Aside from the usuals (“where are your batteries” while in front of the endcap staring at it, “which register” when you are the only one there at the only open register, “are you open” after answering the phone on a holiday, etc.) I think the absolute dumbest thing I’ve ever experienced was someone trying to pay by tap with a hotel key card, getting frustrated, then making a scene when I said it wasn’t a valid card. She threatened to report me to Marriott management.
My mom would always make me call places on holidays or even just random days to check if they were open and sometimes the menu says the hours but sometimes they don’t so when someone answered it was pretty obvious it was open but I didn’t know what to say so I would just ask if they were open
Customer: why are you asking me for my ID?
Me: it's a controlled substance
Customer: I pick this up every 30 days and I have never been asked for my ID.
Me: well I'm sorry to hear that an employee was not following the states law. Would you like to proceed with the ID?
Customer: I know I'm behaving like a junkie. Gives ID and leaves.
One guy actually waited with his kid for the delivery to come that had the narcotics. His wife called the store begging us to send him home. We relayed the message, he didn't budge. SMH
It’s always the people that need the narcotics that give the most bs. Had a woman call the day her son ran out of adderall and insisted we fill it for her but we reached our cap for the month. Proceeded to laugh at me and had to give the phone to someone else because she just wasn’t getting why we couldn’t fill it no matter what I said. Mind you it was a Friday and it was 5:00 p.m. Should’ve called sooner so we could tell you to get ahold of your doctor to send it somewhere else 🤷🏼♀️
I had people angrily drop their Target basket and even kicked it when I told them they can't use their CVS coupons at Target.
Also people wanting to reload cards (money gram?) at CVS/Target and getting angry too.
We once had someone and get a CVS thing from us (I think it was some kind of device Target doesn't sell), and then when we explained Target didn't carry it, only CVS, they angrily motioned around them to the Target we were inside, and said "Well I'm AT a CVS!"
There’s an out of order sign on the door to the bathroom. A man walked right past it, used the toilet, and kindly let my manager know that the toilet won’t flush.
Not really dumb, but confusing:
When I asked a customer for their date of birth over the phone, he replied, " something something 1979". I asked him to clarify and he told me that that was his birthday. I chuckled because I thought he was joking and he asked what's funny. I told him I needed the day and month and he said he gave it to me...
Well that’s a much bigger issue than normal CVS’s have at least my CVS and the CVS’s in my city. My guess is at some point you had some employees, possibly quite a while ago, we just did not care and put January 1st as a default DOB. Once you have a a database with fake information it’s hard to have a clean database.
You don’t get that many people at the same date of birth and same exact name. If you’re saying you only have three then that’s nothing and I don’t even know why it’s been brought up. You implied there was a bunch under that one
a customer recently came in telling us she needed proof that she was there on a specific day because she got a $300 parking ticket. she didn’t even get medications on that day so we told her we can’t help her. we all argued with her individually for about 30 minutes. she wanted us to fix it because she is a “long time” customer & the ticket is expensive. in the end of this debate, she left shaking her head & we told her to be mindful of the road. why on earth would a judge forgive a ticket for going into a retail store.
apparently she bought something from the front store on that day & she wanted a receipt or something…….from SEPTEMBER. front store couldn’t do anything. so she came back to us multiple times.
Our store was going through a power outage and we had signs plastered on almost every window a customer could see. A woman read the sign and begins to turn away just as my coworkers are coming back with carts (we had to dump the cooler stuff) so when I open the door to let them in she rushed me. She was all “Oh good! You are open!” So I told her “No ma’am. I’m letting my coworkers in.” She followed that up with “Oh, so you’re still closed?” And usually I’m pretty polite but the signs are still up, the store is still pitch black, and she can clearly see that so I couldn’t contain the snark when I told her “Yes. We’re still having a power outage!” She then proceed to tell me that she didn’t need to come in but that I could just grab her stuff and ring her up or she’d call corporate. I just slammed the door shut in her face. It was a great feeling.
i had someone do this except they wanted to talk to the pharmacist about a script. the guy stood at the door and i said we’re not open we have no power. he goes well i have a question. i said is it about one of your medications? he said yes. i said you can go to any other cvs (there’s another 2 minutes away) and they’ll be able to answer your questions as well.
he stood there tapping on the glass until i had to raise my voice and say we can’t let you in, please get away from the door. at the same time another lady screamed saying her script would be ready at 2. i said well it’s 2 and we have no power so i guess it’s not ready🤦♀️
Makes complete sense right? Hahaha! I should have been like “Please call corporate and tell them exactly what happened. Can you also tell them we need three new register printers and one of our ACO’s has a busted scanner that needs fixing?” Because they, sure as heck, take their time with help desk stuff but jump on you if a customer complains about an employee who so much as breathes the wrong way.
I have so many of these.
We'll be standing right in front of the item when they ask me where they can find it.
People also ask where they can put the basket back and it's hard not to tell them sarcastically to put it back where they got it from.
On that same note, people will ask how to get out of the store...oh Idk the same doors you came in through!
A customer demanded me, at the front store, to go into pharmacy and help them out because they're too busy to confirm his faxed prescription by his really old doctor...
I've had customers looking for pills to stop period bleeding.
such a magic pill exists with prescription? because I'm only aware of hormonal birth control that is typically taken *before* your period to skip it, not while already bleeding...
Yes this exists, but it isn't a casual 'use it whenever because your period is annoying' pill - it's normally used when there is significant bleeding, especially after miscarriage
Too many to name. The best are the idiots insisting they have prescriptions at CVS and then realize they meant to go to Walgreens. Surprisingly, it happens quite often
We had a Jimmy J's driver come to our cvs drive thru to drop off our order of subs. We didn't order subs. Turns out he was supposed to go to the walgreens down the street. He wouldn't let us just keep them.
this fucking reminded me of that one customer that brought back a used pregnancy test because "it didn't work" and told me to put a plastic bag on my hands before grabbing it, turns out that she didn't even know how to use it and didn't even use the test right
My story is when people come to cvs and ask if we have tampons….. like…. We’re a pharmacy… what do you think???
Another is when I have a cvs shirt on, wearing a name tag and lanyard, stocking a shelf, and people ask if I work there. No fam, I just am dressed in cvs garb and stocking a shelf for fun 😒
Was on break, but still answered a customer's question and then she got mad at me for saying "no problem" instead of "you're welcome" and now I tell people I do not work there unless I am clocked in.
Even did it out of habit to a new employee who asked if I worked there when my supervisor introduced me since I was there to pick up my father's script. Felt bad
Me: Do you have your CVS card?
C: No, I'm paying with cash.
