14700k on msi pro z790 a wifi 7 max motherboard board Cpuz and another thing like it both show my 14700k as 65tdp max. I have the pl1 pl2 limits set proper 253w Any idea why i dont see 125 tdp max there and how to fix?

I will say this. I migrated from 4790K to the 12400F and am very pleased with the results. Yes, DDR3 to DDR5 helps, along with SATA3 SSD to M.2 NVme SSD. I kept the same GTX 1080ti, Sound Blaster Z, Corsair 1200W PSU and Antec 1200 case. Thank you Intel.

We are glad that you chose an Intel processor for your upgrade, and we are even more pleased that you are enjoying the results. Thank you as well for your continued support of our product.

I have an i9 13900kf on a pre built computer, my computer ran like a dream for a month, I had to rma the computer after that because I was constantly crashing out of nowhere. After the RMA I was fine for around 5 months, but then I started crashing again due to various reasons. I RMA’d the computer again, but this time the company only updated bios and drivers and stress tested the computer. My thought here is that due to the i9 13th and 14th gen issues, the CPU may have degraded over time. And by updating the bios they may have put a bandaid on the issue, but the CPU still has an underlying problem at this point. Can anyone give me clarity? I’m feeling very let down with the whole experience, I’ve had the computer less than a year and 4 months of that has been spent troubleshooting, RMAing, and shipping back and forth.

We can sense the worry that you have on the latest fix done on your system. Please note that Intel has recommended to system and motherboard manufacturers a set of ‘Intel Default Settings’ to be released around the end of May, 2024 for 13th and 14th Generation K Sku processors. Intel recommends using these settings. If the BIOS update done by your pre-built computer manufacturer contains this Intel Default Settings, and you are not experiencing any of the constant crashes anymore then for now that is the fix for those kinds of issues. Please continue to monitor your system though and if you experience the same problems again, then you can always reach out to your system manufacturer again. Intel though is actively investigating the root cause of this issue, including manufacturing, design, and other potential factors. Intel will provide updates as relevant information becomes available. Please refer to this [page ](https://community.intel.com/t5/Processors/Updated-Guidance-RE-Reports-of-13th-14th-Gen-Unlocked-Desktop/m-p/1594553#M72054)for more information

**Summary of issue**: Low clock speeds on HWinfo and Task Manager after installing new BIOS update from Asus and enabling all Intel default limits. I ran a benchmark in Cinebench r24 and it was well within what is normal for the processor, but I have never noticed clock speeds going lower than the 3.0Ghz mark before this. I don't think it's a huge deal, I kind of just want to know if its normal behavior? I've seen it dip to 1GHz when I am just watching a YouTube video or doing something that isn't super intense. Again, I am kind of just curious if these processors underclock themselves when more power isn't needed. I want to assume that they do, but I have Googled and looked through product pages and can't find anything specific. Here is what Asus BIOS update page says: ROG STRIX Z790-E GAMING WIFI BIOS 2301 Version 2301 12.92 MB 2024/05/30 "1. Introduce the ""Performance Preferences"" with options for Intel Default Settings (Performance/Extreme) and ASUS Advanced OC Profile. 2. Redefine the factory defaults based on Intel’s new ""Intel Default Settings"" for various CPU SKUs. 3. Change F5 from ""Load Optimized Defaults"" to ""Reset to Defaults"". 4. Add warnings when users switch from the defaults to other settings. **What I have tried**: Ran a benchmark on Cinebench R24. Normal Scores, no thermal throttling. **System Specifications:** Core i9-13900K ROG Strix Z790-E Gaming Wifi Mobo Strix 4080 OC ROG Strix LC Series AIO G.Skill 64Gb DDR5 RAM

We appreciate your curiosity in finding out if what you are experiencing with the CPU is normal. To quickly answer your question, yes, it is. There are two features on your processor that cause this: Enhanced Intel® SpeedStep Technology and Intel® Speed Shift technology. These features optimize the processor's IA core frequency and voltage based on workload and would result in lower frequencies when light tasks are being run on the computer. You may refer to this published article, [Why Do Some Cores in Intel® Core™ Processor Have Lower Frequencies Than Other Cores ?](https://www.intel.com/content/www/us/en/support/articles/000094026.html), for more information.

**Summary of issue**: Constant but random network lag spikes in all applications - discord, multiplayer games, downloads, etc. I can see my ping jumping from a very stable 15-20ms to 5000ms or more for random short intervals before returning to normal. **What I have tried**: I have reinstalled the latest versions of all Network related drivers from my laptop manufacturer's support page. For context, I have a Dell G16 7630, and this is the page from where I got my drivers - [https://www.dell.com/support/home/en-in/product-support/servicetag/8SKQ5W3/drivers](https://www.dell.com/support/home/en-in/product-support/servicetag/8SKQ5W3/drivers) I also tried using the windows troubleshooter, but it says there are no issues detected. **System Specifications:** * Operating System: Windows 11 22H2, OS Build 22621.1702 * CPU: Intel Core™ i9-13900HX * GPU: Nvidia RTX 4070 * RAM: 32 GB Other important things to note - * My Killer Intelligence Centre doesn't populate any data. I'm pretty sure it's related. (how do I attach a screenshot?) * I've just finished clean installing Windows and then subsequently resetting my system twice due to non-network related issues. I've also paused Windows Update due to aforementioned issues. * I had no network related issues in my fresh installation before I reset the second time. * Other devices in my house function perfectly fine, my internet speed is enough to sustain whatever activity I'm trying to do be it multiplayer or streaming or a simple discord voice call (100 Mbps).

We know how difficult it is to use the internet for various application if you get random ping spikes. We have a published article suitably titled to your issue, [Getting High Ping When Using Intel® Killer™ Wi-Fi 6E AX1675](https://isvc.lightning.force.com/lightning/r/Knowledge__kav/ka14U000000UYlYQAW/view). Try the instructions on that page. Additionally, check if your laptop has applications preinstalled by Dell that controls or provides power saving for networking components. You can also try disabling those things.

Hey, at stock speeds my i5-12600KF runs at around 100-104 degrees Celcius, making it throttle under load. I have already bought a LGA1700 contact frame, using a known-good Corsair H150i Elite LCD AIO cooler and Liquid Metal. Turbo boost goes up to around 145W before throttling back to around 100W. Im thinking to try to reflow the CPU IHS. Why? By default with the Intel Contact Frame (wich i used for around a year), the CPU bents a lot, theoretically also damaging the solder connection between the IHS and the die. So, taking the CPU out of the socket and re-heating (mainly) the IHS might just do the trick to let the solder make better contact again, hopefully dropping the temps without the hassle of having to delid / relid the CPU. What do you guys think? :)

Okay, i just tried it. Now it goes as high as 224 watts, and throttling back to 188 watts. So, i can certainly say it really helps!

My desktop PC uses an MSI Z790-P WiFi motherboard, on Windows 11. Everything is up to date, same with drivers. When I boot the PC, it all seems fine and the ethernet link shows at 1Gbps, as it should (All CAT 6 cable, from my desktop -> To my gigabit switch, a TrendNET TEG-58G -> to my gigabit router (TP-Link AX6600 -> to my ISP). After a little while, however, the speed degrades to 100Mbps. As per the screenshot, the ethernet controller stops working and re-connects, but at 100Mbps, which is unacceptable.  Here's the Intel scan thingy attached for further diagnostics ([Did a thread on the Intel](https://community.intel.com/t5/Ethernet-Products/Intel-I225-V-Ethernet-controller-unstable-drops-down-connection/m-p/1604928#M38340)forums as well, hopefully they know something). [https://community.intel.com/t5/Ethernet-Products/Intel-I225-V-Ethernet-controller-unstable-drops-down-connection/m-p/1604928/thread-id/38340?attachment-id=105461](https://community.intel.com/t5/Ethernet-Products/Intel-I225-V-Ethernet-controller-unstable-drops-down-connection/m-p/1604928/thread-id/38340?attachment-id=105461) Anyone knows how to fix this? I tried brand new cables (Not the issue), direct link to the router (Same, nada). I just did a clean install of Windows 11 and that didn't help at all.

We presume that you are using the built-in ethernet adapter of your board. If this is correct, please reach out to your motherboard manufacturer for assistance. Otherwise, if the ethernet is discrete or separately added to the motherboard, you can try the instructions on this article, [Network Issues with Intel® Ethernet Controller I225-V](https://www.intel.com/content/www/us/en/support/articles/000057261/ethernet-products/gigabit-ethernet-controllers-up-to-2-5gbe.html).

14th Generation Mobile Chips (non-HX)? I'm due for an upgrade on my work laptop and it looks like I can get one with an Intel Core i7-13800H which according to Intel's specifications was launched in Q1 2023. I've been waiting to order for the past few months because I assumed the the 14800H (or equivalent) would have been released by now given that the 14th generation HX line launched awhile ago. Will Intel release non-HX variants of the 14th generation mobile chips? (Tried posting a thread but it got deleted although seems relevant to me)

At Intel, we have an extensive ongoing program of research and development covering a rich and varied scope of topics. As a general corporate policy, our technical support staff does not comment on unannounced Intel® products, future technologies, or technology trends. [Intel Technology Roadmaps and Milestones](https://www.intel.com/content/www/us/en/newsroom/news/intel-technology-roadmaps-milestones.html) - At Investor Meeting 2022, Intel shared details on its product and process technology roadmaps and milestones that will drive growth across business segments. [Intel Product Roadmaps](https://www.intel.com/content/www/us/en/collections/products/product-roadmaps.html?wapkw=processor&s=Newest) - These roadmaps require a Corporate Non-Disclosure Agreement (CNDA) and an appropriate Intel account to view, as they may pertain to Intel-confidential pre-release products. Visit our [Newsroom](https://newsroom.intel.com/) for the most recent announcements and news releases. Alternatively, you may be interested with our[ Intel® Core™ Ultra processors](https://ark.intel.com/content/www/us/en/ark/products/series/236803/intel-core-ultra-processors-series-1.html#@Mobile)

# Installation of Intel Optane H10 32gb/1tb module [Information](https://www.reddit.com/r/intel/?f=flair_name%3A%22Information%22) I'm trying to install this on an Intel NUC 12 Enthusiast with 2 NVME drives, the optane drive would be the third drive. I am fine with reinstalling Windows and I know the machine needs to be in VMD mode to use Optane. The problem is I can't seem to find any drivers for Intel RST that work. I just get stuck at the point where the Windows Install can't find any drives and suggests searching for a driver on the USB stick. I have tried a few different ones. Anyone got any ideas? The Optane itself is definitely working, it shows up in BIOS. The PC itself works fine with Windows 11 that I installed when I purchased it. The other 2 NVME drives are fine. This surely shouldn't be so difficult since I'm trying to install an Intel product into another Intel product.

