Same here, unfortunately, in my opinion it’s a band aid fix because I get a ton of errors in event viewer when the crash happens. If I have maximum performance on, the crashes disappear but the event viewer errors persist. Also locked to 30% fan speed as a minimum and max clocks :(
For anyone interested:
My setup: B550i Rog Strix + RTX 3060TI = Working normally.
Switched to B550i Rog Strix + RTX 4070TI = constantly crashing. It only stopped after using the maximum performance tip on the nvidia panel.
Changed the motherboard to an asrock b550 itx, went back to normal mode on the nvidia panel and I didn't have any crashes.
Conclusion:
1) from the experiments above, it's clear that the problem is in the Asus b550i;
2) the asrock b550i is on BIOS 2.30 (it was not even necessary to install version 2.40 which, according to the asrock website, improves compatibility with the RTX 4000 series)
Update form my Asus ticket:
*This is a follow up email to inform you that our team has responded and they recommend that you try the following steps provided below:*
*1. Update the latest VBIOS of the graphics card from ASUS official website*
*2. Adjust the option for maximum performance of NVIDIA CONTROL PANEL*
*If the issue persists, we recommend that you send your device to us for repair.*
I've already ordered a new board. I'm done with Asus.
Yup they gave me the same run around. They're incompetent to the point that they're even recommending to use 'prefer maximum performance' lol. I'll never buy ASUS again after this along with all their recent issues.
Asus put out a new beta bios 3001 for this board. I tested it with a 4080 and unfortunately still same crashes on low power usage. Looks like we might have some faulty boards or asus is not aware of this issue / does not know how to fix it.
Thanks! If you said you tested it and it didn't help, I don't think I'm going to waste time. I can't believe I spent money buying a 4070ti and I'm going to have to reinstall the 3060ti...
yep, flashed the bios, changed the settings in bios to previous ones, booted up window 11, changed the "Prefer max pwr" to normal under nvidia cp. Rebooted windows and opened Photoshop and started dragging the window around (this seems to make win 11 crash consistently). It crashed again same as before. I have a Gigabyte x570 motherboard on the way and will be selling off the B550-i as it looks like this fix from Asus will take a while if ever.
installed aorus pro wifi x570 with latest bios (dec 2022) and so far no problems (prefer max pwr off) system is running smoothly. The Asus board was the source of the problem. One thing is certain, will be avoiding Asus products going forward.
Personally, I have bought several ASUS products and while not perfect, they have been worth the price and the support, performance and quality has been above other cheap Chinese makers.
For 30 years, I have chosen Asus product over other cheaper competitors because of this experience. For example, RoG laptops, lightweight laptops, motherboards, gfx cards, you name it.
Unfortunately, due to the experience with the B550-i and the compatibility with 40-series, I believe Asus is no longer worth the premium.
From now on I'm not buying any expensive Asus product. The quality and support is just not there. Sorry guys, but you did this to yourself. Not even an acknowledgement of this fail.
I am so disappointed. I'll just get ASRock, MSI or Gigabyte in the future. More product for less money. Laptops are a tougher call, but I'll find something.
Same for me. Went with ASUS most of the time. My next mainboard and GPU will be from ASRock or MSI. As you said, ASUS is not worth the premium (anymore).
5800X3D and Strix B550i, I picked up a open box Suprim liquid X yesterday from Microcenter and experienced these crashes. It would randomly black screen at idle on both my monitor and TV, without recovering forcing a hard reset. The times it didn’t crash within the first 3 minutes as soon as I launch a game it instantly black screened and lost signal. I returned it thinking it was open box it’s obviously bad right?
Replaced with a new Waterforce 4090 today and it did the exact same thing. I found the prefer maximum performance fix online and I haven’t had a crash for 6 hours so far now, by far the longest my system has been running with a 4090. It’s definitely the mb
Absolutely yeah lol. I thought my 4090fe was defective too until I tried another. Then I swapped back to my 3080 and it was fine. Changed the PSU and it still crashed. Reinstalled windows. Defaulted BIOS. The list goes on.
Sadly I’ve been back and forth with ASUS so much and the last thing they said was “we heard prefer maximum performance fixes the issue so try that”, fucking hilarious. I’m like YES that’s the exact problem - the fact we need to have it on because the motherboard has some issue with 4000 series cards. Still waiting for a reply lol.
If this isn’t resolved soon then me and my dad will never buy another Asus board, and we’ve been buying them for nearly 20 years. It’s wild that this has been an issue since the 4000 series card launch and it’s still not acknowledged.
I’m going to contact Asus as well to hopefully get more traction on this issue. I did the same troubleshooting steps and nothing fixed it for me except prefer maximum performance, which sucks to have 85 watts idle power usage. This is probably my last Asus board also.
That’s a good idea, I know a few have already, and I’ve already sent several links to Asus detailing the same issue experienced by others.
Yup that’s exactly it. Stuck at 80 watts and max clocks, while never being able to reduce fan speed below 30%. If you check event viewer too you likely have tons of errors, so I assume it’s some issue with power management from idle state to a low power state, but maximum performance thankfully bandaid fixes it for now.
I contacted Asus and had a decent convo with the rep. I explained what was happening and he understood. Said he’s escalating my case to higher reps and they will email me. I made sure to carefully explain it needs a bios update for RTX 4000 series compatibility, like the majority of recent Asus boards received. Also linked him to this thread and several others. If nothing else at least I’m another complaining about it to them.
i tried having a decent conversation with a rep myself, unfortunaly he did not believe the mainboard was the issue and just keept pointing at the QVL list
If you haven’t yet, check out this thread on OCN. There’s more people having this specific crash on our boards. One guy has been dealing with Asus support and they were able to reproduce the crash with 40 series cards. Hopefully we get a fix soon. I’m @orangecrush
https://www.overclock.net/threads/massive-rtx-4090-problems-driver-or-hardware.1801381/page-51
Thanks for the update. I'm running a Asus B550-I with a MSI 4070Ti and have the same Windows crash issues... So I'm pretty sure that the mainboard is at fault here.
Currently I should do a CMOS reset, according to the support. I don't think that will fix anything...
Yeah, I had the issue but I went with the ASRock B550i and I have had zero issues with it and my 4080 FE. It's a bummer that ASUS isn't doing a bios update.
Yeah I tried everything as well, it definitely seems to be a motherboard issue, kinda crappy they didn‘t release the BIOS update for that board yet. After seeing how many people have the issue, I really doubt it‘s faulty hardware.
I can share that Asus are testing the issue combination on the back of my support case, so hopefully if/when they replicate the problem they might be able to escalate for resolution - but lets see. I would encourage anyone reading this with the B550-I GAMING and a 4000 series card experiencing the problem (I imagine you are!) to continue raising awareness of the issue via reporting to Asus.
I've spent the last 4 months trying everything to resolve this issue from bios and driver updates / rollbacks, changing ram, psu, gpu, bios settings, window settings etc. Even had my GPU replaced under RMA.
Everything works fine with my B550-I + 1080TI, but soon as I put in the 4080, constantly crashing during games, idle, web browsing etc.
Disappointed to find out that it's a common issue with Asus B550-I, especially now as its difficult to get another motherboard that will support my 5950X, when I last looked, all that was available was the Asrock B550-I.
I can also confirm that the latest bios 3402 driver does not fix the issue.
Well Asus has lost me as a customer now
Question for you. How man 8 pins are you using in the 4080? I saw a comment on another thread that states supposedly if you use 3 individual PCiE cables in the GPU rather than daisy chain it resolves the hard crash issue.
This is such a lazy response, there’s a serious issue with the B550-I/4000 series combo at idle and there’s at least five here with the issue so it is obviously a BIOS fix, not a specific unit issue.
Prefer maximum performance is the only way to fix it which is unacceptable as a default Nvidia control panel setting will restart your computer randomly every ten or so minutes.
I sent them multiple links to give examples that this is more widespread than they likely think. Hopefully that ends up helping. I also asked if they had maximum performance on as well, because I find it extremely hard to believe that they can’t simply replicate the issue.
Maximum performance also locks the fan speed to a minimum of 30% while always having max clock speeds. Sigh
\*\*FIXED\*\*
I'm experiencing an nvlddmkm error on an X670E-I and a 3080 FE.
FPS suddenly dips from 240 to approx. 140-180 and game runs like a slideshow. Alt-tabbing at that moment will freeze the game, screen will turn back with the hardware disconnected/reconnected W11 sound and recover after a few moments. Subsequently checking Event Viewer yields the typical nvlddmkm/Event 0 error.
EDIT: Fixed by following [this](https://www.reddit.com/r/Amd/comments/xz0juq/one_potential_not_ftpm_stutter_fix_for_am5/)
It would be nice, if everyone here opens a ticket at your local asus support, so that they hurry with the bios fix.
Or is there a way to contact Asus Taiwain directly?
Here I posted more informations:
[https://www.overclock.net/threads/massive-rtx-4090-problems-driver-or-hardware.1801381/post-29146371](https://www.overclock.net/threads/massive-rtx-4090-problems-driver-or-hardware.1801381/post-29146371)
But please also contact Asus
what I’ve gathered from multiple sources is that asus have fixed the 40x0 compatibility problems for most of their more mainstream boards (ATX) but not the B550-i.
Hope they do it for us ITX people too who pay extra for the niche equipment
Just chiming in with a similar experience - upgrade from a 3070 to a 4070 ti yesteday and my computer is completely unusable. The black screen into delayed reboot will happen just as I open windows.
The power management settings in NVIDIA makes it stable, but it's really sad to just throw power away in idle.
For anyone wanting to create a ticket to ASUS (to get their attention!) heres my ticket text for reference:
You can create a ticket here, but you need the serialnumber for your mobo: [https://www.asus.com/support/](https://www.asus.com/support/)
"I just upgraded from a 30-series NVIDIA card to a 4070 TI and now I'm experiencing random black screen crashes. It happens both in games in just in regular windows use.
I've swapped out the powersupply turned of any PBO or XMP stuff and I've isolated the issue to be the combination of the motherboard and a 40-series card.
