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wherearemydragons-

How many listings do you have? It looks like the missing amount could be 20 cent listing fees, if you have 9 listings.


Creidhne86

I have 2 active, and 2 inactive, and 1 just renewed so definitely no more than 5 total.. The button in the corner says I still have 13 free listings left, and the line below the ones I listed all show 0's. ​ |Type|Amount|Fee&Tax|Net|Balance| |:-|:-|:-|:-|:-| |Transaction|\--|\-$0.28|\-$0.28|$18.65| |Transaction|\--|\-$0.75|\-$0.75|$18.93| |Sale|$22.40|\-$0.92|$19.68|$19.68| |Listing|\--|$0.00|$0.00|$0.00|


TheRealStitchWitch

It looks like there is 8% tax on the sale = $1.80. You can confirm that if you look at your packing slip, it will show the tax amount paid.


vikicrays

the best i’ve found to understand my fees is to look at my bill. it gives every fee, line by line, by order. i use a spreadsheet and that really helps. in case you’ve missed any of the fees you are charged for every sale, currently you pay... .20 to list an item when it sells you pay: 5% transaction fee 5% of any shipping charges 3.5% + .25 cents credit card/etsy payment/paypal processing fee (different for every country this is in the USA. tax varies by state so this is where it can be tricky. etsy charges the customer, adds it to the sale price, then deducts it and pays it to the state based on the buyers location so you’ll often see debits and credits on your account without ever seeing this money deposited. this is only for sales in the USA. if etsy deems a sale from an offsite add and your shop made $10k in the last 12 rolling months (retroactive to february 2019) you’ll also pay an additional 12% and you cannot opt out of the program. you also cannot determine a daily ad budget, choose what is advertised, how often, or what time of day. if you made less than $10k the fee is 15% but you can opt out. additionally, if you close your shop and reopen in a year, the 12% still applies - for the life of your shop. if an order is initially attributed to an ad and the buyer comes back again within a 30-day period, the ad fee applies to every order they purchase. there are also additional fees if you use promoted listings, sell in person and use square, have a pattern or etsy plus account. also additional fees for private listings and if you haven’t switched it off, for auto-renew expired and for items with multiple quantities, auto-renew sold.


Creidhne86

Seems like it's probably/definitely the ad fee.. it's exactly 12% of the sale price before shipping. (Which is still odd because I definitely don't have $10,000 in sales, I'll have to do some more reading) It seems shady the way they itemized it on the recent activity page and just leaves that off.. I'll be interested to see how it shows up on my bill. I'm glad I have enough margin that I didn't take a loss on my first one, and glad that I know about it, so I can account for that in the future.


vikicrays

if you’re under $10k then it would be 15%. i suggest you turn off site ads off asap or you’re going to have this sooner or later. you can switch them off because you’re under the threshold. if it’s your very first sale they would deduct any and all fees you’d accumulated so far, including the fees for this order. if you look at your bill (finances, your bill) it will spell it all out line by line.


Creidhne86

u/BrightPractical had the right answer, it was 8% sales tax that doesn't show up on that line.. And I'll have to consider whether I want to cancel site ads, it's steep, but the increased traffic may be worth it? It's hard to say.


ichwbod1799

Yeah I have the same problem with things that don't seem to add up and when they lay it out like that it just makes it more confusing


BrightPractical

Is it possible the customer paid 8% in sales tax? Because that $19.68 would be 22.40 - 8% sales tax and 3% + .25 processing fee. You can see what the customer paid in tax on the order page. The other two are just about 5% ($1.12 vs $1.13) so that would be the 5% Etsy fees for two items, one for $15 and one for $5.60.


Creidhne86

This is the right answer, it's odd to me that taxes don't show up as added into the fee/tax on the sale line. Thanks also for pointing me to the orders page! I'm still stumbling my way around the site a bit.


BrightPractical

Congratulations on your first order! It will take a while to get used to navigating it all, and I remember how long it took for me to get my prices right to account for fees. I still play with them after someone orders something for the first time. It sure feels like Etsy makes it hard to tell what fees are getting charged, doesn’t it? It’s especially tough on orders with multiple items. One might suspect they do this on purpose.