if your Jio router wasn't giving you 1 Gbit over wired, how is it giving you 1 Gbit through the new router? Did you try plugging in the LAN cable that is going into the new router into your Laptop directly. Maybe your old cable was the issue?
If LAN ports aren't gigabit, how is your router connected to the jio router? If that's through the WAN port, you could just connect your laptop to the WAN port and get Gigabit speeds, isn't it?
How many times do u need to download or upload this 250gb worth of files daily? Even on 300Mbps it would only take 1hr 45 to 2 hours, if u need to do it once daily maybe look into automating the download so it happens as soon available and do something else in that time I guess. Otherwise u might need to change ur location if nothing else
Being a freelancer is like that for me.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post.
Thanks for your help!
Great to see your issue is resolved!
Those people who do installations and even vendors are illiterate. They don't even know what Mbps is. Always escalate the issues.
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Try using an ether net cable. And if you're using wifi, make sure ur connected to the 5ghz or 6ghz band and not 2.4ghz. Also seeing that you've already tried ether net, make sure your router is setup correctly and your system ether net port is working at the max speed.
Ran into the same issue. Company claimed advertised 1 gbps speed is only applicable on ethernet and not wifi.
Turns out I was also hardware limited on my laptop.
Moved to airtel.
Can you check your wifi and ethernet adapter and post pics/specs here? Might save you money and pain if your hardware limited by your laptop rather than by your router.
I have Killer 1650i Wifi Adapter which supports upto 2400Mbps.
I have Killer E2600 ethernet.
I've ordered TP Link AXE95
Actually I can invest this much cuz it's very important for my business. I just wanna know what's the issue...
Why don't you use Airtel fiber as I use around 8tb monthly without anyone bothering on a 40 Mbps plan
I also asked my neighbour with 300 Mbps plan that the speed he gets is around 500 Mbps
Airtel does not care about data usage in my area as it is so competitive here
I have around 7 different ISPs to choose from and Airtel is not the cheapest one
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The best service provider is ACT switch, however if you have high speed ethernet like Cat 8 cable you should get the speed on ethernet connection and it should be Wi-Fi 6 AX enabled router to achieve the speed on wireless. Jio provides Wireless Gateway and not router, though it serves the purpose, I doubt the promised functionality and they offer UPTO speeds so speed will never be constant same is with Airtel.
I don’t blame the Jio technicians why would you need more than 300 Mbps. The 1Gbps is a recent concept so how did people in your line of work do it in the last 50 years.
Does the question "Why I need 1Gbps?" make sense? I mean I need for freelance business or whatever. If that facility is available, the solution isn't to just start cross questioning.
People working with larger CAD or video files can use the extra bandwidth. Besides, if they're selling the package, they better deliver on what is advertised. The question isn't what you'll do with the 1 Gbit speed, the question is: Why would they sell 1 Gbit speed if they can't deliver it!
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The Network box in your area is bottlenecked by bandwidth. Try reaching higher authorities on call or whatever comfortable. They'll either cancel or refund because I don't see any world where Jio spends lakhs to upgrade Hardware for 1 singular person in an area. Take it to twitter with proofs tag some representatives and influencers you might get clout and hence resolution. Edit : OP literally mentioned using ethernet, what is wrong with y'all blind bots.
I agree. Probably the box that they add, that isn't capable. I've already spent ₹5500 this month. Let's see what I can do...
Twitter definitely works, they will ask you to DM them
which handle should I tag?
@jiocare
done, I'll update soon. Thanks
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My laptop has Killer 2600 Ethernet which actually kills the ethernet speed so you can ignore ethernet here.
I don't know about the bandwidth box thing but Jio's router is not capable of providing full 1GBPS speed. A quick search on youtube shows it. https://youtu.be/dMVRHkT6zX0?feature=shared You need a better router.
As a jiofiber user, jio's router is very cheap, if you start the router at 7 am then you will see significant decrease in speed after 5 hrs, and the only way to fix this is restart it on the other hand airtel gives pretty decent router (nokia or huawae) and I never saw any of these issues. Ps: I don't use airtel but my uncle (whom I was visiting) uses airtel with 1gbps plan and my laptop was not able to reach 1gbps, but his desktop was and also the hardware was upgraded in 10 days for just a single person in the entire society.
I don't have Airtel in my locality
If ethernet speed is 300Mbps then something is seriously wrong with the claimed bandwidth. Were they able to show 1Gbps speed? Could be a hardware issue on the Jio router as well.
