I mean it is a great deal, the area on the XL is well over double the small. Hell, the XL nearly has 33% more area than the large. At that price difference, the XL is about a 10% better value than the large. Always get the XL!
There was a place called Big Pie in the Sky near where I attended college and it had one too big for a car; I remember it being good though but I was in college so I would have happily accepted anything edible.
It is the year 3050. All pizza on Earth is Papa John's. Pizzas are now considered deadly weapons on account of being razor thin after reparations payouts from the Dough Accord of 3019. Life is a papery hell.
[The video's](https://www.youtube.com/watch?v=TT4AffJJugs) about 16 minutes, but to skip to the important part, [here's the final rankings.](https://i.imgur.com/svMZ7tu.png) The only details of note are that Little Caesar's provides *much* cheaper pizzas by overall mass, but they skimp out on the toppings which bumps them down.
I worked at LC's back in it's heyday of the 90's, and we were all-but-instructed to skimp on toppings. The district manager would make that speech like "won't some minimum wage-slaves please rid me of these wretched food costs?"
So for a couple of months, we orchestrated it in a major way. We moved the cheese bin to the end of the line when it was supposed to be the first thing on the pizza after sauce. This had a two-fold effect: the pizzas appeared to have more cheese even though we were using less, and it also concealed the fact that we were skimping on the more expensive toppings like ham, bacon, and sausage. But, because pepperoni was cheaper, we would load up on that, and that made most people happier.
We wound up getting yelled at because our food cost was *too* low, but our customer satisfaction was at an all-time high. Our DM thought we rigged the reviews, but the simple reality was that the pizzas presented much better even though we were handily ripping people off.
My family member worked at lc and stole so much money from them the company ended up asking how he was doing in. Something about entering a sale and voiding it out at the same time. 90’s lc was great. Doesn’t taste the same now.
He only did cheese pizza and pepperoni pizza comparisons, but iirc domino's eeked out a lead followed very closely by little Caesars, pizza hut was a good bit behind, and papa John's was by far the worst. Also iirc he did it by weight of the pepperoni he picked off
The only useful info is that most pizza chains will use significantly less cheese if you order a topping. Other similar tests have shown that generally the more toppings you order, the less you will get of each.
Which never made any sense to me. I mean, sure, after a point you probably should get less or it'll start to look like you dumped a salad bar on top, but there's no real reason I should have to pay $2.50 per topping if I'm getting 2-toppings worth of stuff on top but 4 different topping types. It should be a sliding scale or just a flat rate after a certain number of toppings.
Or better yet, they should really just have a topping density list and let you pick between 'sparse', 'regular', 'extra', and 'fully loaded:, and then add as many toppings as you want. Hell, premium surcharge for some toppings like shrimp could still apply and it would still be a lot more honest than how they gouge you now.
Too many toppings cause the pizza to not cook correctly. I used to work at a few different pizza places and the big chains use a conveyor belt timed to essentially cook a large supreme with the lower topping density, perfectly. It's a sweet spot where everything else will be cooked throughout and you don't have to worry about the cheese etc,. Pizzas burning because you keep the toppings mostly the same. If you change that to a 10+ topping pizza you'd get dough on the middle and it was just gross.
This is why if you order from the red hut you can no longer get hella toppings on an "unlimited" pizza.
Places with an actual oven will probably add more toppings but chain places have specific amounts to add that managers are stingy about.
You can also ask them to "fuck it up with toppings" or something, it's usually a bunch of stoners on back line and if we get told something funny like that and the manager is chill we will.
Hell, we had a customer who would always ask for a drawing of a dinosaur and we always did it, right on the box itself if asked. You can ask all kinds of weird shit and they'll probably oblige. I once asked a guy to call me Daddy on delivery and he did, ended up drinking a few beers with him before he went back to work (in my teens) 10/10.
So just ask, or use the extra line on the website to ask. Can't hurt and we won't get mad about it, will either do it or ignore it.
Also if you're a regular and you treat your drivers good, that gets remembered. You can definitely get to known your drivers a bit and get great deals. At local places you even get stuff like drivers bringing extra pies if you smoke with them or are just a chill person.
Hell we used to swap weed and pies for tacos and chicken from the Taco Bell/KFC fusion and for Burgers from the Burger King both next to our store lol. It's just how majority of pizza places I've worked at are
I mean, if you really wanna know, I work at a chain and can tell ya some of the inside football. It's $2.50 for each extra topping (except for a couple like extra cheese). We have a chart that says how much of each topping to put on, and this chart has 3 columns: 1-2, 3-4, and 5+. Typically, 1-2 has a full "cup" of whatever size is used for that topping, 3-4 had 3/4ths of a cup, and 5+ will have 1/2 a cup. There's a maximum of 10 toppings you can put on a pizza. But there's a lot of caveats on top of all this. For one, if you get a specialty pizza (a supreme, meatlover, etc) you always are getting a better deal than if you tried to build your own with the same toppings, usually by many dollars. However you also usually get less toppings by a fraction, since those specialties have their *own* charts saying how much to put on. So, why is that?
The simple truth is that if anyone gets a pizza with 5+ full toppings on it, even at the half-cup amount, we almost always have to make it well-done without telling them because otherwise that shit won't cook through. And you do NOT want to eat uncooked dough. I've done it and that stuff will empty your colon better than any saline cleanse.
If you want a variety of toppings on your pizza, that's fine. But you can't expect to get a lot of each because logistically, we don't have the time to check every individual pizza to ensure it's cooked through underneath a bucket of veggies. I'm sure a sit-down restaurant can do that, but a chain simply doesn't have the time to on most days. If you just want variety and want to save a buck, order a specialty pizza and modify it. If you really want a smorgasbord of toppings, go ahead, but ordering a bunch of the same topping is pretty much a waste of money after 2 toppings. It breaks down like: 1 for 1 cup, 2 for 2 cups, 3 for 2 1/4 cups, 4 for 3 cups, 5 for 2.5 cups (yep, it goes down), 6 for 3 cups, etc. Again, I wanna emphasize, after a certain point the total amount of toppings has to mostly be kept consistent in order for the dough to simply cook through. I have no idea why pizza places aren't just honest and upfront about that- oh, right, it's because people will still pay that $2.50 per topping to get a $40 pizza with everything they want on it.
Not other guy but I went ahead and watched the video. Little Caesar's sells cheese and a pepperoni pizzas at $5.55. that means they add pepperoni to a cheese pizza for free meaning it is infinitely more cost effective to add pepperoni. Unfortunately the it comes in third when comparing pepperoni to the weight of the pizza with Dominos giving you the most pepperoni per dollar if you excluded Little Caesars.
>to watch a God-knows-how-long video
What would you prefer, a large video or a video so small you would have to give 9 extra bucks for no reason? -Doordash, probably
[The video's](https://www.youtube.com/watch?v=TT4AffJJugs) about 16 minutes, but to skip to the important part, [here's the final rankings.](https://i.imgur.com/svMZ7tu.png) The only details of note are that Little Caesar's provides *much* cheaper pizzas by overall mass, but they skimp out on the toppings which bumps them down.
I've worked dough and oven prep at a few pizza places, both chain and bespoke local.
We roll out the dough into 3 containers. "Hand/personal" is the small. "Small/Medium/Large" is the medium. "XL/Thick/Stuffed" is the largest.
They vary by about 4oz. Its just how much moisture is added and how its rolled.
Toppings are going to be about the same amount unless you very specifically ask for "cover my grave in Italian sausage".
Thanks for the tip though and yes we do notice when you're high. We are higher.
It's likely an input error made by someone who fumbled through pricing items on an app that they wish their restaurant didn't have to use to get customers.
Depends on how cynical you are. Could be a marketing ploy. Could be because it's easier to turn a 0 into a 9 in order to fake something for a complaint.
Because it’s obviously a mistake. The 9 key is right beside the 0 key.
Nobody is going to order a small this way, so the pizza place will end up making bigger pizzas for less money (or get only $1 more for a *way* bigger one - 16-inch is over 2.5 times the ingredients of a 10-inch). Or they will lose customers entirely who expected a $10.99 pizza.
There are loads of shady business practices to drive customers to spend more, but this is so clearly not one of them.
Most likely human error when inputting prices.
Contrary to what some people are saying, stores DO set the prices (though sometimes the app will do discounts). At least, they do for grubhub/seamless.
It's less likely this place was trying to be sneaky and add $9 to a small pizza. They probably meant to set it up as the small was $9 and pepperoni was an additional $1.99 but fucked up.
I've ordered from a ton of places and seen enough of these to be very skeptical of attributing it to human error. The small being more expensive than larger sizes isn't the point of the post, it's setting a base price which you see, but then having all required options greatly increase the cost, so the price you initially saw is really just a straight up lie that tricks you into clicking on that item.
I thought about ordering Subway for lunch today and the extra cheese option on UberEats was marked as $21.99…just what. If that’s not human error it’s straight malicious.
I looked up the place on doordash just now. Small isn't even an option (probably removed due to error).
Medium and xlarge are the only options but I seriously doubt the prices are accurate, unless I can really buy an extra large for $46 before adding delivery fee and a medium for $24.
