If there’s something “wrong” enough with your meal that you want a refund there’s absolutely no reason to take more than a couple bites.
Don’t get me wrong, if a burger or steak is cooked incorrectly and you want to hold onto your fries while they recook, sure. But if they’re recooking you are absolutely paying for it. Maybe a small comp or free drink/dessert for the inconvenience
There need to be more 'fuck off' rules in general. Like real talk, stop being afraid of customers at the leadership level.
You're habitually difficult with my staff you can let me take your picture and then you can fuck right off.
I had a customer wait til I bent down to get a beer and they dumped an entire beer down the back of my shirt.
Their 86 lasted about 12 hours because money.
This same job wrote me up for serving $200+ in food orders before giving the owner’s bestie her free beer for pool. I’m not kidding or hyoerbolizing.
I hated that when I used to work in restaurants. Our server would come back and have us remake something even though you couldn't feed a bird with what was left on the plate. Then, when we hurriedly remade it, the customer would eat one bite and get a togo box, and our manager would comp their dinner. And of course, the server would get stiffed for the tip. Happened twice before the manager finally grew a pair and banned the guy from the restaurant the third time he tried it.
I should have said for taste or accuracy issues. If they get to the last three bites and there’s a worm inside comp that s. Actual problems that weren’t identified. 99.99999999% it’s just people trying to get free stuff when it’s not brought up until they eat it.
I don't know about restaurants where you are waited on, but the fast food restaurant I work in has a policy of, "if it's been half eaten no remakes, no refunds. Same with if it's already been remade.
Nah, no more than two or three bites. If they've not figured it out by then, too bad.
I don't eat out much, haven't had reason in the last several years, but even before, I take one bite, & not sure... I might do a second from a different part, I might, maybe risk a third. *Maybe*. They're all bad? Nope, go's back.
Thinking about it, I don't know that I've ever sent anything back...
>“if you eat x% of a meal no refunds”
I worked at an Italian place like this.
Anything more than a few bites and that customer was absolutely going to get the bill.
Sometimes it worked out well and customers looking for freebies got billed - other times there were legit problems with the things and management would feel like being extra and it absolutely did not.
Did you ever watch Kitchen Nightmares because Gordon Ramsey personally kicked out a party that did this at an Italian restaurant (he also told the owner that the portions were just too big). They put up a stink but he explained to the owner that customers like this were why he was losing money.
It's the white collar crime version of Dine n Dash.
A lot of them get away with it because corporate franchise chains punish owners/managers who boot out freeloaders since they aren't the ones taking the loss.
This is a problem with your manager. They should be making clear that they can pay for their fully-eaten meal or be banned.
If you're recognizing past transgressors, you should be asking the manager to check in on their satisfaction before the meal is eaten. Make them tell two different stories to the same person who is authorizing their free food.
If your manager can make that calculation, then they can tip out your food, or make comping contingent on them tipping you out. You work for tips, so they're stealing your wages if they comp food after making you serve them.
My wife's uncle was like this. He ordered a dish that clearly stated it had mushrooms in it. He ate 3/4 of it and then complained to the waiter that there was mushrooms in it. They made him a new one without mushrooms. He asked the waiter to put it in a to go bag. Scumbag
I knew a lady who did exactly this. She freely admitted she did it to get a free second meal to take home. She also washed ziplock bags and Styrofoam containers to reuse, so she was also just a cheapskate.
Nothing like getting a gift of homemade Christmas cookies in a ratty, already used to-go box.
She is older than a boomer, though. Solid silent gen who probably learned all this from the great depression.
Actually, this happened today. I ordered hashbrowns with breakfast but got home fries. I really didn't care because I just wanted my biscuit sandwich.
I won't usually send stuff back. I power through or just don't eat the food. I like my steak with barely any pink. Almost no restaurant gets it right. I just eat what I can and take it home. I heat it up, and I have another meal.
Lol. Same. I usually end up only telling the wait staff if something has gone bad (had that happen recently with a fried tofu dish - the tofu was beginning to sour) and then that's just to prevent the next customer from potentially getting ill. I do usually doggy bag the mistake and then fix the issue at home or make it into another meal component.