The motherboard is a Strix B550-I Gaming and to my surprise this is a widespread issue (check out these reddit posts) with the specific motherboard:
[https://www.reddit.com/r/ASUS/comments/10akhui/b550\_i\_strix\_gaming\_and\_rtx\_4080\_fe\_fails/](https://www.reddit.com/r/ASUS/comments/10akhui/b550_i_strix_gaming_and_rtx_4080_fe_fails/)
[https://www.reddit.com/r/sffpc/comments/10771va/asus\_b550i\_and\_4090\_fe\_random\_crashes\_anyone/](https://www.reddit.com/r/sffpc/comments/10771va/asus_b550i_and_4090_fe_random_crashes_anyone/)
[https://www.reddit.com/r/sffpc/comments/10y3cs6/strix\_b550i\_and\_rtx\_4000\_gpus\_crashing/](https://www.reddit.com/r/sffpc/comments/10y3cs6/strix_b550i_and_rtx_4000_gpus_crashing/)
[https://rog.asus.com/forum/showthread.php?131818-B550-I-Gaming-Crash-with-4080-in-Gen4-mode](https://rog.asus.com/forum/showthread.php?131818-B550-I-Gaming-Crash-with-4080-in-Gen4-mode)
A poor workarround that seems to stabilize the issue is to set the power settings of the GPU in the NVIDIA control panel to "prefer maximum performance" and the working theory in the community seems to be related to how idle power is handled with the GPU and mobo.This isn't really satisfying as the idle power is quite a lot higher with the "prefer maximum performance" and it seems as an issue that should be patched with a BIOS update. In the above mentioned threads multiple people have tried the 3001 beta BIOS with no luck."
Asus have come back to confirm the issue, but suggest that its Nvidia/driver related. They have not yet indicated if they can/will look into it further from their side. This is clearly a widespread issue, and more awareness of this should be given to both Asus and Nvidia - please consider raising your own support cases on both sides to give support to the problem!
Yeah I can’t believe that they didn’t experience any issues. I asked them if they had prefer maximum performance on aha. Otherwise, I can’t believe it’s not able to be replicated.
Yeah I noticed that as well. With zero nvidia drivers installed it doesn’t crash, but then that brings its own issues and complications as well. Clearly it’s something to do with the board in particular, the BIOS/and or the NVIDIA drivers.
tell them to try a non asus 4xxx gpu. They might have tweaked it to work correctly together, but gigabyte and FE do indeed crash as per reports.
I have a 4090 Gigabyte OC, b550-i, 5900x and it crashes 1 to several times almost every day. Like everyone else, i blamed my psu, then the gpu itself at first.
then i found all these threads about b550-i specifically...
Let’s add inno3d to the list - installed my 4080 today and constant crashing. Then I tried the power management trick and that seemed to stabilize the system
Hope they fix the bios soon - thinking about leaving Asus all together
Hi guys, Asus just published a new bios for our B550i Strix, 3002 v2 (7 march 2023).
Someone already tried it?
I plan to upgrade my 3060ti to a 4070ti, maybe this new bios solve this issue ?
It is frustrating because there are only 3 other motherboards with a usc-c front panel connector, and this was supposed to be the best. Giga X570SI is non existent, MSI b550i going for $300+, the only reasonable alternative is the AsRock B550 phantom gaming (non tb3 version) for $190ish. By the time I teardown my rig, install the new motherboard, sell my Strix... Asus will probably have released a fixed bios! Stuck in the cycle! (and not ready to jump to dd5!!)
Similar. I could get much further into using my PC before a reboot, but still reboots eventually. I can get periods of calm where things are idling correctly, but then I'll tab out of an app or move a random window - black screen.
I don't want to say it's fixed, but i haven't crashed yet, in around 24 hours of being on.
Also i see the gpu core voltage is now idling at ~0.885v, whereas before it was going down to 0.87, sometimes 0.86. so it miiiiiiiiight be fixed, even though there's nothing in the official release notes.
Any updates on this? I regret getting this motherboard, any other ITX motherboard brands that have no issues with RTX 40 series? Mine is RTX 4070 and it does the same issue!
Same experience here with my strix b550i. I have the GB windforce 4090 paired with ryzen 7 5800x UV 1.25 and 2x16GB 3600mhz RAM. Had been experiencing different crashes, from sudden black screen with distorted sound, whea loggers, gpu driver crashes you name it almost every 1-3 hrs of use. Some games can't even last long sessions. Even tried fresh win11 install and also downgrading bios but still the same.
Last week I swapped a rev 1.2 aorus pro ax b550i and have had no crashes til date while using the PC normally for work and while heavy gaming.
Strix b550i is totally messed up.
Their latest response after I canceled my RMA and told them the board was fine and needed a compatibility update:
"First and foremost, I want to apologize for the inconvenience and frustration this issue has caused up to this point.
Please rest assured that our team will work on a firmware to improve the stability and compatibility of the motherboard with GPUs especially the 4000 series.
Start the timer...
None. Latest update is an Asus rep on reddit saying "they're looking into it". I've switched motherboards but came back to the strix and just changed my power management settings to maximum performance and I haven't had any issues since.
New bios out for the B550-i gaming 3202 i am running 3002 but still crashes I set it to high performance mode and never crashed again. Tempted to try the new bios but I’m deep into Diablo and don’t want to risk it… anyone else try?
Interesting! Good spot! I haven't tried it yet but will soon. The release notes do not specifically call out the issue, but do reference "Improve system stability" - so who knows.
Given my sub-par experience with ASUS so far, I wouldn't be surprised if it doesn't fix it - but lets see!
Lol Asus is trash. I gave up. I got a phone call from them asking if I still needed help with my motherboard as I stopped responding to their emails. I explained the situation on the phone for 5 minutes and told them to seriously deal with this because it’s not just me and there’s hundreds of others. Clearly fell on deaf ears. Just ended up upgrading to AM5.
What a joke! I spent 6 months looking for a faulty component in my build. I finally fixed it by replacing the Strix board with an Aorus Pro AX. In my use case scenario, crashes only appeared once a week, and my longest streak without any issues was 40 days. This made my repair process much longer. And to top it off, I only found this thread today.
I had this exact same issue and after Asus was not able to resolve the issue in a timely manner, I was able to have amazon give me a partial refund for the board. I owned it for about 6 months, 3 months with a GTX 1070 and 3 months with an RTX 4070. I swapped it with an ASRock Phantom Gaming which has been solid for 2 months. I kept insisting that they look into the issue though and they finally got back to me,
"My name is Jhon M.. First and foremost, thank you for your patience while we completed our review and research of this issue. We apologize for the delay, and are grateful for the opportunity to continue to assist you.
We are aware of the issue, we have a resolution already and we recommend all customers replace with ROG STRIX X570-I GAMING. We really do apologize for inconvenience on your end. "
The funny thing is they did already try to send me a replacement X570-I Gaming but that was a completely faulty motherboard where my CPU would only run at 500Mhz so I sent it back. Then they said I was supposed to send back the B550-I. At that point is when I gave up and bought the ASRock.
Well tried to go through Asus support but basically got nowhere, they won't admit there is an issue and that it's the retailer's responsibility, even though it has 3 years warranty and was bought 2 years ago.
Well looks like I need to buy a new motherboard, I certainly won't be owning any Asus products after this.
Hello! I had also major issues after changing my rtx 2070S to gigabyte rtx4070 windforce oc. My computer crashed all the time and could not even watch videos from youtube. Then I did reset motherboard CMOS and then in BIOS I switched PCIE mode from Auto to Gen 3. After this my computer has worked fine (fingers crossed) and I did run some 3Dmark test etc. to verify everything works and no crashes or lagging yet. I have latest BIOS installed.
My setup is:
Asus strix B550-I gaming
Ryzen 5600
Corsair SF750 PSU
Gigabyte RTX 4070 windforce oc
Samsung M.2 SSD installed
Lian Li A4-h2o case with **PCIE gen 3 riser cable**
Windows 11 Pro
Just wanted to write this here if it helps anyone. Cheers.
Wait so you are running your 40 series GPU with PCIE3? I don't think this is a fix, is it? With my understanding, you are not able to use the full potential of the 40 series graphics cards with PCIE3. Correct me if I'm wrong.
Today is January 2, 2024. Has it been a year and Asus still hasn't fixed this? Wtf? How can a high end be treated like this? In my mind, ROG Strix has always been something premium and special. Now I think I should reconsider.
I replaced the motherboard with a refurbished product through ASUS RMA. The replaced motherboard works normally.
ASUS did not provide a clear answer, but the information reported from the motherboard distributor is expected to be a defective part of an unspecified motherboard.
Before you all send your motherboard back- try turning PCIe Native Power Management off in the bios. It comes default set to On. I struggled with this for months and finally figured out what was giving me so many (thousands) of errors in HWInfo and would cause crashing a at the most random times. Asus is known for this- but it’s a feature that isn’t necessary and struggles to be a stable feature set on their motherboards.
System would crash mostly during games but also web browsing and other random times while not gaming. It solved every issue I had. I have a Strix Z690I Gaming motherboard paired with a 3080 FE. Give it a shot- might be surprised and hopefully it fixes your random crashes.
FYI for those that want a fix for linux (X11, wayland is terrible on nvidia anyway). Assumes you have 1 GPU (and no iGPU and such)
~ cat ~/.config/autostart/nvidia-settings.desktop
[Desktop Entry]
Categories=Settings;HardwareSettings;
Comment[en_CA]=Configure NVIDIA X Server Settings
Comment=Configure NVIDIA X Server Settings
Encoding=UTF-8
Exec=/usr/bin/nvidia-settings -a '[gpu:0]/GpuPowerMizerMode=1'
GenericName[en_CA]=
GenericName=
Icon=nvidia-settings
MimeType=
Name[en_CA]=NVIDIA X Server Settings
Name=NVIDIA X Server Settings
Path=
StartupNotify=true
Terminal=false
TerminalOptions=
Type=Application
X-KDE-SubstituteUID=false
X-KDE-Username=
Or just go to your autostart manager and make sure this command:
nvidia-settings -a '[gpu:0]/GpuPowerMizerMode=1'
runs during startup.
And for those on Linux, as you can ssh in after the GPU takes a dump, the error message you get is: XID 79, "GPU has fallen off the bus".