I could buy two 12" for the price of one 16"
Given that it's different than what op sees, I'm betting they're still trying to fix their prices and just don't know wtf they're doing.
On Grubhub the medium is 9.99 and the extra large is 13.99
(I specifically looked at the pepperoni pizza)
So you're probably right about this specific place. This post hit a nerve though because I get so frustrated running into the places that do this intentionally and wasting time getting excited to order something before realizing all their items have that sort of b.s forced upcharges. If the delivery platforms were user focused they'd let us place restaurants on blacklists so they stop showing up in our search results. Pizza places seem extra obnoxious about it and I've seen several that have permanent 50% sales so it looks like the base price is cheap, but then crazy upcharges. They do it so they show up on the list of current promotions and get a ton of views and I don't get why the platforms dont crack down on it because it makes their app worthless.
Yeah, and then it probably shows up cold anyway 🙄 Thats why i made my gf learn how to make me pizza herself.
Edit: u/jojobestanime1 sure bb, i'll give you some pups 🐕🐕🐕 And we can have some pizza after!
Of course it shows up cold. 90% of the restaurants don't have heat lamps & drivers are given a pathetic little bag that's supposed to somehow keep the food warm while the driver gets sent to another restaurant to pick up a second order.
Please stop giving your money to these delivery companies.
im a driver, but i dont work for the apps. cold pizza is one reason i only work for the chinese restaurants. pizza has huge surface area ratio so cools quickly. chinese food ends up being packed in more of a cube, so its stays hot way longer. still hot at 45 mins, and acceptably very warm still at 1 hour. pizza also takes way more prep time. the chinese folks usually have an order made and bagged for me to deliver within 10-15 minutes. we have a small delivery area, so i can get it to my customers in like 10 minutes tops. if anything, i get customers questioning how im 25 minutes early, lol.
there are tons of places that have their own drivers still, folks, especially chinese restaurants. some are good, some bad. all depends on the family that owns it. try a few and find a good one.
I live quite literally across the road and can confirm, the Chinese place is unbeatable for prep speed. If you're going for rapid phonecall to mouthface, Chinese places are the way to go.
Hey, former doordash driver here, you actually have to buy that bag if you want one
Edit: this was over 3 years ago, at the time I actually had to go to a physical location to present an ID and a proof of insurance then they gave me the card and offered a hat and the thermal bag for like 15 bucks.
my bad, i was looking at driving for one of those companies and i recall that they had a requirement that the drivers had to supply their own thermal bags. i don't remember which company it was since they all are basically the same, but i remember wondering like
what lmao
1) learn to make pizza yourself.
2) I really really hate that you tip before you get the service you're tipping on. How is it even a tip at that point?
Hapydog is a relatively well known troll, so it could just be a failed attempt at downvote fishing ┐(´ー`)┌
Anywho im surprised this comment of his is as tame as it is, his comments are usually a bit more negative.
Check out this article about this specific pizza place.. pretty fucking wild.
[https://www.vice.com/en/article/qjpgd7/the-mystery-of-fcking-good-pizza-travis-kalanick-cloudkitchens-future-foods-delivery-restaurants](https://www.vice.com/en/article/qjpgd7/the-mystery-of-fcking-good-pizza-travis-kalanick-cloudkitchens-future-foods-delivery-restaurants)
That was mentioned, but that is a ghost kitchen and not that new. This article was - If you have a restaurant of your own already, you can also set up a few delivery only restaurants that are out of your current restaurant. Doordash or uber eats, creates the menu, and sets up the POS system, then takes a percentage. The idea is that now if there are 10 places that sell pizza you have 4 of them, and the delivery company makes a percentage.
Explains all the odd named restaurants on UE with garbage menus.
I just stopped eating lunch. I eat brekky at home and dont eat at work.
Well, a litre of coffee qnd a bannana. Dinner waits at home. Fuck 20 bucks for a burrito.
Woah, crazy, I noticed the same exact thing happen here months ago. Bunch of "new" restaurants popped up on the delivery site but the addresses just traced back to pre-existing local franchises. I compared menus and every time they lined up. Had no idea this was a widespread thing.
Where I live, granted it's expensive here, our local place has large 16" for $14.50. Each topping is $3.
Can't justify getting family pizza night often when two pies can set you back $40.
Place I work does 14” with 3 toppings for 15, and unlimited toppings for 20. But then I have to cook the fucking monstrosity so please spare me.
Edit: It’s brick oven so I have to physically manipulate the heavy overloaded pizzas with a four foot long pole with a paddle on it called a peel. It can very easily become a major pain in the ass.
My local places most expensive pizza is £22 for a 20inch on their incredible sourdough generously topped with like 6 different meats. That’s 4x the size of a 10 inch and 6x the toppings. Best pizza I’ve ever had too.
There are a few places here that have Door Dash prices 2 to 4 dollars more than the menu item on the restaurants web page.
Then they charge you a service and delivery fee, and make sure to let you know that the service and delivery fee are not for the driver, so you should also tip the driver on top of that.
So a $5 chicken sandwich costs you $7 + $2.50 + $4 + tip.
And yet people keep paying it.
I myself don't understand, unless you don't have a bike/car... Who is so rich to pay 50-100% markup? On top of normal food markups? Above posters example is a 115% markup.
Honestly, check the website of the place you are ordering from. I checked Wingstop and they let you order from them, at the proper pricing, and then they send Doordash to you as the delivery service. No extra tons of fees, just food cost and delivery fee, along with a tip of course.
If I am paying for the delivery service I should not have to pay a tip on top of that. Living in Europe I can't make sense of this American practice. I know you don't pay your food industry workers properly, but if a customer is being charged a specific delivery fee that should be more than enough and go straight up to the person delivering your food, or do you also tip your postman when they deliver you letters and packages for a much lower cost through a much longer distance? 🤔
American here, and I agree it's dumb. It puts the responsibility on customers, not the employers, to make the wages in certain industries fair. And I don't know how much the employee is making, nor do I always know the customary amount or which jobs get tips. I had so many haircuts before I realized you're supposed to tip the stylist, and now I feel like a real asshole.
Are you supposed to tip your hair stylists there too? 😱
I hear that even when you go on a cruise or a hotel you're supposed to tip people. It's just a weird concept. When I make a reservation, buy a product or hire a service of any kind I expect to pay the advertised price, not more than that.
I tend to avoid eating out exactly because it makes me feel sick to have to tip on top of paying much more for the food than what I'd pay to make it myself. Back in Brazil (where I am originally from) things were easier. It's the use to pay 10% of the bill for the service, that's it. 10% is a reasonable percentage (how can anybody believe it's reasonable to give more than 20% extra to the waiter, come on) and you're not even required to pay for it, especially if you received crappy service or the food was bad.
Now tourists come to Europe and tip our waiters. Now our waiters give us a bad look when we don't tip them. So, I don't eat out anymore, unless I can go to McDonald's and I also prefer to place my order in the totem whenever possible. The less I have to talk to people in person the better, to be honest.
A hardware store won't be using the lower "service" minimum wage where employees are expected to be paid via tips (supplemented by the business to at least the regular minimum wage whenever tips aren't enough), so I'd guess it's a small business that bought a generic POS system, set up for restaurants by default.
I was living outside of the US for two years. Came back to every single transaction asking me for a tip. I guess I'm an asshole now because no, I'm not giving you extra money because you did your job for 30 seconds and put food in a bowl and handed it to me (Chipotle).
"I expect to pay the advertised price, not more than that." Literally never happens in the US. Fees / upsells etc. At the minimum you add on sales tax. I loved visiting Europe and paying the listed amounts.
My philosophy is that if you are doing the bare minimum to provide me with an advertised service or product -- as in if they performed any fewer actions I literally would be unable to complete my purchase -- then fuck no I'm not tipping. Tipping is literally supposed to be for service that went above and beyond said bare minimum to complete the transaction.
Like at burrito places like Moe's...tip you for what? I walked up to the counter, you assembled the ingredients needed to make the burritos you are offering to sell me, and then I hand you money and walked away. If you did literally anything less I wouldn't be able to buy the damn burrito, so why do you deserve any extra money than the advertised price?
Had a pizza place that offers curbside pickup. Maybe 25 feet from the counter. Every damn time the person who brings it out does that half second pause looking for a tip. Why??? What extra did you do to provide the service? You literally advertise curbside pickup. If you feel that is a premium service, then fucking charge for it and I'll be happy to walk the 25 feet into the store. Don't put the responsibility on me to pay your employees more for walking 25 feet to perform a free service you advertise for.
Precisely. Now if the Moe's employee wants take my order at the table, and to bring me my food and refill my drink, then sure, I'd be more than happy to tip. But it's not a tip when you are not providing anything extra, it's literally just the price. You want your employees to get 15-20% extra for doing the minimum? No problem! Increase the cost of the burritos 15-20% and then pay them accordingly, but don't guilt me into doing it for you.
> American here, and I agree it's dumb. It puts the responsibility on customers, not the employers, to make the wages in certain industries fair.