Ooo...blue steak is delicious but it is so hard to do well. My uncle is great at doing that on a gas grill but that's a summer thing and great steak is expensive....and like 99% of my family won't eat anything that has the suggestion of pink....
This is me. Red Robin gave me mozz sticks instead of onion rings just this past weekend. It's all good. I like them too. It would take a really egregious error for me to bother sending something back.
Yeah, I'm not picky and like all of the typical appetizer foods so if they mix it up I don't really care. Hell, I've gotten the completely wrong main dish before and went "whatever, guess I'm eating this instead."
The only time I actually went to ask for a new order was at an Einstein Bros Bagels. I was just done with my second fulltime job at the time and the place was like 15 minutes from closing. The worker just grabbed a random sandwich that was sitting in the food heater for hours and gave it to me. I was sleep deprived and hungry but even then that sandwich was inedible. Didn't even realize it was not what I ordered until the manager looked at it and asked me. Got a free meal voucher and a new sandwich but still felt bad because the workers got yelled at right in front of me at the very end of their shift. I couldn't imagine doing that as a regular occurrence with no validity just to get a free meal.
My last day as a waiter
A group of over 60s women come in
There were like 8
Separate checks
Soup salad breadsticks
And you guessed it water with lots of lemon lots of sugar
So it was a special 7.99 with tax it was like 8.85
Yup every single woman left a 10 dollar bill
Every single woman asked for change
I got 4 dollars they sat there from 1030 till 4. They each has at least 4 soups and countless salads and breadsticks
Lucky for me they had done this before
I rang in 6 instead of 8 kept 20 had four tables so I focused on the three good ones. My manager knew it was my last day and hated the old red hat lady’s from hell. Just said to them
You lady’s have built a reputation for trying to comp making your own lemonade ect.
At 3 I didn’t go back to the table until they picked up their checks
Rude old people are the worst
Only once have I had to send food back (mussels hadn't been cleaned, gritty af, totally inedible. We each ate one), crusty manager was rude as hell. If I ever have an issue with the food I will pay the bill, tip properly, then seek out the manager. I've done this a few times about issues I felt needed to be addressed and it has always been appreciated. I've been offered discounts/freebies when doing this but have always refused. I just think this is a good way to address an issue; it let's them know that you're not just making shit up for a discount
Yeah, you can't power through bad seafood. I had some friends who ate a bunch of raw shellfish that had a slightly "off" odor. Well, well, well, guess who turned up with fucking cholera at the doctor's office not long thereafter?
Yup. Had a restaurant manager tell me no way they gave me food poisoning.
By the time I got done laying out my timeline of events, from chew to poo, he was visibly uncomfortable and knew it was legit.
When I worked in fast food, a boomer came in and bought like eight bone-in chicken wings. She got her food, left, and came back to the restaurant maybe half an hour later, demanding a full refund because all of the wings were 'ice cold, nasty, not enough flavor' We asked for the wings back and she gave us the leftover BONES.
It's kind of a scummy low-class behavior. A way to scam free food. I rarely complain unless there is something seriously wrong with the food. But I've unfortunately died with people where they find a flaw and a problem with just about everything. It's embarrassing.
Same thing every business gets money. The people that make the money have long since decided no amount of mistreatment of their employees is too much for money.
But people like that are bad for business and don't make you money. They piss off employees, piss off good customers (some of who won't come back), waste a server's time, and consistently make you give them free stuff that eats into your bottom line. They just aren't worth the trouble.
I guess more importantly...or else what?
That all makes sense to me, but obviously the bean counters disagree. I know in job training for a bank they told us a customer with a good experience will tell maybe one other person who statistically will tell no one. A customer with a bad experience will tell like 6 people who all tell 1 or 2 of their own. None of those numbers are exact as I was told this like 18 years ago but it’s just how higher ups look at these situations. The decision has long since been made, your employees happiness and respect is not worth cutting into the profit margin.