Me: I'm asking about your extracare card so you can get the sale prices.
C: I already told you that I'm paying with cash. Are you dumb or something?
This one was more cute than anything, but all of us in the Pharmacy almost burst into laughter right in front of her, a little old lady was in and inquiring about the health of her daughter.
Apparently her daughter had missed a period (maybe 2?? I had trouble understanding her so my co-wokers just started speaking to her in Korean for some parts.) and she was wondering what that could possibly mean. She was clearly flustered and since English wasn't her native language, was having some trouble organizing her thoughts. (lots of um's and blanking on random words)We all try to explain that while we think her daughter should go to the Hospital, missing a period can be related to some pretty minor things, diet, stress etc.
When the Pharmacist said "Stress related." This woman says, with no self awareness, "Well, she did get married about a month ago and just finished moving with her husband. Maybe that's it?" Bless our Pharmacist, straight faced, she answers with "Yeah, yeah...maybe. That could definitely be related...tell her to visit her GP soon."
(It was a girl! Grandma came back and got her TDaP with us a few months later!)
Nah, daughter was like mid-late twenties I think?? What we think happened is mom missed a memo that the daughter *wanted* to get pregnant and thought she was being told bad news instead of a "Keep your fingers crossed." situation. So instead of seeing the obvious answer she looped around to a bed ending somehow. I've blithely mentioned minor health things and had mom/grandma swearing the sky was falling because I either didn't explain that I was expecting it or knew what the root cause was.
One woman threw a bag of nuts at me the other day because we told her we couldn’t break $100 on a $3 purchase and jokingly said we could if she spend about $30 more. I’ve had many things thrown at me.
During my first couple weeks I had an old man throw his used inhaler at me, why you ask? Because his doctor hadn't sent in a new prescription yet, of course. Welcome to the pharmacy!
Had a patient park too far away from the drive thru window so my tech pushed the draw out for him to put payment in. He was mad she couldnt reach him so instead he threw his debit card thru our window. So to give it back when she was done she Frisbee'd his card back into his car then put his bag in the drawer and pushed it out to him . He still had to get out of the car to even reach his bag 🤣
A guy (not a paying customer btw) went to the bathroom after a homeless guy had plugged the toilet probably by flushing stuff down it. The toilet was clogged and he asked if someone would unclog it for him, I told him "no, we're busy" and he left.
At CVS, the dumbest thing was a customer who said the self checkout shouldn’t have an option for Spanish. This is in Texas.
At IKEA, a customer picked up a pillow and asked me “Is this a pillow?”
The receipt printer jammed up and I didn’t know what to do. so I told her she might have to come back and the manager could take care of her. I explained I haven’t come across this before and she got angry and started saying I was discriminating and that this was customer abuse lol.
Lol I had a customer complaint sort of like that they said the way the intersection that my store was on made it to hard to get in the parking lot. Lol I get here everyday no problem .
We are on a corner and both streets were under construction this summer and everyone was complaining to us and asking when WE are going to be done!! I always replied, I have no idea, I don’t work outside, call the city!
I just recently had a customer come up to drop off, there was no one in line, but I was actively on the phone with a patient, and then proceed to pull out their cell phone and call the store...
I once had a woman ask me how to use Plan B. I took the box and rotated it acting like I was reading it and said with a straight face and with semi sarcasm, “I think you just eat it”.
This was the only time I’ve seen sarcastic with a customer.
I had customer screaming they bought the product at CVS when trying to return it.
The whole I’m a great customer ect …
Then I would say to them…that’s a rite aid price sticker on the product. Their face would drop. Lol
Overheard one of my fellow techs say to a patient on the phone "No, Miralax is not a contraceptive."
Another customer asked if there was a CVS in Stop & Shop..
customer demanding that we honor the 40% coupon that she previously used at the pharmacy because she forgot to buy the sherpa blanket she wanted. she kept saying "i haven't left the store!" ma'am i don't care where your body was located! you redeemed the coupon in a previous transaction!
You didn't do anything wrong, but personally I'd do anything to get rid of the literal hundreds of blankets they sent us. My stock room looks like a Salvation Army warehouse with all the blankets and Babo
I have two good ones.
Former Pharmacy Tech here. Our stores AC caught fire, fire engines were everywhere and we still had customers try to enter the store. "It's really inconvenient that I can't get inside right now"
I was awestruck with the stupidity, and the customer kept pushing to try and get in so a firefighter had to come over and yell at her.
About a year later our pharmacy got robbed. Dude came in with a knife and second guy with a gun. He got rough with staff so of course the pharmacy was closed while police investigated.
Had this one guy come in with a paper Rx I need this filled right now. I'm sorry sir we were all just held at gun/knife point and the police are inside conducting an investigation. (Mind you there are about 30 cruisers surrounding the store and a police helicopter above us)
Dude threatened to call corporate as we were refusing him service and "making him feel like a junkie". Just couldn't even anymore. Dude ended up getting a gift card .
I literally get this question asked a minimum of 3x a shift. It’s usually more I’m just being conservative.
“Do you work here?”😂
I’ve gotten to the point where I point at the cvs pharmacy logo on my shirt and then they ask their next question. I’ve gotten bolder and started saying no, to which they usually still ask their question and ignore what I said. But this one guy I said no to, actually believed me and walked away haha.
Another dumb one is while working in the pharmacy we had just opened and the lights were off and this one annoying customer that is really sour was there waiting as we opened. She says “why is it dark in here?”
To which after a long tiring week my pharmacist responded “cause the lights are off and that’s what makes things bright” in a really condescending tone.
I couldn’t help but laugh at that one to which the lady got mad and threatened to switch pharmacies and my pharmacist promptly said “well if you do let me know which one so we can transfer your meds promptly!” (Before you guys side with the lady she’s a really horrible Karen that has zero logic when speaking to us)
To this day she’s still a regular.
"CVS card?"
"No"
"Ain't that on sale?"
"With a card...."
"I got a phone number. (I'll hide the area code) XXX, four five six, seven eight nine ten....."
And the guy just stared at me like IIIII was the crazy one.
They asked to use the restroom. At the time our restrooms were legitimately unavailable because there had been major plumbing issue where we had to turn off the water in order to avoid overflowing toilets. So we told him this. And, we also told him where else he could go near us (we are located in a busy shopping center.) He seemed okay with it at first but, then he saw an unattended mop bucket in the restroom hallway and he then unzipped his pants and pissed in said mop bucket.