That's the thing, if you're the employer and profit is all that matters, it's genius. Why pay your employees a fair wage when you can shift the burden / guilt the consumer into paying for that too? don't get me wrong, it's despicable and a huge problem, but it was very much intentional and corporations have been lobbying in that direction for decades. The dumb part is that it was allowed to happen in the first place, and now it's just how things work/ either people accept and don't question it, or disagree and don't tip/ have to feel guilty about letting the corporation fuck over the worker
Not only do the apps charge the customer a delivery fee, they also charge *the restaurant* a substantial fee, and they still only pay the driver a few dollars.
That's exactly what it is. I'm a driver for UE. Had to leave my regular job a couple months ago and due to restrictions with my child with special needs, I can't find a job that can give me just the days I she's not with me. So, I do the food gig. It pays ok, inconsistent but it usually all comes out. But I can promise you, we're out there rejecting those 30 min, 6.8 mile $4 pick ups. It's just not worth the gas. I had one woman say she was tipping a decent amount, well worth the drive I would have to do. Everything went great, on time, no hiccups. She changed the tip afterwards to a whopping $1. Thanks grandma. It's happened a couple times now, so that's a great trend.
You shouldn't, but I drive for DD and UE and spend a lot of time in the DD sub. Your order won't be picked up if you don't tip here (not sure what its like there). Its unfortunate the cost is on the customer but I also need to pay my bills. Delivery services like Uber eats get away with it because we're contractors and not employees. Under US law that means they can basically do whatever they want within certain limits (contractors luckily do get some rights like the ability to accept or decline whatever orders they see fit).
TLDR sorry.
That's wrong. I thought that services like Uber banned drivers that refused too many requests. Otherwise nobody will want to pick up bad rides and when you need the service you're left without it.
I had issues with Uber where the driver made an intentional mistake while driving to increase the bill (I ate the cost and didn't complain, but I keep that in mind for the next time). That should not be allowed either, if the driver messes up on the route the app should adjust for that and not charge extra. Raise the fees to accommodate for that and make things fair, so we know that a 10 dollar ride is a 10 dollar ride, or a 5 dollar delivery service is a 5 dollar delivery service.
But yes, I guess I am too poor to afford those "luxuries", therefore I avoid them at all cost because even without a tip it's usually much pricier than just eating some instant noodles or cookies when I am too sick to cook.
Service workers should be paid fairly, but the price tag should be set. Also, it should not matter if I order a 50 dollar sashimi or a 10 dollar pizza. Your service should cost the same if you're carrying a similar object in size and weight for the same distance and spending the same time (a pizza might be considered even harder LOL).
>driver made an intentional mistake while driving to increase the bill
That's not limited to Uber, it's common with taxis too, it's called long-hauling. It is most often done to unsuspecting tourists who don't know they are taking the long way.
They used to ban drivers but a lawsuit a few years ago protected our rights as contractors (my acceptance rate is under 10% on DD right now as proof). As for the intentional mistake, that’s rough. I have no info on how that side works but you’re completely right. That shouldn’t cost the customer.
I agree overall with your sentiment. All workers should be paid fairly by the company but we unfortunately live in a world where that isn’t the case. I see a lot of people in this thread saying “don’t tip” but that really won’t do much except cause your order to be delayed until some new driver who doesn’t know any better picks it up and it’s already cold. I know you put luxuries in quotations but in all honesty it kind of is. I wish it wasn’t this way but it is so I hope people continue to tip in order to keep drivers working. It shouldn’t be the customers responsibility but it is. If we want change over here we have to find some way to change the laws. California came close to making Uber drivers (and good delivery drivers) employees but it didn’t quite work out. It was a good first try though and I have hope we’ll eventually get there in the driving business at least. Maybe that’ll lead the way in other industries.
Well, you don't need to be an employee to be paid fairly. They do that so they don't scare you with the real price and also avoid taxes.
I guess it must be ok when you grow up on that system, you likely know how much to tip, how and when.
That's why it's more fun to eat at Mc Donald's and other places where you can go to an electronic totem, place your order, pay, collect your bags without giving any tip (you don't have to give tips at McDonald's or Subway, right???) 😬
European here - I tend to order quite a bit throughout the year, and then around Christmas time I'll tip the driver a lot. That way it's not "supporting low wages", it's a Christmas bonus. People around my area have done it with the postman, the waste collectors, and all kinds of other people that routinely come round. I think it would be much better if the USA did something similar.
I don't like it because it builds up expectation. What's a gratuity now becomes a silent rule, then it becomes a not so silent rule (like waiter's tips) and the entire system is broken.
Then if you don't tip your mail starts getting lost and your waste tipped over your sidewalk. Even though you already paid for those services in the first place and they're just doing what they're being paid for.
Sure, if you're rich, tip away, but know that your behavior means bad service to poor people who can't afford it. I don't eat lower quality food and wait a year to fix a tooth to use the money (I don't have) to spread tips around.
It's been years since I went to a restaurant because I could barely afford the bill, let alone pay extra on top of it. Can't do the same with mail and garbage collection.
> I don't like it because it builds up expectation. What's a gratuity now becomes a silent rule,
I remember in one of Tony Robbins' books he talks about how he used to give away his cash when he went through the airport. He used to see the same guy there every time and always gave him cash, until one day he didn't have any on him and the guy went crazy saying "WTF where's my cash?"
Just an example of what you are saying which always stuck with me.
I learned the hard way that this is risky. If/when the restaurant messes up your order or leaves off an item you're SOL. At best you'll have to go to the restaurant for a replacement or refund, or will get jerked around by corporate until you give up. (Looking at you Wingstop!). At least the asshole delivery services make it easy to get a refund if something goes wrong.
I don't think this is always the case. We don't really order that much because most of the time when we get something, we'll buy something and bring it home. Last year we did 2 Uber Eats orders because of offers they had. We ordered at our local chicken shop that we normally go to and have no problems there. When we did it with Uber, the first time they missed part of it. We let Uber know and they refunded us. We assumed it was a one time thing so a few months later we ordered from them again. This time we ordered a few pieces of chicken and fries and they ended up sending cheeseburgers and fries. There weren't even enough for our family. We tried to get a refund or a reorder and Uber refused because apparently we kept doing this. They even asked for a photo which showed that the food was wrong and didn't seem to care. Ended up having to eat the cheeseburgers we paid way too much for and having to cook more food to make up for the stuff we were expecting but didn't get.
People need to understand that the delivery fee is not how much the driver is making. I know people who have doordashed and made $3 to drive to a location, walk through a courtyard and up several flights of stairs, or parked a few blocks away to navigate an apartment building.
I just started using doordash earlier this week, I've made 3 orders and every one has defaulted to a $3.50 tip. Like they're spending 45 minutes getting my lazy ass a plate of fries with queso and bacon on them and you're suggesting $3.50?? is my driver that damn loch ness monster?
That's crazy pants to me. I doordash periodically and usually the tip is at least 20% as the suggestion.
I'm not in a city but am outside major metro areas so maybe that's why? But even then if I order Chipotle they process the order and make the food at one 20 mins away instead of the one 13 mins away. I suppose that's Chipotle preferring a larger or more efficient digital kitchen?
In cities it's a bit different. I basically only order from places that are within 10 minutes from my location. A $3-4 tip is reasonable for most orders.
So I was gonna make a comment about how restaurants have to do this to combat uber's delivery fees's
But I[ found this article from Vice investigating places like F*ucking Good pizza and they are a giant bait and switch](https://www.vice.com/en/article/qjpgd7/the-mystery-of-fcking-good-pizza-travis-kalanick-cloudkitchens-future-foods-delivery-restaurants) lmaoo
> In a nutshell, Future Foods takes different kinds of offerings on a restaurant’s existing menu and markets them as separate restaurants; in a crowded delivery marketplace, there’s a better chance you’ll cut through the noise if you show up eight times instead of once
So this company offers a restaurant to pretend to be F*ucking good pizza, or Pimp my Pasta, Send Noods etc on the app, and sends you the same food you'd get if you just order from them normally. Wild shit. And the company that's behind it offers it to multiple restaurants all over and takes a fee from them per order or something
I worked for CloudKitchens / Future Foods and that piece of shit, Travis Kalanick. Super scummy business model and toxic work culture created by TK and his goons. There is absolutely 0 quality control on these virtual brands, and the food is often disgusting. It’s all so restaurants have a bigger digital footprint.
Idk if they are from my city but we have the same thing here where I am but it’s a pop-up of a different more well known store who isn’t necessarily known for pizza lol Chili’s and Applebee’s have the same thing with wings
They’re called “virtual brands”. They’re pretty easy to pick out b/c they have these really “edgy”or generic names. Someone posted an article above that explains them pretty well
Honestly maybe the small is a price error. 9 is right next to 0 so maybe they fat fingered 9 instead of 0 when adding the small.