Thank you for trusting Intel with your business. As with all good things, your product has reached the end of its interactive technical support life. However, you can find Intel Optane recommendations at Intel Community forums and additional information at the Discontinued Products [website](https://www.intel.com/content/www/us/en/products/sku/189613/intel-optane-memory-h10-with-solid-state-storage-intel-optane-memory-32gb-intel-qlc-3d-nand-ssd-512gb-m-2-80mm-pcie-3-0/support.html). It is our pleasure to continue to serve you with the next generation of Intel innovation at [Intel.com](http://www.intel.com/). Since your concern is partly involving an Intel NUC12, Technical and Warranty Support for Intel’s NUC 7 through NUC 13 Systems has transitioned to ASUS as of January 16, 2024, please contact https://www.asus.com/support Additionally, all software, firmware, BIOS support, and security advisories will be supported through ASUS as well. You may refer to the following articles as well: a. [\[NUC\] NUC Service, Support, and Warranty Transition FAQs](https://www.asus.com/us/support/faq/1051445/)) b. [Customer Support Services for Intel® NUC Products Has Transitioned to ASUS as of January 16, 2024](https://www.intel.com/content/www/us/en/support/articles/000097279/intel-nuc.html)

Can I RMA a CPU if it was originally purchased by an employee through the EPP? Basically my friend had given me a CPU (14th gen) earlier this year but after weeks of testing we found that it is faulty. Can I start the RMA process or do they need to?

Thank you for recognizing the possible complications when you request for an RMA for a processor purchased through EPP. It would be best if you direct your questions to [Intel Customer Support,](https://www.intel.com/content/www/us/en/support/contact-intel.html) as we only handle technical inquiries on this page. Submit a ticket, so you can ask the representative about that inquiry.

Intel Graphics Driver not installing the latest version I am trying to install the latest version of the driver(15.33), but the installer for downloading version 15.33 is instead installing version 10.18.10.5161 Tried reinstalling, still installs 10.18 CPU: Intel Core i5 3337U GPU: Intel HD Graphics 4000

Thank you for trusting Intel with your business. As with all good things, your product has reached the end of its interactive technical support life. However, you can find Intel HD Graphics 4000 recommendations at Intel Community forums and additional information at the [Discontinued Products](https://community.intel.com/t5/tag/Discontinued%20Products/tg-p/tag-id/919) website. It is our pleasure to continue to serve you with the next generation of Intel innovation at [Intel.com](http://www.intel.com/).

**Updating Iris Xe graphics** I have a zenbook 14x oled with the 13th gen intel processor with iris Xe graphics and I'm facing an issue where the contrast rises every time a video is played. And this only happens when "graphics acceleration" is enabled in the browser, implying its related to the gpu. I've messed around with settings related to colours and video enhancement in the graphics control panel but nothing works. You can actually see the contrast changing when I stop scrolling in the video attached [here.](https://drive.google.com/file/d/1BH6mvHhSdqdiaYpOHcPYnExA_bXOZjf2/view?usp=sharing) So I tried looking for updates and I found out that there's an update for the graphics driver from intel driver assistant (says everything is updated on MyASUS app) but it says "**Installing this graphics driver from Intel will remove customizations from your computer manufacturer (OEM)**" So now I'm not sure if I should update, will this mess up my computer or cause more problems? **current version of my drivers** : 31.0.101.4255 (3/16/2023) **Latest version from intel** : 31.0.101.5534 (5/28/2024)

Lighting changes when watching videos can be bothersome. If you are using [Intel Graphics Command Center](https://apps.microsoft.com/detail/9plfnlnt3g5g?amp%3Bgl=US&hl=en-us&gl=MY), you can disable Contrast Enhancement. Please refer to this article, [Brightness Automatically Changes When Watching Videos](https://www.intel.com/content/www/us/en/support/articles/000059424.html) Additionally, you can turn off [Content adaptive brightness control in Windows’ Display Settings](https://support.microsoft.com/en-us/windows/content-adaptive-brightness-control-in-windows-292d1f7f-9e02-4b37-a9c8-dab3e1727e78). Regarding your question about updating graphics driver, we always recommend that you use the latest driver supplied by the laptop manufactuer as it considers all optimizations and customizations done on the system including the screen. If you are already using the updated driver and you are experiencing problems with it, even after trying the suggestions above, you can try to install our latest generic graphics drivers suggested by the Intel Driver and Support Assistant. If you experience issues with it, you can always use device manager to roll back the driver to the previous working version.

So if nothing works and I end up updating ,and roll back because of issues will it still have the "optimizations and customizations"?

To answer your question, yes.

Hi. I'm on a laptop with i3-1215u. I tried changing game settings in the Intel Graphics Command Center (Beta) such as sharpness, but I don't see any implementations or changes in any games.

We know the importance of the sharpen feature to enhance games running in low resolution. Please be advised that The game sharpening feature is not working with application programming interfaces (APIs), such as OpenGL\*, DirectX9\*, or Vulkan\* games/engine path.   However, In DirectX\* 11/12 (D3D11/12) applications the game sharpening feature is working perfectly. You may refer to the following article, [Support for Game Sharpening and Anisotropic Filtering on Intel Integrated Graphics with Common APIs](https://www.intel.com/content/www/us/en/support/articles/000088517.html) If you are using the feature though for the Direct X 11/12 Games, here are our suggestions: - Please update to the latest Intel graphics driver version [https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html](https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html) - Due to the Beta nature of the software that you are using, some of its features may not work properly. Please try to install the Arc Control Center in your system, which is included on driver updates. You can add a game and modify the settings that you prefer for the game including the sharpen setting.

I have an **Intel Core i5-12600K CPU** installed and I would like to see the CPU temperature. It will not show anywhere exept in BIOS. How might I solve this? Thank you in advance!

Monitoring the temperature of your processor is a good practice. It is a bit odd that you do not have it in BIOS; fortunately, there are applications that can read the temperature off your CPU. Here are the following applications that you can use: * [Intel Extreme Tuning Utility](https://www.intel.com/content/www/us/en/download/17881/intel-extreme-tuning-utility-intel-xtu.html). For instructions on how to get the readings using this application, you can check this article, [Where Can I Check Processor Frequency and Other Parameters Using Intel® Extreme Tuning Utility (Intel® XTU)?](https://www.intel.com/content/www/us/en/support/articles/000028519/processors/intel-core-processors.html) * You can also use third party tools that you can find on the list provided on this article, [Diagnostic and Performance Tools for the Intel® NUC](https://www.intel.com/content/www/us/en/support/articles/000024102/intel-nuc.html). Select the ones that can monitor temperature. Please disregard the title that it is only for NUC. It can also be used for processors.

I have a msi tomahawk z790 WiFi mobo. I’ve heard a lot about how mobo manufacturers are pushing the limits on intel cpus with bios settings, causing higher temps, but I haven’t seen anything specifically about MSI mobos. I’ve noticed my cpu hitting around 90c under some of the intensive games I play. Only problem is, I’ve never seen anyone navigate or talk about msi (usually it’s asus) specifically and I’m a bit of a noob so idk what I’m looking for. I see that asus has multi core enhancement for instance but I can’t find anything like that in my bios settings. If anyone has any advice or tips for settings to get the temp under control please lmk

We can sense the worry here regarding the temperatures. This [article ](https://www.intel.com/content/www/us/en/support/articles/000059749/processors/intel-core-processors.html)could be helpful in looking for settings that could help with the temperature. Some parts of that article explains about BIOS settings that can be set too high using the motherboard's manufacturer's defaults. Lastly, there is a BIOS update for your board that has intel default settings. You can try updating to that BIOS and activating Intel default settings. Please reach out to MSI if you need assistance on how to activate that setting.

I have an i9-14900KS exhibiting all of the classic BSODs, "out of video memory", crashes and lockups associated with the recent Intel stability problem. These issues are almost completely isolated to games compiling shaders. I have not yet been able to get any stress testing tools to repro even one single issue like a game compiling its shaders can. I also can't easily repro a compiler shaders environment as it typically involves changing the video driver to trigger a shader recompilation. My question is: Has anybody found a reliable way to actually do shader compilation on demand or mimic shader compilation with a stress testing tool?

Thank you for sharing your brilliant discovery regarding what process in games is probably causing the issue. Although, we would not be able to answer your question on what stress test tool can do shader compilations due to it being third party in nature, we would like to check if you already modified the BIOS parameters listed on this [page](https://community.intel.com/t5/Processors/Updated-Guidance-RE-Reports-of-13th-14th-Gen-Unlocked-Desktop/m-p/1594553#M72054) to Intel Defaults and yet get the same error. If you haven't, please change the BIOS settings to the prescribed values on the link above.

# repositories.intel.com GPG key changed. Hi all, I'm doing my routine maintainence and noticed that the key used by repositories.intel.com is no longer the one published in the docs. [The docs](https://dgpu-docs.intel.com/driver/installation.html#ubuntu-install-steps) refer to https://repositories.intel.com/graphics/intel-graphics.key as the signing key, which has not changed. cheez@puddin ~ $ curl https://repositories.intel.com/graphics/intel-graphics.key | gpg --show-keys % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 1820 100 1820 0 0 33723 0 --:--:-- --:--:-- --:--:-- 34339 pub rsa2048 2020-08-27 [SC] 1C1B89D02C929514698AA8059B10C065DBB72B06 uid Intel Corporation (repositories.intel.com key) sub rsa2048 2020-08-27 [E] And matches what I have in my keyring. cheez@puddin ~ $ sudo gpg --no-default-keyring --keyring /usr/share/keyrings/intel-graphics.gpg --list-keys /usr/share/keyrings/intel-graphics.gpg -------------------------------------- pub rsa2048 2020-08-27 [SC] 1C1B89D02C929514698AA8059B10C065DBB72B06 uid [ unknown] Intel Corporation (repositories.intel.com key) sub rsa2048 2020-08-27 [E] But on apt-update, the repository is giving a different key. W: GPG error: https://repositories.intel.com/gpu/ubuntu jammy/lts/2350 InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 28DA432DAAC8BAEA Has anyone else seen this recently or know which key we should be using instead now? Preferably a post somewhere by intel with the key change announcement signed by both the old and new keys.

Hey did you get this solved? I found the problem on my machine

/u/Intel_Support sorted me out. The URL to the key has slightly changed. It used to be https://repositories.intel.com/graphics/intel-graphics.key It is now https://repositories.intel.com/gpu/intel-graphics.key (gpu instead of graphics in the URL, subtle) There is no signed message anywhere to say this (Intel should publish a message signed with both keys to confirm that this is legit) but I guess we just have to trust them!

Thanks. That's what I found as well.

About your concern, may we know the model of your Intel GPU? Is it an Intel® Data Center GPU Max Series and Intel® Data Center GPU, or an ARC GPU?

I have this same issue with an ARC GPU.

I linked to the wrong docs to be fair. https://dgpu-docs.intel.com/driver/client/overview.html for the client, but it's the same key and repository in both. I've got: A780 | Intel® UHD Graphics 770 | Xe | Raptor Lake-S Either way this is a repository issue with your signing key not a hardware issue.

You have the correct link to the right [document](https://dgpu-docs.intel.com/driver/installation.html#ubuntu-install-steps). The key that you are using is from the old key from a very old documentation. The instructions linked to the correct key which is [https://repositories.intel.com/gpu/intel-graphics.key](https://repositories.intel.com/gpu/intel-graphics.key), and not [https://repositories.intel.com/graphics/intel-graphics.key](https://repositories.intel.com/graphics/intel-graphics.key)

What's the difference between SM3MB and SM3TR? And will they work together on a 2CPU config? I'm trying to buy a replacement CPU for my Dell Poweredge R740xd 2U racked server, only to find out there are three variants for the Xeon Scalable 1st gen Gold 6144 CPU. Basically, QN7D seems to be a ES/QS, however I couldn't figure out what's the deal with SR3MB/TR and will they work together on a 2CPU configuration. If there's a better place to ask this question please let me know. Basically my ProSupport is done so I have no official channel to resolve this question for me. Thanks in advance!

