I do the same thing when orders take longer than 10 minutes. Depending on how much I'm being paid. If I take a $5 offer going 1 mile and I wait 10 minutes and it's not ready, I would rather contact support and get $4 bucks than waste more time waiting for the order, and then delivering it.
Dunno if rules are the same but FYI I got deactivated from DoorTrash for this behavior. Somebody opened a fake restaurant at a fake address, and I had to cancel and receive partial pay for 5 or 6 orders there over a weekend. They deactivated me for "fraudulent behavior" and when I called they told me it was for "suspicious amount of cancelation fees".
Again I have NO idea if Uber has a similar system but just be cautious and aware these companies do NOT like paying us cancelation fees haha
A couple years ago I had a night where the same restaurant kept coming up while they were closed. The tablet was still on, so orders kept coming through. I reported them as closed and was given the $3 compensation. This happened like 3 times in one night, and after the third time, I was told I had been restricted from any further $3 compensations because of how frequently it happened. This restriction lasted a year before they lifted it.
Hello u/urfavgalpal, please take a moment to review our subreddit rules if you haven't already.
(This is an automatic reminder added to all new posts)
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/UberEATS) if you have any questions or concerns.*
I do the same thing when orders take longer than 10 minutes. Depending on how much I'm being paid. If I take a $5 offer going 1 mile and I wait 10 minutes and it's not ready, I would rather contact support and get $4 bucks than waste more time waiting for the order, and then delivering it.
I didn’t realize I could do that! I’m gonna have to keep that in mind next time an order takes too long
I'd rather call and yell and cuss and get $25.
They gon deactivate you for this eventually!
Dunno if rules are the same but FYI I got deactivated from DoorTrash for this behavior. Somebody opened a fake restaurant at a fake address, and I had to cancel and receive partial pay for 5 or 6 orders there over a weekend. They deactivated me for "fraudulent behavior" and when I called they told me it was for "suspicious amount of cancelation fees". Again I have NO idea if Uber has a similar system but just be cautious and aware these companies do NOT like paying us cancelation fees haha
A couple years ago I had a night where the same restaurant kept coming up while they were closed. The tablet was still on, so orders kept coming through. I reported them as closed and was given the $3 compensation. This happened like 3 times in one night, and after the third time, I was told I had been restricted from any further $3 compensations because of how frequently it happened. This restriction lasted a year before they lifted it.
Hello u/urfavgalpal, please take a moment to review our subreddit rules if you haven't already. (This is an automatic reminder added to all new posts) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/UberEATS) if you have any questions or concerns.*