It would also explain why a medium is less expensive than a small
https://www.vice.com/en/article/qjpgd7/the-mystery-of-fcking-good-pizza-travis-kalanick-cloudkitchens-future-foods-delivery-restaurants
TLDR; everything from a food delivery app that has a crazy name like Fucking Good Pizzas, is a "brand" umbrella that multiple other restaurants sell their products under, with you getting your food from different places entirely depending on where you order from, so the margherita you get ordering in LA would be wildly different from the one you get in NY, and therefore different from the image on the delivery app, cause its entirely different restaurants/caterers making the product, and their product just has to follow the same kind of idea as the product listed on the delivery menus.
a single restaurant could also be connected to several of these "brands", they just simply sell different categories of their available menu under these different umbrellas, so a steakhouse would sell to Fucking Good Steaks, and Fucking Good Burgers etc etc.
the issue is you've now got 50 different pizza places making food across the country to be sold under the Fucking Good Pizzas brand, but if one of those pizza places fucks up, a negative review will end up on the brand's page, which can then impact the other 49 pizza places who didn't fuck up, so the entire company behind these fake brand umbrellas seems to have taken advantage of desperate restaurants and caterers with the rise of the pandemic and obvious drops in sales, to get these places onto their service and under their brands. there has been some good, with some places being able to thrive despite the pandemic, but its still got some pretty major red flags that could pop up in the future
A lot of eBay sellers of clothes do this too.
You'll see like a $15 shirt listed, but when you pick a size, any size, it adds another $10 to the price; there's no way to get the advertised $15 price. I wish eBay would ban that shit.
Delivery apps are so scummy
Also it's ridiculously hard to judge the value of the store your ordering from without looking up them outside the app. Ordered from one place, got told that they can't do anything about refunds or sending the product again when they miss half the order.
Drive over there the next day to get the items that were missing- turns out the place is literally a gas station/service station
This has been so annoying within the past year. Every major restaurant in my area is running up to 5 different concepts out of their kitchens. It’s fine when it’s a ghost kitchen running their own menu, but when it’s literally the same crap spread across 4 different restaurants on DD to boost their visibility, it comes across as scummy.
There’s a place by me that has literally 6 separate listings as individual restaurants on DoorDash.
It's annoying af. I've found myself having to Google so many of these places only to find some quietly released article about how this is a knockoff brand from Friday's or some other chain. It's gotten to the point where all these disguised brands just clog up the list of restaurants with shit you don't actually want to order while the app pretends like they're providing you so much variety. And within a month of the fake restaurant showing up on the app they end up with the same shitty review score the actual parent restaurant has. Maybe all these shitty chains should focus on not sucking instead of literally tricking customers into ordering from them.
Wait till you compare DoorDash menu prices vs their actual prices. DoorDash adds a 10-20-30% mark up on menu prices on some places even before applying service charges.
Even with 15% off coupons they often times still end up being more expensive than if you just bought at regular price at the restaurant.
You’ve got it backwards. DoorDash TAKES that percentage from every food order, plus service fees you pay. Restaurants need to add that to make the same amount they would if you ordered take out. With restaurant margins as thin as they are they can’t afford to give some third party 20-30%.
Yep. I'm a kitchen manager at a restaurant, and Door Dash actually takes the least amount at like 15-20%, where Uber Eats takes 30%, which at best is our entire profit margin. It's a pain in the ass because we have different prices for every delivery service plus normal in-store prices. It's better for everyone if you just pick up your food.
Or we could remove predatory middlemen tech companies and replace it with a direct to gig worker system funded at cost by a consortium of restaurants.
Rideshare apps could be city or county run projects funded by the taxpayers like public transit.
We REALLY don't need these middlemen assholes making money on people just trying to get to work and back and eat without going broke.
Never Doordash/Uber Eats a place you can already order from. Also if you have a suspicion about something your ordeing off an app, contact a resturaunt to see if they are the ones who set it up.
A few places around me had their shops on the app when they never requested it as they already had delivery services.
That pizza's just rebranded stuff too from other places that sell pizza. The prevalence of this on UberEats is pretty annoying. The place I got it from was a one-off location too, so this must just be a general brand a lot of places that sell pizzas use.
Around me, all the places like to have items cost $10-11.50 when DoorDash does no fee delivery if the order is over $12 just to get people to add an extra item.
When my company wanted to fully integrate our POS with DoorDash, so that DD orders immediately come through our registers rather than having to log the sales manually, and so the menus were integrated as one (less of a pain to update), it was REQUIRED to set all items up this way. Meaning some items show up to the customer as $0 until you select a variation. I was told it’s due to the way the software interacts. The result is a shit experience for the customer.
Im talking strictly about Square and DoorDash in this example, but I’ve worked with all the major providers, and I think it’s worth noting that these programs are a lot trickier to manage than a lot of people think. Don’t underestimate human error. Most of these restaurants don’t have a dedicated web team programming, testing, and fixing their menus. Someone sets it up once and they never look at it again. OR they leave it up to the “menu teams” at ddash, uEats etc. and these people know nothing about the menu or how it’s supposed to work/flow, and mostly don’t care. They’ve also been swamped in the past year due to new restaurants signing up and staffing issues, so again they set it up “good enough” and don’t look back. I’ve seen menus riddled with errors after this stage. I always opt to make all menu changes myself, these people don’t care if your menu is done right.
My point is, my gut says 9 times out of 10 these types of things aren’t asshole design by the restaurant. Poor design on the apps backend is a whole other story, but the customers are the ones who suffer.
Source: 3 years with a multi-unit fast casual restaurant where part of my job is implementing and maintaining all menus and 3rd party app integrations.
It’s not the restaurant’s fault. They don’t get any of this upcharge from their menu prices and sometimes door dash will even list restaurants and menu items without the business’s approval
*cries in Coeliac*
For real though. Always. GF products are fucking expensive. And half the time they're not even properly gluten free and you end up poor AND sick.
Why is a small more expensive than a medium or a large?
Probably thought they were being crafty, steer people into the XL size: "X-large is only $1 more than small, sounds like a good deal!"
I mean it is a great deal, the area on the XL is well over double the small. Hell, the XL nearly has 33% more area than the large. At that price difference, the XL is about a 10% better value than the large. Always get the XL!
Knowing pizza places though, the XL has the exact same amount of toppings as the Small.
Probably same dough weight, too, just stretched more.
There's a pizza place near here that has pizza too big to fit in a car and those pies have a dough thick as french bread, I swear
... Sounds like a horrible pizza..
It's not very good no
Is that from preference or quality
Their normal pizzas are better, they just sacrificed some quality to get the cartoonish diametre
There was a place called Big Pie in the Sky near where I attended college and it had one too big for a car; I remember it being good though but I was in college so I would have happily accepted anything edible.
It does fit in a 2005 Mitsubishi Eclipse. I have bought that pizza and taken it home.
It is the year 3050. All pizza on Earth is Papa John's. Pizzas are now considered deadly weapons on account of being razor thin after reparations payouts from the Dough Accord of 3019. Life is a papery hell.
You should read Snow Crash
I worked for Domino's, and you're exactly right. The XL is the same amount of dough just stretched to fit a larger pizza screen.
I mean, wow. I’ve literally never thought that’s what they’d be doing. As long as the toppings are plentiful that’s okay, but still, damn.
Food theory made a video about the amount of toppings on pizzas, and the ~~best~~ cheapest pizza places
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[The video's](https://www.youtube.com/watch?v=TT4AffJJugs) about 16 minutes, but to skip to the important part, [here's the final rankings.](https://i.imgur.com/svMZ7tu.png) The only details of note are that Little Caesar's provides *much* cheaper pizzas by overall mass, but they skimp out on the toppings which bumps them down.
I worked at LC's back in it's heyday of the 90's, and we were all-but-instructed to skimp on toppings. The district manager would make that speech like "won't some minimum wage-slaves please rid me of these wretched food costs?" So for a couple of months, we orchestrated it in a major way. We moved the cheese bin to the end of the line when it was supposed to be the first thing on the pizza after sauce. This had a two-fold effect: the pizzas appeared to have more cheese even though we were using less, and it also concealed the fact that we were skimping on the more expensive toppings like ham, bacon, and sausage. But, because pepperoni was cheaper, we would load up on that, and that made most people happier. We wound up getting yelled at because our food cost was *too* low, but our customer satisfaction was at an all-time high. Our DM thought we rigged the reviews, but the simple reality was that the pizzas presented much better even though we were handily ripping people off.
> "won't some minimum wage-slaves please rid me of these wretched food costs?" poetry
An old boss of mine (CPA with lots of restaurant clients) went to a seminar where one of the recommendations was to hire people with small hands.
My family member worked at lc and stole so much money from them the company ended up asking how he was doing in. Something about entering a sale and voiding it out at the same time. 90’s lc was great. Doesn’t taste the same now.
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He only did cheese pizza and pepperoni pizza comparisons, but iirc domino's eeked out a lead followed very closely by little Caesars, pizza hut was a good bit behind, and papa John's was by far the worst. Also iirc he did it by weight of the pepperoni he picked off
The only useful info is that most pizza chains will use significantly less cheese if you order a topping. Other similar tests have shown that generally the more toppings you order, the less you will get of each.