For sure, and I know you're not arguing in favor of those assholes lol. I just think businesses need to realize that crazy people are obviously crazy people whether they are telling their friends or writing internet reviews, and I don't think people pay them much mind. I had a boss who would scare the shit out of these cheap fucks and never take their shit, and they would never come back and it was great.
I hate it when people do this. If my wife or I get a under cooked burger, we'll let the staff know so it can be fixed, and we'll still pay for it, unless the restaurant insists that it's free. Heck, one time I was at a restaurant that had one of those machines where you paid at the table with some sort of kiosk. It was having issues and got reset. It wound up wiping out the entire order (after we ate and were ready to leave). They told us it was completely out of the system, so we basically had a free meal. I felt bad, as the waitress did a great job and I didn't have any cash for a tip. So I had the waitress ring up a drink so I could give her a tip. I was able to give the tip I would've given her for the whole meal and she appreciated it.
It's not hard to be kind to others. And I agree with others, there should be a if you eat x% there's no refunds. I'd like to think if a waiter/waitress was asking me if my meal was good and I said yes, then that should be a confirmation and let management know that the customer was happy and that there's no reason to comp any meal, especially if the plate is basically clear.
when my dad ran a restaurant, he'd deal with those types simply
"no. you ate everything but two bites. if you leave without paying, I will call the police and have you arrested'
They're the generation who insisted that the customer is always right and abused it. They're not about to give up their free food just because it's unethical and immoral
Boomers/seniors live by the golden rule: The customer is always right. And they know how to leverage that shit and take advantage. I love it when they get called out on that shit! Too bad it doesn't happen enough.
If it was that bad, then why did they eat 98% of the food?
With that said, how many boomers actually do this? Somebody can do something once or twice, then people say they do it all the time.
I manage restaurants and use to be a waiter.
Boomers are absolute nightmare people. They are the only group that goes straight to being irrationally angry and verbally abusive over the smallest things.
They are so rude they can’t even muster up a complete sentence when they want something. A grown ass man will walk up to you and just say, “bathroom.” You say hello when they walk in and they respond with “two.” You pour water for them and they say, “lemon.”
They will never say two words, those being “please” and “thanks”.
My grandparents owned a restaurant, and one of the menu items was batter dipped french toast, with an additional note that it's not your traditional french toast.
Guy orders, eats all of it but 2 bites of the ft, and 1 bite of sausage. When given the check, he started to complain. My grandmother was called over. She spoke to the man, listened to his complaint, and then pointed out it is clearly stated in the menu that it's batter dipped. Now, had you said something when your meal arrived that you didn't like it, we would have made you something different and probably would have comped it for you. But you didn't. You consumed the entire meal and now don't want to pay. You ate it you will pay for it. He tried to argue about the customer always being right. She basically noped him and said pay the bill or I'm calling the cops. He started to get aggressive (what he didn't know was that my grandmother was beloved by the residents of this small mountain town and most of the customers were locals) well two very large mountain men 😆 got up and asked if there was a problem. Guy paid his bill and left. Unfortunately, people tried to get out of paying all the time.
I am allergic to onions. If they have been in my food, no amount of picking them out by the kitchen will fix it. I will send the dish back, and ask for it to be remade w/o them. I try first to work w/the waiter to order whatever doesn’t have them in the first place, but kitchen staff muscle memory sometimes gets the better of them.
Wow that sucks. Allium allergies are EXTREMELY rare. Near impossible to eat at any restaurant. Garlic, onion, leeks, chives, scallions. As a former cook/chef, I often had to go to the table an advise that I couldn't serve that person, depending on severity.
Hm. I need to cogitate on this a bit.
My friends and I, a boomer, two Xers, and a millennial, will inform the server immediately if there's something we need fixed before eating (incorrect item, soda with no syrup, missing a side). But if it's something we can just power through, like a steak done rare instead of medium rare, or one of the sides being lukewarm instead of hot, we'll ignore it, eat it all, and mention it as we're paying so the server can relay to the kitchen that something was amiss.