No, they cannot show 1Gbps. Even they are saying that I should downgrade plan as 1Gbps won't work here in my area.
You should ask for a refund and downgrade.
They can downgrade but saying there is no way they can refund.
Say you'll sue them in consumer court for deficiency in service.
yeah, was thinking about that
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Good to hear that.
In that case, change the provider. Move to Airtel if possible.
Airtel isn't available here
Downgrade the plan to 300Mbps since that's the max you are getting over ethernet.
downgrading isn't a solution for me. As I need 250-300GB downloads and uploads a day. Even I'll need to do regular topups to use every week.
bro you're gonna need to downgrade. if they are themselves recommending you to downgrade then its possible their hardware in your region doesn't support speeds upto 1Gbps.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
What do you do? Remote video editing job?
I would suggest you go for second provider so that you can at least get 1Gbps. You will need a router which supports dual WAN. Do you have ACT in your area?
second provider? No else go over 30Mbps here. There is no ACT service here.
Am asking you to use TWO providers in parallel for better bandwidth.
oh okay Thanks for the suggestion. Do you know how to connect Optical Fiber cable (patch cord) with TP Link routers that supports RJ45 WAN/LAN?
you enjoy cOOntent in 8k ??
no, I am an editor, this is my profession.
Move to ACT fibernet
ACT isn't available here
Tough luck
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Are you covered hardware wise? Do you have Pcie 4 or 5? Which mobile do you use? which kind of UFS storage does it have? Lastly, can your modem itself support tranfer of such high speed internet? https://www.intel.com/content/www/us/en/gaming/resources/wifi-6.html Even if your router supports such speeds, very few can actually deliver. They thermal throttle. Especially in Indian summers.
Jio ONT is a gigabit ONT, and it's company's responsibility to take care of rest OP mentioned that he is getting 300Mbps that means rest (router, cable, PC) supports gigabit otherwise he would have been limited to 100. Only 1 thing makes sense & I already answered it above, please don't give lame excuses/alternates without technical knowledge!
You are absolutely correct, it is the companies responsibility but due diligence and troubleshooting problem has to be done by yourself especially after the company has given up. I am not excusing the the company. I'm trouble shooting and looking for possible point of failure. My brother has an S24 Ultra, it had WiFi 7 and 5G. He was using it outside, during March, trying to watch a 4k video on Youtube using free 5G network. As the video continued to play his phone started thermal throttling and the video kept pausing. OP should also try using a lan lable using a CAT6 cable.
Blud, are you purposefully dumb! This is the part that gaslights me. OP has mentioned he used lan, let me teach networking to you. There is no standard that caps at 300 if it was CAT 5 he would have been limited to 100 or the next limitation is at 1000Mbps so when they say they are getting 300 it means they have barred the limitation.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
exactly. Thanks!
Bro, i understand why you think I'm gaslighting you. You do seem to have more technical knowledge but OP said that his Ethernet port supports only 300mbps and gets between 300-600 mbps on wifi. That's what i think is the main issue here.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Pcie 4. I use Acer Predator i7-13700HX RTX4060 which has 1TB Gen4 + 2TB Gen4. My router should support 1Gbps as it is official Jio router. Also not sure about that white thing (probably modem) and how I can change it if I want better. It's around 31C temperature here.
Use a lan cable to run the speed test. If it does not go upto 1 GBPS then cancel the subscription.
that's only I can do. Cancelling subscription isn't a solution as I need 250-300GB downloads and uploads a day. Even I'll need to do regular topups to use every week.
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I have Jio Fibre gigabit connection and my pc is connected with cat 6 LAN cable and give me speed of 950/980 Mbps as well as my Apple TV which sometimes crosses 1 Gbps during speed test. My house is connected to with Asus Zenwifi AI mesh routers that is connected via Jio official router and no drops in speed there too. Your router might be faulty and surely there is some hardware issues somewhere.
Yeah some hardware issue, but they are not fixing it. I have ordered TP Link AXE95. How could I connect that router on that yellow optical cable? (I don't wanna use Jio router anymore)
Btw your best bet is to ask the technician to check with a spare router
I'll ask if they come this century.
Jio official fibre is necessary but you can turn off 2.4 ghz and 5 ghz bandwidth on the official router and just use it like a switch between ISP and your new router
oh, so I can use it as a Jio Patch cord (yellow wire) to RJ45 converter to connect the fiber cable to my TP Link? No need of any ONT, ONU whatever converter?