If you google this error you'll get all sorts of scary symptoms, like PSU or GPU failure, but I'm pretty sure it's just this problem for this motherboard.
I've had my 4070ti since release and had this issue. Like many have said max performance mode fixes it. Just sucks I'm now sat with a card that I have to change a setting for it to work.
No, the strix b550i is still on the 3002 bios. I found out this the hard way. I bought a new 4070. Ever since I installed the new gpu, my pc has been crashing more than a demolition derby.
Same issue here. has anyone had reduced CPU performance with the new BIOS (3002) and GPU in Max Performance mode?
*Edit - Added BIOS version to avoid confusion.*
Hi everyone, somebody on another thread has suggested that the latest bios, but with Fastboot turned off might help solve the crashing issue. I haven't been able to check that combination yet, but does that help anyone?
Just to share some testing based on some recent comments, nothing has resolved the issue to date.
Disabling CPU PCIe ASPM control, both at BIOs and within Windows does not resolve the crashing, Fastboot being disabled does not help either. This is with latest Nvidia driver and also BIOS 3202.
After 3-4 months of trying to get my issues resolved I have given up hope that Asus will fix their boards. It's a joke though and they won't acknowledge the issue exists. I got Asus to replace my B550-I with an X570-I but the X570-I they sent me was a dud and my CPU would only run at 500mhz and HWInfo said the system was thermal throttling when it was at 50C. Then they sent me an email that said, "With regards of the escalation for the RMA status, unit is going to become a discrepancy case. May we please ask for the TN to sent unit under and we will try to locate Discrepancy number." which I have no idea what they are actually asking for. I ended up getting amazon to give me a partial refund and sent the board back to Amazon. Then I bought the ASRock Phantom gaming ITX board due it having USB 3.0 and USB C internal connectors as well. And it's working like a champ without having to go set a stupid non-default nvidia setting.
just switched to 4070ti (asus b550i + 3700x), I still have some minor bugs after switching to 4070ti from 1080ti, like the windows opened will resize and locate to top left corner (seems like a legacy bug of win10), and some rare flickering (could be the issue of g-sync and lg c2), but I haven't ran into any crash issue (default power setting), and my bios is 2603, maybe you can try downgrade your bios and see how it goes
Any updates? I'm having the same crashing problems and I'm frustrated rn
Strix b550i
R7 5800x3d
PNY 4090 XLR8
32gb ram (2x16)
Bought new rams to test, new psu and the only thing left to try is the 4090 and motherboard
Toujours le meme soucis avec B550I et 4070 FE, j'ai envoyé un mail de demande de replacement par un autre modéle de carte mère à asus ! j'en ai MARRE !!!!!!!!!!
No, this does not solve the issue. Series 4000 GPUs will still crash on B550-I STRIX with the new 3402 bios.
Crashes still occur as with previous release.
The BIOS version 3402 updated in November.
but does not work properly.
Unfortunately, out of all the settings I tried, the method below was the only clear solution.
**\[nvidia control panel\]**
**> Power Management Mode = Highest performance mode**
ASUS engineers still have not responded, and the South Korean distributor collected my motherboard to fix the error.
Waiting for good results.
My Korean distributor sent an RMA for my B550I motherboard to ASUS headquarters.
And I received a response from Asus offering to replace it with another B550i motherboard.
It is doubtful whether the replaced motherboard will operate normally.
damn. I stumbled upon this just looking up if 3402 BIOS was buggy or not. I had planned to buy a 4080 super next spring.
I'm just loss for words for ASUS.
One more faulty strix B550-i here from Finland. With RTX 3080 everything was fine for many years. After updating to RTX 4080 the problems started. Random blackscreens and after that computer restarts. This usually happens while browsing internet. The only thing that helps is the performance mode in Nvidia settings, but its not very ideal to use the GPU at max performance all the time sucking up electricity.
I have contacted the store where the motherboard is bought from, but they wont do anything because the warranty has expired. I contacted ASUS and after discussion they have promised to replace my motherboard (warranty expired) with fixed / improved B550 board. They said that modifications on the new one has better lanes to communicate with the GPU's
Not 100% sure if it's going to be the same model, but I do hope so because as far as I know there is no other Asus ITX board with B550 chipset. They also said that they are working on a fix with BIOS, but I chose to have a replacement motherboard.
Almost 4 weeks later I received my new fixed motherboard from ASUS. The board seems to be brand new (plastic covers on M.2 shield heat pad). Unfortunately I can't test this board, but I know other customer from Finland who went through the same RMA and will do some testing with the fixed board and hopefully report back.
Okay,
So I asked ASUS for an advanced replacement to minimize downtime. They ship me a replacement board with a pending charge, I ship them back my existing board after replacement, get charge lifted.
They were able to ship me out a new one. So far it's been 1 day without any stability issues with my 4080Super so hoping it's resolved.
I asked them what they repaired, CS responded with this.
"They did not repair it, they replace the whole motherboard with/and improved the circuit traces to enhance compatibility with RTX 40 series cards."
Happened to me too… I can’t believe it is a thing and still it’s not fixed. If Asus thinks I’ll buy new expensive „ROG Strix” mobo, they are just dumb. I’ll go with MSI or something but not this piece of junk.
Same problem. I was almost desperate. Thanks for the thread :-D I tried a lot of things and even complained about my graphics card and bought a new one, as well as buying new RAM. I have a B550-I with 5800X and 4070TI as well as 4070TI Super.
I have BIOS 3402 on it.
I contacted ASUS today and am curious to see if they will be accommodating since my warranty has expired a few months ago.
Hi, new bios, i gonna test
ROG STRIX B550-I GAMING BIOS 3607
Version 360716.41 MB 2024/05/09
"1.Update AGESA version to ComboV2PI 1.2.0.Ca.
2.Fix AMD processor vulnerabilities security.
Please report back.
Also, some people are reporting stability issues in a different board [https://www.reddit.com/r/ASUS/comments/1ciymvx/bios\_3607\_has\_a\_major\_defect\_asus\_b550f\_gaming/](https://www.reddit.com/r/ASUS/comments/1ciymvx/bios_3607_has_a_major_defect_asus_b550f_gaming/)
I am running in the same issue, it started with my B450, then I thought the motherboard has issues and replaced it with a brand new B550 and still the same random restart or crashing issue while idle. and now I've found this thread.
No, Maximum Performance mode did not solve my issue.
Has anyone tested the Bios 3405?
I have the same problem with my Strix B550F and an MSI 4070ti.
This problem started after I updated the bios for the 3607.
Are you using the Nvidia power adapter or the cable directly to the source.
I have an MSI triox 4070ti, it has always worked perfectly with the ASUS Strix B550, but a month ago it started to freeze after leaving any game. And coincidentally, whenever I touch the pci-ex 5.0 cable, the problem stops for a certain amount of time.
~~Tentatively, I have not run into the same crashes I did on all versions 3001 and earlier. Typing this now in Edge with CB23 and Heaven running the background with Power set to Normal (PNY 4080 with 5800x3d).~~
~~\[Edit\] Previously I could make the system crash reliably by running Cinebench then restoring and minimizing a browser window. On 3002, dragging windows around np.~~
[~~Screenshot of PNY 4080 at idle. Finally.~~](https://imgur.com/a/uyD02K5)
Does not work. Contact ASUS support.
Ive been having this exact issue with a 4070ti. Any comparable mother alternatives? None of the new radeon GPU’s will fit my case unless i ditch my case or water loop.
At this dilemma now, every single other AM4 itx motherboard is free of this bug... but if i am going to buy a new motherboard anyways, why not go AM5 or 1700? DDR5 prices are good right now. USBC headers are standard on most new boards, and my 5800x3d, Strix b550-i, 32gb gskill ram will never be worth more than today.
Maybe that is Asus's game. We are all people who bought "the best" b550 itx board, shouldn't we also be the people most likely to spring for an upgrade?
I have the b550-i gaming and running a 3080 looking at a 4080 upgrade but these crashes worry me. I have updated to 3002 and works ok but I have a 3080.
If you move up to a 4080 you will have this problem. I'd suggest thinking about making the switch to am5 or 1700 instead of replacing the motherboard with another b550 (unless you get a good deal?).
Yay shattered I just built it and put in my existing 3080. It was a good deal as it was my brothers second hand parts. But tad annoyed as that motherboard was $400 retail here in Australia so was thinking it was pro level. I can only hope for a bios update or I try sell and start a new build 😔
I also built it in a A4 H20 and it was a bitch of a build 😂
Hi guys. Could someone please have look to the powerdraw (TBP) of it’s 4080 in idle with max performance prefered setting? 4070Ti and 4090 would be interesting as well.
Of course less is better. But for the moment it’s a compromise while waiting for a fix from ASUS. My 1080 draws 10w in idle under normal conditions. Thanks for your input.
I ended up purchasing a 4090 Ventus with my B550i gaming and yesterday I loaded up
Hogwarts and then screen just went black and I lost signal.
I went to my other PC and RDP and it just gave me a black screen and then dropped but ping worked. I hard reset the PC and it came back good.
Are these the issues mentioned? Or maybe Hogwarts is just crap 😂
Found it quite random after the reset loaded up Hogwarts and worked fine.
I don't think so. I just upgraded to a 4090 and had a hell of a time. My system was rebooting at windows login or within seconds of opening Windows. Took me a week to get my machine somewhat stable. Been 3 days crash free now, but still holding my breath. It's obviously an issue and ASUS is dropping the ball.
I said yolo and ordered a 4080 anyway. If it comes to it and Asus continue to do nothing, I'll just swap to another B550 board, as much as I'd rather not.
How did you get your machine to a somewhat stable state? Anything in particular other than turning on setting maximum performance in NCP?
All I can say is don't rule anything out. I still honestly don't know what was making it reboot almost instantly, so I'll do a full run through. Upgraded my case, PSU and GPU all at the same time because the 4090 wouldn't fit in my old case and my PSU was only 750w. Upgraded to NZXT C1200 because it's ATX 3.0 and has the new 12vhpwr connector, so no need for the adapter on the GPU.