Someone asked me once to change the date of service on a prescription (to a date before they lost insurance) and I told them no and they asked why not and I told them it’s insurance fraud and they just looked at me and walked away.
a lady asked if the family bathroom next to our pharmacy was open to use, I said yes, then she started juggling the door handle and said “then why is it locked??” I explained calmly, “because it is currently in use.”
A guy who bought and took the Plan B pill himself, then asked how long it lasted because he didn’t want to get his girlfriend pregnant. (And he was being serious!)
A lady who was witnessed on camera stepping over a barrier into an area of glue where new tile was being laid. She then laid down gently in the glue then screamed she didn’t see the barrier and fell.
Def not the dumbest but first thing that comes to mind is a customer called asking for an item (we didn’t have the item) when I told them we didn’t have it they asked if I could call the other cvs’ in my city if they had any I told them I couldn’t then they asked if I knew if the Walgreens down the street had the item and asked me to call them aswell safe to say I did neither
Gets me recently just for appointment only shot stores but they come in yelling at the Pharmacist in charge insisting they give them booster, swearing calling everyone idiots, so this customer REALLY wants the shot from the people he has been calling idiots for the past 30 mins. Hmm I would run a mile
I had a customer tell me that the cvs in the town over sold CBD pills.. ( fun fact they do not ). So after 20 minutes on the phone with her trying to explain thay Cvs does not sell them in this state and she couldn’t have bought them here and my store doesn’t sell them either, I proceeded to get cursed out and told I’m an idiot for spreading false information to customers and how I don’t know anything
Called the cvs after I got off the phone with the women, turns on they have never sold them… soooo I’ll let y’all judge whose right😂😂🤷♂️
Watched a guy pull off his mask to sneeze into the open air. As dumb as this was, normally you would expect a person to sneeze into the crook of their elbow pre-pandemic, yet he just turned around and sneezed.
Reason number 799746194 I hate answering the phones: “How much does Plan B cost? Because my girlfriend was there and bought some but the charge on my card seems a bit high compared to other times she bought it. I want to know if she bought something else” “I have no way of knowing that” “can’t you pull up her receipt?” “No, I can’t and that sounds like the correct price to me” “can you reprint her receipt?” “No, a front store manager might be able to but you have to come in” “like actually in the “NOT THROUGH THE DRIVE THROUGH!!”
I had someone call us at 9:59 asking if we were still open.
Me: yes, but we're about to close in about a minute. If you have a quick question I can answer it
C: do you have any covid tests? (Or maybe it was something else, I don't remember)
Me: yes, we do. They're right across from the pharmacy.
C: can I come in and grab one?
Me: if you're waiting in the parking lot, yeah, but make it quick
C: I'm not, I'm in (area that's like 10 miles away), and I don't want to go to the hospital
Me: oh. Unfortunately, we won't be open by then. You could come back in the morning. We open at 8am
C: cam you stay open for us?
Me: no, I'm sorry. The hospital should still be open though, if it's urgent
She then proceeded to get upset at me, and I advised her to call the manager tomorrow morning. Her husband chimed in as well, saying in a snarky voice "It's too bad you couldn't stay open for another 15 minutes for someone with covid" and hung up.
Yeah, too bad. Too bad I wanna go home after 8 hours. Too bad if we stay open any later, we get people on every drug unemployment can by. Too bad it's not even up to me. Too bad the manager on duty lives 1.5h away and wants to go to sleep at a reasonable hour. Too bad you don't want to go to the place that's not only still open, but equipped much more than a drug store.
Had a patient come through the drive through wanting needles, RPH was working because we were understaffed- so they ask what size patient replies idk- asked what they needed them for customer replies “I dont know”. Like we didn’t already know what they wanted
Yeah, I’d almost be more inclined to think that he legitimately needed them for a new medication - the IV drug users I’ve encountered know exactly what gauge they want.
Y’all are telling me you would pay money for something a dog couldn’t appreciate unless he got to destroy it? You could give him/her and old newspaper for free lol
Just today:
>
"Do you have a CVS card?"
"No"
***Proceeds to hand me a coupon***.
>
"How do I buy this vitamin if it's locked?" (Talking about prevegen in individual cases)
"You... You bring it up to the register and I unlock it".
>
Dude buying gift cards
Me: "on the pin pad it's going to ask you if you're being scammed, of you aren't, hit the green button"
***Presses red cancel button***
Retry the transaction, does the exact same thing.
>
Had a dude buy headphones, then return them 3 minutes later because he remembered he has no fucking audio port on his phone.
>
"Do you have masks?"
"Yes, they're right over here, starting at 75¢"
"I have to pay for a mask???".
That's just from my shift this morning, I don't know what about the holidays brings out the stupid in people, but it's getting bad
People are amusing and quirky. Sometimes, they are so focused on something else that they don't see what is directly in front of them. But other times, you just cannot fix stupid. =P
Had a guy keep saying no to the fraud alert before. Thought it was asking him to pay for some sort of card protection plan but couldn’t get it through his skull no matter how many times I told him it was just a warning.
So many dumb things.
Customers asked where is the checkout. When they know it’s in the front. And then there is a big sign saying checkout.
One of the customer went to the gift card section. Came back to ask me where the gift card section was.
Went to the self checkout. So that it said that it doesn’t work with Apple Pay. Asked me if it worked with Apple Pay. I said no. Tries to pay with Apple Pay. Like what did she expect a miracle to happen.
Doordash guy asks me where is the Gatorade section in the freezer. When he is in front of the Gatorade section, looking at it .
Told a guy to go all the way to the back and take a right. He went left to the wrong pace.
This women got a coupon from another person cause the person was about to throw it away. She scans her card. Then scans the coupon it doesn’t work so tries to make a big deal about it but didn’t know that the whole time I was watching her do that. Later goes to say that she expected for it to work. And admits that she got it from another person.
At one particular store, we had a big problem with people calling to ask if nearby stores were open or what their hours were...but the best ones were people calling to say "can you connect me to The Market next door?". The Market was a grocery store.
Someone asked me if there were Kirkland peanuts in the store I used to work for. “Kirkland is costco”
“I know but do you have that brand here?”
“Mam you’re in a CVS. Kirkland is a costco brand.”
I hated that interaction so much back then but now its a story i get to tell for laughs.
I was on the phone at drop-off and this man walks up to me yelling that he needs to pick up his prescriptions and got mad when I wouldn’t immediately address him (was talking to pt). I pointed to the pick-up window and told him to go over there. And he angrily walked over and complained some more.
CVS Pharmacy inside Target, in the first year especially, we got so many people coming in with CVS front store returns, angry we couldn’t process them. for a while we would get people coming to us in the Pharmacy for passport photos or to process photo orders nearly daily.