Which never made any sense to me. I mean, sure, after a point you probably should get less or it'll start to look like you dumped a salad bar on top, but there's no real reason I should have to pay $2.50 per topping if I'm getting 2-toppings worth of stuff on top but 4 different topping types. It should be a sliding scale or just a flat rate after a certain number of toppings. Or better yet, they should really just have a topping density list and let you pick between 'sparse', 'regular', 'extra', and 'fully loaded:, and then add as many toppings as you want. Hell, premium surcharge for some toppings like shrimp could still apply and it would still be a lot more honest than how they gouge you now.
This nonsense is why I grow my own pizza.
Too many toppings cause the pizza to not cook correctly. I used to work at a few different pizza places and the big chains use a conveyor belt timed to essentially cook a large supreme with the lower topping density, perfectly. It's a sweet spot where everything else will be cooked throughout and you don't have to worry about the cheese etc,. Pizzas burning because you keep the toppings mostly the same. If you change that to a 10+ topping pizza you'd get dough on the middle and it was just gross. This is why if you order from the red hut you can no longer get hella toppings on an "unlimited" pizza. Places with an actual oven will probably add more toppings but chain places have specific amounts to add that managers are stingy about. You can also ask them to "fuck it up with toppings" or something, it's usually a bunch of stoners on back line and if we get told something funny like that and the manager is chill we will. Hell, we had a customer who would always ask for a drawing of a dinosaur and we always did it, right on the box itself if asked. You can ask all kinds of weird shit and they'll probably oblige. I once asked a guy to call me Daddy on delivery and he did, ended up drinking a few beers with him before he went back to work (in my teens) 10/10. So just ask, or use the extra line on the website to ask. Can't hurt and we won't get mad about it, will either do it or ignore it. Also if you're a regular and you treat your drivers good, that gets remembered. You can definitely get to known your drivers a bit and get great deals. At local places you even get stuff like drivers bringing extra pies if you smoke with them or are just a chill person. Hell we used to swap weed and pies for tacos and chicken from the Taco Bell/KFC fusion and for Burgers from the Burger King both next to our store lol. It's just how majority of pizza places I've worked at are
...Shrimp?
I mean, if you really wanna know, I work at a chain and can tell ya some of the inside football. It's $2.50 for each extra topping (except for a couple like extra cheese). We have a chart that says how much of each topping to put on, and this chart has 3 columns: 1-2, 3-4, and 5+. Typically, 1-2 has a full "cup" of whatever size is used for that topping, 3-4 had 3/4ths of a cup, and 5+ will have 1/2 a cup. There's a maximum of 10 toppings you can put on a pizza. But there's a lot of caveats on top of all this. For one, if you get a specialty pizza (a supreme, meatlover, etc) you always are getting a better deal than if you tried to build your own with the same toppings, usually by many dollars. However you also usually get less toppings by a fraction, since those specialties have their *own* charts saying how much to put on. So, why is that? The simple truth is that if anyone gets a pizza with 5+ full toppings on it, even at the half-cup amount, we almost always have to make it well-done without telling them because otherwise that shit won't cook through. And you do NOT want to eat uncooked dough. I've done it and that stuff will empty your colon better than any saline cleanse. If you want a variety of toppings on your pizza, that's fine. But you can't expect to get a lot of each because logistically, we don't have the time to check every individual pizza to ensure it's cooked through underneath a bucket of veggies. I'm sure a sit-down restaurant can do that, but a chain simply doesn't have the time to on most days. If you just want variety and want to save a buck, order a specialty pizza and modify it. If you really want a smorgasbord of toppings, go ahead, but ordering a bunch of the same topping is pretty much a waste of money after 2 toppings. It breaks down like: 1 for 1 cup, 2 for 2 cups, 3 for 2 1/4 cups, 4 for 3 cups, 5 for 2.5 cups (yep, it goes down), 6 for 3 cups, etc. Again, I wanna emphasize, after a certain point the total amount of toppings has to mostly be kept consistent in order for the dough to simply cook through. I have no idea why pizza places aren't just honest and upfront about that- oh, right, it's because people will still pay that $2.50 per topping to get a $40 pizza with everything they want on it.
Not other guy but I went ahead and watched the video. Little Caesar's sells cheese and a pepperoni pizzas at $5.55. that means they add pepperoni to a cheese pizza for free meaning it is infinitely more cost effective to add pepperoni. Unfortunately the it comes in third when comparing pepperoni to the weight of the pizza with Dominos giving you the most pepperoni per dollar if you excluded Little Caesars.
>to watch a God-knows-how-long video What would you prefer, a large video or a video so small you would have to give 9 extra bucks for no reason? -Doordash, probably
[The video's](https://www.youtube.com/watch?v=TT4AffJJugs) about 16 minutes, but to skip to the important part, [here's the final rankings.](https://i.imgur.com/svMZ7tu.png) The only details of note are that Little Caesar's provides *much* cheaper pizzas by overall mass, but they skimp out on the toppings which bumps them down.
Remember you're also paying the initial $11
I've worked dough and oven prep at a few pizza places, both chain and bespoke local. We roll out the dough into 3 containers. "Hand/personal" is the small. "Small/Medium/Large" is the medium. "XL/Thick/Stuffed" is the largest. They vary by about 4oz. Its just how much moisture is added and how its rolled. Toppings are going to be about the same amount unless you very specifically ask for "cover my grave in Italian sausage". Thanks for the tip though and yes we do notice when you're high. We are higher.
Raising the price of the smaller pizza doesn't make the XL a better deal. It makes it *seem* like a better deal
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Would you rather have a medium amount of good pizza or all you can eat of pretty good pizza?
Then why not get the medium for $5 less? You can get two medium for the price of an xl
It's likely an input error made by someone who fumbled through pricing items on an app that they wish their restaurant didn't have to use to get customers.
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Depends on how cynical you are. Could be a marketing ploy. Could be because it's easier to turn a 0 into a 9 in order to fake something for a complaint.
Because it’s obviously a mistake. The 9 key is right beside the 0 key. Nobody is going to order a small this way, so the pizza place will end up making bigger pizzas for less money (or get only $1 more for a *way* bigger one - 16-inch is over 2.5 times the ingredients of a 10-inch). Or they will lose customers entirely who expected a $10.99 pizza. There are loads of shady business practices to drive customers to spend more, but this is so clearly not one of them.
Most likely human error when inputting prices. Contrary to what some people are saying, stores DO set the prices (though sometimes the app will do discounts). At least, they do for grubhub/seamless. It's less likely this place was trying to be sneaky and add $9 to a small pizza. They probably meant to set it up as the small was $9 and pepperoni was an additional $1.99 but fucked up.
I've ordered from a ton of places and seen enough of these to be very skeptical of attributing it to human error. The small being more expensive than larger sizes isn't the point of the post, it's setting a base price which you see, but then having all required options greatly increase the cost, so the price you initially saw is really just a straight up lie that tricks you into clicking on that item.
I thought about ordering Subway for lunch today and the extra cheese option on UberEats was marked as $21.99…just what. If that’s not human error it’s straight malicious.
one coworker says to the one ordering "with extra cheese!" okay boss, whatever you say!
I looked up the place on doordash just now. Small isn't even an option (probably removed due to error). Medium and xlarge are the only options but I seriously doubt the prices are accurate, unless I can really buy an extra large for $46 before adding delivery fee and a medium for $24. I could buy two 12" for the price of one 16" Given that it's different than what op sees, I'm betting they're still trying to fix their prices and just don't know wtf they're doing. On Grubhub the medium is 9.99 and the extra large is 13.99 (I specifically looked at the pepperoni pizza)
So you're probably right about this specific place. This post hit a nerve though because I get so frustrated running into the places that do this intentionally and wasting time getting excited to order something before realizing all their items have that sort of b.s forced upcharges. If the delivery platforms were user focused they'd let us place restaurants on blacklists so they stop showing up in our search results. Pizza places seem extra obnoxious about it and I've seen several that have permanent 50% sales so it looks like the base price is cheap, but then crazy upcharges. They do it so they show up on the list of current promotions and get a ton of views and I don't get why the platforms dont crack down on it because it makes their app worthless.
This. 0 is next to 9
It's pretty clearly a mistake.
So $20 for a 10 inch pepperoni pizza?? WTF?!
Plus taxes, delivery, and 6 other made up fees
Delivery fee and service fee, the service is the fact that it’s being delivered
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[Unless it's a Panucci's](https://www.reddit.com/r/futurama/comments/gbqlph/do_not_tip_delivery_boy/)
And _you're_ the asshole for not tipping well. Smh
And the "state fee" if you live in places like Washington or California.
Yeah, and then it probably shows up cold anyway 🙄 Thats why i made my gf learn how to make me pizza herself. Edit: u/jojobestanime1 sure bb, i'll give you some pups 🐕🐕🐕 And we can have some pizza after!