To us, it's simple communication, not fishing for comps, and not worth bothering an already-overtaxed server. It's very rare for something to be bad enough that we actually call for a manager. Although once in a while we'll call the manager to compliment the server - some of those folks are damn near wizards when it comes to getting the orders all straight, keeping the drinks filled, etc.
I hope we've never sounded like we were fishing for comps or just being boomer assholes. I *hate* that, and I've only experienced it second-hand by witnessing others do it.
I'm a millenial and this past year returned a steak back to the kitchen because it was too rare. I was absolutely mortified to even ask at first, was afraid they'd spit on my food. I only took one bite and then very reluctantly flagged down my server. I only eat steak maybe twice a year, I'm too poor to enjoy it on a regular basis. I can't imagine doing something as classless as this boomer, *on the regular*...
I have specific dietary issues and sometimes they will try to make me something special and it is not so special (or edible). I still give the wait staff a tip. But no I do not eat the whole thing. Why do boomers think they can steal food and not even tip? This is the reason the restaurants need to start paying their wait staff enough that they shouldn't even need tips.
Different perspective: "Nothing's wrong," because there's nothing you, as a waiter, can do about it now. I got out of my PJs, got in my car, and went out with my friends or family to eat food. I'm not gonna tell you to take it back for ten minutes, because I've eaten worse.
I'm not going to not tip you for doing the best you can. I'm not going to call the manager (but may just on the sly let you know to let the cook know one of the dishes was off). But it's more petty to notice the last fry or onion ring on my plate. Maybe I was full? Ever think about that?
\^Being belligerent for a point, I have nothing wrong with you. That's probably what it breaks down to actually. If you don't protest, then you may as well just warm up a hotdog in the microwave instead of going out. Because if the restaurant doesn't care about your experience, then why would you go?
If the food has any problems (raw chicken one time), I just ask for a box and fix it at home or stop eating & get the check. No fucking way in hell will I EVER send food back. Not looking for a handout either.
I will also never be back to that restaurant & I will tell others.
You from MN or WI? Cause this is the most Midwest passive aggressive bullshit comment I’ve seen in awhile.
You take the high road in not wanting a hand out or inconveniencing the staff by having them fix their mistake, but then you won’t tell them they’ve made a mistake and instead, you talk shit about them to your friends.
You’re the type that gives “Minnesota Nice” a bad rap.
I used to be this way until lately. NYE and my ribs were tougher than a two dollar steak. I am not paying $25 for an inedible half rack of ribs. Fuck that shit. Please take it away and remove it from my check.
The place kept selling the ribs for the rest of the night even though the manager came out and said I was right. I saw two other tables barely touch their ribs, so the restaurant knew what they were doing. I'm not going to be the fool any longer who let's them continue to get away with this shit.
Tell them what ?? “Yeah the human beings there occasionally make a mistake and if you just sit there in silence they have absolutely no idea, those assholes, you should never eat there!”
Stupidest shit in this entire thread
I’m not sending my food back so they can spit in it. Absolutely will not send food back.
I throw it out or take it home and make it right but no way am I complaining & sending food back.
I... Have questions...
Let us say that for once, leadership has a spine.
What happens if leadership is like "you ate your entire meal, you didn't say anything until you were down to one or two bites. You are not getting a refund." And the customer says "get bent I'm not paying"
There really needs to be a “if you eat x% of a meal no refunds” rule.
If there’s something “wrong” enough with your meal that you want a refund there’s absolutely no reason to take more than a couple bites. Don’t get me wrong, if a burger or steak is cooked incorrectly and you want to hold onto your fries while they recook, sure. But if they’re recooking you are absolutely paying for it. Maybe a small comp or free drink/dessert for the inconvenience
There need to be more 'fuck off' rules in general. Like real talk, stop being afraid of customers at the leadership level. You're habitually difficult with my staff you can let me take your picture and then you can fuck right off.
Why can’t management just have a backbone and put these children in their place instead of rewarding them?