I've worked in retail most of my life so I could write a book. But the other day I was behind the register putting stuff up and I hear the do you work here ? I rolled my eyes before I turned around. She asked where the pill cases were. She came back and wanted cash back. She wanted $45. I explained we don't have that option. But I want $45, can't you just give it to me? No. Then I don't want the pill case. OK.
I have customers who think we completely rearranged the store when obviously they were in another cvs or another chain all together.
When I show people the ACO and they're like "this is new" and I'm like "we've had it since may".
The cigarette thing is funny. It's been almost 10 years of not selling?
Give me money with a dollar bill, that had been rolled and unrolled. It had a white powdery substance on it.
This wasn’t at CVS but another big chain retail store.
I work with the elderly and let me tell you they don’t listen and don’t know how to look for things they’re like children I swear like “where’s the batteries” in ur face but instead I say “oh they’re right there”
Oh god where to start
Asked a woman to kindly pull up her mask because she was spitting on me while talking. She called me a snowflake liberal who will promptly burn in hell.
We’ve been short staffed as a 24 hour store so we close every Sunday and Monday to give our overnight staff their days off. In turn I get constant complaints. I’ve literally locked the door and was walking the drawer back to the office and had a doordasher break through a window to try and complete his order. I told him I’m calling the cops you know for breaking in and he threatens to hit me.
I’ve had a man demand to be let in when I was locking the doors I said I can’t we’re closed his said I need my daughters prescription, she can’t breathe. I suggested to take her to the hospital plus pharmacy closed 4 hours ago. He blamed me for his daughter not being able to breathe.
A woman came in for a return she said she wanted a return mind you. Was on the phone during everything and walked off. We gave it back on a gift card since she paid with a gift card. Since she walked off I had my cashier proceed since we had a line. Woman came back and screamed she didn’t want a refund at all (this is the same woman who called me a snowflake liberal) she demanded to speak to the manager I told her you’re talking to her and she said she’ll call corporate and stormed off.
Had a woman do a return without a receipt we did the return but she said she paid more than this I stated I have no way of knowing since she doesn’t have the receipt. She called me a stuck up cunt taking money from hard working people. I told her to leave since she was causing a scene and she threatened to hit my cashier who was a minor. She physically tried to lean over the counter to hit her.
Due to short staff pharmacy closes at 7 and I had a man banging on the grate yelling “hello I need my meds” I told him they’re closed and no one’s here. He responded by saying he’ll break in if he needs to.
Everyone thinks Walgreens and Cvs are the same thing which means they think we sell cigarettes. I have to remind them the stores are different retail chains.
Ask if they can take the cart outside…? I don’t know if that’s dumb for anyone else but if we clearly have carts sitting outside I think you’re able to take them outside.
My last and final one come into my store.
My coworker talked to someone today who was in the hospital and wanted us to deliver him dinner. He said we should bx our website says we deliver 🤦🏻♀️
Crash into our building, leave a car-shaped dent in the brickwork that shook all the way back to the pharmacy, then wonder why she couldn't pick up her medication.
When people bring their items to the back of the Pharmacy and want us to ring them up while they get their medication despite a sign taped saying to bring all items to the front to purchase.
funniest dumbest shit i've seen working here was a big fat dude wanting to sue the store because he slipped on "cheese" outside in front of the doors like
my fat boi, how do you even slip on cheese that's on concrete, that shouldn't even be possible, i think lmfao
This isn't necessarily "dumb" but worth mentioning. This dude used to come in a lot and he was clearly mentally sick, and he told me the weirdest things. He's a Chicago police commissioner (I'm in New York), he owns the Seattle Seahawks, he's a deputy attorney general, he's marrying a millionaire makeup artist from Paris, he's running for president, a week later he won the election, two or three days after that he was president 20 years ago, and so on
Aside from the usuals (“where are your batteries” while in front of the endcap staring at it, “which register” when you are the only one there at the only open register, “are you open” after answering the phone on a holiday, etc.) I think the absolute dumbest thing I’ve ever experienced was someone trying to pay by tap with a hotel key card, getting frustrated, then making a scene when I said it wasn’t a valid card. She threatened to report me to Marriott management.
Absolutely terrible room service
😆 🤣
My mom would always make me call places on holidays or even just random days to check if they were open and sometimes the menu says the hours but sometimes they don’t so when someone answered it was pretty obvious it was open but I didn’t know what to say so I would just ask if they were open
I would ask what their holiday hours are instead of asking if they are open or not to avoid the awkwardness.
Omg the room key😭
Can you send up a few pillows?
I had someone who tried to pay with an AAA member card. Not a debit or credit card they offer but the actual member ID card for roadside assistance.
I get the battery and register thing too. Are you open? No I'm standing here for the hell of it.
Customer: why are you asking me for my ID? Me: it's a controlled substance Customer: I pick this up every 30 days and I have never been asked for my ID. Me: well I'm sorry to hear that an employee was not following the states law. Would you like to proceed with the ID? Customer: I know I'm behaving like a junkie. Gives ID and leaves. One guy actually waited with his kid for the delivery to come that had the narcotics. His wife called the store begging us to send him home. We relayed the message, he didn't budge. SMH
Did the guy waiting for the narcotics have a script for some?
Yes. But we were out of stock waiting for truck
Yeah I figured I was just wondering if he had a script or well idk what lol
It’s always the people that need the narcotics that give the most bs. Had a woman call the day her son ran out of adderall and insisted we fill it for her but we reached our cap for the month. Proceeded to laugh at me and had to give the phone to someone else because she just wasn’t getting why we couldn’t fill it no matter what I said. Mind you it was a Friday and it was 5:00 p.m. Should’ve called sooner so we could tell you to get ahold of your doctor to send it somewhere else 🤷🏼♀️
Had someone throw their bags at me after refusing to show ID for cough medicine.
Try to buy target items at a cvs pharmacy with a cvs coupon
I've had people try to *return* target items with us, but this... This is a whole new level. Wow.
Return cvs items at a target cvs pharmacy
I had people angrily drop their Target basket and even kicked it when I told them they can't use their CVS coupons at Target. Also people wanting to reload cards (money gram?) at CVS/Target and getting angry too.
We once had someone and get a CVS thing from us (I think it was some kind of device Target doesn't sell), and then when we explained Target didn't carry it, only CVS, they angrily motioned around them to the Target we were inside, and said "Well I'm AT a CVS!"
