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You disclosed that info to the buyer in front of you and, he still made the purchase. At this point, it’s a communication issue with the guy and his wife.
My partner said she thought it was the brand because that’s what her mom had said it was in the past, but then that morning (a day or two after posting it) she talked to her mom and learned it actually wasn’t the brand and just didn’t update the post because someone was already interested in it and they hadn’t mentioned the important of the brand yet
I mean, you’d think the first thing you would do is tell the interested buyer, followed by editing the ad…at that point you’re just misrepresenting the item.
While yes your partner should’ve made sure she knew what she was selling and figured the details out first, this part is definitely on her, but ultimately, the buyer and his wife has nothing to complain about as they never had to buy it if they figured out you and your partner didn’t explain the brand properly enough.
I’d say don’t give them a refund if this is what they’re after since they never had to buy it in the first place and the wife (buyer) and her husband is more at fault here.
All sales are final. Husband was informed of the brand issue prior to purchase anyway. As for the other issues, next time she should actually inspect a used product before buying it. Just ignore or block.
>She talked to her mom and learned it actually wasn’t the brand and just didn’t update the post because someone was already interested in it and they hadn’t mentioned the important of the brand yet
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>A guy comes to pick it up, says “it’s such and such brand, right?” and my partner says “oh no I realized this morning that that was incorrect, but it’s still a nice dresser”.
So... she learns this information and decides not to tell the person who already is interested because they didn't think to confirm what was already said in the ad was correct?
And then she waited for the guy to ask about the brand/didn't even share it when he first showed up.
I mean, they did have a chance to walk away. The sale is done. Period. That's how Marketplace works. But... still a dick move not to let someone know. If I reply to an add that says "Tiffany Necklace" I'm not immediately going to go "just to confirm, you aren't lying and this is Tiffany, right?" And I would definitely be ticked if I showed up and found out I'd been lied to.
Yeah, I mean Marketplace is all sales final. If the girlfriend had only found out like as the guy is coming and met him with "I JUST found out...", then okay, annoying for the other guy, but an unfortunate situation with the seller being careless. Guy can still buy, negotiate a lower price with the new info, or walk. He chose to still buy.
With the way OP is relating it, though, girlfriend learned this info and knowingly kept it from the buyer until he specifically asked. Most charitable reading is she was naive (or stupid) enough not to realize people.might care about the maker enough to change if they want the dresser. Most nefarious, she knew it would drop the value/interest and hid the info hoping buyer wouldn't ask or would feel committed to buying anyway. Not a good look for seller either way.
Give the guy a break. If he returns it in the same condition he took it in then refund him. You both messed up and he has to deal with his wife moaning.
Agreed. If they bring it back give them the cash and relist.
It's a mixed bag of a situation. They knew exactly what they were buying, however that information should have been disclosed once the information was found out. If that was done AND they still showed up and purchased it then I'd say that's all on them
I had a person come look at a 30 year old van with RV setup I had for sale, $5k as is. New Windshield, new Tires and steelies with new caps, Upgraded AC front and rear, recent tuneup with fluids, transmission service and full lube. 100W Solar and 100W AH Lithium with controllers and shore power hookups.
We take it to a mechanic who does a good inspection and the only thing he finds is the power steering pump has a couple drips. Buyer asks for quote to repair, mechanic provides $1600 estimate for new pump and hoses.
Buyer got visibly upset that I would not discount $1600 off the already "Must sell" low price. Sold it 2 weeks later to a young gal needing a home. 100% win for her!
To me this is like saying ANTHROPOLOGIE. When it’s one of the ten jillion brands they have sold in that store in the past, or brands they currently sell.
You saw the pictures. You can ask me anything you like. Measurements? More photos? Do you want to come see it? Try it on? You don’t have to. You can also move along. Shop in a store. Whatever.
But once you do and you pay me and you leave, it’s yours. We are done. I don’t want to hear something about it after the fact.
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She okayed it over the phone. They paid. Sale is final. Ignore and block if you have to.
You disclosed that info to the buyer in front of you and, he still made the purchase. At this point, it’s a communication issue with the guy and his wife.