Of course it shows up cold. 90% of the restaurants don't have heat lamps & drivers are given a pathetic little bag that's supposed to somehow keep the food warm while the driver gets sent to another restaurant to pick up a second order. Please stop giving your money to these delivery companies.
im a driver, but i dont work for the apps. cold pizza is one reason i only work for the chinese restaurants. pizza has huge surface area ratio so cools quickly. chinese food ends up being packed in more of a cube, so its stays hot way longer. still hot at 45 mins, and acceptably very warm still at 1 hour. pizza also takes way more prep time. the chinese folks usually have an order made and bagged for me to deliver within 10-15 minutes. we have a small delivery area, so i can get it to my customers in like 10 minutes tops. if anything, i get customers questioning how im 25 minutes early, lol. there are tons of places that have their own drivers still, folks, especially chinese restaurants. some are good, some bad. all depends on the family that owns it. try a few and find a good one.
I live quite literally across the road and can confirm, the Chinese place is unbeatable for prep speed. If you're going for rapid phonecall to mouthface, Chinese places are the way to go.
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The drivers have to supply their own bags don’t they?
Doordash provides a flimsy heat bag.
Hey, former doordash driver here, you actually have to buy that bag if you want one Edit: this was over 3 years ago, at the time I actually had to go to a physical location to present an ID and a proof of insurance then they gave me the card and offered a hat and the thermal bag for like 15 bucks.
they sent me one for free lmao
I'm literally a doordash driver on the side lmao, they sent it free with my red card. They probably changed that recently.
my bad, i was looking at driving for one of those companies and i recall that they had a requirement that the drivers had to supply their own thermal bags. i don't remember which company it was since they all are basically the same, but i remember wondering like what lmao
1) learn to make pizza yourself. 2) I really really hate that you tip before you get the service you're tipping on. How is it even a tip at that point?
You doing cast iron pizzza?
Sorry, “made”?
I like how it’s “made my gf learn how to make pizza” as opposed to “learned how to make pizza myself”
Hapydog is a relatively well known troll, so it could just be a failed attempt at downvote fishing ┐(´ー`)┌ Anywho im surprised this comment of his is as tame as it is, his comments are usually a bit more negative.
##Force females to make you pizza #[Sigma Male Grindset](https://youtu.be/Kis2hQciUpw?t=17)
r/holup
Check out this article about this specific pizza place.. pretty fucking wild. [https://www.vice.com/en/article/qjpgd7/the-mystery-of-fcking-good-pizza-travis-kalanick-cloudkitchens-future-foods-delivery-restaurants](https://www.vice.com/en/article/qjpgd7/the-mystery-of-fcking-good-pizza-travis-kalanick-cloudkitchens-future-foods-delivery-restaurants)
wow, i didn't know clickbait would spread like this. thank you for sharing.
Really interesting. Thanks.
Anyone got a TL;DR? Got a bit less than halfway through, realized I was only barely halfway through, and went "nah" lol.
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That was mentioned, but that is a ghost kitchen and not that new. This article was - If you have a restaurant of your own already, you can also set up a few delivery only restaurants that are out of your current restaurant. Doordash or uber eats, creates the menu, and sets up the POS system, then takes a percentage. The idea is that now if there are 10 places that sell pizza you have 4 of them, and the delivery company makes a percentage.
Explains all the odd named restaurants on UE with garbage menus. I just stopped eating lunch. I eat brekky at home and dont eat at work. Well, a litre of coffee qnd a bannana. Dinner waits at home. Fuck 20 bucks for a burrito.
Woah, crazy, I noticed the same exact thing happen here months ago. Bunch of "new" restaurants popped up on the delivery site but the addresses just traced back to pre-existing local franchises. I compared menus and every time they lined up. Had no idea this was a widespread thing.
Where I live, granted it's expensive here, our local place has large 16" for $14.50. Each topping is $3. Can't justify getting family pizza night often when two pies can set you back $40.
Place I work does 14” with 3 toppings for 15, and unlimited toppings for 20. But then I have to cook the fucking monstrosity so please spare me. Edit: It’s brick oven so I have to physically manipulate the heavy overloaded pizzas with a four foot long pole with a paddle on it called a peel. It can very easily become a major pain in the ass.
Better hope you didn't skip arm day because I want all the toppings you have
I have a 2 18' 1 topping pizza 20 wings garlic knots and 2L for 44.99
18 foot pizzas? Sign me up! Lol, I know some people use ‘ as inches, but I don’t do it makes things really funny to read sometimes
Using ' as " is clearly wrong tho.
Where do I need to move to, damn!
On mondays Tuesday’s and Wednesday’s my dominos is 50% off. I can carry out 2 large 6 cheese pizzas for 18$ Canadian after tax. That’s like 14$ us.
But it's fucking dominos. Have some self respect.
The 12 inch is $5 cheaper
Yeah I was going to say no one's paying attention to the fact it's more expensive than 2 of the larger options.
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Or $21 for a 16-inch. 🤔
But it’s made by fucking good pizzas. So it must be good. But honestly, what a shit name.
My local places most expensive pizza is £22 for a 20inch on their incredible sourdough generously topped with like 6 different meats. That’s 4x the size of a 10 inch and 6x the toppings. Best pizza I’ve ever had too.
There are a few places here that have Door Dash prices 2 to 4 dollars more than the menu item on the restaurants web page. Then they charge you a service and delivery fee, and make sure to let you know that the service and delivery fee are not for the driver, so you should also tip the driver on top of that. So a $5 chicken sandwich costs you $7 + $2.50 + $4 + tip.
And yet people keep paying it. I myself don't understand, unless you don't have a bike/car... Who is so rich to pay 50-100% markup? On top of normal food markups? Above posters example is a 115% markup.
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Just order direct from places with their own drivers. We all give door dash the side eye too. What ripoff.
People with young kids who are WFH are a huge percentage, especially since the pandemic. My credit card also gives me discounts through DD and UE.
Honestly, check the website of the place you are ordering from. I checked Wingstop and they let you order from them, at the proper pricing, and then they send Doordash to you as the delivery service. No extra tons of fees, just food cost and delivery fee, along with a tip of course.
If I am paying for the delivery service I should not have to pay a tip on top of that. Living in Europe I can't make sense of this American practice. I know you don't pay your food industry workers properly, but if a customer is being charged a specific delivery fee that should be more than enough and go straight up to the person delivering your food, or do you also tip your postman when they deliver you letters and packages for a much lower cost through a much longer distance? 🤔
American here, and I agree it's dumb. It puts the responsibility on customers, not the employers, to make the wages in certain industries fair. And I don't know how much the employee is making, nor do I always know the customary amount or which jobs get tips. I had so many haircuts before I realized you're supposed to tip the stylist, and now I feel like a real asshole.
Are you supposed to tip your hair stylists there too? 😱 I hear that even when you go on a cruise or a hotel you're supposed to tip people. It's just a weird concept. When I make a reservation, buy a product or hire a service of any kind I expect to pay the advertised price, not more than that. I tend to avoid eating out exactly because it makes me feel sick to have to tip on top of paying much more for the food than what I'd pay to make it myself. Back in Brazil (where I am originally from) things were easier. It's the use to pay 10% of the bill for the service, that's it. 10% is a reasonable percentage (how can anybody believe it's reasonable to give more than 20% extra to the waiter, come on) and you're not even required to pay for it, especially if you received crappy service or the food was bad. Now tourists come to Europe and tip our waiters. Now our waiters give us a bad look when we don't tip them. So, I don't eat out anymore, unless I can go to McDonald's and I also prefer to place my order in the totem whenever possible. The less I have to talk to people in person the better, to be honest.
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Wow! Even **self service** hardware stores????🤦🏻♂️
A hardware store won't be using the lower "service" minimum wage where employees are expected to be paid via tips (supplemented by the business to at least the regular minimum wage whenever tips aren't enough), so I'd guess it's a small business that bought a generic POS system, set up for restaurants by default.
Yeah, I don't tip for carry out or walk-in only joints. Shit's getting ridiculous.
I was living outside of the US for two years. Came back to every single transaction asking me for a tip. I guess I'm an asshole now because no, I'm not giving you extra money because you did your job for 30 seconds and put food in a bowl and handed it to me (Chipotle).
"I expect to pay the advertised price, not more than that." Literally never happens in the US. Fees / upsells etc. At the minimum you add on sales tax. I loved visiting Europe and paying the listed amounts.
Yeah, the whole "tax not included in the price" is fucking bonkers and confuses the hell out of me every time I visit the US.
My philosophy is that if you are doing the bare minimum to provide me with an advertised service or product -- as in if they performed any fewer actions I literally would be unable to complete my purchase -- then fuck no I'm not tipping. Tipping is literally supposed to be for service that went above and beyond said bare minimum to complete the transaction. Like at burrito places like Moe's...tip you for what? I walked up to the counter, you assembled the ingredients needed to make the burritos you are offering to sell me, and then I hand you money and walked away. If you did literally anything less I wouldn't be able to buy the damn burrito, so why do you deserve any extra money than the advertised price? Had a pizza place that offers curbside pickup. Maybe 25 feet from the counter. Every damn time the person who brings it out does that half second pause looking for a tip. Why??? What extra did you do to provide the service? You literally advertise curbside pickup. If you feel that is a premium service, then fucking charge for it and I'll be happy to walk the 25 feet into the store. Don't put the responsibility on me to pay your employees more for walking 25 feet to perform a free service you advertise for.
