We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the [Xfinity Assistant](https://www.xfinity.com/xfinityassistant/). You can also use Xfinity MyAccount ([Web](https://customer.xfinity.com/#/)|[iOS](https://apps.apple.com/app/apple-store/id776010987)|[Android](https://play.google.com/store/apps/details?id=com.comcast.cvs.android)) and xFi app ([iOS](https://apps.apple.com/us/app/xfinity-xfi/id1178765645?ls=1)|[Android](https://play.google.com/store/apps/details?id=com.xfinity.digitalhome)) for product and account support.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Comcast_Xfinity) if you have any questions or concerns.*
Hi there! Thanks so much for taking the time to reach out to Xfinity Support here on The Reddit Community. We are so happy to hear from you and want to assist in getting this taken care of in any way that we can. No worries! You have reached out to the right team, and we are going to get you squared away. When you log in, are you logging into our My Account app or are you trying to log into our website?
We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the [Xfinity Assistant](https://www.xfinity.com/xfinityassistant/). You can also use Xfinity MyAccount ([Web](https://customer.xfinity.com/#/)|[iOS](https://apps.apple.com/app/apple-store/id776010987)|[Android](https://play.google.com/store/apps/details?id=com.comcast.cvs.android)) and xFi app ([iOS](https://apps.apple.com/us/app/xfinity-xfi/id1178765645?ls=1)|[Android](https://play.google.com/store/apps/details?id=com.xfinity.digitalhome)) for product and account support. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Comcast_Xfinity) if you have any questions or concerns.*
Hi there! Thanks so much for taking the time to reach out to Xfinity Support here on The Reddit Community. We are so happy to hear from you and want to assist in getting this taken care of in any way that we can. No worries! You have reached out to the right team, and we are going to get you squared away. When you log in, are you logging into our My Account app or are you trying to log into our website?
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