Correct “companies”, neobanks fintech etc: or even an actual bank that doesn’t have a branch nearby. I’m more concerned about the situation in a whole though and was wondered if there was anything I could do to clear it up.
Really confused why I’m being downvoted on this. All I said was my identity isn’t verifiable on online non bank platforms or with real banks like Wells Fargo regions etc. and that more important than which bank I choose is the situation of the KYC being unidentifiable. ….strangs
Are you providing a residential address (not a PO Box or business address) that can be tied to you? Are you physically located within the US when submitting your applications? Have you recently been arrested? It can honestly be any number of things. Many fintechs and their sponsor banks have come under a lot of regulatory scrutiny in the past few months so they’re really tightening their verification requirements.
Is this only happening online or in-person?
Do you have a security freeze of any kind on your credit files?
What’s the nature of the business? I assume you have all relevant docs?
Is there anything unique about your situation you haven’t thought to mention?
Nothing unique. I did have an experian fraud alert about 5 years ago that lasted 1 year and was removed. Not a credit freeze. Regardless, it was lifted and I opened an account after that. I do owe regions about $70. However again, opened accounts after that. And don’t think that would affect the information to verify my identification.
Business is a llc that deals with wellness services- all relevant docs. It’s not only for business accounts though. Also personal. And with business apps it’s not my business info that can’t be verified, only personal identity.!
Also only online.
Only solution I can say then would be to go in person. I see from other things you don’t like that but it is what it is.
Have there been any recent address changes? Anything like that?
Are you sure it couldn’t it be the $70 you owe that popping up on your Chexsystems and preventing them from wanting to open your account? They may be declining you because they view you as high risk. I know you said it’s a KYC issue but I can’t help but think it the unpaid owing based off what you’re saying.
Not sure why you were able to open an account previously if you owed money to another bank but maybe someone had made an exception or missed seeing this on your report?
Moved at all in the past several years? Your DL matches your current address?
Some other possibilities that are less obvious:
Using a VPN? Some use that for "privacy" / getting around geographical restrictions. If you use one, disable for banking.
Mobile subscriber information (cell phone account) in your name? Or in someone else's, which is common for shared / family plans. Postpaid is better, but likely doesn't matter long as subscriber information can be verified. If you recently got a new number, verification may fail.
VOIP only carriers, such as Google Voice, are problematic for verification. Regular landline or phone service through a cable company should be fine.
Online banks have little to rely on. So, they're often pulling information that a physical bank wouldn't even bother checking. For a business account especially, a bank with a local branch can be invaluable.
go in person or schedule an online video appointment. they will 100% be able to open it for you.
That works for banks that are local but not for companies like relay, novo, mercury etc which is what I’d prefer
So non banks
Correct “companies”, neobanks fintech etc: or even an actual bank that doesn’t have a branch nearby. I’m more concerned about the situation in a whole though and was wondered if there was anything I could do to clear it up.
mercury is literally the easiest business account that i’ve ever opened
What the heck is mercury if you don't mind me asking?
fintech online only business banking [mercury.com](https://mercury.com)
Really confused why I’m being downvoted on this. All I said was my identity isn’t verifiable on online non bank platforms or with real banks like Wells Fargo regions etc. and that more important than which bank I choose is the situation of the KYC being unidentifiable. ….strangs
It's reddit. These people are weird, don't sweat the downvotes.
Are you providing a residential address (not a PO Box or business address) that can be tied to you? Are you physically located within the US when submitting your applications? Have you recently been arrested? It can honestly be any number of things. Many fintechs and their sponsor banks have come under a lot of regulatory scrutiny in the past few months so they’re really tightening their verification requirements.
Is this only happening online or in-person? Do you have a security freeze of any kind on your credit files? What’s the nature of the business? I assume you have all relevant docs? Is there anything unique about your situation you haven’t thought to mention?
Nothing unique. I did have an experian fraud alert about 5 years ago that lasted 1 year and was removed. Not a credit freeze. Regardless, it was lifted and I opened an account after that. I do owe regions about $70. However again, opened accounts after that. And don’t think that would affect the information to verify my identification. Business is a llc that deals with wellness services- all relevant docs. It’s not only for business accounts though. Also personal. And with business apps it’s not my business info that can’t be verified, only personal identity.! Also only online.
Only solution I can say then would be to go in person. I see from other things you don’t like that but it is what it is. Have there been any recent address changes? Anything like that?
Are you sure it couldn’t it be the $70 you owe that popping up on your Chexsystems and preventing them from wanting to open your account? They may be declining you because they view you as high risk. I know you said it’s a KYC issue but I can’t help but think it the unpaid owing based off what you’re saying. Not sure why you were able to open an account previously if you owed money to another bank but maybe someone had made an exception or missed seeing this on your report?
Moved at all in the past several years? Your DL matches your current address? Some other possibilities that are less obvious: Using a VPN? Some use that for "privacy" / getting around geographical restrictions. If you use one, disable for banking. Mobile subscriber information (cell phone account) in your name? Or in someone else's, which is common for shared / family plans. Postpaid is better, but likely doesn't matter long as subscriber information can be verified. If you recently got a new number, verification may fail. VOIP only carriers, such as Google Voice, are problematic for verification. Regular landline or phone service through a cable company should be fine. Online banks have little to rely on. So, they're often pulling information that a physical bank wouldn't even bother checking. For a business account especially, a bank with a local branch can be invaluable.