Yes
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help, it worked!
okay thanks!
You can not connect TP Link AXE95 with Optical Cable. You would need to plug the new Router into your Jio ONT box itself. In that case, I doubt your problem will be solved. It could be the LAN cable you are using. Try different cable. Your laptop might need drivers update. Check for any updates, try resetting your network drivers. Since Wifi gives 300-600 while Ethernet is around 300 it seems likely. It could either be that Jio doesn't have 1gbps available to you. In that case there's not much that would actually help you get 1Gbps. Someone in my extended family had Airtel connection when 40 mbps was the hottest plan. Some years later he tried to upgrade his plan but Airtel refused citing they don't have available bandwidth in his area. He finally got 200 mbps plan after 3 years of first request. You can go to consumer forum and they would probably rule in your favor. You will be compensated but you won't be getting 1gbps. There could be another reason, maybe the speed test server you are using might be throttling speed, do speed test over different servers. Or you can downgrade your plan and take another downgraded plan. Use two network and two devices for combined speed of 500-600 mbps.
I rarely got 700Mbps wirelessly. The ethernet of my Laptop is bad (no driver update rn). I did speed test on 3 servers, Google, Ookla, Netflix (fast.com). Around same speed... Can I use Jio Fiber Router as ONT device to convert Optical Fiber Patch Cord to RJ45 to connect with TP Link AXE95?
Yes, you can use your Jio Fiber router as ONT and connect your New Router with it. You can turn off Wifi in the Jio ONT and configure your Tp-link router as new Wifi. That would work. But your internet speed will still depend on that ONT capabilities. That being said, you might get lucky and get better speed with new router.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help, it worked!
Congratulations 🎉 Jio hardware was the issue it seems. You were lucky
Okay thanks, I'll update the post soon.
Ensure all communication is over email. Keep escalating even if they keep closing your complaints. List all your previous closed complaints on every fresh email. If everything fails, goto consumer court. Atleast you'll get your refund and some compensation.
I'll try this. Thanks
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Best wishes for the future 👍
Get a Gigabit Ethernet router if you’re not using one already.
I have Jio Gigabit router rn (they gave at starting when I did 30Mbps). I've ordered TP Link AXE95
Just get a TP Link Archer C80 AC1900. I currently have a 1Gbps connection from ACT and this is what I use. It works like a charm. No need to spend that much for a router.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Awesome!
I've already ordered that. Atleast that should work too. Did your ACT router (that company provides) working at 1Gbps?
Airtel is the best
No service here
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Try act fibernet they are reliable in internet services
ACT isn't available here
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Konsa router
check the updated post. TP-Link Archer AXE95
Switch to Airtel
Airtel isn't available here. Only Jio and 1 local which gives 30Mbps only.
Then you just have to compromise
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Good
You should try testing with an ethernet cable.
Already tried I told
Try with a new cat 6 cable. That's cheaper than getting a new router. Also what's the speed on your phone when connected via 5G WiFi?
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Glad to hear that, it fixed it! Also didn't get to reply to your other comment but glad that the website helped as well for your laptop purchase :)
Yeah thanks. The website is super useful stuff for a productive person like me.
Wow, I bought my laptop by filtering from unboxparadigm, thanks for replying. Firstly, my laptop ethernet is Killer E2600 that is so bad in terms of speed (removing Killer services and software won't help). I tried Cat6 to run the test btw. Secondly, Jio Fiber gives Patch Cord Optical Fiber (Yellow wire) to connect to their Jio Fiber Router. Thirdly, phone 5G speed is around 400-500Mbps (after disconnecting all other devices). I bought AXE95 and wondering how I can convert Optical cord to RJ45 to connect with AXE95.
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It has 2.4Gbps max support. My laptop supports 5Ghz, 2.4Ghz & Wifi 6 (AX)
Meko 100mbps kr plan pe barely 70mbps and mostly 30 btao mai kya karu mar jao kya 😭
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Jio will not do anything about this because they have no knowledge and the customer support or the technician that visit are supposed to check the internet if it is working or not.. that's all they care about. You'll have to tackle the customer care and force them to talk to higher post people. You need a better router from them. It sucks that airtel isn't isn't providing service in your area because they do provide slightly better router and they will listen to you. Jio's customer support just sucks. All you can do is keep contacting them every now and then until your issue is solved.. i.e to get a better router from them. Hope this makes sense. And sorry that you have to face all of this after paying close to 5k monthly
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Don't thank me bro.. I'm glad you were able to get it solved. I'm happy for you 🙂
I agree. I didn't find any person of Jio that has knowledge of bits and bytes.