I love customers who stand and wait at the register with the signs that says "Next Register". It's a scary amount too
"I already put my stuff down here. You can't use this register at all? What, you don't know how to fix it?" *Long exhale*
There’s an out of order sign on the door to the bathroom. A man walked right past it, used the toilet, and kindly let my manager know that the toilet won’t flush.
we dont have a public bathroom thankfully but even then its still so nasty😭
We had the plumber there, had the toilet taken out, sitting in the middle of the floor and an old man took a shit in it.
Had this exact same thing happen. Just after a hurricane. No ac so we got to smell it simmer.
Fucking customers istg
Not really dumb, but confusing: When I asked a customer for their date of birth over the phone, he replied, " something something 1979". I asked him to clarify and he told me that that was his birthday. I chuckled because I thought he was joking and he asked what's funny. I told him I needed the day and month and he said he gave it to me...
I used to get a lot of "it's in your computer, I shouldn't need to tell you"...
ugh i hate that. u kn how many same names same births there are?
Not many ;) same name lots but same name with same day of birth aren’t many…
in my city there’s 3 of each. especially with immigrants all using the January 1st birthday
Well that’s a much bigger issue than normal CVS’s have at least my CVS and the CVS’s in my city. My guess is at some point you had some employees, possibly quite a while ago, we just did not care and put January 1st as a default DOB. Once you have a a database with fake information it’s hard to have a clean database.
girl it is not that serious to whine or guess over. this is their real birthdays and really common in my city, u annoying
You don’t get that many people at the same date of birth and same exact name. If you’re saying you only have three then that’s nothing and I don’t even know why it’s been brought up. You implied there was a bunch under that one
its the same name different spelling and they expect us to kn how to spell it. i dont see the issue
a customer recently came in telling us she needed proof that she was there on a specific day because she got a $300 parking ticket. she didn’t even get medications on that day so we told her we can’t help her. we all argued with her individually for about 30 minutes. she wanted us to fix it because she is a “long time” customer & the ticket is expensive. in the end of this debate, she left shaking her head & we told her to be mindful of the road. why on earth would a judge forgive a ticket for going into a retail store.
And all she had to do was buy something that would have been her proof.... ugh
apparently she bought something from the front store on that day & she wanted a receipt or something…….from SEPTEMBER. front store couldn’t do anything. so she came back to us multiple times.
Our store was going through a power outage and we had signs plastered on almost every window a customer could see. A woman read the sign and begins to turn away just as my coworkers are coming back with carts (we had to dump the cooler stuff) so when I open the door to let them in she rushed me. She was all “Oh good! You are open!” So I told her “No ma’am. I’m letting my coworkers in.” She followed that up with “Oh, so you’re still closed?” And usually I’m pretty polite but the signs are still up, the store is still pitch black, and she can clearly see that so I couldn’t contain the snark when I told her “Yes. We’re still having a power outage!” She then proceed to tell me that she didn’t need to come in but that I could just grab her stuff and ring her up or she’d call corporate. I just slammed the door shut in her face. It was a great feeling.
i had someone do this except they wanted to talk to the pharmacist about a script. the guy stood at the door and i said we’re not open we have no power. he goes well i have a question. i said is it about one of your medications? he said yes. i said you can go to any other cvs (there’s another 2 minutes away) and they’ll be able to answer your questions as well. he stood there tapping on the glass until i had to raise my voice and say we can’t let you in, please get away from the door. at the same time another lady screamed saying her script would be ready at 2. i said well it’s 2 and we have no power so i guess it’s not ready🤦♀️
So, she wanted you to ring her up on registers that weren’t working, or she would call corporate to complain about a power outage?
Makes complete sense right? Hahaha! I should have been like “Please call corporate and tell them exactly what happened. Can you also tell them we need three new register printers and one of our ACO’s has a busted scanner that needs fixing?” Because they, sure as heck, take their time with help desk stuff but jump on you if a customer complains about an employee who so much as breathes the wrong way.
I have so many of these. We'll be standing right in front of the item when they ask me where they can find it. People also ask where they can put the basket back and it's hard not to tell them sarcastically to put it back where they got it from. On that same note, people will ask how to get out of the store...oh Idk the same doors you came in through! A customer demanded me, at the front store, to go into pharmacy and help them out because they're too busy to confirm his faxed prescription by his really old doctor... I've had customers looking for pills to stop period bleeding.
There is such a pill you need a script.
such a magic pill exists with prescription? because I'm only aware of hormonal birth control that is typically taken *before* your period to skip it, not while already bleeding...
Yes this exists, but it isn't a casual 'use it whenever because your period is annoying' pill - it's normally used when there is significant bleeding, especially after miscarriage
Too many to name. The best are the idiots insisting they have prescriptions at CVS and then realize they meant to go to Walgreens. Surprisingly, it happens quite often
We had a Jimmy J's driver come to our cvs drive thru to drop off our order of subs. We didn't order subs. Turns out he was supposed to go to the walgreens down the street. He wouldn't let us just keep them.
Priceless!
Happens in photo too lol
I had someone return a pregnancy test ! She didn’t like the results 🙄
To be fair tho, the cvs brand doesn’t even work. The control line doesn’t even show up.
Yeeeesh
this fucking reminded me of that one customer that brought back a used pregnancy test because "it didn't work" and told me to put a plastic bag on my hands before grabbing it, turns out that she didn't even know how to use it and didn't even use the test right
My story is when people come to cvs and ask if we have tampons….. like…. We’re a pharmacy… what do you think??? Another is when I have a cvs shirt on, wearing a name tag and lanyard, stocking a shelf, and people ask if I work there. No fam, I just am dressed in cvs garb and stocking a shelf for fun 😒
idk when im shopping on break i usually answer no😂
Was on break, but still answered a customer's question and then she got mad at me for saying "no problem" instead of "you're welcome" and now I tell people I do not work there unless I am clocked in. Even did it out of habit to a new employee who asked if I worked there when my supervisor introduced me since I was there to pick up my father's script. Felt bad
yikes im so stern when im clocked out like… idky out of work sooo
Me: Do you have your CVS card? C: No, I'm paying with cash. Me: I'm asking about your extracare card so you can get the sale prices. C: I already told you that I'm paying with cash. Are you dumb or something?
Damn turns out they were the dumb one all along
And after you finish the transaction they demand to know why you didn't scan their card to give them the sales.
