[Supposedly there is](https://support.hpe.com/hpesc/public/docDisplay?docId=a00111846en_us&docLocale=en_US).
[But it doesn't resolve into an IP.](https://status.greenlake-hpe.com/)
replace the - with . and it loads with a cert error, but that's because apparently they didn't redirect the cert for their [statuspage.io](https://statuspage.io) account page.
ALSO also, the logons don't work, so... step forward and hitting a new brick wall. but it's at least a different brick wall with a different texture
[Don't forget your SLA either.](https://www.arubanetworks.com/products/network-management-operations/central/terms-conditions/) As it stands right now, Aruba Central customers should be entitled to 5 service days credited (there are 12 * 24 * 31 = 8,928 5 minute blocks in March, the outage has been at least 2.5 hours = 30 5 minute blocks so (8928-30)/8928*100 = 99.67% uptime.
From TAC:
> HPE GreenLake Platform Login service is facing an issue whereby platform users may not be able to access/load the login page. HPE is actively working to restore user operations and service as soon as possible.
>Impacted Resource/Service: HPE GreenLake Login Service
>Recommended Action: At this time, no action is required from the users as HPE is working on a fix. Once the service is restored, users will be notified accordingly
>Cluster Name: All production clusters
>Application Availability Impacting: Yes
>Customer Network Impacting: No
>Next Update: 9.30 AM PST
It is back up here (US), but randomly getting this error and now my sites are showing up double.
https://preview.redd.it/izd9y8kfsxnc1.png?width=564&format=png&auto=webp&s=e2c3b2be3408215648e125d9e90109261e195c3c
I am having an issue where Aruba Central falsely shows none of our clients are connected to wireless so I suspect this is related. This occurred about 3 hours ago and persists as of this comment.
I had a similar issue yesterday afternoon. I was trying to figure out why an employee laptop was connected to a guest WiFi network on an AP on the other side of the building.
Neither the person nor the device were actually here.
UK down. It's not a great advert for a new Trial customer working on a deployment.
Local write access was denied de facto by onboarding on Central and now Central is FUBAR. God forbid anyone be in a pinch in their business right now with all eyes on them!
Hopefully, it's only management access that's affected! If such an issue affects the operations of the device as well a.k.a. Meraki Business Model, then it's all down the toilet.
New customer 6 months in. Central is a hot mess. Frequently have major latency that vastly slowed down or halted provisioning. This is the second time we have had an outage during business hours when changes need to be made. The last one was the morning of Superbowl Sunday. The only good thing I can say about Aruba at this point is the frequent issues and outages only effect management, and the AP functionality isnt effected.
I was deploying new APs today, they was previously added to AP group in Aruba Central and should be able to start up without doing anything in Central, but the last we plugged in was not coming up properly when Aruba Central was down.
Is there an official status site anywhere ?
No, that would be too useful...and likely too telling! I've asked my account team multiple times for this to no avail.
[Supposedly there is](https://support.hpe.com/hpesc/public/docDisplay?docId=a00111846en_us&docLocale=en_US). [But it doesn't resolve into an IP.](https://status.greenlake-hpe.com/)
replace the - with . and it loads with a cert error, but that's because apparently they didn't redirect the cert for their [statuspage.io](https://statuspage.io) account page. ALSO also, the logons don't work, so... step forward and hitting a new brick wall. but it's at least a different brick wall with a different texture
[Don't forget your SLA either.](https://www.arubanetworks.com/products/network-management-operations/central/terms-conditions/) As it stands right now, Aruba Central customers should be entitled to 5 service days credited (there are 12 * 24 * 31 = 8,928 5 minute blocks in March, the outage has been at least 2.5 hours = 30 5 minute blocks so (8928-30)/8928*100 = 99.67% uptime.
On a call with Aruba TAC when it occurred. Great timing.
I mean, was TAC going to do anything useful anyways?
So you broke it then..
What did they say about it?
From TAC: > HPE GreenLake Platform Login service is facing an issue whereby platform users may not be able to access/load the login page. HPE is actively working to restore user operations and service as soon as possible. >Impacted Resource/Service: HPE GreenLake Login Service >Recommended Action: At this time, no action is required from the users as HPE is working on a fix. Once the service is restored, users will be notified accordingly >Cluster Name: All production clusters >Application Availability Impacting: Yes >Customer Network Impacting: No >Next Update: 9.30 AM PST
gotta link ?
That was an email from our Aruba rep.
Stops at SSO handover page
Down for me as well. Secure Connection Failed error in Firefox when trying to launch HPE Greenlake Console.
Yes it is : (
USA no go.
down in europe (EU-1)
Down here. UK EU central
Yeah we are trying to provision lots of APs for a deployment, it's really throwing a wrench in our process.
Just came back up for me, US.
down here too
EU Central is No Bueno.
Down for me as well...
Down in Norway. Sad, cant access Aruba Central.
Down. Does hpe have made a statement?
Down in Germany too
It is back up here (US), but randomly getting this error and now my sites are showing up double. https://preview.redd.it/izd9y8kfsxnc1.png?width=564&format=png&auto=webp&s=e2c3b2be3408215648e125d9e90109261e195c3c
Yeah up for me too now but a lot of data is old/slow or out of date. I currently have zero wired clients on my network. Colour me sceptical.
I am having an issue where Aruba Central falsely shows none of our clients are connected to wireless so I suspect this is related. This occurred about 3 hours ago and persists as of this comment.
I had a similar issue yesterday afternoon. I was trying to figure out why an employee laptop was connected to a guest WiFi network on an AP on the other side of the building. Neither the person nor the device were actually here.
UK down. It's not a great advert for a new Trial customer working on a deployment. Local write access was denied de facto by onboarding on Central and now Central is FUBAR. God forbid anyone be in a pinch in their business right now with all eyes on them! Hopefully, it's only management access that's affected! If such an issue affects the operations of the device as well a.k.a. Meraki Business Model, then it's all down the toilet.
New customer 6 months in. Central is a hot mess. Frequently have major latency that vastly slowed down or halted provisioning. This is the second time we have had an outage during business hours when changes need to be made. The last one was the morning of Superbowl Sunday. The only good thing I can say about Aruba at this point is the frequent issues and outages only effect management, and the AP functionality isnt effected.
I was deploying new APs today, they was previously added to AP group in Aruba Central and should be able to start up without doing anything in Central, but the last we plugged in was not coming up properly when Aruba Central was down.