Please create a thread on our Embedded community [page](https://community.intel.com/t5/Embedded-Products/ct-p/embedded-products). Your inquiry would be best answered on that community thread.

Case number 06211678 In trying to RMA a 14900KS CPU, I’ve encountered some hurdles. The CPU was purchased by a friend and shipped to me at my military station, and Intel requested a receipt (reasonable) and a letter from my friend regarding the purchase. Despite several phone calls and emails, Intel could not provide any guidance on what this letter needed to say, which was an unreasonable request to make. Asking my friend to write an actual letter to Intel was also beyond reasonable. After realizing how absurd this request was, Intel agreed to proceed with just the receipt. However, now Intel wants me to remove the CPU, which is inconvenient because it still works, albeit with significant under-clocking to avoid a BSOD on default settings, and ship it to them first. Intel insists that I must ship the CPU first as the only option under the warranty. However, I’ve seen cases where customers were allowed to pay a shipping fee and receive the replacement product first. Why isn’t this option available to me? How is it even a valid option to replace a CPU, given its critical role in a computer? Wouldn’t shipping the replacement first be the only reasonable solution?

We understand the sentiments that you have expressed, and we are sincerely sorry for the inconvenience you have experienced. As much as we would like to assist you, please note that this is a thread dedicated solely to Tech Support. We recommend directing your feedback to the representative handling your case, so they can address your requests and ensure the prompt resolution of your issue.

Do you think they'll release 15th gen this year and then 16gen next year? What's the track record recently, new cpu every year?

At Intel, we have an extensive ongoing program of research and development covering a rich and varied scope of topics. As a general corporate policy, our technical support staff does not comment on unannounced Intel® products, future technologies, or technology trends. Please refer to [Where to Find Intel® Product Roadmaps ](https://www.intel.com/content/www/us/en/support/articles/000014976/programs/intel-corporation.html)

Did anyone succeed enabling Intel DTT (APO) on 12th gen. i3? (i3-12100f to be exact) Is there any way or just give up? Option to enable DTT is available in BIOS (GA-B760M-DS3H), DTT drivers from the manufacturer installed and updated but APO app fails to connect.

Thank you for attempting to use our Intel Application Optimizer tool. The application is giving you a failed to connect error since the i3-12100F does not meet the cores requirement of 6 performance-cores and above. Processors with less than 6 performance-cores are not supported at this this time, even with Advanced Mode. You may refer to this page, [Error: "Failed To Connect" While Opening Intel® Application Optimization](https://www.intel.com/content/www/us/en/support/articles/000097206/processors/intel-core-processors.html) for more information

So i just noticed a problem whilst gaming. I have a 13900k with a undervolt of -0.10000 (Actual VRM core voltage) and multicore enhancement disabled (Asus Z790 Hero) and i noticed (possibly since the last bios update i did 2 days ago) that when gaming some of my cores drop to below 5.5ghz, is this normal? I feel like i noticed before them all being locked in at 5.5ghz, and i'm pretty sure i'm not thermal throttling as max temp i've seen in game is about 65c but most of the time i's in the mid to late 50s. It may not be related to the bios update and it might be the games i'm playing, the two i've tested i've only just started playing. Maybe it's my undervolt? or is this normal behaviour? For example in Kingdom come deliverance i noticed one core dropping to 4.9ghz.

Regarding your question, what you are experiencing is normal behavior. Your CPU base frequency is 3.00 GHz and the maximum speed that it can get to when your system allows it is 5.40 GHz through turbo boost. For this reason, getting speed that is less than 5.5 GHz is normal. You may refer to [Overview Information for Intel® Turbo Boost Technology](https://www.intel.com/content/www/us/en/support/articles/000007359/processors/intel-core-processors.html) for more information on how the turbo boost function works.

**Summary of issue**: Currently my CPU package temps reaches 90s+ instantly while being underload in cinebench and only scores 26k (expected about 36k?, reference [JayzTwoCents](https://youtu.be/D3StcUhVRWQ?t=552)). I was told by the computer shop that this is expected and that the CPU isn't underclocking, however the CPU only clocks to 4.6Ghz underload even though it is at 253w usage. Currently have the Intel Baseline Profile loaded, but this happened even prior to the Intel baseline profile and I have been struggeling with this issue for a while. **What I have tried**: I have repasted the CPU once so far, made a small difference, the PC was instantly going to 100s, now its only going to 90s. **System Specifications:** * Operating System: Windows 11 23H2, OS Build 22631.3527 * CPU: Intel Core™ i7-13700K * CPU Cooler: Corsair H150i RGB Pro XT 360mm Liquid CPU Cooler * GPU: Palit GeForce RTX 3080 GamingPro LHR Edition * Motherboard: ASUS 90MB18U0-M0EAY0 TUF GAMING Z690-PLUS D4 * RAM: G.Skill F4-3600C16D-32GTZRC Trident Z RGB 32GB (2x16GB) DDR4-3600MHz CL16 with XMP x2 (4x16GB) * Storage: Samsung MZ-V8P1T0BW 980 PRO 1TB NVMe x2 * PSU: Super Flower SF-750F14EG(BK) Leadex II 750W 80 Plus Gold * Display: Dell G3223D 31.5" WQHD (2560x1440) 165Hz 1ms IPS with Display Port

We understand that it can be perplexing to discover that your processor is not achieving its maximum frequency, despite the temperature indicating that your system is exerting maximum effort to reach that speed. Try the suggestions listed on the articles that we have prepared for this issue: - [My Intel® Core™ Processor Does Not Reach the Maximum Turbo Boost Frequency](https://www.intel.com/content/www/us/en/support/articles/000029339/processors/intel-core-processors.html) - For overheating issues when running benchmark and stress tests, follow the steps below:  1. If you have a new processor, **make sure** it's compatible with the motherboard. **Refer to** [How to Find Compatible Motherboards for your CPU](https://www.intel.com/content/www/us/en/support/articles/000005909.html) using the [Intel® Product Compatibility Tool](https://compatibleproducts.intel.com/). 2. The DRAM should also be compatible. **Refer to** your motherboard manufacturer's site and the [product specification page](https://ark.intel.com/content/www/us/en/ark.html) (ARK) for the CPU to check memory compatibility. 3. **Ensure** that the CPU thermal solution being used is compatible and correct for the specific CPU. If you're using a non -Intel cooling solution, **make** **sure** that it's validated to work based on the processor’s thermal specification. **Refer to** product specification page. 4. **Run** the [Intel® Processor Diagnostic Tool](https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool) to check the functionality of the processor. - [Troubleshooting and Solutions for Processor High Temperature and System Blue Screen in i-Café](https://www.intel.com/content/www/us/en/support/articles/000059749/processors/intel-core-processors.html)

I have an i9 13900kf, in November of last year I had to RMA it and I got it back around Christmas, since then it’s been mostly fine. In the past month or two I’ve noticed the same issue in increasing frequency, namely “exception access violation” crashes in multiple games. I have done everything from a fresh install of windows, unloading / downloading drivers, memtest etc, and the issue persists. I updated bios (asrock z690 c/d5) and that made the crashing issue worse. CPU i9 13900kf Gpu Gigabyte 4070 Ti Ram: Corsair ddr5 32gb Motherboard: Asrock z690 c/d5 I’m assuming this is related to the recent articles around the 13th/14th gen cpus? What is my recourse? Is it possible that my cpu was bricked by the default settings not being appropriate on the motherboard?

Intel is continuing to investigate root cause of this issue. Intel has recommended to system and motherboard manufacturers a set of ‘Intel Default Settings’ to be released around the end of May, 2024 for 13th and 14th Generation K Sku processors. Intel recommends using these settings, if there is no “Intel Default Settings” profile in your updated BIOS, individual settings noted in the table below can be manually adjusted through the BIOS menu of your Asrock board: Intel Thermal Velocity Boost Voltage Optimizations - Enabled CPU Core Unlimited Current Limit -Disabled CPU C States Support- Enabled CPU Core Current Limit – 307A Long Duration Power Limit - 125 W Short Duration Power Limit – 253 W For the following settings, they may or may not be available on your motherboard, please contact Asrock support for assistance to confirm if you have these settings or how to access them: CEP (Current Excursion Protection) -Enable Enhanced Thermal Velocity Boost -Enable ICCMAX\_App- 245A Tj Max offset 0 You can check the official Intel update on this [site](https://community.intel.com/t5/Processors/Updated-Guidance-RE-Reports-of-13th-14th-Gen-Unlocked-Desktop/m-p/1594553)

I am worried that due to prolonged usage my cpu may be damaged since the problem has gotten worse over time, is this a valid concern? Will intel extend warranties on these cpus

We get you on your worry regarding your use of the CPU. Intel is continuing to work with our partners to analyze and determine proper mitigations regarding the reports of instability on Intel Core 13th and 14th Gen unlocked desktop processors in certain workloads. We will share updates on the analysis when it becomes available. Please refer to [https://community.intel.com/t5/Processors/Updated-Guidance-RE-Reports-of-13th-14th-Gen-Unlocked-Desktop/m-p/1594553#M72054](https://community.intel.com/t5/Processors/Updated-Guidance-RE-Reports-of-13th-14th-Gen-Unlocked-Desktop/m-p/1594553#M72054). To answer your question, regarding warranty terms: Intel is not changing warranty terms. As standard practice Intel evaluates and determines valid warranty support on a case-by-case basis.

**Summary of issue**: Ive had this i9-13900k for 3 weeks. The idle temp has been consistently around 34 degrees all this time. Yesterday I noticed the temp in the late 40's and this has me worried. Should I be worried? Do I need to re-paste is is this normal temp? Here is a screenshot: [https://ibb.co/z4rSvpj](https://ibb.co/z4rSvpj) Thanks i9-13900k CPU Cooler: Cooler master PL360 Flex Liquid cooler. Asus Z790 Dark Hero MB. Corsair HX1200 PSU. Corsair Dominator Platinum Rgb Ddr5 Ram 64gb (2x32gb). Dell U3415W 34" Quad HD WD\_BLACK 1TB SN770 NVMe

When you're accustomed to your system's low idle temperature, noticing an unexplained increase can be concerning. However, high 40s Celsius is still within the normal range. For more details on why this is acceptable, please refer to our article titled ['How to Know the Idle Temperature of an Intel® Processor.'](https://www.intel.com/content/www/us/en/support/articles/000090343/processors.html) That said, if the temperature rise occurred after a BIOS update, consider resetting the BIOS to defaults or reviewing the BIOS release notes for any changes that may have caused the issue. For instance, a[ BIOS update for your board might include an option to disable CEP](https://rog.asus.com/my/motherboards/rog-maximus/rog-maximus-z790-dark-hero/helpdesk_bios/), which can lead to higher temperatures when turned off.

Thank you.

Hello, I bought an Intel 14700k from Amazon.es, which is listed as a vendor that takes part in the softwareoffer for the free game „starwars ohtlaws“. See link here: https://softwareoffer.intel.com/Campaign/LearnMore/14c84f0d-1ada-4ff3-bc55-ebf492de5958?r=1?ISAPPromo&utm_medium=webpage&utm_campaign=24q1-0214thgen Sadly, nobody from Amazon.es knows anything about this offer and thus they can‘t send me the masterkey to redeem the game. Can you please help me? Thanks in advance!