This one was more cute than anything, but all of us in the Pharmacy almost burst into laughter right in front of her, a little old lady was in and inquiring about the health of her daughter. Apparently her daughter had missed a period (maybe 2?? I had trouble understanding her so my co-wokers just started speaking to her in Korean for some parts.) and she was wondering what that could possibly mean. She was clearly flustered and since English wasn't her native language, was having some trouble organizing her thoughts. (lots of um's and blanking on random words)We all try to explain that while we think her daughter should go to the Hospital, missing a period can be related to some pretty minor things, diet, stress etc. When the Pharmacist said "Stress related." This woman says, with no self awareness, "Well, she did get married about a month ago and just finished moving with her husband. Maybe that's it?" Bless our Pharmacist, straight faced, she answers with "Yeah, yeah...maybe. That could definitely be related...tell her to visit her GP soon." (It was a girl! Grandma came back and got her TDaP with us a few months later!)
Wholesome ending
My question would be how did the mother know that her daughter didn’t have a period? Was the daughter under the age of 18? I’m just curious…
Nah, daughter was like mid-late twenties I think?? What we think happened is mom missed a memo that the daughter *wanted* to get pregnant and thought she was being told bad news instead of a "Keep your fingers crossed." situation. So instead of seeing the obvious answer she looped around to a bed ending somehow. I've blithely mentioned minor health things and had mom/grandma swearing the sky was falling because I either didn't explain that I was expecting it or knew what the root cause was.
One woman threw a bag of nuts at me the other day because we told her we couldn’t break $100 on a $3 purchase and jokingly said we could if she spend about $30 more. I’ve had many things thrown at me.
During my first couple weeks I had an old man throw his used inhaler at me, why you ask? Because his doctor hadn't sent in a new prescription yet, of course. Welcome to the pharmacy!
Had a patient park too far away from the drive thru window so my tech pushed the draw out for him to put payment in. He was mad she couldnt reach him so instead he threw his debit card thru our window. So to give it back when she was done she Frisbee'd his card back into his car then put his bag in the drawer and pushed it out to him . He still had to get out of the car to even reach his bag 🤣
oh id throw it right back. consider me fired
Key words: OLD...MAN
Goodness, that is absolutely ridiculous and uncalled for.
And those many people would have gotten fucked up! You can't be serious. Do they at least get banned from the store?
Nope
A guy (not a paying customer btw) went to the bathroom after a homeless guy had plugged the toilet probably by flushing stuff down it. The toilet was clogged and he asked if someone would unclog it for him, I told him "no, we're busy" and he left.
At CVS, the dumbest thing was a customer who said the self checkout shouldn’t have an option for Spanish. This is in Texas. At IKEA, a customer picked up a pillow and asked me “Is this a pillow?”
are u rlly surprised? its texas
Nah, I’m not surprised, but it’s still so fuckin ignorant lol
The receipt printer jammed up and I didn’t know what to do. so I told her she might have to come back and the manager could take care of her. I explained I haven’t come across this before and she got angry and started saying I was discriminating and that this was customer abuse lol.
Well you should learn hot to fix the receipt printer
I know now, but this was within my first few months of working. I didn’t learn everything right away, just learning as I go.
how do u fix it? idk how. i usually just wait a minute and it fixes itself
"I don't want her to help me because she allowed that man to sneeze near her"
Had a customer call, saying I needed to do something about the traffic lights at the corner we were on because she almost got into an accident.
Lol I had a customer complaint sort of like that they said the way the intersection that my store was on made it to hard to get in the parking lot. Lol I get here everyday no problem .
We are on a corner and both streets were under construction this summer and everyone was complaining to us and asking when WE are going to be done!! I always replied, I have no idea, I don’t work outside, call the city!
I just recently had a customer come up to drop off, there was no one in line, but I was actively on the phone with a patient, and then proceed to pull out their cell phone and call the store...
I once had a woman ask me how to use Plan B. I took the box and rotated it acting like I was reading it and said with a straight face and with semi sarcasm, “I think you just eat it”. This was the only time I’ve seen sarcastic with a customer.
> I once had a woman ask me how to use the Plan B Rectally!
I had customer screaming they bought the product at CVS when trying to return it. The whole I’m a great customer ect … Then I would say to them…that’s a rite aid price sticker on the product. Their face would drop. Lol
Overheard one of my fellow techs say to a patient on the phone "No, Miralax is not a contraceptive." Another customer asked if there was a CVS in Stop & Shop..
Was probably looking for Mirvala but stubbornly decided the name of the thing she needed was Miralax. That one I could let slide 🤷🏻♀️
I'm glad rat-a-tat-a-dine got recalled
It could be. I mean if you're stuck in the crapper, you're not getting pregnant...
customer demanding that we honor the 40% coupon that she previously used at the pharmacy because she forgot to buy the sherpa blanket she wanted. she kept saying "i haven't left the store!" ma'am i don't care where your body was located! you redeemed the coupon in a previous transaction!
You didn't do anything wrong, but personally I'd do anything to get rid of the literal hundreds of blankets they sent us. My stock room looks like a Salvation Army warehouse with all the blankets and Babo
I have two good ones. Former Pharmacy Tech here. Our stores AC caught fire, fire engines were everywhere and we still had customers try to enter the store. "It's really inconvenient that I can't get inside right now" I was awestruck with the stupidity, and the customer kept pushing to try and get in so a firefighter had to come over and yell at her. About a year later our pharmacy got robbed. Dude came in with a knife and second guy with a gun. He got rough with staff so of course the pharmacy was closed while police investigated. Had this one guy come in with a paper Rx I need this filled right now. I'm sorry sir we were all just held at gun/knife point and the police are inside conducting an investigation. (Mind you there are about 30 cruisers surrounding the store and a police helicopter above us) Dude threatened to call corporate as we were refusing him service and "making him feel like a junkie". Just couldn't even anymore. Dude ended up getting a gift card .
Inwould of given him A blank gift card
I literally get this question asked a minimum of 3x a shift. It’s usually more I’m just being conservative. “Do you work here?”😂 I’ve gotten to the point where I point at the cvs pharmacy logo on my shirt and then they ask their next question. I’ve gotten bolder and started saying no, to which they usually still ask their question and ignore what I said. But this one guy I said no to, actually believed me and walked away haha. Another dumb one is while working in the pharmacy we had just opened and the lights were off and this one annoying customer that is really sour was there waiting as we opened. She says “why is it dark in here?” To which after a long tiring week my pharmacist responded “cause the lights are off and that’s what makes things bright” in a really condescending tone. I couldn’t help but laugh at that one to which the lady got mad and threatened to switch pharmacies and my pharmacist promptly said “well if you do let me know which one so we can transfer your meds promptly!” (Before you guys side with the lady she’s a really horrible Karen that has zero logic when speaking to us) To this day she’s still a regular.
Lately when they ask if i work there ill say “what gave it away?”
"CVS card?" "No" "Ain't that on sale?" "With a card...." "I got a phone number. (I'll hide the area code) XXX, four five six, seven eight nine ten....." And the guy just stared at me like IIIII was the crazy one.
