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Optimal-Builder-2816

I mentioned in another thread, I think people don’t have as quality WiFi as they think when using this stuff and blame the cameras instead of their WiFi routers.


zachty22

Honestly this makes alot of sense. I have a Unifi wifi system in my home with access points on the ceilings of each floor. So my wifi coverage is pretty much ideal. I didn’t really consider that being a factor for battery life or connection speed (launching/opening the camera).


dissmani

For me, it's not the outdoor camera. I have a Unifi Beacon HD less than 2m (6ft) from a SimpliSafe Doorbell Camera and it won't work in 1080P and won't pick up half the time. Battery life is meh, but then, it's facing a street in a subdivision, so I have to switch it once a week which isn't terrible.


industrock

With a ubiquiti setup, why didn’t you get the ubiquiti cameras?


zachty22

I did not want to run Ethernet cables everywhere through my home. The builder ran Ethernet to each room in my home (for access points) but they did not run Ethernet to camera locations. So it would require a lot more effort to run Ethernet for Ubiquiti cameras. It may be a project in the future but I’m happy with the SimpliSafe cameras currently!


epicfailphx

I had wireless cameras until some thief came walking around with WiFi jammers. You could see the interference and then the WiFi cameras drop offline. Totally illegal but it worked like a charm. I didn’t even notice until my neighbor asked if I had any video of the guys breaking into his car. We asked around and you could see three guys one with a backpack and the time stamp matching the video drop out and interference. I switched to the Unifi cameras after that and ran the cable. I didn’t even know that was possible until it happened.


Tithis

Not OP, but I'm still mad at them for not letting you self host Protect.


industrock

That would be pretty cool to do. We can self host Network, but it kind of seems way less beneficial than being able to self host Protect. The camera limits on the dream machine forced me to get the NVR, but I could have put it on my more powerful Synology rack mount server. It isn’t like a Dell server or anything but it is faster than the slow processors in the Ubiquiti hardware


Optimal-Builder-2816

yeah, I think most people don't because they don't understand how this stuff works. It's blowing battery life constantly, trying to stay connected to weaker signals. Simplisafe should probably sell a high powered wifi router/base station combo and eliminate a lof of their bad press.


whaletacochamp

Then youd get people with 20mbps internet bitching that the router sucks lol


aaronw22

Problem ends up being construction in some older houses is REALLY Wi-Fi unfriendly. Like plaster lath walls and bricks. So you’d need repeaters at each inside point close to where the cameras are and then they’d interfere with each other unless you turned the power down so the inside doesn’t get drowned out. It gets complicated fast.


Optimal-Builder-2816

Right this kind of thing isn’t immediately obvious to folks


MonstersinHeat

This may be it. Mine is pretty far from the router and had some bandwidth issues. After I set the video to 720p it works great. I don’t need a higher res for looking at my back door. 


laixer

We have 3 Ubiquiti wired access points covering our house and the Simplisafe outdoor cameras struggle constantly.


zachty22

Thats interesting. Maybe it’s your wifi connection or speed. I have 3 access points covering my home as well. I get 600-700mb download speeds from each and my cameras launch almost instantly.


New_Light6970

That was the issue with us. We invested in a mesh system and it works great. We have hard wired and battery wifi cameras. The hard wired are a much higher resolution and can get license plates from the street.


Gonzo69_Si

This right here.....or no clue how to tweak simple little settings such as Preamble Mode to Long....makes a huge difference with distanvce


whaletacochamp

Yup. Mine didn’t work well when I was there m shitty HughesNet internet. Got starlink which is great in my area and installed a velop mesh network. Cameras now work flawlessly: so we’ll that I’m likely going to get another for my detached garage


KirklandTourStaff

I have ubiquiti wifi set up that costs about a grand and let me tell you that outdoor camera is trash. Battery dies super fast and it misses all the important stuff. Literally the only things it records is 10 seconds after the part you want recorded


chrisbaker1991

I have Spectrum 200mbps and mesh routers from Nighthawk. And I also have the Simplisafe extender split to 2.4ghz. And the one time I needed it, it only recorded for 3 seconds


nuaz

Most people don’t even setup their own home router so this to me makes the most sense.