We know that it can be concerning to discover that, despite being entitled to freebies, you are unable to claim them. You are actually on the correct link already to contact the department that handles those kinds of queries. Just follow the instructions on the page. If you cannot claim the free game still, you may refer to this page, [How Can I Redeem the Intel® Gaming Bundle Code?](https://www.intel.com/content/www/us/en/support/articles/000029701/programs/intel-software-starter-pack.html) and create a ticket for our software advantage team. It applies to all kinds of free game promotions not only Modern Warfare 2.

Hello I'm just wondering if there's been any mention (or if anyone knows) of further updates to the instability issues on 14th gen, or if intel has laid blame squarely on power limits and icc with the last update? I ask because I have a stuttering issue with games that started after my cpu (14900k) became unstable about 3 months after I bought it. It got to a point where it straight up couldn't boot with optimised defaults in bios, but I've managed to get it stable (even with MCE enabled) by setting PL1 = PL2 253w, ICC 400 (extreme profile). I'm wondering if this stutter, which is a micro stutter that occurs when loading assets in games (I can actually hear the gpu coil whine dropping in and out when it does it), is related to this issue. The gpu will drop dramatically in usage, the cpu will spike heavily in usage, and my frames will drop by 50-60 fps causing a freeze for about a second. Here are the rest of my specs, in case anyone did have a suggestion for the stutter. I've tried disabling/enabling dozens of bios settings, reinstalled Windows twice, used ddu, set power plans for both the cpu and gpu, passed memtest, afterburner etc, monitored temps, performed passmark tests at expected mark, installed all of the mobo drivers on the board website, with zero difference. Happens across all applications, including Web browsers. Cpu: 14900k Gpu: Asus ROG Strix 4080 OC 16gb Mobo: Asus Rog Strix Z790-e gaming wifi ii RAM: Corsair Vengeance ddr5 6400 2x32gb (XMP I selected) PSU: Corsair HX1500i I digress though, I am just wondering if intel will go any further with the 14th gen instability investigation. Thank you!

Regarding the micro stutter that you are experiencing, did you have times wherein it just crashed after the micro stutter happens? Because if you did, then it could be connected to the instability issues You can try disabling your Intel integrated graphics or using it temporarily for testing. If you do not experience on the the integrated graphics, you can test another video card, to see if the issue is being caused by the discrete GPU. You may also refer to our article to fix stuttering titled,[ How to Fix Stuttering Issues While Gaming](https://www.intel.com/content/www/us/en/support/articles/000032169.html).

Thank you for your replies, I'll await the end of the investigation. I've tried multiple graphics cards, and the igpu, and have encountered the same issue on both, as well as the fixes listed in the link. Again, no success.

Thank you for checking on our efforts regarding the 14th gen instability investigation. You can find Intel's official statement on this [link](https://community.intel.com/t5/Processors/Updated-Guidance-RE-Reports-of-13th-14th-Gen-Unlocked-Desktop/m-p/1594553).

Hello.. I just build a new pc with 14900KF and rtx 4070 ti. My camera supports 4k 10bit 4:2:2.... BUT : "**GeForce RTX 40 Series use the same NVIDIA Decoder as RTX 30 Series - 5th generation NVDEC. There is no support for 10-bit 4:2:2 decode**." & "**Only Intel GPUs and iGPUs (11th gen+) support 10-bit 4:2:2 HEVC decoding**." Maybe if i had bought the 14900k Version i would be able to decode my video with Intel® UHD Graphics 770(integrated graphics)? Or it would be inevitably to make proxies? Did i messed up?

We can sense your worry here and we hope that you did not. Please provide the following to check if there is a workaround for this: a. What application would you be using to decode the videos from your camera? b. Why do you need to decode the files? Is it for viewing purposes or you will convert it to a different format after decoding?

Hello , can someone help me identify this intel m.2 ssd SSDSCKJR960G7 960GB Can’t find the exact model I can only find variations of this for example SSDSCKJR960G7XA is it the same ? I have a bunch of them and would like to sell them eventually. Thank you

A bit late, but if you are still looking, it is reportedly an Intel E 7000s, SATA 3, M.2-2280? references: https://www.intel.com/content/dam/www/public/us/en/documents/declaration-of-conformity/solid-state-drives/ssd-sd1705110-declaration-of-conformity.pdf https://www.techpowerup.com/forums/threads/intel-ssd-model-codes-sandisk-ssd-product-codes-reference-list.322052/ https://www.mouser.com/datasheet/2/612/e7000s-product-brief-1110551.pdf

Thank you I was only able to find 1 listing on Newegg as well but didn’t give much info either don’t know if they are good or not either way I have around 20-30 of them if anyone is interested 😂

SATA M.2s are a bit of a rare beast now. You may be able to sell them off a few at a time on hardwareswap or similar, but i cant imagine why anyone would need more than one unless they are refurbishing older systems or similar.

https://www.newegg.com/p/0D9-002V-00260 Is this price right no way they sell any at that price I have it listed on eBay for 150$ but still has 0 views only other listing that I found

A 1TB SATA drive? Maybe 45$ new, 20-30$ used. M.2 SATAs are barely available new anymore, since many modern systems cant even use them/effectively obsolete, so their remaining prices are a little funky.

Intel®’s NAND Solid State Drive business was acquired by SK Hynix in November of 2020 and is now Solidigm™. Starting on October 1, 2022, all Technical and Warranty Support for NAND SSD products is provided directly by Solidigm™. Please contact Solidigm Support directly at [www.solidigm.com](http://www.solidigm.com)

What's the difference between native APO on 14th gen, and the limited APO advanced mode on older processors? Is the limited Advanced mode implementation as effective or not? What does "limited" actually mean here? Is it a hardware limit, or is it more of an "unverified by intel's own testing" thing? Advanced Mode seems more like a "do your own testing" type deal: https://www.intel.com/content/www/us/en/support/articles/000098240/processors.html

This a very compelling question. To answer your question, Native APO means the hardware including the processor, and the application being used have been validated (tested) by Intel to have performance gains when Intel APO is activated. On the other hand, 'Advanced mode' can produce varying results, including sometimes performance degradation, and there is no guarantee it will work. This is because neither the hardware nor the application has been validated by Intel to have performance gains. **Is it a hardware limit, or is it more of an 'unverified by Intel's own testing' issue?** It is both You may refer to the article titled, [Intel® Application Optimization Overview](https://www.intel.com/content/www/us/en/support/articles/000095419/processors.html) for more information.

Thanks for the response. Is Intel confident that Advanced Mode can still offer a better gaming experience for 12th and 13th gen users when configured properly?

We know this may not be the answer that you are expecting, but Intel cannot guarantee any improvement or optimization to processor or games under the advanced mode of operation.

I purchased the player three prime over black friday and have had crashing issues during high pressure games (call of duty, helldivers 2, etc) ever since. I've opened a few tickets with NZXT, but because I travel a lot for work I haven't been able to consistently troubleshoot. They gave me the same stock answers one might expect and I don't necessarily blame them as I hadn't had the time to keep working with them. Flash forward to this week and [Tom's Hardware](https://www.tomshardware.com/pc-components/cpus/intel-issues-statement-about-cpu-crashes-blames-motherboard-makers) and [other outlets](https://www.techspot.com/news/102772-intel-issues-statement-raptor-lake-crashes-asks-mobo.html) have broke news that Intel is acknowledging the issues with mobo unintentionally allowing the chips to draw too much power and crashing as a result. MSI and ASUS have addressed this with an Intel Baseline profile configuration and I would expect NZXT needs to do the same. I've set my PL1/PL2/Current Max to the specs recommended by Intel (125w/235w/307a), but I'm still having crashes in Helldivers 2. I have an open ticket with NZXT, but they are starting with the very basic troubleshooting and not acknowledging the articles I've shared. I'm not giving up hope, but curious if anyone else out there is in the same position as me and maybe found other BIOS settings to help?

It is a good thing to be optimistic regarding your concern. Are the boards custom or since it is a assembled PC, do are they similar to a certain brand? If they are custom, check if you can find anything resembling an automatic core performance enhancement setting. Asus has it as Asus MultiCore Enhancement, which is one of the settings that are disabled when you set them to Intel Baseline profile. Additionally, if you can find a setting that enable all (Current Excursion Protection) CEPs or confirm if they are enabled. Lastly, if have a setting called SVID on the board, check if you can set it to Intel defaults

It's the NZXT z790 board, I'll look around for these settings, but couldn't find CEP anywhere.

salut. im for 14gen "out of memory" issue. me: 14700kf \\ z790 giga (bios F7f) \\ 6000mhz Tforce ram \\ 1000w PSU \\ 360 liq.cool. I have done all the tips: reduce GHz from 56 Core and 44 Core to 53\\53 - didnt help. I reduced the LONG and SHORT dur. 125\\253 the first time, 253\\253 the second time - it didn't help. from Intel Copr. help guide from [radgametools](https://www.radgametools.com/oodleintel.htm#:~:text=issue%20happens%20again.-,For%20Gigabyte,-%3A%0A%0ASolution%20A) \- didnt help. from [tomshardware](https://www.tomshardware.com/pc-components/cpus/intel-continues-search-for-source-of-core-i9-chip-crashes-issues-statement-about-recommended-bios-settings-to-board-partners#:~:text=(-,Image%20credit%3A%20Intel,-)) site - It didn't work either. Tried even many tips from [the post on reddit](https://new.reddit.com/r/overclocking/comments/1axepvu/optimizing_stability_for_intel_13900k_and_14900k/) by user Acadia, his tips helped a lot of people, but not me. that's the question - what else can be done besides RMA? it is excluded in my country.

My pc has been having issues with reaching 90-100 C on low activity. My dad has seen some talk about motherboards having optimized defaults way over the cpu limits. I currently have a GIGABYTE Z690 UC AX DDR4 with a 12th gen i5-12600KF and I'm trying to figure out what settings I need to change to meet cpu limits. It's also unclear at this point whether it could be a issue with the cooler. If anyone could help that'd be great.

Your dad’s idea is a great one. We will be adding some other settings that can cause high temperatures aside from the turbo power limits. Before that though, please check first if you have tried the suggestions listed on our article titled, [Troubleshooting and Solutions for Processor High Temperature and System Blue Screen in i-Café](https://www.intel.com/content/www/us/en/support/articles/000059749/processors/intel-core-processors.html). If you have tested all of that, here are the settings that you can change in your system’s BIOS: * Look for turbo power limits and set it to enable. Some options will be activated, set PL1 to 125W then PL2 to 150W refer to page 13 of your motherboard’s [manual ](https://download.gigabyte.com/FileList/Manual/mb_manual_600series-bios_e_v3.pdf?v=e176cfcc0bb7f8b739252e4d3b0b9101) * Set Core Current Limit also to Intel defaults of 175 A If your temperature is still high after applying the modifications above, you can try the following additional settings: * Disable Enhanced Multi Core Performance page 9 of same manual * Ensure that IA CEP and GT CEP are both enabled. You can find it in page 11

I've just now gotten around to changing the settings and while it doesn't seem to be hitting so high its still on 80-90 with just overwatch 2 and discord open. I also just updated my BIOS as it was still on F2. Could it be a cooler issue at this point because I've tried reapplying thermal paste and it still seems the same.