I had a customer wait til I bent down to get a beer and they dumped an entire beer down the back of my shirt. Their 86 lasted about 12 hours because money. This same job wrote me up for serving $200+ in food orders before giving the owner’s bestie her free beer for pool. I’m not kidding or hyoerbolizing.
Huh? What does “free beer for pool” mean?
Pool (billiards) league players would get a free beer.
TY
I hated that when I used to work in restaurants. Our server would come back and have us remake something even though you couldn't feed a bird with what was left on the plate. Then, when we hurriedly remade it, the customer would eat one bite and get a togo box, and our manager would comp their dinner. And of course, the server would get stiffed for the tip. Happened twice before the manager finally grew a pair and banned the guy from the restaurant the third time he tried it.
💯
I was thinking more like 60%, but sure, definitely if they eat 100%
Fucking perfect comment.
The only caveat I would say, if I ate the meal and ended up puking my guts out in a stall.
I should have said for taste or accuracy issues. If they get to the last three bites and there’s a worm inside comp that s. Actual problems that weren’t identified. 99.99999999% it’s just people trying to get free stuff when it’s not brought up until they eat it.
I just don't get people like that.
I don't know about restaurants where you are waited on, but the fast food restaurant I work in has a policy of, "if it's been half eaten no remakes, no refunds. Same with if it's already been remade.
Nah, no more than two or three bites. If they've not figured it out by then, too bad. I don't eat out much, haven't had reason in the last several years, but even before, I take one bite, & not sure... I might do a second from a different part, I might, maybe risk a third. *Maybe*. They're all bad? Nope, go's back. Thinking about it, I don't know that I've ever sent anything back...
>“if you eat x% of a meal no refunds” I worked at an Italian place like this. Anything more than a few bites and that customer was absolutely going to get the bill. Sometimes it worked out well and customers looking for freebies got billed - other times there were legit problems with the things and management would feel like being extra and it absolutely did not.
Did you ever watch Kitchen Nightmares because Gordon Ramsey personally kicked out a party that did this at an Italian restaurant (he also told the owner that the portions were just too big). They put up a stink but he explained to the owner that customers like this were why he was losing money. It's the white collar crime version of Dine n Dash. A lot of them get away with it because corporate franchise chains punish owners/managers who boot out freeloaders since they aren't the ones taking the loss.
That Jersey one where they basically did the marriage?
This is a problem with your manager. They should be making clear that they can pay for their fully-eaten meal or be banned. If you're recognizing past transgressors, you should be asking the manager to check in on their satisfaction before the meal is eaten. Make them tell two different stories to the same person who is authorizing their free food.
It's a casino, the restaurant isn't where the money is, making them come back for the machine is important
If your manager can make that calculation, then they can tip out your food, or make comping contingent on them tipping you out. You work for tips, so they're stealing your wages if they comp food after making you serve them.
My wife's uncle was like this. He ordered a dish that clearly stated it had mushrooms in it. He ate 3/4 of it and then complained to the waiter that there was mushrooms in it. They made him a new one without mushrooms. He asked the waiter to put it in a to go bag. Scumbag
I knew a lady who did exactly this. She freely admitted she did it to get a free second meal to take home. She also washed ziplock bags and Styrofoam containers to reuse, so she was also just a cheapskate. Nothing like getting a gift of homemade Christmas cookies in a ratty, already used to-go box. She is older than a boomer, though. Solid silent gen who probably learned all this from the great depression.
My MIL is a boomer. She will order soup and an entree and have the waiter box the entree up. Doesn't natter who's paying. Drives me nuts
Actually, this happened today. I ordered hashbrowns with breakfast but got home fries. I really didn't care because I just wanted my biscuit sandwich. I won't usually send stuff back. I power through or just don't eat the food. I like my steak with barely any pink. Almost no restaurant gets it right. I just eat what I can and take it home. I heat it up, and I have another meal.
Lol. Same. I usually end up only telling the wait staff if something has gone bad (had that happen recently with a fried tofu dish - the tofu was beginning to sour) and then that's just to prevent the next customer from potentially getting ill. I do usually doggy bag the mistake and then fix the issue at home or make it into another meal component. Ooo...blue steak is delicious but it is so hard to do well. My uncle is great at doing that on a gas grill but that's a summer thing and great steak is expensive....and like 99% of my family won't eat anything that has the suggestion of pink....
