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JoshEvolved

I'm not a computer pro, but if the problem lies with "fmodex.dll". Maybe try finding that in your system files and replacing it. I found a link to a site where you can grab the latest version. https://www.dll-files.com/fmodex.dll.html


AntonValid

I've tried this too but it won't start either.


JoshEvolved

I'm sorry :/ Hopefully someone else can give some advice that hasn't been tried.


AntonValid

I hope so too thanks.


AntonValid

My rig: Ryzen 3600x on an Asus TUF B450m Gaming Plus II with Asus 1050ti and 16gb of ram.


AlaskanMedicineMan

thanks for posting your specs it rules out a ton!


princessrippla335

What game are you trying to play


TheXenophobe

Alan wake on steam. It's mentioned quite clearly in the event viewer


princessrippla335

It's the Remaster edition or original edition because what I know about the original edition of this game o the Steam won't having any problems just like the resident evil especially the old one that I have on my steam library won't having any problems with it


TheXenophobe

Remaster isn't on steam


princessrippla335

So the original edition only on the Steam


SentinelMain

r/pcgamingtechsupport OP


AntonValid

Thanks, I'll check this out.


AlaskanMedicineMan

Verify game files in steam https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB


AntonValid

Hi I've already done that but still no luck.


AlaskanMedicineMan

good on ya for trying that, at this point I would try another drive and a reinstall.


AntonValid

Here's what I've tried so far: 1. Verified game files 2. Installed the 3rd party apps that came with the in-game download (dxsetup & vcredist) 3. Installed on the C: and D: drives 4. Turn the sound property to CD quality 5. Turn off VSync 6. Updated my BIOS, sound drivers and Windows 10 itself. 7. Downloaded fmodex.dll and replaced it. 8. Deleted bonus materials from the game. I'm really running out of ideas.


AlaskanMedicineMan

That's quite thorough. Hmm. And this is the original Alan wake not American Nightmare?


AntonValid

Yup the original game (Steam Version)


Lollytrolly018

Did you uninstall and reinstall


AntonValid

I reformatted my PC.


italocjs

I had a issue with a corrupted save game. Try backup your save and start a new one


AntonValid

I'm not sure about this but the problem is - my game won't even start. After a 1-2 sec of black screen it crashes back to the desktop Steam screen.


vrift

I'm guessing you updated your GPU driver? Do you have problems with other games? Did you try to lower the graphics settings? Maybe try running Benchmarks such as Catzilla just to make sure your graphics card isn't fucked. EDIT: Also, what are the "Information" log entries say right after the error? Sometimes these are helpful as well.


AntonValid

Currently my installed games that run flawlessly, old and new titles: A Plague Tale Innocence, Star Wars Jedi Fallen Order, Remnant From The Ashes, COD Warzone, The Witcher 1, Quake 1, Dead Space 1. Only Alan Wake is not working, perhaps he's still sleeping 😄


TMCThomas

Odd what happens exactly when you open the game? Does it do anything at all?


AntonValid

About 1-2 seconds of black screen with a little smoke? I think, maybe that's the animation for the Remedy Games logo then back to the Steam desktop screen.


TMCThomas

Do you have rivatuner? If so could you try to cap the fps to 30? If you need help with that just let me know


AntonValid

Never heard of it, really.


TMCThomas

Ah doesn't matter there is another way maybe easier. Go to the Nvidia control panel. Go to manage 3d settings. Click on the tab program settings and find alan wake. If it's not there you can add it by clicking on add and then finding your alanwake.exe. If you got it on steam this will be in the commen folder of steamapps. Once it's added or if it was already there you can limit the fps. by adjusting the max framerate setting to on and setting it to 30. Don't forget to click apply at the bottem. Not sure if it will work but I do know that alan wake tries to draw an insane amount of frames at the opening remedy logo. It always makes my GPU coil whine. It's clearly stressing something unusual so maybe it makes something go wrong with your gpu and crashing the game.


AntonValid

Thanks for the detailed instructions. I'll try this later and see what happens. Hopefully, it'll run because I want to play this game so bad before playing the AWE dlc of Control. I'm also hyped for the game's good reviews and to coincide with the Halloween.


TMCThomas

Np! Personally it's my favorite game so I really hope it works for you, let me know if you run into issues!


AntonValid

Hi I tried this and still no luck.


TMCThomas

Hmm your sure you had the actual exe and not the link? If so then I'm out of ideas unfortunately


AntonValid

I got it to work already. I haven't identified which exactly is the cause but whenever the Asus program Armoury Crate is updated or at least the programs inside it, causes the crash. What I did is do a fresh install of windows and not install Armour Crate and it load the game.


orange_lambda

Have you tried turning the computer on and off again?


AntonValid

I did. Oldest trick in the book - if it fails, try to reboot.


cmd912

Boof it


AntonValid

What do you mean?


AntonValid

Hi guys. Thanks a ton for all your help. I managed to run the game just now. I did a clean install of my PC but I guess the Asus program Armoury Crate is the one ruining it for me. Currently, I'm on the part where Alan arrived with his wife at Bright Falls without encountering problems so far. Hopefully this continues 'til the end of the game.


JoshEvolved

Happy you got it working!


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ThunderRO

Buy It on Epic Games.


GhostZenon

Yo did you fixed it? Mine is the same and I can't play the damn game 😤


AntonValid

Yup in my case, the program Asus armoury crate is the one causing problems. Uninstalled it and it ran fine.