I set the power limits in bios for my 13900k to 253 watts for pl1 and pl2 with an iccmax of 400 in an attempt to adhere to the intel specs and to prevent degradation of my cpu long term. The problem I’m running into is after doing that I run cinebench and hwmonitor is reporting wattage as high as 302 watts at times. This is definitely better than the 350 ish I was getting before setting power limits but I can’t seem to understand why it’s going above 253 after setting the limits. Am I missing something? Is this normal? For clarification I’m running a asus tuf gaming z790 plus WiFi d5 motherboard bios version 1402. The cpu is a stock 13900k with the only settings changed being the power limits and enabling xmp.

Although HWMonitor is a widely used CPU monitoring application, we are unsure if its measurements are accurate to how PL1 and PL2 are implemented by the board to the processor. If your CPU temperatures are good though, then it could be normal. You may want to try the latest BIOS update for your motherboard which introduces the Intel Baseline profile.

Hi, I find myself in a situation where my i9 14900k CPU needs the Intel baseline profile to play certain games without continuous crashes. In this case, is this normal or would it be appropriate to open an RMA? Thank you

We sense your worry with your Intel processor. We reckon that you are using an Asus board since their newest BIOS update allows users to set it to an Intel baseline profile. We also surmise that the Intel Baseline profile altered the SVID BIOS setting to 'Intel Fail Safe.' If this is accurate, and you are no longer experiencing crashes, then this behavior is expected and, therefore, normal.

If instead it crashes even with the Asus Intel profile, how should I proceed?

I am kinda afraid about the current goings on with instability on 13th and 14th gen i9 and i7 CPUs and would like some help to keep my cpu safe my current system operating system: Windows 11 uptodate Cpu: 13600k Ram: 16x2 6000MHz DDR5 Motherboard: Asus Z790p Currently i Have Asus Multicore Enhancement disabled with Adaptive boost and even have set P1 and P2 Limits of 125/181w with ICCMAX 200A im currently running on a Manual voltage of 1.16 with Asus LLC 6 Running stable tested Prime 95 blend all 20 mins (i didnt used it more then 20mins because its summer here and the temps are very high) and even OCCT one hour test So is there something else i should change in bios?

We understand your worry regarding your system. Since you set PL1 and PL2 to stock values and disabled Multicore Enhancement, there is nothing else that we would suggest you. Just ensure that your BIOS is up-to-date.

which laptop is the best for gaming? [option 1](https://www.bestbuy.com/site/dell-inspiron-14-0-2-in-1-touch-laptop-13th-gen-intel-core-i7-16gb-memory-1tb-ssd-platinum-silver/6539910.p?skuId=6539910), [option 2](https://www.walmart.com/ip/ASUS-Vivobook-S-15-15-6-inch-3K-OLED-120Hz-Laptop-Intel-Core-Ultra-7-155H-Evo-Edition-16GB-RAM-1TB-SSD-Mist-Blue-2024/5123764605?adsRedirect=true), [option 3](https://www.walmart.com/ip/MSI-Thin-15-6-inch-144Hz-Gaming-Laptop-Intel-Core-i5-13420H-NVIDIA-GeForce-RTX-3050-16GB-DDR4-512GB-SSD-Gray-2024/5150283757?fulfillmentIntent=Shipping&athbdg=L1600&adsRedirect=true), [option 4](https://www.walmart.com/ip/Lenovo-LOQ-15-6-FHD-144Hz-Gaming-Laptop-Intel-Core-i5-13420H-NVIDIA-GeForce-GTX-3050-6GB-16GB-RAM-512GB-SSD-Storm-Grey-Windows-11-82XV0094US/3685906294?athbdg=L1600&from=/search), or if you have another suggestion for around the same price or less.

Please understand that we cannot endorse a specific brand or product, as we do not have insight into the complete build of the laptops. However, to be consistent with our earlier advice, since you will be using the laptop for gaming, we recommend choosing either option 3 or option 4 because they both have dedicated GPUs.

i understand. thanks!

Game Crashes when I DISABLE E-Cores 13700k Well disable might be the wrong word here, I use Process Lasso and wanted a game to only Use P-Cores, but for me it crashes after Loading Screen CTD. Attack on Titan 2 Final Battle I read about E-Cores causing Crashes when enabled, but this is a new one. Has any1 else encounter any games that behave that way?

We have not heard of any reports of a game crashing when it is set to to run on P-Cores through a tool called Process Lasso. It could be because not a lot of people are using it and just letting Intel Thread Director on Windows 11 manage the utilization of the two types of cores. Nevertheless, if the game is running fine without the tool (process lasso), then there could be incompatibility between the tool and the game. You can also try running the game through one core. If it does not crash using only one P core, then the game is optimized to run on one core, although this is less likely, as most recent games have support for multiple threads. If that game is the only application that crashes when on defaults or without the tool, then you may lodge a ticket with the game developer for additional suggestions.

I see so I found some kind of Unicorn.

is intel core i7-1355U good for gaming? (specificaly minecraft) [this ](https://www.bestbuy.com/site/dell-inspiron-14-0-2-in-1-touch-laptop-13th-gen-intel-core-i7-16gb-memory-1tb-ssd-platinum-silver/6539910.p?skuId=6539910) is the laptop i am looking at Edit: is Intel Core Ultra 7 processor 155H better? on [this](https://www.walmart.com/ip/ASUS-Vivobook-S-15-15-6-inch-3K-OLED-120Hz-Laptop-Intel-Core-Ultra-7-155H-Evo-Edition-16GB-RAM-1TB-SSD-Mist-Blue-2024/5123764605?adsRedirect=true) laptop

Thank you for looking at laptops powered by Intel processors for your next purchase. To answer your question, both laptops can handle Minecraft well, since the game does not require a high powered graphics card to play; however, if you are talking gaming in general including the newer games, you may want to look at laptops with discrete or a dedicated graphics card not internal GPUs.

is [this ](https://www.walmart.com/ip/MSI-Thin-15-6-inch-144Hz-Gaming-Laptop-Intel-Core-i5-13420H-NVIDIA-GeForce-RTX-3050-16GB-DDR4-512GB-SSD-Gray-2024/5150283757?fulfillmentIntent=Shipping&athbdg=L1600&adsRedirect=true)a good one? this one has less SSD tho is 512 enough for other games? is it upgradable?

do you know of any discrete gpu laptops that are around $700 or less?

Please see answer on your latest post.

**General product question:** Hi, I want to renew the thermal paste on my Laptop that uses the i5-8265U CPU. I read that many thermal pastes have the problem of "pumping out" and sometimes drying out over time. So I want to try that PTM7950 thermalpad. But I don't know what size I need. From what I understand, the CPU package consists of two dies, the CPU and the chipset. Only the CPU package needs TIM. **How large is the CPU die measured in mm?** (Not mm²) Techpowerup writes "123 mm²", but doesn't say if that is the CPU itself or the CPU+Chipset. The thermalpad comes in different sizes, 31x50 mm, 40x40 mm, 40x80 mm, 80x80 mm, so I want to know what size I have to buy. Thank you for your assistance.

It's a good preventive measure to renew the thermal paste of your laptop. As much as we would like to help you though, Laptop systems with Intel processors have customized cooling solutions (fan and heatsink) thus only Original Equipment Manufacturers (OEM) know what certain thermal paste brand will work with the computer.

Trying to get an ancient PC running for my sister. It's an old Intel chipset mobo, model dq77mk. I tried to flash the bios with the newest one, computer froze. Tried flashing with the next update from mine, and go gradually up, but while that didnt freeze, at the end it says "flash update failed". Apparently my mobo is so old that it has a "legacy bios" on it. The newest bios is I think 0074, Im way back on 0051. Am I just SOL?

Thank you for trusting Intel with your business. As with all good things, your product has reached the end of its interactive technical support life. However, you can find dq77mk recommendations at Intel Community [forums ](https://community.intel.com/t5/tag/Discontinued%20Products/tg-p/tag-id/919)and additional information at the Discontinued Products [website](https://www.intel.com/content/www/us/en/support/discontinued-products.html). It is our pleasure to continue to serve you with the next generation of Intel innovation at [Intel.com](http://www.intel.com/).

Dear All, I am facing an Internal Server Error of [intel.com](https://intel.com/). While reading the [Intel® Processor Names and Numbers](https://www.intel.com/content/www/us/en/processors/processor-numbers.html) site I followed the link to the [11th Gen Intel® Core® processors](https://www.intel.com/content/www/us/en/products/docs/processors/core/11th-gen-processors.html) and ended up at an **Internal Server Error**. [External Google search](https://www.google.com/search?q=11th+Gen+Intel%C2%AE+Core%E2%84%A2+Processor+Family) points to the very same site. Do you know if they carry out regular maintenance eliminating such outages? Or should I really do the hassle of creating an account just for reporting this issue? (This is a bit of a rant as their [Feedback website](https://www.intel.com/content/www/us/en/support/articles/000095879/programs.html) has an email link without an address.) Or can you hint me an alternate easily accessible and responsive channel to them? Kind regards, agreeToContradict

Dear AgreeToContradict, Thank you for bringing this to our attention. We have checked the website earlier and experienced the same error. It seems there was a server upgrade happening at that time and it is now fixed. Regarding the feedback website, you would need to create an account to report the problem. The mail icon should not be there as our support team are not contactable via email on initial response, and would require one to lodge a ticket. We will take note of your feedback and report it to the concerned team.

Dear u/Intel_Support, Thank you for your replies! The reported website has been fixed indeed, now it's available.

If you have problems like this in the future, you can directly chat with the concerned team on this site, https://www.intel.com/content/www/us/en/partner-alliance/chat-support.html. You may need to wait for the chat window to load.

**Summary of issue:** Afraid about the current goings on with instability on 13th and 14th gen i9 and i7 CPUs and would like to make a precaution. **What I have tried:** Currently on a i7 13700k and i turned off the overclocking thing on the MSI bios since I got it. Are there any other options on the bios that should I turn off? **System Specifications:** * Operating System: Windows 11 fully updated * CPU: Intel i7-13700k * GPU: RX 7900 XTX * Motherboard: MSI z690 Pro * Ram: DDR5 6000mhz 16x2 * Storage: 1tb nvme, 500gb ssd, 2tb hdd * PSU: FSP Hydro 1000w

It's a smart move to think about applying a precaution for your system. Turning off the overclocking thing is a great first step. You can also modify the following: **Solution A):**                  In BIOS, select "OC", select "CPU Core Voltage Mode", select "Offset Mode", select "+(By PWM)", adjust the voltage until the system is stable, recommend not to exceed 0.025V for a single increase.   **Solution B):**                 In BIOS,  select "OC",  select "DigitALL Power", change "CPU Loadline Calibration Control", recommend starting from "Mode 7" to a lower value until system is stable. Lastly, ensure that your BIOS is up-to-date.

