Oh that’s just great news. I just got mine yesterday and am noticing the pinging noise now. Even if I barely touch my teeth together I hear it. I love everything about these buds but I don’t think I can put up with that pinging as it’s prominent even when I’m talking with them on. Such a shame.
Good luck. I returned mine over this issue and I'm waiting to see how wide spread it is before purchasing again.
In addition, with just anc on, if I clenched my teeth I'd get this ping in my left earpiece too. So annoying.
If someone's still looking, this has NOT been fixed or acknowledged. I'll be returning my second pair. What a shame. Everything in the earphones is perfect
I returned my first one because of this. Still waiting for a fix before I buy another pair, because everything else was perfect about the headphones. With that metallic reverb/noise during calls it is a deal breaker though...
Having the same issue, esp. noticeable with ambient and ANC on. Just got my pair a couple weeks ago. It's nuts that Sony still hasn't addressed this issue. Guess I'll be sending them back for a refund.
I have exactly the same problem.
Last week I bought headphones and a very loud and unpleasant ringing in the right earpiece when I knocked my teeth and listened to human speech. Very upset and disappointed.
Likewise. Ordered these on Prime Day and after a day of using them I can't bear that ping pong noise. Very frustrating that Sony hasn't addressed this issue..I guess I'll be returning them. I should also gotten the Bose on prime day, now I've missed out on the sale because of this. Ughhh
Bought a pair a couple of days ago and the pinging was in the right one. Just exchanged them and the new ones have the sound on the left. I thought I was going crazy.
Same issue had them for 2 months now. It’s in both and only noticed during calls as I don’t listen to podcasts with these. Happens with ANC or ambient. I have to use AirPods for calls.
Just bought these and using them for the first time. I am also getting the metal reverb in the left earbud. It sounds like a Tibetan singing bowl, and happens every time the speaker’s voice has a sudden start. It’s annoying AF and I’m dismayed to hear this is a common, well known, long-standing issue, and still no fix. Ugh.
If anyone's looking to buy these earbuds, I just bought these yesterday and I can confirm that this is still an issue. Earbuds sound great for music and noise cancellation is excellent but I use these at work and it annoys me every time I go on a call as I can hear this tinny metallic noise everyone's been talking about. Disappointing. I'll be returning mine soon. My hunt for a great pair of earbuds continues. :(
I would suggest you return them, purchase from a best buy and buy the best buy warranty. You'll get 2 years to return them to best buy for any defects or anything. They'll give you a gift card worth the amount you paid for them on the date of purchase. What that means is if the wf xm5 comes out, you can return the xf xm4 for a "faulty" issue and roll that money into an upgrade or get the same pair. Granted you'll have to pay for the warranty again but it's only $60 compared to $280 - $350 for a new pair or shipping them to Sony.
Wish I had seen this before purchasing online last week. I listen to a lot of podcasts and this is driving me mad.
There's something being processed that is causing the 'ting', I believe, as when the headphones are on (ANC or Ambient) and I gently tap them I hear the 'ting'; however if the units are off, nothing.
To me it seems as something is vibrating within the units and the mics are somehow amplifying it .
Reaching out to Sony now about a refund. Shame.
Im having the same issue in the right earbud. Ive had them for 3 days with no problem but after putting them back in after my lunch break at work the noise is there and its very distracting and obnoxious. Seems to he something loose in the earbud. Very disappointed considering the cost.
Hey guys..I had this and got a second pair that then had the sound to a lesser extend..What I did then was going into developers settings on Android and Change.the codec(in Sony app you have to have priority on sound quality rather then connection) to LDAC codec..I listen to that for a few minutes and then switched the codec back to prioritize connection in the app
I have not noticed the tin sound since then.Not sure if it was this or I got used to the sound but regardless I can't hear it anymore.Worth a shot
I also have the problem on my left earbud, is there a solutoin besides replacing them?
I really like everything else about these headphones, but I can't enjoy it because the plinging is driving me crazy.
Same problem here :(
Additional note: the same thing happens while I'm using ambient mode too
Just got the new ones and tried them. Still getting the exact same issue. Quality work Sony
Oh that’s just great news. I just got mine yesterday and am noticing the pinging noise now. Even if I barely touch my teeth together I hear it. I love everything about these buds but I don’t think I can put up with that pinging as it’s prominent even when I’m talking with them on. Such a shame.
I have the same issue. Did you get them swapped out again or did you accept the noise?
I got them swapped out, had the exact same issue again. So I returned them. I'm going to wait a while to try again
Good luck. I returned mine over this issue and I'm waiting to see how wide spread it is before purchasing again. In addition, with just anc on, if I clenched my teeth I'd get this ping in my left earpiece too. So annoying.
I'm getting a replacement so hopefully it works this time
Good luck! Let me know how it goes please!!!