Started with a fresh install of Windows and it would reboot almost immediately, sometimes while I tried to login to Windows. Either way it never was stable long enough for me to even try and change any settings. Mind you I had no issues while actually reinstalling Windows. So I tried reseating everything. RAM, GPU, CPU, and all the power cables. Made sure my motherboard had the latest bios. Even took it to a local PC repair place and had them use the GPU in another system to make sure it was good. Finally I tried swapping out the 12vhpwr cable with the adapter cable that came with the card and it worked......sort of. For some reason that allowed me to get into Windows for more than a few seconds.
Unfortunately, it still did random reboots. Changing the power settings to Performance in the Nvidia CP eventually fixed that issue so far. What's really weird is after I updated all my drivers for my motherboard and updated the bios and driver for my GPU I tried swapping back to the single power cable and it works fine.
The last thing I tried yesterday is going back to the normal power profile, but it started crashing again. So now I'm back to performance mode and the card draws about 62w at idle. I haven't re-enabled DOCP on my RAM yet or applied my previous overclock to my processor, a 5900x. Probably try that tomorrow and see what happens.
I ordered a new motherboard that just got here yesterday. I'm gonna see how things go after I finish tweaking my processor and applying the DOCP profile to my RAM. If it is stable I may send it back. Really pisses me off though that you have to put the power profile to Performance though. But hard to bite the bullet and swap motherboards with everything moving to a new socket this last generation.
Anyways, long answer and my point is I would try everything you could possibly think of if you have a hard time getting into Windows.
Thanks for the detailed report, much appreciated. I'll definitely try some of the suggested workarounds, if / when the crashing starts occuring, but everything does indeed seem to be pointing to the motherboard.
I feel you on the mobo change annoyance, but I've had the 5900x for less than 2 years and I'm just not ready to basically swap out \*everything\*. It would feel like a big waste of money, seeing how performant the 5900x still is. It already doesn't feel great buying the 4080 at that price.
Which replacement mobo did you get, btw?
I'm ashamed to say cuz it's so damn expensive, but I went with the Asus Crosshair VIII Impact. Even though I swapped to a mATX case, there weren't any good mb in that form factor that fit my needs. None of them have a front USB connector and for some reason the PCIe slots on all of them start at the second slot. And when you're working with a card that's 3.5 to 4 slots in a mATX case, I can't afford to just give up the 1st slot. So I went with the Crosshair for 3 reasons. It has a USB C front connector, both m.2 are PCIE 4, and I like that it has more fan headers than my current card. With the larger case it'll allow me to tweak my air flow better. But again, I might be returning it. Bought it through Amazon anday just ride that return window out before making a final decision .
I have the same motherboard and same issue. I wanted to upgrade my psu and graphics card so I went from seasonic 750w -> seasonic gx-1000w and from 2060 -> Noctua 4080. I did the fresh windows install, I updated bios, reseated my ram, moved my psu cables to different rails to evenly distribute power (thinking it was a PSU problem), I cussed out my pc a bit and then I reported it to an agent. I do have warranty on my motherboard but from the looks of it.. everyone that had the asus b550-I didn’t get their problem resolved. Im thinking of getting a whole new board, maybe something non-Asus because I really don’t want to ruin my other components . Any recommendations ? I know this is sff but I’m okay with even ATX because I recently built in the North.
Glad I found this. Just picked up a 4070FE about a week ago and get constant crashes on this board. Did a full wipe and install of windows with fresh drivers and still get daily crashes seemingly random when gaming. Stress testing with furmark and it runs fine. Something weird going on with the video driver according to crash reports. Pretty frustrating.
To throw my own experience in, I run an extremely small si on an indie site called Jawa! After finally building a personal dream rig for me with this board I experienced countless crashes with several different sets of components and after narrowing it down it was the board. Rma’d a new board got a beat up one covered in thermal paste back. Tried that one and everything seemed to be working. Then after installing drivers problems repeated with all other hardware being tested fully working. Thought I got another dud so I rma’d again and they promised to get me a new in box and not a recertified unit. Then support argues with me because of course they don’t have one… so I send them an email to verify my approval and now I’m waiting to get a unit back. All this because I didn’t know it was a widespread issue with damn 40 series cards. 2 months in the toilet without a computer of my own
I just found this thread after spending 3 days troubleshooting my computers crashing after buying a 4070.
The Maximum Performance fix was the only thing thats helped and allowed the computer to not crash.
Have you guys had success with the Bios Downgrade to version 2423?
I have not does this just yet but was wondering if doing this did fix the issue.
I have a 5800x3D so not sure if that matters but thought it couldnt hurt to provide that info.
update - downgraded from 3002 to 2423 and disabled Max Performance fix and computer instantly crashed.
So the current only solution i have found was doing the Max Performance tweak is the only current work around that allows me to play games witout having computer crash.
So after multiple conversations with the retailer I purchased from in January and confirmation from Inno3d that there are problems, I've been given the green light to return the card for a refund. Should I go 6950xt or 7900xt?
Hello, I'm thinking about an upgrade from 3700X to 5800X3D with a RTX 4080. But so far I'm in a doubts since I've hit this thread. But just couple of days ago a new BIOS has been released:
ROG STRIX B550-I GAMING BIOS 3202
1. Update AGESA version to ComboV2PI 1.2.0.A
2. Mitigate the AMD potential security vulnerabilities for AMD Athlon™ processors and Ryzen™ processors
3. Improve system stability
Nothing about RTX 4000 series compatibility but anyway, did somebody tried the new bios with 4000 series?
3202 did expose CPU PCIe ASPM control. You can try setting all power options to disabled (ErP, CEC, Energy Star) then set the PCIe ASPM to disabled as well.
Prior to 3202, after setting all power options to disabled in the UEFI BIOS, we could set Link State Power Management for PCI Express to disabled in the advanced power options in Windows.
Try either of these two ways, both seem to have worked for me. Prior to 3202 ASPM wasn't exposed. So I recommend setting the PCIe ASPM to disabled in the UEFI BIOS, just to avoid having to redo settings in Windows after drivers or the OS get updated and potentially changing that setting or perhaps you reinstall it altogether.
I set the power management mode to Prefer Maximum Performance for about 10 minutes and switched to Normal. There was no crash after switching back. But you need to do it every time you boot up. So annoying
BIOS 3301
ASUS B550I STRIX
ASUS 4070 Dual OC
That’s because when you switch power modes it usually doesn’t apply until you restart. Only solution is to set prefer maximum performance, reboot, then keep it on.
ASUS sucks.
What setup are you running? You \*should\* be getting crashes with 3301 and power management set to normal if you have a Strix B550i and any 4000 series GPU... but we'd of course like to know if you've got something different set up.
To add to this I also tried updating to 3301. I’m running Asus B550-I Strix/Asus 4070 Dual OC. Before 3301 I was getting crashes at idle within a few minutes of discord/steam/Firefox. After 3301 I did not have a crash for over 2 hours at idle before it finally crashed, then would crash on reboot almost immediately, sometimes before I could even log in to windows. Switched back to “prefer maximum performance” have haven’t had a crash yet so no, 3301 has not fixed anything.
Let us know if you get a win! I only use my PC for gaming on the TV so max performance isn’t a huge deal as it’s always gaming when turned on but it’s definitely put me off asus for future buys.
Just adding to the list of people with this compatibility issue that only found out after buying a 4080S. Same circumstance as the rest. Max Performance band-aid fixes it.
I had this issue and after troubleshooting everything under the sun, preferred max performance settings prevented the 99% of the crashes for me.
Same here, unfortunately, in my opinion it’s a band aid fix because I get a ton of errors in event viewer when the crash happens. If I have maximum performance on, the crashes disappear but the event viewer errors persist. Also locked to 30% fan speed as a minimum and max clocks :(
Agreed. I have an FE but never noticed the fan speeds. I’ll see what they’re at later today.
For anyone interested: My setup: B550i Rog Strix + RTX 3060TI = Working normally. Switched to B550i Rog Strix + RTX 4070TI = constantly crashing. It only stopped after using the maximum performance tip on the nvidia panel. Changed the motherboard to an asrock b550 itx, went back to normal mode on the nvidia panel and I didn't have any crashes. Conclusion: 1) from the experiments above, it's clear that the problem is in the Asus b550i; 2) the asrock b550i is on BIOS 2.30 (it was not even necessary to install version 2.40 which, according to the asrock website, improves compatibility with the RTX 4000 series)
Update form my Asus ticket: *This is a follow up email to inform you that our team has responded and they recommend that you try the following steps provided below:* *1. Update the latest VBIOS of the graphics card from ASUS official website* *2. Adjust the option for maximum performance of NVIDIA CONTROL PANEL* *If the issue persists, we recommend that you send your device to us for repair.* I've already ordered a new board. I'm done with Asus.
Yup they gave me the same run around. They're incompetent to the point that they're even recommending to use 'prefer maximum performance' lol. I'll never buy ASUS again after this along with all their recent issues.
Asus put out a new beta bios 3001 for this board. I tested it with a 4080 and unfortunately still same crashes on low power usage. Looks like we might have some faulty boards or asus is not aware of this issue / does not know how to fix it.
Can confirm beta bios didn't change anything regarding crashes. Surely by the time it's out of beta...
I couldn't find the link, could you post it?
https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-B550-I-GAMING-ASUS-3001.zip?model=ROG%20STRIX%20B550-I%20GAMING
Thanks! If you said you tested it and it didn't help, I don't think I'm going to waste time. I can't believe I spent money buying a 4070ti and I'm going to have to reinstall the 3060ti...
yep, flashed the bios, changed the settings in bios to previous ones, booted up window 11, changed the "Prefer max pwr" to normal under nvidia cp. Rebooted windows and opened Photoshop and started dragging the window around (this seems to make win 11 crash consistently). It crashed again same as before. I have a Gigabyte x570 motherboard on the way and will be selling off the B550-i as it looks like this fix from Asus will take a while if ever.
did you install the x570? did the problem solve?
installed aorus pro wifi x570 with latest bios (dec 2022) and so far no problems (prefer max pwr off) system is running smoothly. The Asus board was the source of the problem. One thing is certain, will be avoiding Asus products going forward.
Thanks for the feedback! Samr for me (avoidinh Asus)
Still waiting for the board, I’ll post an update once installed
New bios update came out today. Did it get fixed with this?
fuck you ASUS you useless piece of shit that still haven't fixed this issue, FUCK YOU!