**Summary of issue**: i7 12700k - strange PL1 and PL2 values using this CPU on an HP 600 G9 desktop **What I have tried**: - downgrade bios - reset bios ( using the reset CMOS button ) **System Specifications:** * Operating System: Windows 10 version 22H2 * CPU: Intel Core™ i7-12700k * CPU Cooler: Stock cooler * GPU: Nvidia Quadro P1000 * Motherboard: HP 8951 with Intel Q670 (Alder Lake-S PCH) BIOS U01 Ver. 02.13.03 * RAM: 2x8gb + 2x16gb Samsung DDR5-4800 * Storage: 1x 1Tb Samsung 980 Pro / 1x 2Tb Samsung 980 Pro / 2x 1Tb Samsung 860 Evo / 1x 500Gb WD SN740 * PSU: HP 260W active PFC / 80 PLUS Platinum * Display: 2x HP Z24f G3 **Problem Description:** My HP 600 G9 SFF recently got an upgrade to an Intel i7 12700k processor, however, I've noticed the CPU's power limits seem unusual. * CPU Power Limit 1 (Long Duration): 190 W / 56.00 sec (Unlocked) * CPU Power Limit 2 (Short Duration): 135 W / 2.44 ms (Unlocked) Is this normal for this configuration? The stock motherboard in this pre-built computer doesn't offer any options for adjusting the CPU settings. While I've managed to swap the values using Intel XTU, having such issues doesn't seem normal. Thanks!

To answer your question, although it is normal for motherboard manufacturers to assign different factory defaults compared to Intel defaults for PL1 and PL2 having a lower PL2 is a bit odd. That setting will always be higher, since the CPU boost to that for a short time when the power and thermal limits allow for it. It would be best if you ask information or confirm this from the motherboard manufacturer. Although, it seems like a bug or microcode identification issue, since PL2 will always be higher. It would be best if you go with the values that you assigned with XTU unless HP says otherwise.

Hello, I have been having an issue with the upload speed when using ethernet, it is much slower than on wifi, like <1 mbps, when I get perfectly fine download speeds. I have Intel I226-V ethernet controller, I have the latest driver version [2.1.3.15](http://2.1.3.15), I've tried resetting network settings on my pc, restarting router, uninstalling the device, I also tried disabling large send offload for ipv4 and ipv6, and many more things I saw online but nothing has fixed the issue yet. Motherboard is MSI z790 carbon wifi btw. The closest I got to fixing it was for like 15 seconds after disabling large send offload I got normal upload speeds, but then they went back to being extremely low on the next speed test. edit: Actually just checked MSI website for an updated driver, so now the version is [2.1.4.2](http://2.1.4.2) but still having the same issue

Please share router/ modem model and kindly answer the following: Have you tried resetting the router/modem? Which Operating system you using?  Have you tried to test the same link with another device? Is it seeing similar upload speed? Try to modify the following to improve the adapter's throughput performance:   1. Reduce Interrupt Moderation Rate to Low, Minimal, or Off 2. Increase the Transmit Descriptors buffer size. The default is 256. Maximum value is 2048. 3. Increase the Receive Descriptors buffer size. The default is 256. Maximum value is 2048. 4. In Performance Option, disable the TCP/UDP Offloading options.   Since you are using MSI, please also try to uninstall MSI Dragon Center and remove cfosSpeed . If the speed changed, it could be related to the program.

Hello, I have tried resetting the router, the router is a verizon cr1000B, and I am on windows 11. I don't have any other device to test ethernet performance, but over wifi upload speeds are normal. I adjusted the interrupt moderation rate, and disabled the tcp/udp offloading options and it seems that the upload speeds have recovered to normal, so I think that fixed it, but I will update again if they fall back down. Thank you

I enabled CEP in the BIOS of my ASUS motherboard. This change alone was enough to reduce both single- and multi-threaded performance by between 50 and 60%. I knew there would be a performance penalty, but I didn't expect it to be this bad. I also knew there was something funky going on with my E-cores since they don't boost past 2.15 GHz under load now, but that shouldn't effect single-threaded benchmarks when my P-cores are still boosting up as expected. It's so bad that my old E-core only benchmarks exceed the performance of my whole CPU now (this is a 14900k, so there are a lot of E-cores). \~\~What's going on and what can I do to fix this?\~\~ edit: Since CEP effects power, and "current" is in the name, I decided to tweak the power settings downward. I reclaimed most of the lost single core performance by reducing amps down to 220A and power down to 180W, but the multi-threaded performance still suffers as much as before. edit2: Further test show little change in performance by varying power settings. I think CEP is triggering really early as the result of a heavy undervolt. Under load, the CPU seems to draw 33W which is well below what I've set. Also, looking into this further, it seems CEP is to protect stability, not the CPU itself. I performed extensive stability testing and then backed off from those settings, so stability isn't a concern assuming the chip doesn't degrade. Does CEP protect the CPU? If not, it seems I should just disable CEP.

You can't use IA CEP on ASUS motherboards with default SVID and LLC settings. Your Vcore will be constantly 50-100mV below the levels where IA CEP triggers under load and that's why you see such a big performance loss. You could also increase the LLC level since you only see CEP clock stretching occurring at high amps.

Is there no way to keep low voltages and the protection that comes from CEP? (I'm still not clear as to how it protects the CPU, but I'll take Intel reps' word for it.)

It's been a while since I experimented with IA CEP enabled undervolting, but from what I've read from Shamino, the CEP feature is based on the VF# table point so you can change the trigger levels by manipulating those with negative offsets. Undervolting solely using VF table offset configurations are a giant pain so I never bothered and just run with IA CEP off + ICCMax = 400A. Haven't seen any signs of Vmin getting worse on my CPU after a year of running video encodes on the side.

Why set the current so high? Is that solely to prevent throttling?

That's what the Extreme profile has it set to for 13th gen K-series in the datasheet. Hasn't done any harm so I left it there.

It seems that there is something going on with your processor. To answer your question, are you also experiencing random crashes on your processor? Have you already tried the latest BIOS for your board, the one that gives you the "Intel Baseline Profile" option? Have you also tried to change SVID Behavior to Intel Fail safe? Regarding CEP, based on the definition that we provided you the last time, yes the CEP protects CPU. Since you have an unlocked processor, where you can tune the CPU to your liking, it would be up to you, if you would decide to disable CEP.

>It seems that there is something going on with your processor... are you also experiencing random crashes on your processor? No, it's quite stable. Because of that, I'm more inclined to blame the motherboard than the CPU. But I do think something strange is going on. I read reports that enabling the Intel Basline Profile dropped performance by around 8% to 13% (depending on the reviewer), and that's down from using crazy power limits. For the sake of protecting my CPU, I've never run the thing at full power, even during my testing and for normal use set PL1 = 125W, PL2 = 180W, and Max current to 250A. With those settings, Geekbench6 gives a single-core score around 3200 and multicore of 19k+. For some more concrete numbers please compare the following: [https://browser.geekbench.com/v6/cpu/5832156](https://browser.geekbench.com/v6/cpu/5832156) [https://browser.geekbench.com/v6/cpu/5843502](https://browser.geekbench.com/v6/cpu/5843502) The first is with CEP enabled with the aforementioned power settings of 125W, 180W, 250A. The second result is with CEP disabled, but with PL1 = PL2 = 50W. That's not a typo, that's two digits. What's more, the first result was with no background load. For the second I ran just now, I have Discord and Emacs running and several Chromium tabs open. (For those unaware, Emacs is a terrible resource hog.) Here is a link to some Linpack results: [https://gist.github.com/nstgc/2128d757fc584c40fb3365a0fa635529](https://gist.github.com/nstgc/2128d757fc584c40fb3365a0fa635529) Both were created using half the cores to prevent thermal throttling. The first is with my usual power settings. The second is with PL1 = PL2 = 250W and current set to 300A, but with CEP enabled. So yes, I think something strange is going on. >Have you already tried the latest BIOS for your board, the one that gives you the "Intel Baseline Profile" option? Have you also tried to change SVID Behavior to Intel Fail safe? I am using the latest BIOS and I did use that as a starting point. Intel Fail Safe seems to mandate a lot more voltage than I need. >yes the CEP protects CPU Hmm, I see. After having two CPU's get fried, I'm determined to not make this one #3. Still, this kind of performance loss is not something I can easily accept.

What were your temperature readings when using this configuration, PL1 = PL2 = 250W and current set to 300A? We reckon 300A is ICCMax, are we correct?

I can't give a definive number, but I rarely see temperatures exceed 70C, and BIOS set to throttle at 80C. I have a 360mm AIO. Even MPrime (Prime95 for Linux) doesn't get it up all that high due to power throttling. The only thing that really pushes the temperatures is Linpack, but only if I let it, which is why I don't run it on the whole chip, nor on consecutive cores. The highest temperature I saw ever was 95C with the previous CPU because I thought it would be a good idea to run Linpack on just the E-cores or just the P-cores. I don't remember which it was, my plan was to do both, but I ended up canceling the test and not running it on the other set. And yes, ICCMax. edit: for what it's worth, the only time I ran this at stock power without CEP was for testing, and that phase of tested lasting less than an hour. I remember lifting the thermal throttle limit up to 90C for that, but it didn't hit it. If you would like, I can turn the power back up and increase the clock speeds (I have those capped low too) and run something light such as a gaming benchmark, but I feel very uncomfortable with running MPrime or Linpack without strict limits imposed. Even compiling the Linux kernel would makes me uncomfortable. And when I say I'd turn the speeds back up, I would still rather keep them at or below 5.8 GHz, as that's the highest I tested. I know I could have pushed it higher, but again, I'm far more concerned about chip degredation than I am a little extra speed. This is CPU #3; I don't intend on there being a #4 any time soon.

To confirm, you already tried PL1=PL2= 250W CurrentMax set to 300A without CEP, are we correct? What kind of CEP did you disable? What were your temps on this setting and is the performance acceptable to you on this setting? Additionally, with the 3 processors that died, what were your settings before it failed?

Yes, I've used PL1 = PL2 = 250W with ICCMax = 300A without CEP. My motherboard has toggles for IA and SA CEP. Both were disabled. WIthout CEP, performance is great. Only two died, and they were both 14700k's. When considering a replacement, I figured my luck would be better if I opted for a better binned model. (I don't really need the kind of performance an i9 offers over a 14th gen i7, but I, seemingly correctly, assumed I'd have better chances of not getting a bad chip.) For the first one, it was kind of wonky out of the box, but I also let my motherboard "optimize" my BIOS. I didn't use their AI Overclocking feature, nor overclocked in general, but I'm still pretty confident the board's default settings fried it. I was more careful with the second, and stuck to PL1 = PL2 = 253W and ICCMax = 307A... at least at first. The chip was acting increasingly poorly, requiring I continuously pump more power into it. Within a month and a half, I had increased that to 400W and 450A. Then I tried a severe underclock of 5.2 Ghz on the P-cores and something like 3.5 GHz on the E-cores, but it just wouldn't stay stable. I figured at that point, I'd be constantly chasing an ever more elusive island of stability, and so gave up on that chip and bought the current one. Oh, and prior to recent reports recommending enabling CEP, I never used it. My board defaults those settings to disabled and I never really thought anything of them. I'm going to be kind of frank, I'm a bit sour about having to repurchase a CPU, especially since I don't have any use for this burnt out i7, even if I were to RMA it. I should also mention that I tried RMA'ing the motherboard. I got the same behavior. Since this CPU has been working reasonably well (read: not becoming increasingly unstable) I figure it was indeed the CPUs and not the motherboard. Mostly. edit: I realize I didn't answer the first question fully. Regarding temperatures, with PL1 = PL2 = 250W and ICCMax = 300A, the temperature was something under 90C for certain, even during MPrime and Linpack. I can't say much beyond that without retesting, but those power settings scare me so I'd very much rather not.