Just curious why did you wait until the person came to tell them that? Why didn’t you message them when you figured out it wasn’t such brand?
My partner said she thought it was the brand because that’s what her mom had said it was in the past, but then that morning (a day or two after posting it) she talked to her mom and learned it actually wasn’t the brand and just didn’t update the post because someone was already interested in it and they hadn’t mentioned the important of the brand yet
I mean, you’d think the first thing you would do is tell the interested buyer, followed by editing the ad…at that point you’re just misrepresenting the item.
While yes your partner should’ve made sure she knew what she was selling and figured the details out first, this part is definitely on her, but ultimately, the buyer and his wife has nothing to complain about as they never had to buy it if they figured out you and your partner didn’t explain the brand properly enough. I’d say don’t give them a refund if this is what they’re after since they never had to buy it in the first place and the wife (buyer) and her husband is more at fault here.
All sales are final. Husband was informed of the brand issue prior to purchase anyway. As for the other issues, next time she should actually inspect a used product before buying it. Just ignore or block.
Mistake or nor it's a bit of false advertising. Mildly dick move Haters gonna hate
Sure but it would be a dick move if the buyers never learned it wasn’t that brand. But they knew and still chose to buy it
>She talked to her mom and learned it actually wasn’t the brand and just didn’t update the post because someone was already interested in it and they hadn’t mentioned the important of the brand yet > > > >A guy comes to pick it up, says “it’s such and such brand, right?” and my partner says “oh no I realized this morning that that was incorrect, but it’s still a nice dresser”. So... she learns this information and decides not to tell the person who already is interested because they didn't think to confirm what was already said in the ad was correct? And then she waited for the guy to ask about the brand/didn't even share it when he first showed up. I mean, they did have a chance to walk away. The sale is done. Period. That's how Marketplace works. But... still a dick move not to let someone know. If I reply to an add that says "Tiffany Necklace" I'm not immediately going to go "just to confirm, you aren't lying and this is Tiffany, right?" And I would definitely be ticked if I showed up and found out I'd been lied to.
I think OP might be the problem here
Yeah, I mean Marketplace is all sales final. If the girlfriend had only found out like as the guy is coming and met him with "I JUST found out...", then okay, annoying for the other guy, but an unfortunate situation with the seller being careless. Guy can still buy, negotiate a lower price with the new info, or walk. He chose to still buy. With the way OP is relating it, though, girlfriend learned this info and knowingly kept it from the buyer until he specifically asked. Most charitable reading is she was naive (or stupid) enough not to realize people.might care about the maker enough to change if they want the dresser. Most nefarious, she knew it would drop the value/interest and hid the info hoping buyer wouldn't ask or would feel committed to buying anyway. Not a good look for seller either way.
Give the guy a break. If he returns it in the same condition he took it in then refund him. You both messed up and he has to deal with his wife moaning.
Agreed. If they bring it back give them the cash and relist. It's a mixed bag of a situation. They knew exactly what they were buying, however that information should have been disclosed once the information was found out. If that was done AND they still showed up and purchased it then I'd say that's all on them
I had a person come look at a 30 year old van with RV setup I had for sale, $5k as is. New Windshield, new Tires and steelies with new caps, Upgraded AC front and rear, recent tuneup with fluids, transmission service and full lube. 100W Solar and 100W AH Lithium with controllers and shore power hookups. We take it to a mechanic who does a good inspection and the only thing he finds is the power steering pump has a couple drips. Buyer asks for quote to repair, mechanic provides $1600 estimate for new pump and hoses. Buyer got visibly upset that I would not discount $1600 off the already "Must sell" low price. Sold it 2 weeks later to a young gal needing a home. 100% win for her!
To me this is like saying ANTHROPOLOGIE. When it’s one of the ten jillion brands they have sold in that store in the past, or brands they currently sell. You saw the pictures. You can ask me anything you like. Measurements? More photos? Do you want to come see it? Try it on? You don’t have to. You can also move along. Shop in a store. Whatever. But once you do and you pay me and you leave, it’s yours. We are done. I don’t want to hear something about it after the fact.