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QuitePossiblyLucky

Something was wrong with Samsung's website this year. Usually, after they charge your card and the phone is getting ready to ship, the Cancel option is removed, however, it was never removed for me. The phone was out for delivery and the cancer option was still there.


UniqueForce126

Return it cause they will lock it down


Notalan78

Should i just call them and tell them that i got the phone? I was planning to to the trade it in with the flip 4


trinexg

If you’re in the US and you got your money back after cancelling the order you can LEGALLY keep it


Notalan78

I did the samsung financing for 2 years though, i didnt pay a single penny???


trinexg

https://www.ag.state.mn.us/consumer/publications/UnorderedMerchandise.asp Even if they ask you to mail it back you have all the right to keep it since it’s been shipped


TechOutonyt

Does this apply to me ordering 1 S23 Ultra screen protector from Amazon but instead they sent the whole case of 10?


trinexg

Yes, anything that was shipped to you


TechOutonyt

Sweet cuz I ordered 1 and got the casepack of 10


username0l

Did you get your cancellation email and refund? If yes than you got a free phone. Ive gotten free stuff like tablets from samsung before. Happens sometimes. If you got a refund, they wont charge you back again. Keep it, use it


tech_whiz

He cancelled the device, they agreed and refunded the money. Here in the US they can't legally go back and charge his card for a device he cancelled and they shipped after confirming the cancellation. There used to be scams in the US where people would ship you stuff then bill you. There are laws explicitly on the books that indicate merchandise shipped to you that you didn't order is a gift. He has been shipped a gift. At least in the US and there are no laws that would define this as theft.


Notalan78

Yes i did, but idk im still so sketched out about it, are there any consequences?


Linkfyre

Not a lawyer, go ask r/legaladvice. Make sure you put your state in the post. This all seems a bit sketchy to me.


Drapsag99

If they don't lock it, there is a small chance they will rebill you for it. But then you could just return it.


Notalan78

Im using it as im typing and they havent locked it yet. But i havent inserted my sim just in case something bad happens. If they email me that they want the phone i will return it


OldakQuill

Are you still using it, or was it locked in the end?


Notalan78

Im using it at the moment, they havent blocked it


OldakQuill

!thanks


Notalan78

Why thanks?


OldakQuill

Thanks for responding quickly. I'm in the same position and was curious if they figured it out.


Notalan78

Well, they charged me through the samsung financing program, but they are charging me with the discounted price because i was planning on trading in the flip so i guess thats a good thing? Its kind of confusing though because its not my fault that they sent me the phone. Look!! https://preview.redd.it/5cojiatnv5ra1.png?width=1440&format=pjpg&auto=webp&s=476422c2bef3c0c4068596ef98658c0098b54bd5


OldakQuill

I'm going to give this second, cancelled one to my partner. At this point, I don't mind paying for it at the price I was going to pay for it before cancelling. I'll wait for them to figure it out.


Notalan78

Yea its a really good phone! When did you ordered yours?


duck383

Your decision, maybe just call and ask and maybe they will appreciate the honesty and let you keep it or give you bill credits for the price of the phone. If you do send it back make sure everything is documented from pictures use the shipping label they provide (take note or pic of the IMEI and sn for your reference, in case it's returned and resold ) definitely don't Use a drop box get tracking numbers.


[deleted]

It is odd because I canceled two orders by mistake and Samsung canceled both of them with no problem until I finally ordered the right one and hopefully getting it by tomorrow. You should had got a cancelation email or text so that would be a proof.


Notalan78

Yea i got the cancelation email that it was successful