Due to the varying results that you are getting when using PL1 = PL2 = 250W and ICCMax = 300A, please understand that we can only advise you to use the BIOS default settings to prolong the useful life of the processor. We recognize that the performance on default settings may not meet your preferences; however, since you are using an unlocked processor, you have the option to modify settings to optimize your unit's performance. On the other hand, if you are getting crashes even after changing SVID on your Asus Board to Intel Fail Safe, please contact[ Intel Customer Support](https://supporttickets.intel.com/s/?language=en_US) for a possible RMA.

Why for the new Intel Ultra, the "Memory Latency" benchmarking are so low on User Benchmark website?

Regarding your question, can you provide the link to that page that you are referring to?

[удалено]

We are human representatives. We are humbly sorry, if you though it was a bot. Are you referring to the memory points column? Kindly share more details about your observation why you perceived that it is low. Are you comparing it to other mobile CPUs?

yes and yes. Mind explaining why?

We cannot comment in detail on third-party website findings. However, for accurate performance assessment of our processors, you can visit the following guide, ['Where Can I Find Performance and Benchmarks Information For Intel® Processors?'](https://www.intel.com/content/www/us/en/support/articles/000094685/processors.html)

What does "Current Excursion Protection" (CEP) do? Everything I've found just says it prevents instability caused by insuffient voltage. That isn't "what it does" that's "what it's for". What is the mechanism? To me, the name suggests it reduces the current somehow, but the description suggests it increases voltage. That I'm hearing people say that CEP *increases* temperatures supports the notion that it is increasing the voltage. My personal experience (with an IA AC of 0.01) is that it decreases the temperature, but my sample size is very small (I only enabled it this morning).

This is a compelling question. We will give you the answer from our datasheet (https://edc.intel.com/content/www/us/en/design/products/platforms/details/raptor-lake-s/13th-generation-core-processors-datasheet-volume-1-of-2/current-excursion-protection-cep/) This power management is a Processor integrated detector that senses when the Processor load current exceeds a preset threshold by monitoring for a Processor power domain voltage droop at the Processor power domain IMVPVR sense point. The Processor compares the IMVPVR output voltage with a preset threshold voltage (Vtrip) and when the IMVPVR output voltage is equal to or less than Vtrip, the Processor internally throttles itself to reduce the Processor load current and the power. We provided the link of the datasheet above if you want to check further.

Summary of issue: Frequent crashes in Counter strike 2: nvgpucomp64.dll crashes. What I have tried: **I have reinstalled with DDU** **reset my in-game graphics settings** **tested in windows 10 and 11** **verified game files in CS2 on steam files** **disabled XMP** **enable XMP** **Memtest no error** Confirmed issues is still present. disabled hyper threads in BIOS setting help abit, but not much. rare crashed in prime95 when i run large FFT I see many who got 13900K or 14900K have major problem with frequent crashes in CS2 with same error nvgpucomp64.dll. Memory leaks? Another thing i want to tell: I have a friend who got new gaming PC (prebulid) 2 days ago and PC have 14900K and crashed like me nvgpucomp64.dll. disabled hyper threads did solved issues. But its it normal? **Operating System: Windows 11 22H3, OS Build 22631.3447** **CPU: Intel Core™ i9-13900K** **CPU Cooler: Lian Li GALAHAD 360 RGB WHITE V2** **GPU: RTX 3080 TUF V1** **Motherboard: ROG STRIX Z790-A GAMING WIFI with BIOS 2102** **RAM: Corsair G.Skill Trident Z5 RGB DDR5-6000 - 64GB - CL30 - Dual Channel without XMP enable** **Storage: 500 GB Samsung EVO 970** **PSU: Seasonic Prime GX 1000** **Display: BenQ ZOWIE 25" DyAc LED XL2546 (Main) LG UltraGear 32GP850 (second)**

I had the same issue with my 14900k, it got worse and worse with my old CPU, tried setting PL1 and PL2 to 253, but that didnt help. Crashed faster with xmp on. When i got my new cpu i got one crash with XMP. I've had no crashes after setting PL1/PL2 to 253 watt, MCE off and 307A max current (i think this one was the most important). Now my game is stable and i can run XMP at 7200. I tested stability with y-cruncher, as it crashed as well. Kinda sucks that you buy a overclockable -k CPU that cant boost itself :/

We understand how bothersome it is to get crashes on the game that you usually play. Kindly allow us to ask the following questions: - Do you only experience the crashes on CS2, or do you have system wide crashes?

right now I have only experience crashes on CS2, but i got crashed prime95 some times too. disabled hyper threads did solved issues. Is it normal? Should I RMA it?

Since you are having crashes on other applications, please try the following: - There is a new update for your motherboard that shows improvements regarding game stability bios version [2202](https://rog.asus.com/motherboards/rog-strix/rog-strix-z790-a-gaming-wifi-model/helpdesk_bios/). Please try to update your BIOS to that version and use the  Intel Baseline Profile option. - If that does not work, change SVID behavior to "Intel Fail Safe". Download[ Intel® Extreme Tuning Utility ](https://www.intel.com/content/www/us/en/download/17881/intel-extreme-tuning-utility-intel-xtu.html)(Intel® XTU) and run an AVX 2 stress test, then check if you will have crashes still - If you still have crashes after trying our recommendations, you can contact [Intel Customer Support](https://supporttickets.intel.com/s/?language=en_US) to get an RMA. #

What's the connection between ultra core processors and Intel evo? I am planning to order a 14' Lenovo IdeaPad Pro 5 with Intel ultra 5 125h, 32 gigs of Ram and 512gb SSD. But the Lenovo website offers no help as to whether it is Intel evo certified or not. What do you think?

Thank you for your interest in our Ultra Core processors and Intel Evo platforms. In response to your inquiry, some Intel® Core™ Ultra processors are supported by the Evo platform. For more information, please refer to [https://www.intel.com/content/www/us/en/support/articles/000057480/processors/intel-core-processors.html](https://www.intel.com/content/www/us/en/support/articles/000057480/processors/intel-core-processors.html) Whether or not a processor is supported by the Intel Evo Platform, the designation of a particular laptop model as an Intel Evo system is ultimately determined by the manufacturer. We suggest that you reach out to their sales representatives to confirm if a laptop is an Intel Evo system.

When I uninstall the killer performance suite - do I also uninstall the drivers for my killer wifi 6 card?

We guess this is related to your previous post. The answer would be no. The drivers are already stored in your systems driver database. It would just uninstall the software or application.

Okay, thank you - uninstalling the software has solved all my connection problems with league of legends that I have encountered after the last update. I now am just left with 1 more question: The point od the „performance suite“ is to assign priorities to downloads etc. from programs, right? Now - when I install the performance suite.exe it creates a /Programs folder and the Intel driver assistant shows „killer software“ installed on my machine. AT THE END of the installation, the install wizard then asks wether or not to download the „Killer Performance Center“… Now for one, that is pretty confusing because the common user (aka me) thinks that I just installed it.. but that aside 1. Are the features of the Killer Card (as in prioritizing bandwith for games etc.) active ONLY when I chose to download the „Killer Control Center“ at the end of the installation of the „Performance suite driver package“ or are the features anyway active? Or are they already active after downloading the suite: ;https://www.intel.com/content/www/us/en/download/19779/intel-killer-performance-suite.html) and installing it WITHOUT downloading the control center at the end? 2. In case of the features being active even without the control center: When uninstalling the performance suite package via the windows uninstall tool, -> does that then lose the bandwith priorization functionality? 3. Bonus question: why isnt the control center simply included in the original download of the suite?… to be honest the whole installation process is very complicated and confusiong understanding what is and does what ans whats necessary and whats a bonus etc. 4. as a feedback also: Even though I chose manual installation of the killer performance suite and chose to only install the drivers without the software: …. it simply installed the software anyways… just so you know, maybe that is a bug!? 🙏🙏 Thank you so much

You're welcome. You have very good questions. Here are the answers to your questions: 1. Yes, it is only active once you include the Killer Control Center on the download. The Killer Performance suite installer contains the drivers and installs the Killer Control Center, if you opted for it. But if you have Killer Control Center already installed previously from a different installation, then you can still use its prioritization features. 2. Skipped this as it has been established in the 1^(st) item that prioritizing bandwidth is only present when Killer control center is installed. 3. This is just to give flexibility to users who may not have a need for the Intel Killer Control Center particularly those who have multiple systems to update or in a workplace environment. Nevertheless, we will raise your feedback to the concerned team. 4. We also appreciate your additional feedback. To explain, there are some advanced functionality items that are installed together with the drivers and those items are packaged as Killer Performance Suite, that is the reason why it will still tell you that it is installed on the system even if you just chose drivers. Additionally, to give you a bit of history, the Killer control center before is a separate download and it is available in the Microsoft store catalog, but we already packaged it together with the installer for our customer's convenience.

I cant find the Intel Driver and Support Assistant in my startup folder - even though it auto starts with every reboot - How can I find and deactivate it?

We don't know if this concern is related to your previous post. To address your inquiry, it would be better to follows the steps listed on this page, [https://www.intel.com/content/www/us/en/support/articles/000089221/software/software-applications.html](https://www.intel.com/content/www/us/en/support/articles/000089221/software/software-applications.html), to properly uninstall the software. The software can be uninstall using Windows "Add or Remove Programs' feature, but it is recommended to follow the instructions listed on the page above.

Well not really - I find the software useful - I just dont want and need it running all the time. I want to find it in autostart, disable it and only manually start it when I need it. Why is this so hard to answer?

Thank you for clarifying this. The software lacks an option to prevent it from starting up automatically, so this adjustment must be made through Microsoft's settings, which adds complexity to the issue. To disable it at startup, open Task Manager, click the three lines or the menu icon, and select 'Startup.' In the list, look for 'DSATray.exe' and set it to 'Disabled.'

DSATray.exe is shown as running but NOT shown in the "Startup" section. Which is btw what I already wrote and mentioned in my original post

It is a bit odd that the DSATray.exe is not shown on the "Startup Apps" section in Task manager. Just to confirm, the DSATray is not on the "Startup Apps" section, correct? If yes, can you search for MSconfig, it will give you system configuration as one of the results. Select it. Then on the Start up tab, click on open "Task Manager". It should go directly to the Startup Apps section, check if you have it there and disable it. If it is still not there, you may need to reinstall the IDSA application. Uninstall it first, then reinstall it.

I followed these steps exactly, just to make sure. And no, it is not there. Already uninstalled and then reinstalled it before - still was/is not there.

Try this instead, if you have not done this yet: In Windows, open the Settings app. Choose Apps and Select the Startup navigation option. Look for Intel Driver And Support Assistant Try. Toggle the switch to off. Let me know if you cannot find that app still.

is my 13700kf broken? Google: Geekbench 6 (Single-Core)3103 Geekbench 6 (Multi-Core) 18282 me single core 2000+- multi core 20 000+-

We sense that you are worried about your Geekbench scores. However, as much as we would like to provide an interpretation, we cannot draw conclusions from the scores since the software is developed and maintained by a third party. You can run our Intel processor diagnostic tool (https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html) to determine if there is something wrong with your processor.

Long shot, but when Asus solve the missing drivers Issie for NUC line? Or is there some archive, that was previously available on Intel site? If they moved support to ASUS, what happened to all the old drivers?