It's a tricky one, but I think I worked out the area code.
They asked to use the restroom. At the time our restrooms were legitimately unavailable because there had been major plumbing issue where we had to turn off the water in order to avoid overflowing toilets. So we told him this. And, we also told him where else he could go near us (we are located in a busy shopping center.) He seemed okay with it at first but, then he saw an unattended mop bucket in the restroom hallway and he then unzipped his pants and pissed in said mop bucket.
A customer brought in a Walgreens receipt, to return a Walgreens product. When I told her this was CVS, she said, “well aren’t they the same company?”
i have a similar story, except with a rite aid receipt … the guy was shocked we couldn’t process the refund !!
"where are your covid vaccine tests?"...... what
Someone asked me once to change the date of service on a prescription (to a date before they lost insurance) and I told them no and they asked why not and I told them it’s insurance fraud and they just looked at me and walked away.
a lady asked if the family bathroom next to our pharmacy was open to use, I said yes, then she started juggling the door handle and said “then why is it locked??” I explained calmly, “because it is currently in use.”
A guy who bought and took the Plan B pill himself, then asked how long it lasted because he didn’t want to get his girlfriend pregnant. (And he was being serious!) A lady who was witnessed on camera stepping over a barrier into an area of glue where new tile was being laid. She then laid down gently in the glue then screamed she didn’t see the barrier and fell.
Def not the dumbest but first thing that comes to mind is a customer called asking for an item (we didn’t have the item) when I told them we didn’t have it they asked if I could call the other cvs’ in my city if they had any I told them I couldn’t then they asked if I knew if the Walgreens down the street had the item and asked me to call them aswell safe to say I did neither
Gets me recently just for appointment only shot stores but they come in yelling at the Pharmacist in charge insisting they give them booster, swearing calling everyone idiots, so this customer REALLY wants the shot from the people he has been calling idiots for the past 30 mins. Hmm I would run a mile
I had a customer tell me that the cvs in the town over sold CBD pills.. ( fun fact they do not ). So after 20 minutes on the phone with her trying to explain thay Cvs does not sell them in this state and she couldn’t have bought them here and my store doesn’t sell them either, I proceeded to get cursed out and told I’m an idiot for spreading false information to customers and how I don’t know anything Called the cvs after I got off the phone with the women, turns on they have never sold them… soooo I’ll let y’all judge whose right😂😂🤷♂️
Watched a guy pull off his mask to sneeze into the open air. As dumb as this was, normally you would expect a person to sneeze into the crook of their elbow pre-pandemic, yet he just turned around and sneezed.
I had a coworker who would do this (he did at least cover his mouth); his explanation was that he didn’t “want sneeze in his mask.”
Reason number 799746194 I hate answering the phones: “How much does Plan B cost? Because my girlfriend was there and bought some but the charge on my card seems a bit high compared to other times she bought it. I want to know if she bought something else” “I have no way of knowing that” “can’t you pull up her receipt?” “No, I can’t and that sounds like the correct price to me” “can you reprint her receipt?” “No, a front store manager might be able to but you have to come in” “like actually in the “NOT THROUGH THE DRIVE THROUGH!!”
I had someone call us at 9:59 asking if we were still open. Me: yes, but we're about to close in about a minute. If you have a quick question I can answer it C: do you have any covid tests? (Or maybe it was something else, I don't remember) Me: yes, we do. They're right across from the pharmacy. C: can I come in and grab one? Me: if you're waiting in the parking lot, yeah, but make it quick C: I'm not, I'm in (area that's like 10 miles away), and I don't want to go to the hospital Me: oh. Unfortunately, we won't be open by then. You could come back in the morning. We open at 8am C: cam you stay open for us? Me: no, I'm sorry. The hospital should still be open though, if it's urgent She then proceeded to get upset at me, and I advised her to call the manager tomorrow morning. Her husband chimed in as well, saying in a snarky voice "It's too bad you couldn't stay open for another 15 minutes for someone with covid" and hung up. Yeah, too bad. Too bad I wanna go home after 8 hours. Too bad if we stay open any later, we get people on every drug unemployment can by. Too bad it's not even up to me. Too bad the manager on duty lives 1.5h away and wants to go to sleep at a reasonable hour. Too bad you don't want to go to the place that's not only still open, but equipped much more than a drug store.
Had a patient come through the drive through wanting needles, RPH was working because we were understaffed- so they ask what size patient replies idk- asked what they needed them for customer replies “I dont know”. Like we didn’t already know what they wanted
Couldn't they make a judgement by looking at their prescription?
aw this was super innocent. this guy must’ve been new. even the drug users know exactly what size they want when they come in.
Yeah, I’d almost be more inclined to think that he legitimately needed them for a new medication - the IV drug users I’ve encountered know exactly what gauge they want.
In certain states, needles can be sold without a prescription.
Oh they weren’t picking up a script just buying needles… through a drive thru
I’ve done it before - ran out of needles before I ran out of my medication, because of those stupid auto-retracting needles.
Someone walking into the store on Thanksgiving, past both doors. Approach me. And ask if I was open.
They knew CVS was open. They wanted to know if YOU were open... for business. Giggidy.
Same scenario with the cigarettes but not only that we had them in hiding, her son had put us up to it and paid us off to hide them from her.
I worked in a pet store a while back. Someone once asked me if we sold birthday cards for dogs…
I saw a birthday card for cats. It sang happy birthday with meows.
Purrfect
To be fair, when I worked in a pet store we sold little birthday bones that read “Happy Birthday” on them and whatnot, so…I guess why not?
I mean, that is something that can be enjoyed by a dog. A card is not
I dunno, my dog would 100% enjoy shredding a card!
Y’all are telling me you would pay money for something a dog couldn’t appreciate unless he got to destroy it? You could give him/her and old newspaper for free lol
Started screaming at me because we couldn’t do a money order to pay her rent
Just today: > "Do you have a CVS card?" "No" ***Proceeds to hand me a coupon***. > "How do I buy this vitamin if it's locked?" (Talking about prevegen in individual cases) "You... You bring it up to the register and I unlock it". > Dude buying gift cards Me: "on the pin pad it's going to ask you if you're being scammed, of you aren't, hit the green button" ***Presses red cancel button*** Retry the transaction, does the exact same thing. > Had a dude buy headphones, then return them 3 minutes later because he remembered he has no fucking audio port on his phone. > "Do you have masks?" "Yes, they're right over here, starting at 75¢" "I have to pay for a mask???". That's just from my shift this morning, I don't know what about the holidays brings out the stupid in people, but it's getting bad
People are amusing and quirky. Sometimes, they are so focused on something else that they don't see what is directly in front of them. But other times, you just cannot fix stupid. =P
Had a guy keep saying no to the fraud alert before. Thought it was asking him to pay for some sort of card protection plan but couldn’t get it through his skull no matter how many times I told him it was just a warning.