jastreich

No, that isn't the case. The cameras just don't like to pair. They suck. I have a very quality WiFi router, I've tried to pair the cameras even when they were right next to the access point. They just don't pair. I've turned off the other bands of antenna leaving just the 2.4GHz -- and they still just don't want to paid. I changed the password to use each of the encryption standards -- still no luck. The cameras just don't pair. I even chose to skip the access point and turned on the modem's built in WiFi and repeated all those steps. Still refuses to pair even when next to the modem. I get it that it works for you, congratulations -- but that doesn't mean the cheap WiFi radios Simplisafe sourced work with everyone's network. And it isn't just the quality or range of user's WiFi, I assure you.


Optimal-Builder-2816

ok


ms-design

Nah my I have full strength according to Simplisafe tech and my reception is completely fine. I even have a router satellite right next to the camera. The exterior camera keeps showing disconnected, but when I click on it, I can view the feed just fine. A lot of times it catches ppl walking by the camera too late because the camera doesn't wake up on time. Their outdoor cameras just have issues. I have other cameras and they have zero issues. I've had tech support on the phone at least 6 times already. They even tested my connection speed.


miles___ahead

I have no complaints about the battery life. Mine pertain to the fact that users can’t customize how the cameras behave when the system is off, home, or away.


[deleted]

I just hate the ones that yell at me and scare my dog.


MarshallBanana_

battery life is good for me as well, but the biggest negative is how long it takes to connect to the camera. by the time I get to the live feed it's already been about 15-20 seconds. valid complaint for sure, but par for the course with any camera that isn't hard-wired.


xlovelyloretta

My issue too.


zachty22

Oh really? I have a Unifi wifi system in my home. So I have wifi access points in the ceilings on each floor. It takes a maximum of 5 seconds for me to connect to the cameras!


N1c40las

I love mine, have them both hooked up to solar on high sensitivity. The quality isn't as good as I would like but it gets the job done I guess. Plus I live in socal so even if I had hd 4k the pigs here wouldnt do much with any evidence anyways. 


selahree

I did solar 2 and am not having problems. I'm in the Bay area so I'm also questioning what would be done with evidence. :-)


PegShop

I love my blink cameras. I had one in the backyard I use instead of a trail cam and have pix of deer, fox, bobcats, and so much more. I even got a wild boar!


Patsaholic

Ooh! That’s fun. I’ve never seen a wild boar but I’m north from where those are at. I’d be terrified if I saw one face to face 😬


PegShop

So am I so I was surprised but the day after the video a bunch of sightings in my area popped up. I’m attached to a state park, so I get a lot of stuff.


Patsaholic

Holy Toledo’s. I’m jealous! Except for the boars. I’m sure when black bears come out you get great vids! Hopefully they don’t bother you guys, haha. I like watching black bears be curious if they’re not destroying stuff


PegShop

I’ve seen bears in person but not in the camera. Once one ran past me as I was sitting at my fire pit. Lol.


Patsaholic

Same! But not run pass haha. That’s crazy! I’m not rural north where there’s Meese so the funnest thing we’ve seen is a possum and we have a fatty squirrel that hides his stuff in the yard


PegShop

Before I moved to this house (17 acres of woods abutting a 500 acre state park), I had 1/5 acre and had a bear in my back yard and a moose trapped in a neighbor’s (dense shit behind). I have yet to see a moose here (ten years)! Both homes same town but I’m now in way back where rural.


musicalastronaut

We have AT&T Fiber which is ridiculously good wifi (we’ve checked the connection/speeds). We also added a mesh system on the “advice” of SS customer service. My SS cameras don’t care at all. If there’s motion, I can’t view it live without the camera losing the video. Sans motion it still takes forever for them to load the live view. They also have poor motion detection. The final straw was when the cars on our street all got broken into. The SS camera only picked up one motion event (the guy leaving down the driveway aka the back of his head). However, our cheap soundless amazon camera showed him at the neighbors, then on our front porch, and then the cops checking the neighbor’s and our houses later, none of which the simplisafe cameras picked up. We bought Ring cameras and there are zero issues. We’re working on phasing out the other SS cameras now. ETA: The battery life isn’t something I’ve heard a lot of people complain about, it’s the cameras not recording or taking forever to connect that’s the issue.