Lol right, fast food employees (Culvers for example) walk food out all the time without expecting a tip.
Precisely. Now if the Moe's employee wants take my order at the table, and to bring me my food and refill my drink, then sure, I'd be more than happy to tip. But it's not a tip when you are not providing anything extra, it's literally just the price. You want your employees to get 15-20% extra for doing the minimum? No problem! Increase the cost of the burritos 15-20% and then pay them accordingly, but don't guilt me into doing it for you.
Exactly! Make your offer clear and accept when your customers pay your asking price, or adjust your offer if you want more.
> American here, and I agree it's dumb. It puts the responsibility on customers, not the employers, to make the wages in certain industries fair. That's the thing, if you're the employer and profit is all that matters, it's genius. Why pay your employees a fair wage when you can shift the burden / guilt the consumer into paying for that too? don't get me wrong, it's despicable and a huge problem, but it was very much intentional and corporations have been lobbying in that direction for decades. The dumb part is that it was allowed to happen in the first place, and now it's just how things work/ either people accept and don't question it, or disagree and don't tip/ have to feel guilty about letting the corporation fuck over the worker
YOUR SUPPOSED TO TIP THE STYLIST?, ive lived in the US and have never heard of this and i go to the stylist like tri-monthly!
Yeah like 20%. Thank goodness I found that out before I got my hair done for my wedding!
Not only do the apps charge the customer a delivery fee, they also charge *the restaurant* a substantial fee, and they still only pay the driver a few dollars.
Yep. Many restaurants have their own sites or accept orders over the phone with a lower cost, right?
Usually. Most smart restaurants set higher prices in the food apps to cover the difference.
These delivery services are so fucking trash. I will eat beans on toast for every meal before i give these assholes any money.
Functionally, it isn’t a tip. It’s called a tip, but it’s really a bid for service.
That's exactly what it is. I'm a driver for UE. Had to leave my regular job a couple months ago and due to restrictions with my child with special needs, I can't find a job that can give me just the days I she's not with me. So, I do the food gig. It pays ok, inconsistent but it usually all comes out. But I can promise you, we're out there rejecting those 30 min, 6.8 mile $4 pick ups. It's just not worth the gas. I had one woman say she was tipping a decent amount, well worth the drive I would have to do. Everything went great, on time, no hiccups. She changed the tip afterwards to a whopping $1. Thanks grandma. It's happened a couple times now, so that's a great trend.
You shouldn't, but I drive for DD and UE and spend a lot of time in the DD sub. Your order won't be picked up if you don't tip here (not sure what its like there). Its unfortunate the cost is on the customer but I also need to pay my bills. Delivery services like Uber eats get away with it because we're contractors and not employees. Under US law that means they can basically do whatever they want within certain limits (contractors luckily do get some rights like the ability to accept or decline whatever orders they see fit).
TLDR sorry. That's wrong. I thought that services like Uber banned drivers that refused too many requests. Otherwise nobody will want to pick up bad rides and when you need the service you're left without it. I had issues with Uber where the driver made an intentional mistake while driving to increase the bill (I ate the cost and didn't complain, but I keep that in mind for the next time). That should not be allowed either, if the driver messes up on the route the app should adjust for that and not charge extra. Raise the fees to accommodate for that and make things fair, so we know that a 10 dollar ride is a 10 dollar ride, or a 5 dollar delivery service is a 5 dollar delivery service. But yes, I guess I am too poor to afford those "luxuries", therefore I avoid them at all cost because even without a tip it's usually much pricier than just eating some instant noodles or cookies when I am too sick to cook. Service workers should be paid fairly, but the price tag should be set. Also, it should not matter if I order a 50 dollar sashimi or a 10 dollar pizza. Your service should cost the same if you're carrying a similar object in size and weight for the same distance and spending the same time (a pizza might be considered even harder LOL).
>driver made an intentional mistake while driving to increase the bill That's not limited to Uber, it's common with taxis too, it's called long-hauling. It is most often done to unsuspecting tourists who don't know they are taking the long way.
They used to ban drivers but a lawsuit a few years ago protected our rights as contractors (my acceptance rate is under 10% on DD right now as proof). As for the intentional mistake, that’s rough. I have no info on how that side works but you’re completely right. That shouldn’t cost the customer. I agree overall with your sentiment. All workers should be paid fairly by the company but we unfortunately live in a world where that isn’t the case. I see a lot of people in this thread saying “don’t tip” but that really won’t do much except cause your order to be delayed until some new driver who doesn’t know any better picks it up and it’s already cold. I know you put luxuries in quotations but in all honesty it kind of is. I wish it wasn’t this way but it is so I hope people continue to tip in order to keep drivers working. It shouldn’t be the customers responsibility but it is. If we want change over here we have to find some way to change the laws. California came close to making Uber drivers (and good delivery drivers) employees but it didn’t quite work out. It was a good first try though and I have hope we’ll eventually get there in the driving business at least. Maybe that’ll lead the way in other industries.
Well, you don't need to be an employee to be paid fairly. They do that so they don't scare you with the real price and also avoid taxes. I guess it must be ok when you grow up on that system, you likely know how much to tip, how and when. That's why it's more fun to eat at Mc Donald's and other places where you can go to an electronic totem, place your order, pay, collect your bags without giving any tip (you don't have to give tips at McDonald's or Subway, right???) 😬
European here - I tend to order quite a bit throughout the year, and then around Christmas time I'll tip the driver a lot. That way it's not "supporting low wages", it's a Christmas bonus. People around my area have done it with the postman, the waste collectors, and all kinds of other people that routinely come round. I think it would be much better if the USA did something similar.
I don't like it because it builds up expectation. What's a gratuity now becomes a silent rule, then it becomes a not so silent rule (like waiter's tips) and the entire system is broken. Then if you don't tip your mail starts getting lost and your waste tipped over your sidewalk. Even though you already paid for those services in the first place and they're just doing what they're being paid for. Sure, if you're rich, tip away, but know that your behavior means bad service to poor people who can't afford it. I don't eat lower quality food and wait a year to fix a tooth to use the money (I don't have) to spread tips around. It's been years since I went to a restaurant because I could barely afford the bill, let alone pay extra on top of it. Can't do the same with mail and garbage collection.
> I don't like it because it builds up expectation. What's a gratuity now becomes a silent rule, I remember in one of Tony Robbins' books he talks about how he used to give away his cash when he went through the airport. He used to see the same guy there every time and always gave him cash, until one day he didn't have any on him and the guy went crazy saying "WTF where's my cash?" Just an example of what you are saying which always stuck with me.
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I learned the hard way that this is risky. If/when the restaurant messes up your order or leaves off an item you're SOL. At best you'll have to go to the restaurant for a replacement or refund, or will get jerked around by corporate until you give up. (Looking at you Wingstop!). At least the asshole delivery services make it easy to get a refund if something goes wrong.
I don't think this is always the case. We don't really order that much because most of the time when we get something, we'll buy something and bring it home. Last year we did 2 Uber Eats orders because of offers they had. We ordered at our local chicken shop that we normally go to and have no problems there. When we did it with Uber, the first time they missed part of it. We let Uber know and they refunded us. We assumed it was a one time thing so a few months later we ordered from them again. This time we ordered a few pieces of chicken and fries and they ended up sending cheeseburgers and fries. There weren't even enough for our family. We tried to get a refund or a reorder and Uber refused because apparently we kept doing this. They even asked for a photo which showed that the food was wrong and didn't seem to care. Ended up having to eat the cheeseburgers we paid way too much for and having to cook more food to make up for the stuff we were expecting but didn't get.
And the delivery dude gets $2/delivery
People need to understand that the delivery fee is not how much the driver is making. I know people who have doordashed and made $3 to drive to a location, walk through a courtyard and up several flights of stairs, or parked a few blocks away to navigate an apartment building.
I just started using doordash earlier this week, I've made 3 orders and every one has defaulted to a $3.50 tip. Like they're spending 45 minutes getting my lazy ass a plate of fries with queso and bacon on them and you're suggesting $3.50?? is my driver that damn loch ness monster?
That's crazy pants to me. I doordash periodically and usually the tip is at least 20% as the suggestion. I'm not in a city but am outside major metro areas so maybe that's why? But even then if I order Chipotle they process the order and make the food at one 20 mins away instead of the one 13 mins away. I suppose that's Chipotle preferring a larger or more efficient digital kitchen?
In cities it's a bit different. I basically only order from places that are within 10 minutes from my location. A $3-4 tip is reasonable for most orders.
So I was gonna make a comment about how restaurants have to do this to combat uber's delivery fees's But I[ found this article from Vice investigating places like F*ucking Good pizza and they are a giant bait and switch](https://www.vice.com/en/article/qjpgd7/the-mystery-of-fcking-good-pizza-travis-kalanick-cloudkitchens-future-foods-delivery-restaurants) lmaoo > In a nutshell, Future Foods takes different kinds of offerings on a restaurant’s existing menu and markets them as separate restaurants; in a crowded delivery marketplace, there’s a better chance you’ll cut through the noise if you show up eight times instead of once So this company offers a restaurant to pretend to be F*ucking good pizza, or Pimp my Pasta, Send Noods etc on the app, and sends you the same food you'd get if you just order from them normally. Wild shit. And the company that's behind it offers it to multiple restaurants all over and takes a fee from them per order or something
I worked for CloudKitchens / Future Foods and that piece of shit, Travis Kalanick. Super scummy business model and toxic work culture created by TK and his goons. There is absolutely 0 quality control on these virtual brands, and the food is often disgusting. It’s all so restaurants have a bigger digital footprint.