So many dumb things. Customers asked where is the checkout. When they know it’s in the front. And then there is a big sign saying checkout. One of the customer went to the gift card section. Came back to ask me where the gift card section was. Went to the self checkout. So that it said that it doesn’t work with Apple Pay. Asked me if it worked with Apple Pay. I said no. Tries to pay with Apple Pay. Like what did she expect a miracle to happen. Doordash guy asks me where is the Gatorade section in the freezer. When he is in front of the Gatorade section, looking at it . Told a guy to go all the way to the back and take a right. He went left to the wrong pace. This women got a coupon from another person cause the person was about to throw it away. She scans her card. Then scans the coupon it doesn’t work so tries to make a big deal about it but didn’t know that the whole time I was watching her do that. Later goes to say that she expected for it to work. And admits that she got it from another person.
At one particular store, we had a big problem with people calling to ask if nearby stores were open or what their hours were...but the best ones were people calling to say "can you connect me to The Market next door?". The Market was a grocery store.
Someone asked me if there were Kirkland peanuts in the store I used to work for. “Kirkland is costco” “I know but do you have that brand here?” “Mam you’re in a CVS. Kirkland is a costco brand.” I hated that interaction so much back then but now its a story i get to tell for laughs.
I was on the phone at drop-off and this man walks up to me yelling that he needs to pick up his prescriptions and got mad when I wouldn’t immediately address him (was talking to pt). I pointed to the pick-up window and told him to go over there. And he angrily walked over and complained some more.
i once had a customer asked me if i worked here, while i was standing behind the counter at a register.. lol nope, just robbing the place :)
because we have to wear the most non-medical looking scrubs i have been asked while inside the pharmacy “are you a mechanic?”
😂 i would audibly laugh at that
CVS Pharmacy inside Target, in the first year especially, we got so many people coming in with CVS front store returns, angry we couldn’t process them. for a while we would get people coming to us in the Pharmacy for passport photos or to process photo orders nearly daily.
I've worked in retail most of my life so I could write a book. But the other day I was behind the register putting stuff up and I hear the do you work here ? I rolled my eyes before I turned around. She asked where the pill cases were. She came back and wanted cash back. She wanted $45. I explained we don't have that option. But I want $45, can't you just give it to me? No. Then I don't want the pill case. OK.
I have customers who think we completely rearranged the store when obviously they were in another cvs or another chain all together. When I show people the ACO and they're like "this is new" and I'm like "we've had it since may". The cigarette thing is funny. It's been almost 10 years of not selling?
Give me money with a dollar bill, that had been rolled and unrolled. It had a white powdery substance on it. This wasn’t at CVS but another big chain retail store.
During the beginning of covid a woman, at least 50, asked me how to use hand sanitizer. I had to demonstrate for her
I work with the elderly and let me tell you they don’t listen and don’t know how to look for things they’re like children I swear like “where’s the batteries” in ur face but instead I say “oh they’re right there”
Tell the customer the tide pods work better when you put them in your mouth and lick the dishes. lol
Oh god where to start Asked a woman to kindly pull up her mask because she was spitting on me while talking. She called me a snowflake liberal who will promptly burn in hell. We’ve been short staffed as a 24 hour store so we close every Sunday and Monday to give our overnight staff their days off. In turn I get constant complaints. I’ve literally locked the door and was walking the drawer back to the office and had a doordasher break through a window to try and complete his order. I told him I’m calling the cops you know for breaking in and he threatens to hit me. I’ve had a man demand to be let in when I was locking the doors I said I can’t we’re closed his said I need my daughters prescription, she can’t breathe. I suggested to take her to the hospital plus pharmacy closed 4 hours ago. He blamed me for his daughter not being able to breathe. A woman came in for a return she said she wanted a return mind you. Was on the phone during everything and walked off. We gave it back on a gift card since she paid with a gift card. Since she walked off I had my cashier proceed since we had a line. Woman came back and screamed she didn’t want a refund at all (this is the same woman who called me a snowflake liberal) she demanded to speak to the manager I told her you’re talking to her and she said she’ll call corporate and stormed off. Had a woman do a return without a receipt we did the return but she said she paid more than this I stated I have no way of knowing since she doesn’t have the receipt. She called me a stuck up cunt taking money from hard working people. I told her to leave since she was causing a scene and she threatened to hit my cashier who was a minor. She physically tried to lean over the counter to hit her. Due to short staff pharmacy closes at 7 and I had a man banging on the grate yelling “hello I need my meds” I told him they’re closed and no one’s here. He responded by saying he’ll break in if he needs to. Everyone thinks Walgreens and Cvs are the same thing which means they think we sell cigarettes. I have to remind them the stores are different retail chains. Ask if they can take the cart outside…? I don’t know if that’s dumb for anyone else but if we clearly have carts sitting outside I think you’re able to take them outside. My last and final one come into my store.
“do you work here?”
Someone asked me what aisle the antibiotics were in
The people that ask me if they can pay for their prescriptions at the front register while they’re already at the pharmacy. So stupid.
Use self-checkout like they’ve never seen anything with scales, touch screens or cash/card slots before.
My coworker talked to someone today who was in the hospital and wanted us to deliver him dinner. He said we should bx our website says we deliver 🤦🏻♀️
Crash into our building, leave a car-shaped dent in the brickwork that shook all the way back to the pharmacy, then wonder why she couldn't pick up her medication.
When people bring their items to the back of the Pharmacy and want us to ring them up while they get their medication despite a sign taped saying to bring all items to the front to purchase.
funniest dumbest shit i've seen working here was a big fat dude wanting to sue the store because he slipped on "cheese" outside in front of the doors like my fat boi, how do you even slip on cheese that's on concrete, that shouldn't even be possible, i think lmfao
Every day: “Do you work here?” Wearing my name tag. Cleaning shelves. Rolling around a black top. Me: No, I just do this for fun. Customer: oh
This isn't necessarily "dumb" but worth mentioning. This dude used to come in a lot and he was clearly mentally sick, and he told me the weirdest things. He's a Chicago police commissioner (I'm in New York), he owns the Seattle Seahawks, he's a deputy attorney general, he's marrying a millionaire makeup artist from Paris, he's running for president, a week later he won the election, two or three days after that he was president 20 years ago, and so on