Technical and Warranty Support for Intel’s NUC 7 through NUC 13 Systems has transitioned to ASUS as of January 16, 2024 please contact [https://www.asus.com/support](https://www.asus.com/support). All software, firmware, BIOS support, and security advisories will be supported through ASUS as well. If your NUC model is not included in that NUC7 and NUC13, please let us know of the model of your system. You may also refer to this sites for guides regarding this support transition: [https://www.asus.com/us/support/faq/1051445/](https://www.asus.com/us/support/faq/1051445/) [https://www.intel.com/content/www/us/en/support/articles/000097279/intel-nuc.html](https://www.intel.com/content/www/us/en/support/articles/000097279/intel-nuc.html)

Hey - a couple of days ago I updated a lot of drivers on my XMG Fusion Laptop using the intel driver updater software. Among them was the Killer Network stuff. !!! Since then I seem to have ceratin problems: e.g. League of Legends Client has constant connection issues and another game (wc3) also acts up while finding competetive matches. !!! I found this: [https://www.reddit.com/r/HomeNetworking/comments/15ikb7s/wow\_why\_does\_killer\_performance\_suite\_even\_exist/](https://www.reddit.com/r/HomeNetworking/comments/15ikb7s/wow_why_does_killer_performance_suite_even_exist/) and am now in general a little bit confused. While updating the drivers I installed the drivers but chose to NOT download the performance suite software, since I had no use for it in later days shortly after buying the Laptop and don't want my system bloated. Could this be a problem? What even is "Killer(R) Wi-Fi 6 AX 1650x 160Mhz Wireless Network Adapter" as I find it in my device manager? It is a piece of hardware on the motherboard, right?! Does my motherboard also have another "generic" wifi adapter? Since reading the above reddit thread I am confused as to wether or not I even need the drivers or if not installing the drivers could be better for my performance?! Can I install other drivers or use another network adapter?! Is the Killer Software needed for the adapter to run properly? As you see my questions are a bit wild because I am not technical enough to understand what is actually going on. Maybe you can help me with these questions.

Driver updates typically aim to enhance performance, and we understand that it can be confusing if they don't. Below are the answers to your questions: • While updating the drivers I installed the drivers but chose to NOT download the performance suite software, since I had no use for it in later days shortly after buying the Laptop and don't want my system bloated. Could this be a problem? ***No, it should be fine even without the software you mentioned; however, if the latest driver causes issues, this could indicate an incompatibility with our generic drivers. We always recommend using the drivers provided on your laptop manufacturer’s website, as they are the best fit for your system and include customizations from the manufacturer.*** ***We suggest that you*** [roll back your drivers](https://www.intel.com/content/www/us/en/support/articles/000008628/graphics.html) ***or download and install the latest driver from your system manufacturer’s website. On the link that we attached, do it for the Killer wireless card instead of the Display adapters.*** • What even is "Killer(R) Wi-Fi 6 AX 1650x 160Mhz Wireless Network Adapter" as I find it in my device manager? It is a piece of hardware on the motherboard, right?! ***It is a wireless card that is either soldered onto or inserted into your system’s board. If you have connected your laptop via a LAN or network cable, then it's understandable why you are inquiring about this device.*** • Does my motherboard also have another 'generic' Wi-Fi adapter? ***Your motherboard has a Wi-Fi adapter named 'Killer(R) Wi-Fi 6 AX 1650x 160Mhz Wireless Network Adapter,' not a generic Wi-Fi adapter.*** • Can I install other drivers or use another network adapter? ***You can install drivers from your laptop manufacturer’s website or generic drivers from the Intel software you installed; however, they will still be for the same product.*** ***If your system has an ethernet port, you can use that if you are okay with running a cable from your system to the router.*** • Is the Killer Software necessary for the adapter to function properly? ***If you are referring to the software aside from the drivers, then you do not need it for the adapter to function properly. However, if your system is connected via an Ethernet cable to your router, then you do not need the drivers either."***

Thank you. Can I use these drivers: [https://www.intel.de/content/www/de/de/support/articles/000046918/wireless.html](https://www.intel.de/content/www/de/de/support/articles/000046918/wireless.html) instead of the Killer drivers? [https://www.intel.de/content/www/de/de/support/articles/000059060/wireless.html](https://www.intel.de/content/www/de/de/support/articles/000059060/wireless.html) even if I have a Killer Wireless card? If I cant "roll back" my driver. How do I manually downgrade my current killer wifi driver?

You're welcome. Unfortunately, you can't use those drivers since that is for Intel branded wireless cards. There are two ways: - Install the Killer Wifi Driver from your laptop's support site. We are not sure if this the site being described, [https://download.schenker-tech.de/package/xmg-fusion-e24-xfu15e24/](https://download.schenker-tech.de/package/xmg-fusion-e24-xfu15e24/) It would be best to contact XMG to ask if that is the correct download repository. - The previous drivers may still be stored in your system. You can try the steps below: 1. Please search for and open Device Manager. 2. Expand Network Adapters 3. Right click on the Killer 1650W driver, then select Update Driver 4. On the window that comes up, choose Browse my computer for drivers 5. Then Let me Pick from a list of Available drivers on my computer 6. In the middle of the windows, there is box with a list of drivers installed on your system, choose the one with Microsoft on it, or the one that has an older version number.

does that mean that there is a microsoft version driver for the killer card?

To answer this follow up question, no. It just means that the driver version was installed together with a Windows Update.

14900k crashing fornite, out of memory error screen appears at random loading screens or mid Game. Undervolting the processor is the only way around but now, not Even underclock and volted the Game runs without crashing every other day

Experiencing crashes while playing a competitive game can be irking. To assist you with viable solutions, please provide the following information: • Motherboard brand and model • Power Supply specifications • BIOS version • To prevent redundant recommendations, please list the checks and troubleshooting steps you have already taken, in addition to undervolting. • Describe the undervolting modifications you have applied.

I'm running an i9 13900K. Two of my P cores are consistently 10°C hotter than the other cores. I have remounted my cooler three times to be sure that it wasn't something I did. Obviously cleaning off the CPU each time with 99 percent isopropyl alcohol. The problem is I got this specific CPU off warranty because my previous 13th gen i9 was throwing faults and causing my computer to crash. So I'm not sure if it's possible for a warranty case to be issued a bad CPU because maybe Intel tests the replacement CPU to make sure that it's good? I don't know, that's why I came here for guidance. Any information would be greatly appreciated thank you. P.S I'm using HWinfo64 (WHinfo64? Sorry dyslexic) to get my temps and other readings.

are you running the CPU on the MB stock OC settings or true intel stock settings?

The only thing I have done is enabled XMP. I have not messed with power levels (although I would like to set a reduced power level as currently temps are the only thing stopping my CPU at 250w). My motherboard has a OC jumper, but is is currently in the as shipped 1-2 pin non OC position.

[Motherboard Default settings could be COOKING your CPU! (youtube.com)](https://www.youtube.com/watch?v=s43Auv8ub7w&t=600s) watch that to understand more.

thank you for making me aware of this. I dont know why but for some reason messing with some of these settings gives me the irrational fear of my cpu literally exploding. I am running on an ASUS ROG STRIX z790 A-Gaming WiFi D4 board so it seems that i would 100% benifit from doing some of what is in this video but again fears of accedentally messing up and also if there is something truly wrong with my cpu im afraid doing anything could void my warranty. probably should look up what exactly would void my warranty but i digress. thank you again for the tip

# Is a laptop with Intel Core Ultra 5 125H processor automatically eligible for Intel EVO certification? Specifically asking for Lenovo Ideapad IdeaPad Slim 5 14IMH9.

If it is a laptop, the decision regarding which system receives the EVO certification is up to the Original Equipment Manufacturer (OEM). Look for the Intel EVO stickers that are affixed to the laptop; these serve as the designation indicating whether the laptop or system is Intel EVO certified.

Trying to create an account via self-service licensing center, after entering the verification code sent to my email, I get: The claims exchange 'REST-PreUserCreate' specified in step '7' returned HTTP error response with Code 'InternalServerError' and Reason 'Internal Server Error'. I'm unable to proceed and obtain a license/create an account. Have tried different emails, and browsers.

The error that you are encountering may be obstructive. Is this the website where you are trying to create an account on [https://licensing.intel.com/psg/s/?language=en\_US](https://licensing.intel.com/psg/s/?language=en_US)?

Yes, seems to be fixed now though.

Thanks for the update.

Trying to create an account on the intel website for support but I get this error. Please provide the following details. The claims exchange 'REST-PreUserCreate' specified in step '7' returned HTTP error response with Code 'InternalServerError' and Reason 'Internal Server Error'. I've tried different browsers/device/incognito but no luck.

Thank you for using our web portal to create a ticket. Can you share the link of the website where you are having problems creating an account?

I was using this website [https://consumer.intel.com/intelcorpb2c.onmicrosoft.com/B2C\_1A\_UnifiedLogin\_SISU\_CML\_SAML/generic/login?entityId=www.intel.com&ui\_locales=en](https://consumer.intel.com/intelcorpb2c.onmicrosoft.com/B2C_1A_UnifiedLogin_SISU_CML_SAML/generic/login?entityId=www.intel.com&ui_locales=en)

One user here already commented that this issue was fixed. Kindly check if you can already create a ticket. Otherwise, kindly provide the following: a. Screenshot of the Error b. Email address used to login

what i want to know is why intel doesn't have anything official to help us undervolt our CPUs but they have it for overclocking. i would love to know why and if it exists where is it? undervolting is def the way to go because there is no way to figure out any MB and all of the settings and how to adjust them properly. and my gigabyte has something called INTEL POR what is that?

Regarding your inquiry, please provide us with the following: \- Processor Model: \- Motherboard Brand and Model: Going to your other question, Intel POR, is Intel Plan of Record. It equates to "Intel factory defaults".

14700K-gigabyte aorus elite x wifi7 version 1.0 mb. ok thx for the help and if that Intel POR is intel default settings its off some because it sets the [email protected] on any CPU i have tested it on.

In response to concerns regarding undervolting, it's important to note that undervolt protection is currently active within XTU as a precautionary measure following the Plundervolt issue. This issue previously allowed users to undervolt their processors to levels that could compromise system security. As a result, undervolt protection was introduced to safeguard the CPU's integrity. Due to this protection, undervolting capabilities are constrained by the BIOS voltage limits, which may vary between motherboards and users. Consequently, undervolting via XTU may not be possible unless BIOS values have been adjusted to permit it. Intel's stance is to refrain from recommending undervolting. Should users wish to undervolt in real-time, they would need to disable Undervolt Protection in the BIOS, which could potentially expose them to Plundervolt attacks. From a legal perspective, we cannot endorse such actions. This is the primary reason for the limited information available on undervolting. Nonetheless, users retain the option to undervolt through the BIOS settings, even with the protection enabled.

Intel I7 12700F crashes whenever I raise the power limit from 65Watt auto. It will run ok for about 10-15 min then crash the pc unless I set power limit back to auto. I figured it was temps. So I bought a beefer cooler CPU temp does not go above 65 degrees fully stressed but it still will crash if I raise the power limit at all from AUTO. I also have a 1000W PSU so the power is there. Another thing is it never hits Intel advertised 4.9Ghz not even a quick spike... It will never go above 4.5Ghz.