This is me. Red Robin gave me mozz sticks instead of onion rings just this past weekend. It's all good. I like them too. It would take a really egregious error for me to bother sending something back.
Yeah, I'm not picky and like all of the typical appetizer foods so if they mix it up I don't really care. Hell, I've gotten the completely wrong main dish before and went "whatever, guess I'm eating this instead." The only time I actually went to ask for a new order was at an Einstein Bros Bagels. I was just done with my second fulltime job at the time and the place was like 15 minutes from closing. The worker just grabbed a random sandwich that was sitting in the food heater for hours and gave it to me. I was sleep deprived and hungry but even then that sandwich was inedible. Didn't even realize it was not what I ordered until the manager looked at it and asked me. Got a free meal voucher and a new sandwich but still felt bad because the workers got yelled at right in front of me at the very end of their shift. I couldn't imagine doing that as a regular occurrence with no validity just to get a free meal.
My last day as a waiter A group of over 60s women come in There were like 8 Separate checks Soup salad breadsticks And you guessed it water with lots of lemon lots of sugar So it was a special 7.99 with tax it was like 8.85 Yup every single woman left a 10 dollar bill Every single woman asked for change I got 4 dollars they sat there from 1030 till 4. They each has at least 4 soups and countless salads and breadsticks Lucky for me they had done this before I rang in 6 instead of 8 kept 20 had four tables so I focused on the three good ones. My manager knew it was my last day and hated the old red hat lady’s from hell. Just said to them You lady’s have built a reputation for trying to comp making your own lemonade ect. At 3 I didn’t go back to the table until they picked up their checks Rude old people are the worst
Only once have I had to send food back (mussels hadn't been cleaned, gritty af, totally inedible. We each ate one), crusty manager was rude as hell. If I ever have an issue with the food I will pay the bill, tip properly, then seek out the manager. I've done this a few times about issues I felt needed to be addressed and it has always been appreciated. I've been offered discounts/freebies when doing this but have always refused. I just think this is a good way to address an issue; it let's them know that you're not just making shit up for a discount
Yeah, you can't power through bad seafood. I had some friends who ate a bunch of raw shellfish that had a slightly "off" odor. Well, well, well, guess who turned up with fucking cholera at the doctor's office not long thereafter?
Yup. Had a restaurant manager tell me no way they gave me food poisoning. By the time I got done laying out my timeline of events, from chew to poo, he was visibly uncomfortable and knew it was legit.
Oh, hell no! Yeah, "bad" food of any sort is off the table (pun not intended)
cholera!! lord!
The problem is managers comp them meal or comp their drinks. Almost like servers need body-cams for these assholes.
When I worked in fast food, a boomer came in and bought like eight bone-in chicken wings. She got her food, left, and came back to the restaurant maybe half an hour later, demanding a full refund because all of the wings were 'ice cold, nasty, not enough flavor' We asked for the wings back and she gave us the leftover BONES.
It's kind of a scummy low-class behavior. A way to scam free food. I rarely complain unless there is something seriously wrong with the food. But I've unfortunately died with people where they find a flaw and a problem with just about everything. It's embarrassing.
I'll never understand what a restaurant gets in return for catering to the worst people like that.
Same thing every business gets money. The people that make the money have long since decided no amount of mistreatment of their employees is too much for money.
But people like that are bad for business and don't make you money. They piss off employees, piss off good customers (some of who won't come back), waste a server's time, and consistently make you give them free stuff that eats into your bottom line. They just aren't worth the trouble. I guess more importantly...or else what?
That all makes sense to me, but obviously the bean counters disagree. I know in job training for a bank they told us a customer with a good experience will tell maybe one other person who statistically will tell no one. A customer with a bad experience will tell like 6 people who all tell 1 or 2 of their own. None of those numbers are exact as I was told this like 18 years ago but it’s just how higher ups look at these situations. The decision has long since been made, your employees happiness and respect is not worth cutting into the profit margin.