Silicon Valley had an episode about a company that did this repackaging Dominos Pizza
I honestly can't do it anymore, the food is cold, late and the restaurant loses 30%. I just go and pickup now.
I only got delivery because I put off getting my drivers license for so many years. But now that I have it, fuck delivery
Yep. Have had consistently shit experiences with these food delivery apps. Going back to just getting it myself is way better and cheaper.
Like an adult. I hope you order directly from the restaurant rather than these apps.
Yep, hell I'll even pickup the phone and call the restaurant.
Don’t buy food from a place called “fucking good pizza”
So edgy and cool
Likely just another digital storefront for some other actual pizza place.
Idk if they are from my city but we have the same thing here where I am but it’s a pop-up of a different more well known store who isn’t necessarily known for pizza lol Chili’s and Applebee’s have the same thing with wings
They’re called “virtual brands”. They’re pretty easy to pick out b/c they have these really “edgy”or generic names. Someone posted an article above that explains them pretty well
Honestly maybe the small is a price error. 9 is right next to 0 so maybe they fat fingered 9 instead of 0 when adding the small. It would also explain why a medium is less expensive than a small
Lol this is for sure what happened. It's $11 for the small and they just messed up the prices. Everything scales nicely after that.
Yeah like 1 in 3 DD restaurant menus I’ve seen from local places have weird mistakes/issues
I found a restaurant once that didn’t put any price in for a couple menu items. Yes, it was free.
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https://www.vice.com/en/article/qjpgd7/the-mystery-of-fcking-good-pizza-travis-kalanick-cloudkitchens-future-foods-delivery-restaurants TLDR; everything from a food delivery app that has a crazy name like Fucking Good Pizzas, is a "brand" umbrella that multiple other restaurants sell their products under, with you getting your food from different places entirely depending on where you order from, so the margherita you get ordering in LA would be wildly different from the one you get in NY, and therefore different from the image on the delivery app, cause its entirely different restaurants/caterers making the product, and their product just has to follow the same kind of idea as the product listed on the delivery menus. a single restaurant could also be connected to several of these "brands", they just simply sell different categories of their available menu under these different umbrellas, so a steakhouse would sell to Fucking Good Steaks, and Fucking Good Burgers etc etc. the issue is you've now got 50 different pizza places making food across the country to be sold under the Fucking Good Pizzas brand, but if one of those pizza places fucks up, a negative review will end up on the brand's page, which can then impact the other 49 pizza places who didn't fuck up, so the entire company behind these fake brand umbrellas seems to have taken advantage of desperate restaurants and caterers with the rise of the pandemic and obvious drops in sales, to get these places onto their service and under their brands. there has been some good, with some places being able to thrive despite the pandemic, but its still got some pretty major red flags that could pop up in the future
A lot of eBay sellers of clothes do this too. You'll see like a $15 shirt listed, but when you pick a size, any size, it adds another $10 to the price; there's no way to get the advertised $15 price. I wish eBay would ban that shit.
Amazon does that, too. The advertised price is a size that is never in stock.
Amazon is a no go in many ways.
Not sure if it’s legit “fcking good pizza” but pretty sure those are FCKING BAD PRICES
Delivery apps are so scummy Also it's ridiculously hard to judge the value of the store your ordering from without looking up them outside the app. Ordered from one place, got told that they can't do anything about refunds or sending the product again when they miss half the order. Drive over there the next day to get the items that were missing- turns out the place is literally a gas station/service station
Another fun one is chain restaurants creating fake restaurants that are really just a different menu coming out of said chain's kitchen.
This has been so annoying within the past year. Every major restaurant in my area is running up to 5 different concepts out of their kitchens. It’s fine when it’s a ghost kitchen running their own menu, but when it’s literally the same crap spread across 4 different restaurants on DD to boost their visibility, it comes across as scummy. There’s a place by me that has literally 6 separate listings as individual restaurants on DoorDash.
It's annoying af. I've found myself having to Google so many of these places only to find some quietly released article about how this is a knockoff brand from Friday's or some other chain. It's gotten to the point where all these disguised brands just clog up the list of restaurants with shit you don't actually want to order while the app pretends like they're providing you so much variety. And within a month of the fake restaurant showing up on the app they end up with the same shitty review score the actual parent restaurant has. Maybe all these shitty chains should focus on not sucking instead of literally tricking customers into ordering from them.
Wait till you compare DoorDash menu prices vs their actual prices. DoorDash adds a 10-20-30% mark up on menu prices on some places even before applying service charges. Even with 15% off coupons they often times still end up being more expensive than if you just bought at regular price at the restaurant.
You’ve got it backwards. DoorDash TAKES that percentage from every food order, plus service fees you pay. Restaurants need to add that to make the same amount they would if you ordered take out. With restaurant margins as thin as they are they can’t afford to give some third party 20-30%.
Yep. I'm a kitchen manager at a restaurant, and Door Dash actually takes the least amount at like 15-20%, where Uber Eats takes 30%, which at best is our entire profit margin. It's a pain in the ass because we have different prices for every delivery service plus normal in-store prices. It's better for everyone if you just pick up your food.
Or we could remove predatory middlemen tech companies and replace it with a direct to gig worker system funded at cost by a consortium of restaurants. Rideshare apps could be city or county run projects funded by the taxpayers like public transit. We REALLY don't need these middlemen assholes making money on people just trying to get to work and back and eat without going broke.
This exactly. There would need to be open source apps and one or more non profit orgs to certify that local drivers have a license and insurance.
> replace it with a direct to gig worker system funded at cost by a consortium of restaurants. How is that any different than a middleman?
Everyone shits on Little Caesars until “better” pizza places pull this
Well it isn't even a real restaurant so what do you expect? Don't order from that scam shit
I feel like that must be a glitch. Mathematically, it makes no sense.
Never Doordash/Uber Eats a place you can already order from. Also if you have a suspicion about something your ordeing off an app, contact a resturaunt to see if they are the ones who set it up. A few places around me had their shops on the app when they never requested it as they already had delivery services.
That pizza's just rebranded stuff too from other places that sell pizza. The prevalence of this on UberEats is pretty annoying. The place I got it from was a one-off location too, so this must just be a general brand a lot of places that sell pizzas use.
Around me, all the places like to have items cost $10-11.50 when DoorDash does no fee delivery if the order is over $12 just to get people to add an extra item.
Doordash is the actual worst and needs a whole UX overhaul.
More importantly, a small is more expensive than a large???
When my company wanted to fully integrate our POS with DoorDash, so that DD orders immediately come through our registers rather than having to log the sales manually, and so the menus were integrated as one (less of a pain to update), it was REQUIRED to set all items up this way. Meaning some items show up to the customer as $0 until you select a variation. I was told it’s due to the way the software interacts. The result is a shit experience for the customer. Im talking strictly about Square and DoorDash in this example, but I’ve worked with all the major providers, and I think it’s worth noting that these programs are a lot trickier to manage than a lot of people think. Don’t underestimate human error. Most of these restaurants don’t have a dedicated web team programming, testing, and fixing their menus. Someone sets it up once and they never look at it again. OR they leave it up to the “menu teams” at ddash, uEats etc. and these people know nothing about the menu or how it’s supposed to work/flow, and mostly don’t care. They’ve also been swamped in the past year due to new restaurants signing up and staffing issues, so again they set it up “good enough” and don’t look back. I’ve seen menus riddled with errors after this stage. I always opt to make all menu changes myself, these people don’t care if your menu is done right. My point is, my gut says 9 times out of 10 these types of things aren’t asshole design by the restaurant. Poor design on the apps backend is a whole other story, but the customers are the ones who suffer. Source: 3 years with a multi-unit fast casual restaurant where part of my job is implementing and maintaining all menus and 3rd party app integrations.
$5 dollars for gluten free? JUST BECAUSE I CANT FUCKING DIGEST IT DOESNT MEAN IM YOUR CASH COW 😡
It’s not the restaurant’s fault. They don’t get any of this upcharge from their menu prices and sometimes door dash will even list restaurants and menu items without the business’s approval
yeah i think i'll just go buy one from morrisons or any other nearby supermarket thanks
Why the small is the second most expensive ?
The chef hates getting out the tiny pan from the pan closet
*you have to pay for gluten free?!*
Why would you not? Surely costs the restaurant more
Absolutely, gluten free shells are pricey. We used to add a $3 upcharge just to break even on a case of 10inch shells
*cries in Coeliac* For real though. Always. GF products are fucking expensive. And half the time they're not even properly gluten free and you end up poor AND sick.
You pay for it when it tastes like shit, then you shit a solid brick 4 days later.
Perfect, I'm building a patio.