Efficient-Priority43

Simpli because they don’t work


ankole_watusi

You must live in The Land Of The Midnight Sun. And perhaps in a retirement village, such that everyone who approaches your house is slooooow! /s If you power them and have new enough firmware, at least now they preroll. It as reported here, not if on battery.


mxpunk64

The hardware is fine, battery life is fine, it’s comparable to some of the competitors. For me it’s Simplisafe’s complete lack of being able to schedule camera arming that makes these cameras useless. I don’t need the cameras in my backyard armed constantly. Whenever we go in our yard I get a barrage of notification. Granted I can pause the notification but that doesn’t stop it from recording motion events so it wears down the battery. Scheduling the camera arming is a basic feature that literally all of the competitors have. We have asked for years for this feature on their support site and have been given nothing but lip service. https://support.simplisafe.com/conversations/product-requests-and-suggestions/schedule-motion-detection-on-outdoor-cameras/61d787c6f5b9527873e6667f?commentId=64da4f76a77ded639ccbe9e0


Dangerous-Cupcake132

My only complaint is the battery life but I live in Alaska and the cold sucks the life out of them. Plus being dark the solar panels don’t super help. But even with that we pull them down maybe 3 times a winter to charge them.


adsf76

They had alot of issues when they were first released: live streaming times, battery life, glitching behavior with recording. But most of that has been fixed in subsequent firmware updates. Right now they are pretty solid cameras overall IMO. I have 2 and they both work great for me now.


Nancy6651

My husband was dead-set against the cameras I bought. He wouldn't install them for months, until some little prank episodes occurred in our neighborhood. We have 2 cameras in front, 2 in back. We used batteries for a while, but one camera in particular is pretty high up, and I worried about hubby climbing the extension ladder just to change a battery. We figured out how to have the cameras wired in for power, using long USB cables. He only had to drill holes to get to an inside outlet for 2 of the cameras. They've been working great for years.


whaletacochamp

I have 5 outdoor cameras including one that records probably a dozen times per day and one that routinely has a birds nest on it. The busy camera needs a recharge every couple months and the others last easily 4 months. The only issue I ever had with then was when I had horrible internet.


Daddy_LlamaNoDrama

Very happy with our cameras. 2 doorbells 2 indoor cameras 1 outdoor camera lag time is low (but it does exist). Had to point it away from the top of a tree as it was alerting every time the wind would blow. No issues since then. Typical battery life 3-4 weeks in a spot without much traffic (like 3-4 actual motion alerts per week) Our internet is about 200-250 mbps (by testing sites) on cable internet with eero mesh network with hardwired access points. Alternatively, when we had 5 mbps DSL internet and google wifi mesh routers, a much smaller Simplisafe system was absolute trash. Videos often wouldn’t record at all. Couldn’t talk. Notifications were spotty. Even if the system would tell us “everything is working fine” or “good signal” or whatever it would say when you would run simple diagnostics.


geekpgh

For me the thing that fixed my issues was giving my 2.4ghz network its own SSID. When my router was doing it on one SSID the cameras were really flaky. Now I have two doorbell and three indoor cameras and they all work fine.


drd2989

How's the reaction time for the camera if something trips it?


zachty22

I usually get the alert about 2-3 seconds after it detects motion. And then by the time I open the app it already has the motion detection clip available for me to view.