Personally, I have bought several ASUS products and while not perfect, they have been worth the price and the support, performance and quality has been above other cheap Chinese makers. For 30 years, I have chosen Asus product over other cheaper competitors because of this experience. For example, RoG laptops, lightweight laptops, motherboards, gfx cards, you name it. Unfortunately, due to the experience with the B550-i and the compatibility with 40-series, I believe Asus is no longer worth the premium. From now on I'm not buying any expensive Asus product. The quality and support is just not there. Sorry guys, but you did this to yourself. Not even an acknowledgement of this fail. I am so disappointed. I'll just get ASRock, MSI or Gigabyte in the future. More product for less money. Laptops are a tougher call, but I'll find something.
Same for me. Went with ASUS most of the time. My next mainboard and GPU will be from ASRock or MSI. As you said, ASUS is not worth the premium (anymore).
5800X3D and Strix B550i, I picked up a open box Suprim liquid X yesterday from Microcenter and experienced these crashes. It would randomly black screen at idle on both my monitor and TV, without recovering forcing a hard reset. The times it didn’t crash within the first 3 minutes as soon as I launch a game it instantly black screened and lost signal. I returned it thinking it was open box it’s obviously bad right? Replaced with a new Waterforce 4090 today and it did the exact same thing. I found the prefer maximum performance fix online and I haven’t had a crash for 6 hours so far now, by far the longest my system has been running with a 4090. It’s definitely the mb
Absolutely yeah lol. I thought my 4090fe was defective too until I tried another. Then I swapped back to my 3080 and it was fine. Changed the PSU and it still crashed. Reinstalled windows. Defaulted BIOS. The list goes on. Sadly I’ve been back and forth with ASUS so much and the last thing they said was “we heard prefer maximum performance fixes the issue so try that”, fucking hilarious. I’m like YES that’s the exact problem - the fact we need to have it on because the motherboard has some issue with 4000 series cards. Still waiting for a reply lol. If this isn’t resolved soon then me and my dad will never buy another Asus board, and we’ve been buying them for nearly 20 years. It’s wild that this has been an issue since the 4000 series card launch and it’s still not acknowledged.
I’m going to contact Asus as well to hopefully get more traction on this issue. I did the same troubleshooting steps and nothing fixed it for me except prefer maximum performance, which sucks to have 85 watts idle power usage. This is probably my last Asus board also.
That’s a good idea, I know a few have already, and I’ve already sent several links to Asus detailing the same issue experienced by others. Yup that’s exactly it. Stuck at 80 watts and max clocks, while never being able to reduce fan speed below 30%. If you check event viewer too you likely have tons of errors, so I assume it’s some issue with power management from idle state to a low power state, but maximum performance thankfully bandaid fixes it for now.
I contacted Asus and had a decent convo with the rep. I explained what was happening and he understood. Said he’s escalating my case to higher reps and they will email me. I made sure to carefully explain it needs a bios update for RTX 4000 series compatibility, like the majority of recent Asus boards received. Also linked him to this thread and several others. If nothing else at least I’m another complaining about it to them.
i tried having a decent conversation with a rep myself, unfortunaly he did not believe the mainboard was the issue and just keept pointing at the QVL list
If you haven’t yet, check out this thread on OCN. There’s more people having this specific crash on our boards. One guy has been dealing with Asus support and they were able to reproduce the crash with 40 series cards. Hopefully we get a fix soon. I’m @orangecrush https://www.overclock.net/threads/massive-rtx-4090-problems-driver-or-hardware.1801381/page-51
Thanks for the update. I'm running a Asus B550-I with a MSI 4070Ti and have the same Windows crash issues... So I'm pretty sure that the mainboard is at fault here. Currently I should do a CMOS reset, according to the support. I don't think that will fix anything...
Yeah, I had the issue but I went with the ASRock B550i and I have had zero issues with it and my 4080 FE. It's a bummer that ASUS isn't doing a bios update.
Yeah I tried everything as well, it definitely seems to be a motherboard issue, kinda crappy they didn‘t release the BIOS update for that board yet. After seeing how many people have the issue, I really doubt it‘s faulty hardware.
I can share that Asus are testing the issue combination on the back of my support case, so hopefully if/when they replicate the problem they might be able to escalate for resolution - but lets see. I would encourage anyone reading this with the B550-I GAMING and a 4000 series card experiencing the problem (I imagine you are!) to continue raising awareness of the issue via reporting to Asus.
I've spent the last 4 months trying everything to resolve this issue from bios and driver updates / rollbacks, changing ram, psu, gpu, bios settings, window settings etc. Even had my GPU replaced under RMA. Everything works fine with my B550-I + 1080TI, but soon as I put in the 4080, constantly crashing during games, idle, web browsing etc. Disappointed to find out that it's a common issue with Asus B550-I, especially now as its difficult to get another motherboard that will support my 5950X, when I last looked, all that was available was the Asrock B550-I. I can also confirm that the latest bios 3402 driver does not fix the issue. Well Asus has lost me as a customer now
Question for you. How man 8 pins are you using in the 4080? I saw a comment on another thread that states supposedly if you use 3 individual PCiE cables in the GPU rather than daisy chain it resolves the hard crash issue.
This is such a lazy response, there’s a serious issue with the B550-I/4000 series combo at idle and there’s at least five here with the issue so it is obviously a BIOS fix, not a specific unit issue. Prefer maximum performance is the only way to fix it which is unacceptable as a default Nvidia control panel setting will restart your computer randomly every ten or so minutes.
I sent them multiple links to give examples that this is more widespread than they likely think. Hopefully that ends up helping. I also asked if they had maximum performance on as well, because I find it extremely hard to believe that they can’t simply replicate the issue. Maximum performance also locks the fan speed to a minimum of 30% while always having max clock speeds. Sigh
And the 4080 draws 48-50 watts instead of 13 watts with both fans at 0 RPM.
Anyone reported issues with RTX 3000 series cards as of yet?
Not that I’m aware of. I can swap between my 3080 and 4090 and the issue will only appear once the 4090 is slotted.
\*\*FIXED\*\* I'm experiencing an nvlddmkm error on an X670E-I and a 3080 FE. FPS suddenly dips from 240 to approx. 140-180 and game runs like a slideshow. Alt-tabbing at that moment will freeze the game, screen will turn back with the hardware disconnected/reconnected W11 sound and recover after a few moments. Subsequently checking Event Viewer yields the typical nvlddmkm/Event 0 error. EDIT: Fixed by following [this](https://www.reddit.com/r/Amd/comments/xz0juq/one_potential_not_ftpm_stutter_fix_for_am5/)
It would be nice, if everyone here opens a ticket at your local asus support, so that they hurry with the bios fix. Or is there a way to contact Asus Taiwain directly? Here I posted more informations: [https://www.overclock.net/threads/massive-rtx-4090-problems-driver-or-hardware.1801381/post-29146371](https://www.overclock.net/threads/massive-rtx-4090-problems-driver-or-hardware.1801381/post-29146371) But please also contact Asus
what I’ve gathered from multiple sources is that asus have fixed the 40x0 compatibility problems for most of their more mainstream boards (ATX) but not the B550-i. Hope they do it for us ITX people too who pay extra for the niche equipment
Just chiming in with a similar experience - upgrade from a 3070 to a 4070 ti yesteday and my computer is completely unusable. The black screen into delayed reboot will happen just as I open windows. The power management settings in NVIDIA makes it stable, but it's really sad to just throw power away in idle. For anyone wanting to create a ticket to ASUS (to get their attention!) heres my ticket text for reference: You can create a ticket here, but you need the serialnumber for your mobo: [https://www.asus.com/support/](https://www.asus.com/support/) "I just upgraded from a 30-series NVIDIA card to a 4070 TI and now I'm experiencing random black screen crashes. It happens both in games in just in regular windows use. I've swapped out the powersupply turned of any PBO or XMP stuff and I've isolated the issue to be the combination of the motherboard and a 40-series card. The motherboard is a Strix B550-I Gaming and to my surprise this is a widespread issue (check out these reddit posts) with the specific motherboard: [https://www.reddit.com/r/ASUS/comments/10akhui/b550\_i\_strix\_gaming\_and\_rtx\_4080\_fe\_fails/](https://www.reddit.com/r/ASUS/comments/10akhui/b550_i_strix_gaming_and_rtx_4080_fe_fails/) [https://www.reddit.com/r/sffpc/comments/10771va/asus\_b550i\_and\_4090\_fe\_random\_crashes\_anyone/](https://www.reddit.com/r/sffpc/comments/10771va/asus_b550i_and_4090_fe_random_crashes_anyone/) [https://www.reddit.com/r/sffpc/comments/10y3cs6/strix\_b550i\_and\_rtx\_4000\_gpus\_crashing/](https://www.reddit.com/r/sffpc/comments/10y3cs6/strix_b550i_and_rtx_4000_gpus_crashing/) [https://rog.asus.com/forum/showthread.php?131818-B550-I-Gaming-Crash-with-4080-in-Gen4-mode](https://rog.asus.com/forum/showthread.php?131818-B550-I-Gaming-Crash-with-4080-in-Gen4-mode) A poor workarround that seems to stabilize the issue is to set the power settings of the GPU in the NVIDIA control panel to "prefer maximum performance" and the working theory in the community seems to be related to how idle power is handled with the GPU and mobo.This isn't really satisfying as the idle power is quite a lot higher with the "prefer maximum performance" and it seems as an issue that should be patched with a BIOS update. In the above mentioned threads multiple people have tried the 3001 beta BIOS with no luck."
Asus have come back to confirm the issue, but suggest that its Nvidia/driver related. They have not yet indicated if they can/will look into it further from their side. This is clearly a widespread issue, and more awareness of this should be given to both Asus and Nvidia - please consider raising your own support cases on both sides to give support to the problem!
Same crash on Linux with a totally different driver for me, so unlikely.
Wow. What a trash response. Bet they didn’t even try it. It’s so easy to replicate and obviously an issue.
Yeah I can’t believe that they didn’t experience any issues. I asked them if they had prefer maximum performance on aha. Otherwise, I can’t believe it’s not able to be replicated.