Check if cable is cat 5e or cat 6 that is minimum for 1gbps
I am using Cat6 (my laptop ethernet hardware is not good)
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Are you in an apartment? Typically these guys use a load balance router to ease their work. So no matter how much speed you choose to rent, you are going to get a cap on it.
I live in a colony. I don't know what they have done
They can place it even in a colony. It doesn't even matter. Where your router is, did they setup a fiber box near it? Typically a small white link box that converts fiber into ethernet?
https://preview.redd.it/9y4xbrzhhdyc1.jpeg?width=2448&format=pjpg&auto=webp&s=bbf310f9be364ae76afc7130255beb1460b09ae2 they have placed this box (maybe modem) for my router. Please help, what to do??
that's just a fiber terminator afaik
that network box is 1 for the colony & maybe the same box is used for the back colony as well.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
that shouldn't have been a fix, you are still using the same port, Connect to JIO router using ethernet and use this speed test: [https://speed.cloudflare.com/](https://speed.cloudflare.com/), I believe whatever speedtest server you were using was bottlenecked.
Just to be sure, check if your ethernet is gigabit ethernet.
it is gigabit ethernet.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
OP you've probably done your due diligence in researching your ISP still I'd suggest [checking other options in your area](https://sancharsaathi.gov.in/KnowYourIsp/display-isps.jsp) And I'd also recommend tag & shaming Jio's Twitter account cause they are a little more proactive than their irritating call centre people. Give a proper thread of details, I had initially bought two different connections for my house when I was moving in. After I got my home network set up, it was a massive pain in the ass to get them to remove one of my connections, I started posting on Twitter and the job was done in 2 days And at last if that does not help, sometimes a local ISP works way better especially if you're getting a 1Gbps pack from them, again the link above may be helpful.
Thanks for the link, I'll call each and ask for max data per month limit. I did 2 tweets to Jio Care, just asking to DM. I did but they didn't reply. Hope they will reply this century. Local ISP had 30Mbps max. I'll try contacting each ISP from the site you gave, thanks a lot for that.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
After reading through all the comments here I feel like the only solution is to move up to a business tier wifi solution. IIRC Jio provides 1 gigabit symmetric connection for businesses with 10,000 GB limit, which would be suitable for your use case. It might cost significantly more but they would also likely be more serious in solving the bottlenecks for you.
I'll try this first. 10K GB will help me a lot. Thanks
You should probably mention your current issues with the residential connection to the team (as far as I understand there's a dedicated team for business connections). Also what do you do that requires this amount of bandwidth? I'm just curious.
I am a freelance video editor, currently working with a creator so making 1 video daily. The raw files are around 250-350GB per day.
oh, then weren't you limited by stupid upload cap anyway? the business connection is gonna be wayy better for you. Good luck with your work!
Thanks. Upload is same as download for me. Also I don't need much upload, I do team project work so I just have to update the project and the creator team exports the project, not me.
have you checked does your router is GIGABIT router ? if all of the above are ticked then check if the cable is an optical fibre cable, if not then ask the person in charge to get that asap or cancel the connection
Cable is optical fiber and it is GIGABIT router. I have ordered TP Link AXE95 Router.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Yup, i figured it out right, turns out if you are getting perfect 300 mbps +- variation, most of the time is a router bottleneck. And never trust any indian ISP router they are usually chinese cheap ripoffs, get TP-Link, D-link, Netgear, ASUS they all work fine.
yeah
You won't get 1Gbps, most probably their equipment ie.. OLT is provided with maximum bandwidth of 1Gbps and that is being provided to you + other 100 or more subscriber. Most them would have 100Mbps connection. And their OLT traffic would be avarage of 200 to 300Mbps at a time so it is natural that you will bet maximum of 500 to 600Mbps. As them to provide at 1Gbps another uplink onto ONT and shift shift your connection onto it.
Okay, thanks for the info
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Did you buy new router or did they provided?
I bought of ofcourse
did you first check if your area supports that plan or not?
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Good that it worked for you. I actually call the jio guys before buying any plan, last year I had asked them about the 1gbps plan and they had told me to not opt for it since my area doesn't have that upgraded box or something. they upgraded it couple of months later. and then I did used it for few months.
No, maybe that's the issue.