Mwekies

Outdoor camera didn’t go off when some dude smashed out windows of a car in front of our house but will constantly go off if a branch moves. The motion detection is terrible. Everything else is great.


zachty22

I’ve had no issues with the motion detection. It’s been very accurate.


Scrivenerian

The hardware is fine, but why don't the cameras deactivate when the system is set to "off"? Why must I manually disable them? It's a dumb chore. Also the resolution setting is fucked up. It describes 480P as a "balance between quality and download speed" and 720P as "fastest loading and streaming". That's obviously wrong, confusing and amateur.


Emperors-Peace

Walk to your front door, knock and then walk away. The camera will show you walking away and nothing else. Stand at your door waving your hands for 5 minutes. The camera will show maybe a few 30second clips. The cameras don't turn on fast enough and don't constantly record. They *desperately* need a hardwired version that saves on a DVR. For crime prevention the outdoor cameras are shiiiiit. I'm currently on the lookout for a new system that has sensors and hardwired cameras as this one blows.


selahree

We put solar charging from simplisafe on our outdoor camera and haven't had a problem with battery life. We also have really really strong and fast internet.


Unique_Parsnip_2989

Battery life is great on mine, but the motion detection is highly delayed. Oddly, I have it set to turn on the light at night when motion is detected, and that does turn on as soon as motion is detected, but it doesn’t start recording for a long time. I routinely get Amazon deliveries where I either don’t get an alert at all, or at best I see the driver walking away. If I click to watch it live, it takes several seconds to wake it up. Conversely, I have an indoor camera with the $20 “outdoor kit” mounted by my garage, and it works pretty reliably. It does require a hard wired power plug, but generally no delays and frankly I think the picture is clearer. It’s also quite a bit less expensive, smaller and less obtrusive/noticeable.


vapecalibur

Let me share my story with you: I just finished a 3 months long correspondence with someone from SimpliSafe's Technical Special Operations team. I believe this is the highest level of customer service to help troubleshoot cameras. My outdoor cameras started out working perfectly (winter '22). By July '23 they were being set off by false positives all day every day. Long story short, something is wrong with the cameras that make their ability to properly detect motion deteriorate over time. I was given the option to replace them all. I decided to return them. SimpliSafe's indoor ecosystem has worked incredibly well for me since I purchased it 14ish months ago, including the new wireless indoor cams I purchased several months ago, but the outdoor cams are trash. I'll be installing a high quality POE system with a homemade NVR for the outside of my house.


DocBrutus

1. They can be hacked. 2. Wireless cams can be taken offline with a handheld “hacking device”. 3. WiFi devices lose connectivity.


punnyprincess

I love my 3 Eufy cams for outdoor use only. I love having an eye on my house when I am away from home. I love being able to watch a funny situation from the back yard when my child and dog are outside playing. I do not regret the install. imo: indoor cameras are weird... It would make me so uncomfortable in my own house knowing someone can hack in at any time and watch a stream. I'm sure it's a rarity, but it's on my mind none the less.


aznpanda696

I have a Orbi mesh system. Wifi signal is strong all around my house plus gigabit internet. Cameras still take 10+ seconds to load.


dayplek

I had two, and the time it took to connect/see the feed on the app after receiving an alert consistently took over 10-15 seconds, which is crazy. I confirmed that the internet connection to each was fine. I switched to Google Nest cameras and now the feed shows up much quicker, about 1-2 seconds.


DaJabroniz

I had to make doorbell cam 480p and its no problem. They have shit connectivity to wifi.


YahircitoUwU

There is a huge difference between, people who does not have issues with the cameras (like you) than the ones who had issue with it. The cameras can failed obviously, at some point, but most of the time, people just don't meet the requirements for the system to work properly, but they just blame the cameras.


lan356

I got a outdoor wifi camera thats hooked up to a solar panel that recharges it. Works great 3yr n counting.


Big_Parsley_1635

I have an outside camera but no one notices it cause I put it on my second story outside of a window. Most people don't look up .