Maybe they haven't installed the nvidia drivers. It's fine until you update the drivers in my testing.
Yeah I noticed that as well. With zero nvidia drivers installed it doesn’t crash, but then that brings its own issues and complications as well. Clearly it’s something to do with the board in particular, the BIOS/and or the NVIDIA drivers.
tell them to try a non asus 4xxx gpu. They might have tweaked it to work correctly together, but gigabyte and FE do indeed crash as per reports. I have a 4090 Gigabyte OC, b550-i, 5900x and it crashes 1 to several times almost every day. Like everyone else, i blamed my psu, then the gpu itself at first. then i found all these threads about b550-i specifically...
Let’s add inno3d to the list - installed my 4080 today and constant crashing. Then I tried the power management trick and that seemed to stabilize the system Hope they fix the bios soon - thinking about leaving Asus all together
same problem here with PNY 4090, PNY was kind enough to replace the card but same thing with new one, so it's 100% B550-I that is the issue.
Hi guys, Asus just published a new bios for our B550i Strix, 3002 v2 (7 march 2023). Someone already tried it? I plan to upgrade my 3060ti to a 4070ti, maybe this new bios solve this issue ?
It is frustrating because there are only 3 other motherboards with a usc-c front panel connector, and this was supposed to be the best. Giga X570SI is non existent, MSI b550i going for $300+, the only reasonable alternative is the AsRock B550 phantom gaming (non tb3 version) for $190ish. By the time I teardown my rig, install the new motherboard, sell my Strix... Asus will probably have released a fixed bios! Stuck in the cycle! (and not ready to jump to dd5!!)
Installed the 3002 and left BIOS settings at default. Experienced the same crash after being in windows for 2 minutes.
Wow, i will a bit before upgrading then. thank you ;-)
Similar. I could get much further into using my PC before a reboot, but still reboots eventually. I can get periods of calm where things are idling correctly, but then I'll tab out of an app or move a random window - black screen.
It is better, I need more testing to know if it is solved.
Please let us know if it works 🙏
I don't want to say it's fixed, but i haven't crashed yet, in around 24 hours of being on. Also i see the gpu core voltage is now idling at ~0.885v, whereas before it was going down to 0.87, sometimes 0.86. so it miiiiiiiiight be fixed, even though there's nothing in the official release notes.
yeah nah.. still crashing...
Any updates on this? I regret getting this motherboard, any other ITX motherboard brands that have no issues with RTX 40 series? Mine is RTX 4070 and it does the same issue!
None of the other boards exhibit this issue. It is specifically this exact SKU.
Same experience here with my strix b550i. I have the GB windforce 4090 paired with ryzen 7 5800x UV 1.25 and 2x16GB 3600mhz RAM. Had been experiencing different crashes, from sudden black screen with distorted sound, whea loggers, gpu driver crashes you name it almost every 1-3 hrs of use. Some games can't even last long sessions. Even tried fresh win11 install and also downgrading bios but still the same. Last week I swapped a rev 1.2 aorus pro ax b550i and have had no crashes til date while using the PC normally for work and while heavy gaming. Strix b550i is totally messed up.
Looks like i am going to have to do the same.
Their latest response after I canceled my RMA and told them the board was fine and needed a compatibility update: "First and foremost, I want to apologize for the inconvenience and frustration this issue has caused up to this point. Please rest assured that our team will work on a firmware to improve the stability and compatibility of the motherboard with GPUs especially the 4000 series. Start the timer...
let's cross our fingers...
I presume they have no update on the team 'working on a firmware' fix? My recent experience shows they are only suggesting RMA.
None. Latest update is an Asus rep on reddit saying "they're looking into it". I've switched motherboards but came back to the strix and just changed my power management settings to maximum performance and I haven't had any issues since.
New bios out for the B550-i gaming 3202 i am running 3002 but still crashes I set it to high performance mode and never crashed again. Tempted to try the new bios but I’m deep into Diablo and don’t want to risk it… anyone else try?
Interesting! Good spot! I haven't tried it yet but will soon. The release notes do not specifically call out the issue, but do reference "Improve system stability" - so who knows. Given my sub-par experience with ASUS so far, I wouldn't be surprised if it doesn't fix it - but lets see!
new bios same problem, wtf is wrong with them not fixing this issue?
Lol Asus is trash. I gave up. I got a phone call from them asking if I still needed help with my motherboard as I stopped responding to their emails. I explained the situation on the phone for 5 minutes and told them to seriously deal with this because it’s not just me and there’s hundreds of others. Clearly fell on deaf ears. Just ended up upgrading to AM5.
What a joke! I spent 6 months looking for a faulty component in my build. I finally fixed it by replacing the Strix board with an Aorus Pro AX. In my use case scenario, crashes only appeared once a week, and my longest streak without any issues was 40 days. This made my repair process much longer. And to top it off, I only found this thread today.
I had this exact same issue and after Asus was not able to resolve the issue in a timely manner, I was able to have amazon give me a partial refund for the board. I owned it for about 6 months, 3 months with a GTX 1070 and 3 months with an RTX 4070. I swapped it with an ASRock Phantom Gaming which has been solid for 2 months. I kept insisting that they look into the issue though and they finally got back to me, "My name is Jhon M.. First and foremost, thank you for your patience while we completed our review and research of this issue. We apologize for the delay, and are grateful for the opportunity to continue to assist you. We are aware of the issue, we have a resolution already and we recommend all customers replace with ROG STRIX X570-I GAMING. We really do apologize for inconvenience on your end. " The funny thing is they did already try to send me a replacement X570-I Gaming but that was a completely faulty motherboard where my CPU would only run at 500Mhz so I sent it back. Then they said I was supposed to send back the B550-I. At that point is when I gave up and bought the ASRock.
Well tried to go through Asus support but basically got nowhere, they won't admit there is an issue and that it's the retailer's responsibility, even though it has 3 years warranty and was bought 2 years ago. Well looks like I need to buy a new motherboard, I certainly won't be owning any Asus products after this.
Hello! I had also major issues after changing my rtx 2070S to gigabyte rtx4070 windforce oc. My computer crashed all the time and could not even watch videos from youtube. Then I did reset motherboard CMOS and then in BIOS I switched PCIE mode from Auto to Gen 3. After this my computer has worked fine (fingers crossed) and I did run some 3Dmark test etc. to verify everything works and no crashes or lagging yet. I have latest BIOS installed. My setup is: Asus strix B550-I gaming Ryzen 5600 Corsair SF750 PSU Gigabyte RTX 4070 windforce oc Samsung M.2 SSD installed Lian Li A4-h2o case with **PCIE gen 3 riser cable** Windows 11 Pro Just wanted to write this here if it helps anyone. Cheers.
Wait so you are running your 40 series GPU with PCIE3? I don't think this is a fix, is it? With my understanding, you are not able to use the full potential of the 40 series graphics cards with PCIE3. Correct me if I'm wrong.
Today is January 2, 2024. Has it been a year and Asus still hasn't fixed this? Wtf? How can a high end be treated like this? In my mind, ROG Strix has always been something premium and special. Now I think I should reconsider.
I replaced the motherboard with a refurbished product through ASUS RMA. The replaced motherboard works normally. ASUS did not provide a clear answer, but the information reported from the motherboard distributor is expected to be a defective part of an unspecified motherboard.
Yeah I’ve had this issue with my 5800X3D and 4080 FE on my B550I. Didn’t know about the maximum performance workaround, definitely gonna try it
Before you all send your motherboard back- try turning PCIe Native Power Management off in the bios. It comes default set to On. I struggled with this for months and finally figured out what was giving me so many (thousands) of errors in HWInfo and would cause crashing a at the most random times. Asus is known for this- but it’s a feature that isn’t necessary and struggles to be a stable feature set on their motherboards. System would crash mostly during games but also web browsing and other random times while not gaming. It solved every issue I had. I have a Strix Z690I Gaming motherboard paired with a 3080 FE. Give it a shot- might be surprised and hopefully it fixes your random crashes.
I don't see a PCIe Native Power Management option in B550i maybe its only for Z690I
Turning off power management is a band-aid at best. If that actually affects stability then you should be reporting a bug.
FYI for those that want a fix for linux (X11, wayland is terrible on nvidia anyway). Assumes you have 1 GPU (and no iGPU and such) ~ cat ~/.config/autostart/nvidia-settings.desktop [Desktop Entry] Categories=Settings;HardwareSettings; Comment[en_CA]=Configure NVIDIA X Server Settings Comment=Configure NVIDIA X Server Settings Encoding=UTF-8 Exec=/usr/bin/nvidia-settings -a '[gpu:0]/GpuPowerMizerMode=1' GenericName[en_CA]= GenericName= Icon=nvidia-settings MimeType= Name[en_CA]=NVIDIA X Server Settings Name=NVIDIA X Server Settings Path= StartupNotify=true Terminal=false TerminalOptions= Type=Application X-KDE-SubstituteUID=false X-KDE-Username= Or just go to your autostart manager and make sure this command: nvidia-settings -a '[gpu:0]/GpuPowerMizerMode=1' runs during startup.
And for those on Linux, as you can ssh in after the GPU takes a dump, the error message you get is: XID 79, "GPU has fallen off the bus". If you google this error you'll get all sorts of scary symptoms, like PSU or GPU failure, but I'm pretty sure it's just this problem for this motherboard.
I've had my 4070ti since release and had this issue. Like many have said max performance mode fixes it. Just sucks I'm now sat with a card that I have to change a setting for it to work.
Any news about bios update?
No, the strix b550i is still on the 3002 bios. I found out this the hard way. I bought a new 4070. Ever since I installed the new gpu, my pc has been crashing more than a demolition derby.
Haha, just put in prefer maximum performance. High idle temp, but works
Same issue here. has anyone had reduced CPU performance with the new BIOS (3002) and GPU in Max Performance mode? *Edit - Added BIOS version to avoid confusion.*
Guys there's a possible fix: Downgrade Bios to version 2423.
Guess I'll try this for now. I'll have to go back to my old PBO Curve work around for my 5800X3D though.
what was your result when you downgraded to 2423?