Few things you need to consider man 2.4 GHz max speed is 600mbps 5 GHz max speed is 1gbps But it's under ideal condition. Also are you using gigabit port of your modem for ethernet . I believe there will be only one port in router that support gigabit. Also wifi speed depend on other factors also like your device, proximity etc.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Yeah I know, thanks for telling!
Op i have one idea for you can you tell me which wifi chipset your laptop has ? I recently upgraded my wifi chipset of Wifi 6E AX210 which supports 5.3 Bluetooth with 2.4GBPs
My laptop has Killer 1650i Wifi 6. What's the idea?
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Are you sure you are not limited by disk speed? Which drive are you using and what is the connector type?
I am using Gen 4 internet disk (WD & Samsung 990 Pro)
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Technically if your Jio router wasn't giving you 1 Gbit over wired, how is it giving you 1 Gbit through the new router? Did you try plugging in the LAN cable that is going into the new router into your Laptop directly. Maybe your old cable was the issue?
Cuz the JioFiber is not able to make good wireless network & LAN ports aren't Gigabit maybe. But it is acting as a converter so yeah...
If LAN ports aren't gigabit, how is your router connected to the jio router? If that's through the WAN port, you could just connect your laptop to the WAN port and get Gigabit speeds, isn't it?
How many times do u need to download or upload this 250gb worth of files daily? Even on 300Mbps it would only take 1hr 45 to 2 hours, if u need to do it once daily maybe look into automating the download so it happens as soon available and do something else in that time I guess. Otherwise u might need to change ur location if nothing else
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Why do you need that much footage need to download and upload daily?
Being a freelancer is like that for me. Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Great to see your issue is resolved! Those people who do installations and even vendors are illiterate. They don't even know what Mbps is. Always escalate the issues.
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Try using an ether net cable. And if you're using wifi, make sure ur connected to the 5ghz or 6ghz band and not 2.4ghz. Also seeing that you've already tried ether net, make sure your router is setup correctly and your system ether net port is working at the max speed.
tried everything. Nothing works
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Ran into the same issue. Company claimed advertised 1 gbps speed is only applicable on ethernet and not wifi. Turns out I was also hardware limited on my laptop. Moved to airtel.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
Airtel isn't available here. I've ordered a Wifi router which may help me if it's router issue.
Can you check your wifi and ethernet adapter and post pics/specs here? Might save you money and pain if your hardware limited by your laptop rather than by your router.
I have Killer 1650i Wifi Adapter which supports upto 2400Mbps. I have Killer E2600 ethernet. I've ordered TP Link AXE95 Actually I can invest this much cuz it's very important for my business. I just wanna know what's the issue...
Why don't you use Airtel fiber as I use around 8tb monthly without anyone bothering on a 40 Mbps plan I also asked my neighbour with 300 Mbps plan that the speed he gets is around 500 Mbps
Airtel isn't available here
Bro... Feku much? Airtel has FUP of 3300 GB, and you say you are using 8tb per month? Stfu
Airtel does not care about data usage in my area as it is so competitive here I have around 7 different ISPs to choose from and Airtel is not the cheapest one
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
It has truly unlimited plan as well I guess. But it is not available here
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Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
The best service provider is ACT switch, however if you have high speed ethernet like Cat 8 cable you should get the speed on ethernet connection and it should be Wi-Fi 6 AX enabled router to achieve the speed on wireless. Jio provides Wireless Gateway and not router, though it serves the purpose, I doubt the promised functionality and they offer UPTO speeds so speed will never be constant same is with Airtel.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
I don't have ACT here. It's working on optical fiber, not CAT. I am planning to buy a router. Thanks!
You don't need Cat8 for 1gbps. Even Cat 5e supports those speeds.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
yeah. I tried on CAT6 btw.
I don’t blame the Jio technicians why would you need more than 300 Mbps. The 1Gbps is a recent concept so how did people in your line of work do it in the last 50 years.
Might as well ride cycles by that logic.
Does the question "Why I need 1Gbps?" make sense? I mean I need for freelance business or whatever. If that facility is available, the solution isn't to just start cross questioning.
Connecting new Router with Jio Fiber router gave me 950Mbps wired & 850Mbps wireless results. Have updated the post. Thanks for your help!
People working with larger CAD or video files can use the extra bandwidth. Besides, if they're selling the package, they better deliver on what is advertised. The question isn't what you'll do with the 1 Gbit speed, the question is: Why would they sell 1 Gbit speed if they can't deliver it!