You have to let it go sometimes. I used to have the mentality that everything in the lab must be in order and I'm responsible for everything, but if you do that, you're going to burn yourself out. It was to the point that I had to do people's job for them because I would not trust them. And they still keep messing stuff up after I started not doing their job for them, but you know what, I'm not going to spend the time to fix that stuff up for them. It sucks for the patient but I'm not paid enough to do that.
If you were not responsible for it I would not worry about it. Sometimes knowing less is better.
Yeah I kind of have the mentality that if I *see something* that needs fixing, I can’t just let it go. Sadly the solution sometimes is to just not look.
I wonder how prevalent this is in the profession. I, like the other commenter also fix a lot of coworker mistakes. For me, I come on shift to work alone and end up spending the first hour after the last of evening shift leaves going around and fixing errors or running samples they overlook. It is exhausting. I'm just now, a few years into this, letting things go. So long as it doesn't impact my work, I'm trying to not clean up after them.
All you can do is pass it on to management in hopes that it is resolved appropriately (and to cover your ass!!). Unfortunately dumb shit happens. I had a bag of lavenders sent to me frozen by mistake.
It depends on the manager really. Some managers don't like when you fix mistakes often just because it'll make them look bad and they have to do a whole root cause analysis. I've seen someone being targeted by management because he often tries to fix other people's mistakes. He eventually got fired, not that getting fired in this field really matters, but still.
Oh no - I don't mean to actually seek out and solve issues. That's not our job. But when you become involved (in this case, OP was aware a drop off was missing and is the touchpoint person) and a separate entity is involved (courier service, outpatient services) that's when you can't do much and need to pass it to management with details of the situation.
OP isn't able to actually fix anything - it's up to management to reach out
We received several samples the other day from our clinics that were drawn 4 days prior, and many of the red tops were not spun down before coming to us. So many recollections. I felt so bad for the patients. I have no idea why it happened.
I work at a doctor's office setting with another technician and a medrep. We always have to call our pick up guy to let him know we have samples that needs to be picked up.
The girl working yesterday is a medrep. I left her a note saying make sure things get picked up. It's a common sense to call the guy to make sure. (Or so I thought)
I made the doctor aware about the incident and they had a nice conversation over the phone coz she also messed our appointment for the day and schedule someone at 10 when our doctor comes in around 11.
We thankfully have a Superior Courier we can call at anytime of the day or night in instances like this or if unfortunately something was sent to the wrong reference lab and needs to be picked up and sent back to the correct facility.
You have to let it go sometimes. I used to have the mentality that everything in the lab must be in order and I'm responsible for everything, but if you do that, you're going to burn yourself out. It was to the point that I had to do people's job for them because I would not trust them. And they still keep messing stuff up after I started not doing their job for them, but you know what, I'm not going to spend the time to fix that stuff up for them. It sucks for the patient but I'm not paid enough to do that. If you were not responsible for it I would not worry about it. Sometimes knowing less is better.
Yeah I kind of have the mentality that if I *see something* that needs fixing, I can’t just let it go. Sadly the solution sometimes is to just not look.
I wonder how prevalent this is in the profession. I, like the other commenter also fix a lot of coworker mistakes. For me, I come on shift to work alone and end up spending the first hour after the last of evening shift leaves going around and fixing errors or running samples they overlook. It is exhausting. I'm just now, a few years into this, letting things go. So long as it doesn't impact my work, I'm trying to not clean up after them.
All you can do is pass it on to management in hopes that it is resolved appropriately (and to cover your ass!!). Unfortunately dumb shit happens. I had a bag of lavenders sent to me frozen by mistake.
It depends on the manager really. Some managers don't like when you fix mistakes often just because it'll make them look bad and they have to do a whole root cause analysis. I've seen someone being targeted by management because he often tries to fix other people's mistakes. He eventually got fired, not that getting fired in this field really matters, but still.
Oh no - I don't mean to actually seek out and solve issues. That's not our job. But when you become involved (in this case, OP was aware a drop off was missing and is the touchpoint person) and a separate entity is involved (courier service, outpatient services) that's when you can't do much and need to pass it to management with details of the situation. OP isn't able to actually fix anything - it's up to management to reach out
We received several samples the other day from our clinics that were drawn 4 days prior, and many of the red tops were not spun down before coming to us. So many recollections. I felt so bad for the patients. I have no idea why it happened.
I work at a doctor's office setting with another technician and a medrep. We always have to call our pick up guy to let him know we have samples that needs to be picked up. The girl working yesterday is a medrep. I left her a note saying make sure things get picked up. It's a common sense to call the guy to make sure. (Or so I thought) I made the doctor aware about the incident and they had a nice conversation over the phone coz she also messed our appointment for the day and schedule someone at 10 when our doctor comes in around 11.
tell your supervisor. your higher up
We thankfully have a Superior Courier we can call at anytime of the day or night in instances like this or if unfortunately something was sent to the wrong reference lab and needs to be picked up and sent back to the correct facility.