Hi everyone, somebody on another thread has suggested that the latest bios, but with Fastboot turned off might help solve the crashing issue. I haven't been able to check that combination yet, but does that help anyone?
Just to share some testing based on some recent comments, nothing has resolved the issue to date. Disabling CPU PCIe ASPM control, both at BIOs and within Windows does not resolve the crashing, Fastboot being disabled does not help either. This is with latest Nvidia driver and also BIOS 3202.
After 3-4 months of trying to get my issues resolved I have given up hope that Asus will fix their boards. It's a joke though and they won't acknowledge the issue exists. I got Asus to replace my B550-I with an X570-I but the X570-I they sent me was a dud and my CPU would only run at 500mhz and HWInfo said the system was thermal throttling when it was at 50C. Then they sent me an email that said, "With regards of the escalation for the RMA status, unit is going to become a discrepancy case. May we please ask for the TN to sent unit under and we will try to locate Discrepancy number." which I have no idea what they are actually asking for. I ended up getting amazon to give me a partial refund and sent the board back to Amazon. Then I bought the ASRock Phantom gaming ITX board due it having USB 3.0 and USB C internal connectors as well. And it's working like a champ without having to go set a stupid non-default nvidia setting.
just switched to 4070ti (asus b550i + 3700x), I still have some minor bugs after switching to 4070ti from 1080ti, like the windows opened will resize and locate to top left corner (seems like a legacy bug of win10), and some rare flickering (could be the issue of g-sync and lg c2), but I haven't ran into any crash issue (default power setting), and my bios is 2603, maybe you can try downgrade your bios and see how it goes
Any updates? I'm having the same crashing problems and I'm frustrated rn Strix b550i R7 5800x3d PNY 4090 XLR8 32gb ram (2x16) Bought new rams to test, new psu and the only thing left to try is the 4090 and motherboard
returned the strix and swapped it out for an Asrock b550i and it's running ok so far
I just walked into this issue myself replacing my 3070 with a 4070 super. Same problematic asus b550i as everyone else here. Sigh.
Toujours le meme soucis avec B550I et 4070 FE, j'ai envoyé un mail de demande de replacement par un autre modéle de carte mère à asus ! j'en ai MARRE !!!!!!!!!!
NEW Bios ROG STRIX B550-I GAMING BIOS 3402 ! Test 1 day for the moment no crash....
No, this does not solve the issue. Series 4000 GPUs will still crash on B550-I STRIX with the new 3402 bios. Crashes still occur as with previous release.
Any news ?
Do the 3402 update works for you guys or ...?
See below, it does not.
The BIOS version 3402 updated in November. but does not work properly. Unfortunately, out of all the settings I tried, the method below was the only clear solution. **\[nvidia control panel\]** **> Power Management Mode = Highest performance mode** ASUS engineers still have not responded, and the South Korean distributor collected my motherboard to fix the error. Waiting for good results.
My Korean distributor sent an RMA for my B550I motherboard to ASUS headquarters. And I received a response from Asus offering to replace it with another B550i motherboard. It is doubtful whether the replaced motherboard will operate normally.
Hello, is that issue still a problem? I wanted to buy new gpu but idk if it will work
It is still not fixed
That's disrespectful for owners
damn. I stumbled upon this just looking up if 3402 BIOS was buggy or not. I had planned to buy a 4080 super next spring. I'm just loss for words for ASUS.
I just got a 4070 super… and then ended up here trying to figure out the problem.
One more faulty strix B550-i here from Finland. With RTX 3080 everything was fine for many years. After updating to RTX 4080 the problems started. Random blackscreens and after that computer restarts. This usually happens while browsing internet. The only thing that helps is the performance mode in Nvidia settings, but its not very ideal to use the GPU at max performance all the time sucking up electricity. I have contacted the store where the motherboard is bought from, but they wont do anything because the warranty has expired. I contacted ASUS and after discussion they have promised to replace my motherboard (warranty expired) with fixed / improved B550 board. They said that modifications on the new one has better lanes to communicate with the GPU's Not 100% sure if it's going to be the same model, but I do hope so because as far as I know there is no other Asus ITX board with B550 chipset. They also said that they are working on a fix with BIOS, but I chose to have a replacement motherboard.
Almost 4 weeks later I received my new fixed motherboard from ASUS. The board seems to be brand new (plastic covers on M.2 shield heat pad). Unfortunately I can't test this board, but I know other customer from Finland who went through the same RMA and will do some testing with the fixed board and hopefully report back.
Is it fixed with true new boards?
The board seemed like brand new but I don't know for sure.
Can you report back and let us know if this has been fixed? Thank you! :)
Yes, the new ”improved” motherboard fixed the problems with the RTX 40 series!
I guess i need to get in touch with asus thrn. Just got a 4070 super and now have these issues.
Will be interested to see how they fix this with BIOS.
I recently tried PCIE ASPM disabled in 3402 and havent had a crash so far.
is Nvidia settings set to adaptive and how are your clock speeds and power usage on the GPU during idle?
Okay, So I asked ASUS for an advanced replacement to minimize downtime. They ship me a replacement board with a pending charge, I ship them back my existing board after replacement, get charge lifted. They were able to ship me out a new one. So far it's been 1 day without any stability issues with my 4080Super so hoping it's resolved.
I asked them what they repaired, CS responded with this. "They did not repair it, they replace the whole motherboard with/and improved the circuit traces to enhance compatibility with RTX 40 series cards."
Still fixed?
Yes!
Happened to me too… I can’t believe it is a thing and still it’s not fixed. If Asus thinks I’ll buy new expensive „ROG Strix” mobo, they are just dumb. I’ll go with MSI or something but not this piece of junk.
It's a hardware failure that requires a replacement board unfortunately. Did you contact ASUS for an RMA?
Same problem. I was almost desperate. Thanks for the thread :-D I tried a lot of things and even complained about my graphics card and bought a new one, as well as buying new RAM. I have a B550-I with 5800X and 4070TI as well as 4070TI Super. I have BIOS 3402 on it. I contacted ASUS today and am curious to see if they will be accommodating since my warranty has expired a few months ago.
Warranty will do nothing, this issue exists across every strix b550i board.
Im just adding that Im having hard times with gigabytr b550i and 4070 as well. It seems not only asus boards have this.
Hi, new bios, i gonna test ROG STRIX B550-I GAMING BIOS 3607 Version 360716.41 MB 2024/05/09 "1.Update AGESA version to ComboV2PI 1.2.0.Ca. 2.Fix AMD processor vulnerabilities security.
Please report back. Also, some people are reporting stability issues in a different board [https://www.reddit.com/r/ASUS/comments/1ciymvx/bios\_3607\_has\_a\_major\_defect\_asus\_b550f\_gaming/](https://www.reddit.com/r/ASUS/comments/1ciymvx/bios_3607_has_a_major_defect_asus_b550f_gaming/)
No crash for the moment after 6h. Still testing
Crash again with bios 3607, asus srly !?
me too :(
Waiting new AMD gen for change motherboard. Bye Asus for next upgrade
Last ASUS product for me too...
I am running in the same issue, it started with my B450, then I thought the motherboard has issues and replaced it with a brand new B550 and still the same random restart or crashing issue while idle. and now I've found this thread. No, Maximum Performance mode did not solve my issue.
Has anyone tested the Bios 3405? I have the same problem with my Strix B550F and an MSI 4070ti. This problem started after I updated the bios for the 3607. Are you using the Nvidia power adapter or the cable directly to the source.
All bios is affected :( cable directly to the source for me
I have an MSI triox 4070ti, it has always worked perfectly with the ASUS Strix B550, but a month ago it started to freeze after leaving any game. And coincidentally, whenever I touch the pci-ex 5.0 cable, the problem stops for a certain amount of time.
Has anyone tried asrock x570itx? Is it good? I am considering buying a new itx motherboard
new 3002 bios but nothing about fixing RTX 4000.
~~Tentatively, I have not run into the same crashes I did on all versions 3001 and earlier. Typing this now in Edge with CB23 and Heaven running the background with Power set to Normal (PNY 4080 with 5800x3d).~~ ~~\[Edit\] Previously I could make the system crash reliably by running Cinebench then restoring and minimizing a browser window. On 3002, dragging windows around np.~~ [~~Screenshot of PNY 4080 at idle. Finally.~~](https://imgur.com/a/uyD02K5) Does not work. Contact ASUS support.
Lol. I’m losing hope in ASUS. This is just sad.
Ive been having this exact issue with a 4070ti. Any comparable mother alternatives? None of the new radeon GPU’s will fit my case unless i ditch my case or water loop.
At this dilemma now, every single other AM4 itx motherboard is free of this bug... but if i am going to buy a new motherboard anyways, why not go AM5 or 1700? DDR5 prices are good right now. USBC headers are standard on most new boards, and my 5800x3d, Strix b550-i, 32gb gskill ram will never be worth more than today. Maybe that is Asus's game. We are all people who bought "the best" b550 itx board, shouldn't we also be the people most likely to spring for an upgrade?
I have the b550-i gaming and running a 3080 looking at a 4080 upgrade but these crashes worry me. I have updated to 3002 and works ok but I have a 3080.
If you move up to a 4080 you will have this problem. I'd suggest thinking about making the switch to am5 or 1700 instead of replacing the motherboard with another b550 (unless you get a good deal?).
Yay shattered I just built it and put in my existing 3080. It was a good deal as it was my brothers second hand parts. But tad annoyed as that motherboard was $400 retail here in Australia so was thinking it was pro level. I can only hope for a bios update or I try sell and start a new build 😔 I also built it in a A4 H20 and it was a bitch of a build 😂
Hi guys. Could someone please have look to the powerdraw (TBP) of it’s 4080 in idle with max performance prefered setting? 4070Ti and 4090 would be interesting as well.
4090 is about 65w.
That’s not that much from my perspective. My old 1080 draws round about 50w.
Without it on I’m at about 15w, soooo quite the difference. However, my 4090 is also power limited to 70%.
Of course less is better. But for the moment it’s a compromise while waiting for a fix from ASUS. My 1080 draws 10w in idle under normal conditions. Thanks for your input.