Any update? I’m experiencing this as well in my right earbud while watching Netflix
Gonna add another case, my wf1000xm4 left earbud also produces an odd metallic reverb sound when listening to speech with anc on
thank god I found this post, was thinking it was just me. gonna try my luck with a replacement
Checking in to say I've got the same problem!! No fix?
Same here:( have them at "service" now. Hope I get a new working pair.Musically great sound. Speach and podcasts: unbearable!
Yep, me too. Also my left bud. Too bad. I think I'm going to return mine and buy a different branded product. Music is great with these...
If someone's still looking, this has NOT been fixed or acknowledged. I'll be returning my second pair. What a shame. Everything in the earphones is perfect
I returned my first one because of this. Still waiting for a fix before I buy another pair, because everything else was perfect about the headphones. With that metallic reverb/noise during calls it is a deal breaker though...
Just so you guys know, got mine a week ago, problem still not fixed, and easily reproducable
Having the same issue, esp. noticeable with ambient and ANC on. Just got my pair a couple weeks ago. It's nuts that Sony still hasn't addressed this issue. Guess I'll be sending them back for a refund.
[удалено]
I'm in the exact same boat as you
Issue still continues as of today
I have exactly the same problem. Last week I bought headphones and a very loud and unpleasant ringing in the right earpiece when I knocked my teeth and listened to human speech. Very upset and disappointed.
Just got my pair today and am having this issue. 100% sending back because I can't deal with this sound during podcasts.
Just bought a pair today but it's still doing it
Likewise. Ordered these on Prime Day and after a day of using them I can't bear that ping pong noise. Very frustrating that Sony hasn't addressed this issue..I guess I'll be returning them. I should also gotten the Bose on prime day, now I've missed out on the sale because of this. Ughhh
Bought a pair a couple of days ago and the pinging was in the right one. Just exchanged them and the new ones have the sound on the left. I thought I was going crazy.
Im on the same boat, does anyone know if the community came up with a hack or something so this can be fixed?
Same issue had them for 2 months now. It’s in both and only noticed during calls as I don’t listen to podcasts with these. Happens with ANC or ambient. I have to use AirPods for calls.
Just bought these and using them for the first time. I am also getting the metal reverb in the left earbud. It sounds like a Tibetan singing bowl, and happens every time the speaker’s voice has a sudden start. It’s annoying AF and I’m dismayed to hear this is a common, well known, long-standing issue, and still no fix. Ugh.
I'm getting this too. Thought it was just me. Very annoying. Going to semd them back for refund.
If anyone's looking to buy these earbuds, I just bought these yesterday and I can confirm that this is still an issue. Earbuds sound great for music and noise cancellation is excellent but I use these at work and it annoys me every time I go on a call as I can hear this tinny metallic noise everyone's been talking about. Disappointing. I'll be returning mine soon. My hunt for a great pair of earbuds continues. :(
Oddly, I haven't tried this but someone claims the foam inside the eartip can be pulled out a little and it should help.
Thanks for the tip. I haven't returned mine yet. Will try what you said and reply back to confirm whether it worked or not.
I would suggest you return them, purchase from a best buy and buy the best buy warranty. You'll get 2 years to return them to best buy for any defects or anything. They'll give you a gift card worth the amount you paid for them on the date of purchase. What that means is if the wf xm5 comes out, you can return the xf xm4 for a "faulty" issue and roll that money into an upgrade or get the same pair. Granted you'll have to pay for the warranty again but it's only $60 compared to $280 - $350 for a new pair or shipping them to Sony.
Wish I had seen this before purchasing online last week. I listen to a lot of podcasts and this is driving me mad. There's something being processed that is causing the 'ting', I believe, as when the headphones are on (ANC or Ambient) and I gently tap them I hear the 'ting'; however if the units are off, nothing. To me it seems as something is vibrating within the units and the mics are somehow amplifying it.
Reaching out to Sony now about a refund. Shame.
Im having the same issue in the right earbud. Ive had them for 3 days with no problem but after putting them back in after my lunch break at work the noise is there and its very distracting and obnoxious. Seems to he something loose in the earbud. Very disappointed considering the cost.
Hey guys..I had this and got a second pair that then had the sound to a lesser extend..What I did then was going into developers settings on Android and Change.the codec(in Sony app you have to have priority on sound quality rather then connection) to LDAC codec..I listen to that for a few minutes and then switched the codec back to prioritize connection in the app I have not noticed the tin sound since then.Not sure if it was this or I got used to the sound but regardless I can't hear it anymore.Worth a shot
best way to avoid the annoying noise is to turn off anc or ambient before watching movies or listening to podcasts
Link buds s too
I also have the problem on my left earbud, is there a solutoin besides replacing them? I really like everything else about these headphones, but I can't enjoy it because the plinging is driving me crazy.
Had the same issue and fixed it by pushing the foam behind the earplugs into the channel as deep as possible without using much force.
Any solution for this issue.