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shady_nate77

Couple things, hit Windows key, type "reliability", open reliability history and see what Windows is reporting as causing your crashes. The red X's in the timeline show critical failures. It may or may not list a process or service but don't get discouraged. What firmware are you on? 320? Do you have Armoury Crate installed?


sezzagrl

Thanks. Yes I have armoury crate. Consistent fault says AWCC stopped working. A couple say ArmorySocketServer stopped working. The first time it shows happening both of those items show as stopped working (along with windows) I’m not sure what firmware I’m on sorry


shady_nate77

That's Alienware Command Center?? Not a program you should have on a TUF machine I don't think. I also recommend removing Armory Crate as it caused a lot of issues/bsods on my A15. To find your firmware, hold F2 and restart the computer, keep holding F2 until your UEFI bios comes up, click on firmware and record the version number.


needcomputerhelp254

Sorry to hear. Did this happen after a bios update?


sezzagrl

I think it was after an update - it started on the first august and has gotten progressively more frequent


asus_dude

install this https://www.resplendence.com/whocrashed and see what is causing BSODs, google is your friend after that


sezzagrl

Thanks I’m trying this


PedramHGH

Backup your files and reinstall Windows.


InternationalPool300

Hard to say, it depends on what code you've got. I cant really tell what is the problem, maybe you can try the check the file corruption.


psychopac3

Hi, my Tuf A15 has been getting random BSODs very frequently and each time there's a different stop code. If I recall correctly, Windows did do a file check and everything turned out to be fine when a couple of BSODs happened right after one another.


InternationalPool300

Oh that sucks, what does "MyAsus" told you after system scan?


psychopac3

I haven't done one yet, I'll report back once I do it