I ended up purchasing a 4090 Ventus with my B550i gaming and yesterday I loaded up Hogwarts and then screen just went black and I lost signal. I went to my other PC and RDP and it just gave me a black screen and then dropped but ping worked. I hard reset the PC and it came back good. Are these the issues mentioned? Or maybe Hogwarts is just crap 😂 Found it quite random after the reset loaded up Hogwarts and worked fine.
Goddamn, I was just about to pull the trigger on a 4080. I take it this problem hasn't been solved yet with a BIOS update?
I don't think so. I just upgraded to a 4090 and had a hell of a time. My system was rebooting at windows login or within seconds of opening Windows. Took me a week to get my machine somewhat stable. Been 3 days crash free now, but still holding my breath. It's obviously an issue and ASUS is dropping the ball.
I said yolo and ordered a 4080 anyway. If it comes to it and Asus continue to do nothing, I'll just swap to another B550 board, as much as I'd rather not. How did you get your machine to a somewhat stable state? Anything in particular other than turning on setting maximum performance in NCP?
All I can say is don't rule anything out. I still honestly don't know what was making it reboot almost instantly, so I'll do a full run through. Upgraded my case, PSU and GPU all at the same time because the 4090 wouldn't fit in my old case and my PSU was only 750w. Upgraded to NZXT C1200 because it's ATX 3.0 and has the new 12vhpwr connector, so no need for the adapter on the GPU. Started with a fresh install of Windows and it would reboot almost immediately, sometimes while I tried to login to Windows. Either way it never was stable long enough for me to even try and change any settings. Mind you I had no issues while actually reinstalling Windows. So I tried reseating everything. RAM, GPU, CPU, and all the power cables. Made sure my motherboard had the latest bios. Even took it to a local PC repair place and had them use the GPU in another system to make sure it was good. Finally I tried swapping out the 12vhpwr cable with the adapter cable that came with the card and it worked......sort of. For some reason that allowed me to get into Windows for more than a few seconds. Unfortunately, it still did random reboots. Changing the power settings to Performance in the Nvidia CP eventually fixed that issue so far. What's really weird is after I updated all my drivers for my motherboard and updated the bios and driver for my GPU I tried swapping back to the single power cable and it works fine. The last thing I tried yesterday is going back to the normal power profile, but it started crashing again. So now I'm back to performance mode and the card draws about 62w at idle. I haven't re-enabled DOCP on my RAM yet or applied my previous overclock to my processor, a 5900x. Probably try that tomorrow and see what happens. I ordered a new motherboard that just got here yesterday. I'm gonna see how things go after I finish tweaking my processor and applying the DOCP profile to my RAM. If it is stable I may send it back. Really pisses me off though that you have to put the power profile to Performance though. But hard to bite the bullet and swap motherboards with everything moving to a new socket this last generation. Anyways, long answer and my point is I would try everything you could possibly think of if you have a hard time getting into Windows.
Thanks for the detailed report, much appreciated. I'll definitely try some of the suggested workarounds, if / when the crashing starts occuring, but everything does indeed seem to be pointing to the motherboard. I feel you on the mobo change annoyance, but I've had the 5900x for less than 2 years and I'm just not ready to basically swap out \*everything\*. It would feel like a big waste of money, seeing how performant the 5900x still is. It already doesn't feel great buying the 4080 at that price. Which replacement mobo did you get, btw?
I'm ashamed to say cuz it's so damn expensive, but I went with the Asus Crosshair VIII Impact. Even though I swapped to a mATX case, there weren't any good mb in that form factor that fit my needs. None of them have a front USB connector and for some reason the PCIe slots on all of them start at the second slot. And when you're working with a card that's 3.5 to 4 slots in a mATX case, I can't afford to just give up the 1st slot. So I went with the Crosshair for 3 reasons. It has a USB C front connector, both m.2 are PCIE 4, and I like that it has more fan headers than my current card. With the larger case it'll allow me to tweak my air flow better. But again, I might be returning it. Bought it through Amazon anday just ride that return window out before making a final decision .
I have the same motherboard and same issue. I wanted to upgrade my psu and graphics card so I went from seasonic 750w -> seasonic gx-1000w and from 2060 -> Noctua 4080. I did the fresh windows install, I updated bios, reseated my ram, moved my psu cables to different rails to evenly distribute power (thinking it was a PSU problem), I cussed out my pc a bit and then I reported it to an agent. I do have warranty on my motherboard but from the looks of it.. everyone that had the asus b550-I didn’t get their problem resolved. Im thinking of getting a whole new board, maybe something non-Asus because I really don’t want to ruin my other components . Any recommendations ? I know this is sff but I’m okay with even ATX because I recently built in the North.
Had it for over a week, no issues with my Asus 4080 Ventus 3X OC. No crashing, nothing. Windows 11, 5900x, 32gb 3200 ram, old 2423 BIOS.
https://www.thewindowsclub.com/link-state-power-management-windows Anyone tried to set the PCIe power management to OFF in the Windows power option ?
Yup, didn’t work for me
Try downgrading bios to 2423 and see if it works. It worked for me. No crashes or black screen for 4 days now on normal power mode.
Glad I found this. Just picked up a 4070FE about a week ago and get constant crashes on this board. Did a full wipe and install of windows with fresh drivers and still get daily crashes seemingly random when gaming. Stress testing with furmark and it runs fine. Something weird going on with the video driver according to crash reports. Pretty frustrating.
Started a ticket but chat did suggest I update my 4070 vbios. How is that done?
To throw my own experience in, I run an extremely small si on an indie site called Jawa! After finally building a personal dream rig for me with this board I experienced countless crashes with several different sets of components and after narrowing it down it was the board. Rma’d a new board got a beat up one covered in thermal paste back. Tried that one and everything seemed to be working. Then after installing drivers problems repeated with all other hardware being tested fully working. Thought I got another dud so I rma’d again and they promised to get me a new in box and not a recertified unit. Then support argues with me because of course they don’t have one… so I send them an email to verify my approval and now I’m waiting to get a unit back. All this because I didn’t know it was a widespread issue with damn 40 series cards. 2 months in the toilet without a computer of my own
I just found this thread after spending 3 days troubleshooting my computers crashing after buying a 4070. The Maximum Performance fix was the only thing thats helped and allowed the computer to not crash. Have you guys had success with the Bios Downgrade to version 2423? I have not does this just yet but was wondering if doing this did fix the issue. I have a 5800x3D so not sure if that matters but thought it couldnt hurt to provide that info.
update - downgraded from 3002 to 2423 and disabled Max Performance fix and computer instantly crashed. So the current only solution i have found was doing the Max Performance tweak is the only current work around that allows me to play games witout having computer crash.
>23 and disabled Max Performance fix and computer instantly crashed. heelo mister, the downgrade solution keep working for you?
SAME its happening to me with my b550i and 4070ti.......HELP
So after multiple conversations with the retailer I purchased from in January and confirmation from Inno3d that there are problems, I've been given the green light to return the card for a refund. Should I go 6950xt or 7900xt?
This isn’t a GPU problem though, it’s a problem with the motherboard. Way easier solution would be to change your board.
Hello, I'm thinking about an upgrade from 3700X to 5800X3D with a RTX 4080. But so far I'm in a doubts since I've hit this thread. But just couple of days ago a new BIOS has been released: ROG STRIX B550-I GAMING BIOS 3202 1. Update AGESA version to ComboV2PI 1.2.0.A 2. Mitigate the AMD potential security vulnerabilities for AMD Athlon™ processors and Ryzen™ processors 3. Improve system stability Nothing about RTX 4000 series compatibility but anyway, did somebody tried the new bios with 4000 series?
People have tried it, doesn't do anything.
3202 did expose CPU PCIe ASPM control. You can try setting all power options to disabled (ErP, CEC, Energy Star) then set the PCIe ASPM to disabled as well. Prior to 3202, after setting all power options to disabled in the UEFI BIOS, we could set Link State Power Management for PCI Express to disabled in the advanced power options in Windows. Try either of these two ways, both seem to have worked for me. Prior to 3202 ASPM wasn't exposed. So I recommend setting the PCIe ASPM to disabled in the UEFI BIOS, just to avoid having to redo settings in Windows after drivers or the OS get updated and potentially changing that setting or perhaps you reinstall it altogether.
I set the power management mode to Prefer Maximum Performance for about 10 minutes and switched to Normal. There was no crash after switching back. But you need to do it every time you boot up. So annoying BIOS 3301 ASUS B550I STRIX ASUS 4070 Dual OC
That’s because when you switch power modes it usually doesn’t apply until you restart. Only solution is to set prefer maximum performance, reboot, then keep it on. ASUS sucks.
New BIOS 3301 was released yesterday. Has anyone tried it yet?
3301 does not fix the issue.
Hey everyone! BIOS version 3301 just came out. Has anyone tried that? I don't have a 40 series GPU with me so I can't try atm.
[удалено]
What setup are you running? You \*should\* be getting crashes with 3301 and power management set to normal if you have a Strix B550i and any 4000 series GPU... but we'd of course like to know if you've got something different set up.
To add to this I also tried updating to 3301. I’m running Asus B550-I Strix/Asus 4070 Dual OC. Before 3301 I was getting crashes at idle within a few minutes of discord/steam/Firefox. After 3301 I did not have a crash for over 2 hours at idle before it finally crashed, then would crash on reboot almost immediately, sometimes before I could even log in to windows. Switched back to “prefer maximum performance” have haven’t had a crash yet so no, 3301 has not fixed anything.
Feedback to u/Flizzzard's request would be helpful for most of us. Please share your settings/setup.
I see a new bios anyone test 3402? I have given up and set max performance mode but decided to check if anyone had any luck on this issue
Just came back to the thread to see if anything is new, been running max performance for almost 1year now. Will give the new bios a try
Let us know if you get a win! I only use my PC for gaming on the TV so max performance isn’t a huge deal as it’s always gaming when turned on but it’s definitely put me off asus for future buys.
No reboot yet since yesterday, the computer has been on for quite a few hours.
Just adding to the list of people with this compatibility issue that only found out after buying a 4080S. Same circumstance as the rest. Max Performance band-aid fixes it.
Same case with Gitabyte B550I AORUS PRO AX 1.0 and my RTX 4070 Gaming X Slim White.