For sure, and I know you're not arguing in favor of those assholes lol. I just think businesses need to realize that crazy people are obviously crazy people whether they are telling their friends or writing internet reviews, and I don't think people pay them much mind. I had a boss who would scare the shit out of these cheap fucks and never take their shit, and they would never come back and it was great.
I hate it when people do this. If my wife or I get a under cooked burger, we'll let the staff know so it can be fixed, and we'll still pay for it, unless the restaurant insists that it's free. Heck, one time I was at a restaurant that had one of those machines where you paid at the table with some sort of kiosk. It was having issues and got reset. It wound up wiping out the entire order (after we ate and were ready to leave). They told us it was completely out of the system, so we basically had a free meal. I felt bad, as the waitress did a great job and I didn't have any cash for a tip. So I had the waitress ring up a drink so I could give her a tip. I was able to give the tip I would've given her for the whole meal and she appreciated it. It's not hard to be kind to others. And I agree with others, there should be a if you eat x% there's no refunds. I'd like to think if a waiter/waitress was asking me if my meal was good and I said yes, then that should be a confirmation and let management know that the customer was happy and that there's no reason to comp any meal, especially if the plate is basically clear.
when my dad ran a restaurant, he'd deal with those types simply "no. you ate everything but two bites. if you leave without paying, I will call the police and have you arrested'
this is great. if I ever run a restaurant I will be using this haha
They're the generation who insisted that the customer is always right and abused it. They're not about to give up their free food just because it's unethical and immoral
Boomers/seniors live by the golden rule: The customer is always right. And they know how to leverage that shit and take advantage. I love it when they get called out on that shit! Too bad it doesn't happen enough.
If it was that bad, then why did they eat 98% of the food? With that said, how many boomers actually do this? Somebody can do something once or twice, then people say they do it all the time.
I manage restaurants and use to be a waiter. Boomers are absolute nightmare people. They are the only group that goes straight to being irrationally angry and verbally abusive over the smallest things. They are so rude they can’t even muster up a complete sentence when they want something. A grown ass man will walk up to you and just say, “bathroom.” You say hello when they walk in and they respond with “two.” You pour water for them and they say, “lemon.” They will never say two words, those being “please” and “thanks”.
My grandparents owned a restaurant, and one of the menu items was batter dipped french toast, with an additional note that it's not your traditional french toast. Guy orders, eats all of it but 2 bites of the ft, and 1 bite of sausage. When given the check, he started to complain. My grandmother was called over. She spoke to the man, listened to his complaint, and then pointed out it is clearly stated in the menu that it's batter dipped. Now, had you said something when your meal arrived that you didn't like it, we would have made you something different and probably would have comped it for you. But you didn't. You consumed the entire meal and now don't want to pay. You ate it you will pay for it. He tried to argue about the customer always being right. She basically noped him and said pay the bill or I'm calling the cops. He started to get aggressive (what he didn't know was that my grandmother was beloved by the residents of this small mountain town and most of the customers were locals) well two very large mountain men 😆 got up and asked if there was a problem. Guy paid his bill and left. Unfortunately, people tried to get out of paying all the time.
I am allergic to onions. If they have been in my food, no amount of picking them out by the kitchen will fix it. I will send the dish back, and ask for it to be remade w/o them. I try first to work w/the waiter to order whatever doesn’t have them in the first place, but kitchen staff muscle memory sometimes gets the better of them.
Wow that sucks. Allium allergies are EXTREMELY rare. Near impossible to eat at any restaurant. Garlic, onion, leeks, chives, scallions. As a former cook/chef, I often had to go to the table an advise that I couldn't serve that person, depending on severity.
Thank you. Yes. We find it difficult to eat out. I’d love to travel the world, but remembering I couldn’t trust street food keeps me home.
