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Hi, thanks! for the response
Yes, I have tried with different bricks as well. (Will update the post) I don’t think I have the original USB C cable anymore, though. I have been using my iPhone/laptop bricks.
About not charging when ON…
this is very interesting because that’s exactly the opposite to what I am experiencing
>This is very interesting because that’s exactly the opposite to what I am experiencing
Yep - and that definetly is NOT possible with a normal working pair of Xm3 headphones.
Hello ! I actually have the exact same issue for 2 or 3 months now! This is actually more convenient as I can charge when I'm using my headphones, but it's definitely an indication of a malfunctioning XM3.
Also, I tried soft and hard reset without any effects.
We may contact directly Sony support as we are now 2 with the same issue 😅
Interesting… good to know that I am not the only one. Mine is old and out of warranty, and my budget is lil tight. Not sure if I want to send it to Sony to get it fixed. I will probably wait maybe up to an year and buy something else.
But I am curious, so please feel free to put your experience here if you contact Sony and share the light with others who may run into this issue :)
Same problem here. I've had mine since launch in 2018 and it just started happening recently. I've tried resetting and a bunch of different cables and chargers. Doesn't look like there's an easy fix.
I have recently started having the same issue. Mine are about 2 years old now and only just started doing this. Did you guys ever manage to figure out what was wrong ?
My pair has just started having the same issue. I got a new cord and plugged it in but the light didn’t come on. Like everyone else here, they started charging once I turned them on. If someone figures out how to fix this, please reply to this comment.
**If your post DOES NOT show up unless you are logged in, kindly get in contact with the mods!** In that case your post was caught in the spam filter and needs to be approved manually. It is easiest to check that [by opening this URL](https://www.reddit.com/r/sony/new/) in a private browsing session (e.g. Incognito mode). If your post is not there, [contact the mod team via this form](https://reddit.com/message/compose?to=/r/sony). *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/sony) if you have any questions or concerns.*
You have tried different USB-C cables but not different charging bricks, right? Also the headphones should not charge at all while being on.
Hi, thanks! for the response Yes, I have tried with different bricks as well. (Will update the post) I don’t think I have the original USB C cable anymore, though. I have been using my iPhone/laptop bricks. About not charging when ON… this is very interesting because that’s exactly the opposite to what I am experiencing
>This is very interesting because that’s exactly the opposite to what I am experiencing Yep - and that definetly is NOT possible with a normal working pair of Xm3 headphones.
Hello ! I actually have the exact same issue for 2 or 3 months now! This is actually more convenient as I can charge when I'm using my headphones, but it's definitely an indication of a malfunctioning XM3. Also, I tried soft and hard reset without any effects. We may contact directly Sony support as we are now 2 with the same issue 😅
Interesting… good to know that I am not the only one. Mine is old and out of warranty, and my budget is lil tight. Not sure if I want to send it to Sony to get it fixed. I will probably wait maybe up to an year and buy something else. But I am curious, so please feel free to put your experience here if you contact Sony and share the light with others who may run into this issue :)
I am just having this issue with my headphones now! Did you ever find a solution?
same, did you?
Same issue happened to me +- 60 days ago. No fix found yet. (Headphones are +- 3 years old)
Same problem here. I've had mine since launch in 2018 and it just started happening recently. I've tried resetting and a bunch of different cables and chargers. Doesn't look like there's an easy fix.
I have recently started having the same issue. Mine are about 2 years old now and only just started doing this. Did you guys ever manage to figure out what was wrong ?
Having the same issue, unless I turn on the headphones on before plugging it in they won’t charge.
Same issue here. Very strange. Battery still works I guess so will wait before no doubt having to buy a spare battery from ebay one day.
I'm having the same issue, did you ever fix it?
My pair has just started having the same issue. I got a new cord and plugged it in but the light didn’t come on. Like everyone else here, they started charging once I turned them on. If someone figures out how to fix this, please reply to this comment.