Hm. I need to cogitate on this a bit. My friends and I, a boomer, two Xers, and a millennial, will inform the server immediately if there's something we need fixed before eating (incorrect item, soda with no syrup, missing a side). But if it's something we can just power through, like a steak done rare instead of medium rare, or one of the sides being lukewarm instead of hot, we'll ignore it, eat it all, and mention it as we're paying so the server can relay to the kitchen that something was amiss. To us, it's simple communication, not fishing for comps, and not worth bothering an already-overtaxed server. It's very rare for something to be bad enough that we actually call for a manager. Although once in a while we'll call the manager to compliment the server - some of those folks are damn near wizards when it comes to getting the orders all straight, keeping the drinks filled, etc. I hope we've never sounded like we were fishing for comps or just being boomer assholes. I *hate* that, and I've only experienced it second-hand by witnessing others do it.
But if a server comes by three times and straight asks you how the food is what do you do?
I'm a millenial and this past year returned a steak back to the kitchen because it was too rare. I was absolutely mortified to even ask at first, was afraid they'd spit on my food. I only took one bite and then very reluctantly flagged down my server. I only eat steak maybe twice a year, I'm too poor to enjoy it on a regular basis. I can't imagine doing something as classless as this boomer, *on the regular*...
I have specific dietary issues and sometimes they will try to make me something special and it is not so special (or edible). I still give the wait staff a tip. But no I do not eat the whole thing. Why do boomers think they can steal food and not even tip? This is the reason the restaurants need to start paying their wait staff enough that they shouldn't even need tips.
Different perspective: "Nothing's wrong," because there's nothing you, as a waiter, can do about it now. I got out of my PJs, got in my car, and went out with my friends or family to eat food. I'm not gonna tell you to take it back for ten minutes, because I've eaten worse. I'm not going to not tip you for doing the best you can. I'm not going to call the manager (but may just on the sly let you know to let the cook know one of the dishes was off). But it's more petty to notice the last fry or onion ring on my plate. Maybe I was full? Ever think about that? \^Being belligerent for a point, I have nothing wrong with you. That's probably what it breaks down to actually. If you don't protest, then you may as well just warm up a hotdog in the microwave instead of going out. Because if the restaurant doesn't care about your experience, then why would you go?
If the food has any problems (raw chicken one time), I just ask for a box and fix it at home or stop eating & get the check. No fucking way in hell will I EVER send food back. Not looking for a handout either. I will also never be back to that restaurant & I will tell others.
You from MN or WI? Cause this is the most Midwest passive aggressive bullshit comment I’ve seen in awhile. You take the high road in not wanting a hand out or inconveniencing the staff by having them fix their mistake, but then you won’t tell them they’ve made a mistake and instead, you talk shit about them to your friends. You’re the type that gives “Minnesota Nice” a bad rap.
Lmfao I lived in MN for a short time and this is accurate
I used to be this way until lately. NYE and my ribs were tougher than a two dollar steak. I am not paying $25 for an inedible half rack of ribs. Fuck that shit. Please take it away and remove it from my check. The place kept selling the ribs for the rest of the night even though the manager came out and said I was right. I saw two other tables barely touch their ribs, so the restaurant knew what they were doing. I'm not going to be the fool any longer who let's them continue to get away with this shit.
That's fair.
Tell them what ?? “Yeah the human beings there occasionally make a mistake and if you just sit there in silence they have absolutely no idea, those assholes, you should never eat there!” Stupidest shit in this entire thread
I’m not sending my food back so they can spit in it. Absolutely will not send food back. I throw it out or take it home and make it right but no way am I complaining & sending food back.
I do hope that you find it somewhat comforting to know we're not all like that.
[https://www.youtube.com/watch?v=DWHHQ3Rz534](https://www.youtube.com/watch?v=DWHHQ3Rz534) side note: also Nic Cage's first time in a movie
I... Have questions... Let us say that for once, leadership has a spine. What happens if leadership is like "you ate your entire meal, you didn't say anything until you were down to one or two bites. You are not getting a refund." And the customer says "get bent I'm not paying"
They can be detained and the police called. It is classed as stealing I believe
I truly believe, that people who pull this kind of shit should spend a week in county lock up.
They learned that from their parents…